Showing 4,189 complaints for HARLEY-DAVIDSON
Incident date: Aug 9, 2016
THE ELECTRICAL SWITCHES ON THE LEFT SIDE STOPPED WORKING. IT HAS LEFT ME WITHOUT INPORTANT SAFETY FEATURES LIKE HIGH BEAMS, LEFT BLINKER, AND HORN. CRUISE CONTROL AND VOLUME CONTROL ARE ALSO UNUSABLE. WHEN I TOOK IT INTO THE HARLEY DEALERSHIP IN FAIRFAX, VA THEY TOLD ME THEY COULDN'T DO ANYTHING AT THE SHOP B/C IT WASN'T CURRENTLY "THROWING A CODE". IT HAS SINCE STOPPED WORKING AGAIN. THE GUY
... AT THE SHOP SAID IT'S FAIRLY COMMON FOR THE SWITCH HOUSING TO GO OUT. THE KICKER, THEY SAID IT WOULD BE $100 JUST TO READ THE CODE (NOT COVERED UNDER WARRANTY) AND IF THE PROBLEM WAS U SEE WARRANTY, THEY WOULD FIX IT. SEEM'S CRAZY THAT THE BIKE IS LESS THAN 6 MONTHS OLD AND HAVING SAFETY ISSUES! NOTE: DATE GIVEN BELOW IS JUST AN ESTIMATE. NOT SURE OF EXACT DATE.Read more
Incident date: Aug 9, 2016
THE ELECTRICAL SWITCHES ON THE LEFT SIDE STOPPED WORKING. IT HAS LEFT ME WITHOUT INPORTANT SAFETY FEATURES LIKE HIGH BEAMS, LEFT BLINKER, AND HORN. CRUISE CONTROL AND VOLUME CONTROL ARE ALSO UNUSABLE. WHEN I TOOK IT INTO THE HARLEY DEALERSHIP IN FAIRFAX, VA THEY TOLD ME THEY COULDN'T DO ANYTHING AT THE SHOP B/C IT WASN'T CURRENTLY "THROWING A CODE". IT HAS SINCE STOPPED WORKING AGAIN. THE GUY
... AT THE SHOP SAID IT'S FAIRLY COMMON FOR THE SWITCH HOUSING TO GO OUT. THE KICKER, THEY SAID IT WOULD BE $100 JUST TO READ THE CODE (NOT COVERED UNDER WARRANTY) AND IF THE PROBLEM WAS U SEE WARRANTY, THEY WOULD FIX IT. SEEM'S CRAZY THAT THE BIKE IS LESS THAN 6 MONTHS OLD AND HAVING SAFETY ISSUES! NOTE: DATE GIVEN BELOW IS JUST AN ESTIMATE. NOT SURE OF EXACT DATE.Read more
Incident date: Aug 20, 2016
COMPENSATOR PRIMARY CHAIN FAILURE SHUTTER WHEN DRIVING HARD STARTING FAILURE TO STARTER MOTOR PART IS JUNK WILL CAUSE REAR WHEEL TO LOCK UP WHILE DRIVING ENDING UP IN CRASH AND DEATH
Incident date: Sep 2, 2016
SEPTEMBER 2, 2016 THE REAR BRAKES (ANTI-LOCK) LOCKED UP FOR THE SECOND TIME LEAVING ME STRANDED ON THE SIDE OF THE HIGHWAY. MAY 27, 2016 WAS THE FIRST TIME THEY LOCKED UP AND CAUSED A FIRE. ULTIMATELY COSTING $3500.00 IN DAMAGES GEICO COVERED. BILOXI HARLEY DAVIDSON REPAIRED THE BIKE IN MAY OF 2016 AND IS NOW IN POSSESSION OF THE BIKE.
Incident date: Aug 25, 2016
RIDING AT 60 MPH STARTED TO SLOW DOWN DO TO A PULSATING REAR CALIPER. TRIED TO STOP WITH THE FRONT ONE AND THERE WAS NO PRESSURE AND SQUEZZED ALL THE WAY TO THE END UNRESPONSIVE. REAR WORKED, STOPPED FOR A MINUTE TO CHECK...NO LICKAGE AND NO SIGN OF ANYTHING WRONG. STARTED RIDING AGAIN AND A MINUTE LATER WAS WORKING NORMAL AGAIN...HAPPENED TWICE IN FIVE DAYS, STOP RIDING IT AND THE DEALER PICK IT
... UP...THEY CAN'T FIND THE ISSUE....LOOKS LIKE ABS FAILURE.Read more
Incident date: May 22, 2016
VEHICLE IN MOTION ON A CITY STREET APPROACHING A RED LIGHT. I APPLIED MY REAR BRAKES AND NOTHING HAPPENED. I ATTEMPTED THE REAR BRAKES AGAIN, AND STILL, NOTHING. I THEN APPLIED MY FRONT BRAKES, THIS CAUSED LOSS OF CONTROL OF THE MOTORCYCLE, AND WE CRASHED.
