Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 4,224 complaints for HARLEY-DAVIDSON
HARLEY-DAVIDSON
FLHTCU
(2008) - SERVICE BRAKES
Aug 29, 2016
Incident date: Aug 29, 2016
WHEN CITY DRIVING AT 25 MPH ON DRY PAVEMENT, AS YOU ARE APPROACHING A STOP SIGN AND APPLYING THE REAR BRAKES IF YOU HIT A SMALL BUMP, THE ABS SYSTEM RESTRICTS YOUR BRAKING ABILITY AND THE MOTORCYCLE WILL ROLL INTO THE INTERSECTION BEFORE STOPPING. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST TWO YEARS THAT I HAVE OWNED THIS BIKE.
HARLEY-DAVIDSON
CLASSIC CRUISER 98060-00V
(9999) - EQUIPMENT ADAPTIVE/MOBILITY
Aug 25, 2016
Incident date: Sep 7, 2013
EXACTLY ONE WEEK BEFORE THE CRASH THE REAR BRAKE FAILED TO STOP ON THE MOTORCYCLE. I HAVE BEEN RIDING FOR OVER 20 YEARS WITH MANY DIFFERENT MOTORCYCLES AND BRANDS AND THIS WAS THE FIRST TIME I HAD EVER EXPERIENCED A BRAKE FAILURE. I THOUGHT FOR A MINUTE TO TAKE THE BIKE STRAIGHT TO THE DEALER AND HAVE THEM LOOK AT IT BUT DID NOT, CHOSE TO GO HOME TO MY DAUGHTER INSTEAD. THE NEXT WEEK ON MY WAY ... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLHTCU
(2009) - ENGINE
Aug 25, 2016
Incident date: May 25, 2015
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE. WHILE DRIVING 70 MPH, THE ENGINE BEGAN TO IDLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONNECTOR FOR THE THROTTLE BODY FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROX... Read more
HARLEY-DAVIDSON
FLHTP
(2016) - TIRES
Aug 24, 2016
Incident date: Aug 3, 2016
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON TRI GLIDE (NA) EQUIPPED WITH DUNLOP SIGNATURE (NA) TIRES, SIZE: PS05/65R15 (NA). THE CONTACT STATED THAT THE MOTORCYCLE WAS EQUIPPED WITH ALL SEASON TIRES, WHICH PROVIDED LITTLE TO NO TRACTION DURING THE RAIN. WHILE ATTEMPTING TO ACCELERATE, THE REAR OF THE MOTORCYCLE BEGAN TO GLIDE IN THE OPPOSITE DIRECTION. THE MOTORCYCLE SPUN AROUND WHILE THE TIRES BE... Read more
HARLEY-DAVIDSON
VRSCF
(2013) - SERVICE BRAKES
Aug 23, 2016
Incident date: Aug 21, 2016
A BRAKE LINE FROM THE ABS MODULE IS INSTALLED SUCH THAT IT RUBS ON A RADIATOR HOSE CAUSING THE BRAKE LINE TO ABRADE AND CAUSE THE LOSS OF FLUID. THIS CONDITION RESULTS IN THE LOSS OF REAR BRAKING. IN MY INSTANCE THE LOSS OF BRAKING WAS NOTICED WHEN COMING TO A STOP. NO ACCIDENT WAS CAUSED BUT I KNOW OF OTHERS THAT HAVE BEEN IN NEAR MISS ACCIDENTS DUE TO THE LOSS OF THE REAR BRAKE. THE FRONT BRAKE ... Read more
HARLEY-DAVIDSON
FLHTCU
(2009) - SERVICE BRAKES
Aug 23, 2016
Incident date: Aug 22, 2016
DRIVING DOWN A BUSY HWY WHEN II WENT TO APPLY BRAKES THE FRONT BRAKE HANDLE WOULD NOT WORK. WOULDN'T COMPRESS. .JUST MISSED THE CAR IN FRONT OF ME AND WAS LUCKY ENOUGH TO GET OFF THE ROAD AND SLOW THE BIKE DOWN BEFORE I CAME TO A DRAINAGE DITCH. THIS IS INSANITY. NO WARNING NO MECHANICAL TAKE OVER. I WONDER HOW MANY PEOPLE HAVE BEEN HURT OR MAYBE KILLED BECAUSE OF THIS. THIS IS NOT NORMAK . WHERE... Read more
HARLEY-DAVIDSON
FLHTP
(2015) - UNKNOWN OR OTHER
Aug 20, 2016
Incident date: Aug 18, 2016
FOOT SHIFTER SHAFT HAD SPLINE STRIPPED OUT INNER SIDE OF SHAFT. SHAFT MATERIAL IS TOO SOFT, OR BAD DESIGN (INNER SIDE DOESN'T NEED TO BE SPLINED, COULD BE KEYED).
HARLEY-DAVIDSON
FXDL
(1999) - STEERING
Aug 20, 2016
Incident date: Jul 29, 2016
I JUST PURCHASE A 1999 HARLEY DAVIDSON FXDL FROM SMOKEY MOUNTAIN HARLEY DAVIDSON. ON MY WAY TO WORK DOING ABOUT 70MPH I EXPERIENCED A HIGH SPEED "WOBBLE" ON THE BIKE CAUSING A IMMEDIATE LOSS OF CONTROL AND MANUVERABILITY OF THE MOTORCYCLE. I HAD TO SLOWLY REDUCE SPEED AND TRY WITH WHAT LITTLE STEERING TO PULL OVER ON THE SIDE OF THE ROAD. IT ALMOST MADE ME CRASH THE MOTORCYCLE BECAUSE I WASNT PERP... Read more
HARLEY-DAVIDSON
FXDL
(1999) - ENGINE
Aug 20, 2016
Incident date: Jul 29, 2016
I JUST PURCHASE A 1999 HARLEY DAVIDSON FXDL FROM SMOKEY MOUNTAIN HARLEY DAVIDSON. ON MY WAY TO WORK DOING ABOUT 70MPH I EXPERIENCED A HIGH SPEED "WOBBLE" ON THE BIKE CAUSING A IMMEDIATE LOSS OF CONTROL AND MANUVERABILITY OF THE MOTORCYCLE. I HAD TO SLOWLY REDUCE SPEED AND TRY WITH WHAT LITTLE STEERING TO PULL OVER ON THE SIDE OF THE ROAD. IT ALMOST MADE ME CRASH THE MOTORCYCLE BECAUSE I WASNT PERP... Read more
HARLEY-DAVIDSON
XL1200V
(2012) - POWER TRAIN
Aug 16, 2016
Incident date: Jul 26, 2016
TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON XL1200V. THE CONTACT STATED THAT WHILE THE MOTORCYCLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION FLUID WAS CONTAMINATED WITH WATER. THE CONTACT WAS INFORMED THAT THE MOTORCYCLE WAS NO LONGER UNDER WARRANTY. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR... Read more
HARLEY-DAVIDSON
FLHTKSE
(2014) - ENGINE
Aug 15, 2016
Incident date: Aug 15, 2016
MY 2014 HARLEY HAS HAD TWO COMPENSATORS REPLACED AND NOW THEY ARE REPLACING A 3RD ONE IN LESS THAN TWO TEARS. THANKFULLY NO ACCIDENT HAS OCCURRED BUT FROM WHAT I READ THIS IS HAPPENING ON A LOT OF HARLEYS AND COULD BE DANGEROUST IF IT FAILED IN TRANSIT.
HARLEY-DAVIDSON
FXDBP
(2013) - SERVICE BRAKES
Aug 14, 2016
Incident date: Jun 1, 2013
DEAR SIRS, JULY 10, 2016 I HAVE BEEN TRYING TO GET A FIX FOR POOR BRAKING ON MY 2013 HARLEY DYNA WITH ABS SINCE ABOUT 2 MONTHS AFTER BUYING IT NEW FROM SAN JOSE, CALIFORNIA HARLEY. IN THE BEGINNING I EVEN THOUGHT IT WAS ME, BUT AFTER LETTING A FRIEND TRY THE BIKE , HE CONFIRMED THE VERY POOR BRAKING. HOW COULD THIS HAVE PASSED GOVERNMENTS TEST FOR BRAKING DISTANCE. I LOVE THE ABS AND WOULD... Read more
HARLEY-DAVIDSON
FLHTCU
(2009) - UNKNOWN OR OTHER
Aug 14, 2016
Incident date: Jul 20, 2016
REAR BRAKES ON MY 2009 HARLEY DAVIDSON ULTRA CLASSIC, THEY FROZE AND I HAD NO BRAKES, PEDAL WOULD NOT MOVE AT ALL. IT WAS LIKE PRESSING AGAINST A SOLID WALK WITH ME FOOT, IF IT WASN'T FOR MY FRONT BRAKE I MIGHT NOT BE ALIVE TODAY ! THIS IS VERY DEADY.
HARLEY-DAVIDSON
FLHTCU
(2008) - UNKNOWN OR OTHER
Aug 12, 2016
Incident date: Aug 10, 2016
ACCESSORY P/N 91573-06 (CENTER STAND) FAILED. IT WAS PURCHASED MARCH 2009 FROM A LOCAL H-D DEALER AND INSTALLED PER PRINTED INSTRUCTIONS. IN AUGUST 2016 IT WAS DISCOVERED DURING USE THAT THE RIGHT AND LEFT LEGS HAD SEPARATED AND CAN MOVE INDEPENDENT OF ONE ANOTHER. WHEN ATTEMPTING TO PLACE A PARKED MOTORCYCLE ONTO THE CENTER STAND WITH THIS UNEXPECTED CONDITION, THE MOTORCYCLE WILL INITIALLY BE... Read more
HARLEY-DAVIDSON
LED TURN SIGNAL KIT
(9999) - EQUIPMENT
Aug 11, 2016
Incident date: Mar 1, 2015
CALIFORNIA SIDECAR DBA LEISURE PRODUCTS, INC. IN ARRINGTON, VA BEGAN SELLING NEW DESIGN TAIL LIGHTS FOR THEIR HARLEY DAVIDSON TRIKE KITS ("LEGEND", "DAYTONA", "VOLUSIA") IN MARCH 2015 THAT WERE NOT TESTED FOR DOT COMPLIANCE BUT WERE MARKED ON THE LENS AS COMPLIANT. THE FAKE MARKING NUMBER IS DOT SAE IST 14 CSC, AND APPROXIMATELY 300 SETS OF THESE LIGHTS HAVE BEEN SOLD SINCE THEIR DEBUT. THE LIG... Read more
HARLEY-DAVIDSON
FLHXS
(2016) - UNKNOWN OR OTHER
Aug 10, 2016
Incident date: Aug 10, 2016
HARLEY DAVIDSON 2016 FLHXS, MOTORCYCLE SAT IDLE FOR 12 DAYS, CLUTCH FAILED TO PROPERLY ENGAGE BOTH AT IDLE, WHILE STOPPED AND SEVERAL TIMES WHILE I WAS IN TRAFFIC ATTEMPTING TO CHANGE GEARS. I CONTACTED DEALERSHIP WHERE VEHICLE WAS PURCHASED AND ALSO CHECKED NHTSA DATA BASE AND WAS TOLD THAT MY VEHICLE WAS NOT PART OF CURRENT RECALL, BUT I HAVE ENCOUNTERED THE SAME ISSUE AS DESCRIBED IN THE RECA... Read more
HARLEY-DAVIDSON
FXDL
(2014) - ELECTRICAL SYSTEM
Aug 9, 2016
Incident date: Jun 3, 2016
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FXDL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V283000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRI... Read more
HARLEY-DAVIDSON
FLHTCU
(2009) - SERVICE BRAKES
Aug 9, 2016
Incident date: Jul 24, 2016
WHEN I RODE MY MOTORCYCLE TO WORK IN THE MORNING MY FRONT BRAKES WORKED FINE. WHILE RIDING MY MOTORCYCLE DOWN THE INTERSTATE HOME FROM WORK, I WENT TO APPLY MY FRONT BRAKES AND FOUND THE BRAKE LEVER ON THE HANDLE BAR WAS FROZEN. THE MOTOR CYCLE IS IN MY GARAGE AND I STILL CANNOT APPLY THE FRONT BRAKE.
HARLEY-DAVIDSON
FLHTKSE
(2014) - FUEL/PROPULSION SYSTEM
Aug 8, 2016
Incident date: Jul 19, 2016
CLUTCH COMPENSATOR FAILED AT 12,500 MILES ON A 6500 MILE TRIP THROUGH THE MOUNTAINS TO CALIFORNIA. BIKE WAS KNOCKING FROM THE PRIMARY COVER AND COST $750.00 TO REPAIR. HARLEY DENIED CLAIM TO REPLACE PART ON A $40,000 MOTORCYCLE.
HARLEY-DAVIDSON
FLHTCU
(2008) - SERVICE BRAKES
Aug 6, 2016
Incident date: Jun 20, 2016
REAR BRAKE LINE WAS WORN THRU AND LOSS OF BRAKE FLUID AND USE OF REAR BRAKE. THE FAILURE WAS DUE TO THE CLUTCH CABLE IN CONTACT WITH THE REAR BRAKE LINE. THE VEHICLE HAD 64,000 MILES AT THE TIME OF THE INCIDENT. THE FAILURE WAS WHEN APPROACHING A RED TRAFFIC LIGHT AND I WAS TO MAKE A RIGHT TURN. THE STOP WAS MADE USING THE FRONT BRAKE.
HARLEY-DAVIDSON
FLHRC
(2009) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 5, 2016
Incident date: Jul 31, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHRC ROAD KING CLASSIC. WHILE PULLING INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ABS FAILED. THE CONTACT CRASHED INTO THE GARAGE DOOR. THE CONTACT RECEIVED INJURIES TO HIS FOOT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE MOTORC... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLTRXS
(2015) - WHEELS
Aug 5, 2016
Incident date: Jul 22, 2016
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLTRXS. WHILE DRIVING 70 MPH OVER A BUMP, THE HANDLE BAR STARTED TO SHAKE VIOLENTLY. AFTER INSPECTING THE VEHICLE, THE FRONT WHEEL ALUMINUM HAD FRACTURED. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WHEEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE ... Read more
HARLEY-DAVIDSON
VRSCDX
(2010) - SERVICE BRAKES
Aug 5, 2016
Incident date: Aug 5, 2016
TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON VRSCDX. WHILE DRIVING 40 MPH, THE FRONT AND REAR BRAKES FAILED. WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE REAR BRAKE WITH HIS HAND AND NOTICED BRAKE FLUID FLOWING DOWN TO THE GROUND FROM THE HYDRAULIC STOP LIGHT SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V506000 (EXTERIOR LIGHTING... Read more
HARLEY-DAVIDSON
FLHRC
(2009) - ELECTRICAL SYSTEM
Aug 5, 2016
Incident date: Jul 31, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHRC ROAD KING CLASSIC. WHILE PULLING INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ABS FAILED. THE CONTACT CRASHED INTO THE GARAGE DOOR. THE CONTACT RECEIVED INJURIES TO HIS FOOT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE MOTORC... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLSTFBS
(2016) - SERVICE BRAKES
Aug 3, 2016
Incident date: Aug 2, 2016
I DID A 300-MILE MOTORCYCLE TRIP OVER THE WEEKEND, JUST A COUPLE OF DAYS AGO AND I TOOK MY NEW MOTORCYCLE IN FOR ITS 1000 MILE SCHEDULED MAINTENANCE MONDAY. WHEN DROPPING IT OFF, I NOTICED THE REAR BRAKE FELT A LITTLE SOFTER THAN BEFORE, BUT WAS STILL OPERABLE. WHEN I RETURNED TO PICK UP MY MOTORCYCLE ON TUESDAY, UPON COMPLETION OF THE SERVICE, THE MAINTENANCE TECH SHOWED ME HOW THE REAR MASTER CY... Read more
HARLEY-DAVIDSON
FLHXS
(2016) - FUEL/PROPULSION SYSTEM
Aug 2, 2016
Incident date: May 5, 2016
GAS CAP SWELLS UP TO A POINT WHERE IT CANNOT BE SCREWED BACK IN. I HAD FILED A COMPLAINT WITH HARLEY DAVISON AND NOTHING WAS DONE ABOUT IT. I UNDERSTAND THAT THIS IS A NATIONWIDE PROBLEM BUT MY PROBLEM IS IF I WAS INVOLVED IN AN ACCIDENT THERE COULD EITHER BE AN EXPLOSION OR A FIERY CRASH.
HARLEY-DAVIDSON
VRSCDX
(2014) - FUEL/PROPULSION SYSTEM
Jul 30, 2016
Incident date: Nov 25, 2014
THE FUEL GAUGE IS COMPLETELY INACCURATE. I'VE COMPLAINED TO THE DEALER TO FIX IT, WHICH WORKED FOR A MONTH, BUT THE PROBLEM IS BACK. THE FUEL LIGHT IS ALWAYS ON AND RIGHT AFTER FILLING UP MY TANK THE GAS GAUGE WILL NOT GO ABOVE A QUARTER OF A TANK, IF IT GOES UP AT ALL.
HARLEY-DAVIDSON
FXSB
(2013) - TIRES
Jul 29, 2016
Incident date: Jul 18, 2016
I HAVE HAD TWO D407 REAR TIRES FOR A HARLEY BREAKOUT 2013. MY DRIVING IS A T2 MILE STRETCH FROM OAKLAND TO RICHMOND CA TO WORK AND FROM RICHMOND TO HAYWARD 16 MILES TWICE A WEEK TO WORK PART TIME AS A COMMUNITY COLLEGE INSTRUCTOR. TRIPS TO LOS ANGELES ONCE OR TWICE A YEAR. NO OTHER TRIPS TO SURROUNDING AREAS JUST RIDING AROUND TOWN AT LOW SPEED EVERY WEEKEND. BOTH REAR TIRES SHOWED SIGNS OF FAIL... Read more
HARLEY-DAVIDSON
FLHP
(2010) - SERVICE BRAKES
Jul 29, 2016
Incident date: Jul 13, 2016
FRONT BRAKE LEVER FROZEN IN PLACE RESULTING IN NO BRAKING ACTION FOR FRONT WHEEL. WHILE BACKING VEHICLE (VEHICLE IN MOTION) OUT OF MY GARAGE DOWN DRIVEWAY INCLINE, COULD NOT STOP VEHICLE AND LOST CONTROL. VEHICLE TIPPED OVER RESULTING IN MINOR DAMAGE. LUCKILY NO INJURY TO ME EXCEPT FALLING TO GROUND. ..UPDATED 02/10/17 *BF *TR
Crash
HARLEY-DAVIDSON
FLHTCUSE3
(2008) - POWER TRAIN
Jul 28, 2016
Incident date: Jul 25, 2016
WHILE RIDING I LOST CLUTCH CONTROL, THROTTLE SHIFTED TO NEUTRAL, PULLED OVER IN SAFE SPOT AND LET BIKE COOL (90+ DEGREE DAY). AFTER COOLING I HAD ENOUGH CLUTCH CONTROL TO GET TO MY DESTINATION.
HARLEY-DAVIDSON
FLHXS
(2014) - EQUIPMENT
Jul 28, 2016
Incident date: Jul 1, 2016
2014 HARLEY DAVIDSON STREET GLIDE. CONSUMER WRITES IN REGARDS TO FACTORY INSTALLATION OF BOOM BOX 6.5 INFOTAINMENT/ THE "REPEAT" FUNCTION OF THE NAVIGATION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED HE DOWNLOADED THE MOST RECENT SOFTWARE VERSION OF THE INFOTAINMENT SYSTEM. AFTER RIDING, AND USING THE NAVIGATION SYSTEM WITH THE NEW SOFTWARE, IT WAS SOON DISCOVERED THAT IT WAS NOT FUNCTIONING AS I... Read more
HARLEY-DAVIDSON
FLHX
(2013) - SERVICE BRAKES
Jul 28, 2016
Incident date: Jun 24, 2016
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHX STREET GLIDE. WHILE MERGING TO THE RIGHT LANE AT 45 MPH, THE REAR BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE REAR BRAKE HANDLE BECAME DIFFICULT TO DEPRESS AND CAUSED THE MOTORCYCLE TO SKID. THE CONTACT FELL OFF THE MOTORCYCLE, RESULTING IN A FRACTURED LEFT ARM AND LACERATION TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE RE... Read more
1 injured
HARLEY-DAVIDSON
FLHTK
(2014) - ENGINE AND ENGINE COOLING
Jul 27, 2016
Incident date: Jul 1, 2016
2014 HARLEY DAVIDSON ULTRA LIMITED. CONSUMER WRITES IN REGARDS TO ENGINE VIBRATION, THROTTLE ISSUES, CLUTCH COMPENSATOR AND POSSIBLE EITMS FAILURE. *SMD THE CONSUMER STATED HE NOTICED A VIBRATION FROM THE ENGINE WHICH WAS MORE THAN HE EXPECTED, AND AN INTERMITTENT KNOCK FROM THE ENGINE. THE HD PERSONNEL SAID IT WAS NORMAL. THE CONSUMER STATED HE LIKED THE POWER AND RIDE AS SPEED. HOWEVER, WHEN... Read more
HARLEY-DAVIDSON
VRSCDX
(2009) - SERVICE BRAKES
Jul 27, 2016
Incident date: Jul 21, 2016
HARLEY DAVIDSON VRSCDX 2009 ABS HYDRAULIC CONTROL UNIT FAILURE. WHILE IN MOTION APPROXIMATELY 45MPH I WENT TO DEPRESS THE REAR BRAKE AND IT FELT LIKE THE PEDAL WAS FROZE, UPON PUTTING MORE PRESSURE ON THE PEDAL IT MOVED BUT THE REAR BRAKE INSTANTLY LOCKED UP WITHOUT ANY PROGRESSIVE FEEL CAUSING THE REAR TIRE TO SKID CAUSING THE REAR OF THE BIKE TO SLIDE SIDEWAYS. FORTUNATELY I WAS ABLE TO KEEP THE... Read more
HARLEY-DAVIDSON
FLTR
(2008) - SERVICE BRAKES
Jul 26, 2016
Incident date: Jul 22, 2016
TL* THE CONTACT OWNED A 2008 HARLEY-DAVIDSON FLTR ROAD GLIDE. WHILEDRIVING APPROXIMATELY10 MPH, THE BRAKE PEDALWAS DEPRESSED,BUT THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. AS A RESULT,THE CONTACT SIDESWIPED ANOTHER VEHICLE AND CRASHED INTO AN ALUMINUM BRIDGE.A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM, LEFT FOREARM, LEFT KNEE, AND ANKLES THAT REQUIRED MEDICAL ATTE... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLHT
(2009) - SERVICE BRAKES
Jul 26, 2016
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHT ELECTRA GLIDE. WHILE BACKING OUT OF A PARKING SPACE, THE FRONT BRAKES FAILED TO RESPOND. THE MOTORCYCLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-BRAKE SYSTEM MODULE FAILED AND NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE16009 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER ... Read more
HARLEY-DAVIDSON
FLTRXS
(2016) - ELECTRICAL SYSTEM
Jul 24, 2016
Incident date: Jul 10, 2016
I RODE HOME FOR 3 HOURS IN A DRIVING RAIN STORM AT HIGHWAY SPEEDS. I LOST ALL GAUGES AND INDICATION AS WELL AS THE CRUISE CONTROL. THIS INCLUDES SPEEDOMETER, TACHOMETER, TURN SIGNAL INDICATORS, FUEL GAUGE, VOLTMETER & ODOMETER. ALL FUSES CHECKED OUT FINE. I RESEARCHED THE ISSUE ON TWO FORUMS I BELONG TO. I FOUND THREE MORE PEOPLE ON THE ROADGLIDE.ORG FORUM AND ONE SO FAR ON THE HDFORUMS.COM THAT R... Read more
HARLEY-DAVIDSON
FLHR
(2009) - SERVICE BRAKES
Jul 22, 2016
Incident date: Jun 29, 2013
NO FRONT BRAKE. UNABLE TO APPLY FRONT BRAKE. FRONT BRAKE FROZEN. MOTORCYCLE TAKEN TO HARLEY DEALERSHIP FOR REPAIR, ABS HCU REPLACED.
HARLEY-DAVIDSON
FLHX
(2011) - SERVICE BRAKES
Jul 22, 2016
Incident date: May 21, 2016
REAR BRAKE PEDAL BOTTOMED, RESULTING IN SUDDEN LOSS OF REAR BRAKING. DRIVING ON HIGHWAY.
HARLEY-DAVIDSON
FLHTK
(2011) - SERVICE BRAKES
Jul 22, 2016
Incident date: May 31, 2016
TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLHTK ELECTRA GLIDE. WHILE RIDING 70 MPH, THE FRONT BRAKE LEVER WAS DEPRESSED, BUT FAILED TO OPERATE. THE MOTORCYCLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT BRAKE ACTUATOR PISTON BOOTH NEEDED TO BE REPLACED. THE MOTORCYCLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS N... Read more
HARLEY-DAVIDSON
FXDWG
(1999) - ENGINE
Jul 21, 2016
Incident date: May 10, 2016
TL* THE CONTACT OWNS A 1999 HARLEY-DAVIDSON FXDWG. WHILE RIDING THE MOTORCYCLE, THERE WAS A STRONG HESITATION AND THE CAM SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO REMOVED THE CAM COVER AND INDICATED THAT THERE WERE METAL FRAGMENTS. THE DEALER STATED THAT THE CAM BEARINGS AND CAM BOLTS FAILED. IN ADDITION, THE MOTOR MAY NEED TO BE REMOVED FOR FURTHER DIAGNOSTIC TESTING. THE V... Read more
HARLEY-DAVIDSON
FLHX
(2009) - ELECTRONIC STABILITY CONTROL (ESC)
Jul 21, 2016
Incident date: Jul 17, 2016
WHEN DRIVING THE BIKE GOES IN TO WHAT THEY CALL LIMO MODE , I HAVE NO THROTTLE AND WON'T GO , IT HAPPENED MANY TIMES PASSING ON HI WAY SPEEDS , LOCAL HD DEALER DON'T SEEM TO HAVE A FIX , I FEEL THIS IS A DANGER AND AFTER DOING SOME LOOKING I SEE THOUSANDS OF CASES LIKE MINE , IT SHOULD BE A RECALL BEFORE SOMEONE DIES ITS VARY DANGERS .
HARLEY-DAVIDSON
FXDWG
(1999) - FUEL/PROPULSION SYSTEM
Jul 21, 2016
Incident date: May 10, 2016
TL* THE CONTACT OWNS A 1999 HARLEY-DAVIDSON FXDWG. WHILE RIDING THE MOTORCYCLE, THERE WAS A STRONG HESITATION AND THE CAM SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO REMOVED THE CAM COVER AND INDICATED THAT THERE WERE METAL FRAGMENTS. THE DEALER STATED THAT THE CAM BEARINGS AND CAM BOLTS FAILED. IN ADDITION, THE MOTOR MAY NEED TO BE REMOVED FOR FURTHER DIAGNOSTIC TESTING. THE V... Read more
HARLEY-DAVIDSON
FLHX
(2009) - FUEL/PROPULSION SYSTEM
Jul 21, 2016
Incident date: Jul 17, 2016
WHEN DRIVING THE BIKE GOES IN TO WHAT THEY CALL LIMO MODE , I HAVE NO THROTTLE AND WON'T GO , IT HAPPENED MANY TIMES PASSING ON HI WAY SPEEDS , LOCAL HD DEALER DON'T SEEM TO HAVE A FIX , I FEEL THIS IS A DANGER AND AFTER DOING SOME LOOKING I SEE THOUSANDS OF CASES LIKE MINE , IT SHOULD BE A RECALL BEFORE SOMEONE DIES ITS VARY DANGERS .
HARLEY-DAVIDSON
FLHX
(2008) - WHEELS
Jul 20, 2016
Incident date: Apr 2, 2016
2008 HARLEY DAVIDSON ANTI LOCK BRAKE FAILURE INVESTIGATION-- UNABLE TO STOP SAFELY WHEN ANTI LOCK BRAKES FAILED TO WORK PROPERLY. BRAKES WERE APPLIED MC SKIDDED AND LOST CONTROL AND I WAS EJECTED FROM THE MC. MC SUSTAINED ROLL OVER DAMAGE WHICH CONSISTED OF BROKEN FORKS, BROKEN FRONT FAIRING, BROKEN FRONT WINDSCREEN, SCRATCHES TO THE LEFT SIDE, BROKEN LEFT SADDLEBAG, AND DENTS TO THE CRASH BAR ... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLHX
(2008) - STEERING
Jul 20, 2016
Incident date: Apr 2, 2016
2008 HARLEY DAVIDSON ANTI LOCK BRAKE FAILURE INVESTIGATION-- UNABLE TO STOP SAFELY WHEN ANTI LOCK BRAKES FAILED TO WORK PROPERLY. BRAKES WERE APPLIED MC SKIDDED AND LOST CONTROL AND I WAS EJECTED FROM THE MC. MC SUSTAINED ROLL OVER DAMAGE WHICH CONSISTED OF BROKEN FORKS, BROKEN FRONT FAIRING, BROKEN FRONT WINDSCREEN, SCRATCHES TO THE LEFT SIDE, BROKEN LEFT SADDLEBAG, AND DENTS TO THE CRASH BAR ... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLHX
(2008) - SERVICE BRAKES
Jul 20, 2016
Incident date: Apr 2, 2016
2008 HARLEY DAVIDSON ANTI LOCK BRAKE FAILURE INVESTIGATION-- UNABLE TO STOP SAFELY WHEN ANTI LOCK BRAKES FAILED TO WORK PROPERLY. BRAKES WERE APPLIED MC SKIDDED AND LOST CONTROL AND I WAS EJECTED FROM THE MC. MC SUSTAINED ROLL OVER DAMAGE WHICH CONSISTED OF BROKEN FORKS, BROKEN FRONT FAIRING, BROKEN FRONT WINDSCREEN, SCRATCHES TO THE LEFT SIDE, BROKEN LEFT SADDLEBAG, AND DENTS TO THE CRASH BAR ... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLSTF
(2011) - FUEL/PROPULSION SYSTEM
Jul 20, 2016
Incident date: Jul 15, 2016
TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLSTF. WHILE DRIVING APPROXIMATELY 50 MPH, FUEL LEAKED OUT ONTO THE MOTOR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL DISCONNECT VALVE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,100.
HARLEY-DAVIDSON
FLHTCUTG
(2016) - ENGINE
Jul 20, 2016
Incident date: Apr 14, 2016
THERE IS A CONTINUOUS TAPPING NOISE COMING FROM THE MOTOR. IT STARTS AS SOON AS THE ENGINE IS STARTED AND LASTS APPROXIMATELY 2 MILES WHILE RIDING. IT SOUNDS TO BE THE LIFTERS. THE MOTORCYCLE WAS TAKEN TO THE LOCAL DEALER ON NUMEROUS OCCASIONS FOR THE SAME COMPLAINT WITHOUT IT BEING FIXED. THE DEALER ADVISED THEY CONTACTED HARLEY-DAVIDSON TECH SERVICE BUT THERE SEEMS TO BE NO "FIX" TO THE PROB... Read more