Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 4,224 complaints for HARLEY-DAVIDSON
HARLEY-DAVIDSON
XG750A
(2017) - SERVICE BRAKES
May 16, 2019
Incident date: Mar 1, 2019
A RECALL WAS ISSUED IN DECEMBER, I WAS NOT NOTIFIED. I BROUGHT MY BIKE TO A HARLEY DEALER IN MARCH FOR 1,000 MILE MX ONLY TO FIND OUT ABOUT THE RECALL THEN AND THAT I COULD NOT RIDE THE BIKE HOME. MY BIKE HAS BEEN AT THE DEALER SINCE, OVER TWO MONTHS, WITH NO ESTIMATE GIVEN ON THE ARRIVAL OF PARTS OR COMPLETION OF WORK.
HARLEY-DAVIDSON
FXLR
(2018) - FUEL/PROPULSION SYSTEM
May 13, 2019
Incident date: May 11, 2019
LIQUID GASOLINE EXPELS FROM FUEL TANK OVERPRESSURE VENT TUBE, AT A RATE >5 DROPS/SEC, ANYTIME WHEN THE ENGINE IS RUNNING AND THE TANK IS AT OR BELOW 1/2. DEALER WARRANTY REPAIR, 2ND ATTEMPT, SOLUTION WAS TO REVERSE THE VENT LINE CHECK VALVE SO THE FUEL LEAK OUTFLOW STOPPED BUT NOW THE FUEL TANK BUILDS CONSIDERABLE PRESSURE WITH AMBIENT OR OTHER TEMPERATURE RISES LEAVING THE ONLY VENT PATH AS THE ... Read more
HARLEY-DAVIDSON
FLTRXS
(2016) - ELECTRICAL SYSTEM
May 12, 2019
Incident date: May 11, 2019
MY SPEEDOMETER GAUGE (ALL GAUGES) HAS GOTTEN WET FROM RAIN AND ALL OF MY INSTRUMENTATION HAS QUIT WORKING. I HAVE NO WARNING LIGHTS, NO SPEEDOMETER, FUEL, BATTERY, NOTHING. THIS IS A SAFETY ISSUE AS I HAVE NO IDEA WHAT SPEED I AM TRAVELLING AT OR IF THERE IS AN IMMEDIATE PROBLEM WITH MY MOTORCYCLE'S ABS, ENGINE, ETC.
HARLEY-DAVIDSON
FLHX
(2014) - UNKNOWN OR OTHER
May 7, 2019
Incident date: Apr 15, 2019
THE 1/4 TURN HARDWARE ON THE SADDLEBAGS COMES LOOSE CAUSING THE BAG TO DETACH FROM THE BIKE CAUSING MAJOR SAFETY CONCERN TO THOSE TRAVELING AROUND THIS BIKE. I HAVE SEEN THIS ON MOST BIKES THIS YEAR, ETC.
HARLEY-DAVIDSON
FXLR
(2018) - ENGINE
May 7, 2019
Incident date: Dec 11, 2018
FOR SOME REASON THE FUEL CAP VIBRATES QUITE LOUD AT CURTAIN RPM. I ALSO HAD ISSUES WITH THE BRAKES. THE REAR BRAKE WAS SQUEALING A LOT AND AT ONE POINT MY FRONT BRAKE WAS GOING SOFT ON ME. THE FIRST TIME I HAD IT IN THERE FOR THAT REASON THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THEY DIDN'T HEAR ANYTHING, THE BRAKES OF THE CAP. OF COURSE I WAS NOT HAPPY WITH THIS AND TOOK IT BACK THE FOLLOWING ... Read more
HARLEY-DAVIDSON
FXLR
(2018) - ELECTRICAL SYSTEM
May 7, 2019
Incident date: Dec 11, 2018
FOR SOME REASON THE FUEL CAP VIBRATES QUITE LOUD AT CURTAIN RPM. I ALSO HAD ISSUES WITH THE BRAKES. THE REAR BRAKE WAS SQUEALING A LOT AND AT ONE POINT MY FRONT BRAKE WAS GOING SOFT ON ME. THE FIRST TIME I HAD IT IN THERE FOR THAT REASON THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THEY DIDN'T HEAR ANYTHING, THE BRAKES OF THE CAP. OF COURSE I WAS NOT HAPPY WITH THIS AND TOOK IT BACK THE FOLLOWING ... Read more
HARLEY-DAVIDSON
FXLR
(2018) - SERVICE BRAKES
May 7, 2019
Incident date: Dec 11, 2018