Crash
Incident date: Jul 16, 2016
I HAD JUST GOT ON I65 HEADING SOUTH. I WENT MAYBE 2 MILES, AND ALL OF THE SUDDEN, MY MOTORCYCLE ACTED LIKE IT HAD JUST RAN OUT OF GAS. OR SOMEBODY HAD HIT THE KILL SWITCH. I KNOW IT HAD GAS. AS IT WAS WINDING DOWN IN REVOLUTIONS, I TRIED EVERYTHING WITH THROTTLE, KILL SWITCH, IGNITION SWITCH. WHEN I FINALLY STOPPED, I TRIED STARTING IT, NOTHING. IT ACTED LIKE I HAD NO GAS. I OPENED THE TANK AND
... ROCKED THE BIKE A LITTLE, AND I HAD AT LEAST A HALF A TANK LIKE MY GAUGE READ. AFTER GETTING IT HOME I PUNCHED MY VIN NUMBER IN TO HE'S RECALL PAGE, AND THERE WAS A RECALL FOR THE FUEL FILTER ENCLOSURE. I PURCHASED ANOTHER ENCLOSURE AND PUT IT BACK TOGETHER. STILL NOTHING. I CHECKED FIRE AND THE PLUGS LIT ON FIRE. SO I SPRAYED EITHER INTO THROAT OF CARBURETOR, AND IT STARTED FOR A SECOND AND DIED. I HAVE TAKEN IT TO THE DEALER AND THEY SAY ONE OF THE GASKETS WAS NOT SEATING CORRECTLY ON THE FUEL PRESSURE REGULATOR.Read more
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FLHXS. WHILE THE VEHICLE WAS BEING OPERATED, IT BECAME STUCK IN SECOND GEAR. IN ADDITION, WHEN THE ENGINE WAS STARTED, THE VEHICLE LUNGED FORWARD INTERMITTENTLY. THE FAILURE OCCURRED AFTER THE VEHICLE WAS PURCHASED NEW. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V471000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS
... NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.Read more
Incident date: Sep 2, 2016
COMPLETE REAR BRAKE FAILURE, NO WARNING. STOP-AND-GO RUSH HOUR TRAFFIC ON THE INTERSTATE. I WAS GOING ABOUT 30 MPH AND TRAFFIC AHEAD WAS SLOWING. I PRESSED THE REAR BRAKE PEDAL AND IT WAS STUCK... WOULD NOT MOVE. ABSOLUTELY NO REAR BRAKES AT ALL. LUCKILY I WAS ABLE TO REACT QUICK ENOUGH TO GRAB THE FRONT BRAKE TO AVOID AN ACCIDENT. I NURSED THE BIKE THE LOCAL HARLEY DEALER AND THEY KNEW EXACTLY
... WHAT THE PROBLEM WAS, ABS CONTROL MODULE FAILURE. IN FACT, A BIKE PULLED OUT AS I WAS THERE WITH THE EXACT SAME PROBLEM. THE PART IS CURRENTLY BACKORDERED SO THEY SENT BOTH US OUT THE DOOR WITH KNOWINGLY FAULTY BRAKES BECAUSE THE PARTS TO FIX IT ARE UNAVAILABLE. I UNDERSTAND PART FAILURES. BUT, THE FAILURE OF THE ABS SYSTEM SHOULD NOT CAUSE A COMPLETE BRAKE FAILURE. THIS COULD HAVE BEEN VERY SERIOUS. A LESSOR EXPERIENCED RIDER WOULD NOT HAVE BEEN ABLE TO AVOID AN ACCIDENT.Read more
Incident date: May 9, 2016
I WAS HAVING ISSUE WITH BATTERYS GOING BAD AND IT TURNS OUT TO BE THE COMPENSATOR IN WHICH IF I DIDN'T GET FIXED IT COULD HAVE CAUSED ME TO CRASH MY BIKE. IT'S A KNOWN ISSUE WITH IN THESES YEARS FROM 08 TO 2011.
Incident date: May 9, 2016
I WAS HAVING ISSUE WITH BATTERYS GOING BAD AND IT TURNS OUT TO BE THE COMPENSATOR IN WHICH IF I DIDN'T GET FIXED IT COULD HAVE CAUSED ME TO CRASH MY BIKE. IT'S A KNOWN ISSUE WITH IN THESES YEARS FROM 08 TO 2011.
Incident date: Jun 16, 2015
FRONT HAND BRAKE FAILED WITHOUT WARNING WHEN EXITING THE FREEWAY ON AN OFF RAMP AND APPROACHING RED LIGHT. STOPPED USING REAR BRAKE. LEVER WAS FROZE IN POSITION WHICH WOULD NOT ALLOW BRAKE TO BE APPLIED. HAD BIKE TRAILERED TO HARLEY DAVIDSON SHOP AND THEY REPORTED A FAILURE OF THE ANTILOCK BRAKE SYSTEM (WHICH THEY STATED ON RECIPT). UNIT WAS REPLACED AT MY COST. I KEPT AND STILL HAVE THE FAILED
... UNIT.Read more
Incident date: Aug 29, 2016
WHEN CITY DRIVING AT 25 MPH ON DRY PAVEMENT, AS YOU ARE APPROACHING A STOP SIGN AND APPLYING THE REAR BRAKES IF YOU HIT A SMALL BUMP, THE ABS SYSTEM RESTRICTS YOUR BRAKING ABILITY AND THE MOTORCYCLE WILL ROLL INTO THE INTERSECTION BEFORE STOPPING. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST TWO YEARS THAT I HAVE OWNED THIS BIKE.
