Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 4,189 complaints for HARLEY-DAVIDSON
HARLEY-DAVIDSON
FLHRSE4
(2008) — VEHICLE SPEED CONTROL
Nov 10, 2015
Incident date: Nov 7, 2015
RIDING VEHICLE WHEN SUDDEN AND UNEXPECTED LOSS OF POWER OCCURRED. SEARCHED ONLINE AND FOUND THE ISSUE WAS WITH THE THROTTLE CONTROL ACTUATOR. HD HAS REVISED THIS ASSEMBLY, BUT IT IS STILL PROBLEMATIC. SEARCH RESULTS ARE LOADED WITH OTHER OWNERS EXPERIENCING THE SAME ISSUE. HD KNOWS ABOUT IT AND HAS ISSUED A TSB ON IT, BUT HAS DONE NOTHING IN THE ORDER OF A RECALL FOR THIS POTENTIALLY DEADLY SIT... Read more
HARLEY-DAVIDSON
FLHTCUSE2
(2007) — POWER TRAIN
Nov 4, 2015
Incident date: Oct 23, 2015
THE DRIVETRAIN IS VERY LOUD IN NEUTRAL AND HAVING LOAD BANGING NOISES AT START UP AND KICK BACKS.
HARLEY-DAVIDSON
FLHTCU
(2009) — SERVICE BRAKES
Nov 2, 2015
Incident date: Nov 1, 2015
FRONT BRAKE HAND LEVER IS VERY STIFF AND WORKS INTERMITTENTLY. MY BRAKES ARE ABS. I WAS IN MOTION AND HAD TO PULL ON THE BRAKE LEVER VERY HARD AND THE FRONT BRAKE SUDDENLY REACTS CAUSING A VERY HARD BRAKING ON THE FRONT END. THIS HAPPENED SEVERAL TIMES. THERE IS NO GRADUAL BRAKING AS YOU PULL THE LEVER, SOMETIMES YOU CAN'T EVEN PULL THE LEVER CAUSING YOU TO RELY SOLELY ON THE REAR BRAKE.. I HAVE ... Read more
HARLEY-DAVIDSON
FLHXS
(2014) — STRUCTURE:BODY
Nov 2, 2015
Incident date: Oct 18, 2015
REGARDING NHTSA RECALL NO. 15V-427: LOCAL HD DEALER REPLACED MY ORIGINAL ATTACHMENT SPRINGS TO MY 2024 HD STREET GLIDE SADDLEBAGS AS REQUIRED BY THIS RECALL. HOWEVER, ONE OF MY BAGS RECENTLY FELL OFF WHILE RIDING AFTER THE NEW REPLACEMENT SPRINGS WERE INSTALLED. A LOCAL DEALERSHIP INSPECTED AND ORIGINALLY STATED HARLEY SENT THEM THE WRONG REPLACEMENT SPRINGS. THAT WAS THE REASON MY BAG FELL OFF.... Read more
HARLEY-DAVIDSON
FLHXS
(2014) — EQUIPMENT
Nov 2, 2015
Incident date: Oct 18, 2015
REGARDING NHTSA RECALL NO. 15V-427: LOCAL HD DEALER REPLACED MY ORIGINAL ATTACHMENT SPRINGS TO MY 2024 HD STREET GLIDE SADDLEBAGS AS REQUIRED BY THIS RECALL. HOWEVER, ONE OF MY BAGS RECENTLY FELL OFF WHILE RIDING AFTER THE NEW REPLACEMENT SPRINGS WERE INSTALLED. A LOCAL DEALERSHIP INSPECTED AND ORIGINALLY STATED HARLEY SENT THEM THE WRONG REPLACEMENT SPRINGS. THAT WAS THE REASON MY BAG FELL OFF.... Read more
HARLEY-DAVIDSON
FLHTCUI
(2002) — POWER TRAIN
Oct 31, 2015
Incident date: Sep 14, 2015
ON SEPT 14 2015 WHILE RIDING MY MOTORCYCLE DRIVING IN HEAVY TRAFFIC MY DRIVE BELT BROKE CAUSING MY VEHICLE TO SLOW SUDDENLY IN TRAFFIC ALMOST GETTING REAR ENDED. THE BELT WAS FAIRLY NEW AND HAD JUST BEEN REPLACED APPROXIMATELY 2 YEARS AGO BY A HARLEY DEALER IN VIRGINIA. AT THAT TIME THE SAME THING HAPPENED WHILE RIDING THE BELT SUDDENLY BROKE AND I WAS COMING DOWN A STEEP GRADE AND WAS ALMOST RUN ... Read more
HARLEY-DAVIDSON
FLSTC
(2007) — SERVICE BRAKES
