Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 4,189 complaints for HARLEY-DAVIDSON

Incident date: Apr 14, 2017

2011 HARLEY-DAVIDSON FLTRU ROAD GLIDE ULTRA WITH ABS BRAKES, THE REAR BRAKE FAILED TO FUNCTION. I WAS ABLE TO AVOID AN ACCIDENT DUE TO MANY DECADES OF RIDING EXPERIENCE. THE CORRECTION WAS TO REPLACE THE ABS BRAKE MODULE WITH A NEW VERSION. THERE HAVE BEEN NO RECALLS FOR MY VIN. NUMBER.

Incident date: Apr 14, 2017

Incident date: Feb 15, 2017

HAVE A HEEL TO TOE SHIFTER... FRIEND FROM A MAJOR HARLEY DEALER LOOKED OVER THE BIKE AND NOTICED THE SHIFTER ARM HAS SLIPPED AWAY FROM THE TRANSMISSION, SO IT SLIDES UP AND DOWN THE SPLINED SHAFT FROM THE TRANSMISSION MAKING IT LOOSE AND COULD FALL OFF...HAVE SEEN RECALLS FOR THIS BUT NOT FOR MY VIN!?

Incident date: Apr 15, 2017

HARD BRAKE PEDAL, COULD NOT APPLY REAR BRAKE WHEN TRYING TO STOP AT A INTERSECTION. HAD TO USE FRONT BRAKE TO STOP. HARLEY DEALER SAYS IT'S THE ABS MODULE AND THAT THEY ARE ON BACK ORDER, FOR THERE ARE MANY THAT HAVE THE SAME PROBLEM.

Incident date: Apr 14, 2017

MY FRONT BRAKE LEVER FROZE NOT ALLOWING APPLICATION OF THE FRONT BRAKE. I WENT INTO MY GARAGE AND DID MY NORMAL PRE RIDE CHECK WHICH INCLUDES TESTING THE BRAKE LEVER/PEDAL FEEL, EVERYTHING WAS NORMAL. I STARTED THE BIKE CHECKED THE LIGHTS AND TURNED IT OFF AFTER I WAS THROUGH. I THEN WENT TO BACK MY MOTORCYCLE OUT OF THE GARAGE WHICH IS ON A SLIGHT DECLINE AND WENT TO APPLY MY FRONT BRAKE LEVER TO... Read more

Incident date: Apr 9, 2017

THE WIRING HARNESS CONNECTOR TO THE EFI/ECM IS FAULTY, CAUSING MULTIPLE CODES DEALING WITH LOW VOLTAGE TO THE THROTTLE BY WIRE, THESE LOW VOLTAGES CAUSES THE THROTTLE TO FAIL DURING RIDING AND LOSS OF SPEEDOMETER. I HAVE NEARLY BEEN IN MULTIPLE ACCIDENTS RELATED TO THE ISSUE WHICH HAS OCCURED WELL OVER 30 TIMES IN 8 YEARS. I HAVE SPENT OVER $1000 USD IN REPAIRS, YET THE DESIGN FLAW CONTINUES TO ... Read more

Incident date: Apr 9, 2017

Incident date: Mar 27, 2017

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLHR ROAD KING. WHILE DRIVING APPROXIMATELY 55 MPH APPROACHING A CONSTRUCTION TRAFFIC JAM, THE REAR BRAKE LOCKED UP WHEN APPLIED AND THE FRONTAL BRAKE LEVELER WAS VERY HARD TO APPLY. THE CONTACT HAD TO COAST BETWEEN THE LANES OF TRAFFIC UNTIL THE FRONTAL BRAKE ENGAGED AND CAME TO A STOP. THE CONTACT PUSHED THE MOTORCYCLE TO THE RIGHT LANE THAT WAS CLOS... Read more

Incident date: Aug 14, 2016

CPSC:WHILE RIDING MY 2014 HARLEY DAVIDSON FAT BOY AT HIGHWAY SPEEDS. THE TREAD BECAME DIVINE TED WITH THE CORE OF THE TIRE ALMOST CAUSING AN ACCIDENT IN TRAFFIC. * BF UPDATED 04/14/2017*JS

Incident date: Mar 30, 2017

AFTER DRIVING IN A RAIN STORM ON THE HIGHWAY MY INTERMENT CLUSTER HAS BEEN CUTTING OUT MY SPEEDOMETER RPM GAUGE STOPS WORKING LOW FUEL LIGHT COMES ON AND ENGINE LIGHT COMES ON..VERY UNSAFE PROBLEM.

Incident date: Mar 31, 2017

IGNITION SWITCH CONNECTOR IS SLIGHTLY MELTED PREVENTING SWITCH FROM SUPPLYING POWER TO ACCESSORY CIRCUIT - SIGNALS,ODOMETER,HORN, BRAKE LIGHTS! THE VEHICLE WAS IN MOTION WHEN THIS OCCURRED. MY REPAIR FACILITY CLAIMS THAT THIS IS A COMMON OCCURRENCE.

Incident date: Mar 1, 2017

REAR BRAKE PEDAL IS LOCKED, NON OPERATIONAL, NO REAR BRAKES!

Incident date: Mar 18, 2017

THE LED INDICATOR LIGHTS ON THE MOTORCYCLE, THAT INDICATE EITHER YOU ARE TURNING LEFT AND ALSO THE INDICATOR FOR THE NEUTRAL POSITION HAVE BURNED OUT. HARLEY DAVIDSON WILL NOT REPLACE THIS STRIP OF LED LIGHTS, I HAVE QUESTIONED THE TECHNICIANS ABOUT THIS PROBLEM AND THEY HAVE INDICATED TO ME THAT THIS IS A COMMON PROBLEM ON THESE BIKES, THEY TOLD ME I HAVE TO PAY $150 TO REPLACE THEM WITH LABOR AN... Read more

Crash

Incident date: Mar 13, 2017

THE FRONT BRAKE LEVER SUDDENLY BECAME VERY HARD TO PULL. I KNEW FROM OTHER RIDERS EXPERIENCES WITH THIS THIS SAME PROBLEM THAT IT WAS PROBABLY A PROBLEM WITH THE ABS (ANTI-LOCK BRAKE SYSTEM). MY HARLEY CERTIFIED MECHANIC VERIFIED THAT THE ABS MODULE HAD GONE BAD. I CONTACTED MY LOCAL HARLEY-DAVIDSON DEALER AND THEY TOLD ME THAT ABS MODULE WAS OBSOLETE AND THERE WAS NO REPLACEMENT. AFTER SEVERAL CA... Read more

Incident date: Mar 14, 2017

I HAD MY REAR WHEEL BEARINGS FAIL AND THAT COST ME $980.84 FOR A NEW BACK WHEEL , NEW BEARINGS , SPACERS , EXCEL AND HARD WARE. IT FAILED SO FAST IT THREW ME IN TO THE ON COMING LANE JUST MISSING A ON COMING CAR. AFTER READING A FEW FORMS IT SEEMS HARLEY HAS BEEN HAVING THIS PROBLEM FOR A LONG TIME. I WAS AT BIKE WEEK 2017 AND RIDING BACK TO MY BROTHERS HOUSE WHEN IT HAPPEN ON RT. 40 HEADED TO AST... Read more

Incident date: Mar 22, 2017

THE SPARK PLUG WIRE IN WEARING BY RUBBING AGAINST SOMETHING. I'VE SEEN THIS ON EVERY 2014 HARLEY DAVIDSON TOURING BIKE I'VE SEEN INCLUDING MINE. IT HASN'T WORN THROUGH YET BUT IT WILL SOONER OR LATER AND WHEN IT DOES IT WILL ARCH TO THE GAS TANK. I DIDN'T HEAR ABOUT THE PROBLEM UNTIL MY BIKE WAS OUT OF WARRANTY. HD IS REPLACING THOSE THAT ARE UNDER WARRANTY SO THEY KNOW ABOUT THE PROBLEM.

Incident date: Mar 17, 2017

I WAS DRIVING ON CITY STREETS COMING UP TO A STOP LIGHT. I GENTLY GRABBED THE FRONT BRAKE TO START MY STOP WHEN I HEARD A LOUD POP. THE BOLT THAT CONNECTS THE BRAKE LINE TO THE MASTER CYLINDER CAME LOOSE AND BRAKE FLUID SPRAYED ALL OVER. AS OF THAT MOMENT, I HAD NO MORE USE OF MY FRONT BREAK AND BECAUSE THE FLUID SPRAYED ALL OVER IT GOT ON THE RIGHT FOOTPEG AND REAR BRAKE PEDAL. IT WAS DIFFICULT T... Read more

Incident date: Mar 11, 2017

BIKE PARKED IN GARAGE FOR ABOUT 3 WEEKS BECAUSE OF COLD WEATHER. FIRED IT UP TO LET IT WARM UP FOR A FEW MIN'S. CLIMBED ON TO BACK IT OUT AND THE FRONT BRAKE LEVER WOULD NOT BUDGE OR STOP THE BIKE WHEN I NEEDED TO STOP. FORTUNATELY BEFORE I LOST CONTROL, I WAS ABLE TO LEAN TO THE RIGHT WHILE USING REAR BRAKE AND SIMULTANEOUSLY HIT THE KILL SWITCH AND POP IT IN 1ST GEAR TO STOP IT. CHECKED CALI... Read more

Incident date: Mar 1, 2017

TRYING TO GET SOMETHING DONE ABOUT A DEFECT WITH MY 2017 HARLEY-DAVIDSON TRI-GLIDE, BUT KEEP GETTING RUN AROUND FROM THEM. IT'S HARD TO TELL IN THE PIC BUT MY TRI-GLIDE SITS 3/8" LOWER IN THE REAR ON THE LEFT SIDE. TOOK THIS TO MY DEALERSHIP(COWBOY'S ALAMO CITY HARLEY) TO HAVE PROBLEM TAKEN CARE OF ONLY TO BE TOLD BY SVC DEPT THAT HARLEY-DAVIDSON IS AWARE OF THIS PROBLEM WITH THE TRIKES AND THE DI... Read more

Incident date: Mar 1, 2017

Incident date: Mar 6, 2017

ENGINE LOSES POWER AND GOES INTO AN IDLE MODE. THIS HAS OCCURRED A NUMBER OF TIMES THE LAST BEING ON A FREEWAY WHICH PUT ME IN GRAVE DANGER DO TO THE SUDDEN LOSE OF POWER AND HAVING CAR CLOSE BEHIND AND THIS OCCURS WITHOUT ANY WARNING. EVERYONE THAT DRIVES A MOTOR CYCLE WITH THIS THROTTLE BY WIRES SHOULD BE NOTIFIED BY HD AND HAVE THIS ISSUE RESOLVED BEFORE THEIR LIVES ARE PLACED IN JEOPARDY BY... Read more

Incident date: Feb 28, 2017

MY MOTORCYCLE IS EXPERIENCING THE EXACT SAME ISSUE DESCRIBED IN YOUR ODI RESUME INVETIGATION NUMBER PE 16-009. THE REAR BRAKE PEDAL FREEZES WHEN THE IGNITION IS INGAGED. I TOOK IT THE THE HARLEY DAVIDSON DEALER FOR REPAIR. THEY SAID IT IS THE ABS MODULE AND IS ON BACK ORDER FOR 10 DAYS UNTIL 3/10/2017. I WOULD LIKE TO HAVE MY MOTORCYCLE INCLUDED IN THIS INVESTIGATION AND ANY FUTURE RECALLS FOR THI... Read more

Incident date: Mar 4, 2017

THE FORK BEARINGS RUSTED UP AND BECAME NOTCHY AFTER RIDING IN RAINY WEATHER DURING THE WINTER. THIS CAUSED THE STEERING TO BE JERKY AND UNSTABLE.

Incident date: Feb 28, 2017

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON ELECTRA GLIDE FLHP MOTORCYCLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT BLED THE BRAKE. WHEN HE ATTEMPTED TO DRIVE THE VEHICLE, THE BRAKE FAILED. IN ADDITION, THE FRONT BRAKE LEVER SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,460.

Incident date: Apr 1, 2016

FUEL GAUGE DOES NOT WORK PROPERLY. IT ALWAYS SHOWS AS BEING FULL NO MATTER THE DISTANCE TRAVELED ON THE BIKE. THIS COULD BE A SAFETY PROBLEM IF SOMEONE THINKS THEY HAVE MORE FUEL THAN THEY DO AND RUN OUT.

Incident date: Feb 17, 2017

REAR BRAKE PEDAL GOES DOWN WITH NO STOPPING. LINKED REAR AND FRONT BRAKES. FRONT BRAKE LEVER STOPS FINE. THIS HAPPENED 2-17-2017 WITH 132 MILES ON THE TRIKE. HAPPENED STATIONARY, IN MOTION AND ON CITY STREETS. PUMPING PEDAL HAD NO EFFECT. PICKED UP BY DEALER SAID THAT THEY BLED THE BRAKES. BRAKES FIXED. THERE IS A RECALL FOR THE REAR MASTER CYLINDER ON SOME OF THE 2015 TRI GLIDE TRIKES. POSS... Read more

Incident date: Feb 18, 2017

IN JUNE 2016, I WAS RIDING APPROXIMATELY 40 MPH, WHEN MY REAR MOTORCYCLE BRAKE SUDDENLY FAILED. WHEN THE CALIPER FAILED, THE PADS WERE LOCKED AGAINST THE ROTOR AND WOULD NOT RELEASE. I EXPERIENCE EXTREME LOSS OF POWER AND IMMEDIATELY PULLED OFF THE ROAD, LUCKILY WITHOUT INCIDENT. THE ROTOR WAS ALREADY RED HOT AND THE BIKE WAS UNRIDEABLE AS THE REAR BRAKE WAS UNABLE TO BE DISENGAGED. I WAS TOWED TO... Read more

Incident date: Feb 10, 2017

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON. WHILE DRIVING 40 MPH, THE FRONT ABS SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *TT *CN

Incident date: Feb 17, 2017

ON CITY STREET APPLIED FRONT BRAKE TO SLOW DOWN TO MAKE TURN AND LEVER WAS ROCK SOLID. NO FRONT BRAKE AT ALL. ABS LIGHT WAS NOT ON. REAR BRAKE WORKED. DEALER SAID THEY HAD TO ORDER ABS MODULE FROM HARLEY DAVIDSON BECAUSE HARLEY DAVIDSON NEEDED THE OLD ONE TO INSPECT. BIKE IS CURRENTLY AT THE DEALER WAITING ON NEW PART.

Incident date: Sep 1, 2016

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON ELECTRA GLIDE ULTRA FLHTCU. WHILE RIDING THE MOTORCYCLE, THE VOLTAGE FLUCTUATED AND THE MOTORCYCLE BEGAN TO SPUTTER. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN, WHICH HAD EXPIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Incident date: Feb 11, 2017

VERY SERIOUS FAILURE OF ABS FRONT BRAKE. WHEN RIDING OUT OF DRIVEWAY THE FRONT BRAKE LEVER SEIZED MAKING IT IMPOSSIBLE TO SQUEEZE YIELDING NO FRONT BRAKES. AT THIS DATE NHTSA HAS 88 COMPLAINTS FILED FOR THE HD ABS MODULE FAILURE, SOME RESULTING IN CRASHES. HARLEY DAVIDSON SAYS FLUID HAS TO BE CHANGED EVERY 2 YEARS TO PREVENT MOISTURE BUILD UP. I HAVE NEVER HEARD OF SUCH A THING AMONG THE MILLIONS ... Read more

Incident date: Apr 9, 2006

I BOUGHT THIS 3/28/2006 AND MY AIR CLEANER HAS OIL COMING OUT ONTO THE EXHAUST AND MYSELF AS WELL AS ANYWHERE BEHIND THE AIRCLEANER ON DOWN TO SOME DEGREE. I TOOK IT TO A HARLEY DEALER IN IOWA SINCE I WAS A WAYS FROM MY PURCHASE DEALER. THEY SAID TO KEEP AN EYE ON IT TO SEE IF IT WILL STOP. I WAS UPSET AND DID NOT GO BACK. WHY DO THEY THINK I WAS THERE JUST TO SAY HI,UNBELIEVABLE. I HAVE SEEN WAY... Read more

Incident date: Apr 7, 2016

FIRST INCIDENT 2015, LOG IN EST 100 MILES, MC STARTED SMOKING. DEALERSHIP CHECKED OUT NO PROBLEMS. SECOND INCIDENT ENGINE LOST POWER DOWN TO 35MPH COULD NOT GO HIGHER, DEALERSHIP FIXED PUT NEW CLUTCH NO CHARGE. THE THIRD TIME, IT REPEATED LOST POWER AGAIN SMOKE & BURNING INSIDE ENGINE AREA THE CLUTCH WAS OUT HAD TO BE TOWED. THIS THIRD TIME THE DEALERSHIP REFUSED TO FIX, I HAD ONLY 2100 MILES ... Read more

Fire

Incident date: Apr 9, 2006

Incident date: Apr 21, 2016

CPSC: HAD A SERIOUS PROBLEM WITH THESE SADDLE BAGS, SUSTAINED SIGNIFICANT DAMAGE TO MY MOTORCYCLE, AND ALMOST HAD AN ACCIDENT. THIS EVENT OCCURRED ON TWO DIFFERENT OCCASIONS; I RODE OVER A POT HOLE ON THE HIGHWAY ON THE FIRST INCIDENT, AND AN EXPANSION JOINT ON THE HIGHWAY ON THE SECOND INCIDENT. THE SUSPENSION COMPRESSED, THE LEFT SADDLEBAG BRACKET CAUGHT BENEATH THE UPPER BELT GUARD AND BENT TH... Read more

Incident date: Jan 4, 2017

HYDRAULIC CLUTCH HAS NO ADJUSTMENT AND MY PARTICULAR CLUTCH IS ALL THE WAY AT THE VERY END APPEARS IT MAY EVEN BE SLIPPING SOME LESS THAN 500 MILES ON THE MACHINE AND CLUTCH HAS TO BE WHAT APPEARS TO BE 1/8 INCH FROM THE END BEFORE IT CATCHES AND NO FRICTION ZONE HAS ALMOST GOTTEN ME HIT MORE THAN ONCE DUE TO NO TAKE UP BEFORE RELEASE AND WITH CLUTCH SO FAR HAND HAS SLIPPED FROM CLUTCH HANDLE MORE... Read more

Incident date: Nov 1, 2016

"FRONT BRAKE LEVER FROZE WITH NO WARNING WHILE RIDING IT HOME ON THE HIGHWAY ' FORTUNATELY FOR ME, MY REAR BRAKES STILL WORKED FINE, OR I WOULDN'T BE ABLE TO MAKE THIS COMPLAINT."

Incident date: Jan 14, 2017

DURING A RIDE ON JANUARY 9, 2016, I EXPERIENCED A FAILURE OF THE SHIFTING MECHANISM ON MY 2014 HARLEY STREET GLIDE. THE SHIFTER WOULD MOVE FREELY AND WOULD NOT ENGAGE THE TRANSMISSION. I WAS UNABLE TO DOWNSHIFT OR UPSHIFT AND WAS STUCK IN SECOND GEAR. I TOOK THE MOTORCYCLE TO THE HOUSE OF THUNDER HARLEY DAVIDSON MORGAN HILL, CA DEALERSHIP AND THEY TOLD ME THAT THE SHIFTER SHAFT SPLINES HAD STRIPPE... Read more

Incident date: Dec 17, 2016

FRONT BRAKE ABS SYSTEM HCU FAILURE RESULTING IN LOSS OF FRONT BRAKE FUNCTION

Incident date: Jan 11, 2017

I HAVE A 2011 HARLEY DAVIDSON STREET GLIDE. THE ANTI-LOCK BRAKE SYSTEM (ABS) FAILED LAST WEEK AND I ALMOST COLLIDED WITH A CAR THAT HAD STOPPED IN FRONT OF ME. THE FRONT BRAKE FROZE AND WAS UNUSABLE. HARLEY REQUIRES YOU CHANGE THE BRAKE FLUID EVERY 2 YEARS WHICH I DO, ACTUALLY AT ABOUT EVERY $10K MILES. I'M ADAMANT ABOUT FLUID CHANGES. I CHANGE ENGINE OIL EVERY 5K MILES (AMSOIL) AND REPLACE EN... Read more

Incident date: Jan 1, 2017

AFTER RIDING IN RAIN, ALL GAUGES( SPEEDOMETER, TACHOMETER, ETC) BECAME INTERMITTENT. THE PROBLEM STILL EXISTS. WATER BEHIND GAUGES, NOT JUST CONDENSATION.

Incident date: Dec 30, 2016

REAR BRAKE PEDAL LOCKED UP- NO REAR BRAKES- ABS MODULE FAILED-VALVE NOT LETTING BRAKE FLUID TO GET TO REAR BRAKE CALIPER-DANGEROUS SITUATION. WORKED FINE ON THE WAY TO RESTAURANT. CAME OUT TO LEAVE AND NO REAR BRAKES.

Incident date: Dec 19, 2016

HAD AN ISSUE WITH THE ABS MODULE GOING BAD. I HAD NO WARNING LIGHT, NO PREVIOUS PROBLEMS WITH THE BRAKE SYSTEM AT ALL. WHEN GETTING OFF THE INTERSTATE AT 70 MPH COMING UP TO A STOP SIGN THERE WAS NO FRONT BRAKE AT ALL. THE LEVER WAS HARD AS A ROCK AND WOULD NOT PULL AT ALL. HARLEY SAYS IT'S FROM NOT FLUSHING THE FLUID, BUT I HAVE FLUSHED IT 3 TIMES SINCE PURCHASE AND I PURCHASED IT BRAND NEW. THE ... Read more

Incident date: Jan 3, 2017

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHPE ELECTRA. THE CONTACT STATED THAT THE ANTI LOCK BRAKE SYSTEM MALFUNCTIONED, RESULTING IN THE FRONT BRAKE SYSTEM NOT WORKING. THE DEALER DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS 34,000. UPDATED 04/18/17 LJ

Incident date: Jan 1, 2017

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED THAT THE ABS MODULE FAILED AND RESULTED IN A LACK OF FRONT BRAKE FUNCTIONALITY WHILE DRIVING 75 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Incident date: Sep 18, 2015

UNABLE TO APPLY FRONT BRAKE LEVER. LEVER COULD NOT BE COMPRESSED RESULTING IN COMPLETE LOSS OF FRONT BRAKES. THIS OCCURRED WHILE BAKE WAS IN MOTION HOWEVER WAS ABLE TO SAFELY STOP WITH REAR BAKE ONLY. DEALER IN TEMECULA DIAGNOSED AS FAILED ABS HCU UNIT, NOT RELATED TO DEFECTIVE COMPONENT OR OTHER MANUFACTURING FLAW. JUST RECENTLY SAW AN ARTICLE INDICATING THAT THIS MAY BE A MORE WIDE SPREAD PRO... Read more

Incident date: Aug 13, 2016

TL* THE CONTACT OWNS A 2007 HARLEY-DAVIDSON FLHTC. WHILE RIDING 75-80 MPH, AN ABNORMAL NOISE EMITTED FROM THE TRANSMISSION. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 04/06/17 LJ *TR

Incident date: Dec 23, 2016

DECEMBER 23, 2016, WHILE RIDING MY HARLEY DAVIDSON FLHTK ULTRA LIMITED MOTORCYCLE AT APPROXIMATELY 45 MPH ON A STRAIGHT SECTION OF INTERSTATE 295 IN THE DISTRICT OF COLUMBIA, THE RIGHT SADDLEBAG MOUNTING PINS DETACHED FROM THE RECEPTACLES, ALLOWING THE SADDLEBAG TO DETACH FROM THE MOTORCYCLE. THIS UNWANTED EVENT CAUSED A TRAFFIC HAZARD FOR OTHER MOTORISTS. THE WEATHER WAS CLEAR AND THE ROAD SURFAC... Read more

Incident date: Dec 23, 2016

EXITING INTERSTATE FRONT BRAKE LEVER INOPERATIVE. TOTAL LOSS OF FRONT BRAKES AS I APPROACHED INTERSECTION. BACK BRAKES OPERATED NORMALLY. CONTINUED HOME CHECKED FOR LEAKS, NONE. FLUID FULL. MASTER CYLINDER WORKING, BUT NO FLUID @ CALIPERS. STILL CANNOT DEPRESS BRAKE LEVER. WAS INFORMED MAYBE ABS MODULE HOWEVER STILL SHOULDN'T CAUSE TOTAL FAILURE. THANK YOU

Incident date: Dec 23, 2016

WITH CRUISE CONTROL SET AT HIGHWAY SPEEDS, AS I APPROACHED SLOWER MOVING VEHICLES I TAPPED THE FRONT BRAKE LIKE I HAVE DONE SO MANY TIMES BEFORE; BUT THIS TIME THE CRUISE DID NOT CANCEL. I TAPPED THE FRONT BRAKE SEVERAL MORE TIMES AND HARD ENOUGH TO MAKE THE FRONT END DIVE. BUT THE BIKE KEPT ACCELERATING. I TOOK QUICK ACTION TO SHUT THE CRUISE OFF. AFTER GETTING CLEAR OF OTHER TRAFFIC I TRIED T... Read more

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