Incident date: Aug 27, 2016
AFTER A LIGHT RAIN INSTRUMENT CLUSTER FAILS LIGHTS SPEEDO FUEL RPM ALL DEAD AS WELL AS NEUTRAL INDICATOR AND ALL IDIOT LIGHTS
Incident date: Aug 27, 2016
AFTER A LIGHT RAIN INSTRUMENT CLUSTER FAILS LIGHTS SPEEDO FUEL RPM ALL DEAD AS WELL AS NEUTRAL INDICATOR AND ALL IDIOT LIGHTS
Incident date: Aug 27, 2016
AFTER A LIGHT RAIN INSTRUMENT CLUSTER FAILS LIGHTS SPEEDO FUEL RPM ALL DEAD AS WELL AS NEUTRAL INDICATOR AND ALL IDIOT LIGHTS
Incident date: May 25, 2015
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE. WHILE DRIVING 70 MPH, THE ENGINE BEGAN TO IDLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONNECTOR FOR THE THROTTLE BODY FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROX
... IMATELY 12,000.Read more
Incident date: Sep 7, 2013
EXACTLY ONE WEEK BEFORE THE CRASH THE REAR BRAKE FAILED TO STOP ON THE MOTORCYCLE. I HAVE BEEN RIDING FOR OVER 20 YEARS WITH MANY DIFFERENT MOTORCYCLES AND BRANDS AND THIS WAS THE FIRST TIME I HAD EVER EXPERIENCED A BRAKE FAILURE. I THOUGHT FOR A MINUTE TO TAKE THE BIKE STRAIGHT TO THE DEALER AND HAVE THEM LOOK AT IT BUT DID NOT, CHOSE TO GO HOME TO MY DAUGHTER INSTEAD. THE NEXT WEEK ON MY WAY
... HOME ON THE FREEWAY TRAFFIC STOPPED I TRIED TO STOP BUT AGAIN THE REAR BRAKE DID NOT ENGAGE. I KNEW I WAS ABOUT TO CRASH INTO THE CAR IN FRONT OF ME. AS I WAS TRYING TO STOP THE BIKE I WAS ALSO ATTEMPTING TO MANEUVER BETWEEN THE CARS BUT TO NO AVAIL. I FINALLY THREW HE BIKE SIDEWAYS AND SLID INTO THE CAR IN FRONT OF ME. I BROKE MY LEFT LEG TO THE POINT THAT THE HOSPITAL TOLD ME THEY WERE CUTTING IT OFF. I WOKE THE NEXT DAY TO FIND THAT A SURGEON CAME IN AND WAS ABLE TO SCREW THE BONES BACK TOGETHER. WHEN I EXPLAINED TO THE MECHANIC THAT PUT MY BIKE BACK TOGETHER HE STATED THAT THE REAR DISK WAS GREATLY DISCOLORED AND LOOKED LIKE THE BIKE HAD GONE DOWN A STEEP HILL WITH THE REAR BRAKE APPLIED THE ENTIRE WAY.Read more
Crash
1 injured
Incident date: Aug 3, 2016
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON TRI GLIDE (NA) EQUIPPED WITH DUNLOP SIGNATURE (NA) TIRES, SIZE: PS05/65R15 (NA). THE CONTACT STATED THAT THE MOTORCYCLE WAS EQUIPPED WITH ALL SEASON TIRES, WHICH PROVIDED LITTLE TO NO TRACTION DURING THE RAIN. WHILE ATTEMPTING TO ACCELERATE, THE REAR OF THE MOTORCYCLE BEGAN TO GLIDE IN THE OPPOSITE DIRECTION. THE MOTORCYCLE SPUN AROUND WHILE THE TIRES BE
... CAME INOPERABLE. THE FAILURE OCCURRED ONLY WHEN IT WAS RAINING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 10,000.Read more
Incident date: Aug 22, 2016
DRIVING DOWN A BUSY HWY WHEN II WENT TO APPLY BRAKES THE FRONT BRAKE HANDLE WOULD NOT WORK. WOULDN'T COMPRESS. .JUST MISSED THE CAR IN FRONT OF ME AND WAS LUCKY ENOUGH TO GET OFF THE ROAD AND SLOW THE BIKE DOWN BEFORE I CAME TO A DRAINAGE DITCH. THIS IS INSANITY. NO WARNING NO MECHANICAL TAKE OVER. I WONDER HOW MANY PEOPLE HAVE BEEN HURT OR MAYBE KILLED BECAUSE OF THIS. THIS IS NOT NORMAK . WHERE
... IS CONSUMER PROTECTION? WHERE IS CUSTOMER AWARENESS OR CUSTOMER NOTIFICATION. MAYBE NEXT TIME I WON'T BE SO LUCKY. HAVING IT TOWED TO TREASUR COAST TOMOROW. DISAPPOINTED IN HARLEYRead more
Incident date: Aug 21, 2016
A BRAKE LINE FROM THE ABS MODULE IS INSTALLED SUCH THAT IT RUBS ON A RADIATOR HOSE CAUSING THE BRAKE LINE TO ABRADE AND CAUSE THE LOSS OF FLUID. THIS CONDITION RESULTS IN THE LOSS OF REAR BRAKING. IN MY INSTANCE THE LOSS OF BRAKING WAS NOTICED WHEN COMING TO A STOP. NO ACCIDENT WAS CAUSED BUT I KNOW OF OTHERS THAT HAVE BEEN IN NEAR MISS ACCIDENTS DUE TO THE LOSS OF THE REAR BRAKE. THE FRONT BRAKE
