Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 4,189 complaints for HARLEY-DAVIDSON

HARLEY-DAVIDSON FLHX (2016) — EXTERIOR LIGHTING Sep 6, 2016
Incident date: Aug 9, 2016
THE ELECTRICAL SWITCHES ON THE LEFT SIDE STOPPED WORKING. IT HAS LEFT ME WITHOUT INPORTANT SAFETY FEATURES LIKE HIGH BEAMS, LEFT BLINKER, AND HORN. CRUISE CONTROL AND VOLUME CONTROL ARE ALSO UNUSABLE. WHEN I TOOK IT INTO THE HARLEY DEALERSHIP IN FAIRFAX, VA THEY TOLD ME THEY COULDN'T DO ANYTHING AT THE SHOP B/C IT WASN'T CURRENTLY "THROWING A CODE". IT HAS SINCE STOPPED WORKING AGAIN. THE GUY ... Read more
HARLEY-DAVIDSON FLHX (2016) — ELECTRICAL SYSTEM Sep 6, 2016
Incident date: Aug 9, 2016
THE ELECTRICAL SWITCHES ON THE LEFT SIDE STOPPED WORKING. IT HAS LEFT ME WITHOUT INPORTANT SAFETY FEATURES LIKE HIGH BEAMS, LEFT BLINKER, AND HORN. CRUISE CONTROL AND VOLUME CONTROL ARE ALSO UNUSABLE. WHEN I TOOK IT INTO THE HARLEY DEALERSHIP IN FAIRFAX, VA THEY TOLD ME THEY COULDN'T DO ANYTHING AT THE SHOP B/C IT WASN'T CURRENTLY "THROWING A CODE". IT HAS SINCE STOPPED WORKING AGAIN. THE GUY ... Read more
HARLEY-DAVIDSON FLHTCU (2009) — POWER TRAIN Sep 6, 2016
Incident date: Aug 20, 2016
COMPENSATOR PRIMARY CHAIN FAILURE SHUTTER WHEN DRIVING HARD STARTING FAILURE TO STARTER MOTOR PART IS JUNK WILL CAUSE REAR WHEEL TO LOCK UP WHILE DRIVING ENDING UP IN CRASH AND DEATH
HARLEY-DAVIDSON FLHX (2011) — SERVICE BRAKES Sep 6, 2016
Incident date: Sep 2, 2016
SEPTEMBER 2, 2016 THE REAR BRAKES (ANTI-LOCK) LOCKED UP FOR THE SECOND TIME LEAVING ME STRANDED ON THE SIDE OF THE HIGHWAY. MAY 27, 2016 WAS THE FIRST TIME THEY LOCKED UP AND CAUSED A FIRE. ULTIMATELY COSTING $3500.00 IN DAMAGES GEICO COVERED. BILOXI HARLEY DAVIDSON REPAIRED THE BIKE IN MAY OF 2016 AND IS NOW IN POSSESSION OF THE BIKE.
HARLEY-DAVIDSON FLHTCU (2008) — SERVICE BRAKES Sep 5, 2016
Incident date: Aug 25, 2016
RIDING AT 60 MPH STARTED TO SLOW DOWN DO TO A PULSATING REAR CALIPER. TRIED TO STOP WITH THE FRONT ONE AND THERE WAS NO PRESSURE AND SQUEZZED ALL THE WAY TO THE END UNRESPONSIVE. REAR WORKED, STOPPED FOR A MINUTE TO CHECK...NO LICKAGE AND NO SIGN OF ANYTHING WRONG. STARTED RIDING AGAIN AND A MINUTE LATER WAS WORKING NORMAL AGAIN...HAPPENED TWICE IN FIVE DAYS, STOP RIDING IT AND THE DEALER PICK IT ... Read more
HARLEY-DAVIDSON FLHTCU (2008) — SERVICE BRAKES Sep 4, 2016
Incident date: May 22, 2016
VEHICLE IN MOTION ON A CITY STREET APPROACHING A RED LIGHT. I APPLIED MY REAR BRAKES AND NOTHING HAPPENED. I ATTEMPTED THE REAR BRAKES AGAIN, AND STILL, NOTHING. I THEN APPLIED MY FRONT BRAKES, THIS CAUSED LOSS OF CONTROL OF THE MOTORCYCLE, AND WE CRASHED.
