Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 4,189 complaints for HARLEY-DAVIDSON

HARLEY-DAVIDSON FLHX (2009) — FUEL/PROPULSION SYSTEM Oct 1, 2012
Incident date: Jun 1, 2012
THE PROBLEM BEGAN AROUND APRIL OF 2012. WHEN I STARTED THE MOTORCYCLE, THERE WAS NO THROTTLE RESPONSE. THE MOTORCYCLE WILL IDLE AT 1000 RPM BUT THE THROTTLE WILL NOT WORK WHEN TWISTED TO ACCELERATE ENGINE. IT REMAINS AT IDLE. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TO DISCONNECT THE BATTERY IN ORDER TO RESET THE ELECTRONIC THROTTLE. SOMETIMES IT WORKS, OTHER TIMES IT DOES NOT. IT ALSO HAPPEN... Read more
HARLEY-DAVIDSON FLHX (2009) — VEHICLE SPEED CONTROL Oct 1, 2012
Incident date: Jun 1, 2012
THE PROBLEM BEGAN AROUND APRIL OF 2012. WHEN I STARTED THE MOTORCYCLE, THERE WAS NO THROTTLE RESPONSE. THE MOTORCYCLE WILL IDLE AT 1000 RPM BUT THE THROTTLE WILL NOT WORK WHEN TWISTED TO ACCELERATE ENGINE. IT REMAINS AT IDLE. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TO DISCONNECT THE BATTERY IN ORDER TO RESET THE ELECTRONIC THROTTLE. SOMETIMES IT WORKS, OTHER TIMES IT DOES NOT. IT ALSO HAPPEN... Read more
HARLEY-DAVIDSON FLHT (2009) — SEATS Sep 28, 2012
Incident date: Sep 5, 2012
WHILE PULLING AWAY FROM A STOP LIGHT, THE SEAT STARTED TO SLIDE OFF THE REAR FENDER. THE BOTTOM OF THE SEAT IS HARD PLASTIC SOME HOW IT CRACKED ALL THE WAY AROUND THE SEAT MOUNTING BRACKET SO THE SEAT WILL NOT STAY IN PLACE WHEN YOU DRIVE. THE SEAT RETENTION NUT AND THE SEAT BRACKET AND THE FENDER ARE ALL DAMAGED. FROM NORMAL USE. I TALK TO THE DEALER THEY TOLD ME THAT THEY SEE THIS ALL THE TIME. ... Read more
HARLEY-DAVIDSON FLHT (2009) — WHEELS Sep 21, 2012
Incident date: Sep 13, 2010
AT AROUND 20,000 MILES I TOOK MY MOTORCYCLE IN TO HAVE THE TIRES CHANGED AND THE REAR WHEEL BEARINGS WERE BAD AND THE DEALERSHIP REPLACE THE REAR WHEEL BEARING. A FEW THOUSAND MILES LATER THE FRONT WHEEL BEARINGS FAILED ON ME IN MONTANA, I AM FROM WASHINGTON STATE, ON THE FREEWAY AND I ALMOST CRASHED, I COULD HAVE DIED RIGHT THERE BUT LUCKILY I WAS NOT IN A TURN AND MANAGED TO GET TO THE SIDE OF ... Read more
HARLEY-DAVIDSON XL883 (2004) — SERVICE BRAKES Sep 19, 2012
Incident date: Aug 31, 2012
MY WIFE WAS RIDING HER MOTORCYCLE TO WORK AND HAD JUST LEFT OUR RESIDENCE. SHE WAS APPROACHING A CURVE IN THE ROAD AND WENT TO APPLY HER BRAKES TO SLOW DOWN BEFORE ENTERING IT. THE REAR BRAKE PEDAL FAILED WITH ABSOLUTELY NO PRESSURE. SHE WAS ABLE TO DOWNSHIFT, SLOW DOWN, AND SAFELY RETURN TO OUR RESIDENCE. UPON INSPECTING THE REAR BRAKE SYSTEM, WE COULD FIND NO OBVIOUS DEFECTS (NO LEAKS, FLUID... Read more
HARLEY-DAVIDSON FLTRX (2012) — TIRES Sep 18, 2012
Incident date: Aug 11, 2012