Oct 30, 2015
Incident date: Jan 28, 2008
I HAVE NOTICED THAT BRAKE FLUID WEEPS OUT OF THE MASTER CYLINDER DUE TO A FAULTY RUBBER CAP GASKET... WHEN I CONTACTED THE LOCAL HARLEY DEALER IN METAIRIE LOUISIANA, I WAS IN FORMED THAT HARLEY DAVIDSON HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME... THEY HAVE KNOWN SO LONG THAT THEY HAVE FORMULATED DIFFERENT GASKET MATERIALS 3 (THREE) TIMES SINCE I PURCHASED MY MOTORCYCLE IN 2007.. THEY ALSO HAV... Read more
HARLEY-DAVIDSON
VRSCF
(2009) — POWER TRAIN
Oct 30, 2015
Incident date: Oct 22, 2015
I NOTICED THE ENGINE OIL LIGHT FLICKERING AFTER THE ENGINE IS WARMED UP. I DECIDED TO TALK TO MY LOCL HARLEY DEALERSHIP AND THEY INFORMED ME THAT IT WAS A KNOWN ISSUE AND COULD CAUSE ME TO WRECK IF THE ENGINE SEIZED. AS A QUALITY ENGINEER BY TRADE, I INVESTIGATED THE ISSUE AND FOUND SIMILAR COMPLAINTS FROM OTHERS ON VARIOUS HARLEY FORUMS. THE ISSUE IS THE TRIPLE SPROCKET BOLT BACKS OUT DUE TO POOR... Read more
HARLEY-DAVIDSON
FLHX
(2015) — POWER TRAIN
Oct 28, 2015
Incident date: Oct 3, 2015
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLHX. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO CRASH INTO AN OPEN LOT. THE CONTACT SUSTAINED A SKULL, ANKLE, LEFT LEG, AND RIGHT FOOT INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. PRIOR TO THE FAILURE, TH... Read more
Crash
4 injured
HARLEY-DAVIDSON
FLD
(2015) — ENGINE
Oct 21, 2015
Incident date: Oct 19, 2015
WHILE RIDING THE BIKE I HEARD AN UNUSUAL METAL NOISE (EVER SO SLIGHT NEXT TO THE SOUND OF THE BIKE) LOOKED DOWN TO DISCOVER REAR BRAKE ROD DISCONNECTED FROM REAR BRAKE PEDDLE. CLEVIS PIN AND COTTER APPARENTLY DROPPED OFF THE BIKE. WHEN I WENT TO TAP THE BRAKE PEDDLE, TO STOP THE BIKE, IT WAS HORIZONTAL TO THE PAVEMENT AND COMPLETELY INOPERABLE. BLACK WIDOW H-D PUT A 1/4 X 1" BOLT - WASHER - WASHER... Read more
HARLEY-DAVIDSON
FLD
(2015) — SERVICE BRAKES
Oct 21, 2015
Incident date: Oct 19, 2015
WHILE RIDING THE BIKE I HEARD AN UNUSUAL METAL NOISE (EVER SO SLIGHT NEXT TO THE SOUND OF THE BIKE) LOOKED DOWN TO DISCOVER REAR BRAKE ROD DISCONNECTED FROM REAR BRAKE PEDDLE. CLEVIS PIN AND COTTER APPARENTLY DROPPED OFF THE BIKE. WHEN I WENT TO TAP THE BRAKE PEDDLE, TO STOP THE BIKE, IT WAS HORIZONTAL TO THE PAVEMENT AND COMPLETELY INOPERABLE. BLACK WIDOW H-D PUT A 1/4 X 1" BOLT - WASHER - WASHER... Read more
HARLEY-DAVIDSON
FLHRC
(2008) — POWER TRAIN
Oct 20, 2015
Incident date: Sep 26, 2015
2008 HARLEY-DAVIDSON ROADKING CLASSIC WITH 23,748 MILES STARTED HAVING EXCESSIVE VIBRATION AND THE STARTER MADE A LOUD "BANG" DURING HOT STARTS...ALSO NOTICED A LOUD CLUNK SOUND FROM THE PRIMARY CHAIN CASE WHEN SHUTTING THE ENGINE OFF. THE HARLEY-DAVIDSON DEALERSHIP DIAGNOSED THE PROBLEM TO BE A WORN COMPENSATOR AND SPROCKET. APPARENTLY THESE COMPONENTS ARE HAVING A HIGH RATE OF PRE--MATURE FAILUR... Read more
