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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 4,224 complaints for HARLEY-DAVIDSON

HARLEY-DAVIDSON FLHTK (2011) - POWER TRAIN Mar 4, 2020
Incident date: Feb 25, 2020
I HAD JUST PULLED OUT ONTO THE HIGHWAY IN HIGH TRAFFIC AREA AND MY MOTORCYCLE STARTED PRODUCING A CLANKING NOISE FROM THE PRIMARY CASE AND AFTER DOING EXTENSIVE RESEARCH, COME TO THE CONCLUSION THAT THE PRIMARY COMPENSATOR WAS FAILING. AT THE TIME THIS HAPPENED, MY CYCLE ALSO DROPPED VOLTAGE FROM 14.8 VOLTS DC DOWN TO 8 OR 9 VOLTS DC AND CAUSED THE CYCLE TO BOG, AND LOST MECHANICAL POWER ON A HILL... Read more
HARLEY-DAVIDSON FLHTK (2011) - ENGINE Mar 4, 2020
Incident date: Feb 25, 2020
I HAD JUST PULLED OUT ONTO THE HIGHWAY IN HIGH TRAFFIC AREA AND MY MOTORCYCLE STARTED PRODUCING A CLANKING NOISE FROM THE PRIMARY CASE AND AFTER DOING EXTENSIVE RESEARCH, COME TO THE CONCLUSION THAT THE PRIMARY COMPENSATOR WAS FAILING. AT THE TIME THIS HAPPENED, MY CYCLE ALSO DROPPED VOLTAGE FROM 14.8 VOLTS DC DOWN TO 8 OR 9 VOLTS DC AND CAUSED THE CYCLE TO BOG, AND LOST MECHANICAL POWER ON A HILL... Read more
HARLEY-DAVIDSON FLHTKSE (2018) - ENGINE Feb 20, 2020
Incident date: Jan 24, 2020
ENGINE SUDDENLY LOST POWER AND BECAME VERY HOT AFTER SUSTAINED HIGHWAY SPEEDS (75MPH), WHEN SHIFTED DOWN TO PASS ANOTHER VEHICLE. IN ADDITION TO THE LOSS OF POWER VEHICLE FUEL CONSUMPTION INCREASED DRAMATICALLY. DEALER FOUND ENGINE EXPERIENCED ENGINE OIL SUMPING, WHEREBY THE ENGINE OIL PUMP WAS NOT RETURNING SUFFICIENT OIL TO THE OIL TANK. EXCESS OIL WAS COLLECTING IN THE BOTTOM OF THE CRANK CASE.... Read more
HARLEY-DAVIDSON FLHTCU103 (2012) - SERVICE BRAKES Feb 17, 2020
Incident date: Feb 15, 2020
2012 ROAD GLIDE ULTRA. ABS MODULE HAS GONE BAD AT 48000 MILES. THIS SEEMS TO BECOMING A COMMON PROBLEM. IT IS VERY EXPENSIVE TO REPLACE AND THE BRAKES DO NOT FUNCTION NOW. MOTORCYCLE IS NOT ROAD WORTH AND NOW PARKED.
HARLEY-DAVIDSON FLHTK (2012) - SERVICE BRAKES Feb 4, 2020
Incident date: Feb 4, 2020
WHEN BACKING OUT OF GARAGE I COULD NOT DEPRESS THE FRONT BRAKE HANDLE, IT WAS COMPLETELY STUCK AND WOULD NOT MOVE.
