Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 4,189 complaints for HARLEY-DAVIDSON

Incident date: Aug 27, 2018

'TAKATA RECALL' REAR BRAKE LOCKS UP IN HARD BREAKING SITUATIONS AND PULLS BACK WHEEL LEFT. ALSO SPEEDOMETER CONSTANTLY FILLS WITH CONDENSATION NO MATTER WHAT THE TEMPERATURE OR WEATHER IS LIKE OUTSIDE. THIS IS AN EXTREME SAFETY ISSUE AND A CONSTANT PROBLEM

Crash 1 injured

Incident date: Aug 27, 2018

Crash 1 injured

Incident date: Oct 18, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE SPECANX (FLHX). THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 0173 (HYDRAULIC CLUTCH SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HARLEY-DAVIDS... Read more

Incident date: Dec 22, 2018

THIS IS NOT THE FIRST TIME I HAVE REPORTED THIS ISSUE. TODAY, DEC 22, 2018 AT 1030 AM. WHILE RIDING MY MOTORCYCLE DOWN I-264 IN VIRGINIA BEACH, VA. THE SINGLE BOLT THAT HOLDS THE RIGHT DRIVERS FOOTPEG IN PLACE SHEARED, CAUSING THE FOOTPEG TO DROP, LEAVING ME WITHOUT A PLACE TO PUT MY FOOT AND CAUSED A HINDRANCE TO MY ABILITY TO USE THE REAR BREAK.

Incident date: Jul 7, 2018

CLUTCH FAILED TO DISENGAGE. AFTER 1/2 HOUR COOL DOWN IT WORKED NORMALLY . THEN A FEW MONTHS LATER IT HAPPENED AGAIN AFTER RIDING 100 MILES , COOLED DOWN THEN HAPPENED AFTER 40 MILES COOL DOWN THEN NORMAL FOR 30 MILES. INABILITY TO DOWNSHIFT ON MOTORCYCLE IS DANGEROUS. MY MECHANIC SAID THE FLUID WAS NORMAL LEVEL BUT HAD OVERHEATED AND COULDN'T MAINTAIN THE PRESSURE NEEDED TO OPERATE A HYDRAULIC CL... Read more

Incident date: Dec 14, 2018

WHILE RIDING MY BIKE, I OBSERVED TRAFFIC STOPPING/SLOWING AHEAD. I TRIED TO PULL MY FRONT BRAKE LEVER AND IT WOULD NOT MOVE AT ALL. NO GIVE WHATSOEVER. LUCKILY I WAS NOT IN AN EMERGENCY BRAKE SITUATION SO I DOWN SHIFTED MORE RAPIDLY, USED MY REAR BRAKE AND CAME TO A STOP. AT THE NEXT RAMP, I GOT OFF THE FREEWAY AND PULLED INTO A GAS STATION. WHEN I TRIED MY FRONT BRAKE LEVER AGAIN. THIS TIME IT W... Read more

Incident date: Dec 1, 2018

THE FRONT BRAKE LEVER WAS FROZEN AND COULD NOT BE DEPRESSED. THE FRONT BRAKES DID NOT WORK. THIS HAPPENED WHEN IT WAS OPERATING OR STATIONARY. A LOSS OF THE BRAKING SYSTEM IS SERIOUS AND NEEDS TO BE INVESTIGATED. VEHICLE WAS SERVICED (12/5/18) AT THE SPACE COAST HARLEY DEALERSHIP, 1440 SPORTSMAN LANE , PALM BAY FL 32905. THE BRAKING ABS HCU FAILED AND WAS REPLACED. THE MOTORCYCLE OPERATES PROP... Read more

1 injured

Incident date: Aug 11, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON FAT BOY (FLFB). WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED WHEN THE CONTACT SWITCHED GEARS TO DOWNSHIFT AND BRAKE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SHATTERED HIS FEMUR AND INJURED HIS LEFT KNEE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CONTACT DOES NOT KNOW IF THE VEHIC... Read more

Crash 1 injured

Incident date: Aug 25, 2018

ON AUGUST 25TH, 2018, I LOST CONTROL OF MY HARLEY STREET GLIDE, WHILE STOPPED (CLUTCH ENGAGED). MOTORCYCLE FELL ON RIGHT SIDE CAUSING DAMAGE TO BOTH FAIRING AND SADDLE BAG. TWO MONTHS LATER, I RECEIVED A RECALL NOTICE FROM HARLEY (NOVEMBER 2018, MANUFACTURER RECALL NUMBER 0173) REGARDING THE HYDRAULIC CLUTCH SYSTEM WHICH ACCORDING TO THE RECALL COULD LEAD TO FAILURE "IF THIS CONDITION REMAINS UNDE... Read more