FOR SOME REASON THE FUEL CAP VIBRATES QUITE LOUD AT CURTAIN RPM. I ALSO HAD ISSUES WITH THE BRAKES. THE REAR BRAKE WAS SQUEALING A LOT AND AT ONE POINT MY FRONT BRAKE WAS GOING SOFT ON ME. THE FIRST TIME I HAD IT IN THERE FOR THAT REASON THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THEY DIDN'T HEAR ANYTHING, THE BRAKES OF THE CAP. OF COURSE I WAS NOT HAPPY WITH THIS AND TOOK IT BACK THE FOLLOWING ... Read more
HARLEY-DAVIDSON
XG500
(2015) - POWER TRAIN
May 7, 2019
Incident date: Mar 27, 2019
THIS IS THE THIRD TIME MY BIKE HAS BEEN IN THE SHOP SINCE AUGUST 2019. ON MAY 8, 2019, IT HAS BEEN BACK IN THE SHOP FOR SIX WEEK. THE FIRST TIME IT BROKE DOWN IN WAS IN THE SHOP FOR 6 WEEKS. I'M BEING TOLD THE OUTPUT SHAFT IS BEING REDESIGNED. WHEN YOU'RE GOING THOUGHT THE GEARS THE OUTPUT SHAFT BREAKS. YOU DON'T EVEN GET THOUGH THE 6 GEARS. THEN BIKE LOSES ALL POWER TRAIN ONCE THE OUTPUT SHALL.... Read more
HARLEY-DAVIDSON
XG750
(2016) - SERVICE BRAKES
May 3, 2019
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON STREET 750 (XG750). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V927000 (SERVICE BRAKES). AFTER CONTACTING SALEM HARLEY-DAVIDSON (3601 SILVERTON RD NE, SALEM, OR) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTIO... Read more
HARLEY-DAVIDSON
FLHX
(2018) - POWER TRAIN
Apr 29, 2019
Incident date: Apr 29, 2019
CLUTCH STOPPED WORKING AT ABOUT 4600 MILES AFTER 1,000 TRIP DAY BEFORE WEATHER TEMP TO 37 DEGREES WENT TO LEAVE HOUSE GOT TO STOP SIGN ON CITY STREET 1/4 BLOCK FROM HOUSE, UPON TRYING TO USE CLUTCH TO STOP, NO CLUTCH CAME CLOSE TO LOSING CONTROL, IF HAD BEEN ANY FASTER OR OUT ON ROAD WOULD HAVE HAD ACCIDENT
HARLEY-DAVIDSON
FLHTCUTG
(2014) - SERVICE BRAKES
Apr 26, 2019
Incident date: Apr 21, 2019
BRAKE LIGHTS STAY ON
HARLEY-DAVIDSON
FLHTCUTG
(2014) - ELECTRICAL SYSTEM
Apr 26, 2019
Incident date: Apr 21, 2019
BRAKE LIGHTS STAY ON
HARLEY-DAVIDSON
FLHTCUTG
(2014) - EXTERIOR LIGHTING
Apr 26, 2019
Incident date: Apr 21, 2019
BRAKE LIGHTS STAY ON
HARLEY-DAVIDSON
FLHX
(2017) - ELECTRICAL SYSTEM
Apr 24, 2019
Incident date: Apr 1, 2018
MY 2018 HARLEY DAVIDSON CAUGHT ON FIRE WHEN I WENT TO GO RESTART THE BIKE. THE FIRE DEPARTMENT CAME AND PUT THE FIRE OUT AND LATER DETERMINED IT WAS ELECTRICAL MALFUNCTION. HARLEY DAVISON DOES NOT WANT TO COVER THE FIVE YEAR WARRANTY ON THE BIKE PERIOD.I HAD A FIRE ANALYSIS DONE BY A PRIVATE COMPANY AND THEY DETERMINE THE FUSE PANEL COST ELECTRICAL MALFUNCTION, I HAVE THE FIRE DEPARTMENT REPORT AN... Read more
Fire
HARLEY-DAVIDSON
FLHX
(2008) - SERVICE BRAKES
Apr 23, 2019
Incident date: Apr 23, 2019
REAR PEDAL BECAME TO HARD TO PRESS ABS MODULE FAIL WHILE IN MOTION ON THE HIGHWAY
HARLEY-DAVIDSON
VRSCDXA
(2008) - SERVICE BRAKES
Apr 23, 2019
Incident date: Apr 2, 2019
TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON VRSCDXA. THE CONTACT STATED THAT BRAKE FLUID LEAKED FROM THE VEHICLE DUE TO A MELTED BRAKE LINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,000.
