Showing 4,224 complaints for HARLEY-DAVIDSON
Incident date: Jul 1, 2013
GAS TANK PERMANENTLY EXPANDS, MAKE MAINTENANCE IMPOSSIBLE. GAS TANK COVER BECOMES DEFORMED AND DOES NOT FIT PROPERLY. GAS TANK COULD EVENTUALLY SPLIT AND CAUSE A FUEL LEAKAGE ON TO A HOT ENGINE. *TR
Incident date: Apr 15, 2010
TL* THE CONTACT OWNS A 2006 HARLEY DAVIDSON FXDLI MOTORCYCLE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED AND REPAIRED UNDER A MANUFACTURER'S RECALL. THE CONTACT STATED THAT LATER WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT ALSO NOTICED A VIBRATION FROM THE FRONT END OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED GREASE LEAKING FROM TH
... E FRONT WHEEL BEARINGS. THE CONTACT REPLACED THE FRONT WHEEL BEARINGS BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. *TRRead more
Incident date: Jul 5, 2013
TL* THE CONTACT OWNS A 1989 HARLEY DAVIDSON MOTORCYCLE. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE SHOOK ABNORMALLY AS A LOUD BANG WAS HEARD. THE CONTACT DOWN SHIFTED AND HAD TO PULL OVER TO A SAFE LOCATION UNTIL IT WAS TOWED TO THE DEALER. THE MOTORCYCLE WAS REPAIRED AND DIAGNOSED AS HAVING A WELD FAILURE IN THE CENTER WHEEL. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE AP
... PROXIMATE FAILURE MILEAGE WAS 11,600. ...UPDATED 09/18/13 *BF THE MANUFATURER OFFERED A DISCOUNT ON NEW, HEAVIER WHEELS. THE CONSUMER DECLINED. UPDATED 9/25/2013 *JSRead more
Incident date: Dec 14, 2009
THE PLASTIC GAS TANK ON THESE BIKES SWELLS TO THE POINT THE COVERS NO LONGER FIT. HOPING THEY DON'T SWELL TO THE POINT OF LEAKING FUEL. *TR
Incident date: Jul 17, 2013
I WAS ON I-275 JUST EAST OF THE I-71 INTERSECTION IN CINCINNATI, OH. MY MOTORCYCLE ENGINE STOPPED RUNNING. I WAS IN THE SLOW LANE SO I PULLED IN THE CLUTCH AND COASTED TO A STOP IN THE EMERGENCY LANE. I HAD OVER A GALLON OF PREMIUM GAS STILL IN THE TANK. I WAS LESS THAN 1/4 MILE FROM THE MONTGOMERY ROAD EXIT AND KNEW I WOULD NOT BE ABLE TO PUSH MY MOTORCYCLE THAT FAR. I TURNED OFF THE IGNITION AND
... SAT THERE FOR APPROXIMATELY ONE MINUTE WHEN I DECIDED TO SEE IF IT WOULD START. IT STARTED IMMEDIATELY AND I DROVE TO EXIT AND ADDED 3 GALLONS TO THE 5 GALLON TANK, IT RAN FINE FOR UNTIL I REACHED MY DESTINATION 15 MILES AWAY. ON MY RETURN TRIP IT STARTED BOGGING DOWN UPON ANY ACCELERATION ATTEMPTS. IT HAS BEEN TO TWO DIFFERENT HARLEY DAVIDSON DEALERSHIPS AND NOW I AM TOLD IT IS A FAULTY FUEL LINE THAT NEEDS TO BE REPLACED BUT HARLEY CORPORATE WILL NOT MAKE AVAILABLE UNTIL 8/5/13. I COULD HAVE BEEN RUN OVER HAD I BEEN IN THE FAST OR MIDDLE LANES. THIS IS EXTREMELY DANGEROUS. *TRRead more
Incident date: Jul 5, 2013
I WAS ON THE FREEWAY DOING 60 MPH IN TRAFFIC AND MOTOR CUT OUT. IT WENT INTO 'LIMP MODE' ONLY ALLOWING ABOUT 1500 RPM. FROM THE MOTOR, W/ NO RESPONSE OR POWER FROM THE ENGINE IF I WAS IN HEAVY TRAFFIC AND/OR THERE HAD BEEN A VEHICLE RIGHT BEHIND ME I WOULD PROBABLY HAVE EXPERIENCED A VERY BAD ACCIDENT DUE TO THE SUDDEN LOSS OF POWER. APPARENTLY THROTTLE BY WIRE (TBW) CONNECTION @ THE FUEL INJ
... ECTION BODY WAS NOT SEALED @ THE FACTORY AND THE CONNECTORS CORRODE UNTIL NO VOLTAGE WILL GO FROM THE THROTTLE WIRES TO THE EFI. DEALER STATES IT'S COMMON PROBLEM W/ HD TBW AND THERE ARE ALOT OF POSTS ON THE INTERNET RE: OTHER RIDERS EXPERIENCING THE SAME PROBLEM. HD MOCO. REFUSES TO RECALL IT. SEEMS SOMEONE (OR SEVERAL SOMEONE'S) WILL HAVE TO DIE FOR A RECALL TO HAPPEN. *TRRead more
Incident date: Jul 25, 2013
FRONT WHEEL BEARING FAILURE REQUIRING REPLACEMENT AT 22000 MILES. NOTICED CONDITION DURING HIGHWAY SPEED WAS FRONT WHEEL WOBBLE WHEN CROSSING OVER BRIDGE JOINTS. *TR
