Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 4,189 complaints for HARLEY-DAVIDSON
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Aug 23, 2015
Incident date: May 24, 2015
FUEL PUMP ON THE MOTORCYCLE IS NOT IN GOOD WORKING ORDER WHEN THE FUEL LEVEL EMPTYS TO A CERTAIN POINT IN THE TANK NOT KNOWING WHEN BECAUSE THEIR IS ALSO NO GAS ODOMETER ON THE MOTORCYCLE THE MODEL BEGINS TO LAG AND LEAP AT ANY TIME AND AS MANY TIMES IT WANTS TO REACT AS AM TWISTING THE THROTTLE WHETHER AM SWITCHING GEARS OR JUST IN CRUSIE IT WILL DO THIS CAUSE ME TO LOSE CONTROL AND MAY LOSE CONT... Read more
HARLEY-DAVIDSON
XG750
(2015) — UNKNOWN OR OTHER
Aug 23, 2015
Incident date: May 24, 2015
FUEL PUMP ON THE MOTORCYCLE IS NOT IN GOOD WORKING ORDER WHEN THE FUEL LEVEL EMPTYS TO A CERTAIN POINT IN THE TANK NOT KNOWING WHEN BECAUSE THEIR IS ALSO NO GAS ODOMETER ON THE MOTORCYCLE THE MODEL BEGINS TO LAG AND LEAP AT ANY TIME AND AS MANY TIMES IT WANTS TO REACT AS AM TWISTING THE THROTTLE WHETHER AM SWITCHING GEARS OR JUST IN CRUSIE IT WILL DO THIS CAUSE ME TO LOSE CONTROL AND MAY LOSE CONT... Read more
HARLEY-DAVIDSON
FXD
(2007) — FUEL/PROPULSION SYSTEM
Aug 22, 2015
Incident date: Aug 21, 2015
WHILE TRYING TO START THE BIKE IT EXPLODED INTO FLAMES BURNT TO THE GROUND BURNED ME BADLY, I BARLEY LIVED.
Fire
1 injured
HARLEY-DAVIDSON
FLHX
(2013) — TIRES:SIDEWALL
Aug 21, 2015
Incident date: Jun 12, 2015
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON STREET GLIDE FLHX EQUIPPED WITH DUNLOP D408F TIRES, SIZE: 130/70/B1863H (NA). WHILE THE VEHICLE WAS BEING INSPECTED AT AN INDEPENDENT MECHANIC, CRACKS IN THE SIDEWALL OF THE FRONT TIRE WERE DISCOVERED. THE DEALER CONFIRMED THAT THE FRONT TIRE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE AN... Read more
HARLEY-DAVIDSON
FLHTCI
(2001) — SUSPENSION
Aug 20, 2015
Incident date: Aug 15, 2015
MY 2001 HARLEY-DAVIDSON HAD A FRAME FAILURE ON THE SWING ARM (REAR FORK) WHERE THE AXLE BOLT GOES THROUGH THE SWING ARM. AFTER DOING SOME RESEARCH I FOUND THIS TO BE A VERY COMMON PROBLEM ON THE TOURING MODELS 1997-2001. HARLEY-DAVIDSON DID A RECALL IN 2000 FOR THE SWING ARM, THEY NEVER CHANGED THE DESIGN UNTIL 2002. HARLEY-DAVIDSON HAS DISCONTINUED THE SWING ARM FOR THE 2001 TOURING BIKES. THE D... Read more
HARLEY-DAVIDSON
XG750
(2015) — VEHICLE SPEED CONTROL
Aug 15, 2015
Incident date: Jul 30, 2015
AFTER ABOUT 100 MILES ON TANK OF GAS THE BIKE STARTED TO BUCK FROM TAKE OFF AND UNTIL SECOND GEAR WAS APPLIED. THIS HAS HAPPENED ON SEVERAL OCCASIONS AROUND THE SAME AMOUNT OF MILEAGE AND FUEL LIGHT WAS NOT ON EITHER TIME. WHEN FILL UP WITH GAS IT ONLY TAKES 2 GALLONS AT MOST MEANING STILL HAD 1.5 GALLONS LEFT.