Crash
HARLEY-DAVIDSON FLHTCU (2008) — FUEL/PROPULSION SYSTEM Sep 2, 2016
Incident date: Jul 16, 2016
I HAD JUST GOT ON I65 HEADING SOUTH. I WENT MAYBE 2 MILES, AND ALL OF THE SUDDEN, MY MOTORCYCLE ACTED LIKE IT HAD JUST RAN OUT OF GAS. OR SOMEBODY HAD HIT THE KILL SWITCH. I KNOW IT HAD GAS. AS IT WAS WINDING DOWN IN REVOLUTIONS, I TRIED EVERYTHING WITH THROTTLE, KILL SWITCH, IGNITION SWITCH. WHEN I FINALLY STOPPED, I TRIED STARTING IT, NOTHING. IT ACTED LIKE I HAD NO GAS. I OPENED THE TANK AND... Read more
HARLEY-DAVIDSON FLHXS (2016) — POWER TRAIN Sep 2, 2016
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FLHXS. WHILE THE VEHICLE WAS BEING OPERATED, IT BECAME STUCK IN SECOND GEAR. IN ADDITION, WHEN THE ENGINE WAS STARTED, THE VEHICLE LUNGED FORWARD INTERMITTENTLY. THE FAILURE OCCURRED AFTER THE VEHICLE WAS PURCHASED NEW. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V471000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS... Read more
HARLEY-DAVIDSON FLTRX (2010) — SERVICE BRAKES Sep 2, 2016
Incident date: Sep 2, 2016
COMPLETE REAR BRAKE FAILURE, NO WARNING. STOP-AND-GO RUSH HOUR TRAFFIC ON THE INTERSTATE. I WAS GOING ABOUT 30 MPH AND TRAFFIC AHEAD WAS SLOWING. I PRESSED THE REAR BRAKE PEDAL AND IT WAS STUCK... WOULD NOT MOVE. ABSOLUTELY NO REAR BRAKES AT ALL. LUCKILY I WAS ABLE TO REACT QUICK ENOUGH TO GRAB THE FRONT BRAKE TO AVOID AN ACCIDENT. I NURSED THE BIKE THE LOCAL HARLEY DEALER AND THEY KNEW EXACTLY... Read more
HARLEY-DAVIDSON FLHRC (2009) — ENGINE Aug 31, 2016
Incident date: May 9, 2016
I WAS HAVING ISSUE WITH BATTERYS GOING BAD AND IT TURNS OUT TO BE THE COMPENSATOR IN WHICH IF I DIDN'T GET FIXED IT COULD HAVE CAUSED ME TO CRASH MY BIKE. IT'S A KNOWN ISSUE WITH IN THESES YEARS FROM 08 TO 2011.
HARLEY-DAVIDSON FLHRC (2009) — POWER TRAIN Aug 31, 2016
Incident date: May 9, 2016
I WAS HAVING ISSUE WITH BATTERYS GOING BAD AND IT TURNS OUT TO BE THE COMPENSATOR IN WHICH IF I DIDN'T GET FIXED IT COULD HAVE CAUSED ME TO CRASH MY BIKE. IT'S A KNOWN ISSUE WITH IN THESES YEARS FROM 08 TO 2011.