I WAS CHECKING TIRE PRESSURE ON MY MOTORCYCLE TIRES WHEN I NOTICED WHAT LOOKED LIKE DRY ROT. I THEN STARTED CHECKING ON VARIOUS FORUMS FOR HARLEY RIDERS AND NOTICED THAT OTHERS WERE HAVING THIS SAME PROBLEM. I CALLED MY LOCAL DEALER AND THEY CHANGED TIRES WITHOUT QUESTION. I FEEL THAT THIS IS A WIDE SPREAD PROBLEM ON FACTORY INSTALLED DUNLOP TIRES ON 2010 TO 2012 HARLEY TOURING MODELS. *TR ... Read more
HARLEY-DAVIDSON FLTRX (2012) — WHEELS Sep 18, 2012
Incident date: Aug 11, 2012
I WAS CHECKING TIRE PRESSURE ON MY MOTORCYCLE TIRES WHEN I NOTICED WHAT LOOKED LIKE DRY ROT. I THEN STARTED CHECKING ON VARIOUS FORUMS FOR HARLEY RIDERS AND NOTICED THAT OTHERS WERE HAVING THIS SAME PROBLEM. I CALLED MY LOCAL DEALER AND THEY CHANGED TIRES WITHOUT QUESTION. I FEEL THAT THIS IS A WIDE SPREAD PROBLEM ON FACTORY INSTALLED DUNLOP TIRES ON 2010 TO 2012 HARLEY TOURING MODELS. *TR ... Read more
HARLEY-DAVIDSON FLTRX (2012) — WHEELS Sep 18, 2012
Incident date: Sep 12, 2012
THIS IS THE SECOND COMPLAINT I HAVE FOR THE SAME PROBLEM. I AM HAVING DRY ROT CRACKING ON NEW DUNLOP TIRES. I HAD A PROBLEM WITH DRY ROT CRACKING AT 7170 MILES AND THE DEALER REPLACED THE TIRE UNDER WARRANTY. I THEN NOTICED THAT THE NEW TIRE WAS DOING THE EXACT SAME THING WITH ONLY 8132 MILES ON THE VEHICLE. THIS NEW TIRE ONLY LASTED 962 MILES BEFORE SHOWING SIGNS OF FAILURE. ## VIN PASSED ... Read more
HARLEY-DAVIDSON FLTRX (2012) — TIRES Sep 18, 2012
Incident date: Sep 12, 2012
THIS IS THE SECOND COMPLAINT I HAVE FOR THE SAME PROBLEM. I AM HAVING DRY ROT CRACKING ON NEW DUNLOP TIRES. I HAD A PROBLEM WITH DRY ROT CRACKING AT 7170 MILES AND THE DEALER REPLACED THE TIRE UNDER WARRANTY. I THEN NOTICED THAT THE NEW TIRE WAS DOING THE EXACT SAME THING WITH ONLY 8132 MILES ON THE VEHICLE. THIS NEW TIRE ONLY LASTED 962 MILES BEFORE SHOWING SIGNS OF FAILURE. ## VIN PASSED ... Read more
HARLEY-DAVIDSON FXSTBI (2006) — TIRES Sep 11, 2012
Incident date: Aug 1, 2012
INSTALLED NEW VEE RUBBER 200/50/18 REAR MOTORCYCLE TIRE ON 7/17/12. HAD DATE OF MANUFACTURE OF 07/12. RODE ON TIRE TWO WEEKS THEN STARTED TO NOTICE LOSING 5PSI EVERY DAY. I INSPECTED TIRE HAD NO NAILS OR CUTS AFTER 250 MILES. KEPT ADDING AIR FOR A FEW WEEKS BEFORE I WOULD GO RIDE. FINALLY REMOVED TIRE AND PUT IN DUNK TANK FOUND ABOUT 6 AREAS BETWEEN TREAD BLOCKS WERE AIR WAS LEAKING AND TIRE CRACK... Read more
HARLEY-DAVIDSON FLSTN (2012) — ELECTRICAL SYSTEM Sep 10, 2012
Incident date: Aug 4, 2012
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLSTN. THE CONTACT STATED THAT WHILE PARKED THE MOTORCYCLE FAILED TO START. IT WAS ABLE TO RESTART AFTER HAVING A JUMP PERFORMED. ALSO, THE MOTORCYCLE WOULD STALL INTERMITTENTLY WHILE RIDING IT. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MOTORCYCLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE ... Read more
