Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 4,224 complaints for HARLEY-DAVIDSON
HARLEY-DAVIDSON
FLTRU
(2011) - SERVICE BRAKES
Jun 12, 2017
Incident date: Jun 10, 2017
SEE ATTACHED DOCUMENT.
HARLEY-DAVIDSON
FLHTCU
(2013) - SERVICE BRAKES
Jun 10, 2017
Incident date: Jun 4, 2017
WE WERE ON A ROAD TRIP AND WHILE TRAVELING IN THE HILL COUNTRY WE STARTED HEARING A POPPING SOUND WHICH AT FIRST THOUGHT IT WAS THE ROAD TAR POPPING BECAUSE IT WAS HOT OUT. AS WE WERE DESCENDING DOWN THE HILL I APPLIED THE REAR BRAKES AND FOUND THAT THEY WENT ALL THE WAY DOWN AND THE VEHICLE FAILED TO SLOW. I APPLIED THE BRAKES SEVERAL TIMES AND THEY FAILED TO WORK. THE POPPING CONTINUED AT WHICH ... Read more
HARLEY-DAVIDSON
FLHTC
(2009) - VEHICLE SPEED CONTROL
Jun 9, 2017
Incident date: Jun 7, 2017
LOSS OF THROTTLE CONTROL, ENGINE RUNS AT IDLE ONLY. ONLY WHEN MOVING
HARLEY-DAVIDSON
FLTR
(2009) - SERVICE BRAKES
Jun 9, 2017
Incident date: Jun 9, 2017
REAR BRAKE PEDAL LOCKED UP. WENT TO APPLY REAR BRAKE PEDDLE WOULD NOT MOVE. ABS MODULE LOCKED UP.
HARLEY-DAVIDSON
FLHTCUTG
(2017) - POWER TRAIN
Jun 9, 2017
Incident date: Jun 9, 2017
ON 06/03/2017 AT 7235 MILES THE CLUTCH FAILED TO DISENGAGE WHEN THE LEVER WAS PULLED. THE VEHICLE WAS PARKED AND THE FAILURE WAS FOUND WHEN SHIFTING INTO FIRST GEAR. THE TRIKE WAS TOWED TO THE SELLING HARLEY-DAVIDSON DEALERSHIP FOR REPAIR. THE REPAIR MADE WAS: "FLUSHED THE CLUTCH DUE TO AIR IN THE LINE." ON 06/09/2017 AT 7264 MILES THE CLUTCH FAILED TO DISENGAGE WHEN THE LEVER WAS PULLED. T... Read more
HARLEY-DAVIDSON
FLTRXS
(2016) - STEERING
Jun 8, 2017
Incident date: Jun 2, 2017
TL* THE CONTACT OWNS A 2016 ROAD GLIDE SPECIAL (NA). WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HARLEY-DAVIDSON OF LONG ISLAND CITY, NEW YORK WHERE THE CAUSE OF THE FAILURE WAS YET TO BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 1,200.
HARLEY-DAVIDSON
FLHTK
(2011) - SERVICE BRAKES
Jun 7, 2017
Incident date: May 5, 2017
I EXPERIENCED FRONT BRAKE ISSUES ON MY MOTORCYCLE THAT I BELIEVE TO BE RELATED TO THE ABS SYSTEM. WHEN THE PROBLEM OCCURED, WITH THE MOTORCYCLE IN MOTION, ON A STATE HIGHWAY BEING OPERATED AT THE SPEED LIMIT OF 45 MPH, THE FRONT BRAKE LEVER FAILED TO DEPRESS UNDER NORMAL PRESSURE, AND WOULD ONLY ENGAGE IF I PLACED AN UNREASONABLE AMOUNT OF FORCE ON THE BRAKE LEVER. THIS CONDITION CAUSED ME TO HAVE... Read more
HARLEY-DAVIDSON
FLHTCUSE3
(2008) - SERVICE BRAKES
Jun 5, 2017
Incident date: May 5, 2017
BRAKE FAILURE ON MULTIPLE INSTANCES, LUCKILY NO SERIOUS INJURY, BIKE DID FALL AND ANKLE WAS SPRAINED. ABS FAILURE LIGHT HAS COME ON/OFF NOW ON PERMANENT. BROUGHT IT TO LOCAL DEALER ON TWO OCCASIONS BOTH TIMES I WAITED OVER 1.5 HOURS BEYOND APPOINTMENT TIME AND BIKE WAS NOT TOUCHED, HAD TO LEAVE. ALSO, I ASKED IF THERE ANY RECALLS OR TECHNICAL BULLETINS AND BOTH TIMES THE ANSWER WAS NO.
