Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 4,189 complaints for HARLEY-DAVIDSON

HARLEY-DAVIDSON FLHX (2009) — SERVICE BRAKES Dec 25, 2016
Incident date: Oct 15, 2016
I PUSH MY HARLEY DAVIDSON FLHX 2009 OUT OF THE GARAGE AND APPLIED THE FRONT BRAKE AND STARTED THE MOTORCYCLE. AFTER THE MOTORCYCLE WAS WARMED UP GOT BACK ON THE MOTORCYCLE AND TRIED TO SQUEEZE THE FRONT BRAKE LEVEL BUT IT WOULD NOT MOVE. THE FRONT BRAKE LEVER WOULD NOT MOVE AND I COULD NOT ENGAGE THE FRONT BRAKE. BEFORE STARTING THE MOTORCYCLE THE FRONT BRAKE WAS FINE BUT AFTER THE MOTORCYCLE WAS... Read more
HARLEY-DAVIDSON FLHTK (2015) — STRUCTURE:BODY Dec 24, 2016
Incident date: Dec 23, 2016
DECEMBER 23, 2016, WHILE RIDING MY HARLEY DAVIDSON FLHTK ULTRA LIMITED MOTORCYCLE AT APPROXIMATELY 45 MPH ON A STRAIGHT SECTION INTERSTATE 295 IN THE DISTRICT OF COLUMBIA, THE RIGHT SADDLEBAG PINS FROM THE RECEPTACLES, ALLOWING THE SADDLEBAG TO DETACH FROM THE MOTORCYCLE. THIS EVENT CAUSED A TRAFFIC HAZARD FOR OTHER MOTORISTS. THE WEATHER WAS CLEAR AND THE ROAD SURFACE WAS DRY AND RELATIVELY EVEN.... Read more
HARLEY-DAVIDSON FLHTC (2008) — SERVICE BRAKES Dec 21, 2016
Incident date: Oct 15, 2016
I TOOK MY BIKE OUT FOR A NICE RIDE AND NOTHING IN THE WAY OF A PROBLEM. THE NEXT DAY WENT TO RIDE THE BIKE AND MY FRONT BRAKE LEVER IS AS HARD AS A ROCK I WENT TO STOP AND HAD NO FRONT BRAKE. WENT THROUGH THE INTERSECTION . I CHECKED FOR TROUBLE CODES IN THE MEMORY AND IT SHOWED NONE. TRIED TO BLEED THE FRONT BRAKES CRACKED THE BLEEDER AND LEVER MOVED FINE AND FLUID CAME OUT AS NORMAL . TRIED TO ... Read more
HARLEY-DAVIDSON FLHTCUI (1999) — ELECTRICAL SYSTEM Dec 15, 2016
Incident date: Apr 30, 2004
TL* THE CONTACT OWNED A 1999 HARLEY-DAVIDSON ELECTRA GLIDE ULTRA FLHTCUI. WHILE DRIVING VARIOUS SPEEDS, THE MOTORCYCLE STALLED WITHOUT WARNING. AS A RESULT OF THE FAILURE, THE CONTACT LOST CONTROL AND FLIPPED THE MOTORCYCLE. THE DRIVER AND PASSENGER WERE INJURED, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS PLACED IN A MEDICALLY INDUCED COMA DUE TO THE CRASH. A POLICE REPORT WAS FILED. THE MO... Read more
Crash 2 injured
HARLEY-DAVIDSON FLHTCUSE4 (2009) — SERVICE BRAKES Dec 7, 2016
Incident date: Dec 7, 2016
FRONT BRAKE LEVER FROZEN, WILL NOT MOVE, ABS LIGHT ON, NO FRONT BRAKES. MOTORCYCLE WAS STATIONARY.