HARLEY-DAVIDSON
FLHTK
(2012) - SERVICE BRAKES
Apr 20, 2019
Incident date: Apr 20, 2019
FRONT BRAKE LEAVER FROZE UP AS I WAS PREPARING TO STOP. LUCKY REAR BRAKES WORKED. THE BRAKE LEAVER IS FROZE IT WILL NOT OPERATE.
HARLEY-DAVIDSON
FLHTCUSE5
(2010) - ENGINE
Apr 16, 2019
Incident date: Mar 12, 2019
TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON ULTRA CLASSIC (FLHTCUSE5). WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WENT INTO LIMP MODE. HENDERSON HARLEY-DAVIDSON (1010 W WARM SPRINGS RD, HENDERSON, NV 89014) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED... Read more
HARLEY-DAVIDSON
FLHTCUSE5
(2010) - POWER TRAIN
Apr 16, 2019
Incident date: Mar 12, 2019
TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON ULTRA CLASSIC (FLHTCUSE5). WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WENT INTO LIMP MODE. HENDERSON HARLEY-DAVIDSON (1010 W WARM SPRINGS RD, HENDERSON, NV 89014) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED... Read more
HARLEY-DAVIDSON
DETACHABLE SADDLEBAGS
(9999) - EQUIPMENT
Apr 16, 2019
Incident date: Apr 15, 2019
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHR). WHILE DRIVING, THE VEHICLE'S SADDLEBAG DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AMERICAN HARLEY-DAVIDSON (LOCATED AT 1437 CENTRAL ST, LEOMINSTER, MA 01453, (978) 537-6919) WHERE IT WAS DETERMINED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V427000 (EQUIPMENT). THE VEHICLE WAS IN THE PROCESS OF BEING RE... Read more
HARLEY-DAVIDSON
FLHX
(2009) - FUEL/PROPULSION SYSTEM
Apr 13, 2019
Incident date: Apr 12, 2019
HUNDREDS OF RIDERS IN FORUMS ONLINE HAVE REPORTED THE SAME ISSUE WHERE THE CONTACT BETWEEN THE MOTORCYCLE'S WIRE PINS GOING INTO THE THROTTLE INDUCTION MODEL ACTUATOR BECOMES DISRUPTED WHILE RIDING. HARLEY-DAVIDSON HAS PROGRAMED THE BIKE TO SHUT DOWN THE RPMS TO NO MORE THAN 2,000 AND SHUTTING DOWN ONE OF THE TWO CYLINDERS. THIS POSES VERY SERIOUS AND IMMEDIATE RISK OF DEATH TO THE RIDER AS THE BI... Read more
HARLEY-DAVIDSON
FLTRXS
(2016) - EXTERIOR LIGHTING
Apr 10, 2019
Incident date: Apr 8, 2019
I WAS RIDING HOME FROM WORK AND GOT STUCK IN A RAIN STORM AND MY TACH SPEEDO AND FUEL AND AMP GAUGES ALL QUIT WORKING I HAVE CHECKED FUSES AND ARE ALL GOOD I TALKED TO THE HARLEY DEALER AND THEY SAD IT NEEDS A NEW SPEEDO AND TACHOMETER CLUSTER THEY SAY WHEN IT GETS WET IT WILL SHORT OUT. SO I FEEL THAT IS A MAJOR SAFETY HAZARD AND THERE SHOULD B A RECALL ON THEM. MY BIKE ONLY HAS LITTLE OVER 40... Read more
HARLEY-DAVIDSON
FLTRXS
(2016) - VEHICLE SPEED CONTROL
Apr 10, 2019
Incident date: Apr 8, 2019