Crash
HARLEY-DAVIDSON
FLSTN
(2009) - SERVICE BRAKES
Jun 5, 2017
Incident date: Jun 2, 2017
"TAKATA RECALL" WHILE LEAVING MY HOME ABOUT .5 MILES AWAY COMING TO STOP IN TRAFFIC MY WIFE SAID SHE SEEN SMOKE AND ASKED IF THE CAR IN FRONT OF USE WAS COMING FROM ITS TAIL PIPE. AS I LOOKED AND SEEN NO SMOKE FROM THE CAR I LOOKED DOWN AND SEEN APART OF MY BIKE IN FLAMES AND SMOKE COMING UP SHE JUMPED OFF THE BIKE WHILE I SHUT IT OFF PUT DOWN THE KICK STAND. I TRIED TO BLOW OUT THE FLAME OUT WITH... Read more
Fire
HARLEY-DAVIDSON
FLSTN
(2009) - ELECTRICAL SYSTEM
Jun 5, 2017
Incident date: Jun 2, 2017
"TAKATA RECALL" WHILE LEAVING MY HOME ABOUT .5 MILES AWAY COMING TO STOP IN TRAFFIC MY WIFE SAID SHE SEEN SMOKE AND ASKED IF THE CAR IN FRONT OF USE WAS COMING FROM ITS TAIL PIPE. AS I LOOKED AND SEEN NO SMOKE FROM THE CAR I LOOKED DOWN AND SEEN APART OF MY BIKE IN FLAMES AND SMOKE COMING UP SHE JUMPED OFF THE BIKE WHILE I SHUT IT OFF PUT DOWN THE KICK STAND. I TRIED TO BLOW OUT THE FLAME OUT WITH... Read more
Fire
HARLEY-DAVIDSON
FLHTCU
(2017) - EXTERIOR LIGHTING
Jun 1, 2017
Incident date: Jun 1, 2017
THE "DAY MAKER HEADLIGHT " FOUND ON THE HARLEY DAVIDSON ULTRA CLASSIC IS COMPLETELY UNUSABLE.IN USING THE LED BULBS ON THIS SYSTEM THE REFRACTORY NATURE OF THE LENS DICTATES THAT A HORIZONTAL LINE WITH LIGHT BELOW THE LINE AND DARKNESS ABOVE IT A DISTANCE KEEPS THE LIGHT FROM SHINING INTO THE ONCOMING DRIVERS. THIS WORKS FINE IN AN AUTOMOBILE, BUT ON A MOTORCYCLE, IT BECOMES UNRIDEABLE .THE REASO... Read more
HARLEY-DAVIDSON
FLHTKSE
(2016) - POWER TRAIN
Jun 1, 2017
Incident date: May 20, 2017
THE ASSIST & SLIP CLUTCH OF MY HD NEARLY GOT ME KILLED THE OTHER DAY. I WAS TURNING IN AN INTERSECTION AND HAD SHIFTED INTO 2ND GEAR WHEN A CAR DIDN'T SEE ME AND WAS COMING RIGHT AT ME. I ACCELERATED HARD WHILE LETTING THE CLUTCH OUT, AND INSTEAD OF IT GRABBING, IT SLIPPED! SO MY MOTORCYCLE JUST SAT THERE REVVING THE ENGINE AND BARELY MOVING BECAUSE THE CLUTCH WAS SLIPPING! THANK GOD THE ONCOMING... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLTRU
(2016) - STRUCTURE
Jun 1, 2017
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON ROAD GLIDE ULTRA (FLTRU). WHILE DRIVING 60 MPH, THE SADDLEBAG MOUNTING RECEPTACLE FAILED AND THE CONTACT'S SADDLEBAG FELL ONTO THE ROAD. THE MOTORCYCLE WAS TAKEN TO A DEALER (ROCK-N-ROLL CITY HARLEY-DAVIDSON 4985 W 150TH ST, CLEVELAND, OH 44135) WHERE IT WAS DETERMINED THAT THIS WAS A KNOWN ISSUE. THE DEALER OFFERED TO REPAIR THE MOTORCYCLE AND COVER THE... Read more
