Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 4,224 complaints for HARLEY-DAVIDSON

Incident date: Mar 1, 2018

REAR BRAKE PEDAL 'FROZEN'. WILL NOT OPERATE. DIAGNOSIS BY LOCAL DEALER, ' ABS MODULE FAILURE'.

Incident date: Mar 11, 2018

I WAS RIDING ON CITY HIGHWAY. STOPPED AT A INTERSECTION TRAFFIC SIGNAL WHEN THE TRAFFIC SIGNAL TURNED GREEN I BEGAN TO A SPEED OF 30MPH IN A 40MPH ZONE I NOTICE THE MOTORCYCLE STARTED TO LOSE SPEED AT THIS TIME I PULLED INTO THE BICYCLE LANE OF THE HIGHWAY TO BE OUT OF THE LINE OF TRAFFIC AN AT THAT SECOND THE FRONT BRAKES AN TIRE LOCKED UP PUTTING THE MOTORCYCLE AN MYSELF DOWN ON THE PAVEMENT. TH... Read more

Crash 1 injured

Incident date: Sep 22, 2015

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON VRSCF MOTORCYCLE. WHILE RIDING APPROXIMATELY 50 MPH, THE REAR BRAKE REMAINED ENGAGED WHILE THE VEHICLE WAS IN MOTION AND CAUSED THE REAR BRAKE TO HEAT UP AND SMOKE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND ALLOWED TO COOL DOWN FOR APPROXIMATELY FIVE MINUTES. THE VEHICLE WAS TAKEN TO HERITAGE HARLEY-DAVIDSON INC (2595 OGDEN AVE, LISLE, IL 6... Read more

Fire

Incident date: Mar 16, 2018

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHT ELECTRA GLIDE MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). WHILE UNLOADING THE VEHICLE FROM A TRAILER, IT WAS NOTICED THAT THE BRAKES DID NOT WORK. THE VEHICLE WAS TAKEN TO QUEEN CITY HARLEY-DAVIDSON (5960 DIXIE HWY, FAIRFIELD, OH 45014, 513-874-4343) WHERE IT WAS DIAGNOSED THAT THE A... Read more

Incident date: Mar 25, 2018

THE SWINGARM OF THE REAR SUSPENSION BROKE MIDWAY OF THE AXLE ADJUSTING SLOT THAT IS ON THE DRIVE SIDE LEG, (LEFT SIDE)CAUSING A SEVERE WOBBLE WHILE IN MOTION ON AN INTERSTATE HIGHWAY AT SPEED. LUCKILY, AS I AM A VERY EXPERIENCED RIDER OF OVER 45 YEARS, I WAS ABLE TO GET OVER TO THE EMERGENCY LANE OF THE HIGHWAY, THEN CALL FOR A FRIEND WITH A TRAILER TO GET IT HOME SAFELY. SINCE THIS INCIDENT, I HA... Read more

Incident date: Mar 11, 2018

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLHR (ROAD KING). THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC) WAS PERFORMED ON MARCH 11, 2018 AT QUEEN CITY HARLEY-DAVIDSON (5960 DIXIE HIGHWAY FAIRFIELD, OHIO 45014 PHONE 513-874-4343) HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER CAUSED DAMAGE TO THE ANTI LOCK BRAKE SYSTEM BY FAILING TO PUT THE MOT... Read more

Incident date: Mar 24, 2018

MY REAR BRAKES STOPPED WORKING WHILE IN MOTION. THE REAR BRAKE PEDAL BECAME ROCK SOLID & WOULD NOT DEPRESS. THE BRAKE FLUID WAS CHECKED & FOUND TO HAVE PLENTY IN THE RESERVOIR. I HAD A HARLEY DAVIDSON TECHNICIAN ANALYZE IT & WAS TOLD THAT THE ABS UNIT HAS GONE BAD, I WAS ALSO TOLD THAT THERE WAS A RECALL ON THIS ABS UNIT FOR HARLEY DAVIDSON MOTORCYCLES BUT ONLY THROUGH YEARS 2011. HOWEVER, I ... Read more

Incident date: Oct 2, 2017

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLTRUSE (ROAD GLIDE). THE CONTACT STATED THE MOTORCYCLE'S REAR BRAKES DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HCU WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO ROANOKE VALLEY HARLEY-DAVIDSON TO GET NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC) REMEDIED HOWE... Read more