I WAS RIDING HOME FROM WORK AND GOT STUCK IN A RAIN STORM AND MY TACH SPEEDO AND FUEL AND AMP GAUGES ALL QUIT WORKING I HAVE CHECKED FUSES AND ARE ALL GOOD I TALKED TO THE HARLEY DEALER AND THEY SAD IT NEEDS A NEW SPEEDO AND TACHOMETER CLUSTER THEY SAY WHEN IT GETS WET IT WILL SHORT OUT. SO I FEEL THAT IS A MAJOR SAFETY HAZARD AND THERE SHOULD B A RECALL ON THEM. MY BIKE ONLY HAS LITTLE OVER 40... Read more
HARLEY-DAVIDSON
FLTRXS
(2016) - ELECTRICAL SYSTEM
Apr 10, 2019
Incident date: Apr 8, 2019
I WAS RIDING HOME FROM WORK AND GOT STUCK IN A RAIN STORM AND MY TACH SPEEDO AND FUEL AND AMP GAUGES ALL QUIT WORKING I HAVE CHECKED FUSES AND ARE ALL GOOD I TALKED TO THE HARLEY DEALER AND THEY SAD IT NEEDS A NEW SPEEDO AND TACHOMETER CLUSTER THEY SAY WHEN IT GETS WET IT WILL SHORT OUT. SO I FEEL THAT IS A MAJOR SAFETY HAZARD AND THERE SHOULD B A RECALL ON THEM. MY BIKE ONLY HAS LITTLE OVER 40... Read more
HARLEY-DAVIDSON
FLRT
(2016) - SERVICE BRAKES
Apr 10, 2019
Incident date: Apr 1, 2019
BRAKE REAR BRAKE FAILED , NO FLUID LEAK AROUND BIKE , AND FLUID RESOVOIR WAS STILL FULL
HARLEY-DAVIDSON
XG750
(2016) - SERVICE BRAKES
Apr 9, 2019
Incident date: Feb 20, 2019
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON STREET 750 (NA). IN FEBRUARY OF 2019, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE BRAKES. THE DEALER (HIGH DESERT HARLEY-DAVIDSON, 2310 E CINEMA DR, MERIDIAN, IDAHO) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HARLEY-DAVIDSON
FLHP
(2015) - SERVICE BRAKES
Apr 7, 2019
Incident date: Mar 17, 2018
REAR BRAKES WENT COMPLETELY OUT WITH NO WARNING. HAD THE BRAKES LINES FLUSH AND NEW DOT 4 BRAKES FLUID PUT IN. AGAIN REAR BRAKES WENT OUT 2 MORE TIMES WITH NO WARNING AND FLUSH OUT. THERE ARE NO LEAKS ANY WHERE. THE RESERVOIR IS SHOWING FULL AT ALL TIMES I WILL BE RIDING AROUND TOWN AND INTERSTATE AND WHEN APPLIED PEDAL WILL GO ALWAY DOWN. I DO NOT RIDE WITH MY FOOT ON THE REAR PEDAL. THE PROBLEM... Read more
HARLEY-DAVIDSON
FLHXS
(2018) - POWER TRAIN
Apr 4, 2019
Incident date: Nov 5, 2018
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTH COUNTRY HARLEY-DAVIDSON (LOCATED AT 3099 NORTH BELFAST AVENUE, AUGUSTA, ME 04330, (207) 622-7994) WAS CONTACTED AND CONFIRMED THAT THE... Read more
HARLEY-DAVIDSON
FLHX
(2017) - POWER TRAIN
Apr 4, 2019
Incident date: Oct 18, 2018
TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON STREET GLIDE (FLHX). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ABC HARLEY-DAVIDSON (4405 HIGHLAND RD, WATERFORD TWP, MI 48328, (248) 674-3175) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE... Read more
HARLEY-DAVIDSON
FLTRXSE
(2012) - SERVICE BRAKES
Apr 3, 2019
Incident date: Mar 30, 2019