Incident date: Jul 21, 2013
THE PASSENGER FLOORBOARD/FOOTBOARD MOUNTING BOLT IS PRONE TO SHEER OFF. THIS EJECTS THE 10-15 POUND PART FROM THE MOTORCYCLE CAUSING A SERIOUS SAFETY HAZARD. THIS IS A COMMON OCCURRENCE AND EVEN THOUGH THE PART WAS REDESIGNED IN 2010 TO INCLUDE 2 MOUNTING BOLTS THE HARLEY DAVIDSON CORPORATION HAS DENIED THAT THERE IS A PROBLEM WITH THE EARLIER SINGLE MOUNT BOLT DESIGN. *TR
Incident date: Jul 23, 2013
MICHELIN COMMANDER 11 TIRE, SIZE 149-90-B16REAR, SEPARATED, 8" SECTION OF CAP TREAD CAME OFF TIRE. TIRE IS 14 MONTHS OLD AND HAS 8252 MILES ON IT. *TR
Incident date: Jun 29, 2013
EXPERIENCED LOOSE HANDLING. MECHANIC DIAGNOSED CATASTROPHIC REAR WHEEL BEARING FAILURE. BECAUSE OF THIS, REAR BRAKE DISK AND PADS WERE GLAZED AND NEEDED REPLACEMENT. THIS IS NOT AN ISOLATED INCIDENT. INTERNET SEARCHES AND PERSONAL OBSERVATIONS OF OTHERS IN THE COMMUNITY SHOW THIS PART FAILURE IS VERY COMMON. *TR
Incident date: Jul 21, 2013
WHILE DRIVING AT A SPEED OF 60 MPH, I ENCOUNTERED A HORSE DRAWN CARRIAGE ON THE SIDE OF THE ROAD. I APPLIED MY FOOT OPERATED REAR BRAKE FIRST AND FOUND THAT THE CRUISE CONTROL WOULD NOT DISENGAGE. ONLY AFTER I APPLIED MY FRONT HAND BRAKE COULD I GET THE CRUISE CONTROL TO DISENGAGE. THIS IS A VERY DANGEROUS SITUATION THAT COULD HAVE LEAD TO SERIOUS RIDER/PASSENGER INJURY. *TR
Incident date: Sep 13, 2012
FUEL GAUGE IS ERRATIC OFTEN INDICATES NO FUEL WHEN THERE IS FUEL, DOES NOT ALWAYS REGISTER CORRECT AMOUNT. *TR
Incident date: Jul 11, 2013
TL* THE CONTACT OWNS A 2009 HARLEY DAVIDSON FLSTC. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE HORN AND TURN SIGNAL LIGHTS WERE INOPERABLE. THE CONTACT INSPECTED THE VEHICLE AND STATED THE BRAKE LIGHT SWITCH WAS LEAKING BRAKE FLUID ONTO THE EXHAUST PIPE. THERE WAS A MANUFACTURERS RECALL FOR THE BRAKE LIGHT SWITCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS
... NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,300. *TRRead more
Incident date: Jul 11, 2013
TL* THE CONTACT OWNS A 2009 HARLEY DAVIDSON FLSTC. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE HORN AND TURN SIGNAL LIGHTS WERE INOPERABLE. THE CONTACT INSPECTED THE VEHICLE AND STATED THE BRAKE LIGHT SWITCH WAS LEAKING BRAKE FLUID ONTO THE EXHAUST PIPE. THERE WAS A MANUFACTURERS RECALL FOR THE BRAKE LIGHT SWITCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS
... NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,300. *TRRead more
Incident date: May 20, 2013
SINCE VEHICLE WAS NEW, THERE IS A SEVERE ISSUE WITH MOVEMENT OR WOBBLE OF THE MOTORCYCLE AT HIGHWAY SPEEDS. THIS DOES NOT APPEAR TO BE MADE WORSE BY OTHER VEHICLES IN CLOSE PROXIMITY, AND ISSUE HAS BEEN EXPERIENCED ON OPEN ROADS WITH NO OTHER VEHICLES AROUND AND NO WIND. ISSUE APPEARS TO BE A FRONT END PROBLEM. TIRES HAVE BEEN CHECKED, ALIGNMENT HAS BEEN CHECKED, FRONT SHOCKS HAVE BEEN CHECKED,
... WHEELS HAVE BEEN CHECKED. NOTHING HAS CORRECTED THE PROBLEM. LOCATED A DEALER WITH A DIFFERENT STYLE FRONT WHEEL AND HAD IT INSTALLED IN PLACE OF THE FACTORY WHEEL AND ISSUE WENT AWAY. HAD FACTORY WHEEL REINSTALLED AND PROBLEM CAME BACK. I BELIEVE THAT THE DESIGN OF THE CHROME "CHISEL" FRONT WHEEL IS CAUSING TURBULENCE WHICH MAKES THE MOTORCYCLE UNSTABLE AT ANY SPEED ABOVE 60 MPH. *TRRead more
Incident date: May 20, 2013
SINCE VEHICLE WAS NEW, THERE IS A SEVERE ISSUE WITH MOVEMENT OR WOBBLE OF THE MOTORCYCLE AT HIGHWAY SPEEDS. THIS DOES NOT APPEAR TO BE MADE WORSE BY OTHER VEHICLES IN CLOSE PROXIMITY, AND ISSUE HAS BEEN EXPERIENCED ON OPEN ROADS WITH NO OTHER VEHICLES AROUND AND NO WIND. ISSUE APPEARS TO BE A FRONT END PROBLEM. TIRES HAVE BEEN CHECKED, ALIGNMENT HAS BEEN CHECKED, FRONT SHOCKS HAVE BEEN CHECKED,