... IS STILL ACTIVE AND WAS USED TO BRING THE MOTORCYCLE TO A HALT. THE FAILED PART NUMBER IS 44725-08A AND DUE TO DISCUSSION WITH OTHER MOTORCYCLIST THIS IS A KNOWN ISSUE AMONG FELLOW RIDERS. IN THE ACCOMPANYING PHOTOS YOU CAN SEE THE ABRASION. THE FIRST PHOTO SHOWS THE GENERAL AREA WHILE THE SECOND ZOOMS IN TO SHOW THE ABRADED LINE (THIS LINE IS LOCATED BETWEEN THE RADIATOR HOSE AND THE FRAME - JUST BELOW THE ZIP TIE). FROM TALKING TO OTHER OWNERS OF V-RODS THIS FAILURE IS NOT LIMITED TO THE MODEL YEAR AND MODEL.Read more
Incident date: Jul 29, 2016
I JUST PURCHASE A 1999 HARLEY DAVIDSON FXDL FROM SMOKEY MOUNTAIN HARLEY DAVIDSON. ON MY WAY TO WORK DOING ABOUT 70MPH I EXPERIENCED A HIGH SPEED "WOBBLE" ON THE BIKE CAUSING A IMMEDIATE LOSS OF CONTROL AND MANUVERABILITY OF THE MOTORCYCLE. I HAD TO SLOWLY REDUCE SPEED AND TRY WITH WHAT LITTLE STEERING TO PULL OVER ON THE SIDE OF THE ROAD. IT ALMOST MADE ME CRASH THE MOTORCYCLE BECAUSE I WASNT PERP
... ARED OR EXPECTING IT TO HAPPEN OR HAD ANY KNOWLEDGE THE BIKE WAS DEFECTIVE. I IMMEDIATELY CONTACTED SMHD AND EXPLAINED TO THEM THE PROBLE AND DROPPED IT OFF FOR REPAIR AND THEY GAVE THE MOTORCYCLE BACK AND SAID THEY "DIDNT FIND ANYTHING WRONG." THIS COULD BE DEADLY AND IS A SAFETY ISSUE THAT NEEDS FIXING IMMEDIATELY.Read more
Incident date: Jul 29, 2016
I JUST PURCHASE A 1999 HARLEY DAVIDSON FXDL FROM SMOKEY MOUNTAIN HARLEY DAVIDSON. ON MY WAY TO WORK DOING ABOUT 70MPH I EXPERIENCED A HIGH SPEED "WOBBLE" ON THE BIKE CAUSING A IMMEDIATE LOSS OF CONTROL AND MANUVERABILITY OF THE MOTORCYCLE. I HAD TO SLOWLY REDUCE SPEED AND TRY WITH WHAT LITTLE STEERING TO PULL OVER ON THE SIDE OF THE ROAD. IT ALMOST MADE ME CRASH THE MOTORCYCLE BECAUSE I WASNT PERP
... ARED OR EXPECTING IT TO HAPPEN OR HAD ANY KNOWLEDGE THE BIKE WAS DEFECTIVE. I IMMEDIATELY CONTACTED SMHD AND EXPLAINED TO THEM THE PROBLE AND DROPPED IT OFF FOR REPAIR AND THEY GAVE THE MOTORCYCLE BACK AND SAID THEY "DIDNT FIND ANYTHING WRONG." THIS COULD BE DEADLY AND IS A SAFETY ISSUE THAT NEEDS FIXING IMMEDIATELY.Read more
Incident date: Aug 18, 2016
FOOT SHIFTER SHAFT HAD SPLINE STRIPPED OUT INNER SIDE OF SHAFT. SHAFT MATERIAL IS TOO SOFT, OR BAD DESIGN (INNER SIDE DOESN'T NEED TO BE SPLINED, COULD BE KEYED).
Incident date: Jul 26, 2016
TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON XL1200V. THE CONTACT STATED THAT WHILE THE MOTORCYCLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION FLUID WAS CONTAMINATED WITH WATER. THE CONTACT WAS INFORMED THAT THE MOTORCYCLE WAS NO LONGER UNDER WARRANTY. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR
... E MILEAGE WAS 906. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Aug 15, 2016
MY 2014 HARLEY HAS HAD TWO COMPENSATORS REPLACED AND NOW THEY ARE REPLACING A 3RD ONE IN LESS THAN TWO TEARS. THANKFULLY NO ACCIDENT HAS OCCURRED BUT FROM WHAT I READ THIS IS HAPPENING ON A LOT OF HARLEYS AND COULD BE DANGEROUST IF IT FAILED IN TRANSIT.
Incident date: Jul 20, 2016
REAR BRAKES ON MY 2009 HARLEY DAVIDSON ULTRA CLASSIC, THEY FROZE AND I HAD NO BRAKES, PEDAL WOULD NOT MOVE AT ALL. IT WAS LIKE PRESSING AGAINST A SOLID WALK WITH ME FOOT, IF IT WASN'T FOR MY FRONT BRAKE I MIGHT NOT BE ALIVE TODAY ! THIS IS VERY DEADY.