I WAS ROLLING MY MOTORCYCLE OUT OF MY GARAGE WHICH ON A STEEP GRADE , WENT TO HIT THE FRONT BRAKE AND THE LEVER WAS FROZEN SOLID, THE VEHICLE ROLLED OUT OF CONTROL TILL IT FLIPPED ON TOP OF ME , CAUSING THOUSANDS OF DOLLARS IN DAMAGE TO THE MOTORCYCLE, AND CAUSING ME ROAD BURN ON MY BACK AND SHOULDERS
Crash
1 injured
HARLEY-DAVIDSON
FLHTK
(2010) - SERVICE BRAKES
Apr 2, 2019
Incident date: Mar 13, 2019
I RECENTLY TOOK MY MOTORCYCLE IN FOR THE RECALL BY HARLEY DAVIDSON. EVEN AFTER HAVING THE RECALL SERVICE PERFORMED, ON A SUDDEN BRAKE, THERE IS A VERY DISTINCT PULL ON THE REAR BRAKE. THIS OCCURS AT 35 MPH, 55 MPH, AND 65 MPH.
HARLEY-DAVIDSON
FXFBS
(2018) - ELECTRICAL SYSTEM
Apr 2, 2019
Incident date: Apr 2, 2019
THE SPEEDOMETER FILLS WITH CONDENSATION RENDERING IT UNREADABLE. HARLEY DAVIDSON CORPORATE IS REPLACING DEFECTIVE SPEEDOMETERS WITH ANOTHER DEFECTIVE SPEEDOMETER AND REFUSES TO REPLACE IT MORE THAN ONCE.
HARLEY-DAVIDSON
FLTR
(2008) - SERVICE BRAKES
Apr 2, 2019
Incident date: Mar 31, 2019
WHILE RIDING ON 3/31/2018 I WAS APPROACHING A STOPLIGHT AND BEGAN MY DOWN SHIFTING AND BRAKING. I STEPPED ON THE REAR BRAKE PEDAL AND TO MY SURPRISE THERE WAS LITTLE RESISTANCE, I PUMPED THE PEDAL AGAIN ONLY TO HAVE THE SAME RESULT. I THEN PUMPED THE PEDAL SEVERAL TIMES NOTING SAME RESULT AS PREVIOUS ATTEMPTS BUT WAS ABLE TO STOP USING MY FRONT BRAKE. WE PULLED OFF INTO A GAS STATION PARKING LOT ... Read more
HARLEY-DAVIDSON
FLHTP
(2009) - VEHICLE SPEED CONTROL
Mar 29, 2019
Incident date: Mar 27, 2019
WHILE TRAVELING ON A BUSY HIGHWAY AT APPROX. 70MPH THE MOTORCYCLE SUDDENLY LOST 90% OF ITS ACCELERATION SINCE I DID NOT APPLY MY BRAKES THE VEHICLES BEHIND ME WERE CAUGHT OFF GUARD AND HAD TO SWERVE TO AVOID COLLISION. THE MANUFACTURER HAS BEEN AWARE OF THIS DANGEROUS PROBLEM FOR YEARS AND HAS NOT TAKEN ACTION TO CORRECT THE PROBLEM. HARLEY DAVIDSON "F... Read more
HARLEY-DAVIDSON
FLHTCUTG
(2013) - SERVICE BRAKES
Mar 29, 2019
Incident date: Mar 16, 2019
ON THREE OCCASIONS, AFTER THE MOTORCYCLE WAS NOT RIDDIN FOR SEVERAL MONTHS, THE REAR BRAKES STOPPED WORKING AFTER THE FIRST DEPRESSION OF THE BRAKE PEDAL. THE REAR BRAKE MASTER CYLINDER INTERNAL PISTON WOULD NOT RETURN TO ITS NORMAL POSITION AFTER RELEASING THE BRAKE PEDAL. FORTUNATLY I HAVE, ON ALL THREE OCCASIONS NEVER BEEN OUT OF MY DRIVEWAY BEFORE DISCOVERING THIS PROBLEM, AS I WAS ON EACH OCC... Read more
HARLEY-DAVIDSON
FXFBS
(2018) - ELECTRICAL SYSTEM
Mar 29, 2019
Incident date: Mar 8, 2019
