Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 4,189 complaints for HARLEY-DAVIDSON

Incident date: Feb 10, 2018

NHTSB SAFETY ISSUE ID 18V076000 INDICATED A BRAKE FLUID REPLACEMENT WOULD BE THE RESOLUTION TO THE BRAKE PROBLEM. I BELIEVE THIS IS INCORRECT. LAST YEAR I HAD THE BOX THAT CONTROLS THE ABS FLUID PRESSURE REPLACED. THIS DID NOT INCLUDE CHANGING THE ELECTRICAL CONTROL BOARD. I HAVE ALSO HAD THE FRONT MASTER CYLINDER REPLACED. EACH TIME THE FLUID WAS REPLACED AND THE WORK WAS COMPLETED BY A HARLEY ... Read more

Incident date: Jun 15, 2017

TL* THE CONTACT OWNS A 2017 (NA) HARLEY-DAVIDSON ROAD GLIDE (FLTR). WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED TO OVERHEAT, SMOKE, AND A KNOCKING NOISE WAS COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO SIMI VALLEY HARLEY-DAVIDSON (6190 CONDOR DR, MOORPARK, CA 93021, (805) 552-9555) WHERE IT WAS DIAGNOSED T... Read more

Fire

Incident date: Feb 16, 2016

SPARK PLUG WIRE LEADING TO FRONT CYLINDER RUBS AGAINST THE FUEL TANK, LEADING TO ABRASION THROUGH THE INSULATION OF THE SPARK PLUG WIRE. REPLACEMENT OF PARK PLUG WIRE UNDER WARRANTY DENIED BY FORT BRAGG HARLEY DAVIDSON. ABRASION THROUGH THE INSULATION BY CONTACT OF THE FUEL TANK COULD LEAD TO FIRE OR EXPLOSION SHOULD THE WIRE ARC ON THE FUEL TANK OR IF FUEL LEAKS.

Incident date: Feb 16, 2016

Incident date: Feb 10, 2018

CLUTCH BEGAN SLIPPING AT 14,000 MILES WHILE IN 6TH GEAR WHILE ON INTERSTATE. RESULTED IN EVASIVE MANEUVERS BEING TAKEN BY MYSELF AND OTHER MOTORISTS TO AVOID COLLISION, AS I WAS IN THE MIDDLE LANE. DEALERSHIP STATED THAT THE CLUTCH IS NOT COVERED IN WARRANTY.

Incident date: Dec 15, 2017

ANTI LOCK BRAKES FRONT AND REAR, HARD PEDAL TOP AND BOTTOM. VEHICLE DOES NOT STOP.

Incident date: Feb 8, 2018

MY COMPLAINT IS WITH THE RECALL ON THE ABS BRAKES ON 2008 HD FLHR ROAD KING I TOWED MY MOTORCYCLE TO TUCSON HARLEY BECAUSE THE BACK BRAKE WOULDN'T WORK THEY TOLD ME DUE TO MAINTENANCE THE ABS MODULE IS BAD $800.00 PARTS ALONE I JUST BOUGHT THIS BIKE IN DEC USED I HAVEN'T PUT 50 MILES NO WAY TO CHECK MAINTENANCE ON THE MOTORCYCLE WHEN YOU BUY IT PRIVATE PARTY.THE RECALL SHOULD BE ON THE ABS MODULE... Read more

Incident date: Feb 9, 2018

THE FRONT BRAKE MASTER CYLINDER STICK SO THAT IT DOES NOT PUSH THE BRAKE LEVER OUT FAR ENOUGH, THUS LEAVING THE BRAKE LIGHT ON ALL OF THE TIME IN MOTION OR STATIONARY. THIS COULD CAUSE A VEHICLE BEHIND TO HIT ME FROM THE REAR IF NOT REALIZING I AM SLOWING OR STOPPING. THIS HAS BEEN REPLACED TWICE BY THE DEALER UNDER WARRANTY AND NOW IS DUE BACK INTO THE DEALER TO BE REPLACED AGAIN. THIS TIME NOT U... Read more

