Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 4,224 complaints for HARLEY-DAVIDSON
HARLEY-DAVIDSON
XG750
(2015) - FUEL/PROPULSION SYSTEM
Apr 7, 2015
Incident date: Mar 30, 2015
AT THE DEALER, I TEST TRIED THE X500. AT THE FIRST STOP SIGN, I ACCELERATED AND THE MOTORCYCLE STALLED. WHEN I DECELERATED, THE GAS IN THE GAS TANK MOVED AND THE BIKE RAN AGAIN. I WENT BACK TO THE DEALER IMMEDIATELY AND REPORTED THE PROBLEM, EXPLAINING WHAT HAD JUST HAPPENED. THEY TOLD ME THAT IT MUST HAVE BEEN THE GOVERNOR. I ASKED FOR THE X750, EVERYTHING WENT PERFECT AND I BOUGHT IT. THE FIRST... Read more
HARLEY-DAVIDSON
FLHTK
(2010) - SERVICE BRAKES
Apr 2, 2015
Incident date: Apr 1, 2015
COULD NOT STOP THE BIKE. THE FRONT BRAKE LEVER WAS FROZEN, TOOK BOTH HANDS TO BRING THE LEVER IN FAR ENOUGH TO ACTIVATE THE FRONT BRAKE CALIPERS. THEN THE BRAKES WERE SO TOUCHY THAT THE LIGHTEST PRESSURE APPLIED THE BRAKES FULL ON. AFTER PULLING THE LEVER IN MULTIPLE TIMES IT SOFTENED UP TO THE POINT OF BEING ABLE TO RIDE IT HOME. AS SOON AS I TURNED INTO MY DRIVEWAY THE BRAKE LEVER WAS AGAIN FROZ... Read more
HARLEY-DAVIDSON
FXD
(2006) - EXTERIOR LIGHTING
Apr 2, 2015
Incident date: Sep 22, 2014
BATTERY LITE CAME ON, BARELY MADE IT HOME... BOLTS IN ROTOR CAME LOSE, (ONLY 06 WAS BOLTED), RUINED THE STATER AND IN THE WORDS OF MY MECHANIC "FRIED THE VOLTAGE REGULATOR" $1,000+ REPAIR. IF YOU GOOGLE 06 DYNA BATTERY LIGHT, WELL IF YOU WERE IN A CASINO YOU WOULD BE KNEE DEEP IN TOKENS...ALL REPLIES UNDER 20,000 MILES. *TR
Fire
HARLEY-DAVIDSON
FXD
(2006) - ELECTRICAL SYSTEM
Apr 2, 2015
Incident date: Sep 22, 2014
BATTERY LITE CAME ON, BARELY MADE IT HOME... BOLTS IN ROTOR CAME LOSE, (ONLY 06 WAS BOLTED), RUINED THE STATER AND IN THE WORDS OF MY MECHANIC "FRIED THE VOLTAGE REGULATOR" $1,000+ REPAIR. IF YOU GOOGLE 06 DYNA BATTERY LIGHT, WELL IF YOU WERE IN A CASINO YOU WOULD BE KNEE DEEP IN TOKENS...ALL REPLIES UNDER 20,000 MILES. *TR
Fire
HARLEY-DAVIDSON
FLTRU
(2013) - WHEELS
Mar 30, 2015
Incident date: Aug 8, 2014
WHILE RIDING THE REAR WHEEL SUFFERED A FAILURE OF THE INNER SEAL THAT SEALS THE SPOKES AND CAUSED A COMPLETE FLAT ENTERING INTO A CORNER CAUSING ME TO LOSE CONTROL/SLIDING INTO. A. PARKING LOT. INSTICTIVLY I PUT MY LEG DOWN TO TRY TO CATCH MYSELF. CALLED FOR A TOW TRUCK TO COME PICK IT UP AND DELIVER TO DEALER. DEALER CHECKED IT AND REPORTED BACK NOTHING WRONG JUST HAD A SEAL GO OUT R&R BY HD DEA... Read more
1 injured
HARLEY-DAVIDSON
FLHTK
(2012) - SERVICE BRAKES
Mar 26, 2015
Incident date: Feb 6, 2012
WHEN SLOWING DOWN RAPIDLY, THE FRONT END WOBBLES FIERCELY, YOU HAVE TO BE HOLDING ON VERY TIGHTLY AND MAKE IT STOP FASTER FOR IT TO BE CORRECTED, I HAVE HAD THE BIKE IN THE SHOP SEVERAL TIMES AND NO RESOLUTION. IT IS DANGEROUS. *TR
