Consumer Safety Complaints

Incident date: Oct 3, 2015

WHILE RIDE ABOUT 65 MPH ON MAJOR HWY WITH LOTS OF TRAFFIC. THE BIKE JUST LOST POWER, MOTOR WENT INTO IDLE OR LIMP HOME MODE. RIDING IN LEFT LANE, WITH SHOULDER ONLY ABOUT 2 FOOT WIDE, I COULD NOT PULL OVER TO LEFT SHOULDER. WITH TRAFFIC PASSING ME @65 TO 70 MPH I WAS DOWN TO 15 MPH BEFORE I HAD ENOUGH CLEAR TRAFFIC BEFORE I COULD CHANGE LANES TO GET TO THE RIGHT SHOULDER OF THE ROAD. TRAFFIC BEHI... Read more

Incident date: Sep 24, 2015

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON ROAD GLIDE FLTRSE3 MOTORCYCLE. WHILE ATTEMPTING TO ACCELERATE, THE THROTTLE MALFUNCTIONED AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PLUG AND HARNESS ON THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.

Incident date: Sep 26, 2015

UPON GETTING READY TO RIDE BIKE AT NIGHT, PULLED BACK ON HAND BRAKE LEVER AND NOTICED NO BRAKE LIGHT REFLECTION ON GROUND. THEREFORE DID AN INSPECTION AND NOTICED THAT WHEN PRESSING DOWN ON FOOT BRAKE PEDAL BRAKE LIGHT WOULD COME ON AND THEN WHEN PULLING BACK ON HAND BRAKE LEVER, LIGHT WOULD NOT COME ON. CALLED DEALER AND WAS TOLD IT BE A WEEK BEFORE THEY COULD LOOK AT IT. . I ONLY WONDER SINCE HO... Read more

Incident date: Sep 28, 2015

08 ULTRA CLASSIC ANNIVERSARY ISSUE. SAME ABS LOCKUP ON FRONT BRAKES, AS IT WAS MOVED TO OTHER SIDE OF BASEMENT, WHEN I NOTICED THAT I ONLY HAD ABOUT HALF INCH OF MOVEMENT. 3 WEEKS LATER, I GET READY TO RIDE AND THE FRONT BRAKE HAD NO MOVEMENT. TRACED BACK TO ABS MOD. THESE VALVES IN THE MODULE SHOULD NOT LOCK OUT ON A MECHANICAL FAIL, THE SPRINGS SHOULD FORCE THE VALVE SPOOLS INTO OPEN POSITION, P... Read more

Incident date: Sep 26, 2015

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING AT 5 MPH, THE CONTACT ATTEMPTED TO USE THE HORN OF THE MOTORCYCLE AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE HORN WAS NOT PROPERLY SEALED AND NEEDED TO BE REPLACED TO OPERATE IN A WORKING MANOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE ... Read more

Incident date: Aug 28, 2015

WHILE ON A TRIP THROUGH COLORADO I WAS DESCENDING A STEEP MOUNTAIN GRADE. I APPLIED LIGHT PRESSURE TO THE FRONT BRAKE AND FELT A VIBRATION IN THE FRONT END. AS I INCREASED THE FRONT BRAKE PRESSURE WHILE ATTEMPTING TO SLOW FOR A TIGHT TURN, THE VIBRATION INCREASED UNTIL THE ENTIRE MOTORCYCLE SHOOK. THE VIBRATION CEASED ONCE THE SPEED WAS REDUCED BELOW ABOUT 30 MPH OR BRAKE PRESSURE WAS RELEASED. T... Read more

Incident date: Sep 25, 2015

I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.

Incident date: Sep 25, 2015

I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.

Incident date: Sep 25, 2015

I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.

Incident date: Aug 1, 2015

FOLLOWING RECALL UPGRADE TO CLUTCH ACTUATION SYSTEM, CLUTCH MASTER CYLINDER LEAKS CLUTCH FLUID.