HARLEY-DAVIDSON
FLHR
(2015) — STRUCTURE:BODY
Oct 16, 2015
Incident date: Oct 5, 2015
WHILE ON A ROAD TRIP THROUGH NORTHERN ARIZONA AND UTAH IN EARLY OCTOBER 2015, THE LICENSE PLATE MOUNTING BRACKET BROKE OFF THE BIKE AND WAS LOST. ATTACHED TO THE BROKEN MOUNT WAS MY LICENSE PLATE, THE ASSOCIATED FASTENERS, REFLECTOR AND POSSIBLY MORE UNKNOWN ITEMS. THE MOUNTING BRACKET FRACTURED THROUGH BOTH MOUNTING BOLT HOLES. I HAD ACHIEVED SPEEDS UP TO 75 MILES PER HOUR WITH THE MOTORCYCLE W... Read more
HARLEY-DAVIDSON
FLHTCU
(2008) — POWER TRAIN
Oct 14, 2015
Incident date: Aug 14, 2015
MY COMPENSATOR WENT BAD ABOUT A YEAR AGO WHILE MY BIKE WAS STILL UNDER EXTENDED WARRANTY. THE DEALER SAID IT WAS JUST NORMAL NOISE. NOW COME TO FIND OUT HARLEY DAVIDSON KNOWS THEY HAVE A PROBLEM WITH THEIR COMPENSATOR. THEY DON'T EVEN LAST 20,00 MILES AND I THINK THEY SHOULD RECALL THEM. ALL YOU HAVE TO DO IS GO ON THE HARLEY DAVIDSON FORUMS AND THERE YOU WILL FIND ALL KINDS OF MAD OWNERS THAT THI... Read more
HARLEY-DAVIDSON
XL1200N
(2010) — POWER TRAIN
Oct 14, 2015
Incident date: Jul 21, 2015
PRIMARY & TRANSMISSION FLUID IS BEING PULLED INTO THE CRANK CASE. RESULTED IN COMPLETE TRANSMISSION FAILURE. CAUSE UNDETERMINED AS THE DEALER INDICATED THE SEAL WAS INSTALLED PROPERLY AND NO LEAKS OR OIL BURNING WAS FOUND. PURCHASED WITH 1801 MILES FROM DEALER. NEXT PRIMARY OIL SERVICE PER HARLEY AT 10,000 MILES, THIS FAILURE HAPPENED OVERTIME WITH NO ABILITY TO DETECT AND MILEAGE IS AT APPROX... Read more
HARLEY-DAVIDSON
FLHTC
(2010) — VEHICLE SPEED CONTROL
Oct 8, 2015
Incident date: Oct 3, 2015
WHILE RIDE ABOUT 65 MPH ON MAJOR HWY WITH LOTS OF TRAFFIC. THE BIKE JUST LOST POWER, MOTOR WENT INTO IDLE OR LIMP HOME MODE. RIDING IN LEFT LANE, WITH SHOULDER ONLY ABOUT 2 FOOT WIDE, I COULD NOT PULL OVER TO LEFT SHOULDER. WITH TRAFFIC PASSING ME @65 TO 70 MPH I WAS DOWN TO 15 MPH BEFORE I HAD ENOUGH CLEAR TRAFFIC BEFORE I COULD CHANGE LANES TO GET TO THE RIGHT SHOULDER OF THE ROAD. TRAFFIC BEHI... Read more
HARLEY-DAVIDSON
FLHTCU
(2014) — SERVICE BRAKES
Oct 2, 2015
Incident date: Sep 26, 2015
UPON GETTING READY TO RIDE BIKE AT NIGHT, PULLED BACK ON HAND BRAKE LEVER AND NOTICED NO BRAKE LIGHT REFLECTION ON GROUND. THEREFORE DID AN INSPECTION AND NOTICED THAT WHEN PRESSING DOWN ON FOOT BRAKE PEDAL BRAKE LIGHT WOULD COME ON AND THEN WHEN PULLING BACK ON HAND BRAKE LEVER, LIGHT WOULD NOT COME ON. CALLED DEALER AND WAS TOLD IT BE A WEEK BEFORE THEY COULD LOOK AT IT. . I ONLY WONDER SINCE HO... Read more
HARLEY-DAVIDSON
FLHTCU
(2008) — SERVICE BRAKES
Oct 2, 2015
Incident date: Sep 28, 2015