HARLEY-DAVIDSON
FLHX
(2008) - ENGINE
Mar 26, 2015
Incident date: Mar 26, 2015
I HAVE ACTUALLY 2 COMPLAINTS REGARDING THE ENGINE I BOUGHT A 103 KIT IN MY HARLEY FROM THE FACTORY ... IN THE PAST YEAR I'VE NOTICED SOME ISSUES WITH STARTING ON TAKING IT INTO A MECHANIC I WAS TOLD THE ISSUE WAS INHERENT WITH THE 103 ENGINE THAT WAS LATER ADDRESSED WHICH THEY ADDED COMPRESSION RELEASE TO THE HEADS ... I AM OUT OF WARRANTY SO I WENT AHEAD WITH THIS FROM MY MECHANIC ... HOWEVER IN ... Read more
HARLEY-DAVIDSON
FLHTK
(2012) - SUSPENSION
Mar 26, 2015
Incident date: Feb 6, 2012
WHEN SLOWING DOWN RAPIDLY, THE FRONT END WOBBLES FIERCELY, YOU HAVE TO BE HOLDING ON VERY TIGHTLY AND MAKE IT STOP FASTER FOR IT TO BE CORRECTED, I HAVE HAD THE BIKE IN THE SHOP SEVERAL TIMES AND NO RESOLUTION. IT IS DANGEROUS. *TR
HARLEY-DAVIDSON
FLHTK
(2012) - STEERING
Mar 26, 2015
Incident date: Feb 6, 2012
WHEN SLOWING DOWN RAPIDLY, THE FRONT END WOBBLES FIERCELY, YOU HAVE TO BE HOLDING ON VERY TIGHTLY AND MAKE IT STOP FASTER FOR IT TO BE CORRECTED, I HAVE HAD THE BIKE IN THE SHOP SEVERAL TIMES AND NO RESOLUTION. IT IS DANGEROUS. *TR
HARLEY-DAVIDSON
FLHR
(2009) - SERVICE BRAKES
Mar 25, 2015
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2009 HARLEY DAVIDSON FLHR. THE CONTACT STATED THAT THE FRONT BRAKE FAILED TO ENGAGE WHILE ATTEMPTING TO COME TO A COMPLETE STOP. AS A RESULT, THE CONTACT DROVE THROUGH THE INTERSECTION. THE CONTACT INSPECTED THE MOTORCYCLE AND FOUND THAT THE ABS MODULE INTERLOCK BRAKE SYSTEM FAILED. THE CONTACT DISCONNECTED THE ABS FUSE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS ... Read more
HARLEY-DAVIDSON
FXDC
(2010) - FUEL/PROPULSION SYSTEM
Mar 24, 2015
Incident date: Mar 24, 2015
HARLEY-DAVIDSON FXDC 2010, RIDDEN IN URBAN AND HIGHWAY ON-ROAD ENVIRONMENT SUFFERS FROM A CHRONIC FUEL LEAK, ORIGINATING FROM A FAULTY VALVE UNDER THE FUEL TANK NEAR THE PRIMARY FUEL HOSE. ACCORDING TO STAFF AT ORIGINAL DEALERSHIP, ALL BIKES OF THIS TYPE SUFFER FROM A CHRONIC FUEL LEAKING PROBLEM THAT ORIGINATES FROM USE OF SUBSTANDARD VALVES CONTAINING INFERIOR RUBBERS ON THE FUEL TANKS. WAS ADVI... Read more
Fire
HARLEY-DAVIDSON
FXDC
(2010) - STRUCTURE:BODY
Mar 24, 2015
Incident date: Mar 24, 2015
HARLEY-DAVIDSON FXDC 2010, RIDDEN IN URBAN AND HIGHWAY ON-ROAD ENVIRONMENT SUFFERS FROM A CHRONIC FUEL LEAK, ORIGINATING FROM A FAULTY VALVE UNDER THE FUEL TANK NEAR THE PRIMARY FUEL HOSE. ACCORDING TO STAFF AT ORIGINAL DEALERSHIP, ALL BIKES OF THIS TYPE SUFFER FROM A CHRONIC FUEL LEAKING PROBLEM THAT ORIGINATES FROM USE OF SUBSTANDARD VALVES CONTAINING INFERIOR RUBBERS ON THE FUEL TANKS. WAS ADVI... Read more
