Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 4,189 complaints for HARLEY-DAVIDSON
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
May 27, 2015
Incident date: Apr 25, 2015
I EXPERIENCED A LAG AND LEAP ISSUE. I WAS RIDING MY BIKE WITH ABOUT 83 MILES ON THE TANK OF GAS AND OUT OF NOWHERE IT WOULD PRETEND TO STALL AND THEN TAKE OFF. WOULD CONTINUALLY DO THIS IN THE LOWER GEARS. ADDED A NEW TANK OF GAS AND IT WENT AWAY. GOT TO THE SAME MILEAGE AND HAPPENED ALL OVER AGAIN. HARLEY REPLACED MY FUEL PUMP BUT IT WAS VERY SCARY AND I AM WORRIED IT MAY HAPPEN AGAIN.
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 27, 2015
Incident date: Apr 25, 2015
I EXPERIENCED A LAG AND LEAP ISSUE. I WAS RIDING MY BIKE WITH ABOUT 83 MILES ON THE TANK OF GAS AND OUT OF NOWHERE IT WOULD PRETEND TO STALL AND THEN TAKE OFF. WOULD CONTINUALLY DO THIS IN THE LOWER GEARS. ADDED A NEW TANK OF GAS AND IT WENT AWAY. GOT TO THE SAME MILEAGE AND HAPPENED ALL OVER AGAIN. HARLEY REPLACED MY FUEL PUMP BUT IT WAS VERY SCARY AND I AM WORRIED IT MAY HAPPEN AGAIN.
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 27, 2015
Incident date: May 6, 2015
IF THE VEHICLE'S FUEL TANK LEVEL IS APPROX. HALF OR LOWER, THE VEHICLE MAY ABRUPTLY STALL AND SURGE FORWARD. THE LOWER THE FUEL LEVEL IS, THE MORE OFTEN AND ABRUPTLY THE STALL AND SURGE IS, AND CAN HAPPEN DURING NORMAL DRIVING CONDITIONS, ESPECIALLY UP AN INCLINE. THIS HAPPENS BEFORE THE LOW FUEL INDICATOR ILLUMINATES. THIS BEHAVIOUR CAN EASILY CAUSE AN ACCIDENT OR FATALITY.
HARLEY-DAVIDSON
FLHTCUI
(2000) — STRUCTURE:BODY
May 27, 2015
Incident date: May 21, 2015
TL* THE CONTACT OWNS A 2000 HARLEY DAVIDSON FLHTCUI. WHILE DRIVING 80 MPH ON THE HIGHWAY, THE BIKE STARTED WOBBLING AND SHAKING. THE CONTACT PULLED OVER THINKING THERE WAS A FLAT TIRE, BUT DID NOT NOTICE ANY DAMAGES. ONCE THE CONTACT ARRIVED HOME, THE BIKE BELT DRIVE WAS DAMAGED AND THE SWING ARM WAS FRACTURED. THE BIKE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE V... Read more
HARLEY-DAVIDSON
XG750
(2015) — VEHICLE SPEED CONTROL
May 26, 2015
Incident date: May 24, 2015
THIS VEHICLE WILL HESITATE WHEN ACCELERATING FROM A FULL STOP AND THEN FEEL AS IF IT IS ABOUT TO STALL THEN SURGE. THE PATTERN MAY REPEAT SEVERAL TIMES OVER SEVERAL SECONDS BEFORE THERE IS CONSISTENT FULL POWER. IT HAPPENES WHEN THERE IS ABOUT 85-90 MILES DRIVEN ON A FULL TANK. I WAS ALMOST REAR-ENDED SEVERAL TIMES RECENTLY SINCE THE DRIVER BEHIND ME REASONABLY EXPECTED THAT I WOULD BE ABLE TO MAI... Read more