Incident date: Sep 1, 2017

CLUTCH HUB SPLINE FAILURE DUE TO FAULTY AUTOMATIC CHAIN TENSIONER AND COMPENSATOR SPROCKET. THIS IS APPARENTLY A VERY COMMON ISSUE CAUSING A LOUD CLUNKING WHEN STARTING AND DAMAGING PARTS SUCH AS HAPPENED WITH MY CLUTCH HUB. THE ONLY WAY TO PREVENT IT IS TO CHANGE TO UPGRADED AFTERMARKET COMPENSATOR SPROCKET AND MANUAL CHAIN TENSIONER. QUALITY PARTS FOR THE REPAIR COST OVER $1K

Incident date: Mar 20, 2018

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON VRSCF. THE CONTACT TOOK THE VEHICLE TO RAHWAY HARLEY-DAVIDSON (12 WEST MILTON AVE, RAHWAY, NJ) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE TECHNICIAN REFUSED TO PERFORM THE REPAIR BECAUSE THE ABS WAS DEFECTIVE. THE CONTACT WAS INFORMED TO HAVE THE ABS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFUSED TO COVER TH... Read more

Incident date: Mar 2, 2018

ANTI LOCK BRAKES SYSTEM (ABS) FAILED ON MY MOTORCYCLE CAUSING MY BRAKES NOT TO WORK AT ALL. I HAD A LOW SPEED WRECK BECAUSE OF THIS. HARLEY DAVIDSON IS FULLY AWARE OF THE PROBLEM BUT REFUSES TO TAKE CREDIT FOR IT. THIS ABS PROBLEM STEMS FROM THE RECOMMENDED BRAKE FLUID CAN CREATE MOISTURE IN THE ABS SYSTEM CAUSE IF THE ABS TO FAIL. THIS IS WHAT HAPPENED TO MY MOTORCYCLE. I HAVE REPLACED MY BRAKE ... Read more

Crash

Incident date: Dec 20, 2017

I RECEIVED A RECALL ON HD ULTRA CLASSIC 2008 ABS SYSTEM. HOWEVER ABOUT 2 MONTHS BEFORE THE FRONT BRAKE FROZE UP AND BECAME NON-FUNCTIONAL RESULTING IN A VERY UNSAFE EXPERIENCE. WILL THIS RECALL COVER THIS OR AM I ON MY OWN TO PAY FOR THIS FAILURE? I HAVE OWNED MANY VEHICLES IN MY LIFE AND HAVE NEVER HAD THIS HAPPEN.

Incident date: Feb 22, 2018

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON FLD. WHILE DRIVING 25 MPH, THE CONTACT APPLIED THE BRAKE, BUT THE MOTORCYCLE WOULD NOT STOP. AS A RESULT, THE CONTACT WAS INVOLVED IN A CRASH. THE CONTACT WAS INJURED AND TRANSPORTED VIA AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE MOTORCYCLE WAS TOWED TO AN INSURANCE AUTO AUCTION IN CLEARWATER. FL. LAKELAND HARLEY-DAVIDSON (4202 LAKELAND HI... Read more

Crash 1 injured

Incident date: Sep 15, 2017

I HAVE BEEN HAVING AN ISSUE WITH MY BRAKE LIGHT STAYING ON, AFTER TALKING TO A CERTIFIED HARLEY MECHANIC, WE CAME TO THE CONCLUSION THAT THE SPUR INSIDE THE BRAKE LEVER HAD EITHER WORN DOWN OR HAD BROKEN OFF. HE SAID THIS WAS A VERY COMMON PROBLEM IN THIS YEAR OF BIKE AND THAT THE ENTIRE BRAKE LEVER ASSEMBLY WOULD HAVE TO BE DISASSEMBLED TO GET TO THE ROOT OF THE PROBLEM. HE ALSO SAID THAT HE WA... Read more

Incident date: Jan 10, 2018

ABS REAR BRAKE FAILURE. MY REAR BRAKE PEDAL BECAME HARD TO PRESS AND RESULTED IN ABSOLUTELY NO REAR BRAKE. ALMOST RESULTED IN A SERIOUS ACCIDENT AT HIGHWAY SPEED. THERE IS NOW A RECALL TO FLUSH THE SYSTEM WITH NEW BRAKE FLUID TO SUPPOSEDLY SOLVE THE PROBLEM. NO VEHICLE WITH ABS SHOULD JUST FAIL WITHOUT AT LEAST REVERTING TO STANDARD BRAKING. THE ABS LIGHT IS BASICALLY USELESS. THERE IS NO WAY TO K... Read more