Incident date: Feb 9, 2018

Incident date: Mar 1, 2017

I EXPERIENCED A CATASTROPHIC BRAKE FAILURE WHILE PULLING OUT OF MY DRIVEWAY. THE REAR BRAKE PEDAL FROZE AND WOULD NOT MOVE. THE MOTORCYCLE WOULD NOT SLOW OR STOP. THIS HAPPENED AROUND MARCH OF 2017. I TOOK THE MOTORCYCLE TO GATEWAY HARLEY DAVIDSON FOR REPAIRS. THE SUGGESTED THAT BECAUSE A LACK OF MAINTENANCE THE ABS MODULE FAILED. THE REPLACED THE ABS HCU, PART 48343-09 AND I PAID FOR ALL REPAIRS.... Read more

Incident date: Oct 30, 2017

THE REAR BRAKES ON A 2009 HD TRIKE HAS VERY LITTLE STOPPING POWER,HARLEY KNOWS IT HAS A PROBLEM BECAUSE THEY STARTED PUTTING BIGGER BRAKES ON THE 2011 MODELS. I THOUGHT THAT THEY WOULD HAVE TO FIX THE 2009,AND 2010 MODELS.BUT THERE NEVER WAS A RECALL ON THEM.THERE IS A SAFETY PROBLEM WHEN YOU CAN'T STOP. PLUS NOW MY REAR BRAKES QUIT WORKING ALL TOGETHER.

Incident date: Feb 2, 2018

I WAS DRIVING MY HARLEY AND EVERYTHING WAS NORMAL. I WAS DRIVING AND AT A STOP LIGHT MY REAR BRAKE JUST WENT OUT COMPLETELY. THE REAR PEDAL WENT COMPLETELY STUCK AND DID NOT WORK AT ALL AND I WAS ABLE TO USE MY FRONT BRAKE TO COME TO A STOP. THE REAR BRAKE PEDAL IS HARD AS CONCRETE AND THIS HAPPENED LAST WEEK. THIS WAS A SCARY EVENT AND THIS SHOULD NEVER HAPPEN I HOPE THERE IS A RECALL OF SOME SOR... Read more

Incident date: May 12, 2017

FRONT BAKE LEVER LOCKED UP,WITHOUT WARNING. THEN FRONT BRAKE WOULDN'T WORK,ABS LIGHT NEVER COME ON.THIS HAPPENED WHEN COMING UP TO STOP SIGN,DIDN'T HAVE ANY FRONT BRAKE AND ABS LIGHT NEVER CAME ON.

Incident date: Feb 1, 2018

HARLEY-DAVIDSON HAS ISSUED THEIR TECHNICAL ADVISORY TA0022 TO DEALERS BUT NOT CUSTOMERS. IT IDENTIFIES A PROBLEM OF OIL TRANSFERRING FROM THE MOTORCYCLE'S TRANSMISSION TO THE PRIMARY CHAIN CASE RESULTING IN BELOW MINIMUM REQUIRED OIL VOLUME IN THE TRANSMISSION AND TOO MUCH OIL IN THE PRIMARY CHAINCASE. INADEQUATE OIL VOLUME IN THE TRANSMISSION CAN RESULT IN TRANSMISSION DAMAGE/FAILURE THAT COULD R... Read more

Incident date: Jul 6, 2017

IN 2017 MY BRAKES FROZE UP. IT WAS TAKEN TO MY LOCAL HD SHOP, MOBILE BAY HARLEY DAVIDSON IN MOBILE, AL. I WAS INFORMED THAT ALL FLUIDS HAD BEEN CHANGED WITH REGULAR MAINTENANCE BY MBHD. I WAS INFORMED THAT THE FLUID HAD CAUSED THE ABS BRAKE CONTROL WAS BAD BECAUSE OF BAD BRAKE FLUID. SUBSEQUENTLY I WAS CHARGED $764.09 TO REPLACE. NOW THERE IS A RECALL. I FEEL I SHOULD BE REIMBURSED FOR THE REPAIRS... Read more

Incident date: Apr 20, 2017

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHPE. WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE DID NOT STOP WHEN THE FRONT BRAKES WERE APPLIED. IN ORDER TO STOP THE MOTORCYCLE, THE REAR BRAKES HAD TO BE APPLIED. THE CONTACT ATTEMPTED TO BLEED THE BRAKES, CHANGED THE BRAKE PAD, AND CHECKED THE MASTER CYLINDER; HOWEVER, THE FRONT BRAKES WERE STILL NOT WORKING PROPERLY. THE DEALER WAS CONTACTED (R... Read more

Incident date: Oct 22, 2017

WHILE ATTEMPTING TO COME TO A STOP AT A TRAFFIC SIGNAL THE REAR BRAKE LOCKED UP WITH NO WARNING. LUCKILY I WAS GOING STRAIGHT AND WAS ABLE TO RECOVER THE SKIDDING BIKE BEFORE I HIT THE CAR AHEAD OF ME. I BROUGHT MY BIKE THE LOCAL DEALER AND THE CLAIM THE ABS MODULE IS BAD.NO ONE MENTIONED TO ME ABOUT THE RECALL.