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
May 26, 2015
Incident date: May 24, 2015
THIS VEHICLE WILL HESITATE WHEN ACCELERATING FROM A FULL STOP AND THEN FEEL AS IF IT IS ABOUT TO STALL THEN SURGE. THE PATTERN MAY REPEAT SEVERAL TIMES OVER SEVERAL SECONDS BEFORE THERE IS CONSISTENT FULL POWER. IT HAPPENES WHEN THERE IS ABOUT 85-90 MILES DRIVEN ON A FULL TANK. I WAS ALMOST REAR-ENDED SEVERAL TIMES RECENTLY SINCE THE DRIVER BEHIND ME REASONABLY EXPECTED THAT I WOULD BE ABLE TO MAI... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 26, 2015
Incident date: May 24, 2015
THIS VEHICLE WILL HESITATE WHEN ACCELERATING FROM A FULL STOP AND THEN FEEL AS IF IT IS ABOUT TO STALL THEN SURGE. THE PATTERN MAY REPEAT SEVERAL TIMES OVER SEVERAL SECONDS BEFORE THERE IS CONSISTENT FULL POWER. IT HAPPENES WHEN THERE IS ABOUT 85-90 MILES DRIVEN ON A FULL TANK. I WAS ALMOST REAR-ENDED SEVERAL TIMES RECENTLY SINCE THE DRIVER BEHIND ME REASONABLY EXPECTED THAT I WOULD BE ABLE TO MAI... Read more
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
May 26, 2015
Incident date: Apr 13, 2015
ON MY VERY FIRST TANK OF GAS THE BIKE DIED AT AROUND 120 MILES ON THE TRIP ODOMETER WHILE ACCELERATING AWAY FROM A STOP LIGHT. IT WAS A DIE AND LURCH THAT I HAVE RECENTLY READ OTHERS HAVE EXPERIENCED. I WAS CHANGING GEARS FROM 1ST TO 2ND AND THE BIKE DID A WHEELIE JUST HIGH ENOUGH FOR MY CHILD TO SLIDE OFF THE SEAT AND ONTO THE REAR FENDER. I CHECKED THE GAS AND THERE WAS PLENTY TO SLOSH AROUND A... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 26, 2015
Incident date: Apr 13, 2015
ON MY VERY FIRST TANK OF GAS THE BIKE DIED AT AROUND 120 MILES ON THE TRIP ODOMETER WHILE ACCELERATING AWAY FROM A STOP LIGHT. IT WAS A DIE AND LURCH THAT I HAVE RECENTLY READ OTHERS HAVE EXPERIENCED. I WAS CHANGING GEARS FROM 1ST TO 2ND AND THE BIKE DID A WHEELIE JUST HIGH ENOUGH FOR MY CHILD TO SLIDE OFF THE SEAT AND ONTO THE REAR FENDER. I CHECKED THE GAS AND THERE WAS PLENTY TO SLOSH AROUND A... Read more
HARLEY-DAVIDSON
1200
(2002) — SUSPENSION
May 25, 2015
Incident date: May 24, 2015
THE PERSON DRIVING THIS VEHICLE IS NOT THE OWNER OF THIS MOTORCYCLE AND IS DRIVING THIS MOTORCYCLE ON A SUSPENDED LICENSE. THE SUSPENDED LICENSE IS FOR EXCESSIVE DUIS AND HAS BEEN USING THIS VEHICLE (A FRIEND OF THEIRS) TO GO OUT AND PARTY.