HARLEY-DAVIDSON FLHTC (2009) — SERVICE BRAKES Aug 29, 2016
Incident date: Jun 16, 2015
FRONT HAND BRAKE FAILED WITHOUT WARNING WHEN EXITING THE FREEWAY ON AN OFF RAMP AND APPROACHING RED LIGHT. STOPPED USING REAR BRAKE. LEVER WAS FROZE IN POSITION WHICH WOULD NOT ALLOW BRAKE TO BE APPLIED. HAD BIKE TRAILERED TO HARLEY DAVIDSON SHOP AND THEY REPORTED A FAILURE OF THE ANTILOCK BRAKE SYSTEM (WHICH THEY STATED ON RECIPT). UNIT WAS REPLACED AT MY COST. I KEPT AND STILL HAVE THE FAILED... Read more
HARLEY-DAVIDSON FLHTCU (2008) — SERVICE BRAKES Aug 29, 2016
Incident date: Aug 29, 2016
WHEN CITY DRIVING AT 25 MPH ON DRY PAVEMENT, AS YOU ARE APPROACHING A STOP SIGN AND APPLYING THE REAR BRAKES IF YOU HIT A SMALL BUMP, THE ABS SYSTEM RESTRICTS YOUR BRAKING ABILITY AND THE MOTORCYCLE WILL ROLL INTO THE INTERSECTION BEFORE STOPPING. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST TWO YEARS THAT I HAVE OWNED THIS BIKE.
HARLEY-DAVIDSON FLTRUSE (2015) — ELECTRICAL SYSTEM Aug 29, 2016
Incident date: Aug 27, 2016
AFTER A LIGHT RAIN INSTRUMENT CLUSTER FAILS LIGHTS SPEEDO FUEL RPM ALL DEAD AS WELL AS NEUTRAL INDICATOR AND ALL IDIOT LIGHTS
HARLEY-DAVIDSON FLTRUSE (2015) — VEHICLE SPEED CONTROL Aug 29, 2016
Incident date: Aug 27, 2016
AFTER A LIGHT RAIN INSTRUMENT CLUSTER FAILS LIGHTS SPEEDO FUEL RPM ALL DEAD AS WELL AS NEUTRAL INDICATOR AND ALL IDIOT LIGHTS
HARLEY-DAVIDSON FLTRUSE (2015) — UNKNOWN OR OTHER Aug 29, 2016
Incident date: Aug 27, 2016
AFTER A LIGHT RAIN INSTRUMENT CLUSTER FAILS LIGHTS SPEEDO FUEL RPM ALL DEAD AS WELL AS NEUTRAL INDICATOR AND ALL IDIOT LIGHTS
HARLEY-DAVIDSON FLHTCU (2009) — ENGINE Aug 25, 2016
Incident date: May 25, 2015
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE. WHILE DRIVING 70 MPH, THE ENGINE BEGAN TO IDLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONNECTOR FOR THE THROTTLE BODY FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROX... Read more
HARLEY-DAVIDSON CLASSIC CRUISER 98060-00V (9999) — EQUIPMENT ADAPTIVE/MOBILITY Aug 25, 2016
Incident date: Sep 7, 2013
EXACTLY ONE WEEK BEFORE THE CRASH THE REAR BRAKE FAILED TO STOP ON THE MOTORCYCLE. I HAVE BEEN RIDING FOR OVER 20 YEARS WITH MANY DIFFERENT MOTORCYCLES AND BRANDS AND THIS WAS THE FIRST TIME I HAD EVER EXPERIENCED A BRAKE FAILURE. I THOUGHT FOR A MINUTE TO TAKE THE BIKE STRAIGHT TO THE DEALER AND HAVE THEM LOOK AT IT BUT DID NOT, CHOSE TO GO HOME TO MY DAUGHTER INSTEAD. THE NEXT WEEK ON MY WAY ... Read more
Crash 1 injured
HARLEY-DAVIDSON FLHTP (2016) — TIRES Aug 24, 2016
Incident date: Aug 3, 2016