Incident date: Mar 3, 2018

I WAS RIDING MY 2012 HARLEY DAVIDSON VROD MUSCLE, COMING TO A STOP ON A RED LIGHT MY REAR BRAKE FROZE SOLID, I WAS NOT ABLE TO PRESS THE BRAKE PEDAL, I LOST MY BRAKE AND COULD NOT STOP THE BIKE PROPERLY. THE BRAKE PEDAL STAYED FROZEN, I AM UNABLE TO USE THE BRAKE I THINK THIS IS RELATED TO THE HARLEY DAVIDSON ABS FAILURE. I AM VERY CONCERNED ABOUT RIDING AND NOT BEING ABLE TO STOP THE MOTO... Read more

Incident date: Mar 3, 2018

WHEN TRYING TO MOVE THE BRAKE LEVER FOR FRONT BRAKE THE LEVER WAS FROZEN AND UNABLE TO MOVE. *JS

Incident date: Mar 6, 2018

HARLEY DAVIDSON 750 STREETROD BRAKES FAILED / FLIPPED ME OFF BREAKING WRIST

Crash 1 injured

Incident date: Jan 1, 2018

HARLEY DAVIDSON RECALL 0171 NHTSA RECALL 18V-076 RECALL STATES THAT THERE IS A CHANCE IN REDUCED BRAKING ABILITY. MY EXPERIENCE IS THAT I COMPLETELY LOST THE FRONT BRAKES WHICH IS 75% OF THE BRAKING ABILITY ON A MOTORCYCLE. WHEN MY VRSCDXA WAS TAKEN TO THE DEALER FOR THE FLUSH, THE TECHNICIANS DETERMINED THAT THEY COULD NOT FLUSH THE BRAKES DUE TO THE ABS MODULE NOT RESPONDING PROPERLY. THIS REQ... Read more

Incident date: Dec 9, 2017

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLHP ROAD KING MOTORCYCLE. THE CONTACT STATED THAT THE ABS WAS BLOCKED AND CAUSED THE BRAKES TO FAIL. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO ALLIGATOR ALLEY HARLEY-DAVIDSON (201 INTERNATIONAL PKWY, SUNRISE, FL 33325, (954) 414-4135). THE DEALER STATED THAT ... Read more

Incident date: Dec 20, 2017

WHILE RIDING MY HD MOTORCYCLE, I TURN ONTO AN OFF RAMP FROM I-95. AS I APPROACHED THE INTERSECTION, I EASED INTO THE REAR BRAKE. I WAS GOING TO MAKE A RIGHT TURN AT THE INTERSECTION, AND AS I APPROACHED I RAN OVER A ROUGH SPOT IN THE ROAD, THIS MADE THE REAR TIRE LOCK UP VERY BRIEFLY AND I COULD FEEL THE ABS AT WORK. I THEN WENT TO PULL IN THE FRONT BRAKES FOR MORE AGGRESSIVE STOPPING AND THE BRAK... Read more

Incident date: Mar 13, 2017

TL* THE CONTACT OWNS A 2007 HARLEY-DAVIDSON FXD DYNA GLIDE. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT BRAKES FAILED. THE VEHICLE WAS TOWED TO MANCUSCO HARLEY-DAVIDSON CROSSROADS (12710 CROSSROADS PARK DR, HOUSTON, TX 77065) WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MI... Read more

Incident date: Mar 3, 2018

HYDRAULIC CLUTCH PROBLEMS SAME AS IN MOST 2013-2016 HARLEY BIKE WITH HYDRAULIC CLUTCH. HOWEVER THE 2015 FREEWHEELER (FLRT) IS NOT PART OF THE RECALL. HOWEVER IT MY BELIEVE THEY HAVE THE SAME HYDRAULIC CLUTCH EQIUPMENT. THE FAILURE ACCURRED WHILE DRIVING IN MAJOR HIWAY. VERY SCAREY ALMOST LOSE CONTROL.