HARLEY-DAVIDSON
FLTRU
(2016) - UNKNOWN OR OTHER
Jun 1, 2017
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON ROAD GLIDE ULTRA (FLTRU). WHILE DRIVING 60 MPH, THE SADDLEBAG MOUNTING RECEPTACLE FAILED AND THE CONTACT'S SADDLEBAG FELL ONTO THE ROAD. THE MOTORCYCLE WAS TAKEN TO A DEALER (ROCK-N-ROLL CITY HARLEY-DAVIDSON 4985 W 150TH ST, CLEVELAND, OH 44135) WHERE IT WAS DETERMINED THAT THIS WAS A KNOWN ISSUE. THE DEALER OFFERED TO REPAIR THE MOTORCYCLE AND COVER THE... Read more
HARLEY-DAVIDSON
FLHTCU
(2009) - SERVICE BRAKES
May 29, 2017
Incident date: Jul 5, 2016
MY WIFE AND MYSELF WAS RIDING MY 2009 HARLEY DAVIDSON ULTRA CLASSIC IN THE SEQUOIA NATIONAL FOREST IN CALIFORNIA ON HWY 198 ON JULY 5 2016 WE LEFT THE GENERAL SHERMAN TREE AREA HEADING TOWARDS THREE RIVERS CA AS WE WERE STARTED TO RIDE DOWN THE MOUNTAIN ON THE DOWN HILL WINDING ROAD WE LOST THE REAR BRAKE ON THE BIKE, THE BRAKE FOOT PEDDLE WOULD GO ALL THE WAY DOWN UNTIL IT BOTTOMED OUT AND STOPPE... Read more
HARLEY-DAVIDSON
FLSTSE2
(2011) - UNKNOWN OR OTHER
May 27, 2017
Incident date: May 26, 2017
THE CLUTCH WILL NOT DISENGAGE WHEN YOU STOP.IT KEEPS PULLING FORWARD AND YOU HAVE TO HOLD THE BRAKES TO KEEP FROM MOVING.
HARLEY-DAVIDSON
FLTRX
(2010) - SERVICE BRAKES
May 23, 2017
Incident date: May 1, 2017
I STARTED MY MOTORCYCLE AND PROCEEDED DOWN THE CITY STREET. WHEN I APPROACHED A STOP SIGN MY FRONT BRAKE FAILED. BRAKE HANDLE WAS STIFF(HARD) WITH NO MOVEMENT. I WAS ABLE TO BRAKE WITH THE REAR BRAKE. I ALMOST GOT HIT AT THE INTERSECTION. I KEPT HAVING THIS PROBLEM SO I BROUGHT IT TO A MECHANIC. MECHANIC TELLS ME THE ABS MODULE HAS GONE BAD AND NEEDS TO BE REPLACED. THE PART IS ABOUT $500.00. HE ... Read more
HARLEY-DAVIDSON
FLHTCU
(2016) - SERVICE BRAKES
May 23, 2017
Incident date: May 13, 2017
SCENARIO: 2016 ULTRA 4200 MILES THAT I PURCHASED WITH ZERO MILES FROM THE DEALER. IT HAS ALWAYS BEEN SERVICED BY THE DEALER AS WELL. THE BRAKES WERE FINE. I PARKED AT A RESTAURANT AND WHEN I CAME BACK OUTSIDE I PULLED UP TO THE STREET AND HAD BRAKES. I PULLED OUT ONTO THE STREET AND I HAD NO BRAKES WHATSOEVER ON MY BACK BRAKES AND MY FRONT BRAKES WERE DOING SOME KIND OF GRABBY ON OFF THI... Read more