HARLEY-DAVIDSON FLSTC (2009) — SUSPENSION Sep 9, 2012
Incident date: Aug 25, 2012
DRIVING ALONG WHEN I NOTICED A VIBRATION, KEPT RIDING AND THEN IT BECAME A LOUD SQUEAKING INTERMITTENT SOUND. PARKED AT HOME AND NOTICED IT WAS THE REAR BEARING AS IT CAME APART INSIDE THE REAR WHEEL. IT IS A CHEAP CHINESE CRAP BEARING THAT HARLEY IS USING IN THEIR BIKES. I AM NOT THE ONLY ONE.... WE HAVE TO STOP THE USE OF CHEAP OUTSOURCED PRODUCTS BEFORE SOMEONE GETS KILLED. WE ARE IN DEBT T... Read more
HARLEY-DAVIDSON VRSCDX (2008) — FUEL/PROPULSION SYSTEM Sep 9, 2012
Incident date: Sep 1, 2012
HUNDREDS OF PEOPLE WHO OWN THIS BIKE ARE REPORTING THAT THE FUEL GAUGE IS A PROBLEM THAT THE COMPANY IS UNWILLING TO FIX. SEE THREAD: HTTP://WWW.1130CC.COM/FORUMS/SHOWTHREAD.PHP?T=106786. *TR
HARLEY-DAVIDSON FLHX (2012) — TIRES Sep 7, 2012
Incident date: Sep 7, 2012
2012 HARLEY DAVIDSON FLHX-11200 MILES. SIDEWALL CRACK ON THE FRONT TIRE. ITS THE HARLEY DAVIDSON DUNLOP TIRE D408F. TIRE SIZE IS A 130/70B18 63H. I HAVE HAD TO PUT 4 FRONT TIRES ON IT SINCE I HAVE PURCHASED THE BIKE NEW LAST YEAR. MY LAST TWO FRONT TIRES ONLY LASTED 1000 MILES AND STARTED CRACKING. NOTIFIED HARLEY DAVIDSON. DEALERSHIP REPLACED EVERY TIRE FOR FREE. I HAVE BEEN TOLD IT IS A COMMON P... Read more
HARLEY-DAVIDSON FLHP (2010) — POWER TRAIN Sep 5, 2012
Incident date: Aug 3, 2012
BERKELEY POLICE DEPARTMENT PURCHASED SIX 2010 HARLEY DAVIDSON ROAD KINGS. THREE OF THE SIX ROAD KINGS HAD THE CLUTCH CABLE BROKE WHILE BEING DRIVEN. IN ONE INSTANCE, AN OFFICER WAS AT A RED SIGNAL LIGHT. THE CLUTCH CABLE BROKE AND CAUSED HIM TO PROPEL FORWARD. HIS RIGHT HAND WAS ON THE ACCELERATOR AND WHEN HE WAS PROPELLED FORWARD, HE ENGAGED THE ACCELERATOR. THE MOTORCYCLE CHOKED OUT AND DIE... Read more
1 injured
HARLEY-DAVIDSON FLHP (2010) — VEHICLE SPEED CONTROL Sep 5, 2012
Incident date: Aug 3, 2012
BERKELEY POLICE DEPARTMENT PURCHASED SIX 2010 HARLEY DAVIDSON ROAD KINGS. THREE OF THE SIX ROAD KINGS HAD THE CLUTCH CABLE BROKE WHILE BEING DRIVEN. IN ONE INSTANCE, AN OFFICER WAS AT A RED SIGNAL LIGHT. THE CLUTCH CABLE BROKE AND CAUSED HIM TO PROPEL FORWARD. HIS RIGHT HAND WAS ON THE ACCELERATOR AND WHEN HE WAS PROPELLED FORWARD, HE ENGAGED THE ACCELERATOR. THE MOTORCYCLE CHOKED OUT AND DIE... Read more
1 injured
HARLEY-DAVIDSON FLHTCUTG (2011) — ELECTRICAL SYSTEM Sep 4, 2012
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON TRIKE FLHTCUTG. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUSE BLOCK AND THE ELECTRICAL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 42.