HARLEY-DAVIDSON FLHTCUTG (2019) - UNKNOWN OR OTHER Jan 17, 2020
Incident date: Jan 14, 2020
I PURCHASED A 2019 HARLEY DAVIDSON TRI GLIDE TRIKE. ON MY SECOND TRIP OUT, I WAS GOING UPHILL AND NEEDED TO DOWNSHIFT TO GET MORE POWER. MY CLUTCH HAD COMPLETELY GONE OUT. I WAS TRAVELING AT 60 MPH, AND WAS STUCK IN 6TH GEAR. I COULD NOT SHIFT DOWN, NOR COULD I SLOW DOWN, AS THE ENGINE WOULD ABRUPTLY DIE GOING SLOWER IN 6TH GEAR. AFTER SEVERAL TERRIFYING MOMENTS, I DECIDED TO REV THE ENGINE AND S... Read more
HARLEY-DAVIDSON FXDL (2016) - WHEELS Jan 15, 2020
Incident date: Dec 14, 2019
TL* THE CONTACT OWNS A 2016 HARLEY DAVIDSON FXDL. THE CONTACT STATED THAT HE HAD A REAR WHEEL BEARING FAILURE THAT ALMOST CAUSED A CRASH ON THE HIGHWAY. THE CONTACT MANAGED TO MERGE TO THE SHOULDER OF THE ROAD AND THE MOTORCYCLE WAS NO LONGER DRIVABLE. THE MOTORCYCLE WAS TOWED THE DEALER (SIMI VALLEY HARLEY-DAVIDSON 6190 CONDOR DR, MOORPARK, CA 93021 (805) 552-9555) WHERE IT WAS DIAGNOSED THAT THE... Read more
HARLEY-DAVIDSON FLHTCU103 (2012) - SERVICE BRAKES Jan 13, 2020
Incident date: Jan 7, 2020
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLHTCU. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE VEHICLE LOST BRAKE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SAVANNAH HARLEY-DAVIDSON DEALER (912-925-0005, LOCATED AT 1 FORT ARGYLE RD, SAVANNAH, GA 31419) WHERE IT WAS DIAGNOSED THAT THE BRAKE MODEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AND ISSUED... Read more
HARLEY-DAVIDSON FLD (2012) - STRUCTURE:BODY Jan 10, 2020
Incident date: Jan 1, 2020
DETACHABLE HARDSHELL SADDLEBAG FLEW OFF WHILE RIDING ON INTERSTATE. 2018 RECALL 0172 COVERS LATCH ARM PART 90200481 NEEDED TO REPAIR FOR WORN PINS, BUT PER HARLEY HEADQUARTERS THIS RECALL DOES NOT EFFECT MY BIKE.
HARLEY-DAVIDSON FLHTK (2013) - SERVICE BRAKES Jan 5, 2020
Incident date: Jan 4, 2020
BOTH BRAKES FAILURE DURING STOP ARRIVING HOME LOW SPEED. ABS SYSTEM DEAD
HARLEY-DAVIDSON XG750 (2016) - SERVICE BRAKES Jan 2, 2020
Incident date: Dec 21, 2018
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON XG750. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V927000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED VISALIA HARLEY-DAVIDSON AT 559-733-4647 (LOCATED AT 30681 N HIGHWAY 99, VISALIA, CA 93291) AND WAS INFORMED THAT THE PART WAS BACKORDERED. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTA... Read more
HARLEY-DAVIDSON FLHXSE3 (2012) - SERVICE BRAKES Dec 29, 2019
Incident date: Dec 19, 2019
RECEIVED A NOTICE FROM HD THAT I NEEDED TO HAVE MY ABS BRAKES BLED AND FLUSHED. AFTER DOING SO, MY BRAKES ARE EXHIBITING THE NOTICE WAS MEANT TO AVOID. FIRST THE FRONT BRAKES WERE HARD AND COULD NOT BE APPLIED ALMOST CAUSING AN ACCIDENT! NOW THEY ARE SLOW TO RESPOND AND WILL PULL BACK TO THE BARS IF HELD. I HAVE READ THAT THIS IS AN ONGOING PROBLEM WITH HD BRAKES. BRAKES ARE SUPPOSED TO FAIL SAFE ... Read more
HARLEY-DAVIDSON FLHXS (2014) - FUEL/PROPULSION SYSTEM Dec 26, 2019
Incident date: Dec 5, 2019
I FILLED THE GAS TANK AND RETURNED HOME. AFTER ABOUT AN HOUR, THE WIFE NOTICED A STRONG ODOR OF FUEL COMING FROM THE GARAGE. I WENT OUTSIDE AND NOTICED A SIGNIFICANT AMOUNT OF GASOLINE WAS ON THE FLOOR. I STARTED INVESTIGATING AS TO WHY THIS OCCURRED. I WASN'T ABLE TO IDENTIFY THE PROBLEM, BUT NOTICED THAT WHEN I LIFTED THE FRONT OF THE TANK, THE LEAK WOULD STOP. I TOOK THE BIKE TO A LOCAL REPAIR ... Read more