Fire
HARLEY-DAVIDSON
FLSTC
(2013) - WHEELS
Mar 23, 2015
Incident date: Nov 15, 2014
SPOKES ON WHEEL LOOSEN ON A REGULAR BASIS. THIS MAY CAUSE THE SPOKES TO BREAK CAUSING THE RIM TO GO OUT OF ROUND AND POSSIBLY CAUSING THE WHEEL TO COLLAPSE. I BELIEVE THIS PROBLEM APPLIES TO ALL H-D BIG TWIN MODELS WITH THE 103CI AND LARGER ENGINES WITH THE STOCK WIRED WHEELS. *TR
HARLEY-DAVIDSON
FLHX
(2008) - POWER TRAIN
Mar 18, 2015
Incident date: Oct 29, 2014
THE COMPENSATOR IS AN ISSUE WITH HARLEY THAT NEEDS TO BE ADDRESSED ON 2007 AND 2008 TWIN CAM BIKES. *TR
HARLEY-DAVIDSON
FLHX
(2010) - SERVICE BRAKES
Mar 16, 2015
Incident date: Mar 13, 2015
I WENT TO GET ON MY BIKE AND THE FRONT BRAKES COULD NOT BE PUSHED. I DID SOME CHECKING AND FOUND THAT MY ABS UNIT WAS NOT LETTING ME APPLY THE FRONT BRAKES. *TR
HARLEY-DAVIDSON
XG750
(2015) - UNKNOWN OR OTHER
Mar 12, 2015
Incident date: Jan 1, 2015
WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS MU... Read more
HARLEY-DAVIDSON
DYNA
(2014) - WHEELS
Mar 2, 2015
Incident date: Sep 28, 2014
I WAS DOING 70 (MPH) EAST HWY 52 AND I HEARD A LOUD POP AND MY MOTORCYCLE (H-D) STARTED GOING OUT OF CONTROL. I THOUGHT IT WAS A REAR WHEEL BLOW-OUT, I WAS LUCKY TO KEEP IT UNDERCONTROL AND PULLED OVER TO THE SHOULDER NEXT TO THE #1 LANE. A FRIEND WAS RIDING BEHIND ME ON HIS H-D AND SAW THE WHOLE THING. AFTER WE STOPPED, WE LOOKED AT THE REAR WHEEL AND DID NOT SEE ANY THING VISIBLE. ALTHOUGH M... Read more
HARLEY-DAVIDSON
FLHTK
(2011) - POWER TRAIN
Feb 27, 2015
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON ULTRA GLIDE LIMITED (NA). THE CONTACT STATED THAT WHILE OPERATING THE MOTORCYCLE AT VARIOUS SPEEDS, THE COMPENSATOR SPROCKET ATTACHED TO THE CRANKSHAFT RATTLED AND VIBRATED. THE MOTORCYCLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A LOOSE BOLT FROM THE SPROCKET. THE COMPENSATOR SPROCKET WAS REPLACED BUT, APPROXIMATELY 10,000 M... Read more
HARLEY-DAVIDSON
FLHRC
(2008) - POWER TRAIN
Feb 26, 2015
Incident date: Aug 22, 2013
THE GEAR SHIFT AND HEAL-TOE SHIFT LEVERS FELL OFF THE MOTORCYCLE WHILE TRAVELING ON AN INTERSTATE HIGHWAY AT A SPEED OF ABOUT 75 MPH, LEAVING NO MECHANISM FOR CHANGING GEARS. I HAVE RECEIVED ANECDOTAL INFORMATION FROM MANY OTHER RIDERS OF HARLEY DAVIDSON MOTORCYCLES THAT THE LOSS OF THE HEAL-TOE SHIFT LEVERS IS A FREQUENT OCCURRENCE, AND THEY ARE FORCED TO REPLACE THE SHIFT LEVERS WITH ACCESSORIE... Read more
HARLEY-DAVIDSON
FLSTSE2
(2011) - SERVICE BRAKES
Feb 25, 2015