Incident date: Jul 11, 2017

TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON ELECTRA GLIDE FLHT. WHILE APPROACHING A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, THE BRAKE FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO TIMMS HARLEY-DAVIDSON (4110 CLEMSON BLVD, ANDERSON, SC 29621, (864) 224-1531) WHERE IT WAS DIAGNOSED THAT THE ABS PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE W... Read more

Incident date: Feb 26, 2018

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON ROAD KING POLICE FLHP. WHILE RIDING 25 MPH, THE REAR BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE BRAKE PEDAL SEIZED. SPACE COAST HARLEY-DAVIDSON (1440 SPORTSMAN LN NE, PALM BAY, FL 32905, (321) 259-1311) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE MOTORCYCLE DIAGNOSED. THE MOTORCYCLE WAS NOT REPAIRE... Read more

Incident date: Feb 24, 2018

TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLHX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V076000(SERVICE BRAKES). THE MOTORCYCLE WAS TAKEN TO REDDING HARLEY-DAVIDSON (1268 TWINVIEW BLVD, REDDING, CA 96003) FOR SERVICE. AFTER THE RECALL SERVICE WAS PERFORMED, THE MECHANIC INDICATED THAT THE ABS INDICATOR REMAINED ILLUMINATED. THE CONTACT STATED THAT NO INDICATORS WERE ILL... Read more

Incident date: Jan 14, 2018

AS I WAS RIDING FROM MY HOUSE TOWARDS AN INTERSECTION, MY REAR BRAKE PEDAL SUDDENLY BECAME STIFF AND UNABLE TO PUSH OR APPLY REAR BRAKE. I TOOK IT TO A LOCAL HARLEY DEALERSHIP AND THEY TOLD ME ABOUT A RECALL FOR A BRAKE FLUID FLUSH FREE OF CHARGE. HOWEVER, THEY COULD NOT FLUSH MY BRAKE FLUID UNTIL I BOUGHT A NEW ABS HCU, WHICH WAS $377.00 FOR THE PART AND $773.00 TOTAL INSTALLED. THE DEALER CALLED... Read more

Incident date: Feb 15, 2018

WHILE SLOWING DOWN FOR A TURN TO THE LEFT, THE FRONT TIRE LOCKED AND SLID, RELEASED AND LOCKED AGAIN THROWING ME TO THE GROUND IN TURN I WOUND UP WITH 4 BROKEN RIBS, A BROKEN RIGHT HAND , INJURY TO MY RIGHT LEG AND ROAD RASH. 5000 DOLLARS PLUS TO MY BIKE AND HOSPITAL EMERGENCY ROOM NOT TO MENTION A LONG RECOVERY. I WAS ON A PAVED CITY ROAD GOING LESS THAN 30 MPH. I DO NOT KNOW EXACTLY WHAT CAU... Read more

Crash 1 injured

Incident date: Feb 11, 2018

FRONT BRAKES FAILED UNEXPECTEDLY WHILE ON HIGHWAY. BRAKE LEVER IS LOCKED OPEN AND WILL NOT MOVE. LATER THAT DAY, THE BRAKES LOCKED OPEN AGAIN WHILE IN PARKING LOT CAUSING ME TO WRECK INTO CURB AND DAMAGE FRONT FENDER.

Crash

Incident date: Feb 21, 2018

ABS BRAKE MODULES FREEZING UP. WHEN THAT HAPPENS YOU HAVE NO BRAKES

Incident date: Feb 19, 2018

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON STREET GLIDE (FLHX). WHILE PARKING THE MOTORCYCLE, THE BRAKES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (STEEL CITY HARLEY-DAVIDSON, 1375 WASHINGTON RD, WASHINGTON, PA 15301) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WOULD NOT ASSIST. THE FA... Read more

Incident date: Sep 28, 2017

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON STREET GLIDE (FLHX) MOTORCYCLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR BRAKES LOCKED UP. THE CONTACT DOWNSHIFTED AND USED THE FRONT BRAKES TO DRIVE BACK TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE MOTORCITY HARLEY-DAVIDSON DEALER (24800 HAGGERTY RD, FARMINGTON HILLS, MI 48335) WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. T... Read more

Incident date: Feb 1, 2016

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON ROAD KING CLASSIC FLHRC. ON FEBRUARY 14, 2018, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT EXPERIENCED A FAILURE WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). THE MANUFACTURER STATED THAT THEY COULD REPLACE THE FLUID, HOWEVER, THEY COULD NOT REPAIR THE ABS. THE DEALER WAS NOT CONTACT... Read more

Incident date: Jan 17, 2018

REAR BRAKES WOULD NOT OPERATE. I WAS RIDING AND WHEN I WENT TO APPLY THE REAR BRAKES, IT WAS AS IF I WAS AS IF THE PEDAL WAS FROZE AND NO STOP AT ALL. THE FRONT DID WORK BUT THE REAR WAS COMPLETELY INOPERABLE. FLUSHING THE BRAKE SYSTEM DID NOT WORK AND I ENDED UP REPLACE THE ABS BRAKE MODULE TO CORRECT THE PROBLEM. IN THE OWNERS MANUAL IT STATES IF THE ABS SYSTEM FAILS YOU WILL STILL HAVE ADEQ... Read more