Incident date: Jun 1, 2013
DEAR SIRS, JULY 10, 2016 I HAVE BEEN TRYING TO GET A FIX FOR POOR BRAKING ON MY 2013 HARLEY DYNA WITH ABS SINCE ABOUT 2 MONTHS AFTER BUYING IT NEW FROM SAN JOSE, CALIFORNIA HARLEY. IN THE BEGINNING I EVEN THOUGHT IT WAS ME, BUT AFTER LETTING A FRIEND TRY THE BIKE , HE CONFIRMED THE VERY POOR BRAKING. HOW COULD THIS HAVE PASSED GOVERNMENTS TEST FOR BRAKING DISTANCE. I LOVE THE ABS AND WOULD
... NOT OWN A BIKE WITHOUT IT,( LIKE A CAR) BUT HATE THAT IT SO POOR IN STOPPING DISTANCE. BECAUSE I HAD A PREVIOUS HARLEY WITH DUAL FRONT DISCS WHICH HAD GOOD STOPPING, I THOUGHT IT WAS BECAUSE HARLEY WAS TRYING TO SAVE MONEY AND ONLY HAVE ONE DISC ON THE FRONT( I STILL THINK THEY NEED DUAL FRONT DISCS). I CONTACTED THE DEALER SEVERAL TIMES , BUT THEY SAID THERE WAS NOTHING TO DO. THEN I CALLED HARLEY AND THEY ALSO REFUSED ANY HELP. I EVEN VOLUNTEERED TO RETURN THE BIKE TO THE FACTORY, BUT THEY REFUSED AND SENT ME BACK TO THE DEALER. THE DEALER DID NOTHING BECAUSE THERE WAS NOTHING TO BE DONE ACCORDING TO THE HARLEY FACTORY AND MY STOPPING PROBLEM WAS IN MY HEAD. I EVEN TRIED TO TRADE IN MY BIKE , BUT THEY OFFERED ME PENNIES. DURING THAT TIME I DID POST MANY TIMES ON THE HARLEY FORUM WEB SITE ABOUT MY PROBLEM, BUT THOUGH THERE WERE MANY WITH THE SAME PROBLEM NO ONE COULD DO ANYTHING ABOUT IT BECAUSE NO ONE KNEW HOW TO GET DUAL FRONT DISCS WITH ABS INSTALLED. THEN ABOUT A YEAR LATER THE HARLEY COMPANY CAME OUT WITH DUAL DISCS CALLED THE LOW RIDER. IT WAS A SMASH HIT, AND SOLD OUT IN ALL DEALERS. IT HAS DUAL FRONT DISCS WITH ABS. BUT NOW WHAT HAPPENS TO THOSE WHO ARE STUCK WITH A POOR BRAKING BIKE. THEY SHOULD AT LEAST OFFER A RETROFIT, EVEN IF WE HAVE TO PAY. I HOPE YOU CAN ADD ME TO THE LIST OF THOSE WHO RISK THEIR LIVES EVERY DAY WITH A DEFECT THAT THE HARLEY FACTORY HAS KNOW FOR SEVERAL YEARS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Aug 10, 2016
ACCESSORY P/N 91573-06 (CENTER STAND) FAILED. IT WAS PURCHASED MARCH 2009 FROM A LOCAL H-D DEALER AND INSTALLED PER PRINTED INSTRUCTIONS. IN AUGUST 2016 IT WAS DISCOVERED DURING USE THAT THE RIGHT AND LEFT LEGS HAD SEPARATED AND CAN MOVE INDEPENDENT OF ONE ANOTHER. WHEN ATTEMPTING TO PLACE A PARKED MOTORCYCLE ONTO THE CENTER STAND WITH THIS UNEXPECTED CONDITION, THE MOTORCYCLE WILL INITIALLY BE
... GIN TO MOVE UPRIGHT (FROM LEFT) AS EXPECTED, BUT WILL CONTINUE PAST CENTERLINE UNTIL IT FALLS OVER TO THE RIGHT. PROPERTY DAMAGE OR INJURY TO SELF OR OTHERS MAY RESULT. (IN MY CASE, TWO ADULTS WERE PRESENT AND WERE ABLE TO PREVENT THE FALL AND SAFELY PUT THE MOTORCYCLE BACK ONTO IT'S SIDE STAND.) THE MOTORCYCLE WEIGHT IS ~850 POUNDS. ONE USER ALONE (AS DESIGNED) MAY NOT REACT QUICKLY ENOUGH OR BE PHYSICALLY ABLE TO PREVENT THE UNEXPECTED FALL. DAMAGE TO THE MOTORCYCLE AND ANYTHING NEARBY IS LIKELY. THE USER TRYING TO PREVENT THE FALL MAY BE PULLED OFF HIS FEET AND ONTO THE FALLEN MOTORCYCLE (RISK OF INJURY AND BURNS FROM HOT COMPONENTS). ADDITIONAL INJURY TO ANYONE TO THE RIGHT SIDE IS LIKEWISE POSSIBLE, ESPECIALLY CHILDREN AND PERSONS OF SMALL STATURE.Read more
Incident date: Mar 1, 2015
CALIFORNIA SIDECAR DBA LEISURE PRODUCTS, INC. IN ARRINGTON, VA BEGAN SELLING NEW DESIGN TAIL LIGHTS FOR THEIR HARLEY DAVIDSON TRIKE KITS ("LEGEND", "DAYTONA", "VOLUSIA") IN MARCH 2015 THAT WERE NOT TESTED FOR DOT COMPLIANCE BUT WERE MARKED ON THE LENS AS COMPLIANT. THE FAKE MARKING NUMBER IS DOT SAE IST 14 CSC, AND APPROXIMATELY 300 SETS OF THESE LIGHTS HAVE BEEN SOLD SINCE THEIR DEBUT. THE LIG
... HTS HAVE POOR ILLUMINATION FROM THE SIDES AND ARE POTENTIALLY DANGEROUS.Read more
Incident date: Aug 10, 2016
HARLEY DAVIDSON 2016 FLHXS, MOTORCYCLE SAT IDLE FOR 12 DAYS, CLUTCH FAILED TO PROPERLY ENGAGE BOTH AT IDLE, WHILE STOPPED AND SEVERAL TIMES WHILE I WAS IN TRAFFIC ATTEMPTING TO CHANGE GEARS. I CONTACTED DEALERSHIP WHERE VEHICLE WAS PURCHASED AND ALSO CHECKED NHTSA DATA BASE AND WAS TOLD THAT MY VEHICLE WAS NOT PART OF CURRENT RECALL, BUT I HAVE ENCOUNTERED THE SAME ISSUE AS DESCRIBED IN THE RECA
... LL. I THINK THIS ISSUE AFFECTS MORE THAN JUST THE VEHICLES IDENTIFIED IN THE RECALL.Read more