HARLEY-DAVIDSON
VRSCAW
(2009) - SERVICE BRAKES
May 22, 2017
Incident date: May 21, 2017
I ALWAYS TEST MY BREAKS AND BREAK LIGHTS BEFORE I DRIVE,MY BIKE GO TO HD DEALER 2 X A YEAR TO REFRESH AL OIL AND DOT4,THEY PUT NEW ABS SENSOR ON MY BIKE THE ABS WAS NOT WORKING,BUT THE NORMAL BREAKS WAS WORKING PERFECT. AFTER THEY PUT THE NEW ABS SENSOR I DRIVE 300 KILOMETER THE ABS LIGHT IS OF THAT MEANS ITS WORKING,I DON'T FEEL ANY DIFFERENCE.DRIVE MY V-ROD LUCKY ONLY SLOW ON THAT MOMENT ,I HAVE... Read more
HARLEY-DAVIDSON
FLSS
(2017) - SERVICE BRAKES
May 21, 2017
Incident date: May 19, 2017
I WAS RIDING THE MOTORCYCLE ON A COUNTRY ROAD AT 65 MPH WHEN I NOTICED A SLIGHT POWER LOSS, I APPLIED SOME EXTRA THROTTLE AND THE POWER LOSS JUST GOT WORSE, THE MOTOR CYCLE WAS SLOWING RAPIDLY UNDER POWER SO I LET OFF OF THE THROTTLE, AT THIS TIME THE REAR BRAKE LOCKED UP THE REAR WHEEL SENDING ME INTO A SKID OFF OF THE PAVEMENT AND INTO THE GRAVEL. THERE WAS A SEMI TRUCK HAULING HAY THAT WAS BEHI... Read more
HARLEY-DAVIDSON
FLHTCI
(1999) - FUEL/PROPULSION SYSTEM
May 18, 2017
Incident date: Jul 25, 2015
AT 32,000. MILES BOTH FUEL LINES AT BOTTOM OF FUEL TANK STARTED SQUIRTING FUEL ALL OVER HOT ENGINE WHILE RIDING AND CAUGHT FIRE ! ! REPLACEABLE O RINGS DID NOT SOLVE PROBLEM INTERNAL LEAK IN BOTH FITTINGS 0
Fire
1 injured
HARLEY-DAVIDSON
FLHTCUSE2
(2007) - POWER TRAIN
May 16, 2017
Incident date: Oct 15, 2016
HYDRAULIC CLUTCH WILL NOT DISENGAGE AT STOPS AND UNABLE TO PUT INTO NEUTRAL NEAR IDLE OR WHEN STOPPING. EXTREMELY DANGEROUS AT INTERSECTIONS, STOP LIGHTS, IN TRAFFIC, ETC. BRAKES MUST BE USED TO KEEP BIKE STOPPED WHILE IN GEAR OR KILL THE ENGINE TO GET THE TRANSMISSION INTO NEUTRAL.
HARLEY-DAVIDSON
FLHTCUTG
(2017) - ENGINE
May 16, 2017
Incident date: May 15, 2017
STALLS WHEN AT IDLE OR SLOW MANOUVERING, RPMS ARE GOING FROM 1200 DOWN TO 300-0 CAUSING VEHICLE TO STALL. THIS A INTERMITTENT PROBLEM AND A VERY DANGEROUS SITUATION AT TIMES. HAVE TAKEN TO DEALER AND CALLED CORPORATE WITH A NO TROUBLE FOUND.
HARLEY-DAVIDSON
FLHTC
(2010) - SERVICE BRAKES
May 9, 2017
Incident date: Apr 29, 2017
WHILE BACKING OUT OF GARAGE FRONT BRAKE WAS HARD AND WOULD NOT COMPRESS LUCKILY THERE WAS NO ONE COMING DOWN ROAD. IT RESULTED IN ME CRASHING MY BIKE IN THE ROADWAY.