Incident date: Feb 3, 2018

ABS SYSTEM FAILS TO "NO BRAKES" . I HAVE RECENTLY PURCHASED MY 2009 HD FROM A REPUTABLE DEALER IN HOUSTON. SO I AM NOT THE ORIGINAL OWNER. WITHIN LESS THAN 6 MONTHS OF OWNERSHIP AND PERHAPS ONLY 20 MILES THE ABS SYSTEM HAS FAILED. I WENT TO DRIVE THE MOTORCYCLE ON A RECENT SUNNY DAY, AND ROLLED OUT OF MY GARAGE UNABLE TO STOP. BOTH REAR AND FRONT BRAKES ARE SOLID AND IMMOVABLE. HAD THIS OCCU... Read more

Incident date: Jun 15, 2017

TL* THE CONTACT OWNS A 2017 (NA) HARLEY-DAVIDSON ROAD GLIDE (FLTR). WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED TO OVERHEAT, SMOKE, AND A KNOCKING NOISE WAS COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO SIMI VALLEY HARLEY-DAVIDSON (6190 CONDOR DR, MOORPARK, CA 93021, (805) 552-9555) WHERE IT WAS DIAGNOSED T... Read more

Fire

Incident date: Feb 10, 2018

NHTSB SAFETY ISSUE ID 18V076000 INDICATED A BRAKE FLUID REPLACEMENT WOULD BE THE RESOLUTION TO THE BRAKE PROBLEM. I BELIEVE THIS IS INCORRECT. LAST YEAR I HAD THE BOX THAT CONTROLS THE ABS FLUID PRESSURE REPLACED. THIS DID NOT INCLUDE CHANGING THE ELECTRICAL CONTROL BOARD. I HAVE ALSO HAD THE FRONT MASTER CYLINDER REPLACED. EACH TIME THE FLUID WAS REPLACED AND THE WORK WAS COMPLETED BY A HARLEY ... Read more

Incident date: Feb 10, 2018

CLUTCH BEGAN SLIPPING AT 14,000 MILES WHILE IN 6TH GEAR WHILE ON INTERSTATE. RESULTED IN EVASIVE MANEUVERS BEING TAKEN BY MYSELF AND OTHER MOTORISTS TO AVOID COLLISION, AS I WAS IN THE MIDDLE LANE. DEALERSHIP STATED THAT THE CLUTCH IS NOT COVERED IN WARRANTY.

Incident date: Feb 16, 2016

SPARK PLUG WIRE LEADING TO FRONT CYLINDER RUBS AGAINST THE FUEL TANK, LEADING TO ABRASION THROUGH THE INSULATION OF THE SPARK PLUG WIRE. REPLACEMENT OF PARK PLUG WIRE UNDER WARRANTY DENIED BY FORT BRAGG HARLEY DAVIDSON. ABRASION THROUGH THE INSULATION BY CONTACT OF THE FUEL TANK COULD LEAD TO FIRE OR EXPLOSION SHOULD THE WIRE ARC ON THE FUEL TANK OR IF FUEL LEAKS.

Incident date: Feb 8, 2018

MY COMPLAINT IS WITH THE RECALL ON THE ABS BRAKES ON 2008 HD FLHR ROAD KING I TOWED MY MOTORCYCLE TO TUCSON HARLEY BECAUSE THE BACK BRAKE WOULDN'T WORK THEY TOLD ME DUE TO MAINTENANCE THE ABS MODULE IS BAD $800.00 PARTS ALONE I JUST BOUGHT THIS BIKE IN DEC USED I HAVEN'T PUT 50 MILES NO WAY TO CHECK MAINTENANCE ON THE MOTORCYCLE WHEN YOU BUY IT PRIVATE PARTY.THE RECALL SHOULD BE ON THE ABS MODULE... Read more

Incident date: Dec 15, 2017

ANTI LOCK BRAKES FRONT AND REAR, HARD PEDAL TOP AND BOTTOM. VEHICLE DOES NOT STOP.