HARLEY-DAVIDSON FLHTK (2019) - POWER TRAIN Dec 9, 2019
Incident date: Aug 22, 2019
TL* THE CONTACT OWNS A 2019 HARLEY-DAVIDSON ELECTRA GLIDE MOTORCYCLE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE TRANSMISSION WITHOUT WARNING. THE CONTACT CHANGED THE OIL AND NOTICED THAT THE OIL WAS LEAKING FROM THE CLUTCH BOX. THE MOTORCYCLE WAS TAKEN TO ROUTE 30 HARLEY-DAVIDSON (350 TARHE TRAIL, UPPER SANDUSKY, OH 43351, (419) 294-4951) WHERE IT WAS DIAGN... Read more
HARLEY-DAVIDSON FLTRU (2017) - ELECTRICAL SYSTEM Dec 3, 2019
Incident date: May 19, 2019
THE KIT 71500248C REQUIRED REPLACEMENT THE SAME LISTED ON THE SITE. WOULD NOT START IN GEAR AND ENGINE KILLED SLOWING DOWN. THE TECH WHO REPLACED THE PART AT HD KNEW THE PROBLEM AND SAY IT OCCURS FREQUENTLY.A RECALL SHOULD BE ISSUED ,A RIDER COULD BE HIT BY A VEHICLE FOLLOWING.
HARLEY-DAVIDSON FLHTC (2011) - SERVICE BRAKES Nov 25, 2019
Incident date: Nov 23, 2019
TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON ELECTRA GLIDE CLASSIC (FLHTC) MOTORCYCLE. WHILE DRIVING 40 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THE VEHICLE STARTED SMOKING AND THE BACK TIRE LOCKED UP INTO A FISHTAIL. THE TRAILING DRIVER STATED THAT THE BRAKE LIGHTS DID NOT ILLUMINATE. THE CONTACT WAS THROWN OFF THE MOTORCYCLE INTO THE MIDDLE OF THE STREET. THE MOTORCYCLE SKID ONTO ... Read more
Crash
HARLEY-DAVIDSON FLHR (2020) - VISIBILITY/WIPER Nov 14, 2019
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2020 HARLEY-DAVIDSON LIVEWIRE (FLHR) MOTORCYCLE. THE CONTACT STATED THAT THE REARVIEW MIRRORS FAILED TO ADJUST. THE CONTACT CALLED SAN JACINTO HARLEY-DAVIDSON (3636 EAST SAM HOUSTON PKWY S, PASADENA, TX 77505, (281) 991-4275) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 3885625. TH... Read more
HARLEY-DAVIDSON HARLEY-DAVIDSON (9999) - ELECTRICAL SYSTEM Nov 13, 2019
Incident date: Sep 20, 2019
2016 HARLEY DAVIDSON STREET GLIDE. CONSUMER WRITES IN REGARDS TO ISSUES WITH MOISTURE IN THE RADIO AND SPEEDOMETER CLUSTER. *LD *JS
HARLEY-DAVIDSON FLHTK (2019) - POWER TRAIN Oct 31, 2019
Incident date: Oct 19, 2019
TL* THE CONTACT OWNS A 2019 HARLEY-DAVIDSON FLHTK. WHILE RIDING 70 MPH, THE CONTACT ATTEMPTED TO SLOW THE MOTORCYCLE DOWN BY DEPRESSING THE CLUTCH; HOWEVER, THE CLUTCH FAILED. ON ANOTHER OCCASION, WHILE AT HOME, THE MOTORCYCLE WAS SHIFTED INTO GEAR AND ACCELERATED BEFORE THE CLUTCH WAS RELEASED. THE CONTACT WAS UNABLE TO SLOW DOWN OR STOP THE MOTORCYCLE BEFORE DRIVING OVER A CURB AND THROUGH SOME ... Read more
Crash 1 injured
HARLEY-DAVIDSON FLTRXS (2017) - POWER TRAIN Oct 29, 2019
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS) MOTORCYCLE. THE CONTACT DISCOVERED THAT THE TRANSMISSION FLUID WAS VERY LOW AND FLUID WAS ERRONEOUSLY TRANSFERRED FROM THE TRANSMISSION INTO THE PRIMARY CHAIN CASE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. RED ROCK HARLEY-DAVIDSON (2260 S RAINBOW BLVD, LAS VEGAS, NV 89146) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE,... Read more
HARLEY-DAVIDSON FLHR (2011) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT Oct 28, 2019
Incident date: Oct 21, 2019
TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON ELECTRA GLIDE ULTRA (FLHR) MOTORCYCLE. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED, WHICH SIGNIFIED THAT THE MORTORCYCLE DID NOT HAVE ANTI-LOCK BRAKING ABILITY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 15,875.