HARLEY-DAVIDSON
FLHX
(2009) — ENGINE
Aug 14, 2015
Incident date: Aug 6, 2015
I WAS JUST RIDING DOWN THE I-405 FREEWAY NEAR SEATTLE, WA AT ABOUT 70 MPH IN THE LEFT WITH NO SHOULDER AVAILABLE TO PULL OVER ONTO. THE THROTTLE SUDDENLY FAILED AND I HAD NO POWER. I SLOWED DRAMATICALLY AND WAS NEARLY RUN OVER BY A TRUCK. I PUT ON MY FLASHERS AND MOVED 3 LANES RIGHT TO GET TO THE SHOULDER ON THE RIGHT. TRAFFIC WAS HEAVY AND I WAS FORTUNATE NOT TO BE HIT WHEN I HAD NO THROTTLE CO... Read more
HARLEY-DAVIDSON
FLHX
(2009) — FUEL/PROPULSION SYSTEM
Aug 14, 2015
Incident date: Aug 6, 2015
I WAS JUST RIDING DOWN THE I-405 FREEWAY NEAR SEATTLE, WA AT ABOUT 70 MPH IN THE LEFT WITH NO SHOULDER AVAILABLE TO PULL OVER ONTO. THE THROTTLE SUDDENLY FAILED AND I HAD NO POWER. I SLOWED DRAMATICALLY AND WAS NEARLY RUN OVER BY A TRUCK. I PUT ON MY FLASHERS AND MOVED 3 LANES RIGHT TO GET TO THE SHOULDER ON THE RIGHT. TRAFFIC WAS HEAVY AND I WAS FORTUNATE NOT TO BE HIT WHEN I HAD NO THROTTLE CO... Read more
HARLEY-DAVIDSON
FLHX
(2009) — ELECTRICAL SYSTEM
Aug 14, 2015
Incident date: Aug 6, 2015
I WAS JUST RIDING DOWN THE I-405 FREEWAY NEAR SEATTLE, WA AT ABOUT 70 MPH IN THE LEFT WITH NO SHOULDER AVAILABLE TO PULL OVER ONTO. THE THROTTLE SUDDENLY FAILED AND I HAD NO POWER. I SLOWED DRAMATICALLY AND WAS NEARLY RUN OVER BY A TRUCK. I PUT ON MY FLASHERS AND MOVED 3 LANES RIGHT TO GET TO THE SHOULDER ON THE RIGHT. TRAFFIC WAS HEAVY AND I WAS FORTUNATE NOT TO BE HIT WHEN I HAD NO THROTTLE CO... Read more
HARLEY-DAVIDSON
FLHTK
(2011) — SERVICE BRAKES
Aug 13, 2015
Incident date: Aug 7, 2015
DEPRESSED FRONT BRAKE LEVER AND IN COMPLETELY BOTTOMED OUT. HAD TO PUMP THE BRAKES UP TO STOP. A FEW DAYS LATER TOOK BIKE TO A VERY GOOD & TRUSTWORTHY MECHANIC. WE CHANGED THE MASTER CYLINDER & BLED SYSTEM. BRAKE ISSUE PERSIST. HARLEY WANTS BIKE TO DIAGNOSE ISSUE ($120.00). MECHANIC THINKS IT COULD BE THE MAIN ABS MODULE.
HARLEY-DAVIDSON
FLHTCU
(2011) — WHEELS
Aug 13, 2015
Incident date: Jul 1, 2015
NOTICED INCREASING WOBBLE IN TURNS, HANDLE BARS SHAKE AT OCCASION, TOOK TO DEALER, HE TEST RODE AND SAID IT WAS THE FRONT WHEEL BEARINGS WERE SHOT, AND THAT THIS IS A COMMON OCCURRENCE ON 09-12 HARLEYS, HE SAID HARLEY HAS SINCE BEEN USING A DIFFERENT BEARING, AND THAT THE REPLACEMENT WHEEL BEARINGS WERE AN UPGRADED PRODUCT.