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON FLSTSE2 SOFTTAIL CVO. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE BIKE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO DRIVE THROUGH A RED LIGHT AT 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AIR IN THE HYDRAULIC LINE. AS A RESULT, THE AIR HAD TO BE BLED FROM THE LINE; HOWEVER, THE FAILURE RECURRED O... Read more
HARLEY-DAVIDSON
XL SPORTSTER
(2014) - UNKNOWN OR OTHER
Feb 24, 2015
Incident date: Feb 23, 2015
TL- THE CONTACT OWNS A SHARK ROW MOTORCYCLE HELMET, MANUFACTURED IN AUGUST 22, 2013 - JUNE,2013. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14E086000 ( EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD N... Read more
HARLEY-DAVIDSON
FLHTCU
(2008) - FUEL/PROPULSION SYSTEM
Feb 12, 2015
Incident date: Aug 6, 2014
2008 ULTRA CLASSIC ELECTRA GLIDE HARLEY DAVIDSON. GAS TANK LINING PEALED OFF INSIDE THE TANK RESULTING IN SHEDDING FUEL FILTERS, LINE, PUMP, INJECTORS. ALL PARTS INSIDE THE TANK HAND TO BE REPLACED. $1800 WORTH OF PARTS PLUS THE TANK HAD TO BE BLASTED AND RECOATED $600. POWER WOULD CUT OUT WHEN RIDING MOTOR WOULD QUIT. *TR
HARLEY-DAVIDSON
XL883
(2014) - STRUCTURE:BODY
Feb 11, 2015
Incident date: Oct 6, 2014
THE LEFT SIDE BATTERY COVER COMES DOWN AND IMPAIRS THE OPERATORS ABILITY TO SHIFT AND MANAGE THE MOTORCYCLE. THE LEFT SIDE COVER BREAKS FREE AT THE TOP AND HANGS DOWN ON THE LOWER HOOK BRACKET. THE BARREL CLIPS "ON THE COVER" AND SOCKET CLIPS "ON THE FRAME" DO NOT SECURE THE COVER CORRECTLY. ACCORDING TO DEALERSHIP TECHNICIANS, THE ISSUE HAPPENS FROM ENGINE HEAT, VIBRATION, AND INTERNAL MOTORCY... Read more
HARLEY-DAVIDSON
FLHTCU
(2008) - POWER TRAIN
Feb 6, 2015
Incident date: Feb 4, 2015
IN APRIL 2012 I WAS EXPERIENCING LOUD NOISES FROM THE PRIMARY SIDE OF MY 96 V TWIN ENGINE AND IT WOULD NOT START. UPON INSPECTION BY A CERTIFIED HARLEY TECH. IT WAS DISCOVERED THE ENTIRE CLUTCH ASSEMBLY AND COMPENSATOR SPROCKET WERE DAMAGED DUE TO THE DISINTEGRATION OF THE SPLINES AND GEARS. AS ADVISED BY HARLEY DAVIDSON, "THEIR SUPPLIER SHIPPED THESE PARTS WITHOUT HEAT TREATING THEM". I WAS NE... Read more
HARLEY-DAVIDSON
FLHTCUTG
(2014) - ENGINE
Jan 24, 2015
Incident date: Aug 9, 2014
AFTER PAYING OVER $400 TO GET THE PIPES REBUILT BY HARLEY TO TAKE CARE OF THE HEAT ON THE RIGHT SIDE OF THE MOTOR I LEFT FOR TEXAS FROM OHIO (I'M 72 YEARS OLD).. THE MOTOR ON THE RIGHT SIDE WAS SO HOT I HAD TO BUY A SCARF TO WET AND PUT ON THE INSIDE OF MY PANTS ON THE RIGHT SIDE TO KEEP MY LEG FROM BURNING... HAS HARLEY DONE ANYTHING ABOUT THAT PROBLEM.. AND WHY SHOULD I HAVE TO PAY TO FIX THERE... Read more
HARLEY-DAVIDSON
XG750
(2015) - VEHICLE SPEED CONTROL
Jan 15, 2015