08 ULTRA CLASSIC ANNIVERSARY ISSUE. SAME ABS LOCKUP ON FRONT BRAKES, AS IT WAS MOVED TO OTHER SIDE OF BASEMENT, WHEN I NOTICED THAT I ONLY HAD ABOUT HALF INCH OF MOVEMENT. 3 WEEKS LATER, I GET READY TO RIDE AND THE FRONT BRAKE HAD NO MOVEMENT. TRACED BACK TO ABS MOD. THESE VALVES IN THE MODULE SHOULD NOT LOCK OUT ON A MECHANICAL FAIL, THE SPRINGS SHOULD FORCE THE VALVE SPOOLS INTO OPEN POSITION, P... Read more
HARLEY-DAVIDSON
FLTRSE3
(2009) — VEHICLE SPEED CONTROL
Oct 2, 2015
Incident date: Sep 24, 2015
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON ROAD GLIDE FLTRSE3 MOTORCYCLE. WHILE ATTEMPTING TO ACCELERATE, THE THROTTLE MALFUNCTIONED AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PLUG AND HARNESS ON THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.
HARLEY-DAVIDSON
FLHTCU103
(2012) — ELECTRICAL SYSTEM:HORN
Oct 2, 2015
Incident date: Sep 26, 2015
TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING AT 5 MPH, THE CONTACT ATTEMPTED TO USE THE HORN OF THE MOTORCYCLE AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE HORN WAS NOT PROPERLY SEALED AND NEEDED TO BE REPLACED TO OPERATE IN A WORKING MANOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE ... Read more
HARLEY-DAVIDSON
FLHTK
(2015) — SERVICE BRAKES
Sep 29, 2015
Incident date: Aug 28, 2015
WHILE ON A TRIP THROUGH COLORADO I WAS DESCENDING A STEEP MOUNTAIN GRADE. I APPLIED LIGHT PRESSURE TO THE FRONT BRAKE AND FELT A VIBRATION IN THE FRONT END. AS I INCREASED THE FRONT BRAKE PRESSURE WHILE ATTEMPTING TO SLOW FOR A TIGHT TURN, THE VIBRATION INCREASED UNTIL THE ENTIRE MOTORCYCLE SHOOK. THE VIBRATION CEASED ONCE THE SPEED WAS REDUCED BELOW ABOUT 30 MPH OR BRAKE PRESSURE WAS RELEASED. T... Read more
HARLEY-DAVIDSON
XG500
(2015) — UNKNOWN OR OTHER
Sep 26, 2015
Incident date: Sep 25, 2015
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.
HARLEY-DAVIDSON
XG500
(2015) — POWER TRAIN
Sep 26, 2015
Incident date: Sep 25, 2015
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.
HARLEY-DAVIDSON
XG500
(2015) — FUEL/PROPULSION SYSTEM
Sep 26, 2015
Incident date: Sep 25, 2015
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VERY UNSAFE PREDICAMENT AND I HAD TO ROLL ACROSS LANES OF TRAFFIC WHILE DECELERATING.
HARLEY-DAVIDSON
FLHXS
(2014) — UNKNOWN OR OTHER
Sep 25, 2015
Incident date: Aug 1, 2015
FOLLOWING RECALL UPGRADE TO CLUTCH ACTUATION SYSTEM, CLUTCH MASTER CYLINDER LEAKS CLUTCH FLUID.
HARLEY-DAVIDSON
FLHX
(2008) — FUEL/PROPULSION SYSTEM
Sep 23, 2015
Incident date: Jul 18, 2012
I WAS IN A ROUNDABOUT WHEN I TRIED TO INCREASE MY SPEED BUT NO RESPONSE. THE BIKE WOULD STILL RUN SO I LIMPED HOME. EVER SANCE IT HAS SET TWO CODES THAY ARE P1510 AND P2138 WENT TO LOCAL DELER HE TOLD ME I WOULD HALF TO INSTALL A RACE TUNER I DIDNOT INSTALL A RACE TUNER . THAY ALSO TOLD ME TO LIVE WITH IT
HARLEY-DAVIDSON
FLHX
(2008) — SERVICE BRAKES
Sep 22, 2015
Incident date: Sep 18, 2015
REAR BRAKE LINE FAILURE -- IMPROPER CLUTCH CABLE ROUTING RUBBED AGAINST THE BRAKE LINE RESULTING A RUPTURE.