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON TRI GLIDE (NA) EQUIPPED WITH DUNLOP SIGNATURE (NA) TIRES, SIZE: PS05/65R15 (NA). THE CONTACT STATED THAT THE MOTORCYCLE WAS EQUIPPED WITH ALL SEASON TIRES, WHICH PROVIDED LITTLE TO NO TRACTION DURING THE RAIN. WHILE ATTEMPTING TO ACCELERATE, THE REAR OF THE MOTORCYCLE BEGAN TO GLIDE IN THE OPPOSITE DIRECTION. THE MOTORCYCLE SPUN AROUND WHILE THE TIRES BE... Read more
HARLEY-DAVIDSON FLHTCU (2009) — SERVICE BRAKES Aug 23, 2016
Incident date: Aug 22, 2016
DRIVING DOWN A BUSY HWY WHEN II WENT TO APPLY BRAKES THE FRONT BRAKE HANDLE WOULD NOT WORK. WOULDN'T COMPRESS. .JUST MISSED THE CAR IN FRONT OF ME AND WAS LUCKY ENOUGH TO GET OFF THE ROAD AND SLOW THE BIKE DOWN BEFORE I CAME TO A DRAINAGE DITCH. THIS IS INSANITY. NO WARNING NO MECHANICAL TAKE OVER. I WONDER HOW MANY PEOPLE HAVE BEEN HURT OR MAYBE KILLED BECAUSE OF THIS. THIS IS NOT NORMAK . WHERE... Read more
HARLEY-DAVIDSON VRSCF (2013) — SERVICE BRAKES Aug 23, 2016
Incident date: Aug 21, 2016
A BRAKE LINE FROM THE ABS MODULE IS INSTALLED SUCH THAT IT RUBS ON A RADIATOR HOSE CAUSING THE BRAKE LINE TO ABRADE AND CAUSE THE LOSS OF FLUID. THIS CONDITION RESULTS IN THE LOSS OF REAR BRAKING. IN MY INSTANCE THE LOSS OF BRAKING WAS NOTICED WHEN COMING TO A STOP. NO ACCIDENT WAS CAUSED BUT I KNOW OF OTHERS THAT HAVE BEEN IN NEAR MISS ACCIDENTS DUE TO THE LOSS OF THE REAR BRAKE. THE FRONT BRAKE ... Read more
HARLEY-DAVIDSON FXDL (1999) — STEERING Aug 20, 2016
Incident date: Jul 29, 2016
I JUST PURCHASE A 1999 HARLEY DAVIDSON FXDL FROM SMOKEY MOUNTAIN HARLEY DAVIDSON. ON MY WAY TO WORK DOING ABOUT 70MPH I EXPERIENCED A HIGH SPEED "WOBBLE" ON THE BIKE CAUSING A IMMEDIATE LOSS OF CONTROL AND MANUVERABILITY OF THE MOTORCYCLE. I HAD TO SLOWLY REDUCE SPEED AND TRY WITH WHAT LITTLE STEERING TO PULL OVER ON THE SIDE OF THE ROAD. IT ALMOST MADE ME CRASH THE MOTORCYCLE BECAUSE I WASNT PERP... Read more
HARLEY-DAVIDSON FXDL (1999) — ENGINE Aug 20, 2016
Incident date: Jul 29, 2016
I JUST PURCHASE A 1999 HARLEY DAVIDSON FXDL FROM SMOKEY MOUNTAIN HARLEY DAVIDSON. ON MY WAY TO WORK DOING ABOUT 70MPH I EXPERIENCED A HIGH SPEED "WOBBLE" ON THE BIKE CAUSING A IMMEDIATE LOSS OF CONTROL AND MANUVERABILITY OF THE MOTORCYCLE. I HAD TO SLOWLY REDUCE SPEED AND TRY WITH WHAT LITTLE STEERING TO PULL OVER ON THE SIDE OF THE ROAD. IT ALMOST MADE ME CRASH THE MOTORCYCLE BECAUSE I WASNT PERP... Read more
HARLEY-DAVIDSON FLHTP (2015) — UNKNOWN OR OTHER Aug 20, 2016
Incident date: Aug 18, 2016
FOOT SHIFTER SHAFT HAD SPLINE STRIPPED OUT INNER SIDE OF SHAFT. SHAFT MATERIAL IS TOO SOFT, OR BAD DESIGN (INNER SIDE DOESN'T NEED TO BE SPLINED, COULD BE KEYED).