HARLEY-DAVIDSON
XG750
(2015) — UNKNOWN OR OTHER
May 25, 2015
Incident date: May 24, 2015
I PURCHASED THIS VEHICLE LESS THAN A WEEK AGO, IT ALSO HAS LESS THAN 100 MILES. THE VEHICLE RAN FINE WITH NO PROBLEMS UNTIL IT REACHED AROUND 75-80 MILES. AT THIS POINT THE VEHICLE WOULD ACCELERATE THEN DECELERATE AND STALL OUT AFTER STARTING FROM A COMPLETE STOP. THIS WOULD HAPPEN IN FORWARD MOTION AND ALSO ON TURNS. THE PROBLEM OCCURRED ABOUT 20(TWENTY) TIMES LEAVING ME (VEHICLE STALLED OUT) IN ... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 25, 2015
Incident date: May 24, 2015
I PURCHASED THIS VEHICLE LESS THAN A WEEK AGO, IT ALSO HAS LESS THAN 100 MILES. THE VEHICLE RAN FINE WITH NO PROBLEMS UNTIL IT REACHED AROUND 75-80 MILES. AT THIS POINT THE VEHICLE WOULD ACCELERATE THEN DECELERATE AND STALL OUT AFTER STARTING FROM A COMPLETE STOP. THIS WOULD HAPPEN IN FORWARD MOTION AND ALSO ON TURNS. THE PROBLEM OCCURRED ABOUT 20(TWENTY) TIMES LEAVING ME (VEHICLE STALLED OUT) IN ... Read more
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
May 25, 2015
Incident date: May 24, 2015
I PURCHASED THIS VEHICLE LESS THAN A WEEK AGO, IT ALSO HAS LESS THAN 100 MILES. THE VEHICLE RAN FINE WITH NO PROBLEMS UNTIL IT REACHED AROUND 75-80 MILES. AT THIS POINT THE VEHICLE WOULD ACCELERATE THEN DECELERATE AND STALL OUT AFTER STARTING FROM A COMPLETE STOP. THIS WOULD HAPPEN IN FORWARD MOTION AND ALSO ON TURNS. THE PROBLEM OCCURRED ABOUT 20(TWENTY) TIMES LEAVING ME (VEHICLE STALLED OUT) IN ... Read more
HARLEY-DAVIDSON
XG750
(2015) — UNKNOWN OR OTHER
May 24, 2015
Incident date: Apr 15, 2015
WHEN ACCELERATING AWAY FROM A TRAFFIC LIGHT, THE BIKE HESITATED, THEN DUMPED ALL ITS POWER INTO THE ACTION, RESULTING IN A "LAG-LEAP" EFFECT. IT'S DONE IT 2-3 TIMES SINCE THE INITIAL INSTANCE.
HARLEY-DAVIDSON
XG750
(2015) — VEHICLE SPEED CONTROL
May 24, 2015
Incident date: Apr 15, 2015
WHEN ACCELERATING AWAY FROM A TRAFFIC LIGHT, THE BIKE HESITATED, THEN DUMPED ALL ITS POWER INTO THE ACTION, RESULTING IN A "LAG-LEAP" EFFECT. IT'S DONE IT 2-3 TIMES SINCE THE INITIAL INSTANCE.
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 24, 2015
Incident date: Apr 15, 2015
WHEN ACCELERATING AWAY FROM A TRAFFIC LIGHT, THE BIKE HESITATED, THEN DUMPED ALL ITS POWER INTO THE ACTION, RESULTING IN A "LAG-LEAP" EFFECT. IT'S DONE IT 2-3 TIMES SINCE THE INITIAL INSTANCE.
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
May 23, 2015
Incident date: Mar 17, 2015
WHILE ACCELERATING FROM A STOPLIGHT, THE MOTORCYCLE ENGINE LAGGED, SURGED, AND THEN STALLED COMPLETELY. THE MOTORCYCLE WOULD NOT RESTART WHILE STRAIGHT AND LEVEL. I WAS ABLE TO COAST THROUGH A RIGHT TURN TO DOWN A SMALL DECLINE WHERE I WAS ABLE TO START THE ENGINE AND CAREFULLY PROCEED TO A NEARBY GAS STATION (<1/4 MI.). THE TRIP INDICATOR SHOWED ~144MI. THE FUEL TANK TOOK 2.87GAL TO FILL. THE STA... Read more
HARLEY-DAVIDSON
XL SPORTSTER
(2014) — ENGINE
May 22, 2015
Incident date: May 17, 2015
TL* THE CONTACT OWNS A 2014 HARLEY DAVIDSON FLHTK (NA) MOTORCYCLE. THE CONTACT STATED THAT THE SPARK PLUG WIRE MADE CONTACT WITH THE BOTTOM OF THE FUEL TANK, WHICH DAMAGED THE INSULATION COVERING OF THE WIRE. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHO REPLACED THE SPARK PLUG WIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,800.