CONDENSATION FORMS INSIDE THE INSTRUMENT CLUSTER WHILE DRIVING, RENDERING THE SPEED INDICATOR UNREADABLE. THIS IS A VERY SERIOUS SAFETY HAZARD BECAUSE THE DRIVER CAN BECOME DISTRACTED TRYING TO READ THE INSTRUMENT CLUSTER THROUGH THE CONDENSATION. IT'S ALSO A SAFETY HAZARD BECAUSE THE DRIVER CAN'T DETERMINE THEIR SPEED WHEN THE SPEEDOMETER IS UNREADABLE. THE CONDENSATION MAY ALSO CAUSE THE INS... Read more
HARLEY-DAVIDSON
FLHRXS
(2018) - POWER TRAIN
Mar 27, 2019
Incident date: Mar 25, 2019
THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHRXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN HARLEY-DAVIDSON DEALER IN LEESBURG AND HARLEY-DAVIDSON OF NEW PORT RICHEY (5817 FL-54, NEW PORT RICHEY, FL 34652) STATED THAT THE PART WAS UN... Read more
HARLEY-DAVIDSON
FLHTCUTG
(2018) - POWER TRAIN
Mar 26, 2019
Incident date: Nov 5, 2018
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG). THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2016. HARLEY-DAVIDSON OF NASSAU COUNTY (2428 SUNRISE HWY, BELLMORE, NY 11710) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONT... Read more
HARLEY-DAVIDSON
FLDE
(2018) - POWER TRAIN
Mar 21, 2019
Incident date: Nov 5, 2018
MY MOTORCYCLE WAS RECALLED FOR A POTENTIALLY LIFE THREATENING CONDITION. FLUID COULD LEAK PAST THE CLUTCH RESERVOIR AND CAUSE THE DRIVE TRAIN TO STAY ENGAGED AND YOU CANT SHIFT OUT OF GEAR CAUSING YOU TO CRASH. THIS IS MARCH 21, 2019 AND I AM 123 CUSTOMERS AWAY FROM THE HARLEY DEALERSHIP FROM HAVING PARTS TO FIX MY BIKE.
HARLEY-DAVIDSON
FLHXSE
(2019) - ELECTRICAL SYSTEM
Mar 19, 2019
Incident date: Mar 5, 2019
MY BRAND NEW 2019 STREET GLIDE CVO'S CTS SOUND SYSTEM CUTS IN AND OUT WHILE MOVING. IT IS FINE WHEN SITTING STILL. I SAW A VIDEO (HTTPS://WWW.YOUTUBE.COM/WATCH?V=YAGZZWTFDFW) WHERE THEY MENTION A BAD COLD SOLDER ON THE REAR OF THE RADIO, SPECIFICALLY WHERE IT PLUGS IN. SO WHEN YOUR ON THE ROAD IT SHORTS IN AND OUT. MY DEALERSHIP, BUCKMINN'S D&D, XENIA, OH, SERVICE STATED THEY THINK IT IS THE HIDD... Read more
HARLEY-DAVIDSON
FLHTCUTG
(2017) - POWER TRAIN
Mar 19, 2019
Incident date: Oct 18, 2018
TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCMAHON'S CYCLE SALES INC. (613 7TH AVE, BEAVER FALLS, PA 15010, (724)-846-6251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL RE... Read more
HARLEY-DAVIDSON
TRIKE
(2017) - ENGINE
Mar 18, 2019
Incident date: Mar 16, 2019
WHILE RIDING THE TRIKE STALLS OUT WHILE STOPPED AT TRAFFIC LIGHTS, OR STOP SIGNS. TOOK IT TO HARLEY, THEY SAID NOTHING WAS WRONG WITH IT. AFTER RIDING FOR FOURTY YEARS, PRETTY SURE I KNOW IS SOMETHING IS WRONG, AND THERE IS! AFTER RESEARCHING ONLINE, I FIND THAT I AM NOT ALONE WITH THIS PROBLEM, AND THAT THE FIX IS A FAULTY SAFETY SWITCH ON THE CLUTCH. THE TRIKE WILL ONLY START IN NEUTRAL, WHICH I... Read more
HARLEY-DAVIDSON
TRIKE
(2017) - POWER TRAIN
Mar 18, 2019
Incident date: Mar 16, 2019
WHILE RIDING THE TRIKE STALLS OUT WHILE STOPPED AT TRAFFIC LIGHTS, OR STOP SIGNS. TOOK IT TO HARLEY, THEY SAID NOTHING WAS WRONG WITH IT. AFTER RIDING FOR FOURTY YEARS, PRETTY SURE I KNOW IS SOMETHING IS WRONG, AND THERE IS! AFTER RESEARCHING ONLINE, I FIND THAT I AM NOT ALONE WITH THIS PROBLEM, AND THAT THE FIX IS A FAULTY SAFETY SWITCH ON THE CLUTCH. THE TRIKE WILL ONLY START IN NEUTRAL, WHICH I... Read more
HARLEY-DAVIDSON
XG750
(2015) - SERVICE BRAKES
Mar 15, 2019
Incident date: May 17, 2017
I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAI... Read more
Crash
1 injured
HARLEY-DAVIDSON
XG750
(2015) - FUEL/PROPULSION SYSTEM
Mar 15, 2019
Incident date: May 17, 2017
I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAI... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLHTCUTG
(2017) - POWER TRAIN
Mar 15, 2019
Incident date: Dec 18, 2018
TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON TRI GLIDE (FLHTCUTG). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORT BRAGG HARLEY-DAVIDSON AT (910) 864-1200 (LOCATED AT 3950 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) AND WAS INFORMED THAT TH... Read more
HARLEY-DAVIDSON
FLS
(2013) - SERVICE BRAKES
Mar 14, 2019
Incident date: Aug 15, 2016
ON TWO SEPARATE OCCASIONS MY REAR BRAKE HAS LOCKED UP WHILE I WAS RIDING. IT CAUSED THE BIKE TO BOG DOWN AND STOP. THE BIKE WAS THEN UNABLE TO MOVE. THE ROTOR WARPED FROM THE EXTREME HEAT AND THE BRAND NEW BRAKE PADS WERE NON EXISTENT. I WAS ABLE TO MANEUVER THE BIKE OUT OF TRAFFIC BUT IT TOOK A LOT OF WORK TO DO IT. I HAVE HAD TO REPLACE THE WHOLE REAR BRAKE SYSTEM. THE SECOND TIME HAPPENED TO A ... Read more
HARLEY-DAVIDSON
FLHTCUTG
(2018) - POWER TRAIN
Mar 14, 2019
Incident date: Oct 18, 2018
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG). THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN OCTOBER OF 2018. WILLIAMS HARLEY-DAVIDSON (1100 US-22, LEBANON, NJ 08833) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED... Read more
HARLEY-DAVIDSON
FLHTCU
(2008) - SERVICE BRAKES
Mar 14, 2019
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING 45 MPH, THE FRONT BRAKES WERE APPLIED, BUT FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HANNUM'S HARLEY-DAVIDSON (1011 W BALTIMORE PIKE, MEDIA, PA 19063, (610) 566-5562) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CO... Read more
HARLEY-DAVIDSON
FLHXS
(2018) - POWER TRAIN
Mar 13, 2019
Incident date: Apr 30, 2018
DRIVING AROUND A CURVE IN THE STATE BACK ROAD (35-40MPH MAX) AND LOST CONTROL OF MOTORCYCLE; CRASHED INTO A GUARD RAIL. I CAN PROVIDE BETTER DETAILS AND PHOTOS.
Crash
1 injured