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Aug 11, 2015
Incident date: Aug 9, 2015
AT ABOUT 70 MILES ON A FULL TANK OF GAS, MY XG750, WHEN STOPPING AND GOING IT FELT AS THOUGH IT HAD NO POWER AND THEN SURGED. THIS HAPPENED EVERYTIME I STOPPED AND WOULD GO. THE FUEL LIGHT WOULD FLICKER ON AND OFF BUT WOULD GO OUT ONCE IT STOPPED SURGING. I STOPPED AND FILLED UP THE GAS TANK. ONCE FULL THE SURGING STOPPED. AFTER THAT I WAS AFRAID TO RIDE OVER 50 MILES WITHOUT GETTING MORE GAS. ... Read more
Crash
HARLEY-DAVIDSON
FLHTK
(2011) — WHEELS
Aug 10, 2015
Incident date: Aug 5, 2015
I WAS DRIVING MY MOTORCYCLE ON US 18/20 NEAR SHERIDAN, WY. I NOTICED FOR SEVERAL MILES THAT THERE WAS A VIBRATION/SHUTTER IN THE FRONT END OF THE MOTORCYCLE. I ORIGINALLY THOUGHT THAT A WHEEL WEIGHT FRONT FROM THE FRONT WHEEL CAME OFF CAUSING A TIRE IMBALANCE. AFTER ABOUT 5 MILES THE SHUTTER BECAME MORE VIOLENT AND I PULLED MY MOTORCYCLE OF TO THE SIDE OF THE ROAD. UPON INSPECTION, IT WAS EVIDE... Read more
HARLEY-DAVIDSON
FLHX
(2007) — POWER TRAIN
Aug 10, 2015
Incident date: Aug 9, 2015
THE COMPENSATOR SPROCKET FAILED WHICH DESTROYED THE CLUTCH BASKET THAT SENT CHUNKS OF THE CLUTCH BASKET INTO THE PRIMARY CHAIN LOCKING UP THE MOTOR INSTANTLY AT 65 MILES AN HOUR LUCKILY I'VE RODE MY ENTIRE LIFE AND DIDN'T CRASH OR GET HIT THIS HAS BEEN AN ON GOING PROBLEM SINCE THE NEW PRIMARY SET UP WAS INTRODUCED HARLEY WILL NOT TAKE THIS PROBLEM SERIOUSLY I GUESS NOT ENOUGH PEOPLE HAVE CRASHED... Read more
HARLEY-DAVIDSON
FLTR
(2009) — VEHICLE SPEED CONTROL
Aug 10, 2015
Incident date: Feb 18, 2009
THE FIRST INSTANCE OF THE PROBLEM OCCURRED WHEN I WAS RIDING ON THE FREEWAY AT ABOUT 65 MPH. WHILE MY MOTORCYCLE WAS TRAVELING AT THAT SPEED I PROCEEDED TO TWIST MY THROTTLE TO ACCELERATE AND MAINTAIN MY SPEED ONLY TO DISCOVER THAT MY THROTTLE DID NOT RESPOND WHEN I TWISTED IT. SINCE THAT FIRST INSTANCE, THE PROBLEM OF MY THROTTLE NOT BEING RESPONSIVE HAS OCCURRED OVER 100 TIMES. I CANNOT PREDICT ... Read more
HARLEY-DAVIDSON
FLTR
(2009) — ELECTRICAL SYSTEM
Aug 10, 2015
Incident date: Feb 18, 2009
THE FIRST INSTANCE OF THE PROBLEM OCCURRED WHEN I WAS RIDING ON THE FREEWAY AT ABOUT 65 MPH. WHILE MY MOTORCYCLE WAS TRAVELING AT THAT SPEED I PROCEEDED TO TWIST MY THROTTLE TO ACCELERATE AND MAINTAIN MY SPEED ONLY TO DISCOVER THAT MY THROTTLE DID NOT RESPOND WHEN I TWISTED IT. SINCE THAT FIRST INSTANCE, THE PROBLEM OF MY THROTTLE NOT BEING RESPONSIVE HAS OCCURRED OVER 100 TIMES. I CANNOT PREDICT ... Read more