... WHEELS HAVE BEEN CHECKED. NOTHING HAS CORRECTED THE PROBLEM. LOCATED A DEALER WITH A DIFFERENT STYLE FRONT WHEEL AND HAD IT INSTALLED IN PLACE OF THE FACTORY WHEEL AND ISSUE WENT AWAY. HAD FACTORY WHEEL REINSTALLED AND PROBLEM CAME BACK. I BELIEVE THAT THE DESIGN OF THE CHROME "CHISEL" FRONT WHEEL IS CAUSING TURBULENCE WHICH MAKES THE MOTORCYCLE UNSTABLE AT ANY SPEED ABOVE 60 MPH. *TRRead more
Incident date: May 20, 2013
SINCE VEHICLE WAS NEW, THERE IS A SEVERE ISSUE WITH MOVEMENT OR WOBBLE OF THE MOTORCYCLE AT HIGHWAY SPEEDS. THIS DOES NOT APPEAR TO BE MADE WORSE BY OTHER VEHICLES IN CLOSE PROXIMITY, AND ISSUE HAS BEEN EXPERIENCED ON OPEN ROADS WITH NO OTHER VEHICLES AROUND AND NO WIND. ISSUE APPEARS TO BE A FRONT END PROBLEM. TIRES HAVE BEEN CHECKED, ALIGNMENT HAS BEEN CHECKED, FRONT SHOCKS HAVE BEEN CHECKED,
... WHEELS HAVE BEEN CHECKED. NOTHING HAS CORRECTED THE PROBLEM. LOCATED A DEALER WITH A DIFFERENT STYLE FRONT WHEEL AND HAD IT INSTALLED IN PLACE OF THE FACTORY WHEEL AND ISSUE WENT AWAY. HAD FACTORY WHEEL REINSTALLED AND PROBLEM CAME BACK. I BELIEVE THAT THE DESIGN OF THE CHROME "CHISEL" FRONT WHEEL IS CAUSING TURBULENCE WHICH MAKES THE MOTORCYCLE UNSTABLE AT ANY SPEED ABOVE 60 MPH. *TRRead more
Incident date: Apr 30, 2013
I PURCHASED A 2013 HARLEY DAVIDSON FLHTCUSE8 ON APRIL 30, 2013. THIS MOTORCYCLE EXHIBITED TWITCHY HANDLING FROM THE FIRST RIDE. THIS MOTORCYCLE WAS RETURNED TO TWO SEPARATE DEALERS ON 10 SEPARATE OCCASIONS FOR WARRANTY REPAIRS. THIS BIKE WAS DELIVERED WITH "CHISEL" WHEELS. THESE WHEELS ARE WHAT HD USES ON 2012 AND 2013 FLHTCUSE'S. THESE WHEELS CAUSE AN UNSTABLE CONDITION AT OPERATING SPEEDS.
... THE FRONT END FEELS VERY LIGHT AND MAKES THE BIKE FEEL VERY TWITCHY. THERE IS NO FEELING OF CONTROL ESPECIALLY IN WINDY CONDITIONS OR NEAR OTHER VEHICLES. THE TWO DEALER?S SERVICE DEPARTMENTS HAVE REPLACED BOTH FRONT AND REAR TIRES WHICH WERE DEFECTIVE, TAKEN THE FRONT END APART AND PUT IT BACK TOGETHER, REPLACED INCORRECT PARTS AND OTHER CHECKS AND ADJUSTMENTS TO CORRECT THE UNSTABLE CONDITION. ALL CHANGES FAILED TO CORRECT THE INSTABILITY. I DETERMINED THAT THE INSTABILITY IS CAUSED BY THE FRONT WHEEL WHEN I REPLACED IT WITH ANOTHER STYLE OF WHEEL WHICH ELIMINATED THE INSTABILITY. OTHER RESEARCH SHOWS THERE ARE QUITE A FEW OTHER PEOPLE COMPLAINING OF THIS INSTABILITY ISSUE ON WWW.CVOHARLEY.COM. I HAVE CONTACTED HARLEY DAVIDSON CUSTOMER SUPPORT AND I WAS TOLD THIS IS A WARRANTY ISSUE BETWEEN HD TECH SUPPORT AND MY DEALER. MY DEALER STATES AFTER THE REPAIRS AND DISCUSSION WITH HD TECH SUPPORT THAT THE BIKE IS WITHIN SPECIFICATIONS AND THEY WILL DO NOTHING FURTHER TO CORRECT THE INSTABILITY OR SUPPLY A WHEEL WHICH WILL ELIMINATE THE INSTABILITY. THERE IS ANOTHER CURRENT COMPLAINT FILED UNDER A 2012 FLHTCUSE7 WHICH USES THE SAME WHEELS AND HAS THE SAME ISSUE WITH THESE ?CHISEL? WHEELS. *TRRead more
Incident date: Jun 25, 2013
PULLED UP TO A STOPLIGHT EVERYTHING WAS FINE, WENT TO PULL AWAY AFTER LIGHT CHANGED BIKE LOST POWER FELT LIKE IT WAS RUNNING ON ONE CYLINDER AND WOULD NOT ACCELERATE. MANAGED TO GET OUT OF TRAFFIC WITHOUT GETTING HIT SHUT BIKE OFF THEN RESTARTED THE BIKE AND ACCELERATION RETURNED TO NORMAL. CHECKED FOR CODES AND HAD A P2135 THROTTLE POSITION SENSOR CLEARED CODES AND HAS NOT RETURNED AS OF YET BUT
... GETTING READY TO TAKE A TRIP AND DON'T TRUST THIS BIKE.... *TRRead more
Incident date: Jun 25, 2013