HARLEY-DAVIDSON FXDC (2007) — ENGINE Sep 4, 2012
Incident date: Sep 24, 2011
TL* THE CONTACT OWNS A 2007 HARLEY DAVIDSON FXCD MOTORCYCLE. THE CONTACT STATED THE REAR CHAIN (SPARKED BOLT SCHEARD) CAUSED FAILURE WITH THE DRIVING SYSTEM, CAUSING THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE CHAIN AND ADVISED THAT THE FAILURE FOR WAS COMMON FOR THE PARTICULAR MODEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED... Read more
HARLEY-DAVIDSON ELECTRA GLIDE (2004) — STEERING Aug 28, 2012
Incident date: Aug 22, 2012
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLHTK (N/A). THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE WOULD WOBBLE, SHAKING THE CONTACT'S ARMS AND MAKING THE VEHICLE HARD TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHO DECIDED TO GREASE THE BARRING IN THE STEERING COLUMN IN ORDER TO REMEDY THE PROBLEM. THE FAILURE RECURRED. THE DEALER STATED THEY WOULD INSPECT THE VEHICLE IN 100 MILE... Read more
HARLEY-DAVIDSON FLHT (2008) — POWER TRAIN Aug 27, 2012
Incident date: Aug 18, 2012
TL* THE CONTACT OWNS A 2008 HARLEY DAVIDSON FLHT MOTORCYCLE. THE CONTACT WAS DRIVING 40 MPH WHEN HE HEARD A ROLLING NOISE COMING FORM THE SHIFTER. THE CONTACT LATER DISCOVERED THAT A METAL COMPONENT HAD FALLEN AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE ROTOR STATOR ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CO... Read more
HARLEY-DAVIDSON FLHTCU (2010) — POWER TRAIN Aug 23, 2012
Incident date: Aug 8, 2012
THE FRONT WHEEL BEARINGS FAILED @ 23K MILES. HD'S MAINTENANCE SCHEDUULE DOES NOT LIST BEARINGS UNTIL 40K MILES. A HD MECHANIC TOLD ME THAT THE NEW SEALED BEARINGS HAVE BEEN ARRIVING WITH VERY LITTLE GREASE. HE RECOMMENDED GENTLY PRYING THE SEAL OFF, ADDING GREASE, RE-SEATING THE SEAL, THEN INSTALLING THE BEARINGS. *TR
HARLEY-DAVIDSON FLHTCUI (2007) — SERVICE BRAKES Aug 21, 2012
Incident date: Aug 19, 2012
WHILE CONDUCTING ROUTINE MAINTENANCE ON MY HARLEY DAVIDSON I DISCOVERED THE REAR BRAKE LINE HAD RUBBED AGAINST THE CLUTCH CABLE UNTIL IT RUPTURED AND POURED BRAKE FLUID ON THE FLOOR. I WAS LUCKY THIS BROKE IN MY GARAGE AND NOT ON THE ROAD. I RESEARCHED ON THE INTERNET AND DISCOVERED THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. SOMEONE CAN GET THEMSELVES KILLED WITH THIS DEFECT. THE BRAKE LINE... Read more
HARLEY-DAVIDSON FLSTF (2009) — WHEELS Aug 21, 2012
Incident date: Aug 4, 2012
THE REAR WHEEL BEARINGS FAILED AND CAME APART. WHEN THIS HAPPENED THE REAR TIRE BEGAN TO WOBBLE MAKING THE MOTORCYCLE HARD TO CONTROL. *TR
HARLEY-DAVIDSON FLTRX (2012) — EXTERIOR LIGHTING Aug 21, 2012
Incident date: Jun 21, 2012
ON 21 JUNE 2012, I WAS DRIVING DOWN A NEIGHBORHOOD ROAD WHEN I STRUCK A POTHOLE IN THE ROADWAY. WHEN I STRUCK THE POTHOLE, THE LEFT BRAKELIGHT/TURN SIGNAL LENS COVER FELL OUT OF IT'S SOCKET AND ONTO THE ROADWAY. ON 20 AUGUST 2012, I WAS DRIVING TO WORK. THIS TIME THE RIGHT BRAKELIGHT/TURN SIGNAL LENS COVER FELL OUT OF IT'S SOCKET. I DID NOT HIT A POTHOLE OR EXPERIENCE ANY OTHER TYPE OF ROUGH D... Read more
HARLEY-DAVIDSON FLHTC (2011) — SUSPENSION Aug 20, 2012
Incident date: Aug 8, 2012
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON FLHTC MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE WHEEL BEARINGS FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THE WHEEL BEARINGS WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.