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
Aug 10, 2015
Incident date: Aug 5, 2015
"WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS M... Read more
HARLEY-DAVIDSON
FLHXS
(2015) — UNKNOWN OR OTHER
Aug 10, 2015
Incident date: Aug 7, 2015
STARTED THE MOTORCYCLE IN NEUTRAL. WHEN I PULLED IN THE HYDRAULIC CLUTCH AND PUT THE BIKE IN 1ST GEAR, THE BIKE TOOK OFF. THE CLUTCH WAS COMPLETELY INEFFECTIVE AND I BARELY AVOIDED AN ACCIDENT. I WAS ABLE TO CONTROL THE BIKE BY SLAMMING ON THE BRAKES AND SHUTTING THE BIKE OFF. THE BIKE HAD TO BE TOWED TO THE DEALERSHIP AS IT IS NOT SAFE TO RIDE. WHEN THE DEALER RAN THE VIN TO SEE IF IT WAS ... Read more
HARLEY-DAVIDSON
FLHTKSE
(2014) — UNKNOWN OR OTHER
Aug 9, 2015
Incident date: Aug 8, 2015
RIGHT REAR SADDLE BAG DEPARTED THE MOTORCYCLE ON I-90 JUST EAST OF WALLACE AT NORMAL HIGHWAY SPEED. THIS WAS 8 DAYS AFTER HAVING THE HARLEY DAVIDSON RECALL INCORPORATED AT A QUALIFIED DEALER IN ALBUQUERQUE, N.M. THE BAG DEPARTED WITHOUT WARNING AND I WAS ABLE TO BRING THE MOTORCYCLE TO A SAFE STOP IN THE RIGHT SHOULDER OF THE ROAD. THE BAG SKIDDED ON THE PAVEMENT AND CAME TO A STOP IN THE RIGHT... Read more
HARLEY-DAVIDSON
FLHTKSE
(2014) — STRUCTURE:BODY
Aug 9, 2015
Incident date: Aug 8, 2015
RIGHT REAR SADDLE BAG DEPARTED THE MOTORCYCLE ON I-90 JUST EAST OF WALLACE AT NORMAL HIGHWAY SPEED. THIS WAS 8 DAYS AFTER HAVING THE HARLEY DAVIDSON RECALL INCORPORATED AT A QUALIFIED DEALER IN ALBUQUERQUE, N.M. THE BAG DEPARTED WITHOUT WARNING AND I WAS ABLE TO BRING THE MOTORCYCLE TO A SAFE STOP IN THE RIGHT SHOULDER OF THE ROAD. THE BAG SKIDDED ON THE PAVEMENT AND CAME TO A STOP IN THE RIGHT... Read more
HARLEY-DAVIDSON
XG750
(2015) — POWER TRAIN
Aug 8, 2015
Incident date: Jun 30, 2015
THE MOTORCYCLE ,STALLS FROM A STOP AND THEN ACCELERATES VERY FAST ,THIS HAPPENS WHEN THE BIKES IS LOW ON FUEL , BUT LOW FUEL WARNING LIGHT IS ON. IT IS VEY DANGEROUS. IT STARTS OUT FROM A DEAD STOP OK , THEN STALLS REAL FAST , AND AFTER THE STALL IT ACCELERATES RAPIDLY WITH NO INPUT FROM ME THE RIDER ON THE THROTTLE CONTROL.
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Aug 8, 2015
Incident date: Jun 30, 2015
THE MOTORCYCLE ,STALLS FROM A STOP AND THEN ACCELERATES VERY FAST ,THIS HAPPENS WHEN THE BIKES IS LOW ON FUEL , BUT LOW FUEL WARNING LIGHT IS ON. IT IS VEY DANGEROUS. IT STARTS OUT FROM A DEAD STOP OK , THEN STALLS REAL FAST , AND AFTER THE STALL IT ACCELERATES RAPIDLY WITH NO INPUT FROM ME THE RIDER ON THE THROTTLE CONTROL.
HARLEY-DAVIDSON
FLHXS
(2014) — EXTERIOR LIGHTING
Aug 5, 2015
Incident date: Jul 11, 2014
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FLHXS. THE CONTACT STATED THAT THE REAR TAIL LIGHT LENS DETACHED FROM THE MOTORCYCLE. THE CONTACT STATED THAT HE REPAIRED THE MOTORCYCLE, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 5,000. ...UPDATED 09/22/15 *BF
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Aug 4, 2015
Incident date: Aug 1, 2015
THIS IS THE SECOND COMPLAINT AS I HAVE RECEIVED NO RESPONSE FROM NHTSA ON MY FIRST COMPLAINT # 10715309; AND EVEN THOUGH THE DEALER/MANUFACTURE ATTEMPTED TO REPAIR THE PROBLEM, THE PROBLEM JUST HAPPENED AGAIN. AS DESCRIBED BY IN IN MY FIRST COMPLAINT AND 53 OTHER OWNERS OF THIS VEHICLE REGISTERING COMPLAINTS - THE VEHICLE HAS A DANGEROUS THROTTLE CONTROL ISSUE DUE TO A [KNOWN] FAULTY FUEL PICK-... Read more
HARLEY-DAVIDSON
XG500
(2015) — UNKNOWN OR OTHER
Jul 31, 2015
Incident date: Jul 3, 2015
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND GEAR (SPUTTERING LIKE IF WAS MISSING FUEL) IT SEEMED TO SUDDENLY ENGAGE AND WAS OK. I COMPENSATED FO... Read more
HARLEY-DAVIDSON
XG500
(2015) — ENGINE
Jul 31, 2015
Incident date: Jul 3, 2015
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND GEAR (SPUTTERING LIKE IF WAS MISSING FUEL) IT SEEMED TO SUDDENLY ENGAGE AND WAS OK. I COMPENSATED FO... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Jul 31, 2015
Incident date: Jul 26, 2015
I PURCHASED MY HARLEY DAVIDSON XG750 ON JULY 23RD AND PICKED IT UP ON JULY 24 WITH ZERO MILES ON THE ODOMETER. ON SUNDAY JULY 26 THE FUEL LIGHT CAME ON WITH APPROXIMATELY 98 MILES ON THE ODOMETER. THE NEXT DAY JULY 27 WHILE RIDING THE XG750 IT BEGAN TO SURGE FORWARD AND STALL WHILE ACCELERATING FROM A STOP IN FIRST GEAR. IT GOT PROGRESSIVELY WORSE 2 MORE TIMES WHEN ACCELERATING FROM A STOP. I DRO... Read more
HARLEY-DAVIDSON
XG500
(2015) — VEHICLE SPEED CONTROL
Jul 31, 2015
Incident date: Jul 3, 2015
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND GEAR (SPUTTERING LIKE IF WAS MISSING FUEL) IT SEEMED TO SUDDENLY ENGAGE AND WAS OK. I COMPENSATED FO... Read more
HARLEY-DAVIDSON
XG750
(2015) — UNKNOWN OR OTHER
Jul 30, 2015
Incident date: Jul 30, 2015
VERY DANGEROUS SHORT STEM MIRRORS, CANT SEE BEHIND YOU! FUEL PUMP/ PICKUP TUBE SUCKS AIR AND BIKE STALLS THEN LUNGES. GEAR SELECTION IS DIFFICULT AND HANGS. VERY WEAK FRONT BRAKES. TIMING SHAFT WOODRUFF KEY BREAKS!
HARLEY-DAVIDSON
FLHX
(2014) — SERVICE BRAKES
Jul 29, 2015
Incident date: Mar 10, 2015
I NOTICED AT NIGHT WHILE I WAS STOPPED AT AN INTERSECTION, WHILE HOLDING THE FRONT BRAKE LEVER, BRAKE LIGHTS WERE NOT ACTUATED. BRAKE LIGHTS WOULD COME ON IF I SQUEEZED THE BRAKES HARDER, BUT THE AMOUNT OF PRESSURE REQUIRED TO HOLD BIKE STILL WHILE STOPPED ON BOTH THE FRONT AND REAR BRAKES WOULD NOT ACTUATE BRAKE LIGHTS. THIS POSES A SAFETY HAZARD PARTICULARLY AT NIGHT WHEN I AM STOPPED AND OTHER ... Read more
HARLEY-DAVIDSON
FLHTK
(2014) — EXTERIOR LIGHTING
Jul 25, 2015
Incident date: Jul 14, 2015
WHEN APPLYING THE FRONT BRAKES, UNDER LIGHT BRAKING SITUATIONS, BRAKE LIGHT DOES NOT TURN ON. I BROUGHT THE MOTORCYCLE TO THE DEALER WITH MY CONCERN AND THE DEALER COULD NOT FIND A PROBLEM. SINCE I FIRST NOTICED THE BRAKE LIGHT NOT COMING ON WHEN THE FRONT BRAKE WAS APPLIED, I HAVE BEEN ABLE TO REPRODUCE THE EVENT WITH CONSISTENT RESULTS. I HAVE A STRONG CONCERN THAT WHILE HOLDING THE BRAKE AT ... Read more
HARLEY-DAVIDSON
FLHTK
(2014) — SERVICE BRAKES
Jul 25, 2015
Incident date: Jul 14, 2015
WHEN APPLYING THE FRONT BRAKES, UNDER LIGHT BRAKING SITUATIONS, BRAKE LIGHT DOES NOT TURN ON. I BROUGHT THE MOTORCYCLE TO THE DEALER WITH MY CONCERN AND THE DEALER COULD NOT FIND A PROBLEM. SINCE I FIRST NOTICED THE BRAKE LIGHT NOT COMING ON WHEN THE FRONT BRAKE WAS APPLIED, I HAVE BEEN ABLE TO REPRODUCE THE EVENT WITH CONSISTENT RESULTS. I HAVE A STRONG CONCERN THAT WHILE HOLDING THE BRAKE AT ... Read more
HARLEY-DAVIDSON
FLS SOFTAIL
(2014) — STRUCTURE:BODY
Jul 24, 2015
Incident date: Jun 23, 2015
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FLS SOFTAIL. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR LEFT SIDE SADDLE BAG FELL OFF THE BIKE. THE MOTORCYCLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Jul 24, 2015
Incident date: Jun 24, 2015
UPON REACHING APPROXIMATELY 95-100 MILES ON A TANK OF GAS I EXPERIENCE ISSUES WITH FUEL DELIVERY AND ENGINE OUTPUT. THE MOTORCYCLE LOSES POWER AND IS NON-RESPONSIVE, THEN ALL OF A SUDDEN WILL SHOOT FORWARD AS IT RECEIVES FUEL AGAIN. THIS COULD CAUSE LOSS OF CONTROL OR A MULTI-VEHICLE ACCIDENT DUE TO THE UNKNOWN RESPONSIVENESS. THE PROBLEM GETS PROGRESSIVELY WORSE, AND AFTER ABOUT 10-15 MILES OF TH... Read more
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
Jul 23, 2015
Incident date: Jul 20, 2015
WHEN THE FUEL TANK IS NOT COMPLETELY FULL THE ENGINE LURCHES OR BUCKS. THESE MOVEMENTS ARE VIOLENT AND UNEXPECTED AND CAN CAUSE YOU TO CRASH OR PUT YOU IN DANGER BECAUSE IT IS STARVED FOR FUEL AND WILL NOT GET OUT OF THE WAY OF NORMAL TRAFFIC FLOW. THIS ISSUE HAPPENS BEFORE THE LOW FUEL LIGHT IS ILLUMINATED AND USUALLY STILL HAS 1/3 OF THE FUEL REMAINING. I HAVE CONTACTED HARLEY AND MADE THEM AWAR... Read more
HARLEY-DAVIDSON
FLHX
(2012) — POWER TRAIN
Jul 22, 2015
Incident date: Jul 10, 2015
WHILE TRAVELING AT SPEED LIMIT I ATTEMPTED TO EXIT HIGHWAY 101 SOUTHBOUND IN NOVATO CALIFORNIA. UPON BRAKING AND DOWNSHIFTING I REALIZED THE ENTIRE FOOT SHIFTER WAS MISSING. THE VEHICLE WAS IN SIXTH FEAR AND I HAD TO INITIATE EMERGENCY BRAKING TO AVOID LOSING CONTROL OF THE BIKE ON THE EXIT RAMP. THE BIKE WAS THEN STUCK IN SIXTH GEAR AND COULD NOT BE DRIVEN FURTHER. UPON OBTAINING REPLACEMENT PART... Read more
HARLEY-DAVIDSON
VRSCA
(2006) — FUEL/PROPULSION SYSTEM
Jul 21, 2015
Incident date: Jul 21, 2015
FUEL GAUGE IS USELESS. GOES FROM HALF TO EMPTY IN ABOUT 10 MILES. IT HAS LEFT ME STRANDED IN A COUPLE OF SPOTS.
HARLEY-DAVIDSON
VRSCDX
(2015) — WHEELS
Jul 20, 2015
Incident date: Jul 16, 2015
SQUEELING RUBBING SOUND FROM THE REAR OF THE MOTORCYCLE, TOOK IT IN TO THE DEALERSHIP, THEY FOUND BAD REAR SWING ARM PIVOT ASSEMBLY BUSHINGS AND THREE BAD BEARINGS, DRIVE SPROCKET BEARING AND REAR TWO WHEEL BEARINGS.....AT 5400 MILES....WOW... SEARCH OF THE FORUMS REVEALS HARLEY HAVE A KNOW BEARING ISSUE. THIS IS A SAFETY ISSUE AND REQUIRES A RECALL.
HARLEY-DAVIDSON
FLHX
(2015) — STRUCTURE:BODY
Jul 20, 2015
Incident date: Jul 20, 2015
BOUGHT NEW 2015 HARLEY STREET GLIDE . LEFT FOR WORK APPROXIMATELY 15 MILE FROM HOME . WHEN I GOT THERE MY RIGHT SIDE HARD CASE SADDLE BAG WAS GONE. DISENGAGED SOMEWHERE BETWEEN HOME AND WORK. LOOKED FOR HOURS COULD NOT FIND. *TR
HARLEY-DAVIDSON
FLS SOFTAIL
(2015) — VEHICLE SPEED CONTROL
Jul 17, 2015
Incident date: Jul 16, 2015
MY 2015 FLS HAS JUST UNDER 700 MILES ON IT & THE SPEEDOMETER BROKE YESTERDAY. STUCK ON 60MPH. IT DROPPED BACK DOWN TO 0 AFTER SITTING FOR A HALF HOUR, BUT STUCK AGAIN AS SOON AS I REACHED 45 MPH. IT JUMPED UP TO 100MPH & WAS INACCURATE FOR THE REST OF MY RIDE. I CALLED MY DEALER & I KNOW IT WILL BE TAKEN CARE OF RIGHT AWAY BUT I BELONG TO A GROUP ONLINE OF ONLY SOFTAIL SLIM OWNERS & SEVERAL HAVE H... Read more
HARLEY-DAVIDSON
FLH ELECTRA GLIDE
(9999) — EXTERIOR LIGHTING:HEADLIGHTS
Jul 16, 2015
Incident date: Apr 23, 2015
TL* THE CONTACT OWNS A 2014 (NA) HARLEY DAVIDSON FLH ELECTRA GLIDE ULTRA LIMITED. WHILE RIDING THE MOTORCYCLE AT NIGHT, THE CONTACT EXPERIENCED LIMITED VISIBILITY. WHEN TURNING CORNERS, THE HEADLIGHT SPECTRUM DID NOT LEAD INTO THE TURN AND LEFT A DARK SPOT AHEAD OF THE MOTORCYCLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER A REMEDY. THE FAILURE MILEAGE WAS 90.
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Jul 16, 2015
Incident date: Jul 3, 2015
THE BIKE SURGES WHEN SHIFTING GEARS, DUE TO FUEL PUMP NOT OPERATING PROPERLY. IT WILL START A LOWER SPEEDS, THEN BEGIN TO HAPPEN AT HIGHER SPEEDS. 2 FUEL PUMPS HAVE BEEN PUT INTO THE BIKE AND THE ISSUE STILL HAPPENS.
HARLEY-DAVIDSON
FLHRI
(2006) — ELECTRICAL SYSTEM
Jul 15, 2015
Incident date: Jul 9, 2015
TL* THE CONTACT OWNS A 2006 HARLEY DAVIDSON ROAD KING (NA). WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VOLTAGE METER FAILED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS A CUSTOMER SATISFACTION PROGRAM THAT EXPIRED IN 2008. THE VEHICLE WAS REPA... Read more
HARLEY-DAVIDSON
XL SPORTSTER
(2014) — TIRES
Jul 13, 2015
Incident date: Jul 13, 2015
I PURCHASED A USED HARLEY DAVIDSON STREET GLIDE SPECIAL, FLHXS WITH 8,300 MILES. UPON CLOSE INSPECTION, I FOUND THAT THE FRONT TIRE SIDEWALL WAS SPLITTING NEXT TO THE BEAD. MY DEALER REPLACED THE TIRE UNDER WARRANTY AT NO CHARGE TO ME. TIRE WAS A DUNLOP 408F, 130B/60/19. *TR
HARLEY-DAVIDSON
FLHXI
(2013) — ENGINE
Jul 13, 2015
Incident date: Aug 28, 2013
THE CRUISE CONTROL ON MY 2013 HARLEY DAVIDSON MOTORCYCLE HAS AT TIMES LOCKED THE THROTTLE IN THE FULL OPEN POSITION AND AT OTHER TIMES IT HAS JUST COMPLETELY SHUT THE THROTTLE DOWN. IT HAS DONE THIS WITHOUT WARNING. THIS FIRST HAPPENED WHILE ON AN INTERSTATE AT APPROXIMATELY 73 MPH, THE THROTTLE WENT TO FULL OPEN. SINCE THEN I HAVE EXPERIENCE SITUATIONS WHERE THE THROTTLE JUST SHUTS COMPLETELY DOW... Read more
HARLEY-DAVIDSON
FLHXI
(2013) — ELECTRICAL SYSTEM
Jul 13, 2015
Incident date: Aug 28, 2013
THE CRUISE CONTROL ON MY 2013 HARLEY DAVIDSON MOTORCYCLE HAS AT TIMES LOCKED THE THROTTLE IN THE FULL OPEN POSITION AND AT OTHER TIMES IT HAS JUST COMPLETELY SHUT THE THROTTLE DOWN. IT HAS DONE THIS WITHOUT WARNING. THIS FIRST HAPPENED WHILE ON AN INTERSTATE AT APPROXIMATELY 73 MPH, THE THROTTLE WENT TO FULL OPEN. SINCE THEN I HAVE EXPERIENCE SITUATIONS WHERE THE THROTTLE JUST SHUTS COMPLETELY DOW... Read more
HARLEY-DAVIDSON
XG750
(2015) — STEERING
Jul 12, 2015
Incident date: Jul 12, 2015
MOTORCYCLE LAGGED AND LEAPED ACCELERATING FROM A STOP WHILE LOW ON FUEL - THIS PROBLEM WAS SAID TO BE REMEDIED AFTER BRINGING IT UP WITH A DEALER AND THEY INSTALLED A NEW FUEL PUMP... HOWEVER THE PROBLEM SEEMS TO HAVE RETURNED. ACCELERATION SEEMS TO STUTTER THEN RETURN AT FULL FORCE IN A SPLIT SECOND, CAUSING LOSS OF TRACTION AND STEERING. CANNOT STRESS ENOUGH HOW DANGEROUS THIS IS DRIVING IN AN U... Read more
HARLEY-DAVIDSON
XG750
(2015) — VEHICLE SPEED CONTROL
Jul 12, 2015
Incident date: Jul 12, 2015
MOTORCYCLE LAGGED AND LEAPED ACCELERATING FROM A STOP WHILE LOW ON FUEL - THIS PROBLEM WAS SAID TO BE REMEDIED AFTER BRINGING IT UP WITH A DEALER AND THEY INSTALLED A NEW FUEL PUMP... HOWEVER THE PROBLEM SEEMS TO HAVE RETURNED. ACCELERATION SEEMS TO STUTTER THEN RETURN AT FULL FORCE IN A SPLIT SECOND, CAUSING LOSS OF TRACTION AND STEERING. CANNOT STRESS ENOUGH HOW DANGEROUS THIS IS DRIVING IN AN U... Read more
HARLEY-DAVIDSON
XG750
(2015) — FUEL/PROPULSION SYSTEM
Jul 11, 2015
Incident date: Jul 10, 2015
WHILE DRIVING AT A STEADY 35 MPH OR SO, THE BIKE SUDDENLY LOST ENGINE POWER (AS IF I CLOSED THE THROTTLE) THEN WITHOUT WARNING IT OPENED RIGHT BACK UP AND LUNGED ME FORWARD AS IF I SUDDENLY TWISTED THE THROTTLE OPEN AGAIN. THIS HAS HAPPENED BOTH TIMES I GOT LOW ON GAS BUT BEFORE THE GAS LIGHT CAME ON! THERE WAS STILL QUITE A BIT OF GAS IN THE TANK. AND WHEN I FILL UP, THE PROBLEM DISAPPEARS UNTIL ... Read more
HARLEY-DAVIDSON
XG750
(2015) — UNKNOWN OR OTHER
Jul 11, 2015
Incident date: Jul 10, 2015
WHILE DRIVING AT A STEADY 35 MPH OR SO, THE BIKE SUDDENLY LOST ENGINE POWER (AS IF I CLOSED THE THROTTLE) THEN WITHOUT WARNING IT OPENED RIGHT BACK UP AND LUNGED ME FORWARD AS IF I SUDDENLY TWISTED THE THROTTLE OPEN AGAIN. THIS HAS HAPPENED BOTH TIMES I GOT LOW ON GAS BUT BEFORE THE GAS LIGHT CAME ON! THERE WAS STILL QUITE A BIT OF GAS IN THE TANK. AND WHEN I FILL UP, THE PROBLEM DISAPPEARS UNTIL ... Read more