Incident date: Jan 14, 2015
WHILE RIDING ON THE FREEWAY I TRIED TO ACCELERATE, I WAS LOWER ON GAS (APPROXIMATELY, 1 - 1.25 GALLON LEFT). THE BIKE ONLY HAS A 3.5 GALLON TANK, AS I ATTEMPTED TO ACCELERATE WHILE PASSING A VEHICLE IN TRAFFIC, THE BIKE LAGGED, NO RESPONSE FOR A QUARTER TO HALF SECOND, AND THEN SUDDENLY IT LEAPED FORWARD AND THEN LAGGED AGAIN. IT CONTINUED TO DO THIS FOR A SECOND OR TWO UNTIL I RELEASED THE THROTT... Read more
HARLEY-DAVIDSON
VRSCDX
(2012) - FUEL/PROPULSION SYSTEM
Jan 12, 2015
Incident date: Jun 20, 2014
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON VRSCDX (NIGHT ROD). THE CONTACT STATED THE FUEL GAUGE WAS NON FUNCTIONAL AND FAILED TO READ THE AMOUNT OF FUEL WITHIN THE TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
HARLEY-DAVIDSON
FLHX
(2008) - POWER TRAIN
Jan 12, 2015
Incident date: Jul 2, 2014
WHAT WE HAVE DISCOVERED IS THE COMPENSATOR SPROCKET HAS EITHER WORKED LOOSE OR IS CRACKED, THIS IS WITHIN THE SHAFT ASSEMBLY WHERE THE CLUTCH ASSEMBLY AND PRIMARY FINAL DRIVE IS LOCATED, HARLEY KNOWS THEY HAVE A PROBLEM WITH THIS, AND IT COULD RESULT IN THE DRIVE TRAIN LOCKING UP IF THE ASSEMBLY LOCKS UP OR SOMETHING COMES LOOSE AND CAUSES SUCH AN EVENT IT COULD LOCK UP THE REAR WHEEL AND CAUSE A ... Read more
HARLEY-DAVIDSON
FLHR
(2011) - SUSPENSION:REAR
Jan 8, 2015
Incident date: May 26, 2014
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON FLHR ROAD KING. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STARTED TO SHAKE AND WOBBLE. THE ABS WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
HARLEY-DAVIDSON
XG750
(2015) - ELECTRICAL SYSTEM
Jan 7, 2015
Incident date: Sep 4, 2014
TL-THE CONTACT OWNS A 2015 HARLEY DAVIDSON XG750. THE CONTACT STATED THAT WHILE ACCELERATING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONNECTOR NE... Read more
HARLEY-DAVIDSON
XG750
(2015) - FUEL SYSTEM, DIESEL
Jan 7, 2015
Incident date: Sep 4, 2014
TL-THE CONTACT OWNS A 2015 HARLEY DAVIDSON XG750. THE CONTACT STATED THAT WHILE ACCELERATING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONNECTOR NE... Read more
HARLEY-DAVIDSON
SUPER GLIDE
(2004) - ENGINE
Jan 6, 2015
Incident date: Jan 6, 2014
TL* THE CONTACT OWNS A 2004 HARLEY DAVIDSON SUPER GLIDE. THE CONTACT STATED THAT THE CAM CHAIN TENSIONER FRACTURED AND BLOCKED THE OIL FILTER, WHICH CAUSED THE MOTORCYCLE TO STALL. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
HARLEY-DAVIDSON
ULTRA CLASSIC
(2001) - ENGINE
Dec 31, 2014
Incident date: Aug 18, 2004
TL* THE CONTACT OWNS A 2001 HARLEY DAVIDSON ULTRA CLASSIC. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TUNED UP AND THE OIL WAS CHANGED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE THE COMPUTER WAS RESET, BUT THE FAILURE RECURRED. THE MANUFACTURER W... Read more