HARLEY-DAVIDSON FLHT (2005) — ENGINE Aug 15, 2012
Incident date: Jul 25, 2012
TL* THE CONTACT OWNS A 2005 HARLEY DAVIDSON FLHT MOTORCYCLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CHATTERING SOUND COMING FROM THE ENGINE. THE WHEELS SUDDENLY SEIZED AND THE RPMS AS WELL AS THE OIL PRESSURE LEVEL GAUGE DECREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT DEBRIS HAD ENTERED THE BEARING AND THE OIL PUMP, DAMAGING T... Read more
HARLEY-DAVIDSON FLSTFB (2012) — VEHICLE SPEED CONTROL Aug 15, 2012
Incident date: Jul 2, 2012
I'VE PURCHASED A 2012 H. D. FAT BOY. AFTER 1200 MILES, I'VE NOTICED THAT THE THROTTLE CABLES CONSTANTLY CONTACT AGAINST THE NACELLE AND CAUSE CABLE CHAFE AND NACELLE DAMAGE. I DID MU OWN INVESTIGATION AND FOUND OUT THAT THE SAME PROBLEM EXISTS AMONG ALL SOFT TAIL MODELS. I CONTACTED HARLEY DAVIDSON AND THEY HAVE REFUSE TO FIX THE PROBLEM. IF NOT FIXED COULD RESULT IN SAFETY, CAUSING THROTTLE TO... Read more
HARLEY-DAVIDSON FXS (2011) — ELECTRICAL SYSTEM Aug 15, 2012
Incident date: Aug 13, 2012
AFTER ONLY 700 MILES, MY TAIL LIGHTS BURNT OUT AND CONTINUE TO DO SO EVERY 50 MILES OR SO. HARLEY DEALERSHIPS HAVE BEEN NOTIFIED MANY TIMES BY MYSELF AND OTHER RIDERS HAVING THE SAME PROBLEM, BUT THEY HAVE DONE NOTHING TO FIX THE PROBLEM OR WRITE A RECALL FOR THE WIRING HARNESS OR SOCKETS. WHAT WILL IT TAKE FOR THEM TO DO SOMETHING? DOES SOMEONE HAVE TO GET REAR ENDED WHILE RIDING AT NIGHT? *... Read more
HARLEY-DAVIDSON FXS (2011) — EXTERIOR LIGHTING Aug 15, 2012
Incident date: Aug 13, 2012
AFTER ONLY 700 MILES, MY TAIL LIGHTS BURNT OUT AND CONTINUE TO DO SO EVERY 50 MILES OR SO. HARLEY DEALERSHIPS HAVE BEEN NOTIFIED MANY TIMES BY MYSELF AND OTHER RIDERS HAVING THE SAME PROBLEM, BUT THEY HAVE DONE NOTHING TO FIX THE PROBLEM OR WRITE A RECALL FOR THE WIRING HARNESS OR SOCKETS. WHAT WILL IT TAKE FOR THEM TO DO SOMETHING? DOES SOMEONE HAVE TO GET REAR ENDED WHILE RIDING AT NIGHT? *... Read more
HARLEY-DAVIDSON FLHX (2007) — FUEL/PROPULSION SYSTEM Aug 14, 2012
Incident date: Jul 19, 2012
THE HARLEY DAVISDSON TECHNICIAN REPLACED FUEL PUMP TO FUEL FILLTER HOSE DUE TO A HOLE IN THE ORIGINAL. THEY REPLACED THE ORIGINAL HOSE WITH A SHORTER HOSE .I LOOKED UP RECALLS ON HARLEY DAVIDSON AND FOUND THAT 2008 HARLEY HAVIDSON HAVE A RECALL ON THAT SAME HOSE. WORK WAS DONE AT [XXX] SALEM HARLEY-DAVIDSON 3601 SILVERTON RD NE SALEM, OR 97305 503-363-0634 INFORMATION RED... Read more
HARLEY-DAVIDSON FLTRX (2012) — ENGINE AND ENGINE COOLING Aug 14, 2012
Incident date: Jul 14, 2011