PULLED UP TO A STOPLIGHT EVERYTHING WAS FINE, WENT TO PULL AWAY AFTER LIGHT CHANGED BIKE LOST POWER FELT LIKE IT WAS RUNNING ON ONE CYLINDER AND WOULD NOT ACCELERATE. MANAGED TO GET OUT OF TRAFFIC WITHOUT GETTING HIT SHUT BIKE OFF THEN RESTARTED THE BIKE AND ACCELERATION RETURNED TO NORMAL. CHECKED FOR CODES AND HAD A P2135 THROTTLE POSITION SENSOR CLEARED CODES AND HAS NOT RETURNED AS OF YET BUT
... GETTING READY TO TAKE A TRIP AND DON'T TRUST THIS BIKE.... *TRRead more
Incident date: Jul 2, 2013
MY FRONT WHEEL BEARING ON MY FLHTK CAME APART AND FRONT AXLE SEIZED. CAUSING FRONT END TO WOBBLE. ALMOST CAUSING ME AND MY PASSENGER TO CRASH. I WAS ABLE TO AVOID ONLY BECAUSE I AM A VERY EXPERIENCED MOTORCYCLE OPERATOR. THIS FLHTK IS EQUIPPED WITH THE ANTI LOCK BRAKE SYSTEM. *TR
Incident date: Jul 2, 2013
MY FRONT WHEEL BEARING ON MY FLHTK CAME APART AND FRONT AXLE SEIZED. CAUSING FRONT END TO WOBBLE. ALMOST CAUSING ME AND MY PASSENGER TO CRASH. I WAS ABLE TO AVOID ONLY BECAUSE I AM A VERY EXPERIENCED MOTORCYCLE OPERATOR. THIS FLHTK IS EQUIPPED WITH THE ANTI LOCK BRAKE SYSTEM. *TR
Incident date: Jul 6, 2012
SPROCKET ASSEMBLY HAS FAILED 2 TIMES.DEALER IS FIXING AT OWN EXPENSE WITH NEW IMPROVED SCREAMING EAGLE VERSION THAT WAS DEVELOPED TO FIX THIS PROBLEM. THIS NOW COMES STANDARD ON 20121 AND BEYOND MODELS. COULD CAUSE FATALITIES IF FAILS AT HIGHWAY SPEEDS. HD PUTS ON NEW BIKES BUT WILL NOT FIX PREVIOUS MODELS. *TR
Incident date: Jul 6, 2013
I TWISTED THE ACCELERATOR GRIP AND SLIPPED THE CLUTCH TO PROCEED THROUGH THE INTERSECTION WHEN A RED LIGHT TURNED GREEN. WHEN I GOT TO THE MIDDLE OF THE INTERSECTION, THE THROTTLE SUDDENLY FAILED TO RESPOND AND THE BIKE CAME TO A STOP. I THEN TRIED TO PUSH MY 900 LB. MOTORCYCLE TO THE CURB BEFORE THE LIGHT FOR OPPOSING TRAFFIC TURNED GREEN. I DIDN'T MAKE IT IN TIME AND WAS NEARLY HIT BY A VEHICL
... E. THE THROTTLE CONTROL ISSUES WITH HARLEY MODELS FROM 2008-2011 ARE WIDELY KNOWN AND ATTRIBUTED TO A CONDITION KNOWN AS "FRETTING" IN THE METAL CONNECTORS OF ELECTRONIC COMPONENTS THAT CONTROL THROTTLE OPERATION. HARLEY APPARENTLY CHANGED THE METAL MATERIAL USED IN THE CONNECTORS IN 2011, RESULTING IN BETTER ELECTRICAL CONNECTIONS. THE FOLLOWING ID NUMBERS ARE CONSUMER COMPLAINTS REGARDING HARLEY'S "THROTTLE BY WIRE" SYSTEM: 10396505, 10423668, 10428104,10432529, 10432707, 10438369, 104434471, 10455951, 10482185, 10502754, 10510385, 10515560, 10520570, 10521224, 10521801, 10555386. THESE COMPLAINTS ARE FROM VARIOUS 2008-2011 HARLEY MODELS. INTERESTINGLY, THERE ARE NO COMPLAINTS ON RECORD FROM 2012-2013 MODELS WHICH TENDS TO CONFIRM DESIGN CHANGES WERE MADE IN 2011. HARLEY ISSUED AN INTERNAL SERVICE BULLETIN #TT418 REGARDING THE PROBLEM, HOWEVER, IT HAS NOT ISSUED A TECHNICAL SERVICE BULLETIN OR VOLUNTARILY RECALLED 2008-11 MODELS TO INSTALL THE UPDATED CONNECTORS AT NO CHARGE. GIVEN THE SERIOUS NATURE OF THIS DEFECT AND THE NUMBER OF COMPLAINTS THAT HAVE BEEN FILED, I RESPECTFULLY REQUEST THAT THE NHTSA CONDUCT AN INVESTIGATION OF THIS PROBLEM WHICH, HOPEFULLY, WILL RESULT IN A RECALL FOR AFFECTED 2008-2011 MODELS. TO FURTHER MAGNIFY THE IMPORTANT OF THIS ISSUE, IT HAS BEEN REPORTED IN THE MEDIA THAT A WRONGFUL DEATH LAWSUIT HAS ALREADY BEEN FILED IN TEXAS AGAINST HARLEY BASED ON THE FAILURE OF THE "THROTTLE BY WIRE" SYSTEM. *TRRead more
Incident date: Jun 7, 2012
ON ACCELERATION FROM A STOP THE ENGINE LOSES POWER AND GOES INTO AN IDLE MODE. THIS EVENT ALSO OCCURS WHEN YOU'RE ACCELERATING UP TO ROAD SPEED AND OCCURS WITHOUT ANY WARNING, INCLUDING SITUATIONS WHERE YOU'RE ENTERING INTO AN INTERSECTION AND POTENTIALLY IN THE PATH OF OTHER VEHICLES - IN NORMAL SITUATIONS, YOU HAVE PLENTY OF TIME TO HAVE A SAFE DISTANCE TO CLEAR THE INTERSECTION. WHEN ENGINE G