HARLEY-DAVIDSON
XG750
(2015) - ENGINE
Dec 16, 2014
Incident date: Sep 9, 2014
WHEN FUEL IS LOW (USUALLY BELOW 1 GALLON), THE MOTORCYCLE BEHAVES DANGEROUSLY WHEN ACCELERATING FROM A STOP. VEHICLE WILL BEGIN TO MOVE FORWARD, SUDDENLY LOSE POWER CAUSING IT TO SLOW DOWN, AND SUDDENLY REGAIN POWER CAUSING IT TO ACCELERATE UNEXPECTEDLY. MOST LIKELY CAUSE IS FUEL PUMP STARVATION. FUEL PUMP IS LOCATED AT FRONT OF THE TANK, AS VEHICLE MOVES FORWARD THE REMAINING GAS IS PUSHED TO ... Read more
HARLEY-DAVIDSON
XG750
(2015) - FUEL/PROPULSION SYSTEM
Dec 16, 2014
Incident date: Sep 9, 2014
WHEN FUEL IS LOW (USUALLY BELOW 1 GALLON), THE MOTORCYCLE BEHAVES DANGEROUSLY WHEN ACCELERATING FROM A STOP. VEHICLE WILL BEGIN TO MOVE FORWARD, SUDDENLY LOSE POWER CAUSING IT TO SLOW DOWN, AND SUDDENLY REGAIN POWER CAUSING IT TO ACCELERATE UNEXPECTEDLY. MOST LIKELY CAUSE IS FUEL PUMP STARVATION. FUEL PUMP IS LOCATED AT FRONT OF THE TANK, AS VEHICLE MOVES FORWARD THE REMAINING GAS IS PUSHED TO ... Read more
HARLEY-DAVIDSON
XG500
(2015) - VEHICLE SPEED CONTROL
Dec 11, 2014
Incident date: Oct 18, 2014
VEHICLE LURCHES FORWARD UNCONTROLLABLY. THROTTLE RESPONSE IS EXTREMELY ERRATIC. THIS CAUSED INEXPERIENCED RIDER TO LOSE CONTROL AT A LOW SPEED AND WAS THROWN FROM VEHICLE AS IT WENT OUT OF CONTROL ONTO THE SIDEWALK. FUEL TANK WAS NEARLY FULL. CONTINUED RIDING EXHIBITED EXTREMELY ERRATIC THROTTLE CONTROL. VEHICLE IS VERY UNPREDICTABLE. *TR
Crash
1 injured
HARLEY-DAVIDSON
XG500
(2015) - FUEL/PROPULSION SYSTEM
Dec 11, 2014
Incident date: Oct 18, 2014
VEHICLE LURCHES FORWARD UNCONTROLLABLY. THROTTLE RESPONSE IS EXTREMELY ERRATIC. THIS CAUSED INEXPERIENCED RIDER TO LOSE CONTROL AT A LOW SPEED AND WAS THROWN FROM VEHICLE AS IT WENT OUT OF CONTROL ONTO THE SIDEWALK. FUEL TANK WAS NEARLY FULL. CONTINUED RIDING EXHIBITED EXTREMELY ERRATIC THROTTLE CONTROL. VEHICLE IS VERY UNPREDICTABLE. *TR
Crash
1 injured
HARLEY-DAVIDSON
FLSTC
(2014) - ENGINE AND ENGINE COOLING
Dec 3, 2014
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2014 HARLEY DAVIDSON FLSTC. THE CONTACT STATED THAT THE MOTOR WOULD BECOME EXTREMELY HOT. THE DEALER DIAGNOSED THAT THE OIL TANK WAS TOO CLOSE TO THE SEAT AND AS A RESULT, AN AIR COOL FILTER AND SHIELD GUARD NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. ## VIN PASSED ## HARLEY DAV... Read more
HARLEY-DAVIDSON
FLSTC
(2011) - WHEELS
Dec 2, 2014
Incident date: Dec 21, 2012