Incident date: Feb 8, 2018

IT IS VERY NICE THAT HD IS DOING A "VOLUNTARY" RECALL. THEY ARE NOT ADDRESSING THE PROBLEM, WHICH IS THE ELECTRONICS MODULE HAS COLD-SOLDER JOINTS ON THE ANTI-LOCK SOLENOIDS. IT IS NOT DUE TO THE LACK OF MAINTENANCE OF THE BRAKE FLUID. I HAD A FIVE YEAR WARRANTY ON MY 2010 FLTRX AND THEY DID ALL OF THE SCHEDULED MAINTENANCE, AND MY FRONT BRAKE BECAME UNUSEABLE LAST FALL WHILE RIDING. I CHACKED ALL... Read more

Incident date: Jan 1, 2017

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. UPON ACCELERATION AND ATTEMPTING TO APPLY THE BRAKE PEDAL, THE REAR BRAKE PEDAL BECAME STUCK SEVERAL TIMES AND FAILED TO ENGAGE, CAUSING CATASTROPHIC FAILURE. THE DEALER (GATEWAY HARLEY-DAVIDSON, 3600 LEMAY FERRY RD, ST LOUIS, MO 63125, (314) 845-9900) DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE CONTACT... Read more

Incident date: Jan 1, 2017

Incident date: Nov 1, 2017

2007 HARLEY DAVIDSON. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS. *LD *JS

Incident date: Nov 4, 2017

ABS REAR BRAKE PEDAL IS STUCK AND WILL NOT DEPRESS. I HAVE NO REAR BRAKE AT ALL. I WAS DRIVING ON A CITY STREET APPROX. 40MPH. COMING TO A STOP, I TRIED TO APPLY REAR BRAKES AND FOUND THE PEDAL WOULD NOT DEPRESS. I HAD NO REAR BRAKE.

Incident date: May 15, 2017

TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLTR. WHILE DRIVING 5-65 MPH, THE REAR BRAKES SEIZED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FORT WORTH HARLEY-DAVIDSON, 3025 W LOOP 820 S, FORT WORTH, TX 76116, (817) 717-4325) FOR DIAGNOSTIC TESTING AND REPAIR. MONTHS LATER, THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V076000 (ELECTRONIC STABILITY CONTROL) BY EMAIL.... Read more

Incident date: May 15, 2017

Incident date: Feb 3, 2018

HARLEY SENT OUT NOTICE TO FLUSH THE ABS BRAKE SYSTEM WHICH I DID, BUT COULDN'T BLEED THE SYSTEM,SO I TOOK IT TO MY DEALER IN WACO. THEY TOLD ME THE SYSTEM HAD FAILED AND IT WOULD COST $755.49 TO REPLACE THE VALVE. I HAVE DISCOVERED THROUGH ONLINE FORUMS THAT HARLEY'S ARE HAVING THIS PROBLEM. ABS FAILURE CAN CAUSE INJURY OR DEATH. HARLEY NEEDS TO RECALL THE SYSTEM.

Incident date: Jan 29, 2018

COMPLETE FAILER OF ANTI LOCK BREAKING SYSTEM AND ELECTRICAL COMP. WHEN MOVING AND SITTING

Incident date: Jan 29, 2018

COMPLETE FAILER OF ANTI LOCK BREAKING SYSTEM AND ELECTRICAL COMP. WHEN MOVING AND SITTING

Incident date: Jan 12, 2017

MY FRONT BRAKE LEVER BECAME STUCK AND WOUND NOT FUNCTION WHILE LEAVING MY DRIVEWAY ONTO A CITY STREET. I WAS TRAVLING A LOW SPEED AND ABLE TO STOP THE BIKE WITH THE REAR BRAKE, HOWEVER, I WAS NOT ABLE TO STOP THE MOTORCYCLE BEFORE ROLLING INTO THE STREET AND CJECCKING FOR ONCOMING TRAFFIC. NO TRAFFIC WAS COMING AND I WAS ABLE TO TURN THE MOTORCYCLE BACK AROUND AND BACK INTO THE GARAGE. THIS ISS... Read more