... OES INTO IDLE YOU'RE BASICALLY WITHOUT THE ABILITY TO MOVE OFF THE ROAD SAFELY WITHOUT POTENTIAL FOR COLLISION. THE LATEST SITUATION OCCURRED ON 7/3/2013 WHILE I WAS PASSING A VEHICLE AND ACCELERATING TO 70 MPH, WITH A PASSENGER ON THE BIKE. THE ENGINE LOST POWER AND WENT INTO IDLE AT 2000 RPM WITHOUT THE ABILITY TO DECELERATE OR ACCELERATE. I WAS TRAPPED ABREAST OF THE VEHICLE I WAS PASSING - IF ONCOMING TRAFFIC WAS IN CLOSE PROXIMITY, I COULD HAVE LOST ANY ABILITY TO TAKE ACTIONS TO GET BACK INTO MY PROPER LANE OF TRAFFIC TO AVOID A CONFLICT. *TRRead more
Incident date: Jun 30, 2013
TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON HERITAGE MOTORCYCLE(N/A). THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE REAR WHEEL SPOKES WERE LOOSE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 9/23/13 *CN
Incident date: May 1, 2013
I WAS RIDING ON THE EXPRESSWAY AROUND 60MPH AND I TOOK MY HANDS OFF THE HANDLEBARS TO READJUST SOMETHING, AND THE HANDLEBARS STARTED TO VIBRATE SLIGHTLY, AND MOVE FROM SIDE TO SIDE, AND THEN VERY VIOLENTLY. I ALMOST LOST CONTROL OF THE BIKE UNTIL I GRIPPED THE HANDLEBARS AGAIN. I THOUGHT I MIGHT HAVE A LOW TIRE, I PULLED OVER TO CHECK THE AIR PRESSURE AND TIRES, ALL LOOKED OK. I THOUGHT MAYBE IT W
... AS JUST THE ROAD I WAS ON AT THE TIME, SO I TRIED IT AGAIN ON A DIFFERENT ROAD AT THE SAME SPEED, SAME RESULTS. I TRIED AT DIFFERENT SPEEDS, AND IT HAPPENED AT 45MPH ALSO. I TOOK IT TO THE HARLEY DEALER, BECAUSE THE BIKE IS STILL UNDER WARRANTY, AND THE DEALER TOLD ME THE SPOKES ON MY WIRE WHEELS ARE COMING LOOSE, AND THAT HARLEY DAVIDSON KNOWS ABOUT THE PROBLEM, BUT, WILL NOT WARRANTY THE WHEELS. THE DEALER TOLD ME THEY COULD TRY TO "TIGHTEN" UP THE SPKES FOR AROUND $200 DOLLARS, BUT HE SAID THEY WILL LOOSEN UP AFTER A WHILE! I HAVE BEEN FORCED FOR MY OWN SAFETY TO REMOVE THESE DEFECTIVE SPOKE WHEELS AND PUT DIFFERENT ONES ON THE BIKE. I HAVE BEEN RIDING FOR OVER 40 YEARS, AND I AM AFRAID A LESS EXPERIENCED RIDER UNDER THE SAME CONDITIONS WILL NOT SURVIVE IF THEY EXPERIENCE THE SAME THING I DID. DOES IT TAKE SOME ONE DYEING FOR HARLEY TO REPAIR A KNOWN DEFECT? *TRRead more
Incident date: Apr 15, 2013
FAULTY ENGINE. NEEDS COMPLETE REBUILD. BIKE WAS VERY WELL MAINTAINED. HARLEY KNEW ABOUT THE PROBLEM WITH THE FAULTY ENGINES BUT IGNORED. *TR
Incident date: Jun 23, 2013
DRIVING 70 MPH ON HIGHWAY PUT ON BRAKES TO EXIT AT OFFRAMP BIKE DIES COMPLETE SHUT OFF NO THROTTLE NO ANYTHING COAST TO STOP ON OFF RAMP BIKE WILL NOT START AT ALL TROUBLE CODE P1511 WHICH IS THE THROTTLE MANAGMENT SYSTEM IS DEAD 2ND TIME THIS HAS HAPPENED FIRST TIME WAS AT 30 MPH AFTER SITTING BIKE STATRTED AGAIN THIS IS HAPPING TO ALL EFI HARLEY DAVIDSONS SOMETHING NEEDS TO BE DONE BEFORE SOMEON
... E IS INJURED. *TRRead more
Incident date: Jun 23, 2013
DRIVING 70 MPH ON HIGHWAY PUT ON BRAKES TO EXIT AT OFFRAMP BIKE DIES COMPLETE SHUT OFF NO THROTTLE NO ANYTHING COAST TO STOP ON OFF RAMP BIKE WILL NOT START AT ALL TROUBLE CODE P1511 WHICH IS THE THROTTLE MANAGMENT SYSTEM IS DEAD 2ND TIME THIS HAS HAPPENED FIRST TIME WAS AT 30 MPH AFTER SITTING BIKE STATRTED AGAIN THIS IS HAPPING TO ALL EFI HARLEY DAVIDSONS SOMETHING NEEDS TO BE DONE BEFORE SOMEON
... E IS INJURED. *TRRead more
Incident date: Jun 23, 2013
DRIVING 70 MPH ON HIGHWAY PUT ON BRAKES TO EXIT AT OFFRAMP BIKE DIES COMPLETE SHUT OFF NO THROTTLE NO ANYTHING COAST TO STOP ON OFF RAMP BIKE WILL NOT START AT ALL TROUBLE CODE P1511 WHICH IS THE THROTTLE MANAGMENT SYSTEM IS DEAD 2ND TIME THIS HAS HAPPENED FIRST TIME WAS AT 30 MPH AFTER SITTING BIKE STATRTED AGAIN THIS IS HAPPING TO ALL EFI HARLEY DAVIDSONS SOMETHING NEEDS TO BE DONE BEFORE SOMEON
... E IS INJURED. *TRRead more