Crash
HARLEY-DAVIDSON
VRSCAW
(2008) - SERVICE BRAKES
May 8, 2017
Incident date: Mar 12, 2017
AFTER LEAVING MY HOUSE & DRIVING DOWN THE STREET I HAD COMPLETE FAILURE ON MY FRONT BRAKES, DUE TO THE FRONT BRAKE WAS IN HYDRAULIC LOCK, LUCKILY THE BACK BRAKES WERE STILL USABLE. THE FRONT WHEEL WAS FREE TO SPIN BUT NO BRAKES COULD BE APPLIED TO IT, IT DID WORK MOMENTS BEFORE WHILE IN MY DRIVEWAY. I AM CONCERNED BECAUSE MOST OF YOUR STOPPING POWER IS AT THE FRONT BRAKE & IF ONE NEEDS IT AT THE W... Read more
HARLEY-DAVIDSON
XG750
(2015) - SERVICE BRAKES
May 2, 2017
Incident date: Apr 17, 2017
THE HARLEY-DAVIDSON STREET 750 HAS BRAKE FAILURES. THE FAILURES ARE SYSTEMIC TO THE REAR BRAKE CYLINDER CAUSING. I HAVE ACTUALLY HAVE THE LINKAGE BRAKE OFF BECAUSE OF NO THREAD LOCK BUT THE REAR BRAKE JUST SLIDES OVER THE ROTOR AND NEVER STOP THE BIKE ON IT OWN. HD SOLUTION IS TO INSTALL THE SAME DEFECTIVE PART. BIKE NEEDS A RECALL. BELOW IS INDEPENDENT TEST DOCUMENTING THE FAILURES. HTTP://L... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLTR
(2008) - SERVICE BRAKES
May 2, 2017
Incident date: May 15, 2016
TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLTR ROAD GLIDE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 50.
HARLEY-DAVIDSON
FLHRC
(2009) - ENGINE
May 1, 2017
Incident date: Apr 27, 2017
WHILE EXITING A TOWN I ACCELERATED TO HIGHWAY SPEED THEN MY ENGINE STALLED OUT AND WENT INTO LIMP-HOME MODE NOT ALLOWING ANY MORE THAN AN IDLE, VERY DANGEROUS. LUCKILY I WAS NOT PASSING ANYONE OR RIDING IN A GROUP WHEN THE ENGINE LOST ALL ACCELERATION, WORSE WOULD HAVE BEEN TRYING TO CROSS A BUSY INTERSECTION. CERTAIN DISASTER!!
HARLEY-DAVIDSON
FLHRC
(2009) - FUEL/PROPULSION SYSTEM
May 1, 2017
Incident date: Apr 27, 2017
WHILE EXITING A TOWN I ACCELERATED TO HIGHWAY SPEED THEN MY ENGINE STALLED OUT AND WENT INTO LIMP-HOME MODE NOT ALLOWING ANY MORE THAN AN IDLE, VERY DANGEROUS. LUCKILY I WAS NOT PASSING ANYONE OR RIDING IN A GROUP WHEN THE ENGINE LOST ALL ACCELERATION, WORSE WOULD HAVE BEEN TRYING TO CROSS A BUSY INTERSECTION. CERTAIN DISASTER!!
HARLEY-DAVIDSON
FLHTKSE
(2016) - POWER TRAIN
Apr 30, 2017
Incident date: Apr 28, 2017
TRANSMISSION SHIFTING HARD AND LOUD SHIFTING BETWEEN SOME OF THE GEARS IS EXTREMELY HARSH AND LOUD AND CAN BE FELT THROUGH THE WHOLE BIKE, FROM MY HANDS ON THE HANDLEBARS TO MY FEET ON THE FLOORBOARDS! IT FEELS LIKE A HAMMER HITTING THE TRANSMISSION WHETHER IT IS AN UPSHIFT OR A DOWNSHIFT. IT FEELS LIKE THE TRANSMISSION COULD SHATTER THE NEXT TIME I SHIFT AND POSSIBLY FAIL ME SOMETIME I WILL NEE... Read more
HARLEY-DAVIDSON
FLHTKSE
(2016) - POWER TRAIN
Apr 30, 2017
Incident date: Apr 27, 2017
CLUTCH MAY NOT FULLY DISENGAGE WHEN THE ENGINE IS RUNNING AND THE MOTORCYCLE IS IN GEAR, THE CLUTCH MAY NOT BE FULLY DISENGAGED.
HARLEY-DAVIDSON
FLHP
(2009) - ENGINE
Apr 28, 2017
Incident date: Apr 27, 2017
WHILE ACCELERATING UP TO HIGHWAY SPEED THE ENGINE WENT INTO LIMP MODE MAKING ME A PROBLEM VEHICLE IN MY LANE OF TRAFFIC. COASTED ONTO SHOULDER AND SAT ON SIDE OF HIGHWAY UNTIL MECHANIC ARIVED.