Incident date: Jul 24, 2016
WHEN I RODE MY MOTORCYCLE TO WORK IN THE MORNING MY FRONT BRAKES WORKED FINE. WHILE RIDING MY MOTORCYCLE DOWN THE INTERSTATE HOME FROM WORK, I WENT TO APPLY MY FRONT BRAKES AND FOUND THE BRAKE LEVER ON THE HANDLE BAR WAS FROZEN. THE MOTOR CYCLE IS IN MY GARAGE AND I STILL CANNOT APPLY THE FRONT BRAKE.
Incident date: Jun 3, 2016
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FXDL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V283000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRI
... BUTION DISCONNECT.Read more
Incident date: Aug 8, 2016
COMPENSATOR FAILURE
Incident date: Jul 19, 2016
CLUTCH COMPENSATOR FAILED AT 12,500 MILES ON A 6500 MILE TRIP THROUGH THE MOUNTAINS TO CALIFORNIA. BIKE WAS KNOCKING FROM THE PRIMARY COVER AND COST $750.00 TO REPAIR. HARLEY DENIED CLAIM TO REPLACE PART ON A $40,000 MOTORCYCLE.
Incident date: Jun 20, 2016
REAR BRAKE LINE WAS WORN THRU AND LOSS OF BRAKE FLUID AND USE OF REAR BRAKE. THE FAILURE WAS DUE TO THE CLUTCH CABLE IN CONTACT WITH THE REAR BRAKE LINE. THE VEHICLE HAD 64,000 MILES AT THE TIME OF THE INCIDENT. THE FAILURE WAS WHEN APPROACHING A RED TRAFFIC LIGHT AND I WAS TO MAKE A RIGHT TURN. THE STOP WAS MADE USING THE FRONT BRAKE.
Incident date: Jul 22, 2016
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLTRXS. WHILE DRIVING 70 MPH OVER A BUMP, THE HANDLE BAR STARTED TO SHAKE VIOLENTLY. AFTER INSPECTING THE VEHICLE, THE FRONT WHEEL ALUMINUM HAD FRACTURED. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WHEEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE
... WAS 13,500.Read more
Incident date: Jul 31, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHRC ROAD KING CLASSIC. WHILE PULLING INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ABS FAILED. THE CONTACT CRASHED INTO THE GARAGE DOOR. THE CONTACT RECEIVED INJURIES TO HIS FOOT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE MOTORC
... YCLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE ELECTRONIC THROTTLE CONTROL SENSOR FAILED. WHILE THE VEHICLE WAS COVERED UNDER WARRANTY, THE MOTORCYCLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 09/20/16*LJRead more
Crash
1 injured
Incident date: Jul 31, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHRC ROAD KING CLASSIC. WHILE PULLING INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ABS FAILED. THE CONTACT CRASHED INTO THE GARAGE DOOR. THE CONTACT RECEIVED INJURIES TO HIS FOOT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE MOTORC
... YCLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE ELECTRONIC THROTTLE CONTROL SENSOR FAILED. WHILE THE VEHICLE WAS COVERED UNDER WARRANTY, THE MOTORCYCLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 09/20/16*LJRead more
Crash
1 injured
Incident date: Aug 5, 2016
TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON VRSCDX. WHILE DRIVING 40 MPH, THE FRONT AND REAR BRAKES FAILED. WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE REAR BRAKE WITH HIS HAND AND NOTICED BRAKE FLUID FLOWING DOWN TO THE GROUND FROM THE HYDRAULIC STOP LIGHT SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V506000 (EXTERIOR LIGHTING
... ). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.Read more
Incident date: Aug 2, 2016
I DID A 300-MILE MOTORCYCLE TRIP OVER THE WEEKEND, JUST A COUPLE OF DAYS AGO AND I TOOK MY NEW MOTORCYCLE IN FOR ITS 1000 MILE SCHEDULED MAINTENANCE MONDAY. WHEN DROPPING IT OFF, I NOTICED THE REAR BRAKE FELT A LITTLE SOFTER THAN BEFORE, BUT WAS STILL OPERABLE. WHEN I RETURNED TO PICK UP MY MOTORCYCLE ON TUESDAY, UPON COMPLETION OF THE SERVICE, THE MAINTENANCE TECH SHOWED ME HOW THE REAR MASTER CY
... LINDER WAS CRACKED AND UNABLE TO HOLD BRAKE FLUID. ADDITIONALLY, HE SHOWED ME THAT THE PART WAS MADE OUT OF PLASTIC.Read more
Incident date: May 5, 2016
GAS CAP SWELLS UP TO A POINT WHERE IT CANNOT BE SCREWED BACK IN. I HAD FILED A COMPLAINT WITH HARLEY DAVISON AND NOTHING WAS DONE ABOUT IT. I UNDERSTAND THAT THIS IS A NATIONWIDE PROBLEM BUT MY PROBLEM IS IF I WAS INVOLVED IN AN ACCIDENT THERE COULD EITHER BE AN EXPLOSION OR A FIERY CRASH.