THE EXCESSIVE HEAT PUT OFF BY THE HEADER PIPE DUE TO THE CATALYTIC CONVERTER IS CAUSING BLISTERS ON THE RIGHT DRIVERS THIGH(BACK OF LEG) AND PASSENGER'S RIGHT SHIN. THE HEAT PUT OFF BY THIS SET UP TO EXCESSIVE. WHETHER YOU ARE SITTING AT A RED LIGHT OR MOVING DOWN THE ROAD THE HEAT IS EXCESSIVE. HARLEY DAVIDSON HAS A PROBLEM AND IT IS COMMON ON 2010 TO PRESENT BIKES. I HAVE TAKEN PICTURES IF NEED ... Read more
2 injured
HARLEY-DAVIDSON VRSCF (2009) — ELECTRICAL SYSTEM Aug 14, 2012
Incident date: Jul 23, 2012
FUEL GAUGE DOES NOT WORK CORRECTLY. IT WILL GO FROM FULL TO EMPTY TO HALF A TANK AND EVERYWHERE IN BETWEEN NO MATTER HOW MUCH FUEL IS ACTUALLY IN THE TANK. THE ONLY WAY TO KNOW IF I AM GETTING CLOSE TO EMPTY IS TO WATCH MY ODOMETER. *TR
HARLEY-DAVIDSON VRSCF (2009) — FUEL/PROPULSION SYSTEM Aug 14, 2012
Incident date: Jul 23, 2012
FUEL GAUGE DOES NOT WORK CORRECTLY. IT WILL GO FROM FULL TO EMPTY TO HALF A TANK AND EVERYWHERE IN BETWEEN NO MATTER HOW MUCH FUEL IS ACTUALLY IN THE TANK. THE ONLY WAY TO KNOW IF I AM GETTING CLOSE TO EMPTY IS TO WATCH MY ODOMETER. *TR
HARLEY-DAVIDSON FLHTCUTG (2012) — STRUCTURE:BODY Aug 13, 2012
Incident date: Jul 27, 2012
TOOK A 400 MILE TRIP FROM ORLANDO, FLORIDA TO KEY WEST, FLORIDA ON 7/27/11. ON THE WAY DOWN TO KEY WEST, THE RIGHT SIDE OF THE MOTORCYCLE WAS EXTREMELY HOT!! HEAT CAUSED INSIDE CALF OF MY WIFE'S RIGHT LEG TO BECOME EXTREMELY RED AND BURNED. HAD HER LEG CHECKED BY A NURSE IN KEY WEST AND WAS ADVISED NOT TO RIDE MOTORCYCLE ANY FURTHER! WHEN I RETURNED BACK TO OUR HOME IN BOWLING GREEN, KY... Read more
1 injured
HARLEY-DAVIDSON FLTRU (2011) — ENGINE Aug 13, 2012
Incident date: Aug 24, 2011
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON ROAD GLIDE ULTRA MOTORCYCLE (N.A). THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE MOTORCYCLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE W... Read more
HARLEY-DAVIDSON FLTRU (2012) — STEERING: STEERING WHEEL/HANDLE BAR Aug 13, 2012
Incident date: Aug 13, 2012
COMING TO A SLOW CONTROLLED STOP AT A RED LIGHT. AS THE BIKE DECELERATED THROUGH 40 MILES PER HOUR THE HANDLES BARS SHOOK, SIDE TO SIDE, OUT OF MY HANDS. MY BIKE IS A US MODEL NOW IMPORTED TO CANADA. HARLEY SAYS THEY HAVE NO WARRANTY COVERAGE BECAUSE OF THIS AND WILL NOT ADDRESS ANY WARRANTY OR SAFETY CONCERNS. *TR
HARLEY-DAVIDSON FLTRU (2012) — STEERING Aug 13, 2012
Incident date: Aug 13, 2012
COMING TO A SLOW CONTROLLED STOP AT A RED LIGHT. AS THE BIKE DECELERATED THROUGH 40 MILES PER HOUR THE HANDLES BARS SHOOK, SIDE TO SIDE, OUT OF MY HANDS. MY BIKE IS A US MODEL NOW IMPORTED TO CANADA. HARLEY SAYS THEY HAVE NO WARRANTY COVERAGE BECAUSE OF THIS AND WILL NOT ADDRESS ANY WARRANTY OR SAFETY CONCERNS. *TR
HARLEY-DAVIDSON TOURING (2010) — WHEELS Aug 13, 2012
Incident date: Aug 12, 2012
WHEEL BEARING FAILED ..... NO CRASH NO OTHER DAMAGE. *TR
HARLEY-DAVIDSON FLSTC (2012) — STEERING Aug 10, 2012
Incident date: Aug 7, 2012
WHILE RIDING ON THE HIGHWAY THE FRONT WHEEL BEGAN TO WOBBLE EXCESSIVELY, CAUSING LOSS OF CONTROL OF THE MOTORCYCLE. NO ACCIDENT OCCURED, BUT THE MOTORCYCLE WAS DANGEROUSLY DIFFICULT TO HANDLE, THE WHOLE BIKE WOBBLING UNCONTROLLABLY. STEERING WAS ALSO COMPROMISED. SLOWLY PROCEEDED TO HARLEY DAVIDSON DEALER AND WAS INFORMED THAT THIS HAD OCCURED WITH THIS MOTORCYCLE AND THAT IT WAS A "SPOKE LOOSENIN... Read more
HARLEY-DAVIDSON FLSTC (2012) — WHEELS Aug 10, 2012
Incident date: Aug 7, 2012
WHILE RIDING ON THE HIGHWAY THE FRONT WHEEL BEGAN TO WOBBLE EXCESSIVELY, CAUSING LOSS OF CONTROL OF THE MOTORCYCLE. NO ACCIDENT OCCURED, BUT THE MOTORCYCLE WAS DANGEROUSLY DIFFICULT TO HANDLE, THE WHOLE BIKE WOBBLING UNCONTROLLABLY. STEERING WAS ALSO COMPROMISED. SLOWLY PROCEEDED TO HARLEY DAVIDSON DEALER AND WAS INFORMED THAT THIS HAD OCCURED WITH THIS MOTORCYCLE AND THAT IT WAS A "SPOKE LOOSENIN... Read more
HARLEY-DAVIDSON VRSCD (2007) — SERVICE BRAKES Aug 4, 2012
Incident date: Aug 3, 2012
I WAS DRIVING HOME ON THE BACK ROAD GOING DOWN A HILL, I WENT TO SLOW DOWN TO MAKE A LEFT TURN AND WHEN I PUSHED ON MY REAR BRAKE BRACKET THERE WERE NO BRAKES, SO I DOWN SHIFTED MORE,WHEN I GOT HOME THERE WAS NO BRAKE FLUID LEFT. *TR
HARLEY-DAVIDSON FLTRU (2012) — ENGINE Aug 1, 2012
Incident date: Jul 31, 2012
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLTRU. THE CONTACT STATED THAT THE EXHAUST WAS OVERHEATED AND THE ELECTRICAL WIRES WERE OVERHEATED AS WELL. THE MOTORCYCLE WAS NOT TAKEN TO THE DEALER. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER. THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILAB... Read more
HARLEY-DAVIDSON FLSTC (2008) — WHEELS Jul 29, 2012
Incident date: Jul 29, 2012
REAR BEARINGS BLEW OUT AT 25,300 MILES. HARLEY DAVIDSON REPLACED THE BEARINGS. 350 MILES LATER, SAME REAR BEARING BLEW OUT AGAIN EXCEPT NOW THERE IS DAMAGE TO FLY WHEEL, TIRE SHROUD AND TIRE DUE TO TIRE SHIFTING TO LEFT SIDE OF MOTORCYCLE. POSSIBLE FENDER DAMAGE. *JS
HARLEY-DAVIDSON FLSTC (2012) — WHEELS Jul 28, 2012
Incident date: Jul 27, 2012
I ENTERED INTERSTATE 12 AND BEGAN TO ACCELERATE. MY RECENTLY PURCHASED USED (2800 MILES) HERITAGE CLASSIC DEVELOPED A SEVERE WOBBLE AT AROUND 60 MPH. THE WOBBLE WORSENED AND IT BECAME DIFFICULT TO STAY ON THE MOTORCYCLE. I ROLLED OFF THROTTLE AND ALLOWED THE MOTORCYCLE TO SLOW ON IT'S OWN WITHOUT BREAKING. THE WOBBLE SUBSIDED AND I WAS ABLE TO GET THE BIKE TO THE SIDE OF THE ROAD. THIS HAD HA... Read more
HARLEY-DAVIDSON FLTRUSE (2011) — STEERING Jul 27, 2012
Incident date: Jun 2, 2011