HARLEY-DAVIDSON FLHTCUI (1998) — SUSPENSION Dec 7, 2016
Incident date: Nov 15, 2016
TL* THE CONTACT OWNS A 1998 HARLEY-DAVIDSON ELECTRA GLIDE ULTRA FLHTCUI. WHILE DRIVING 40 MPH, THE REAR SWING ARM FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
HARLEY-DAVIDSON FLHTK (2014) — ENGINE Dec 4, 2016
Incident date: Aug 12, 2015
APPROXIMATELY 10,000 MILES ENGINE AND THERMOSTAT LIGHTS CAME ON. THE SENSOR WAS CHANGED. THIS LASTED FOR 600 MILES. DIFFERENT SHOP CHANGED THE SENSOR AND WATER PUMP WHICH LASTED ABOUT 2000 MILES. WHEN RETURNED TO THE SHOP, THEY RETRIEVED THE FAULTY CODE BUT COULD NOT GET THE ENGINE TO REPRODUCE THE ERROR AND WOULD NOT LOOK INTO ISSUE. PROBLEM RETURNED LESS THAN 100 MILES LATER/ AT THE PRESEN... Read more
HARLEY-DAVIDSON FLHXS (2015) — POWER TRAIN Nov 24, 2016
Incident date: Nov 11, 2016
CLUTCH FAILED TO DISENGAGE. I WAS IN MY DRIVEWAY. I HAD JUST ROLLED MY MOTORCYCLE OUTTA THE GARAGE. STARTED THE MOTORCYCLE IN NEUTRAL AND THAT'S WHEN IT LEAPED FORWARD WITH A VIOLENT JERKING MOTION AND WOULDN'T STOP. LUCKILY I WAS ABLE TO KEEP HANGING ONTO THE RIGHT HAND BRAKE LEVER UNTIL IT ULTIMATELY KILLED THE ENGINE AND STOPPING THE MOTORCYCLE. THE DEALER HAS ESTIMATED THE DAMAGE TO BE OV... Read more
Crash
HARLEY-DAVIDSON FLHX (2009) — SERVICE BRAKES Nov 21, 2016
Incident date: Nov 16, 2016
WHILE RIDING REAR BRAKE BECAME STIFF AND WOULD NOT ENGAGE. AFTER APPLYING EXTREME PRESSURE REAR ABS BEGAN TO CHATTER AND INTERMITTENTLY ENGAGE. FRONT BRAKE WORKED AS EXPECTED AND ALLOWED VEHICLE TO BE SLOWED. THIS WAS AT HIGHWAY SPEED AND NOT A PANIC STOP. IF THIS WAS ON A BUSY CITY STREET IT WOULD HAVE BEEN AN ACCIDENT.
HARLEY-DAVIDSON FLHX (2010) — SERVICE BRAKES Nov 20, 2016
Incident date: Nov 4, 2016
MY 2010 HARLEY DAVIDSON STREET GLIDE LOST REAR BRAKES WITHOUT WARNING PEDAL BECAME HARD AS IF IT WAS STUCK LUCKILY I WAS TRAVELING AT A LOW SPEED. IT'S CURRENTLY AT A HARLEY DEALER AND THEY TELL ME IT'S THE ABS BRAKE MODULE AND IT NEEDS TO BE REPLACED. IF THAT ISN'T ENOUGH THEY TELL ME THE PART IS ON BACK ORDER WHICH TELLS ME THIS IS A COMMON ISSUE.
HARLEY-DAVIDSON FLTRI (2006) — POWER TRAIN Nov 14, 2016
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2006 HARLEY-DAVIDSON FLTRI ROADGLIDE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,870.