Incident date: Sep 25, 2017

I WOULD LIKE TO BRING TO LIGHT AN ISSUE I HAVE RECENTLY HAD FOUND. I RIDE A 2008 HARLEY DAVIDSON ELECTRAGLIDE. I ONLY HAVE 42000 MILES ON IT. LAST FALL I WAS COMING BACK FROM A MEMORIAL MISSION WITH THE AMERICAN LEGION RIDERS. I NOTICED A STRANGE RATTLE IN MY PRIMARY CASE AREA. I GOT HOME AND PARKED IT UNTIL I COULD OPEN IT UP TO SEE WHAT THE ISSUE IS. A FEW WEEKS LATER I FINALLY WAS ABLE TO OPE... Read more

Incident date: May 2, 2017

RECALL #0613 REPAIRED BY RED ROCK HARLEY DAVIDSON NEVADA CALIFORNIA DMV STATES I NEED A CERTIFICATE . I SENT THEM A LETTER FROM HD AND THE INVOICE OF THE RECALL CORRECTION . THEY WILL NOT ISSUE ME A NEW REGISTRATION AND I LOST 6 MONTHS OF DRIVING TIME

Incident date: Jan 27, 2018

WHILE RIDING THE MOTORCYCLE ON CITY STREETS THE FRONT BRAKE LEVER BECAME VERY HARD A LOSS OF FRONT BRAKES OCCURRED. THANK GOD THE REAR STILL WORKED. THEY KEPT ME FROM CRASHING INTO CAR AHEAD OF ME. NOW THE MOTORCYCLE HAS NO FRONT BRAKES AT ALL. MOTORCYCLE WAS MAINTAINED UNTIL 9/2017 BY A PREPAID MAINTENANCE PROGRAM AND ESP WARRANTY.

Incident date: Jan 18, 2018

EVERY NOW AND THEN THE ENGINE WILL STALL OUT DURING STOP & GO TRAFFIC OR WHEN YOU PULL INTO A PARKING LOT WITH THE CLUTCH PULLED IN & NO THROTTLE. THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH. I HEAR BY INTERNET THREADS THAT HARLEY IS AWARE OF THIS SITUATION AND HAS CHOSEN NOT TO MAKE THIS PUBLIC TO OWNERS. DO WE WAIT TILL SOMEONE GETS KILLED TO ADDRESS THIS CRITICAL ISSUE?.

Incident date: Sep 10, 2017

I PURCHASED A NEW HARLEY DAVIDSON FXSB BREAKOUT ON OCTOBER 2015. THIS VEHICLE ONLY HAS 3,010 ACTUAL MILES AS OF TODAY 1-23-18. THE ENGINE OF THE MOTORCYCLE HAS ALWAYS HAD A VERY LOUD MECHANICAL NOISE FROM THE BEGINNING. HOWEVER, ONCE THE INITIAL BREAK-END PERIOD OF 1,000 MILES THE ENGINE WOULD QUIET DOWN. THIS DID NOT HAPPEN AND SUBSEQUENTLY WHILE I WAS RIDING THE MOTORCYCLE IN THE MIDDLE OF TR... Read more

Crash

Incident date: Oct 20, 2017

AS I WAS ON THE FREEWAY AND WE WERE SLOWING DOWN DUE TO TRAFFIC, GOING ABOUT 25/30 MPH, I APPLIED BOTH FRONT AND BACK BREAK. MY FRONT BREAK LOCKED UP AND BOTH ME AND THE BIKE WENT DOWN. I AM AN EXPERIENCED RIDER AND THE PERSON WHO WAS RIDING NEXT TO ME HEARD THEM LOCK UP WAS SHOCKED. THERE IS AN ABS SYSTEM ON THIS BIKE AND THIS SHOULD NOT HAPPEN EVER.

Crash 1 injured

Incident date: Sep 20, 2017

FRONT BRAKE LEVER IS FROZEN, LEVER WILL NOT PULL BACK. DOES NOT ENGAGE FRONT BRAKE CALIBERS. BACK BRAKES WORK FINE. LUCKILY NOTICED PROBLEM AT LOW SPEED! IF I WAS MOVING FASTER, COULD'VE REAR ENDED TRUCK ON HIGHWAY (I-4) IN FLORIDA WHERE SPEEDS REACH 80-90 FLOW OF TRAFFIC. BIKES IN MY GARAGE STILL UNFIXED.