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON CBO ROAD GLIDE ULTRA MOTORCYCLE. THE CONTACT WAS TRAVELING 5 MPH WHEN THE HANDLE BARS BEGAN SHAKING ABNORMALLY. THE CONTACT AND A PASSENGER WERE BOTH THROWN FROM THE VEHICLE HOWEVER THE CONTACT SUSTAINED A NECK INJURY AS A RESULT. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE DEALER CONFIRMED THAT THE STEERING HEAD BEARINGS NEEDED TO BE REPLACED A... Read more
Crash 1 injured
HARLEY-DAVIDSON FLTRU (2009) — ENGINE Jul 25, 2012
Incident date: Mar 3, 2009
TL* THE CONTACT OWNS A 2009 HARLEY DAVIDSON FLHTCUTG MOTORCYCLE. THE CONTACT WAS TRAVELING 30 MPH WHEN ENGINE EXHAUST EMITTED HEAT AND BURNED THE CONTACT'S RIGHT LEG. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 3,600.
1 injured
HARLEY-DAVIDSON FLHRC (2007) — POWER TRAIN Jul 18, 2012
Incident date: Jul 5, 2012
I WAS RIDING MY 2007 HARLEY DAVIDSON ROAD KING CLASSIC AT APPROXIMATELY 60 MPH WITH A PASSENGER WHEN THE BOLTS HOLDING THE REAR SPROCKET TO THE REAR WHEEL STARTED BACKING OUT. THE HEADS OF THE BOLTS STARTED HITTING THE SWING ARM AND SHEARING OFF. AS THIS HAPPENED THE BIKE LURCHED VIOLENTLY AND WAS DIFFICULT TO CONTROL. I WAS ABLE TO SLOW AND PULL TO THE SIDE OF THE ROAD WITHOUT CRASHING. UPON INSP... Read more
HARLEY-DAVIDSON FLTR (2007) — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH Jul 18, 2012
Incident date: Jul 18, 2012
TL* THE CONTACT OWNS A 2007 HARLEY DAVIDSON FLTR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE ATTEMPTED TO STOP THE VEHICLE BY APPLYING THE REAR BRAKE AND THE VEHICLE WOULD NOT BRAKE. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE FRONTAL BRAKE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 75,000. ....UPDATED 08-24-12... Read more
HARLEY-DAVIDSON FLTR (2007) — SERVICE BRAKES Jul 18, 2012
Incident date: Jul 18, 2012
TL* THE CONTACT OWNS A 2007 HARLEY DAVIDSON FLTR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE ATTEMPTED TO STOP THE VEHICLE BY APPLYING THE REAR BRAKE AND THE VEHICLE WOULD NOT BRAKE. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE FRONTAL BRAKE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 75,000. ....UPDATED 08-24-12... Read more
HARLEY-DAVIDSON FLHX (2011) — TIRES Jul 17, 2012
Incident date: Jul 15, 2012
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON FLHX EQUIPPED WITH DUNLOP D408F TIRES, SIZE 130/70/R18, DOT DA4Y. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE NOTICED THAT THE FRONT TIRE WAS CRACKING. THE TIRE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE TIRE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND ADVISED TO REPLACE THE TIRE. THE FAILURE MILEAGE WAS 3,000.
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