HARLEY-DAVIDSON
FLHP
(2009) - FUEL/PROPULSION SYSTEM
Apr 28, 2017
Incident date: Apr 27, 2017
WHILE ACCELERATING UP TO HIGHWAY SPEED THE ENGINE WENT INTO LIMP MODE MAKING ME A PROBLEM VEHICLE IN MY LANE OF TRAFFIC. COASTED ONTO SHOULDER AND SAT ON SIDE OF HIGHWAY UNTIL MECHANIC ARIVED.
HARLEY-DAVIDSON
FLHTCUSE3
(2008) - SERVICE BRAKES
Apr 27, 2017
Incident date: Apr 27, 2017
I HAVE A 2008 HARLEY ELECTRA GLIDE.REAR BRAKES DO NOT WORK.PEDAL IS SOLID.THIS IS A COMMON PROBLEM WITH ABS MODULE. I CONTACTED HARLEY THEY TOLD ME IT WOULD BE 1200 DOLLARS TO FIX THE PROBLEM.THERE IS NO WARNING WHEN THIS WILL HAPPEN. IT IS VERY UNSAFE AND POSIBLY DEADLY! I WAS ON ROADWAY WHEN IT HAPPENED AND THANKFULLY I DID NOT CRASH.A
HARLEY-DAVIDSON
FLTRX
(2011) - SERVICE BRAKES
Apr 24, 2017
Incident date: Feb 10, 2017
REAR BRAKES FAILED TO WORK. I WAS TRAVELING IN A STRAIGHT PATH AND WHEN I APPROACHED A CHANGING TRAFFIC LIGHT I BEGAN TO SLOW AND ATTEMPTED TO BRAKE. WHEN I TRIED TO DEPRESS THE REAR BRAKES THE PEDAL WAS HARD AND WOULD NOT MOVE. I WAS ABLE TO AVOID AN ACCIDENT BUT ONLY WAY TO GET BRAKES TO WORK WAS TO REMOVE THE FUSE FOR THE ABS SYSTEM AND DISABLE THE HYDRAULIC CONTROL UNIT.
HARLEY-DAVIDSON
CLASSIC CRUISER 98060-00V
(9999) - EQUIPMENT
Apr 20, 2017
Incident date: Apr 14, 2017
2011 HARLEY-DAVIDSON FLTRU ROAD GLIDE ULTRA WITH ABS BRAKES, THE REAR BRAKE FAILED TO FUNCTION. I WAS ABLE TO AVOID AN ACCIDENT DUE TO MANY DECADES OF RIDING EXPERIENCE. THE CORRECTION WAS TO REPLACE THE ABS BRAKE MODULE WITH A NEW VERSION. THERE HAVE BEEN NO RECALLS FOR MY VIN. NUMBER.
HARLEY-DAVIDSON
CLASSIC CRUISER 98060-00V
(9999) - EQUIPMENT:OTHER:LABELS
Apr 20, 2017
Incident date: Apr 14, 2017
2011 HARLEY-DAVIDSON FLTRU ROAD GLIDE ULTRA WITH ABS BRAKES, THE REAR BRAKE FAILED TO FUNCTION. I WAS ABLE TO AVOID AN ACCIDENT DUE TO MANY DECADES OF RIDING EXPERIENCE. THE CORRECTION WAS TO REPLACE THE ABS BRAKE MODULE WITH A NEW VERSION. THERE HAVE BEEN NO RECALLS FOR MY VIN. NUMBER.
HARLEY-DAVIDSON
FLHX
(2012) - POWER TRAIN
Apr 18, 2017
Incident date: Feb 15, 2017
HAVE A HEEL TO TOE SHIFTER... FRIEND FROM A MAJOR HARLEY DEALER LOOKED OVER THE BIKE AND NOTICED THE SHIFTER ARM HAS SLIPPED AWAY FROM THE TRANSMISSION, SO IT SLIDES UP AND DOWN THE SPLINED SHAFT FROM THE TRANSMISSION MAKING IT LOOSE AND COULD FALL OFF...HAVE SEEN RECALLS FOR THIS BUT NOT FOR MY VIN!?