HARLEY-DAVIDSON FLHTCU (2009) — SERVICE BRAKES Nov 8, 2016
Incident date: Oct 18, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON ELECTRA GLIDE FLHTCU. WHILE DRIVING 30 MPH, THE REAR BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
HARLEY-DAVIDSON VRSCF (2009) — FUEL/PROPULSION SYSTEM Nov 6, 2016
Incident date: Aug 22, 2014
THE FUEL SENSOR HAS FAILED TWICE, THE FIRST TIME CAUSING ME TO RUN OUT OF GAS WHILE ON A DESERT HIGHWAY (OVER 100F OUTSIDE). FORTUNATELY THERE WAS NO-ONE BEHIND ME THAT MIGHT HAVE HIT ME FROM SUDDEN DECELERATION. AFTER THE FIRST INCIDENT, I REPLACED THE SENSOR WITH THE SAME PART NUMBER FROM HARLEY DAVIDSON. ODDLY, THE SAME PART NUMBER IS A DIFFERENT CONFIGURATION THAT THE ORIGINAL (INDICATIVE OF... Read more
HARLEY-DAVIDSON VRSCF (2009) — UNKNOWN OR OTHER Nov 6, 2016
Incident date: Oct 22, 2016
THE BOLT THAT HOLDS THE SHIFTER AND LEFT FOOT PEDAL BREAKS, ALLOWING THE FOOT PEDAL TO ROTATE DOWN AND BECOME UNUSABLE AND ALSO ALLOWS IT TO COME OUT AND BECOME FOD ON THE ROADWAY. WHEN THIS HAPPENS, THE RIDERS LEFT FOOT FALLS TO THE PAVEMENT. MINE HAS BROKEN TWICE, BOTH TIMES AT HIGHWAY SPEEDS. AFTER THE FIRST INCIDENT, I REPAIRED USING THE SAME DESIGN EXCEPT WITH A STRONGER BOLT. THE SECOND ... Read more
HARLEY-DAVIDSON FLTRSE3 (2009) — SERVICE BRAKES Nov 4, 2016
Incident date: Oct 14, 2016
STARTED OUT DRIVEWAY AND TRIED TO STOP AT STREET BUT REAR BRAKE PEDAL WOULD NOT WORK. WAS ABLE TO STOP WITH FRONT BRAKE. TOOK TO DEALERSHIP AND WAS TOLD ABS MODULE WAS MALFUNCTIONING. THERE WAS NO ABS LIGHT INDICATING MALFUNCTION AND COULD HAVE BEEN A POTENTIAL ACCIDENT IF STREET WERE BUSIER. FROM VIEWING COMPLAINTS THERE ARE MORE THAN A FEW INCIDENTS OF THIS PROBLEM.
HARLEY-DAVIDSON VRSCAW (2008) — FUEL/PROPULSION SYSTEM Nov 3, 2016
Incident date: Oct 20, 2016
THE GAS GAUGE DOES NOT WORK PROPERLY. THE GAUGE WILL GO FROM 100% FULL, TO EMPTY, TO A 1/4 FILLED WITHIN MINUTES. THE PROBLEM OCCURS WHEN SITTING OR MOVING. THE GAUGE IS UNPREDICTABLE AND UNRELIABLE. I JUST PURCHASED THE BIKE IN OCTOBER. *TR
HARLEY-DAVIDSON FLTRUSE (2011) — SUSPENSION Oct 26, 2016
Incident date: Oct 26, 2016
AT HIGHWAY SPEED THE VEHICLE GOE'S INTO THE "DEATH WABBLE" IT ALSO DOES IT IN CURVES. YOUTUBE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=GMW6QPPXNEY
HARLEY-DAVIDSON FLTRUSE (2011) — UNKNOWN OR OTHER Oct 26, 2016
Incident date: Oct 26, 2016
AT HIGHWAY SPEED THE VEHICLE GOE'S INTO THE "DEATH WABBLE" IT ALSO DOES IT IN CURVES. YOUTUBE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=GMW6QPPXNEY
HARLEY-DAVIDSON FLTRUSE (2011) — STEERING Oct 26, 2016
Incident date: Oct 26, 2016
AT HIGHWAY SPEED THE VEHICLE GOE'S INTO THE "DEATH WABBLE" IT ALSO DOES IT IN CURVES. YOUTUBE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=GMW6QPPXNEY
HARLEY-DAVIDSON FLHT (2010) — SERVICE BRAKES Oct 22, 2016
Incident date: Oct 22, 2016
I PULLED OUT OF MY GARAGE ON MY 2010 ELECTRA GLIDE CLASSIC AND WHEN I ARRIVED AT THE STOP SIGN ON THE STREET AT APPROX 10 MPH I WENT TO APPLY MY FRONT BRAKE AND FOUND I COULD NOT MOVE MY FRONT BRAKE LEVER. LUCKILY MY REAR BRAKE HAD WORKED AND I WAS ABLE TO STOP MOTORCYCLE BEFORE AND DAMAGE OCCURRED. THERE WAS NO APPARENT ISSUES WITH MY BRAKE SYSTEM (NO FLUID LEAKS) SO I CALLED MY HD DEALER AND ... Read more
HARLEY-DAVIDSON FLHTCUSE3 (2008) — SERVICE BRAKES Oct 22, 2016
Incident date: Sep 29, 2016
DURING A PANIC STOP CAUSED BY AUTOMOBILE PULLING OUT IN FRONT OF ME MY REAR BRAKE PEDAL WENT TO ITS DOWN STOP. I WAS ABLE TO AVOID AN ACCIDENT DUE TO THE FRONT BRAKE REMAINING FUNCTIONAL. THERE WAS NO FLUID LOSS IN THE REAR BRAKE SYSTEM LEADING TO THE EDUCATED (I'M AN ACTIVE FAA AIRFRAME AND POWERPLANT MECHANIC) CONCLUSION THAT A BYPASS CONDITION EXISTS IN THE ANTI-LOCK UNIT. A TRIP TO MY LOCAL H... Read more
HARLEY-DAVIDSON FLHTK (2013) — STRUCTURE Oct 18, 2016
Incident date: Oct 17, 2016
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE SADDLE BAG DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THERE WAS A RECENT RECALL FOR THE SADDLE BAG AND HIS WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 15... Read more
HARLEY-DAVIDSON FLHTCU (2008) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Oct 17, 2016
Incident date: Aug 30, 2016
AT THE END OF AUGUST 2016, I WAS RIDING MY 2008 HARLEY DAVIDSON AND WITHOUT WARNING, MY REAR BRAKE FAILED. THANK GOD, I WAS IN A PARKING LOT, NOT ON THE MAIN STREET. I TOOK IT DOWN TO THE DEALERSHIP AND IT TOOK OVER TWO HOURS OF LABOR TO FIGURE OUT THAT IT WAS THE ABS UNIT THAT FAILED. EVEN THE TECHNICIAN WAS SURPRISED THAT THE ABS LIGHT NEVER LIT TO INDICATE A FAILURE. I FOUND IT STRANGE THAT ABS... Read more
HARLEY-DAVIDSON VRSCF (2009) — SERVICE BRAKES Oct 15, 2016
Incident date: Oct 7, 2016
WHILE EXITING MY DRIVEWAY AND ATTEMPTING TO USE THE REAR BRAKE PEDAL, I FOUND THAT I COULD NOT PRESS IT AND HAD ONLY THE FRONT BRAKES. I FOUND THAT WHILE THE MOTORCYCLE WAS STATIONARY IF I FORCED THE PEDAL ALL THE WAY DOWN, IT WOULD WORK NORMALLY, BUT WOULD SEIZE UP AGAIN WITHOUT WARNING WHILE RIDING. I TOOK THE MOTORCYCLE TO A DEALERSHIP FOR SERVICE, AND THEY RECOMMENDED CHANGING THE REAR BRAKE P... Read more
HARLEY-DAVIDSON FLD (2015) — SERVICE BRAKES Oct 14, 2016
Incident date: Aug 19, 2015
WHILE RIDING THE BIKE I HEARD AN UNUSUAL METAL NOISE LOOKED DOWN TO DISCOVER REAR BRAKE ROD DISCONNECTED FROM REAR BRAKE PEDDLE. CLEVIS PIN AND COTTER APPARENTLY DROPPED OFF THE BIKE. WHEN I WENT TO TAP THE BRAKE PEDDLE IT WAS SWINGING FREELY. THERE WAS ABSOLUTELY NO WAY TO SAFELY BRING THE BIKE TO A HALT. DEALER REPLACED MISSING PIN.
HARLEY-DAVIDSON FLHTCU (2009) — SERVICE BRAKES Oct 13, 2016
Incident date: Sep 8, 2016
WHEN APPROACHING AN INTERSECTION THE FRONT BRAKE LEVER WOULD NOT COMPRESS SO THE MOTORCYCLE ONLY HAD BACK BRAKES. IT CONTRIBUTED TO A COLLISION WITHOUT INJURIES. I'M TOLD IT IS BECAUSE THE ABS FAILED. I DIDN'T REALIZE WHAT HAD HAPPENED AT THE TIME OF THE COLLISION SO THE BRAKE FAILURE WAS NOT MENTIONED IN THE POLICE REPORT. IT SHOULD HAVE FAILED "SAFE" WHICH MEANS THAT THE ABS SHOULD HAVE "SWI... Read more
Crash
HARLEY-DAVIDSON FLHRC (2010) — SERVICE BRAKES Oct 12, 2016
Incident date: Sep 14, 2016
REAR BRAKE FAILURE WITHOUT WARNING DUE TO ABS MODULE FAILURE. HARLEY STATES THAT NOT REPLACING THE BRAKE FLUID EVERY TWO YEARS IS THE ROOT CAUSE, THE FLUID ON MY CYCLE HAS BEEN CHANGED OUT IN ROUGHLY THAT INTERVAL IN MY GARAGE. IF FAILURE IS DUE TO HYGROSCOPIC FLUID THEN A SIMPLE 2YEAR INTERVAL MAY NOT BE SUFFICIENT TO CAPTURE INSTANCES WHERE THE FLUID COMES INTO MORE WATER THAN NORMAL - FOR INS... Read more
HARLEY-DAVIDSON FLHTCU (2009) — SERVICE BRAKES Oct 12, 2016
Incident date: Sep 17, 2016
WHILE RIDING AND COMMING TO A STOP SIGN REAR BRAKE PEDDEL GOT VERY HARD TO PUSH DOWN RESULTING IN NO REAR BRAKES, STIL HAD FRONT BRAKES. TOOK TO HARLEY SHOP AND THEY DIAGNOISED THAT THE ABS MODULE HAD MALFUNCTIONED. THEY HAD TO REPLACE IT TOOK 2.5 WEEKS TO GET THE NEW MODULE IN AS HATRLEY DAVIDSON HAD NONE IN THEIR SYSTEM. WHAT BOTHERE ME THE MOST IS THAT WE WERE TOLD WHEN WE BOUGTH THE BIKES WITH... Read more
HARLEY-DAVIDSON FLTRUSE (2015) — VEHICLE SPEED CONTROL Oct 4, 2016
Incident date: Sep 28, 2016
THE INSTRUMENT CLUSTER HAS GONE OUT FOR THE SECOND TIME IN 6 OR SO MONTHS. I HAVE NO SPEEDOMETER, TACHOMETER, FUEL GAUGE, VOLTAGE OR ODOMETER. CRUISE CONTROL IS ALSO DISABLED AS WELL AS INDICATOR LIGHTS ON THE CLUSTER. TURN AND BRAKE SIGNALS WORK BUT I AM NOT GETTING INDICATORS. DOESN'T MATTER MOVING OR NOT THERE IS NOTHING.
HARLEY-DAVIDSON FLHTCU (2008) — POWER TRAIN Oct 1, 2016
Incident date: Sep 1, 2016
COMPENSATOR SPROCKET ASSEMBLY IS MAKING A LOUD BANGING NOISE ON START UP AND WORSE WHEN ENGINE IS HOT
HARLEY-DAVIDSON FLHTCU (2008) — ENGINE Oct 1, 2016
Incident date: Sep 1, 2016
COMPENSATOR SPROCKET ASSEMBLY IS MAKING A LOUD BANGING NOISE ON START UP AND WORSE WHEN ENGINE IS HOT
HARLEY-DAVIDSON FLSTFI (2003) — ENGINE Sep 29, 2016
Incident date: Sep 29, 2016
199-2005 TWIN CAM HARLEY DAVIDSON MOTORCYCLES HAVE A DEFECTIVE CAM CHAIN TENSIONER DESIGN. THESE PARTS CAN WEAR OUT IN SOME CASE IN LESS THAN 15,000 MILES AND REQUIRE AN EXPENSIVE REPLACEMENT COST RANGING FROM $800 TO OVER $8000. THE CAM CHAIN TENSIONER IS A SPRING DESIGN WITH A SMALL PLASTIC PAD. THERE ARE 2 CAM FOLLOWERS USED IN THE DESIGN. THE PADS WEAR AND THE PLASTIC IS DISTRIBUTED THROUG... Read more
HARLEY-DAVIDSON FLHTCU (2009) — SERVICE BRAKES Sep 28, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE ULTRA. THE CONTACT STATED THAT THE MOTORCYCLE HANDLES AND FRONT BRAKES FAILED TO WORK WHEN APPLIED. A REPAIR SHOP RECOMMENDED THAT THE MOTORCYCLE BE TAKEN TO A DEALER AND PERFORMED AN INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,796. UPDATED 12/21/16*LJ THE DEALER REPAIRED THE MO... Read more
HARLEY-DAVIDSON FLHTCU (2009) — SERVICE BRAKES, HYDRAULIC Sep 28, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE ULTRA. THE CONTACT STATED THAT THE MOTORCYCLE HANDLES AND FRONT BRAKES FAILED TO WORK WHEN APPLIED. A REPAIR SHOP RECOMMENDED THAT THE MOTORCYCLE BE TAKEN TO A DEALER AND PERFORMED AN INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,796. UPDATED 12/21/16*LJ THE DEALER REPAIRED THE MO... Read more
HARLEY-DAVIDSON FLHTCU (2008) — SERVICE BRAKES Sep 27, 2016
Incident date: Sep 17, 2016
THE FRONT BRAKE LEVER FROZE UP LEAVING ME WITHOUT ANY FRONT BRAKES. IT WAS WORKING NORMALLY DURING A RIDE WITH MY WIFE AS A PASSENGER, THEN JUST FROZE UP. THANKFULLY IT WAS NOT AT A CRITICAL MOMENT AND I WAS ABLE TO PULL OVER SAFELY AND CALLED AAA FOR A TOW. I HAD JUST PULLED OUT OF A PARKING LOT ONTO HIGHWAY. THIS BIKE IS EQUIPPED WITH ABS. I STILL HAD REAR WHEEL BRAKES. I LOOKED ON INTERNET AND ... Read more
HARLEY-DAVIDSON FLSTFB (2016) — WHEELS Sep 27, 2016
Incident date: Sep 18, 2016
THIS BIKE HAS 9000 MILES ON IT AND JUST HAD A REAR TIRE INSTALLED BY HARLEY 2 MONTHS AGO. 7 HOURS FROM HOME I WAS TURNING A CORNER AT A LOW RATE OF SPEED WHEN THE REAR WHEEL BEARING DISINTEGRATED AND DAMAGED THE WHEEL, THE BRAKE ROTOR AND THE CALIPER. THE FIRST MECHANIC THAT SAW IT SAID HE HAD NEVER SEEN ONE THAT BAD. $450 TO TOW TO HARLEY AND ANOTHER $536 TO GET IT TO MY HOME SHOP. MY DEALER ... Read more
HARLEY-DAVIDSON FLTRXS (2016) — FUEL/PROPULSION SYSTEM Sep 25, 2016
Incident date: Aug 24, 2016
THE GAS CAP IS VERY DIFFICULT TO REMOVE AND PUT BACK ON. THIS LEAVES OWNERS/OPERATORS WITH THE DECISION TO LEAVE IT OFF OR VERY LOOSE IF POSSIBLE. OR, IN SOME CASES STUFF SOMETHING ELSE IN THE FILLER INSTEAD OF THE FACTORY STOCK GAS CAP IN ORDER TO EASILY REFUEL. IT SEEMS LIKE A DANGEROUS SITUATION AS WELL AS VERY INCONVENIENT. THE VEHICLE IS ONLY ONE MONTH OLD. PURCHASED 8/24/2016
HARLEY-DAVIDSON FXDBI (2006) — POWER TRAIN Sep 24, 2016
Incident date: Apr 13, 2016