Incident date: Jul 18, 2012

I WAS IN A ROUNDABOUT WHEN I TRIED TO INCREASE MY SPEED BUT NO RESPONSE. THE BIKE WOULD STILL RUN SO I LIMPED HOME. EVER SANCE IT HAS SET TWO CODES THAY ARE P1510 AND P2138 WENT TO LOCAL DELER HE TOLD ME I WOULD HALF TO INSTALL A RACE TUNER I DIDNOT INSTALL A RACE TUNER . THAY ALSO TOLD ME TO LIVE WITH IT

Incident date: Sep 18, 2015

REAR BRAKE LINE FAILURE -- IMPROPER CLUTCH CABLE ROUTING RUBBED AGAINST THE BRAKE LINE RESULTING A RUPTURE.

Incident date: Sep 19, 2015

FRONT BRAKE LEVER WILL NOT MOVE MUCH AND TAKES A LOT OF FORCE TO GET IT TO MOVE. FRONT BRAKE WILL NOT WORK. THIS IS A BIG AND DANGEROUS PROBLEM!! AFTER RESEARCHING, I FOUND IT TO BE A COMMON PROBLEM WITH HARLEY DAVIDSON ABS EQUIPPED BIKES.

Incident date: Sep 16, 2015

VEHICLE RAN GREAT NO DRIVE ABILITY ISSUES. I WAS IN THE PROCESS OF INSTALLING THE HARLEY-DAVIDSON FUEL LEVEL SENSOR TO THE FUEL PUMP ASSEMBLY. WHICH IS A HARLEY-DAVIDSON PART TO GO WITH THE HARLEY-DAVIDSON TACHOMETER. WHEN I REMOVED THE FUEL PUMP I FOUND THAT THE GROUND WIRE FROM THE FUEL PUMP CONNECTOR WAS MELTED FROM AN OVERLOADED ELECTRICAL CIRCUIT INSIDE THE GAS TANK. KNOWING THAT THIS CONDIT... Read more

Incident date: Apr 14, 2015

TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLHXS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V216000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident date: Oct 15, 2014

THE COMPENSATING SPROCKET, IN THE PRIMARY DRIVE, MAKES A CONTACT TICKETY TICKETY OR A LOUDER CLACKING NOISE DEPENDING ON THE SPEED AND GEAR SELECTION. THE TRANSMISSION MAKES A HOWLING NOISE IN ALL GEARS EXCEPT 6TH. BETWEEN THE TICKETY TICKETY, CLACKING AND HOWLING IT'S A DISTRACTION DIVERTING YOUR ATTENTION FROM TO THE SURROUNDINGS, AND TRAFFIC CONDITIONS. THE DEALERS(HARLEY DAVIDSON) SAY THE NOIS... Read more

Incident date: Feb 10, 2015

I BOUGHT MY BIKE BRAND NEW ON 08/31/14. AT EXACTLY 5000 MILES, (TECHNICALLY BEFORE THEN), THE REAR FACTORY DUNLOP D401 WAS SLICK. I TOOK THE BIKE TO THE DEALER, AND THEY SAID THE BIKE WAS PERFECT, ALIGNMENT WAS PERFECT, EVEN THE TIRE WEAR WAS PERFECT AND THAT SOMETIMES, BIKES JUST DO THAT. I DON'T BUY THAT. THEY REFUSED TO HELP ME WITH IT, SO I CONTACTED DUNLOP, WHO ALSO REFUSED TO HELP. SO, I BOU... Read more

Incident date: Aug 10, 2015

THE TIRE IS SEPARATING. THE TREAD IS LIFTING FROM THE CARCASS AND CORDS ARE VISIBLE AT 5,000 MILES. OTHERS HAVE HAD THE SAME PROBLEM, SEARCH FORUMS OR GOOGLE IT.