HARLEY-DAVIDSON
FLHTCU
(2009) — ELECTRICAL SYSTEM
May 21, 2015
Incident date: Jul 13, 2014
RIDING ALONG AND THE THROTTLE GOES INTO IDLE MODE AND WILL NOT SPEED UP. MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER AND WAIT FOR A FEW MINUTES. IT FIRED UP OK AND MANAGE TO GO ANOTHER 20 OR SO MILES AND IT HAPPENED AGAIN. WAITED AT THE SIDE OF THE INTERSTATE FOR A WHILE STILL WOULD NOT WORK AND FIRED UP AND LIMPED ALONG TO AN EXIT. THE SHOP REPLACED GRIP SENSOR. WORKED ... Read more
HARLEY-DAVIDSON
FLHTCU
(2009) — VEHICLE SPEED CONTROL
May 21, 2015
Incident date: Jul 13, 2014
RIDING ALONG AND THE THROTTLE GOES INTO IDLE MODE AND WILL NOT SPEED UP. MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER AND WAIT FOR A FEW MINUTES. IT FIRED UP OK AND MANAGE TO GO ANOTHER 20 OR SO MILES AND IT HAPPENED AGAIN. WAITED AT THE SIDE OF THE INTERSTATE FOR A WHILE STILL WOULD NOT WORK AND FIRED UP AND LIMPED ALONG TO AN EXIT. THE SHOP REPLACED GRIP SENSOR. WORKED ... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 19, 2015
Incident date: May 16, 2015
WHILE PULLING OUT OF A PARKING SPOT MY BIKE STALLED AND SUDDENLY SURGED FORWARD,I LOST MY BALANCE AND DROPPED IT IN THE LOT. I ASKED MY DEALER ABOUT PEOPLE COMPLAINING ABOUT THIS PROBLEM AND THEY HABVEN'T HEARD OF IT BUT I LOOKED IT UP AND APPARENTLY ALOT OF PEOPLE HAVE THE SAME PROBLEM.I AM JUST GLAD IT WASN'T IN TRAFFIC AND I HAVE CRASH BARS. MY LOW FUEL LIGHT WAS NOT ON AND I HAD A HALF A TANK ... Read more
Crash
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 19, 2015
Incident date: Apr 30, 2015
WHEN THE FULL TANK GETS LOW WHERE THE FUEL LIGHT COMES ON. (NORMAL FOR A MOTORCYCLE). YOU STOP AND WHEN YOU GO TO START, THE ENGINE SURGES AND STALLS VIOLENTLY AND UNEXPECTEDLY. THIS COULD CAUSE A CRASH. IT SEEMS THE MOTOR STARVES FOR FUEL AND STALLS AND WHEN IT STALLS THE FUEL THEN FEEDS PROPERLY AND CAUSES A FIERCE ACCELERATION, AGAIN, UNEXPECTEDLY. THERE ARE REPORTS ALL OVER THE INTERNET OF THI... Read more
HARLEY-DAVIDSON
FLS SOFTAIL
(2014) — ENGINE
May 18, 2015
Incident date: May 13, 2015