Incident date: Nov 25, 2014
THE FUEL GAUGE IS COMPLETELY INACCURATE. I'VE COMPLAINED TO THE DEALER TO FIX IT, WHICH WORKED FOR A MONTH, BUT THE PROBLEM IS BACK. THE FUEL LIGHT IS ALWAYS ON AND RIGHT AFTER FILLING UP MY TANK THE GAS GAUGE WILL NOT GO ABOVE A QUARTER OF A TANK, IF IT GOES UP AT ALL.
Incident date: Jul 18, 2016
I HAVE HAD TWO D407 REAR TIRES FOR A HARLEY BREAKOUT 2013. MY DRIVING IS A T2 MILE STRETCH FROM OAKLAND TO RICHMOND CA TO WORK AND FROM RICHMOND TO HAYWARD 16 MILES TWICE A WEEK TO WORK PART TIME AS A COMMUNITY COLLEGE INSTRUCTOR. TRIPS TO LOS ANGELES ONCE OR TWICE A YEAR. NO OTHER TRIPS TO SURROUNDING AREAS JUST RIDING AROUND TOWN AT LOW SPEED EVERY WEEKEND. BOTH REAR TIRES SHOWED SIGNS OF FAIL
... URE AT ABOUT 3K WITH CRACKS SPANNING THE BREATH OF THE TIRE. THE FIRST HAD SEVERAL CRACKS, WHEN THE FRONT DID THE SAME THING I WENT TO THE DEALER AND THEY SAID THE TREAD WAS BELOW 32. I DID NOT GO AT FIRST CAUSE I HAD ALREADY BEEN HAVING RUNAROUND WITH THEM SCAMMING WARRANTY REPAIRS. BUT WHEN THE FRONT CRACKED ABOUT 4K I WAS SURE IT WAS THE TIRES AND WENT IN. THE FIRST 1.5K WAS DONE AT OR BELOW 50 MPS CAUSE THE BIKE WAS NEW AND IT WAS MY FIRST MOTORCYCLE AFTER TAKING THE SAFETY COURSE IN 2008 BOUGHT BIKE 2013. I AM AN EXCELLENT BICYCLER. SWITCHED TO PERILLI AND A FINE TIRE THE NIGHT DRAGON, DROVE TILL SLICK AND RAINY SEASON APPROACH BEFORE CHANGE. I HAD BEEN CHECKING THESE AND JUST NOTICED A CRACK THAT LOOKS DEEPER AND THE START ON ONE SIDE AND SPANS THE TIME TO THINNER ON THE OTHER SIDE. WHEN I WENT IN TO CHANGE THE FIRST ONES THE MECHANIC LOOKED AT THE FRONT AND ASKED WHERE I HAD BEEN KEEPING THE BIKE. INSIDE AND IT IS 6 MONTHS OLD. I AM 68 SO REMEMBER THOSE RUBBER TIRES WE USED TO MAKE GO CARTS ETC, YOU COULD TELL WHEN IT WAS DRIED AND THEY REMINDED ME OF THAT BUT I SAID WHAT DO I KNOW ABOUT MOTOR CYCLE TIRES IN 2012. TALKED TO REVZILLA ABOUT CRACKS AND DO CHUNKS COME OFF AT SPEED. HE SAID HE HAS SEEN THAT AT TRACKS BUT IT IS MORE A MATTER OF TEMPERATURE THAN SPEED, WHICH MAKES SENSE. I WAS AT THE SHOP A FEW MONTHS AGO AND THE MACHANIC SAID HE STILL HAD THE TIRE. I WILL CHECK AND SEE. CANT SEEM TO FIND THE PICS I HAD.Read more
Incident date: Jul 13, 2016
FRONT BRAKE LEVER FROZEN IN PLACE RESULTING IN NO BRAKING ACTION FOR FRONT WHEEL. WHILE BACKING VEHICLE (VEHICLE IN MOTION) OUT OF MY GARAGE DOWN DRIVEWAY INCLINE, COULD NOT STOP VEHICLE AND LOST CONTROL. VEHICLE TIPPED OVER RESULTING IN MINOR DAMAGE. LUCKILY NO INJURY TO ME EXCEPT FALLING TO GROUND. ..UPDATED 02/10/17 *BF *TR
Crash
Incident date: Jul 25, 2016
WHILE RIDING I LOST CLUTCH CONTROL, THROTTLE SHIFTED TO NEUTRAL, PULLED OVER IN SAFE SPOT AND LET BIKE COOL (90+ DEGREE DAY). AFTER COOLING I HAD ENOUGH CLUTCH CONTROL TO GET TO MY DESTINATION.