HARLEY-DAVIDSON
FLHTC
(2009) - SERVICE BRAKES
Apr 15, 2017
Incident date: Apr 15, 2017
HARD BRAKE PEDAL, COULD NOT APPLY REAR BRAKE WHEN TRYING TO STOP AT A INTERSECTION. HAD TO USE FRONT BRAKE TO STOP. HARLEY DEALER SAYS IT'S THE ABS MODULE AND THAT THEY ARE ON BACK ORDER, FOR THERE ARE MANY THAT HAVE THE SAME PROBLEM.
HARLEY-DAVIDSON
FLHTC
(2009) - SERVICE BRAKES
Apr 14, 2017
Incident date: Apr 14, 2017
MY FRONT BRAKE LEVER FROZE NOT ALLOWING APPLICATION OF THE FRONT BRAKE. I WENT INTO MY GARAGE AND DID MY NORMAL PRE RIDE CHECK WHICH INCLUDES TESTING THE BRAKE LEVER/PEDAL FEEL, EVERYTHING WAS NORMAL. I STARTED THE BIKE CHECKED THE LIGHTS AND TURNED IT OFF AFTER I WAS THROUGH. I THEN WENT TO BACK MY MOTORCYCLE OUT OF THE GARAGE WHICH IS ON A SLIGHT DECLINE AND WENT TO APPLY MY FRONT BRAKE LEVER TO... Read more
HARLEY-DAVIDSON
FLHTCU
(2009) - VEHICLE SPEED CONTROL
Apr 9, 2017
Incident date: Apr 9, 2017
THE WIRING HARNESS CONNECTOR TO THE EFI/ECM IS FAULTY, CAUSING MULTIPLE CODES DEALING WITH LOW VOLTAGE TO THE THROTTLE BY WIRE, THESE LOW VOLTAGES CAUSES THE THROTTLE TO FAIL DURING RIDING AND LOSS OF SPEEDOMETER. I HAVE NEARLY BEEN IN MULTIPLE ACCIDENTS RELATED TO THE ISSUE WHICH HAS OCCURED WELL OVER 30 TIMES IN 8 YEARS. I HAVE SPENT OVER $1000 USD IN REPAIRS, YET THE DESIGN FLAW CONTINUES TO ... Read more
HARLEY-DAVIDSON
FLHTCU
(2009) - ELECTRICAL SYSTEM
Apr 9, 2017
Incident date: Apr 9, 2017
THE WIRING HARNESS CONNECTOR TO THE EFI/ECM IS FAULTY, CAUSING MULTIPLE CODES DEALING WITH LOW VOLTAGE TO THE THROTTLE BY WIRE, THESE LOW VOLTAGES CAUSES THE THROTTLE TO FAIL DURING RIDING AND LOSS OF SPEEDOMETER. I HAVE NEARLY BEEN IN MULTIPLE ACCIDENTS RELATED TO THE ISSUE WHICH HAS OCCURED WELL OVER 30 TIMES IN 8 YEARS. I HAVE SPENT OVER $1000 USD IN REPAIRS, YET THE DESIGN FLAW CONTINUES TO ... Read more
HARLEY-DAVIDSON
FLHR
(2011) - SERVICE BRAKES
Apr 7, 2017
Incident date: Mar 27, 2017
TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLHR ROAD KING. WHILE DRIVING APPROXIMATELY 55 MPH APPROACHING A CONSTRUCTION TRAFFIC JAM, THE REAR BRAKE LOCKED UP WHEN APPLIED AND THE FRONTAL BRAKE LEVELER WAS VERY HARD TO APPLY. THE CONTACT HAD TO COAST BETWEEN THE LANES OF TRAFFIC UNTIL THE FRONTAL BRAKE ENGAGED AND CAME TO A STOP. THE CONTACT PUSHED THE MOTORCYCLE TO THE RIGHT LANE THAT WAS CLOS... Read more
HARLEY-DAVIDSON
FLD
(2014) - UNKNOWN OR OTHER
Apr 4, 2017
Incident date: Aug 14, 2016
CPSC:WHILE RIDING MY 2014 HARLEY DAVIDSON FAT BOY AT HIGHWAY SPEEDS. THE TREAD BECAME DIVINE TED WITH THE CORE OF THE TIRE ALMOST CAUSING AN ACCIDENT IN TRAFFIC. * BF UPDATED 04/14/2017*JS
HARLEY-DAVIDSON
FLHTK
(2014) - ELECTRICAL SYSTEM
Apr 3, 2017
Incident date: Mar 30, 2017
AFTER DRIVING IN A RAIN STORM ON THE HIGHWAY MY INTERMENT CLUSTER HAS BEEN CUTTING OUT MY SPEEDOMETER RPM GAUGE STOPS WORKING LOW FUEL LIGHT COMES ON AND ENGINE LIGHT COMES ON..VERY UNSAFE PROBLEM.