HARLEY-DAVIDSON
FLHRC
(2011) — SERVICE BRAKES
Sep 21, 2015
Incident date: Sep 19, 2015
FRONT BRAKE LEVER WILL NOT MOVE MUCH AND TAKES A LOT OF FORCE TO GET IT TO MOVE. FRONT BRAKE WILL NOT WORK. THIS IS A BIG AND DANGEROUS PROBLEM!! AFTER RESEARCHING, I FOUND IT TO BE A COMMON PROBLEM WITH HARLEY DAVIDSON ABS EQUIPPED BIKES.
HARLEY-DAVIDSON
XL883N
(2012) — FUEL/PROPULSION SYSTEM
Sep 17, 2015
Incident date: Sep 16, 2015
VEHICLE RAN GREAT NO DRIVE ABILITY ISSUES. I WAS IN THE PROCESS OF INSTALLING THE HARLEY-DAVIDSON FUEL LEVEL SENSOR TO THE FUEL PUMP ASSEMBLY. WHICH IS A HARLEY-DAVIDSON PART TO GO WITH THE HARLEY-DAVIDSON TACHOMETER. WHEN I REMOVED THE FUEL PUMP I FOUND THAT THE GROUND WIRE FROM THE FUEL PUMP CONNECTOR WAS MELTED FROM AN OVERLOADED ELECTRICAL CIRCUIT INSIDE THE GAS TANK. KNOWING THAT THIS CONDIT... Read more
HARLEY-DAVIDSON
FLHXS
(2015) — POWER TRAIN
Sep 17, 2015
Incident date: Apr 14, 2015
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLHXS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V216000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HARLEY-DAVIDSON
FLHRI
(1997) — TIRES
Sep 9, 2015
Incident date: Aug 10, 2015
THE TIRE IS SEPARATING. THE TREAD IS LIFTING FROM THE CARCASS AND CORDS ARE VISIBLE AT 5,000 MILES. OTHERS HAVE HAD THE SAME PROBLEM, SEARCH FORUMS OR GOOGLE IT.
HARLEY-DAVIDSON
FLTRX
(2015) — POWER TRAIN
Sep 9, 2015
Incident date: Oct 15, 2014
THE COMPENSATING SPROCKET, IN THE PRIMARY DRIVE, MAKES A CONTACT TICKETY TICKETY OR A LOUDER CLACKING NOISE DEPENDING ON THE SPEED AND GEAR SELECTION. THE TRANSMISSION MAKES A HOWLING NOISE IN ALL GEARS EXCEPT 6TH. BETWEEN THE TICKETY TICKETY, CLACKING AND HOWLING IT'S A DISTRACTION DIVERTING YOUR ATTENTION FROM TO THE SURROUNDINGS, AND TRAFFIC CONDITIONS. THE DEALERS(HARLEY DAVIDSON) SAY THE NOIS... Read more
HARLEY-DAVIDSON
FLSTC
(2014) — UNKNOWN OR OTHER
Sep 9, 2015
Incident date: Feb 10, 2015
I BOUGHT MY BIKE BRAND NEW ON 08/31/14. AT EXACTLY 5000 MILES, (TECHNICALLY BEFORE THEN), THE REAR FACTORY DUNLOP D401 WAS SLICK. I TOOK THE BIKE TO THE DEALER, AND THEY SAID THE BIKE WAS PERFECT, ALIGNMENT WAS PERFECT, EVEN THE TIRE WEAR WAS PERFECT AND THAT SOMETIMES, BIKES JUST DO THAT. I DON'T BUY THAT. THEY REFUSED TO HELP ME WITH IT, SO I CONTACTED DUNLOP, WHO ALSO REFUSED TO HELP. SO, I BOU... Read more
HARLEY-DAVIDSON
FLHX
(2013) — ENGINE
Sep 8, 2015
Incident date: Apr 1, 2015
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHX MOTORCYCLE. WHEN THE MOTORCYCLE CLUTCH WAS ENGAGED TO START THE ENGINE, THE MOTORCYCLE FAILED TO ACCELERATE. THE CONTACT HAD TO ENGAGE THE START SWITCHES SEVERAL TIMES TO ENGAGE ACCELERATION. THE CONTACT ALSO STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING AND THE MOTORCYCLE DECELERATED. THE MOTORCYCLE WAS TAKEN TO THE DEALER SEVERAL ... Read more
HARLEY-DAVIDSON
FLTRXS
(2015) — ENGINE
Sep 8, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLTRXS. WHILE THE VEHICLE WAS IDLING, THE CONTACT HEARD A LOUD KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS INFORMED NOT TO TOUCH THE VEHICLE UNTIL IT REACHED 1,000 MILES AND THEY WOULD GIVE THE DEALER A PROCEDURE TO FOLLOW. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 22.