Incident date: Jan 5, 2018

BRAKE LIGHT SWITCH FAILED.

Incident date: Dec 31, 2017

FRONT BRAKE HANDLE BECAME FROZEN....COULD NOT SQUEEZE HANDLE TO OPERATE FRONT BRAKES. ONLY DROVE A VERY SHORT DISTANCE BEFORE I REALIZED I HAD NO FRONT BRAKES....PUT BIKE BACK INTO GARAGE AND CALLED TO SCHEDULE A SERVICE APPOINTMENT. HARLEY REPAIR SHOP QUICKLY DETERMINED SOURCE OF PROBLEM...A DEFECTIVE ABS MODULE. THEY INDICATED THEY HAD SEEN OTHER BIKES WITH THIS SAME PROBLEM. VERY DANGEROUS SIT... Read more

Incident date: Dec 19, 2017

ON A DAILY BASIS, WHILE OPERATING THE MOTORCYCLE WITH THE CLUTCH ENGAGED, IN GEAR, AND AT IDLE SPEED, THE ENGINE WILL STALL. THIS OCCURS WHEN YOU ARE STOPPING FOR A STOP SIGN, RED LIGHT, OR IN BUMPER-TO-BUMPER TRAFFIC. WHEN THIS OCCURS, YOU CAN NOT RESTART THE ENGINE. NEW RESTRICTIONS ON THE MOTORCYCLE DO NOT ALLOW THE ENGINE TO BE STARTED WITH THE MOTORCYCLE CLUTCH ENGAGED WITH IT "IN GEAR". YOU ... Read more

Incident date: Dec 18, 2017

HEADLIGHT FOGS UP WHILE IN OPERATION CAUSING LIMITED LIGHTING. I WAS TOLD BY THE DEALER THAT THIS WAS AN ENVIRONMENTAL ISSUE AND NOT A SAFETY ISSUE. THE MOTORCYCLE IS STILL UNDER FULL MANUFACTURER WARRANTY. I WAS TOLD BY THE DEALERSHIP THAT BECAUSE IT IS AN ENVIRONMENTAL ISSUE AND NOT A SAFETY ISSUE THAT THE TROUBLE WAS NOT COVERED UNDER THE FACTORY WARRANTY. SO AM I TO UNDERSTAND THAT BECAUSE I L... Read more

Incident date: Jul 7, 2014

1. SUDDEN THROTTLE LOST CONTROL, GET TO SHOULDER, TURNED BIKE OFF AND STARTED. RANDOMLY HAPPENED. 2. LAST YEAR I REPLACE ECU - IT'S OK OVER A YEAR AND NOW IT HAPPENED AGAIN. 3. I SEARCH IN INTERNET - MANY OWNER HAVE SAME ISSUES AND DON'T KNOW HOW TO FIX. THE DEALER SERVICE CHARGE ME A LOT OF MONEY AND THEY COULD NOT FIGURE OUT SINCE WHEN IT'S IN THE SHOP THE BIKE SEEM TO BE OK. NOW THE ISSUE SE... Read more

Incident date: Sep 5, 2017

FAILURE OF THE COMPENSATOR-I ALSO HEAR FROM HD MECHANICS THAT SO MANY OF THESE HAVE FAILED IT SHOULD BE A RECALL. I WAS LUCKY, MINE FAILED WHEN I HAD A TRAILER TO TOW IT. HOWEVER, THE FAILURE OF THE COMPENSATOR DID COST ME $4500 TO REPAIR FOR A $299 PART. PLEASE CHECK TO SEE IF HD IS HAVING THAT MANY FAIL.

Incident date: Nov 30, 2017

FRONT BRAKES FAILED DUE TO BAD ABS MODULE WITH NO WARNING. VERY HARD TO PULL IN WHEN TRYING TO STOP. WORKED FINE AND NOW NOTHING. THIS COULD HAVE RESULTED IN MYSELF WRECKING (REAR ENDING) SOMEONE IF IT HAPPENED A BUSY ROAD.