THE REAR WHEEL SPOKE CAME LOOSE IT HAS HAPPENED 3 TIMES SINCE I GOT THE BIKE. THE BIKE WAS VERY HARD TO CONTROL. I HAVE HAD THE BIKE SERVICED AND HAVE HAD TO HAVE THE SPOKES TIGHTENED BEFORE. I CHECK THEM EVER TIME I WASH (ONCE A WEEK)THE BIKE. I'M NOT SURE WHY THERE IS NOT RECALL ON THIS PROBLEM. I HAVE TO REPLACE THE RIM NOW WITH A MAG.. IT IS JUST NOT SAFE TO RIDE.. *JS
HARLEY-DAVIDSON
XG500
(2015) - FUEL/PROPULSION SYSTEM
Dec 1, 2014
Incident date: Nov 17, 2014
I WAS DRIVING ABOUT 10 TO 15 MPH UP A HILL WITH A GOOD AMOUNT OF GAS REMAINING IN THE TANK AS THE BIKE SUDDENLY LOST POWER. AFTER ABOUT A SECOND OR TWO, IT REGAINED POWER, ALMOST LIKE IT HAD LOST THE FUEL SOURCE AND THEN FOUND IT AGAIN. THIS MADE FOR THE BIKE TO LAUNCH FORWARD AND ALMOST CAUSE ME TO BE TOSSED FROM THE BIKE. THIS HAS HAPPENED A FEW TIMES IN THE PAST FEW MONTHS, WHENEVER THE FUEL LE... Read more
HARLEY-DAVIDSON
XG750
(2015) - FUEL/PROPULSION SYSTEM
Nov 25, 2014
Incident date: Nov 1, 2014
AT LOW FUEL (APPROX .9 GALLONS LEFT IN TANK), WHILE ACCELERATING FROM A STOP, MOTORCYCLE WILL LOSE FUEL PRESSURE, UNEXPECTEDLY THROWING THE RIDER FORWARD. A SECOND LATER, THE FUEL DELIVERY RESUMES, THROWING THE RIDER BACKWARDS. FILLING THE TANK WITH FUEL FIXES THE PROBLEM UNTIL A LOW FUEL CONDITION IS ONCE AGAIN REACHED. THIS HAPPENED TO ME SEVERAL TIMES. MOST RECENTLY WHEN THIS OCCURRED, I STOPPE... Read more
HARLEY-DAVIDSON
FLHX
(2010) - SERVICE BRAKES
Nov 24, 2014
Incident date: Nov 15, 2014
WHILE RIDING MY MOTORCYCLE I ATTEMPTED TO USE MY BRAKES. I WAS FRIGHTENED TO REALIZE I HAD ABSOLUTELY NO REAR BRAKES, THE BRAKE PEDAL WAS HARD AS A ROCK WITH NO ASSIST AT ALL. I TOOK IT TO THE HARLEY DEALER AND WAS TOLD MY ABS MODULE WAS BAD. WHAT MADE IT EVEN WORSE IS THAT I KNOW THE ABS SYSTEM IS SUPPOSED TO BE DESIGNED IN A WAY THAT DURING AN ABS FAILURE YOU ARE STILL LEFT WITH REGULAR NON AB... Read more
HARLEY-DAVIDSON
XG750
(2015) - FUEL/PROPULSION SYSTEM
Nov 23, 2014
Incident date: Nov 1, 2014
FUEL TANK CAPACITY IS 3.5 GALLONS. AT APPROXIMATELY .9 GALLONS LEFT IN THE TANK, THE FUEL WILL CUT OUT WHEN ACCELERATING FROM A STOP, THROWING THE RIDER FORWARD. AFTER APPROXIMATELY 2 SECONDS, THE FUEL SYSTEM RECOVERS, THROWING THE RIDER BACKWARDS. THE FUEL IN THE TANK IS BEING FORCED TO THE REAR OF THE TANK WHEN ACCELERATING FROM A STOP, CAUSING THE STALL CONDITION. *TR
HARLEY-DAVIDSON
XG750
(2015) - FUEL/PROPULSION SYSTEM
Nov 18, 2014
Incident date: Nov 13, 2014
WHEN LAUNCHING FROM A COMPLETE STOP THE BIKE FAILED TO ACCELERATE.THIS HAPPENED ON MORE THEN ONE OCCASION THAT DAY AND THEN THE LOW FUEL LIGHT WENT ON. I THOUGHT OKAY I AM OUT OF GAS AND THAT'S WHAT CAUSED THE MOTORCYCLE TO LURCH AND THEN LAUNCH THIS IS A VERY UNSAFE PRACTICE WHEN I TOOK IT TO THE GAS STATION TO FILL UP WHAT I THOUGHT WAS AN EMPTY TANK I NOTICED THE TANK WAS HALF FILLED WITH GAS. ... Read more
HARLEY-DAVIDSON
XG750
(2015) - FUEL/PROPULSION SYSTEM
Nov 18, 2014
Incident date: Aug 2, 2014
WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS MU... Read more
HARLEY-DAVIDSON
XG750
(2015) - FUEL/PROPULSION SYSTEM
Nov 18, 2014
Incident date: Oct 1, 2014
STARTING WITH A FULL TANK OF GAS I DROVE FOR APPROXIMATELY 100 MILES AND THE BIKE BEGAN TO SURGE AND BUCK. PROBLEM GETTING WORSE THE MORE I DROVE. AFTER 20 MILES THE LOW FUEL LIGHT CAME ON . I FILLED TANK WITH FUEL AND THE PROBLEM WENT AWAY UNTIL I AGAIN DROVE APPROXIMATELY 100 MILES. BUCKING SURGING BEGAN AGAIN AND GOT CONTINUALLY WORSE UNTIL THE LOW FUEL LIGHT CAME ON 20 MILES LATER. FILLED... Read more
HARLEY-DAVIDSON
FLHX
(2010) - ELECTRICAL SYSTEM
Nov 13, 2014
Incident date: Oct 1, 2011
THERE IS A RECURRING PROBLEM WITH THE COMPENSATOR SPROCKET ON STARTERS IN THE BIG TWIN CLASS THAT HAS BEEN GOING ON FOR QUITE SOME TIME & HAS NOT BEEN ADDRESSED ADEQUATELY FROM HD. THE STARTER DOES NOT ENGAGE FULLY FAIRLY OFTEN WHEN THE BIKE IS STARTED. MY DEALER AS WELL AS OTHER DEALERS I HAVE SPOKEN TO ARE AWARE OF THIS, ALSO MANY RIDERS I HAVE SPOKEN WITH HAVE HAD THE SAME ISSUE. IS ANYTHING ... Read more
HARLEY-DAVIDSON
XL883
(2014) - VISIBILITY/WIPER
Nov 13, 2014
Incident date: Sep 22, 2014
MIRRORS WILL NOT ALLOW VISION TO THE REAR WITHOUT LEANING YOUR BODY OUT OF THE WAY FIRST ON EITHER SIDE YOU SEE ONLY A SMALL PART OF ROAD IF YOU DO NOT LEAN FIRST BEING AVERAGE 5 FOOT 8 INCH TALL AND NO MATTER HOW MIRRORS ARE ADJUSTED I MOSTLY SEE MYSELF, HAVE BEEN RIDING HD AND OTHER MOTORCYCLES FOR OVER 50 YEARS I DO THINK HD HAS MADE A DESIGN AND SAFETY ERROR ON THESE XL883L MOTORCYCLE... Read more
HARLEY-DAVIDSON
FLHRSE4
(2008) - FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
Nov 13, 2014
Incident date: Nov 2, 2014
TL* THE CONTACT OWNS A 2008 H-D FLHRSE4. THE CONTACT STATED THAT WHILE PARKED, THERE WAS FUEL LEAKING FROM THE FUEL TANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THAT THE FUEL TANK O-RING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
HARLEY-DAVIDSON
FXDF
(2009) - SUSPENSION:FRONT:WHEEL BEARING
Nov 13, 2014
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2010 (NA) HARLEY DAVIDSON FXDF MOTORCYCLE. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE MOTORCYCLE AND IT VEERED TO THE RIGHT. THE CONTACT ALSO STATED THAT THE MOTORCYCLE WOBBLED. ON ANOTHER OCCASION, WHILE DRIVING 5 MPH, THE REAR WHEEL FAILED TO TURN AND SEIZED. THE MOTORCYCLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE REAR... Read more