Incident date: Sep 7, 2015

I BELIEVE THAT THERE MAY BE POOR VIBRATIONAL DESIGN OR QUALITY CONTROL FOR THE LEFT FOOT SHIFTER LINKAGE THAT CONNECTS TO THE TRANSMISSION. I WAS GOING UPHILL AND NOTICED THE BIKE LOSE SPEED WHEN SHIFTING TO 4TH AND 5TH GEAR. AFTER A COUPLE OF HILLS, AS I WAS GOING DOWNHILL THE SHIFTER WOULD NOT DOWNSHIFT. I PULLED OVER AND SAW THAT THE BOLT WAS ALMOST OUT OF THE SHIFTER LINKAGE AND THAT THE FASTE... Read more

Incident date: Sep 1, 2015

TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLTRXS. WHILE THE VEHICLE WAS IDLING, THE CONTACT HEARD A LOUD KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS INFORMED NOT TO TOUCH THE VEHICLE UNTIL IT REACHED 1,000 MILES AND THEY WOULD GIVE THE DEALER A PROCEDURE TO FOLLOW. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 22.

Incident date: Apr 1, 2015

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHX MOTORCYCLE. WHEN THE MOTORCYCLE CLUTCH WAS ENGAGED TO START THE ENGINE, THE MOTORCYCLE FAILED TO ACCELERATE. THE CONTACT HAD TO ENGAGE THE START SWITCHES SEVERAL TIMES TO ENGAGE ACCELERATION. THE CONTACT ALSO STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING AND THE MOTORCYCLE DECELERATED. THE MOTORCYCLE WAS TAKEN TO THE DEALER SEVERAL ... Read more

Incident date: Sep 1, 2010

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON STREET RIDE FLHX MOTORCYCLE. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE THROTTLE FAILED TO RESPOND. THE FAILURE RECURRED SEVERAL TIMES. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTAKE MANIFOLD AND THE INDUCTION MODULE KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. ... Read more

Incident date: Sep 1, 2010

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON STREET RIDE FLHX MOTORCYCLE. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE THROTTLE FAILED TO RESPOND. THE FAILURE RECURRED SEVERAL TIMES. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTAKE MANIFOLD AND THE INDUCTION MODULE KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. ... Read more

Incident date: Aug 19, 2014

RIGHT REAR AIR SHOCK IS LEAKING OIL OUT THE BOTTOM. OIL LEAKS AND SPRAYS AGAINST THE WHEEL AND REAR BRAKE ROTOR. THE OIL THAT COMES IN CONTACT WITH THE REAR BRAKE ROTOR GREATLY REDUCES BRAKING EFFICIENCY, AND COULD POSSIBLY LEAD TO A CRASH. THE REPLACEMENT SHOCK IS ON BACKORDER DUE TO THIS BECOMING A VERY COMMON PROBLEM.

Incident date: Aug 31, 2015

TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON EG ULTRA LIMITED LOW (NA) MOTORCYCLE. WHEN THE CLUTCH WAS FULLY ENGAGED, THE MOTORCYCLE STARTED TO MOVE FORWARD UNEXPECTEDLY. THE MOTORCYCLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V216000 (POWER TRAIN). THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 450.

Incident date: Jun 2, 2001

MOTORCYCLE SURGES UNEXPECTEDLY AND THEN ALSO LOSES THROTTLE CONTROL. THE FIRST INCIDENT I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC AND AS SOON AS I GOT INTO THE TRAFFIC LANE MOTORCYCLE LOST ALL THROTTLE RESPONSE BUT MOTOR WAS STILL RUNNING. TRAFFIC WAS A 4 LANE STREET WITH SPEED POSTED AT 35 MPH. THERE WAS NO SHOULDER AND ONLY A CURB. I HAD NOWHERE TO PULL OVER. I ALMOST GOT HIT BY SEVERAL PA... Read more

Incident date: Apr 30, 2014

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS DIFFICULT TO SHIFT INTO DIFFERENT GEARS. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET, BEARING ROLLER, RETAINING RING, AND INNER PRIMARY BEARING RACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ... Read more

Incident date: Aug 31, 2015

TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON XG750. WHILE DRIVING AT 5 MPH, THE MOTORCYCLE PERFORMED AS IF IT WOULD STALL. THE VEHICLE UNEXPECTEDLY ACCELERATED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH INTO A CEMENT MEDIAN. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND LEFT LEG, A CONTUSION TO THE RIGHT SHIN AND KNUCKLE, AND LEFT WRIST DISLOCATION THAT... Read more