HARLEY-DAVIDSON
FLSTSI
(2002) - ELECTRICAL SYSTEM
Apr 2, 2017
Incident date: Mar 31, 2017
IGNITION SWITCH CONNECTOR IS SLIGHTLY MELTED PREVENTING SWITCH FROM SUPPLYING POWER TO ACCESSORY CIRCUIT - SIGNALS,ODOMETER,HORN, BRAKE LIGHTS! THE VEHICLE WAS IN MOTION WHEN THIS OCCURRED. MY REPAIR FACILITY CLAIMS THAT THIS IS A COMMON OCCURRENCE.
HARLEY-DAVIDSON
FLHTP
(2010) - SERVICE BRAKES
Mar 28, 2017
Incident date: Mar 1, 2017
REAR BRAKE PEDAL IS LOCKED, NON OPERATIONAL, NO REAR BRAKES!
HARLEY-DAVIDSON
FLSTFB
(2013) - ELECTRICAL SYSTEM
Mar 26, 2017
Incident date: Mar 18, 2017
THE LED INDICATOR LIGHTS ON THE MOTORCYCLE, THAT INDICATE EITHER YOU ARE TURNING LEFT AND ALSO THE INDICATOR FOR THE NEUTRAL POSITION HAVE BURNED OUT. HARLEY DAVIDSON WILL NOT REPLACE THIS STRIP OF LED LIGHTS, I HAVE QUESTIONED THE TECHNICIANS ABOUT THIS PROBLEM AND THEY HAVE INDICATED TO ME THAT THIS IS A COMMON PROBLEM ON THESE BIKES, THEY TOLD ME I HAVE TO PAY $150 TO REPLACE THEM WITH LABOR AN... Read more
Crash
HARLEY-DAVIDSON
FLHTCU
(2008) - SERVICE BRAKES
Mar 23, 2017
Incident date: Mar 13, 2017
THE FRONT BRAKE LEVER SUDDENLY BECAME VERY HARD TO PULL. I KNEW FROM OTHER RIDERS EXPERIENCES WITH THIS THIS SAME PROBLEM THAT IT WAS PROBABLY A PROBLEM WITH THE ABS (ANTI-LOCK BRAKE SYSTEM). MY HARLEY CERTIFIED MECHANIC VERIFIED THAT THE ABS MODULE HAD GONE BAD. I CONTACTED MY LOCAL HARLEY-DAVIDSON DEALER AND THEY TOLD ME THAT ABS MODULE WAS OBSOLETE AND THERE WAS NO REPLACEMENT. AFTER SEVERAL CA... Read more
HARLEY-DAVIDSON
FLSTF
(2009) - WHEELS
Mar 22, 2017
Incident date: Mar 14, 2017
I HAD MY REAR WHEEL BEARINGS FAIL AND THAT COST ME $980.84 FOR A NEW BACK WHEEL , NEW BEARINGS , SPACERS , EXCEL AND HARD WARE. IT FAILED SO FAST IT THREW ME IN TO THE ON COMING LANE JUST MISSING A ON COMING CAR. AFTER READING A FEW FORMS IT SEEMS HARLEY HAS BEEN HAVING THIS PROBLEM FOR A LONG TIME. I WAS AT BIKE WEEK 2017 AND RIDING BACK TO MY BROTHERS HOUSE WHEN IT HAPPEN ON RT. 40 HEADED TO AST... Read more