Crash

Incident date: Nov 9, 2018

ENGINE DIE WHILE WAITING FOR THE GREEN LIGHT IN STREET, DEALER FIND AFTER 3 WEEKS A LOOSE BOLT INSIDE THE ENGINE

Incident date: Oct 18, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOP ROCKET HARLEY-DAVIDSON (22107 SHERMAN WAY, CANOGA PARK, CA 91303, (818) 999-3355) AND WAS INFORMED THAT THE PART WAS NOT AVAILA... Read more

Incident date: Nov 5, 2018

VEHICLE IS SUBJECT TO NHTSA RECALL NO.18V734. HAVE BEEN ON DEALERS LIST FOR RECALL COMPLETION FOR APPROXIMATELY A MONTH STILL WAITING. DEALERS NAME IS [XXX] IN [XXX]. DEALER ADVISES WAIT TIME MAY BE SEVERAL MORE MONTHS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident date: Dec 6, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON ULTRA LIMITED CVO (FLHTKSE). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE DEALER (COWBOY HARLEY-DAVIDSON OF AUSTIN, 10917 I-35, AUSTIN, TX 78747, 512-448-4294) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE CLUTCH FAILED TO DISENGAGE. THE MANUFACTURE... Read more

Incident date: Nov 18, 2018

FRONT BRAKE FAILURE WITHOUT WARNING. UNABLE TO ENGAGE FRONT BRAKES WHILE BACKING OUT OF GARAGE. ABS PART MODULE 48343-09 FAILURE CAUSING DROPPED MOTORCYLE.

Incident date: Oct 1, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON ROAD GLIDE FLHRXS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HARLEY-DAVIDSON OF THE WOODLANDS (25545 INTERSTATE HWY 45, THE WOODLANDS, TX 77380, (281) 681-0099) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT... Read more

Incident date: Oct 13, 2018

I WAS DRIVING AT 40 MPH ON A 45 MPH 6 LANE COUNTY ROAD AND A CAR CUT IN FRONT OF ME. I DOWNSHIFTED ONE GEAR AND GRABBED THE FRONT BRAKE LEVER AND STEPPED ON REAR BRAKE PEDAL. THEY WERE BOTH AS HARD AS A ROCK AND I HAD NO BRAKES. I JUMPED THE CURB AND ROLLED INTO A GRASSY EMBANKMENT AND THE BIKE FELL ON ME. I HAD NO BRAKES AND RODE HOME WITH A CAR BEHIND ME WITH FLASHERS ON, LESS THAN ONE MILE HOM... Read more

1 injured

Incident date: Nov 1, 2018

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. WHILE OPERATING THE VEHICLE, THE FRONT BRAKES MALFUNCTIONED AND THE FRONT BRAKE LEVER COULD NOT BE PRESSED TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO HARLEY-DAVIDSON EASTGATE (699 CINCINNATI POTAVIA PIKE, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE VALVE IN THE ABS MODULE MALFUNCTIONED AND THE MODULE NEEDED TO BE REPLACED. THE FAILUR... Read more

Incident date: Sep 28, 2018

THIS OCCURRED WHEN THE MOTORCYCLE WAS IN A TRANSPORT CARRIER. THE BIKE WAS SECURED INSIDE THE TRANSPORT TRAILER WITH THE KEY SO THE ALARM SHOULD NOT ACTIVATE THE LED LOAD BALANCER FROM KURYAKYN CAUGHT ON FIRE, THIS IS AN AFTERMARKET PART CERTIFIED BY HARLEY DAVIDSON FOR THIS APPLICATION. WHEN I CONTACTED KURYAKYN ABOUT IT, THEY SAID THEY KNEW ABOUT THE PROBLEM BUT NEVER RECALLED THE PARTS AND TO... Read more

Fire

Incident date: Nov 4, 2018

VEHICLE HAS BEEN UNDER A RECALL SINCE NOVEMBER 4, 2018. TODAY IS NOVEMBER 28, 2018 AND IT HAS NOT BEEN FIXED, THE DEALER SAID THEY DON'T KNOW WHEN THEY WILL GET TO IT. THEY HAVE A PARTS ISSUE. I THINK THIS IS AN UNREASONABLE AMOUNT OF TIME WAITING, AND NOT KNOWING WHEN IT WILL BE FIXED. THE NHTSA RECALL NUMBER IS 18V734. PLEASE HELP.