HARLEY-DAVIDSON FLHTCU (2013) - SERVICE BRAKES Oct 21, 2019
Incident date: Oct 18, 2019
ABS SYSTEM MODULE FAILURE. BACKING OUT OF GARAGE WITH IGNITION ON, PULLED FRONT BRAKE LEVER AND IT WAS LOCKED, COULD NOT PULL. HAD NO FRONT BRAKE. HAD TO STOP BIKE BY APPLYING REAR BRAKE. REAR BRAKE FUNCTIONED AS IT SHOULD. IF YOU TURN BIKE OFF AND LET IT SIT FOR A FEW HOURS, BRAKE PRESSURE IN FRONT EQUALIZES. YOU CAN THEN PULL FRONT BRAKE LEVER AND BRAKE WORKS AS IT SHOULD WITH IGNITION OFF. AS S... Read more
HARLEY-DAVIDSON FLSTC (2009) - ENGINE Oct 21, 2019
Incident date: Aug 22, 2019
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON SOFT TAIL HERITAGE CLASSIC (FLSTC) MOTORCYCLE. WHEN STARTING THE VEHICLE, AN ABNORMAL RUMBLING NOISE WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. PIG TRAIL HARLEY-DAVIDSON (409 W HUDSON RD, ROGERS, AR 72756, (479) 636-9797) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WH... Read more
HARLEY-DAVIDSON FLHTK (2016) - WHEELS Oct 16, 2019
Incident date: Oct 15, 2019
LAST YEAR AT APROX 20K MILES ON A LONG STRETCH OF HIGHWAY THE FRONT WHEEL BEARINGS FAILED AND ALMOST LOST CONTROL OF THE MOTORCYCLE, HAD TO HAVE IT HAULED IN ON WRECKER TO GET FIXED UNDER WARRANTY AND THEY DID NOT PAY FOR THAT , WELL HERE IT IS APROX 13K MILES SINCE THEN AND IT HAS HAPPENED AGAIN
HARLEY-DAVIDSON FLHTCU103 (2012) - SERVICE BRAKES Oct 11, 2019
Incident date: Sep 23, 2019
TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE ULTRA MOTORCYCLE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT WAS STIFF AND DIFFICULT TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 14,172.