HARLEY-DAVIDSON XL1200V (2012) — POWER TRAIN Aug 16, 2016
Incident date: Jul 26, 2016
TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON XL1200V. THE CONTACT STATED THAT WHILE THE MOTORCYCLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION FLUID WAS CONTAMINATED WITH WATER. THE CONTACT WAS INFORMED THAT THE MOTORCYCLE WAS NO LONGER UNDER WARRANTY. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR... Read more
HARLEY-DAVIDSON FLHTKSE (2014) — ENGINE Aug 15, 2016
Incident date: Aug 15, 2016
MY 2014 HARLEY HAS HAD TWO COMPENSATORS REPLACED AND NOW THEY ARE REPLACING A 3RD ONE IN LESS THAN TWO TEARS. THANKFULLY NO ACCIDENT HAS OCCURRED BUT FROM WHAT I READ THIS IS HAPPENING ON A LOT OF HARLEYS AND COULD BE DANGEROUST IF IT FAILED IN TRANSIT.
HARLEY-DAVIDSON FLHTCU (2009) — UNKNOWN OR OTHER Aug 14, 2016
Incident date: Jul 20, 2016
REAR BRAKES ON MY 2009 HARLEY DAVIDSON ULTRA CLASSIC, THEY FROZE AND I HAD NO BRAKES, PEDAL WOULD NOT MOVE AT ALL. IT WAS LIKE PRESSING AGAINST A SOLID WALK WITH ME FOOT, IF IT WASN'T FOR MY FRONT BRAKE I MIGHT NOT BE ALIVE TODAY ! THIS IS VERY DEADY.
HARLEY-DAVIDSON FXDBP (2013) — SERVICE BRAKES Aug 14, 2016
Incident date: Jun 1, 2013
DEAR SIRS, JULY 10, 2016 I HAVE BEEN TRYING TO GET A FIX FOR POOR BRAKING ON MY 2013 HARLEY DYNA WITH ABS SINCE ABOUT 2 MONTHS AFTER BUYING IT NEW FROM SAN JOSE, CALIFORNIA HARLEY. IN THE BEGINNING I EVEN THOUGHT IT WAS ME, BUT AFTER LETTING A FRIEND TRY THE BIKE , HE CONFIRMED THE VERY POOR BRAKING. HOW COULD THIS HAVE PASSED GOVERNMENTS TEST FOR BRAKING DISTANCE. I LOVE THE ABS AND WOULD... Read more
HARLEY-DAVIDSON FLHTCU (2008) — UNKNOWN OR OTHER Aug 12, 2016
Incident date: Aug 10, 2016
ACCESSORY P/N 91573-06 (CENTER STAND) FAILED. IT WAS PURCHASED MARCH 2009 FROM A LOCAL H-D DEALER AND INSTALLED PER PRINTED INSTRUCTIONS. IN AUGUST 2016 IT WAS DISCOVERED DURING USE THAT THE RIGHT AND LEFT LEGS HAD SEPARATED AND CAN MOVE INDEPENDENT OF ONE ANOTHER. WHEN ATTEMPTING TO PLACE A PARKED MOTORCYCLE ONTO THE CENTER STAND WITH THIS UNEXPECTED CONDITION, THE MOTORCYCLE WILL INITIALLY BE... Read more
HARLEY-DAVIDSON LED TURN SIGNAL KIT (9999) — EQUIPMENT Aug 11, 2016
Incident date: Mar 1, 2015