Incident date: Nov 28, 2018

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (REPUBLIC HARLEY-DAVIDSON, 12707 SOUTHWEST FWY, STAFFORD, TX 77477, 281-295-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED.... Read more

Incident date: Nov 14, 2018

I HAVE BASICALLY A COMPLAINT. I AM BEEN HEARING A LOT IM FORUMS ABOUT ABS ISSUES WITH HARLEY DAVIDSON MODELS UP TO 2011. I BELEIVE THE NHTSA SHOULD FORCE HARLEY DAVIDSON TO REPLACE WITH NO COST ALL THE MODULES. THIS IS AN ONGOING ISSUE THAT THE COMPANY IS BLAMING THE OWNERS ON A LACK OF MAINTANANCE NOT FLUSSHING THE BRAKE LINES EVERY TWO YEARS. LACK OF MAINTANANCE? I BELEIVE IS A POOR EXCUSE FOR A... Read more

Incident date: Sep 3, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLTRU. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). BIGGS HARLEY-DAVIDSON (1040 LOS VALLECITOS BLVD SUITE #113, SAN MARCOS, CA 92069, (760) 481-7300) AND SAN DIEGO HARLEY-DAVIDSON (4645 MORENA BLVD, SAN DIEGO, CA 92117, (858) 616-6999) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. TH... Read more

Incident date: Nov 18, 2018

I JUST GOT ON TO MY BIKE AND COMMING UP TO A CURVE AT THE END OF MY STREET I GRABBED MY FRONT BRAKE AND HAD NO BRAKE RESPONSE AT ALL. IT RESULTED IN ME CRASHING INTO A FENCE AT LOW SPEED. HARLEY HAS RECALLED THE ABS ON OLDER MODEL BIKES BUT MINE HAS THE SAME MODULE AS THOSE BIKES RECALLED. NO RECALL HAS BEEN MADE ON 2014 BIKES YET.

Crash 1 injured

Incident date: Nov 1, 2018

THE ANTILOCK BRAKE MODUAL FAILED ON MY HARLEY ELECTRA GLIDE CVO. IT COMPLETELY MADE THE REAR BRAKES INOPERABLE. THE PEDAL IS AS SOLID AS A ROCK. THERE IS A RECALL UP TO THE 2011 YEAR MODELS FOR THIS EXACT PROBLEM. IT IS OBVIOUSLY A SAFETY PROBLEM BECAUSE WHEN IT FAILED WHILE DRIVING I HAD TO USE THE ENGINE/CLUTCH TO SAFELY STOP. HAVING BRAKES FAIL FROM AN OBVIOUSLY FAULTY PART IS A HUGE SAFEL... Read more

Incident date: Nov 5, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DALLAS HARLEY-DAVIDSON (334 W CENTERVILLE RD, GARLAND, TX 75041, (972) 270-3962) AND WAS INFORMED THAT THE PART WAS NOT AV... Read more

Incident date: Oct 18, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG) MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT CALLED AN UNKNOWN DEALER LOCATED IN NEWNAN, GEORGIA AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CON... Read more

Incident date: Nov 15, 2018

HARLEY DAVIDSON RECALL # 0173 I HAD WENT TO THE HD DEALER WHEN I FOUND OUT ABOUT THE RECALL, I HAD THE SERVICE DEPARTMENT LOOK UP MY VIN TO VERIFY THAT IT WAS IN THE RECALL, THEY SAID IT WAS, THEY WROTE UP A SERVICE TICKET FOR THE RECALL, I WENT AND CHECKED ON THE STATUS OF THE PARTS TODAY, I WAS TOLD THAT HARLEY DAVISON WON'T LET THE DEALER ORDER THE PARTS, THEY ALSO STATED THAT THEY ONLY GOT 1 ... Read more