HARLEY-DAVIDSON FLHX (2014) - STRUCTURE:BODY Oct 3, 2019
Incident date: Sep 21, 2019
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FLHX. WHILE DRIVING, THE RIGHT SADDLE BAG FELL OFF THE VEHICLE. THE CONTACT HAD AN UNKNOWN RECALL REPAIR FOR THE SADDLE BAG PERFORMED ON OCTOBER 5, 2015. THE SPRINGS THAT SECURED THE BAG WERE BENT FROM NORMAL WEAR AND TEAR, WHICH CAUSED THE BAG TO SEPARATE FROM THE VEHICLE. ADIRONDACK HARLEY-DAVIDSON (106 BELLEN RD, BROADALBIN, NY 12025, (518) 883-1128) ... Read more
HARLEY-DAVIDSON FXDLS (2016) - ENGINE Oct 3, 2019
Incident date: Jun 22, 2016
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON LOW RIDER S (FXDLS). WHILE AT A STOP LIGHT, THE CLUTCH DID NOT ENGAGE, CAUSING THE VEHICLE TO MOVE FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO OLD GLORY HARLEY-DAVIDSON (301-575-0575, LOCATED AT 11800 LAUREL BOWIE RD, LAUREL, MD 20708) WHERE THE ENGINE AND THE CLUTCH WERE REBUILT. THE VEHICLE OVERHEATED IN HOT WEATHER AN... Read more
HARLEY-DAVIDSON FXDLS (2016) - POWER TRAIN Oct 3, 2019
Incident date: Jun 22, 2016
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON LOW RIDER S (FXDLS). WHILE AT A STOP LIGHT, THE CLUTCH DID NOT ENGAGE, CAUSING THE VEHICLE TO MOVE FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO OLD GLORY HARLEY-DAVIDSON (301-575-0575, LOCATED AT 11800 LAUREL BOWIE RD, LAUREL, MD 20708) WHERE THE ENGINE AND THE CLUTCH WERE REBUILT. THE VEHICLE OVERHEATED IN HOT WEATHER AN... Read more
HARLEY-DAVIDSON TOURING (2017) - POWER TRAIN:CLUTCH ASSEMBLY Sep 18, 2019
Incident date: Nov 5, 2018
2017 HARLEY DAVIDSON TOURING MOTORCYCLE. CONSUMER WRITES IN REGARDS TO REPAIRING THE HYDRAULIC CLUTCH. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
HARLEY-DAVIDSON FLHTCU (2008) - SERVICE BRAKES Sep 17, 2019
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLHTCU. WHILE RIDING AND ATTEMPTING TO STOP, THE REAR BRAKES MALFUNCTIONED AND WERE INOPERABLE. MOMENTS LATER, BOTH THE REAR AND FRONT BRAKES MALFUNCTIONED AND THE MOTORCYCLE DID NOT IMMEDIATELY STOP, NEARLY CAUSING A CRASH. THE MOTORCYCLE WAS TAKEN TO CENTENNIAL PARK HARLEY-DAVIDSON (12477 E. BROAD ST SW, PATASKALA, OH) WHERE IT WAS DIAGNOSED THAT THE ... Read more
HARLEY-DAVIDSON FLHTK (2016) - VEHICLE SPEED CONTROL Sep 16, 2019
Incident date: Jul 30, 2019
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FLHTK LIMITED. WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, IT DISENGAGED AUTOMATICALLY WHEN GOING OVER BUMPS IN THE ROAD. ALSO, THE THROTTLE WOULD DECREASE AND THE VEHICLE LOST POWER. ON JULY 30, 2019, WHILE PULLING OUT OF A PARKING LOT, THE THROTTLE COMPLETELY FAILED IN TRAFFIC. THE CONTACT HAD TO ROLL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHIC... Read more
HARLEY-DAVIDSON FLHTK (2016) - ENGINE Sep 16, 2019
Incident date: Jul 30, 2019
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FLHTK LIMITED. WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, IT DISENGAGED AUTOMATICALLY WHEN GOING OVER BUMPS IN THE ROAD. ALSO, THE THROTTLE WOULD DECREASE AND THE VEHICLE LOST POWER. ON JULY 30, 2019, WHILE PULLING OUT OF A PARKING LOT, THE THROTTLE COMPLETELY FAILED IN TRAFFIC. THE CONTACT HAD TO ROLL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHIC... Read more
HARLEY-DAVIDSON VRSCDX (2016) - SERVICE BRAKES Sep 16, 2019
Incident date: Sep 16, 2019
ABS HYDRAULIC CONTROL MODULE FAILURE ON 2016 HARLEY DAVIDSON NIGHT ROD SPECIAL. CAUSED COMPLETE LOSS OF BRAKING FUNCTIONS AT HIGHWAY SPEED DURING MORNING COMMUTER TRAFFIC.