Incident date: Feb 16, 2016

Incident date: Feb 9, 2018

THE FRONT BRAKE MASTER CYLINDER STICK SO THAT IT DOES NOT PUSH THE BRAKE LEVER OUT FAR ENOUGH, THUS LEAVING THE BRAKE LIGHT ON ALL OF THE TIME IN MOTION OR STATIONARY. THIS COULD CAUSE A VEHICLE BEHIND TO HIT ME FROM THE REAR IF NOT REALIZING I AM SLOWING OR STOPPING. THIS HAS BEEN REPLACED TWICE BY THE DEALER UNDER WARRANTY AND NOW IS DUE BACK INTO THE DEALER TO BE REPLACED AGAIN. THIS TIME NOT U... Read more

Incident date: Feb 9, 2018

Incident date: Mar 1, 2017

I EXPERIENCED A CATASTROPHIC BRAKE FAILURE WHILE PULLING OUT OF MY DRIVEWAY. THE REAR BRAKE PEDAL FROZE AND WOULD NOT MOVE. THE MOTORCYCLE WOULD NOT SLOW OR STOP. THIS HAPPENED AROUND MARCH OF 2017. I TOOK THE MOTORCYCLE TO GATEWAY HARLEY DAVIDSON FOR REPAIRS. THE SUGGESTED THAT BECAUSE A LACK OF MAINTENANCE THE ABS MODULE FAILED. THE REPLACED THE ABS HCU, PART 48343-09 AND I PAID FOR ALL REPAIRS.... Read more

Incident date: Feb 2, 2018

I WAS DRIVING MY HARLEY AND EVERYTHING WAS NORMAL. I WAS DRIVING AND AT A STOP LIGHT MY REAR BRAKE JUST WENT OUT COMPLETELY. THE REAR PEDAL WENT COMPLETELY STUCK AND DID NOT WORK AT ALL AND I WAS ABLE TO USE MY FRONT BRAKE TO COME TO A STOP. THE REAR BRAKE PEDAL IS HARD AS CONCRETE AND THIS HAPPENED LAST WEEK. THIS WAS A SCARY EVENT AND THIS SHOULD NEVER HAPPEN I HOPE THERE IS A RECALL OF SOME SOR... Read more

Incident date: Oct 30, 2017

THE REAR BRAKES ON A 2009 HD TRIKE HAS VERY LITTLE STOPPING POWER,HARLEY KNOWS IT HAS A PROBLEM BECAUSE THEY STARTED PUTTING BIGGER BRAKES ON THE 2011 MODELS. I THOUGHT THAT THEY WOULD HAVE TO FIX THE 2009,AND 2010 MODELS.BUT THERE NEVER WAS A RECALL ON THEM.THERE IS A SAFETY PROBLEM WHEN YOU CAN'T STOP. PLUS NOW MY REAR BRAKES QUIT WORKING ALL TOGETHER.

Incident date: May 12, 2017

FRONT BAKE LEVER LOCKED UP,WITHOUT WARNING. THEN FRONT BRAKE WOULDN'T WORK,ABS LIGHT NEVER COME ON.THIS HAPPENED WHEN COMING UP TO STOP SIGN,DIDN'T HAVE ANY FRONT BRAKE AND ABS LIGHT NEVER CAME ON.

Incident date: Jul 6, 2017

IN 2017 MY BRAKES FROZE UP. IT WAS TAKEN TO MY LOCAL HD SHOP, MOBILE BAY HARLEY DAVIDSON IN MOBILE, AL. I WAS INFORMED THAT ALL FLUIDS HAD BEEN CHANGED WITH REGULAR MAINTENANCE BY MBHD. I WAS INFORMED THAT THE FLUID HAD CAUSED THE ABS BRAKE CONTROL WAS BAD BECAUSE OF BAD BRAKE FLUID. SUBSEQUENTLY I WAS CHARGED $764.09 TO REPLACE. NOW THERE IS A RECALL. I FEEL I SHOULD BE REIMBURSED FOR THE REPAIRS... Read more

Incident date: Feb 1, 2018

HARLEY-DAVIDSON HAS ISSUED THEIR TECHNICAL ADVISORY TA0022 TO DEALERS BUT NOT CUSTOMERS. IT IDENTIFIES A PROBLEM OF OIL TRANSFERRING FROM THE MOTORCYCLE'S TRANSMISSION TO THE PRIMARY CHAIN CASE RESULTING IN BELOW MINIMUM REQUIRED OIL VOLUME IN THE TRANSMISSION AND TOO MUCH OIL IN THE PRIMARY CHAINCASE. INADEQUATE OIL VOLUME IN THE TRANSMISSION CAN RESULT IN TRANSMISSION DAMAGE/FAILURE THAT COULD R... Read more

Previous 1 2 3 4 5 ... 19 20 21 ... 84 85 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog