Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 4,224 complaints for HARLEY-DAVIDSON

Incident date: Nov 5, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT'S BARRACUDA HARLEY-DAVIDSON (2805 54TH AVE N, ST. PETERSBURG, FL 33714, (727) 527-9672) WAS CONTA... Read more

Incident date: Mar 11, 2019

UNABLE TO GET VEHICLE SERVICED (RECALL 0173) IN A REASONABLE TIME.

Incident date: Dec 11, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUPERSTITION HARLEY-DAVIDSON (5208, 2910 APACHE TRAIL, APACHE JUNCTION, AZ 85120, (480) 346-0600) AND WAS INFORMED THAT T... Read more

Incident date: Nov 15, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON TRIKE FREE WHEELER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DESPERADO HARLEY-DAVIDSON (1201 S BENTSEN RD, MCALLEN, TX 78501) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE... Read more

Incident date: Mar 4, 2019

OIL PRESSURE SWITCH WORKED IT'S WAY OUT ONLY INDICATING LOW PRESSURE BY THE TIME WHILE RIDING. I GOT IT TO MY DEALER AFTER THEY TOLD ME TO BRING IT IN WHEN PARKED THE SWITCH WAS OUT FAR ENOUGH TO CAUSE THE OIL TO POUR OUT. IF THIS HAD HAPPEND WHEN RIDING IN MY OPINION THE ENGINE WOULD SIEZE CAUSING THE WHEELS TO LOCK AND THROW THE RIDER OFF THE MOTOR CYCLE CAUSING SERIOS INJURY OR DEATH TO THE RID... Read more

Incident date: Feb 9, 2019

WHILE AT HIGHWAY SPEED, 65MPH, FRONT BELT PULLEY BOLT BROKE CAUSING PULLEY TO DISLODGE. CAUSES BELT TO WRAP AROUND SHAFT AND JAM LOCKING REAR WHEEL. LUCKILY THE PULLEY DID NOT FALL OFF BELT GUARD AND HIT MYSELF OR ANY OTHER VEHICLES. THIS HAS NOT BEEN ADJUSTED DUE TO NOT NEEDING NEW BELT, AND WAS AT SAME SPECS FROM FACTORY. UPON RESEARCH, FOUND MULTIPLE OWNERS SAME YEAR HAVING SAME FAILURES. SO F... Read more

Incident date: Feb 9, 2019

Incident date: Feb 11, 2019

AFTER THE MOTORCYCLE WARMS UP (ABOUT 15 MINUTES OF RIDING), CONDENSATION BEGINS TO FORM INSIDE THE SPEEDOMETER ON THE INSIDE OF THE GLASS. THIS CONDENSATION BLOCKS THE VIEW OF THE SPEED READING AND OTHER INDICATORS. AT NIGHT, VISIBILITY IS EVEN WORSE WHEN THIS OCCURS. HARLEY SAYS THAT THIS IS JUST THE WAY IT IS, BUT THAT CANNOT BE THE CASE. THE GAUGE SHOULD BE COMPLETELY SEALED SO MOISTURE CANNOT ... Read more

Incident date: Feb 28, 2019

AFTER TAKING MY '18 HD OUT FOR LUNCH, THE SPEEDOMETER FOGGED UP WHILE I WAS INSIDE THE BUILDING (ABOUT THIRTY MINUTES - ~75 DEGREES OUTSIDE). THE ENTIRE RIDE HOME THE SPEEDOMETER WAS FOGGED UP AND I WAS UNABLE TO SEE THE SPEED OF MY MOTORCYCLE OR GEAR THAT THE BIKE WAS IN. SINCE THE UNIT ONLY HAS AN ANALOG TACH I AM OUT OF LUCK WHEN IT COMES TO DETERMINING MY SPEED TO KEEP SAFE / LAWFUL VEHICLE OP... Read more

Incident date: Feb 20, 2019

TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLHTCU (ULTRA CLASSIC). WHEN REVERSING THE VEHICLE, THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE DID NOT STOP. HARLEY-DAVIDSON OF GREENVILLE (30 CHROME DR, GREENVILLE, SC 296615) DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ... Read more

Incident date: Aug 4, 2018

I OWN A 2012 HARLEY DAVIDSON ROAD GLIDE ULTRA WITH ABS. IN 2018 I BEGAN EXPERIENCING A STIFF FRONT BRAKE WHILE RIDING. AFTER TAKING THE BIKE INTO THE LOCAL DEALER FOR ITS REGULAR SERVICE I WAS INFORMED THAT THE ABS PUMP NEEDED TO BE REPLACED. I WAS UNABLE TO AFFORD THE REPAIR AT THE TIME. NOW, AFTER DOING A LOT OF RESEARCH, I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THE ABS PUMP. MY FRONT BRA... Read more

Incident date: Jan 3, 2019

CLUTCH BECAME FROZEN IN GEAR REQUIRING TOWING. EVENT OCCURRED TWICE. DIFFICULTY GETTING INTO NEUTRAL. DEALER MADE REPAIRS AT MY EXPENSE. THERE WAS A RECALL FOR THESE ISSUES FOR LATER MODELS!

Incident date: Oct 1, 2018

2017 HD ROAD GLIDE ULTRA MOTORCYCLE. CONSUMER WRITES IN REGARD TO HARLEY "NO DRIVE" RECALL 0173. *AS *TR

Incident date: Nov 5, 2018

2017 HARLEY DAVIDSON. CONSUMER WRITES IN REGARDS TO DEFECTIVE HYDRAULIC CLUTCH SYSTEM. *LD *TR

Incident date: Feb 20, 2018

2018 HARLEY DAVIDSON SOFTAIL DELUXE 2400 MILES. WAS RIDING AT LUNCH HEADING BACK TO WORK, ON A CITY STREET CAME TO A INTERSECTION THE LIGHTS WERE TURNING RED WENT TO APPLY MY FRONT BRAKES AND THEY WENT FROM WORKING WITH NO ISSUES OR SIGNS OF ISSUES TO COMPLETE FAIL OF THE FRONT BRAKES PULLED OFF THE ROAD INTO A DITCH WHILE APPLYING MY REAR BRAKES TO AVOID FROM GOING OUT INTO TRAFFIC. NOTE: BIKE... Read more

Incident date: Nov 5, 2018

2017 HARLEY DAVIDSON FREEWHEELER. CONSUMER WRITES IN REGARDS TO HYDRAULIC CLUTCH SYSTEM SAFETY RECALL. *LD *TR

Incident date: Aug 14, 2018

WHILE TRAVELING BETWEEN LA AND TEXAS ON IH10 WEST I APPLIED REAR BRAKES,DUE TOO RIDING IN A RAIN STORM ,WHERE AS THERE WAS NO PEDAL WENT TO FOOT BOARD ,APPLIED FRONT BRAKES AND SLOWED BIKE(ALMOST HIT THE TRUCK IN FRONT OF ME),TRIED REAR BRAKES AND HAD A PEDAL SO CONTINUED ON,LATER I SMELT SOMETHING BURNING SO I GOT OFF HIGHWAY TO CHECK, GOT SMOKE FROM MY REAR BRAKES , PROCEEDED TO NEAREST HARLEY ... Read more

Incident date: Oct 1, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON FLHTCUTG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) WAS RECEIVED IN OCTOBER OF 2018. AFTER CONTACTING THE LOCAL DEALER (MIKE BRUNO'S NORTHSHORE HARLEY-DAVIDSON, 791 W. I-10 SERVICE RD, SLIDELL, LA), THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT... Read more

Incident date: Nov 21, 2018

2006 HARLEY DAVIDSON. CONSUMER WRITES IN REGARDS TO INCORRECT MILEAGE ON MOTORCYCLE. *LD *TR

Incident date: Dec 15, 2018

ABS MODULATOR LOCKED MY FRONT WHEEL, GOOD THING I WAS GOING SLOW 35 MPH, IF NOT, ME AND MY WIFE WOULD HAVE GONE DOWN. AFTER TAKING THE BIKE TO THE SHOP, AND FLUSHING THE SYSTEM AGAIN, NOW THE FRONT BRAKE WILL NOT WORK AT ALL.

Incident date: Jun 15, 2017

MOTORCYCLE RUNS DANGEROUS HOT. I HAVE BURNED MY THIGH ON HEADER EXHAUST. I HAVE CHANGED TO A SYNTHETIC OIL. I HAVE INSTALLED HEAT SHIELDS. MOTORCYCLE IS STILL HOT ESPECIALLY IF AT A STOP.

1 injured

Incident date: Nov 19, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE MOTORCYCLE WITHIN A REASONABLE AMOUNT OF TIME. ROMMEL HARLEY-DAVIDSON DELMARVA (22586 SUSSEX HWY, SEAFORD, DE 19973) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM TH... Read more

Incident date: Jan 5, 2019

IF I CAN WRITE THIS MAIL, IT'S BECAUSE I'M STILL ALIVE. I'M GIUSEPPE AND I'M LIVING IN BRUSSELS BELGIUM. I HAVE A HARLEY-DAVIDSON STREET ROD 750 SINCE SEPTEMBER 2017 BUT I RIDE SINCE MARCH 2018. I BOUGHT MY STREET ROD AT HARLEY-DAVIDSON BRUSSELS. IN APRIL 2018, MY DEALER MADE THE FIRST SERVICE AT 5000KM. THIS SATURDAY THE FIFTH OF THIS MONTH JANUARY AT 05:45 AM, I WAS RIDING HOME AFTER WORK. ... Read more

1 injured

Incident date: Oct 18, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INDIANAPOLIS SOUTHSIDE HARLEY-DAVIDSON (4930 SOUTHPORT CROSSING PL, INDIANAPOLIS, IN 46237, (317) 885-5180) WAS CONTACTED AND CONFIRMED THAT ... Read more

Incident date: Jan 9, 2019

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORT WORTH HARLEY-DAVIDSON (3025 W LOOP 820 S, FORT WORTH, TX 76116, (855) 897-2953) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECAL... Read more

Incident date: Nov 5, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DESTINATION HARLEY-DAVIDSON (LOCATED AT 2302 PACIFIC HWY E, TACOMA, WA 98424, ... Read more

Incident date: Dec 4, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON TRIKE. OCCASIONALLY, WHEN PLACING THE VEHICLE INTO GEAR, THE CLUTCH SEIZED, FAILED TO SHIFT, AND REMAINED STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LUMBERJACK HARLEY-DAVIDSON (2518 NW STALLINGS DR, NACOGDOCHES, TX 75964, (936) 715-0100) AND A MECHANIC WAS SUPPOSED TO RETRIEVE THE VEHICLE, BUT NEVER SHOWED UP. THE VEHICLE WAS... Read more

Incident date: Oct 18, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON TRIKE MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT CALLED EISENHAUER'S TIOGA COUNTY HARLEY-DAVIDSON AT 570-659-5000 (LOCATED AT 2911 S MAIN ST, MANSFIELD, PA 16933) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WH... Read more

Incident date: Feb 1, 2018

WHEN USING THE GPS THE VOICE PROMPTS WILL QUIT WORKING AND CAUSE YOU TO MISS TURNS OR HAVE TO TAKE YOUR EYES OFF OF THE ROAD CREATING A SAFETY ISSUE. THIS HAS HAPPENED NUMEROUS TIMES. HARLEY DAVIDSON HAS BEEN AWARE OF THE PROBLEM FOR AT LEAST 6 MONTHS AND STATE IT IS A SOFTWARE PROBLEM AND IT WILL BE FIXED IN A FUTURE UPDATE. I FEEL THAT IT IS A SAFETY ISSUE AND SHOULD BE CORRECTED QUICKLY. HARLE... Read more

Incident date: Nov 5, 2018

I RECEIVED A RECALL NOTICE ON NOVEMBER 5TH 2018 AND STILL CANNOT GET THE DEALER TO FIX THE RECALL ISSUE, IT IS NOW JANUARY 9TH 2019

Incident date: Oct 2, 2017

TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON FLTRXS. WHILE DRIVING ANY SPEED, THE ELECTRICAL GAUGES FAILED TO FUNCTION. THE FAILURE OCCURRED FOR OVER TWO YEARS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TT CONSUMER STATED CLOSE CALL ACCIDENT DUE TO LACK OF TURN INDICATORS SI... Read more

Incident date: Dec 3, 2018

FACTORY INSTALLED WRONG BEARING ON SECOND GEAR IN TRANSMISSION. TRANSMISSION FAILURE OCCURRED AT 6485 MILES. FAILURE SENT METAL DEBRIS THROUGH TRANSMISSION CAUSING SUBSTANSTIAL DAMAGE, AND POTENTIAL DANGER TO OPERATOR. VEHICLCLE WAS TRAVELING AT 35 MPH WHEN FAILURE OCCURRED. DAMAGED TRANSMISSION WAS DISASSEMBLED BY A PROFESSIONAL, DUE TO MANUFACTURER STATING THERE WAS NO WARRANTY. TRANSMISSION, PH... Read more

Incident date: Dec 17, 2018

I RECEIVED A NOTICE ON NOV.05, 2018 HARLEY DAVIDSON RECALL NO. 0173 NHTSA RECALL NO. 18V734. I WENT APPROXIMATELY ON NOV. 17, 2018 TO DROP OFF THE MOTORCYCLE AT ONE OF THE LOCAL HARLEY DEALERSHIPS IN GARLAND TX. AND WAS TOLD BY ONE OF THE TECHNICIANS THAT I WOULD HAVE TO GET ON THE LIST AND THAT I WOULD BE CALLED WHEN IT CAME MY TURN DUE TO THEM NOT HAVING THE PARTS NEEDED TO FIX THE RECALL. I... Read more

Incident date: Dec 17, 2018

Incident date: Nov 6, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROMMEL HARLEY-DAVIDSON DELMARVA (22586 SUSSEX HWY, SEAFORD, DE 19973, (302) 262-9152) AND WAS INFORMED THAT THE... Read more

Incident date: Aug 27, 2018

'TAKATA RECALL' REAR BRAKE LOCKS UP IN HARD BREAKING SITUATIONS AND PULLS BACK WHEEL LEFT. ALSO SPEEDOMETER CONSTANTLY FILLS WITH CONDENSATION NO MATTER WHAT THE TEMPERATURE OR WEATHER IS LIKE OUTSIDE. THIS IS AN EXTREME SAFETY ISSUE AND A CONSTANT PROBLEM

Crash 1 injured

Incident date: Aug 27, 2018

Crash 1 injured

Incident date: Oct 18, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE SPECANX (FLHX). THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 0173 (HYDRAULIC CLUTCH SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HARLEY-DAVIDS... Read more

Incident date: Dec 22, 2018

THIS IS NOT THE FIRST TIME I HAVE REPORTED THIS ISSUE. TODAY, DEC 22, 2018 AT 1030 AM. WHILE RIDING MY MOTORCYCLE DOWN I-264 IN VIRGINIA BEACH, VA. THE SINGLE BOLT THAT HOLDS THE RIGHT DRIVERS FOOTPEG IN PLACE SHEARED, CAUSING THE FOOTPEG TO DROP, LEAVING ME WITHOUT A PLACE TO PUT MY FOOT AND CAUSED A HINDRANCE TO MY ABILITY TO USE THE REAR BREAK.

Incident date: Jul 7, 2018

CLUTCH FAILED TO DISENGAGE. AFTER 1/2 HOUR COOL DOWN IT WORKED NORMALLY . THEN A FEW MONTHS LATER IT HAPPENED AGAIN AFTER RIDING 100 MILES , COOLED DOWN THEN HAPPENED AFTER 40 MILES COOL DOWN THEN NORMAL FOR 30 MILES. INABILITY TO DOWNSHIFT ON MOTORCYCLE IS DANGEROUS. MY MECHANIC SAID THE FLUID WAS NORMAL LEVEL BUT HAD OVERHEATED AND COULDN'T MAINTAIN THE PRESSURE NEEDED TO OPERATE A HYDRAULIC CL... Read more

Incident date: Dec 14, 2018

WHILE RIDING MY BIKE, I OBSERVED TRAFFIC STOPPING/SLOWING AHEAD. I TRIED TO PULL MY FRONT BRAKE LEVER AND IT WOULD NOT MOVE AT ALL. NO GIVE WHATSOEVER. LUCKILY I WAS NOT IN AN EMERGENCY BRAKE SITUATION SO I DOWN SHIFTED MORE RAPIDLY, USED MY REAR BRAKE AND CAME TO A STOP. AT THE NEXT RAMP, I GOT OFF THE FREEWAY AND PULLED INTO A GAS STATION. WHEN I TRIED MY FRONT BRAKE LEVER AGAIN. THIS TIME IT W... Read more

Incident date: Dec 1, 2018

THE FRONT BRAKE LEVER WAS FROZEN AND COULD NOT BE DEPRESSED. THE FRONT BRAKES DID NOT WORK. THIS HAPPENED WHEN IT WAS OPERATING OR STATIONARY. A LOSS OF THE BRAKING SYSTEM IS SERIOUS AND NEEDS TO BE INVESTIGATED. VEHICLE WAS SERVICED (12/5/18) AT THE SPACE COAST HARLEY DEALERSHIP, 1440 SPORTSMAN LANE , PALM BAY FL 32905. THE BRAKING ABS HCU FAILED AND WAS REPLACED. THE MOTORCYCLE OPERATES PROP... Read more

1 injured

Incident date: Aug 11, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON FAT BOY (FLFB). WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED WHEN THE CONTACT SWITCHED GEARS TO DOWNSHIFT AND BRAKE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SHATTERED HIS FEMUR AND INJURED HIS LEFT KNEE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CONTACT DOES NOT KNOW IF THE VEHIC... Read more

Crash 1 injured

Incident date: Aug 25, 2018

ON AUGUST 25TH, 2018, I LOST CONTROL OF MY HARLEY STREET GLIDE, WHILE STOPPED (CLUTCH ENGAGED). MOTORCYCLE FELL ON RIGHT SIDE CAUSING DAMAGE TO BOTH FAIRING AND SADDLE BAG. TWO MONTHS LATER, I RECEIVED A RECALL NOTICE FROM HARLEY (NOVEMBER 2018, MANUFACTURER RECALL NUMBER 0173) REGARDING THE HYDRAULIC CLUTCH SYSTEM WHICH ACCORDING TO THE RECALL COULD LEAD TO FAILURE "IF THIS CONDITION REMAINS UNDE... Read more

Crash

Incident date: Nov 9, 2018

ENGINE DIE WHILE WAITING FOR THE GREEN LIGHT IN STREET, DEALER FIND AFTER 3 WEEKS A LOOSE BOLT INSIDE THE ENGINE

Incident date: Oct 18, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOP ROCKET HARLEY-DAVIDSON (22107 SHERMAN WAY, CANOGA PARK, CA 91303, (818) 999-3355) AND WAS INFORMED THAT THE PART WAS NOT AVAILA... Read more

Incident date: Dec 6, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON ULTRA LIMITED CVO (FLHTKSE). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE DEALER (COWBOY HARLEY-DAVIDSON OF AUSTIN, 10917 I-35, AUSTIN, TX 78747, 512-448-4294) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE CLUTCH FAILED TO DISENGAGE. THE MANUFACTURE... Read more

Incident date: Nov 5, 2018

VEHICLE IS SUBJECT TO NHTSA RECALL NO.18V734. HAVE BEEN ON DEALERS LIST FOR RECALL COMPLETION FOR APPROXIMATELY A MONTH STILL WAITING. DEALERS NAME IS [XXX] IN [XXX]. DEALER ADVISES WAIT TIME MAY BE SEVERAL MORE MONTHS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident date: Nov 18, 2018

FRONT BRAKE FAILURE WITHOUT WARNING. UNABLE TO ENGAGE FRONT BRAKES WHILE BACKING OUT OF GARAGE. ABS PART MODULE 48343-09 FAILURE CAUSING DROPPED MOTORCYLE.

Incident date: Oct 1, 2018

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON ROAD GLIDE FLHRXS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HARLEY-DAVIDSON OF THE WOODLANDS (25545 INTERSTATE HWY 45, THE WOODLANDS, TX 77380, (281) 681-0099) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT... Read more

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