Incident date: Jun 22, 2013
RIDING DOWN THE HIGHWAY,BIKE SHUT DOWN AND I HAD NO THROTTLE CONTROL.JUST ABOUT GOT HIT FROM BEHIND, THE BIKE WOULD IDLE AND THAT'S IT. SEAT ON THE SIDE OF THE HIGHWAY FOR 15 MINUTES, STARTED BIKE BACK UP AND WENT ANOTHER 100 YARDS AND IT DID IT AGAIN. THIS WENT ON FOR ABOUT 4 HOURS TILL I WAS FINALLY ABLE TO GET HOME. THIS IS A VERY BAD SITUATION AND VERY DANGEROUS. WHAT IS HARLEY DAVIDSON GOING
... TO DO ABOUT IT. I CANT GO AROUND THE BLOCK MUSH LESS CROSS COUNTRY. *TRRead more
Incident date: Jun 22, 2013
RIDING DOWN THE HIGHWAY,BIKE SHUT DOWN AND I HAD NO THROTTLE CONTROL.JUST ABOUT GOT HIT FROM BEHIND, THE BIKE WOULD IDLE AND THAT'S IT. SEAT ON THE SIDE OF THE HIGHWAY FOR 15 MINUTES, STARTED BIKE BACK UP AND WENT ANOTHER 100 YARDS AND IT DID IT AGAIN. THIS WENT ON FOR ABOUT 4 HOURS TILL I WAS FINALLY ABLE TO GET HOME. THIS IS A VERY BAD SITUATION AND VERY DANGEROUS. WHAT IS HARLEY DAVIDSON GOING
... TO DO ABOUT IT. I CANT GO AROUND THE BLOCK MUSH LESS CROSS COUNTRY. *TRRead more
Incident date: Jun 1, 2013
GROWLING NOISE FROM A BAD BEARING IN PRIMARY. HAD BIKE AT A HARLEY SHOP WHERE BIKE WAS PURCHASED TO BE INSPECTED FOR COMPLAINT. FOUND PRIMARY BEARING FAILED. NO OTHER FAILURE. WAS TOLD FAILURE NO FAULT OF OWNER. CONTACTED HARLEY DAVIDSON AND RECEIVED A REFERENCE NUMBER FOR TRACKING. HARLEY HAS A ISSUE WITH BEARINGS, BOTH IN PRIMARY AND TRANSMISSION. NEITHER HARLEY MANUFACTURING OR LOCAL DISTRICT R
... EPRESENTATIVE SEEMS TO BE CONCERNED ABOUT FAILURE. DEALER IS LIMITED TO A FACTORY REPAIR FOR THERE IS NO ALTERNATE BEARING FOR REPAIR. SHOP REPAIRED BIKE AND INSTALLED NEW BEARING AND ASSOCIATED PARTS TO CORRECT COMPLAINT. PARTS INSTALLED HAVE NOT BEEN UPDATED SO I PROBABLY WILL HAVE THE SAME CONCERN IN ANOTHER 24,000 MILES. WHEN I DISCUSSED THIS WITH HARLEY MANUFACTURING. I WAS TOLD THAT HARLEY KEEPS TRACK OF COMPLAINTS LIKE THIS BUT COULD NOT GIVE CONSUMER ANY INDICATION AS TO WHEN OR HOW MANY COMPLAINTS, AND EVEN IF FATALITY OR INJURY WOULD RESULT FROM SUDDEN CATASTROPHIC FAILURE, THAT HARLEY WOULD GET SERIOUS IN CORRECTING FAILING BEARING IN DRIVE TRAIN. SO AS TO SAFETY I GUESS IT IS JUST A GAMBLE AS TO HOW LONG THIS REPAIR WILL LAST AND HOPEFULLY I WILL GET A GROWLING NOISE NEXT TIME ALSO TO FOR WARN OPERATOR OF IMPENDING FAILURE... *TRRead more
Incident date: Jun 18, 2013
AT 70 MPH ON MY 2007 HARLEY DAVIDSON FLHX THE COMPENSATOR BROKE APART. I COULD HEAR SOME NOISE ON THE LEFT SIDE WHERE THE PRIMARY COVER IS. AFTER STOPPING AND THEN STARTING THE MOTOR BACK UP, WHEN I PLACED THE TRANSMISSION BACK IN GEAR THE PRIMARY LOCKED UP AND FROZE EVERYTHING UP. IF THIS HAPPENED WHILE DRIVING THIS COULD HAVE BEEN DEADLY. IF YOU LOOK AT FORUMS, THIS SEAMS TO BE A PROBLEM WITH AL
... L OF THE NEWER HARLEY'S WITH THE 96" MOTOR. WITH MINE BRAKING THE WAY IT DID, IT MESSED UP THE TRANSMISSION SHAFT AS WELL AS THE MAIN ENGINE SHAFT RESULTING IN A (ESTIMATED) $6000 REPAIR. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GET HURT. HARLEY KNOWS ABOUT THE PROBLEM BUT HASN'T ISSUED A RECALL. *TRRead more
Incident date: Jun 18, 2011
BIKE GOES INTO LIMP MODE, IDLE ONLY, NO THROTTLE RESPONSE,WHILE DRIVING DOWN THE ROAD. THE FIRST TIME I WAS GOING 60 MPH IN TRAFFIC AND ALMOST GOT RAN OVER. IT HAS HAPPENED SEVERAL TIMES SINCE, AND A FEW AT 70 PLUS MPH. FORTUNATELY I WAS ABLE TO GET OFF THE ROAD WITHOUT A PROBLEM. BUT I WERE TO BE PASSING IN TRAFFIC OR HUNG IN THE CENTER LANE. IT COULD BE TRAGIC. THE FIRST TIME I TOOK IT TO THE DE
... ALER , THE SERVICE MANAGER ACTED AS IF HE NEVER HEARD OF THE PROBLEM. WHEN I TOLD HIM THAT IT IS EASY TO FIND INFO ON THE INTERNET, INCLUDING A HARLEY TECH TIP, TT 418, HE STARTED CHANGING HIS STORY. THEY TOOK IT IN, AND CHARGED ME, TO REPLACE PINS ON THE THROTTLE CONTROL ACTUATOR. NOW 6000 MILES LATER IT IS DOING AGAIN. THE FIRST TIME AT 75 MPH ON THE HIGHWAY, AND THE SECOND TIME AT 70 MPH. IT HAS HAPPENED AT LEAST 10 TIMES IN ALL. THIS IS A SERIOUS SAFETY ISSUE THAT IS FAIRLY COMMON AND KNOW TO HARLEY DAVIDSON. BUT THE DEALER, AND COMPANY, ACTS AS IF IT IS AN UNKNOWN. SOMETHING NEEDS TO DONE TO PREVENT A TRAGEDY, BUT PROBABLY ALREADY HAS, DEAD BIKERS CAN'T TELL WHAT HAPPENED. *TRRead more
Incident date: Jan 17, 2009
TL* THE CONTACT OWNS A 2008 HARLEY DAVIDSON FLHTC MOTORCYCLE. THE CONTACT STATED HE RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 08V357000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER FOR RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL SERVICE. THE CONTACT STATED THAT AFTER THE RECALL SERVICE, THE FUEL FILTER SHELL CRACKED LEADING TO A LOSS OF FUEL
... PRESSURE. AS A RESULT, THE VEHICLE STALLED WITHOUT WARNING. THE RECALL FAILURE WAS EXPERIENCED IN LESS THAN ONE YEAR AFTER THE SERVICE. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONSISTENTLY RECURRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 36,000. UPDATED 07/30/13*LJRead more
Incident date: Jun 15, 2013
WHILE DRIVING MY 2011 HARLEY DAVIDSON FATBOY LO, I NOTICED THE BATTERY INDICATOR LIGHT WAS ILLUMINATED. I WENT HOME AND TESTED THE CHARGING SYSTEM AND FOUND THE VOLTAGE REGULATOR TO BE FAULTY. JUST ONE WEEK AFTER THE WARRANTY EXPIRED AND WITH ONLY 1,600 MILES ON THE MOTORCYCLE. *TR
Incident date: Oct 20, 2012
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLS SLIM MOTORCYCLE. THE CONTACT STATED THAT THE CLUTCH CABLE WAS TOO LONG FOR THE MOTORCYCLE AND ROUTED IMPROPERLY. THE CONTACT ADDED AN ACCESSORY WINDSHIELD, WHICH PUSHED THE CABLE TO THE BOTTOM OF THE FENDER. THE CONTACT WAS CONCERNED THAT THE CABLE WOULD BECOME CAUGHT IN IT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE LENGTH AND ROUTING
... OF THE CABLE WAS HOW IT WAS DESIGNED. THE PROBLEM WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 2. THE CURRENT MILEAGE WAS 4,200.Read more
Incident date: Jun 8, 2013
WHILE RIDING I BEGAN TO FEEL A VIBRATION IN THE HANDLEBARS I HADN'T FELT BEFORE TODAY. IT DIDN'T SEEM TO AFFECT ANYTHING ELSE. AFTER PARKING THE BIKE AND CONDUCTING A VISUAL INSPECTION I FOUND A SEAL ON THE LEFT FRONT WHEEL BEARING HAD SEPARATED EXPOSING THE BALL BEARINGS. IT APPEARED TO HAVE LOST 1-2 BALLS DUE TO THE METAL RINGS THAT RETAIN THE BALLS HAD BROKEN IN SEVERAL PLACES. *TR
Incident date: Jun 2, 2013
I DROVE IN TO CHURCH PARKING LOT AND WHEN I WAS ALMOST AT FULL STOP I SMELL SOME THING BURNING AND THEN I SAW SMOG COMING FROM MY RIGHT SIDE BELOW THE PIPES THEN I SAW SMALL FIRE I GOT ON MY KNEES AND BLOW THE FLAME AWAY AND SEE THAT WHAT WAS ON FIRE WAS MY REAR BRAKE SWITCH ONE OF THE TWO PLUGS HAVE MELTED ,I CALLED HARLEY DAVIDSON AFTER CHECKING ON LINE AND FIND A RECALL FOR SAME PROBLEM BUT DIF
... FERENT YEAR 2009-2011 ONLY AND THEY REFUSED TO ACCEPT MINE. *TRRead more
Fire
Incident date: Jun 2, 2013
I DROVE IN TO CHURCH PARKING LOT AND WHEN I WAS ALMOST AT FULL STOP I SMELL SOME THING BURNING AND THEN I SAW SMOG COMING FROM MY RIGHT SIDE BELOW THE PIPES THEN I SAW SMALL FIRE I GOT ON MY KNEES AND BLOW THE FLAME AWAY AND SEE THAT WHAT WAS ON FIRE WAS MY REAR BRAKE SWITCH ONE OF THE TWO PLUGS HAVE MELTED ,I CALLED HARLEY DAVIDSON AFTER CHECKING ON LINE AND FIND A RECALL FOR SAME PROBLEM BUT DIF
... FERENT YEAR 2009-2011 ONLY AND THEY REFUSED TO ACCEPT MINE. *TRRead more
Fire
Incident date: Apr 23, 2013