OF AND ON FOR ABOUT 6 MONTHS THERE IS A KNOCKING COMING FROM THE PRIMARY CARE WHICH HOUSES THE CLUTCH AND STRIDER STADER, THE DEALERS IT SEEMS TO HAVE BEEN INSTRUCTED TO GIVE THE BUYER A ADDENDUM TO THEIR OWNERS MANUAL THAT THERE IS A PROBLEM WITH THE INNER CASE BEARING AND IT NEEDS REPLACED EVERY 5000 MILES NUT 15000 LIKE THE MAINTAINCE SCHEDULE RECOMMENDS, I NEVER RECEIVED THAT PAPER WHEN TAKING... Read more
HARLEY-DAVIDSON FLTRU (2016) — VEHICLE SPEED CONTROL Sep 23, 2016
Incident date: Jul 23, 2016
I PURCHASED THIS MOTORCYCLE ON JULY 23, 2016 AND ACCORDING TO 16V-471 (ATTACHED), THE SUBMISSION DATE OF THE RECALL TO NHTSA WAS JUNE 24, 2016, THE PLANNED DEALER NOTIFICATION DATE WAS JULY 06, 2016 - JULY 08, 2016, THE PLANNED OWNER NOTIFICATION DATE WAS JULY 18, 2016 - JULY 22, 2016. THIS MEANS HARLEY DAVIDSON KNOWINGLY SOLD ME A POTENTIALLY DEADLY MOTORCYCLE WITHOUT NOTIFYING ME AT THE TIME OF ... Read more
HARLEY-DAVIDSON FLHXS (2014) — ELECTRICAL SYSTEM Sep 21, 2016
Incident date: Sep 21, 2016
2014 HARLEY DAVIDSON FLHXS FRONT SPARK WIRE RUBBING ON GAS TANK AND WEARING OFF THE INSULATION OF THE WIRE. PROBABLE CAUSE OF ERRATIC BEHAVIOR AND STALLING WHILE DRIVING.
HARLEY-DAVIDSON FLHXS (2016) — POWER TRAIN Sep 21, 2016
Incident date: Sep 21, 2016
AT TIMES AT A DEAD STOP WITH THE CLUTCH PULLED ALL THE WAY IN, THE BIKE CREEPS FORWARD. THE CLUTCH DOES NOT WORK CORRECTLY. THIS HAS A SERIOUS PROBLEM THAT CAN CAUSE A INJURY OR WORSE. SOMETIMES THE CLUTCH WORKS CORRECTLY, SOMETIMES NOT.
HARLEY-DAVIDSON FLHRC (2009) — SERVICE BRAKES Sep 15, 2016
Incident date: Mar 12, 2016
WHILE ATTEMPTING TO COME TO A STOP I WENT TO APPLY BRAKES, APPLIED REAR BRAKE AND ATTEMPTED TO APPLY FRONT BRAKE AND THE FRONT BRAKE LEVER WAS FROZEN SOLID AND THE FRONT BRAKES DID NOT ACTUATE. I WAS ABLE TO STOP COMPLETELY WITH REAR BRAKE ONLY
HARLEY-DAVIDSON FLHTC (2008) — SERVICE BRAKES Sep 14, 2016
Incident date: Jul 30, 2016
I RECENTLY WAS RIDING WHEN THE FRONT BRAKE HANDLE ON THE BIKE STARTED TO VIBRATE. I WAS CLOSE TO HOME SO I WENT THERE. SINCE IT WAS TIME TO DO SOME MAINTENANCE ON THE BIKE I ORDERED PARTS AND OVER THE NEXT COUPLE OF MONTHS CHANGED FLUIDS AND DID OTHER ITEMS INCLUDING REPLACING THE FRONT RIGHT HANDGRIP. AFTER REPAIRS WERE COMPLETE I STARTED THE BIKE AND DID A TEST RIDE A FEW 100 METERS DOWN MY STRE... Read more
HARLEY-DAVIDSON FLHRI (2005) — WHEELS Sep 13, 2016
Incident date: Apr 30, 2016
METZELER MARATHON 880 REAR TIRE THROWING CHUNKS OF TREAD RUBBER FROM CARCASS AFTER ROUGHLY 2500 MILES. COMPANY HAD BEEN CONTACTED SEVERAL TIMES AND REFUSES TO INSPECT THE TIRE. NOTICED WHILE PARKED AFTER ROUGHLY 80 MILES OF GOOD CONDITION HIGHWAY DRIVING.
HARLEY-DAVIDSON FLHX (2016) — POWER TRAIN Sep 13, 2016
Incident date: Jul 17, 2016
GAIL'S HARLEY DAVIDSON IN GRANDVIEW, MO. SOLD ME A NEW MOTORCYCLE THAT HAS A VERY SERIOUS EXISTING SAFETY RECALL .......... HD # 0169 NHTSA #16V-471. THIS IS A VIOLATION OF FEDERAL LAW. PER HARLEY- DAVIDSON'S OWN WEBSITE, OF WHICH I HAVE COPIES, THE RECALL CAME OUT ON 7/8/2016 AND I PURCHASED MY MOTORCYCLE AND TOOK POSSESSION ON 7/17/2016......... I HAD SEVERAL NEAR ACCIDENTS BEFORE I STOPP... Read more
HARLEY-DAVIDSON VRSCDX (2013) — ELECTRICAL SYSTEM Sep 12, 2016
Incident date: Sep 11, 2016
THE NIGHT ROD SPECIAL FUEL GUAGE DOES NOT WORK PROPERLY. AFTER FILLING UP, IT SHOWED LESS THAN 1/2 TANK IN CITY DRIVING. AFTER DRIVING A SHORT DISTANCE AND RESTARTING, IT SHOWED ABOUT 3/4 FULL. AS THE DRIVE CONTINUED ON A HIGHWAY, IT INCREASED TO POSSIBLY THE CORRECT FUEL LEVEL. AFTER STOPPING WITH APPROXIMATELY 1/2 OF A TANK, ONCE RESTARTED, IT DROPPED RAPIDLY TO EMPTY, FUEL LIGHT CAME ON, AND RE... Read more
HARLEY-DAVIDSON VRSCDX (2013) — FUEL/PROPULSION SYSTEM Sep 12, 2016
Incident date: Sep 11, 2016
THE NIGHT ROD SPECIAL FUEL GUAGE DOES NOT WORK PROPERLY. AFTER FILLING UP, IT SHOWED LESS THAN 1/2 TANK IN CITY DRIVING. AFTER DRIVING A SHORT DISTANCE AND RESTARTING, IT SHOWED ABOUT 3/4 FULL. AS THE DRIVE CONTINUED ON A HIGHWAY, IT INCREASED TO POSSIBLY THE CORRECT FUEL LEVEL. AFTER STOPPING WITH APPROXIMATELY 1/2 OF A TANK, ONCE RESTARTED, IT DROPPED RAPIDLY TO EMPTY, FUEL LIGHT CAME ON, AND RE... Read more
HARLEY-DAVIDSON FLHTCUI (1998) — TIRES:SIDEWALL Sep 9, 2016
Incident date: Aug 8, 2016
TL* THE CONTACT OWNS A 1998 HARLEY-DAVIDSON ELECTRA GLIDE ULTRA FLHTCUI EQUIPPED WITH METZELER ME 888 MARATHON ULTRA TIRES, SIZE: 130/90/R16. WHILE DRIVING 65 MPH, THE REAR TIRE SEIZED AND THE CONTACT LOST CONTROL OF THE MOTORCYCLE. THE CONTACT AND PASSENGER WERE EJECTED FROM THE MOTORCYCLE. BOTH THE CONTACT AND PASSENGER WERE SERIOUSLY INJURED AND RECEIVED MEDICAL ATTENTION; HOWEVER, THE PASSENGE... Read more
Crash 2 injured 1 deaths
HARLEY-DAVIDSON FLHTCU (2008) — ELECTRICAL SYSTEM:WIRING Sep 7, 2016
Incident date: Mar 9, 2016
TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLHTCU. WHILE RIDING THE MOTORCYCLE AT 30 MPH, IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. THE MOTORCYCLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS, CONNECTING THE THROTTLE AND CARBURETOR, WAS FAULTY. THE PINS ON THE HARNESS WERE REPLACED AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL... Read more
HARLEY-DAVIDSON FLHTCU (2008) — POWER TRAIN Sep 7, 2016
Incident date: Mar 9, 2016
TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLHTCU. WHILE RIDING THE MOTORCYCLE AT 30 MPH, IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. THE MOTORCYCLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS, CONNECTING THE THROTTLE AND CARBURETOR, WAS FAULTY. THE PINS ON THE HARNESS WERE REPLACED AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL... Read more
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