AS I WAS ON THE ENTRANCE RAMP OF SALTWELL RD. HARRISON COUNTY, WV 26330 MERGING ONTO I-79 NORTHBOUND MY ENGINE LOCKED UP AND ALMOST THREW ME OFF THE MOTORCYCLE. I GRABBED THE CLUTCH AND COASTED TO THE SHOULDER OF THE INTERSTATE. I CALLED TRIPLE S HARLEY DAVIDSON OUT OF MORGANTOWN, WV. THEY CAME AND PICKED THE BIKE UP. [XXX] 2014 HARLEY DAVIDSON FAT BOY INFORMATION REDACTED PURSUANT TO TH... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 17, 2015
Incident date: May 17, 2015
THIS IS THE SAME ISSUE AS FOUND IN INVESTIGATION PE15015. THIS IS THE FIRST TIME I HAVE EXPERIENCED ENGINE STUMBLE (STALL), COMMONLY REFERRED TO AS LAG AND LEAP. THIS OCCURRED WHEN I HAD A LOW FUEL LEVEL IN MY TANK, (TANK WAS FILLED 10 MILES LATER WITH 3.1 GALLONS INTO A 3.5 GALLON TANK). WHEN ACCELERATING FROM A STOP INTO A RIGHT HAND TURN I EXPERIENCED A NEAR-STALLING OF MY ENGINE. I DID NOT A... Read more
HARLEY-DAVIDSON
FLHXS
(2015) — ENGINE
May 13, 2015
Incident date: Apr 20, 2015
EXCESSIVE HEAT FROM A DEFECTIVE ENGINE DESIGN HAS CAUSED SEVERAL BURNS TO RIGHT LOWER LEG. REAR CYLINDER CREATES EXCESSIVE HEAT WHICH FORCES OPERATOR TO ASSUME UNSAFE SITTING POSITIONS TO AVOID ENGINE HEAT, WHICH RIGHT LEG IS ALWAYS EXPOSED TO WITH NO CHOICE DUE TO VEHICLE CONTROLS.
1 injured
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 12, 2015
Incident date: May 8, 2015
WHEN I TOOK OFF FROM A LIGHT IN TRAFFIC, TAKING OFF IN FIRST GEAR, AFTER I LET THE CLUTCH OUT FULLY, IT HESITATED AS IF IT WERE OUT OF FUEL. I WAS LUNGED FORWARD FROM THE SUDDEN LOSS OF POWER. AFTER THAT, BEFORE I COULD REDUCE THE THROTTLE POSITION, THE BIKE LUNGED FORWARD ALMOST THROWING ME OFF THE BACK. THIS CYCLE CONTINUED A FEW TIMES LIKE A BUCKING BRONCO. THE PEOPLE AROUND MUST HAVE THOUG... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 12, 2015
Incident date: May 7, 2015
INTERMITTENT LAG-AND-LEAP/SURGE-AND-BUCK ISSUES. I FELT MY MOTORCYCLE QUICKLY LOSE POWER AND SHORTLY AFTER LUNGE FORWARD QUICKLY AND UNEXPECTEDLY. EACH TIME THIS PROBLEM HAS OCCURRED, I HAVE HAD APPROXIMATELY 1 GALLON OF FUEL LEFT IN MY TANK OR SLIGHTLY LESS.
HARLEY-DAVIDSON
FXDL
(2009) — POWER TRAIN
May 11, 2015
Incident date: May 9, 2015
TL* THE CONTACT OWNS A 2009 HARLEY DAVIDSON STREET GLIDE (NA).WHILE TRAVELING 55 MPH, THE MOTORCYCLE SPEED DECREASED TO 15 MPH AND A LIGHT ILLUMINATED ON THE SPEEDOMETER. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,007.