Incident date: Oct 10, 2018

THE REAR DUNLOP TIRE ON MY 2012 HARLEY ELECTRA GLIDE STARTED TO LOSE AIR. UPON A CLOSER INSPECTION THE TIRE WAS SPLITTING IN NUMEROUS SPOTS. THE TIRE IS NOT DRY ROTTED . FOR SAFETY REASONS IT WAS RETURNED TO THE DEALER WHO INSTALLED THE TIRE. HE STATED HE HAD NEVER SEEN THIS HAPPEN BEFORE. A NEW TIRE HAD TO BE INSTALLED . UOPN INSPECTION THE MECHANIC AND DEALER STATED NOTHING WAS WRONG WITH THE MO... Read more

Incident date: Nov 3, 2018

MY STREET 750 HAD FUEL PUMP ISSUES, CULMINATING WITH A FAILURE TO START UNLESS THE THROTTLE WAS HELD WIDE OPEN, AND WHEN RUNNING, THE ENGINE WOULD SURGE AND DROP IN POWER UNPREDICTABLY. HARLEY'S SERVICE DEPT STATES THAT THE ISSUE IS WITH THE FUEL PUMP. THIS IS INSANE, CONSIDERING THE BIKE HAS LESS THAN 400 MILES ON IT. THE BIKE SUFFERED THESE ISSUES WHEN STARTING, IDLING, AND IN MOTION, ON A CITY ... Read more

Incident date: Nov 3, 2018

Incident date: Oct 29, 2018

TL* THE CONTACT OWNS A 2010 HARLEY- DAVIDSON FLHX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS SYSTEM FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE REAR BRAKES FAILED TO OPERATE. THE CONTACT STATED THAT THE FRONT BRAKES WAS ENGAGED TO GET THE MOTORCYCLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MA... Read more

Incident date: Mar 28, 2017

AFTER SITTING IN THE SUN APPROX. 8 HOURS, WHILE IN MOTION, ENGINE DIED APPROX. 2 SECONDS WHEN STOPPING, TURNING OR ACCELERATING. 1 TIME ENGINE SPUTTERED WHEN IT DIED AT A STOP, THE OTHER TIMES ENGINE JUST STOPPED RUNNING. STARTED RIGHT BACK UP. OK IF FUEL TANK AND PCM (SEAT) ARE COVERED OR BIKE IN GARAGE. BEEN TO DEALERSHIP TWICE, THEY WERE UNABLE TO VERIFY. DIED SEVERAL TIMES FROM 3/18/17.

Incident date: Mar 28, 2017

Incident date: Oct 26, 2018

SADDLEBAGS COME LOOSE FROM MOTORCYCLE WHILE RIDING AND FALL OFF WHILE GOING DOWN THE ROAD. VERY DANGEROUS FOR RIDERS AND OTHER TRAFFIC THAT MIGHT BE FOLLOWING OR COMING OTHER DIRECTION. FIRST ONE FELL OFF SAME DAY AS PURCHASED FROM HARLEY SHOP AND WE THOUGHT THEY DIDN'T PUT IT ON TIGHT AFTER WASHING BEFORE PICKING IT UP. SECOND ONE FELL OFF AFTER MAKING SURE IT WAS TIGHT ABOUT 3 WEEKS LATER. V... Read more

Incident date: Oct 21, 2018

I WAS DRIVING MY BIKE WHEN IT JUST CUT OFF AND I HEARD SOMETHING RATTLE. HARLEY PICKED UP MY BIKE BECAUSE I WAS STRANDED AND THEY SAID I NEED A NEW TRANSMISSION. THEN A WEEK LATER AFTER PICKING THE BIKE UP THE BIKE CUT OFF AGAIN WHILE DRIVING AND NOW THEY SAID I NEED A NEW ENGINE. I DO NOT UNDERSTAND WHY WOULD I NEED A NEW ENGINE IF MY BIKE IS BRAND NEW OR A TRANSMISSION. THIS IS HORRIBLE AND E... Read more

Incident date: Sep 19, 2018

CPSC: I PURCHASED A BATTERY FOR MY 2000 HARLEY DAVIDSON THROUGH AMAZON. LESS THAN TWO WEEKS LATER ABOUT 20 MILES FROM HOME I SMELLED BATTERY ACID. MY MOTORCYCLES OIL TEMP WAS UP TO 350. IT AVERAGES 210 ON A 95 DAY. *DT THE CONSUMER STATED THE SEAT BECAME EXTREMELY HOT AND ACID WAS DRIPPING. THE VEHICLE WAS REPAIRED.*JS

Incident date: Sep 19, 2018

Incident date: Jul 1, 2018

TRANSMISSION IS LOSING OIL INTO PRIMARY. IT OVER FILLS THE PRIMARY WHILE DRAINING THE TRANSMISSION OF NEEDED LUBRICATION. AN OVERFILLED PRIMARY CAN CAUSE HARD SHIFTS, AND COULD POTENTIALLY DAMAGE THE CLUTCH.