Incident date: Jun 24, 2016
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHX STREET GLIDE. WHILE MERGING TO THE RIGHT LANE AT 45 MPH, THE REAR BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE REAR BRAKE HANDLE BECAME DIFFICULT TO DEPRESS AND CAUSED THE MOTORCYCLE TO SKID. THE CONTACT FELL OFF THE MOTORCYCLE, RESULTING IN A FRACTURED LEFT ARM AND LACERATION TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE RE
... PORT WAS FILED. THE MOTORCYCLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,911.Read more
1 injured
Incident date: Jul 1, 2016
2014 HARLEY DAVIDSON STREET GLIDE. CONSUMER WRITES IN REGARDS TO FACTORY INSTALLATION OF BOOM BOX 6.5 INFOTAINMENT/ THE "REPEAT" FUNCTION OF THE NAVIGATION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED HE DOWNLOADED THE MOST RECENT SOFTWARE VERSION OF THE INFOTAINMENT SYSTEM. AFTER RIDING, AND USING THE NAVIGATION SYSTEM WITH THE NEW SOFTWARE, IT WAS SOON DISCOVERED THAT IT WAS NOT FUNCTIONING AS I
... T WAS DESIGNED. THE REPEAT FUNCTION OF THE NAVIGATION SYSTEM NO LONGER WORKED. THE REPEAT FUNCTION ENABLED THE RIDER TO RE-HEAR A VOICE PROMPT FROM THE NAVIGATION SYSTEM. ONCE THE VOICE PROMPT WAS COMMANDED, THE USER COULD DEPRESS THE REPEAT IN THE UPPER RIGHT OF THE DISPLAY TO HEAR THE GIVEN COMMAND AGAIN. CUSTOMER SUPPORT ACKNOWLEDGED THEY WERE GETTING CALLS REGARDING THE SAME PROBLEM. THE CONSUMER WAS INFORMED HE WOULD HAVE TO WAIT UNTIL THE NEW MODEL YEAR FOR ANY NEW SOFTWARE CHANGES. *JBRead more
Incident date: Jul 21, 2016
HARLEY DAVIDSON VRSCDX 2009 ABS HYDRAULIC CONTROL UNIT FAILURE. WHILE IN MOTION APPROXIMATELY 45MPH I WENT TO DEPRESS THE REAR BRAKE AND IT FELT LIKE THE PEDAL WAS FROZE, UPON PUTTING MORE PRESSURE ON THE PEDAL IT MOVED BUT THE REAR BRAKE INSTANTLY LOCKED UP WITHOUT ANY PROGRESSIVE FEEL CAUSING THE REAR TIRE TO SKID CAUSING THE REAR OF THE BIKE TO SLIDE SIDEWAYS. FORTUNATELY I WAS ABLE TO KEEP THE
... BIKE UPRIGHT AND IN CONTROL WITHOUT HAVING AN ACCIDENT VERY LIKELY THE CURRENT LOWER SPEED I WAS TRAVELING CONTRIBUTED TO BEING ABLE TO MAINTAIN CONTROL. AT HIGHWAY SPEED THIS COULD HAVE BEEN DEADLY. THE MOTORCYCLE WAS TAKEN TO THE NEAREST HARLEY DAVIDSON DEALER WHERE THEY DIAGNOSED THE ISSUE AS BEING THE ABS HYDRAULIC CONTROL UNIT. HARLEY DEALERSHIP QUOTED APPROXIMATELY $1000.00 TO REPAIR WOULD COULD BE A DEADLY ISSUE WITH THEIR ABS CONTROL AND CONFIGURATION. THE CONCERN IS THAT THE FAILURE COULD HAVE CAUSED A FATAL ACCIDENT BECAUSE THE BRAKES DO NOT REVERT TO A NORMAL CONFIGURATION WHEN THE HYDRAULIC CONTROL UNIT FAILS INSTEAD THEY FEEL AS IF THE PEDAL IS COMPLETELY FROZEN THEN INSTANTLY LOCK UP. THE PART THAT FAILED IS HARLEY PART# 48344-09Read more
Incident date: Jul 1, 2016
2014 HARLEY DAVIDSON ULTRA LIMITED. CONSUMER WRITES IN REGARDS TO ENGINE VIBRATION, THROTTLE ISSUES, CLUTCH COMPENSATOR AND POSSIBLE EITMS FAILURE. *SMD THE CONSUMER STATED HE NOTICED A VIBRATION FROM THE ENGINE WHICH WAS MORE THAN HE EXPECTED, AND AN INTERMITTENT KNOCK FROM THE ENGINE. THE HD PERSONNEL SAID IT WAS NORMAL. THE CONSUMER STATED HE LIKED THE POWER AND RIDE AS SPEED. HOWEVER, WHEN
... THE THROTTLE WAS ROLLED OFF, THE BIKE LUGGED AND SURGED AND AT IDLE THERE WAS SIGNIFICANT VIBRATION. ALSO, AT IDLE THERE WAS A HEAVY. LOUD INTERMITTENT CLUNKING SOUND MUCH LIKE A PRE-IGNITION KNOCK. THE CONSUMER RECEIVED DIFFERENT OPINIONS OF WHAT THE PROBLEM WAS. HOWEVER, THE CONSUMER BELIEVED THE TWIN OVERHEAD CAM ENGINE WAS AN ISSUE FOR THE MANUFACTURER. *JBRead more