HARLEY-DAVIDSON
XG750
(2015) — POWER TRAIN
May 11, 2015
Incident date: Aug 15, 2014
"WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS M... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 11, 2015
Incident date: Aug 15, 2014
"WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS M... Read more
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
May 11, 2015
Incident date: Aug 15, 2014
"WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS M... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 10, 2015
Incident date: May 7, 2015
STARTING WITH A FULL TANK OF GAS MY WIFE DROVE HER BRAND NEW XG750 FOR APPROXIMATELY 100 MILES. THE FIRST ISSUE OCCURED WHEN SHE WAS TAKING OFF FROM AN INTERSECTION, THE BIKE STALLED OUT, IN THE MIDDLE OF THE INTERSECTION. WITH HER BEING A NEW RIDER, SHE ATTRIBUTED IT TO HER DOING SOMETHING WRONG. AT THE VERY NEXT INTERSECTION THE ISSUE HAPPENED AGAIN, EXCEPT THE BIKE LUNGED FORWARD AFTER THE S... Read more
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
May 8, 2015
Incident date: Mar 7, 2015
WHEN THE LOW FUEL LIGHT COMES ON THERE IS .9 GALLON GAS LEFT IN TANK. THE LOW FUEL LIGHT COMES ON WHEN APPROXIMATELY 2.8 GALLONS OF GAS HAS BEEN USED. WHEN THE LOW FUEL LIGHT COMES ON AND THE THROTTLE IS APPLIED THE ENGINE STALLS UNTIL THE THROTTLE IS RELEASED. WHEN THE THROTTLE IS RELEASED THE ENGINE GOES BACK TO IDLE. WHEN THE THROTTLE IS REAPPLIED THE ENGINE STALLS UNTIL THE THROTTLE IS RELE... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 8, 2015
Incident date: Mar 7, 2015
WHEN THE LOW FUEL LIGHT COMES ON THERE IS .9 GALLON GAS LEFT IN TANK. THE LOW FUEL LIGHT COMES ON WHEN APPROXIMATELY 2.8 GALLONS OF GAS HAS BEEN USED. WHEN THE LOW FUEL LIGHT COMES ON AND THE THROTTLE IS APPLIED THE ENGINE STALLS UNTIL THE THROTTLE IS RELEASED. WHEN THE THROTTLE IS RELEASED THE ENGINE GOES BACK TO IDLE. WHEN THE THROTTLE IS REAPPLIED THE ENGINE STALLS UNTIL THE THROTTLE IS RELE... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 7, 2015
Incident date: May 5, 2015
VEHICLE WAS LURCHING AND BUCKING WHILE DRIVING FROM APPARENT FUEL STARVATION. THE LOW FUEL LIGHT HAD JUST COME ON AND THERE SHOULD HAVE BEEN MORE THAN ENOUGH FUEL TO CONTINUE ON FOR A SEVERAL MILES. *TR
HARLEY-DAVIDSON
FLS SOFTAIL
(2014) — SERVICE BRAKES
May 5, 2015
Incident date: Apr 13, 2015
REAR BRAKE RUBBING CAUSING CALIPER AND ROTOR TO GET HOT ENOUGH TO FRY EGGS , DEALERSHIP NO HELP. *TR
HARLEY-DAVIDSON
ELECTRA GLIDE
(2004) — POWER TRAIN
May 5, 2015
Incident date: May 5, 2015
TL* THE CONTACT OWNS A 2014 HARLEY DAVIDSON ELECTRA (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V216000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 3, 2015
Incident date: May 3, 2015
MOTORCYCLE LURCHES AND CHOKES WHEN IN 1ST AND 2ND GEAR LEAVING A STOP LIGHT. TANK WAS A LITTLE MORE THAN HALF FULL. FILLED UP TANK AND IT STOPPED THE ISSUE. GAS TANK IS NOT EMPTY ENOUGH TO CAUSE LOW GAS INDICATOR TO COME ON SO UNAWARE WHEN THE LURCHING WILL HAPPEN. I HAVE NOT NOTIFIED HARLEY YET BECAUSE IT IS SUNDAY AND I WILL HAVE TO WAIT TIL TUESDAY TO CONTACT THE DEALER. *TR
HARLEY-DAVIDSON
XG750
(2015) — VEHICLE SPEED CONTROL
May 3, 2015
Incident date: May 3, 2015
MOTORCYCLE LURCHES AND CHOKES WHEN IN 1ST AND 2ND GEAR LEAVING A STOP LIGHT. TANK WAS A LITTLE MORE THAN HALF FULL. FILLED UP TANK AND IT STOPPED THE ISSUE. GAS TANK IS NOT EMPTY ENOUGH TO CAUSE LOW GAS INDICATOR TO COME ON SO UNAWARE WHEN THE LURCHING WILL HAPPEN. I HAVE NOT NOTIFIED HARLEY YET BECAUSE IT IS SUNDAY AND I WILL HAVE TO WAIT TIL TUESDAY TO CONTACT THE DEALER. *TR
HARLEY-DAVIDSON
FXDWG
(2007) — ELECTRICAL SYSTEM
May 1, 2015
Incident date: Jun 28, 2007
TL* THE CONTACT OWNS A 2007 HARLEY DAVIDSON FXDWG. THE CONTACT STATED THAT THE MOTORCYCLE STALLED WITHOUT WARNING. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE TO THE MOTORCYCLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 350. UPDATED 7/7/15*CN
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
May 1, 2015
Incident date: Apr 10, 2015
INTERMITTENT LAG-AND-LEAP/SURGE-AND-BUCK ISSUES. WHILE MAKING A RIGHT TURN ONTO A MAJOR THOROUGHFARE, LOST POWER TO THE ENGINE, AND UPON GIVING A SMALL AMOUNT OF ADDITIONAL THROTTLE, POWER CAME BACK FULL FORCE, AND FRONT TIRE LOST CONTACT WITH THE GROUND BRIEFLY. HAVING ATTRIBUTED THE ISSUE TO BEING A NEW RIDER, PRACTICE WAS ENGAGED THE SAME EVENING. EXTREME ISSUES FOLLOWED, INCLUDING STALLING ... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Apr 30, 2015
Incident date: Apr 21, 2015
MY HUSBAND AND I WERE RIDING TOGETHER, SITTING STILL AT A LIGHT, FIRST TO TAKE OFF AT GREEN LIGHT WITH CARS BEHIND US. WE TOOK OFF, & MY BIKE TOOK OFF, SLOSHING FUEL TO BACK OF TANK, & I LOST ALL POWER FOR A MOMENT IN THE MIDDLE OF A CITY INTERCEPTION. AS THE FUEL SLOSHED BACK FORWARD & BACKWARDS, IT GAVE ME SOME INTERMITTENT ACCELERATION POWER TO LIMP THROUGH THE INTERSECTION. I IMMEDIATELY PU... Read more
HARLEY-DAVIDSON
FLHTCUTG
(2010) — ENGINE
Apr 29, 2015
Incident date: Apr 29, 2015
VEHICLE ENGINE AND EXHAUST PRODUCES EXCESSIVE HEAT WHICH I BURNED MY PANTS ON AND THE HEAT IS OVERWHELMING . I TALKED TO HD AND THEY WILL NOT ADMIT THERE IS A PROBLEM AND WANT TO BRUSH IT UNDER THE RUG. PLEASE HELP THIS IS A MAJOR INCIDENT BURN JUST WAITING TO HAPPEN. *TR
HARLEY-DAVIDSON
XG750
(2015) — SERVICE BRAKES
Apr 28, 2015
Incident date: Apr 25, 2015
I TOOK A SHARP RIGHT TURN FROM A COMPLETE STOP, AND BEFORE EXITING THE TURN THE THROTTLE LAGGED GIVING NO RESPONSE, AND THEN SUDDENLY SURGED. WHEN THE SURGE HAPPENED I WAS STILL IN THE TURN AND LOST TRACTION IN THE BACK TIRE WHICH SENT THE BIKE SIDEWAYS AND TO THE GROUND. I PREVIOUSLY HAD THE LAG AND LEAP ISSUE WITH THIS BIKE AND HAD THE FUEL PUMP REPLACED BY HARLEY FOR THIS ISSUE. THE ISSUE AP... Read more
Crash
HARLEY-DAVIDSON
XG750
(2015) — ELECTRICAL SYSTEM
Apr 28, 2015
Incident date: Apr 25, 2015
I TOOK A SHARP RIGHT TURN FROM A COMPLETE STOP, AND BEFORE EXITING THE TURN THE THROTTLE LAGGED GIVING NO RESPONSE, AND THEN SUDDENLY SURGED. WHEN THE SURGE HAPPENED I WAS STILL IN THE TURN AND LOST TRACTION IN THE BACK TIRE WHICH SENT THE BIKE SIDEWAYS AND TO THE GROUND. I PREVIOUSLY HAD THE LAG AND LEAP ISSUE WITH THIS BIKE AND HAD THE FUEL PUMP REPLACED BY HARLEY FOR THIS ISSUE. THE ISSUE AP... Read more
Crash
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Apr 28, 2015
Incident date: Apr 25, 2015
I TOOK A SHARP RIGHT TURN FROM A COMPLETE STOP, AND BEFORE EXITING THE TURN THE THROTTLE LAGGED GIVING NO RESPONSE, AND THEN SUDDENLY SURGED. WHEN THE SURGE HAPPENED I WAS STILL IN THE TURN AND LOST TRACTION IN THE BACK TIRE WHICH SENT THE BIKE SIDEWAYS AND TO THE GROUND. I PREVIOUSLY HAD THE LAG AND LEAP ISSUE WITH THIS BIKE AND HAD THE FUEL PUMP REPLACED BY HARLEY FOR THIS ISSUE. THE ISSUE AP... Read more
Crash
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Apr 27, 2015
Incident date: Apr 26, 2015
WHILE DRIVING MY 2015 HARLEY-DAVIDSON STREET 750 YESTERDAY, AND A COUPLE TIMES IN THE PAST, UPON ACCELERATING I FELT MY MOTORCYCLE QUICKLY LOSE POWER AND SHORTLY AFTER LUNGE FORWARD QUICKLY AND UNEXPECTEDLY. EACH TIME THIS PROBLEM HAS OCCURRED, I HAVE HAD APPROXIMATELY 1 GALLON OF FUEL LEFT IN MY TANK OR SLIGHTLY LESS. THE FIRST TIME THIS HAPPENED, I WAS NEARLY THROWN BACKWARDS OFF MY BIKE BECAUSE... Read more
HARLEY-DAVIDSON
ROAD GLIDE
(9999) — VEHICLE SPEED CONTROL
Apr 27, 2015
Incident date: Apr 26, 2015
MOTORCYCLE WENT IN TO UNEXPECTED "LIMP MODE". TRY GETTING OVER 3 LANES IN HEAVY TRAFFIC SAFELY. HAD THIS HAPPENED DURING A PASSING ATTEMPT IT COULD HAVE BEEN FATAL. NOT TO MENTION BEING STRANDED ALONG A STRETCH OF MAJOR ROADWAY WITH NO SHOULDER. TOWED TO LOCAL HD DEALERSHIP TODAY. RESOLUTION IS UNKNOWN. *TR
HARLEY-DAVIDSON
FXSTB
(2000) — ELECTRICAL SYSTEM
Apr 25, 2015
Incident date: Jul 16, 2012
IGNITION LOCK CYLINDER CAME OUT AND STUCK TO KEY. ALWAYS TREATED GENTLY AND CAREFULLY. THIS IS A VERY COMMON PROBLEM BECAUSE OF POOR OUTSOURCING, DEALERS DON'T CARE. HARLEY STILL WON'T ACCEPT EMAIL ON THEIR OWN WEBSITE. THIS FACT MAKES IT QUITE CLEAR THEY WANT NO EVIDENCE OF CORRESPONDENCE REGARDING CUSTOMER COMPLAINTS. IT'S 2015...YOU'D THINK THEY WOULD ACTUALLY RECEIVE EMAIL FROM PEOPLE BY NOW? ... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Apr 25, 2015
Incident date: Nov 8, 2014
AS I ENTERED AN INTERSECTION IN 1ST GEAR, THE MOTORCYCLE FAILED TO ACCELERATE AND THEN SURGED FORWARD. I HAD JUST GOTTEN MY MOTORCYCLE ENDORSEMENT AND HAD VERY LITTLE RIDING EXPERIENCE. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE MOTORCYCLE. ANOTHER INCIDENT HAPPENED SOON AFTER AS I WAS TAKING A RIGHT HAND CURVE. I WAS IN SECOND GEAR AND SLOWED AS I APPROACHED THE RIGHT HAND CURVE. I ATTE... Read more