HARLEY-DAVIDSON
XG750
(2015) — VEHICLE SPEED CONTROL
Sep 8, 2015
Incident date: Sep 7, 2015
I BELIEVE THAT THERE MAY BE POOR VIBRATIONAL DESIGN OR QUALITY CONTROL FOR THE LEFT FOOT SHIFTER LINKAGE THAT CONNECTS TO THE TRANSMISSION. I WAS GOING UPHILL AND NOTICED THE BIKE LOSE SPEED WHEN SHIFTING TO 4TH AND 5TH GEAR. AFTER A COUPLE OF HILLS, AS I WAS GOING DOWNHILL THE SHIFTER WOULD NOT DOWNSHIFT. I PULLED OVER AND SAW THAT THE BOLT WAS ALMOST OUT OF THE SHIFTER LINKAGE AND THAT THE FASTE... Read more
HARLEY-DAVIDSON
FLHX
(2009) — VEHICLE SPEED CONTROL
Sep 8, 2015
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON STREET RIDE FLHX MOTORCYCLE. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE THROTTLE FAILED TO RESPOND. THE FAILURE RECURRED SEVERAL TIMES. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTAKE MANIFOLD AND THE INDUCTION MODULE KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. ... Read more
HARLEY-DAVIDSON
FLHX
(2009) — ENGINE
Sep 8, 2015
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON STREET RIDE FLHX MOTORCYCLE. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE THROTTLE FAILED TO RESPOND. THE FAILURE RECURRED SEVERAL TIMES. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTAKE MANIFOLD AND THE INDUCTION MODULE KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. ... Read more
HARLEY-DAVIDSON
FLHP
(2015) — SUSPENSION
Sep 7, 2015
Incident date: Aug 19, 2014
RIGHT REAR AIR SHOCK IS LEAKING OIL OUT THE BOTTOM. OIL LEAKS AND SPRAYS AGAINST THE WHEEL AND REAR BRAKE ROTOR. THE OIL THAT COMES IN CONTACT WITH THE REAR BRAKE ROTOR GREATLY REDUCES BRAKING EFFICIENCY, AND COULD POSSIBLY LEAD TO A CRASH. THE REPLACEMENT SHOCK IS ON BACKORDER DUE TO THIS BECOMING A VERY COMMON PROBLEM.
HARLEY-DAVIDSON
FLHX
(2012) — ENGINE
Sep 4, 2015
Incident date: Jun 2, 2001
MOTORCYCLE SURGES UNEXPECTEDLY AND THEN ALSO LOSES THROTTLE CONTROL. THE FIRST INCIDENT I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC AND AS SOON AS I GOT INTO THE TRAFFIC LANE MOTORCYCLE LOST ALL THROTTLE RESPONSE BUT MOTOR WAS STILL RUNNING. TRAFFIC WAS A 4 LANE STREET WITH SPEED POSTED AT 35 MPH. THERE WAS NO SHOULDER AND ONLY A CURB. I HAD NOWHERE TO PULL OVER. I ALMOST GOT HIT BY SEVERAL PA... Read more
HARLEY-DAVIDSON
FLHTKL
(2015) — POWER TRAIN
Sep 4, 2015
Incident date: Aug 31, 2015
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON EG ULTRA LIMITED LOW (NA) MOTORCYCLE. WHEN THE CLUTCH WAS FULLY ENGAGED, THE MOTORCYCLE STARTED TO MOVE FORWARD UNEXPECTEDLY. THE MOTORCYCLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V216000 (POWER TRAIN). THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 450.