Incident date: Dec 6, 2017

TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FXSB. WHEN THE BRAKE PEDAL WAS APPLIED WITH FORCE, THE REAR MASTER BRAKE CYLINDER CRACKED AND LEAKED BRAKE FLUID. THE CYLINDER MATERIAL SEEMED TO BE STRUCTURALLY UNSOUND TO PREMATURELY FRACTURE WITHOUT WARNING. THE CONTACT SLOWLY COASTED THE VEHICLE TO THE DEALER (RIVERSIDE HARLEY-DAVIDSON, 7688 INDIANA AVE, RIVERSIDE, CA 92504, (951) 785-0100). THE DEAL... Read more

Incident date: Dec 2, 2016

WHILE DRIVING AT NORMAL ROAD SPEED, MY FORWARD SPEED SUDDENLY DROPS FROM 60 MPH DOWN TO 25 MPH, THEN 5 OR 6 MPH ON A HIGHWAY. MY RIGHT GRIP THROTTLE CONTROL FAILS TO WORK. THE BIKE'S ETC, ELECTRONIC-THROTTLE-CONTROL, FAILS TO COMMUNICATE WITH MY BIKE'S COMPUTER OR THROTTLE-BODY. I HAVE TO LIMP HOME ON THE OPEN ROAD. THIS IS DANGEROUS. I'VE SUFFERED 4 SEPARATE FAILURES OF MY ETC THROTTLE CONTROL. O... Read more

Incident date: Nov 26, 2017

WHILE APPROACHING AN INTERSECTION I TRIED TO APPLY THE BRAKES AND THE FRONT BRAKE LEVER WOULD NOT MOVE. IT WAS LOCKED IN PLACE. LUCKILY THE REAR BRAKE STILL WORKED AND I WAS ABLE TO STOP. AFTER I STOPPED AND PULLED OVER I WAS ABLE TO GET THE BRAKE LEVER TO MOVE AGAIN. IT DID THE SAME THING AGAIN ON THE NEXT ATTEMPT TO STOP SO I SLOWLY DROVE HOME USING ONLY THE REAR BRAKE. I HAVE BEEN RIDING BIKES ... Read more

Incident date: Nov 27, 2017

THE REAR BRAKE RESERVOIR HAS 2 WIRES COMING OUT OF IT TO THE BACK. THE LOWER OF THESE 2 WIRES MELTED AND LEAKED ALL MY BRAKE FLUID OUT. THIS CAUSED AND ACCIDENT WITH DAMAGE TO MY BIKE AND MYSELF WHILE RIDING IN TRAFFIC.

Crash 1 injured

Incident date: Nov 11, 2017

ELECTRICAL SYSTEM MALFUNCTION. SCREEN FOR GPS AND RADIO STOPPED WORKING

Incident date: Nov 11, 2017

ELECTRICAL SYSTEM MALFUNCTION. SCREEN FOR GPS AND RADIO STOPPED WORKING

Incident date: Oct 25, 2017

ABS MODULE IS BAD. IT'S A REGULAR PROBLEM WITH HARLEY DAVIDSON. IF YOU LOOK AT FORUMS YOU CAN SEE A LOT OF PEOPLE WHO HAVE HAD THE SAME PROBLEM. I HAD JUST STARTED MY MOTORCYCLE PULLED OUT IN TO TRAFFIC. THEN TRIED TO USE MY FRONT BRAKES, AND WAS UNABLE TO SQUEEZE BRAKE LEVER. I HAD JUST RODE MY MOTORCYCLE THE NIGHT BEFORE. WITH NO PROBLEMS. LUCKILY I WAS ABLE TO USE MY REAR BRAKES. THIS IS EXTREM... Read more

Incident date: Nov 1, 2017

WHILE STARTING TO EXIT AN INTERSTATE HIGHWAY AND ENTERING THE RADIUSED EXIT RAMP, I APPLIED BOTH FRONT AND REAR BRAKES ON MY MOTORCYCLE IN ORDER TO SLOW FROM 65 MPH TO A SAFE EXIT SPEED. WHILE ENTERING THE TURN, THE BRAKE PEDAL FOR THE REAR BRAKES, WENT ALL THE WAY DOWN. I LOST ALL REAR BRAKING ABILITY ON THE EXIT RAMP. I WAS UNABLE TO SAFELY SLOW TO THE POSTED EXIT SPEED. THIS MOTORCYCLE IS EQUIP... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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