CALIFORNIA SIDECAR DBA LEISURE PRODUCTS, INC. IN ARRINGTON, VA BEGAN SELLING NEW DESIGN TAIL LIGHTS FOR THEIR HARLEY DAVIDSON TRIKE KITS ("LEGEND", "DAYTONA", "VOLUSIA") IN MARCH 2015 THAT WERE NOT TESTED FOR DOT COMPLIANCE BUT WERE MARKED ON THE LENS AS COMPLIANT. THE FAKE MARKING NUMBER IS DOT SAE IST 14 CSC, AND APPROXIMATELY 300 SETS OF THESE LIGHTS HAVE BEEN SOLD SINCE THEIR DEBUT. THE LIG... Read more
HARLEY-DAVIDSON FLHXS (2016) — UNKNOWN OR OTHER Aug 10, 2016
Incident date: Aug 10, 2016
HARLEY DAVIDSON 2016 FLHXS, MOTORCYCLE SAT IDLE FOR 12 DAYS, CLUTCH FAILED TO PROPERLY ENGAGE BOTH AT IDLE, WHILE STOPPED AND SEVERAL TIMES WHILE I WAS IN TRAFFIC ATTEMPTING TO CHANGE GEARS. I CONTACTED DEALERSHIP WHERE VEHICLE WAS PURCHASED AND ALSO CHECKED NHTSA DATA BASE AND WAS TOLD THAT MY VEHICLE WAS NOT PART OF CURRENT RECALL, BUT I HAVE ENCOUNTERED THE SAME ISSUE AS DESCRIBED IN THE RECA... Read more
HARLEY-DAVIDSON FLHTCU (2009) — SERVICE BRAKES Aug 9, 2016
Incident date: Jul 24, 2016
WHEN I RODE MY MOTORCYCLE TO WORK IN THE MORNING MY FRONT BRAKES WORKED FINE. WHILE RIDING MY MOTORCYCLE DOWN THE INTERSTATE HOME FROM WORK, I WENT TO APPLY MY FRONT BRAKES AND FOUND THE BRAKE LEVER ON THE HANDLE BAR WAS FROZEN. THE MOTOR CYCLE IS IN MY GARAGE AND I STILL CANNOT APPLY THE FRONT BRAKE.
HARLEY-DAVIDSON FXDL (2014) — ELECTRICAL SYSTEM Aug 9, 2016
Incident date: Jun 3, 2016
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FXDL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V283000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRI... Read more
HARLEY-DAVIDSON FLHR (2009) — ENGINE Aug 8, 2016
Incident date: Aug 8, 2016
COMPENSATOR FAILURE
HARLEY-DAVIDSON FLHTKSE (2014) — FUEL/PROPULSION SYSTEM Aug 8, 2016
Incident date: Jul 19, 2016
CLUTCH COMPENSATOR FAILED AT 12,500 MILES ON A 6500 MILE TRIP THROUGH THE MOUNTAINS TO CALIFORNIA. BIKE WAS KNOCKING FROM THE PRIMARY COVER AND COST $750.00 TO REPAIR. HARLEY DENIED CLAIM TO REPLACE PART ON A $40,000 MOTORCYCLE.
HARLEY-DAVIDSON FLHTCU (2008) — SERVICE BRAKES Aug 6, 2016
Incident date: Jun 20, 2016
REAR BRAKE LINE WAS WORN THRU AND LOSS OF BRAKE FLUID AND USE OF REAR BRAKE. THE FAILURE WAS DUE TO THE CLUTCH CABLE IN CONTACT WITH THE REAR BRAKE LINE. THE VEHICLE HAD 64,000 MILES AT THE TIME OF THE INCIDENT. THE FAILURE WAS WHEN APPROACHING A RED TRAFFIC LIGHT AND I WAS TO MAKE A RIGHT TURN. THE STOP WAS MADE USING THE FRONT BRAKE.
HARLEY-DAVIDSON FLTRXS (2015) — WHEELS Aug 5, 2016
Incident date: Jul 22, 2016
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLTRXS. WHILE DRIVING 70 MPH OVER A BUMP, THE HANDLE BAR STARTED TO SHAKE VIOLENTLY. AFTER INSPECTING THE VEHICLE, THE FRONT WHEEL ALUMINUM HAD FRACTURED. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WHEEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE ... Read more
HARLEY-DAVIDSON FLHRC (2009) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Aug 5, 2016
Incident date: Jul 31, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHRC ROAD KING CLASSIC. WHILE PULLING INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ABS FAILED. THE CONTACT CRASHED INTO THE GARAGE DOOR. THE CONTACT RECEIVED INJURIES TO HIS FOOT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE MOTORC... Read more
Crash 1 injured
HARLEY-DAVIDSON FLHRC (2009) — ELECTRICAL SYSTEM Aug 5, 2016
Incident date: Jul 31, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHRC ROAD KING CLASSIC. WHILE PULLING INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ABS FAILED. THE CONTACT CRASHED INTO THE GARAGE DOOR. THE CONTACT RECEIVED INJURIES TO HIS FOOT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE MOTORC... Read more
Crash 1 injured
HARLEY-DAVIDSON VRSCDX (2010) — SERVICE BRAKES Aug 5, 2016
Incident date: Aug 5, 2016
TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON VRSCDX. WHILE DRIVING 40 MPH, THE FRONT AND REAR BRAKES FAILED. WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE REAR BRAKE WITH HIS HAND AND NOTICED BRAKE FLUID FLOWING DOWN TO THE GROUND FROM THE HYDRAULIC STOP LIGHT SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V506000 (EXTERIOR LIGHTING... Read more
HARLEY-DAVIDSON FLSTFBS (2016) — SERVICE BRAKES Aug 3, 2016
Incident date: Aug 2, 2016
I DID A 300-MILE MOTORCYCLE TRIP OVER THE WEEKEND, JUST A COUPLE OF DAYS AGO AND I TOOK MY NEW MOTORCYCLE IN FOR ITS 1000 MILE SCHEDULED MAINTENANCE MONDAY. WHEN DROPPING IT OFF, I NOTICED THE REAR BRAKE FELT A LITTLE SOFTER THAN BEFORE, BUT WAS STILL OPERABLE. WHEN I RETURNED TO PICK UP MY MOTORCYCLE ON TUESDAY, UPON COMPLETION OF THE SERVICE, THE MAINTENANCE TECH SHOWED ME HOW THE REAR MASTER CY... Read more
HARLEY-DAVIDSON FLHXS (2016) — FUEL/PROPULSION SYSTEM Aug 2, 2016
Incident date: May 5, 2016
GAS CAP SWELLS UP TO A POINT WHERE IT CANNOT BE SCREWED BACK IN. I HAD FILED A COMPLAINT WITH HARLEY DAVISON AND NOTHING WAS DONE ABOUT IT. I UNDERSTAND THAT THIS IS A NATIONWIDE PROBLEM BUT MY PROBLEM IS IF I WAS INVOLVED IN AN ACCIDENT THERE COULD EITHER BE AN EXPLOSION OR A FIERY CRASH.
HARLEY-DAVIDSON VRSCDX (2014) — FUEL/PROPULSION SYSTEM Jul 30, 2016
Incident date: Nov 25, 2014
THE FUEL GAUGE IS COMPLETELY INACCURATE. I'VE COMPLAINED TO THE DEALER TO FIX IT, WHICH WORKED FOR A MONTH, BUT THE PROBLEM IS BACK. THE FUEL LIGHT IS ALWAYS ON AND RIGHT AFTER FILLING UP MY TANK THE GAS GAUGE WILL NOT GO ABOVE A QUARTER OF A TANK, IF IT GOES UP AT ALL.
HARLEY-DAVIDSON FXSB (2013) — TIRES Jul 29, 2016
Incident date: Jul 18, 2016
I HAVE HAD TWO D407 REAR TIRES FOR A HARLEY BREAKOUT 2013. MY DRIVING IS A T2 MILE STRETCH FROM OAKLAND TO RICHMOND CA TO WORK AND FROM RICHMOND TO HAYWARD 16 MILES TWICE A WEEK TO WORK PART TIME AS A COMMUNITY COLLEGE INSTRUCTOR. TRIPS TO LOS ANGELES ONCE OR TWICE A YEAR. NO OTHER TRIPS TO SURROUNDING AREAS JUST RIDING AROUND TOWN AT LOW SPEED EVERY WEEKEND. BOTH REAR TIRES SHOWED SIGNS OF FAIL... Read more
HARLEY-DAVIDSON FLHP (2010) — SERVICE BRAKES Jul 29, 2016
Incident date: Jul 13, 2016
FRONT BRAKE LEVER FROZEN IN PLACE RESULTING IN NO BRAKING ACTION FOR FRONT WHEEL. WHILE BACKING VEHICLE (VEHICLE IN MOTION) OUT OF MY GARAGE DOWN DRIVEWAY INCLINE, COULD NOT STOP VEHICLE AND LOST CONTROL. VEHICLE TIPPED OVER RESULTING IN MINOR DAMAGE. LUCKILY NO INJURY TO ME EXCEPT FALLING TO GROUND. ..UPDATED 02/10/17 *BF *TR
Crash
HARLEY-DAVIDSON FLHTCUSE3 (2008) — POWER TRAIN Jul 28, 2016
Incident date: Jul 25, 2016
WHILE RIDING I LOST CLUTCH CONTROL, THROTTLE SHIFTED TO NEUTRAL, PULLED OVER IN SAFE SPOT AND LET BIKE COOL (90+ DEGREE DAY). AFTER COOLING I HAD ENOUGH CLUTCH CONTROL TO GET TO MY DESTINATION.
HARLEY-DAVIDSON FLHX (2013) — SERVICE BRAKES Jul 28, 2016
Incident date: Jun 24, 2016
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHX STREET GLIDE. WHILE MERGING TO THE RIGHT LANE AT 45 MPH, THE REAR BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE REAR BRAKE HANDLE BECAME DIFFICULT TO DEPRESS AND CAUSED THE MOTORCYCLE TO SKID. THE CONTACT FELL OFF THE MOTORCYCLE, RESULTING IN A FRACTURED LEFT ARM AND LACERATION TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE RE... Read more
1 injured
HARLEY-DAVIDSON FLHXS (2014) — EQUIPMENT Jul 28, 2016
Incident date: Jul 1, 2016
2014 HARLEY DAVIDSON STREET GLIDE. CONSUMER WRITES IN REGARDS TO FACTORY INSTALLATION OF BOOM BOX 6.5 INFOTAINMENT/ THE "REPEAT" FUNCTION OF THE NAVIGATION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED HE DOWNLOADED THE MOST RECENT SOFTWARE VERSION OF THE INFOTAINMENT SYSTEM. AFTER RIDING, AND USING THE NAVIGATION SYSTEM WITH THE NEW SOFTWARE, IT WAS SOON DISCOVERED THAT IT WAS NOT FUNCTIONING AS I... Read more
HARLEY-DAVIDSON VRSCDX (2009) — SERVICE BRAKES Jul 27, 2016
Incident date: Jul 21, 2016
HARLEY DAVIDSON VRSCDX 2009 ABS HYDRAULIC CONTROL UNIT FAILURE. WHILE IN MOTION APPROXIMATELY 45MPH I WENT TO DEPRESS THE REAR BRAKE AND IT FELT LIKE THE PEDAL WAS FROZE, UPON PUTTING MORE PRESSURE ON THE PEDAL IT MOVED BUT THE REAR BRAKE INSTANTLY LOCKED UP WITHOUT ANY PROGRESSIVE FEEL CAUSING THE REAR TIRE TO SKID CAUSING THE REAR OF THE BIKE TO SLIDE SIDEWAYS. FORTUNATELY I WAS ABLE TO KEEP THE... Read more
HARLEY-DAVIDSON FLHTK (2014) — ENGINE AND ENGINE COOLING Jul 27, 2016
Incident date: Jul 1, 2016
2014 HARLEY DAVIDSON ULTRA LIMITED. CONSUMER WRITES IN REGARDS TO ENGINE VIBRATION, THROTTLE ISSUES, CLUTCH COMPENSATOR AND POSSIBLE EITMS FAILURE. *SMD THE CONSUMER STATED HE NOTICED A VIBRATION FROM THE ENGINE WHICH WAS MORE THAN HE EXPECTED, AND AN INTERMITTENT KNOCK FROM THE ENGINE. THE HD PERSONNEL SAID IT WAS NORMAL. THE CONSUMER STATED HE LIKED THE POWER AND RIDE AS SPEED. HOWEVER, WHEN... Read more
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