TL* THE CONTACT OWNS A 2007 HARLEY DAVIDSON FLHT MOTORCYCLE. THE CONTACT STATED THAT WHILE MAKING A SLIGHT TURN AT APPROXIMATELY 80 MPH, THE VEHICLE WOBBLED FROM THE BACK OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MI
... LEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE. *TRRead more
Incident date: Jun 6, 2013
TRAVELING ON MAJOR HIGHWAY AND THE SPEED DROPS TO 15 MPH HARLEY DAVIDSON CALLS IT LIMP MODE , SECOND TIME IT HAS HAPPENED NOT FUN ON THE HIGHWAY. HARLEY DEALER SAYS THEY CANNOT FIND ANYTHING WRONG. *TR
Incident date: Jun 6, 2013
TRAVELING ON MAJOR HIGHWAY AND THE SPEED DROPS TO 15 MPH HARLEY DAVIDSON CALLS IT LIMP MODE , SECOND TIME IT HAS HAPPENED NOT FUN ON THE HIGHWAY. HARLEY DEALER SAYS THEY CANNOT FIND ANYTHING WRONG. *TR
Incident date: May 15, 2013
DURING THE THREE PREVIOUS TRIPS TO WORK ON MY BIKE I HAD THE SHIFTER COME LOOSE. APPARENTLY INSIDE THE TRANS ITSELF, BECAUSE ON THIS TRIP MY SHIFTER DROPPED TO THE FLOOR BOARD AND I HAD TO LIFT IT UP WITH MY TOE TO DOWNSHIFT. THEN LEAVING A STOPLIGHT AS I REACHED THIRD GEAR THE BIKE SUDDENLY MADE SEVERAL LOUD BANGS, I SHUT IT OFF ROLLED TO A STOP AS IT STILL BANGED AND POPPED AS IF I THREW A ROD O
... R HAD ROCKS IN MY TRANNY. WHILE AT A FULL STOP I SWITCHED THE BIKE TO NEUTRAL STARTED IT AND IT RAN FINE SHUT IT OFF AND TRIED TO ROLL THE BIKE IT CLUNKED LIKE THE NOISE A REAR END MAKES WHEN YOU BLOW SOME TEETH OFF IT. *TRRead more
Incident date: May 23, 2013
HAD SADDLEBAGS INSTALLED AS PER HARLEY DAVIDSON OEM PARTS THAT CAME WITH BIKE. INDICATOR SHOWED THAT THEY WERE "LOCKED" IN PLACE. LEFT SIDE SADDLEBAG CAME OFF IN HEAVY TRAFFIC ON I-15, SALT LAKE CITY. FOUR LANES OF HIGH SPEED HEAVY TRAFFIC. BAGS HAVE STEEL BRACKETS, PLASTIC CASE, LEATHER LID. THEY ARE MADE TO BE "DETACHABLE", BY TURNING A LOCK BRACKET AND SLIDING OFF. I WAS NOT AWARE OF IT
... FALLING OFF. ANOTHER VEHICLE MADE ME AWARE I HAD A PROBLEM. DANGEROUS GETTING OUT OF TRAFFIC AND ONTO AN EXIT TO EVALUATE ISSUE. MADE CIRCLE BACK TO LOCATION. SADDLEBAG WAS ENTIRELY DESTROYED. I AM SURE THAT MANY VEHICLES HIT DEBRIS. SOME DEBRIS WOULD HAVE BEEN DANGEROUS TO TIRES. ALL GEAR IN BAG WAS SCATTERED AND DESTROYED. UNABLE TO RETRIEVE ANYTHING, VERY DANGEROUS SITUATION. INVESTIGATED THIS ISSUE ON LINE. HARLEY DAVIDSON ONLY MADE 800 OF THESE TYPE VEHICLES IN 2012. MUCH TO MY SURPRISE, MANY OWNERS HAVE HAD THIS SAME PROBLEM. HARLEY DAVIDSON HAS ACCEPTED NO LIABILITY REGARDING THIS ISSUE. WONDER ID SOMEONE HAS TO DIE FIRST. *TRRead more
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 1997 HARLEY DAVIDSON FLHTCU MOTORCYCLE . THE CONTACT STATED THAT THE VEHICLE BEGAN TO WOBBLE AS THE FRAME FAILED WHILE DRIVING APPROXIMATELY 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRAME WAS FOUND TO BE FRACTURED. THE CONTACT WAS ADVISED THAT THE FRAME WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE FRAME HAD PREVIOUSLY BEEN REPLACED FOR A SIMILAR FAILU
... RE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 156,000.Read more
Incident date: May 31, 2013
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON XL1200V MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT MOVED OFF THE ROADWAY AND NOTICED THAT THE TAG HOLDER FAILED AND CAUSED DAMAGE TO THE RIM, SPOKES, TIRE AND THE VALVE STEM. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS N
... OT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,600.Read more
Incident date: Sep 4, 2009
THE FUEL GAUGE IS DEFECTIVE AND HAS NEVER WORKED CORRECTLY. IT WILL SOMETIMES DISPLAY A 1/2 TANK AND THEN GO DOWN TO COMPLETE EMPTY AFTER TRAVELING 10-15 MILES FROM A COMPLETE FILL UP. *TR