Incident date: Jul 1, 2018

Incident date: Oct 14, 2018

WHILE RIDING MOTORCYCLE WENT TO PULL OUT IN TRAFFIC AND THE BIKE HAD NO ACCELERATION HAD JUST ENOUGH TO GET BIKE MOVING AND IN WAY OF OTHER VEHICLES. I WAS ABLE TO NARROWLY GET TO THE SIDE OF THE ROAD WITHOUT GETTING HIT OTHER CAR MISSED US BY JUST A COUPLE OF FEET .WHILE TALKING WITH THE DEALER THEY STATED THEY HAVE 3 OTHER BIKES DOING THE SAME AND DON'T KNOW WHAT'S WRONG.

Incident date: Aug 9, 2018

ON INTERSTATE WATER PUMP FAILURE AT 9000 MILES ON THE BIKE. HAD THE WATER PUMP REPLACED AT DENVER HARLEY COST $810.00

Incident date: Jan 1, 2018

EVERY TIME I RIDE, AN EXCESSIVE AMOUNT OF OIL IS DISCHARGED FROM THE CRANKCASE BREAKERS ON THE TOP OF THE ENGINE, SATURATE THE AIR FILTER, AND EVENTUALLY DRIP ONTO THE TIMING COVER

Incident date: Oct 10, 2018

THE VEHICLE WAS STATIONARY WHEN I EXPERIENCED COMPLETE 100% GAUGE FAILURE; SPEEDOMETER, TACHOMETER, GAS GAUGE, CRUISE CONTROL, TURN SIGNALS,

Incident date: Oct 10, 2018

THE VEHICLE WAS STATIONARY WHEN I EXPERIENCED COMPLETE 100% GAUGE FAILURE; SPEEDOMETER, TACHOMETER, GAS GAUGE, CRUISE CONTROL, TURN SIGNALS,

Incident date: Oct 10, 2018

THE VEHICLE WAS STATIONARY WHEN I EXPERIENCED COMPLETE 100% GAUGE FAILURE; SPEEDOMETER, TACHOMETER, GAS GAUGE, CRUISE CONTROL, TURN SIGNALS,

Incident date: Oct 1, 2018

FRONT BREAK LEVER COMPLETELY STIFF. WAS ABOUT TO GO FOR A RIDE WHEN I NOTICED IT. . LUCKILY I WAS NOT RIDING THE BIKE WHEN THIS HAPPENED. FROM WHAT I'VE READ AND UNDERSTAND THIS IS A ONGOING ISSUE WITH THE ABS MODULES ON THESE BIKES. INSTEAD OF ISSUING A RECALL HARLEY HAS OPTED TO REPLACE BRAKE FLUID AT NO CHARGE AND RECOMMEND CHANGING FLUID EVERY TWO YEARS AFTER. THIS SEEMS TO BE A ENGINEERING P... Read more

Incident date: Sep 14, 2018

FRONT BAKE IS HARD TO APPLY UPON START UP. IT HAS ALSO BEEN HARD A FEW TIMES AFTER THE MOTORCYCLE HAS BEEN RIDDEN FOR A LITTLE.

Incident date: Sep 25, 2018

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON ULTRA-GLIDE FLHTCU. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT BRAKES SEIZED. THE CONTACT WAS ONLY ABLE TO ENGAGE THE REAR BRAKE SYSTEM. WITH THE HELP OF A FRIEND, THE CONTACT TOOK THE VEHICLE HOME. SIX BENDS HARLEY-DAVIDSON (9501 THUNDER RD, FORT MYERS, FLORIDA, (239) 275-4647) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC... Read more

Incident date: Apr 2, 2018

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. THE CONTACT STATED THAT THE FRONT BRAKES FAILED TO FULLY ENGAGE AND FUNCTION PROPERLY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT SCHEDULED AN APPOINTMENT WITH WAR HORSE HARLEY-DAVIDSON (5331 N US HWY 441, OCALA, FL 34475, 1-(352) 732-2488) AND WAS PROVIDED WITH A ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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