Crash 1 injured

Incident date: Nov 25, 2014

MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED US... Read more

Incident date: Nov 25, 2014

MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED US... Read more

Incident date: Nov 25, 2014

MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED US... Read more

Incident date: Jul 30, 2015

ABS ELEC CONTROLLER (MODULATOR) FAILED. BIKE STARTED UP AND INDICATOR LIGHT SHOWED ABS WAS WORKING, PULLED OUT OF DRIVEWAY AND LIGHT WENT OUT...(ALL NORMAL). THEN I HAD TO MAKE AN EMERGENCY STOP AND APPLIED BOTH BRAKES AND THE REAR LOCKED UP INSTEAD OF PULSING TO A STOP, I KNEW SOMETHING WAS WRONG AND BROUGHT THE BIKE IN FOR SERVICE AND I WAS INFORMED THAT THE ABS MOD. HAD FAILED AND NEEDED REPLAC... Read more

Incident date: Jul 30, 2015

ABS ELEC CONTROLLER (MODULATOR) FAILED. BIKE STARTED UP AND INDICATOR LIGHT SHOWED ABS WAS WORKING, PULLED OUT OF DRIVEWAY AND LIGHT WENT OUT...(ALL NORMAL). THEN I HAD TO MAKE AN EMERGENCY STOP AND APPLIED BOTH BRAKES AND THE REAR LOCKED UP INSTEAD OF PULSING TO A STOP, I KNEW SOMETHING WAS WRONG AND BROUGHT THE BIKE IN FOR SERVICE AND I WAS INFORMED THAT THE ABS MOD. HAD FAILED AND NEEDED REPLAC... Read more

Incident date: May 1, 2015

WE PURCHASED A 2015 STREET 750. AFTER TWO MONTHS OF RIDING (ABOUT 100 MILES), WE DISCOVERED SEVERAL SAFETY ISSUES THAT HAD BECOME APPARENT ONLY AFTER THROUGH ACTUAL RIDE TIME ON THE BIKE. I FIRST CALLED HD IN MILWAUKEE, WE SPOKE TO CUSTOMER SERVICE REPRESENTATIVE, DAVID, EXPLAINING OUR CONCERNS. I WAS GIVEN THE REFERENCE NUMBER 2506596. WE WERE SUBSEQUENTLY TOLD TO TAKE THE BIKE TO THE HD... Read more

Incident date: Aug 14, 2015

MET FRIENDS AT QUAKER STEAK FOR A RIDE,STARTED BIKE,RAN FOR 10 SECONDS THEN DIED,FUEL FILTER HOUSING CRACKED,WAS TOLD THERE WAS A RECALL ON THIS BUT DEALER STATED WAS NOT PART OF THE RECALL,TO ME IT SHOULD BE,HAD TO BE TOWED AND THEN 52.00 IN PARTS WITH ME FIXIG MYSELF

Incident date: May 24, 2015

FUEL PUMP ON THE MOTORCYCLE IS NOT IN GOOD WORKING ORDER WHEN THE FUEL LEVEL EMPTYS TO A CERTAIN POINT IN THE TANK NOT KNOWING WHEN BECAUSE THEIR IS ALSO NO GAS ODOMETER ON THE MOTORCYCLE THE MODEL BEGINS TO LAG AND LEAP AT ANY TIME AND AS MANY TIMES IT WANTS TO REACT AS AM TWISTING THE THROTTLE WHETHER AM SWITCHING GEARS OR JUST IN CRUSIE IT WILL DO THIS CAUSE ME TO LOSE CONTROL AND MAY LOSE CONT... Read more

Incident date: May 24, 2015

FUEL PUMP ON THE MOTORCYCLE IS NOT IN GOOD WORKING ORDER WHEN THE FUEL LEVEL EMPTYS TO A CERTAIN POINT IN THE TANK NOT KNOWING WHEN BECAUSE THEIR IS ALSO NO GAS ODOMETER ON THE MOTORCYCLE THE MODEL BEGINS TO LAG AND LEAP AT ANY TIME AND AS MANY TIMES IT WANTS TO REACT AS AM TWISTING THE THROTTLE WHETHER AM SWITCHING GEARS OR JUST IN CRUSIE IT WILL DO THIS CAUSE ME TO LOSE CONTROL AND MAY LOSE CONT... Read more

Incident date: Aug 21, 2015

WHILE TRYING TO START THE BIKE IT EXPLODED INTO FLAMES BURNT TO THE GROUND BURNED ME BADLY, I BARLEY LIVED.

Fire 1 injured

Incident date: Jun 12, 2015

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON STREET GLIDE FLHX EQUIPPED WITH DUNLOP D408F TIRES, SIZE: 130/70/B1863H (NA). WHILE THE VEHICLE WAS BEING INSPECTED AT AN INDEPENDENT MECHANIC, CRACKS IN THE SIDEWALL OF THE FRONT TIRE WERE DISCOVERED. THE DEALER CONFIRMED THAT THE FRONT TIRE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE AN... Read more

Incident date: Aug 15, 2015

MY 2001 HARLEY-DAVIDSON HAD A FRAME FAILURE ON THE SWING ARM (REAR FORK) WHERE THE AXLE BOLT GOES THROUGH THE SWING ARM. AFTER DOING SOME RESEARCH I FOUND THIS TO BE A VERY COMMON PROBLEM ON THE TOURING MODELS 1997-2001. HARLEY-DAVIDSON DID A RECALL IN 2000 FOR THE SWING ARM, THEY NEVER CHANGED THE DESIGN UNTIL 2002. HARLEY-DAVIDSON HAS DISCONTINUED THE SWING ARM FOR THE 2001 TOURING BIKES. THE D... Read more

Incident date: Jul 30, 2015

AFTER ABOUT 100 MILES ON TANK OF GAS THE BIKE STARTED TO BUCK FROM TAKE OFF AND UNTIL SECOND GEAR WAS APPLIED. THIS HAS HAPPENED ON SEVERAL OCCASIONS AROUND THE SAME AMOUNT OF MILEAGE AND FUEL LIGHT WAS NOT ON EITHER TIME. WHEN FILL UP WITH GAS IT ONLY TAKES 2 GALLONS AT MOST MEANING STILL HAD 1.5 GALLONS LEFT.

Incident date: Aug 6, 2015

I WAS JUST RIDING DOWN THE I-405 FREEWAY NEAR SEATTLE, WA AT ABOUT 70 MPH IN THE LEFT WITH NO SHOULDER AVAILABLE TO PULL OVER ONTO. THE THROTTLE SUDDENLY FAILED AND I HAD NO POWER. I SLOWED DRAMATICALLY AND WAS NEARLY RUN OVER BY A TRUCK. I PUT ON MY FLASHERS AND MOVED 3 LANES RIGHT TO GET TO THE SHOULDER ON THE RIGHT. TRAFFIC WAS HEAVY AND I WAS FORTUNATE NOT TO BE HIT WHEN I HAD NO THROTTLE CO... Read more

Incident date: Aug 6, 2015

I WAS JUST RIDING DOWN THE I-405 FREEWAY NEAR SEATTLE, WA AT ABOUT 70 MPH IN THE LEFT WITH NO SHOULDER AVAILABLE TO PULL OVER ONTO. THE THROTTLE SUDDENLY FAILED AND I HAD NO POWER. I SLOWED DRAMATICALLY AND WAS NEARLY RUN OVER BY A TRUCK. I PUT ON MY FLASHERS AND MOVED 3 LANES RIGHT TO GET TO THE SHOULDER ON THE RIGHT. TRAFFIC WAS HEAVY AND I WAS FORTUNATE NOT TO BE HIT WHEN I HAD NO THROTTLE CO... Read more

Incident date: Aug 6, 2015

I WAS JUST RIDING DOWN THE I-405 FREEWAY NEAR SEATTLE, WA AT ABOUT 70 MPH IN THE LEFT WITH NO SHOULDER AVAILABLE TO PULL OVER ONTO. THE THROTTLE SUDDENLY FAILED AND I HAD NO POWER. I SLOWED DRAMATICALLY AND WAS NEARLY RUN OVER BY A TRUCK. I PUT ON MY FLASHERS AND MOVED 3 LANES RIGHT TO GET TO THE SHOULDER ON THE RIGHT. TRAFFIC WAS HEAVY AND I WAS FORTUNATE NOT TO BE HIT WHEN I HAD NO THROTTLE CO... Read more

Incident date: Aug 7, 2015

DEPRESSED FRONT BRAKE LEVER AND IN COMPLETELY BOTTOMED OUT. HAD TO PUMP THE BRAKES UP TO STOP. A FEW DAYS LATER TOOK BIKE TO A VERY GOOD & TRUSTWORTHY MECHANIC. WE CHANGED THE MASTER CYLINDER & BLED SYSTEM. BRAKE ISSUE PERSIST. HARLEY WANTS BIKE TO DIAGNOSE ISSUE ($120.00). MECHANIC THINKS IT COULD BE THE MAIN ABS MODULE.

Incident date: Jul 1, 2015

NOTICED INCREASING WOBBLE IN TURNS, HANDLE BARS SHAKE AT OCCASION, TOOK TO DEALER, HE TEST RODE AND SAID IT WAS THE FRONT WHEEL BEARINGS WERE SHOT, AND THAT THIS IS A COMMON OCCURRENCE ON 09-12 HARLEYS, HE SAID HARLEY HAS SINCE BEEN USING A DIFFERENT BEARING, AND THAT THE REPLACEMENT WHEEL BEARINGS WERE AN UPGRADED PRODUCT.

Incident date: Aug 9, 2015

AT ABOUT 70 MILES ON A FULL TANK OF GAS, MY XG750, WHEN STOPPING AND GOING IT FELT AS THOUGH IT HAD NO POWER AND THEN SURGED. THIS HAPPENED EVERYTIME I STOPPED AND WOULD GO. THE FUEL LIGHT WOULD FLICKER ON AND OFF BUT WOULD GO OUT ONCE IT STOPPED SURGING. I STOPPED AND FILLED UP THE GAS TANK. ONCE FULL THE SURGING STOPPED. AFTER THAT I WAS AFRAID TO RIDE OVER 50 MILES WITHOUT GETTING MORE GAS. ... Read more

Crash

Incident date: Aug 5, 2015

"WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS M... Read more

Incident date: Aug 7, 2015

STARTED THE MOTORCYCLE IN NEUTRAL. WHEN I PULLED IN THE HYDRAULIC CLUTCH AND PUT THE BIKE IN 1ST GEAR, THE BIKE TOOK OFF. THE CLUTCH WAS COMPLETELY INEFFECTIVE AND I BARELY AVOIDED AN ACCIDENT. I WAS ABLE TO CONTROL THE BIKE BY SLAMMING ON THE BRAKES AND SHUTTING THE BIKE OFF. THE BIKE HAD TO BE TOWED TO THE DEALERSHIP AS IT IS NOT SAFE TO RIDE. WHEN THE DEALER RAN THE VIN TO SEE IF IT WAS ... Read more

Incident date: Aug 9, 2015

THE COMPENSATOR SPROCKET FAILED WHICH DESTROYED THE CLUTCH BASKET THAT SENT CHUNKS OF THE CLUTCH BASKET INTO THE PRIMARY CHAIN LOCKING UP THE MOTOR INSTANTLY AT 65 MILES AN HOUR LUCKILY I'VE RODE MY ENTIRE LIFE AND DIDN'T CRASH OR GET HIT THIS HAS BEEN AN ON GOING PROBLEM SINCE THE NEW PRIMARY SET UP WAS INTRODUCED HARLEY WILL NOT TAKE THIS PROBLEM SERIOUSLY I GUESS NOT ENOUGH PEOPLE HAVE CRASHED... Read more

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