HARLEY-DAVIDSON
FLHTCU
(2010) — POWER TRAIN
Sep 2, 2015
Incident date: Apr 30, 2014
TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS DIFFICULT TO SHIFT INTO DIFFERENT GEARS. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET, BEARING ROLLER, RETAINING RING, AND INNER PRIMARY BEARING RACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ... Read more
HARLEY-DAVIDSON
XG750
(2015) — VEHICLE SPEED CONTROL
Sep 1, 2015
Incident date: Aug 31, 2015
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON XG750. WHILE DRIVING AT 5 MPH, THE MOTORCYCLE PERFORMED AS IF IT WOULD STALL. THE VEHICLE UNEXPECTEDLY ACCELERATED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH INTO A CEMENT MEDIAN. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND LEFT LEG, A CONTUSION TO THE RIGHT SHIN AND KNUCKLE, AND LEFT WRIST DISLOCATION THAT... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLHTCU
(2010) — ELECTRICAL SYSTEM
Aug 27, 2015
Incident date: Nov 25, 2014
MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED US... Read more
HARLEY-DAVIDSON
FLHTC
(2009) — SERVICE BRAKES
Aug 27, 2015
Incident date: Jul 30, 2015
ABS ELEC CONTROLLER (MODULATOR) FAILED. BIKE STARTED UP AND INDICATOR LIGHT SHOWED ABS WAS WORKING, PULLED OUT OF DRIVEWAY AND LIGHT WENT OUT...(ALL NORMAL). THEN I HAD TO MAKE AN EMERGENCY STOP AND APPLIED BOTH BRAKES AND THE REAR LOCKED UP INSTEAD OF PULSING TO A STOP, I KNEW SOMETHING WAS WRONG AND BROUGHT THE BIKE IN FOR SERVICE AND I WAS INFORMED THAT THE ABS MOD. HAD FAILED AND NEEDED REPLAC... Read more
HARLEY-DAVIDSON
FLHTCU
(2010) — ENGINE
Aug 27, 2015
Incident date: Nov 25, 2014
MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED US... Read more
HARLEY-DAVIDSON
FLHTCU
(2010) — FUEL/PROPULSION SYSTEM
Aug 27, 2015
Incident date: Nov 25, 2014
MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED US... Read more
HARLEY-DAVIDSON
FLHTC
(2009) — UNKNOWN OR OTHER
Aug 27, 2015
Incident date: Jul 30, 2015
ABS ELEC CONTROLLER (MODULATOR) FAILED. BIKE STARTED UP AND INDICATOR LIGHT SHOWED ABS WAS WORKING, PULLED OUT OF DRIVEWAY AND LIGHT WENT OUT...(ALL NORMAL). THEN I HAD TO MAKE AN EMERGENCY STOP AND APPLIED BOTH BRAKES AND THE REAR LOCKED UP INSTEAD OF PULSING TO A STOP, I KNEW SOMETHING WAS WRONG AND BROUGHT THE BIKE IN FOR SERVICE AND I WAS INFORMED THAT THE ABS MOD. HAD FAILED AND NEEDED REPLAC... Read more
HARLEY-DAVIDSON
XG750
(2015) — ENGINE
Aug 26, 2015
Incident date: May 1, 2015
WE PURCHASED A 2015 STREET 750. AFTER TWO MONTHS OF RIDING (ABOUT 100 MILES), WE DISCOVERED SEVERAL SAFETY ISSUES THAT HAD BECOME APPARENT ONLY AFTER THROUGH ACTUAL RIDE TIME ON THE BIKE. I FIRST CALLED HD IN MILWAUKEE, WE SPOKE TO CUSTOMER SERVICE REPRESENTATIVE, DAVID, EXPLAINING OUR CONCERNS. I WAS GIVEN THE REFERENCE NUMBER 2506596. WE WERE SUBSEQUENTLY TOLD TO TAKE THE BIKE TO THE HD... Read more
HARLEY-DAVIDSON
FLHTC
(2008) — FUEL/PROPULSION SYSTEM
Aug 24, 2015
Incident date: Aug 14, 2015
MET FRIENDS AT QUAKER STEAK FOR A RIDE,STARTED BIKE,RAN FOR 10 SECONDS THEN DIED,FUEL FILTER HOUSING CRACKED,WAS TOLD THERE WAS A RECALL ON THIS BUT DEALER STATED WAS NOT PART OF THE RECALL,TO ME IT SHOULD BE,HAD TO BE TOWED AND THEN 52.00 IN PARTS WITH ME FIXIG MYSELF