HARLEY-DAVIDSON FLHTCU (2014) - POWER TRAIN Sep 13, 2019
Incident date: Jun 18, 2019
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING APPROXIMATELY 40 MPH UPHILL, THE CLUTCH BEGAN TO FAIL AND THE CONTACT WAS UNABLE TO SWITCH GEARS. THE CONTACT PULLED OVER AND PARKED THE VEHICLE. AFTERWARDS, THE CLUTCH BEGAN TO PERFORM CORRECTLY. THE CONTACT STATED THAT THE FAILURE RECURRED A SECOND TIME WHEN ATTEMPTING TO DRIVE UPHILL AGAIN. WHEN THE MOTORCYCLE WAS TURNED OFF, THE... Read more
HARLEY-DAVIDSON FLTRXS (2019) - POWER TRAIN Sep 11, 2019
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2019 HARLEY-DAVIDSON ROAD GLIDE (FLTRXS). WHILE DRIVING 50 MPH, THE VEHICLE DOWNSHIFTED AND MADE GRINDING NOISES. ALSO, ON TWO DIFFERENT OCCASIONS, THE TRANSMISSION FLUID WAS LOW. THE VEHICLE WAS TAKEN TO ZYLSTRA HARLEY-DAVIDSON (19600 EVANS ST NW, ELK RIVER, MN 55330, (763) 241-2000) WHERE THE CONTACT WAS INFORMED THAT IT WAS A KNOWN FAILURE AND THE REPAIR WAS TO INSTALL A... Read more
HARLEY-DAVIDSON FLHTCUTG (2016) - ELECTRICAL SYSTEM:HORN Sep 9, 2019
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FLHTCUTG TRI GLIDE UTRA MOTORCYCLE. WHILE OPERATING THE MOTORCYCLE, THE HORN RANDOMLY MALFUNCTIONED. AFTER REPEATED USE, THE HORN SOUND SUDDENLY BECAME MUTED BEFORE EVENTUALLY BECOMING SILENT. MOMENTS LATER, THE HORN OPERATED NORMALLY. THE MOTORCYCLE WAS TAKEN TO LAKE ERIE HARLEY-DAVIDSON (38401 CHESTER RD, AVON, OH), BUT THE FAILURE COULD NOT BE DUPLICA... Read more
HARLEY-DAVIDSON FLHTCUTG (2016) - ELECTRICAL SYSTEM Sep 9, 2019
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON FLHTCUTG TRI GLIDE UTRA MOTORCYCLE. WHILE OPERATING THE MOTORCYCLE, THE HORN RANDOMLY MALFUNCTIONED. AFTER REPEATED USE, THE HORN SOUND SUDDENLY BECAME MUTED BEFORE EVENTUALLY BECOMING SILENT. MOMENTS LATER, THE HORN OPERATED NORMALLY. THE MOTORCYCLE WAS TAKEN TO LAKE ERIE HARLEY-DAVIDSON (38401 CHESTER RD, AVON, OH), BUT THE FAILURE COULD NOT BE DUPLICA... Read more
HARLEY-DAVIDSON FLHX (2009) - VEHICLE SPEED CONTROL Aug 28, 2019
Incident date: Aug 7, 2019
TL* THE CONTACT OWNS A 2009 HARLEY DAVIDSON STREET MOTORCYCLE. THE CONTACT CAME TO A STOP AT AN INTERSECTION, THE REAR WHEEL SPED OFF AND THE CONTACT WAS EJECTED FROM THE VEHICLE. THE CONTACT FLIPPED OFF THE MOTORCYCLE AND ONTO THE CONCRETE. THE MOTOR MALFUNCTIONED DUE TO A FAILED "FLY BY WIRE THROTTLE SYSTEM". THE CONTACT SUSTAINED 9 FRACTURED RIBS, FRACTURED COLLAR BONE, ROAD RASH AND THREE QUA... Read more
Crash 1 injured
HARLEY-DAVIDSON FLHTCU (2019) - POWER TRAIN Aug 22, 2019
Incident date: Aug 21, 2019
TL* THE CONTACT OWNS A 2019 HARLEY-DAVIDSON ELECTRA GLIDE (FLHTCU). WHILE THE VEHICLE WAS BEING SERVICED AT CAPRARA BROTHERS/F.X. CAPRARA MOTORCYCLES, INC. (LOCATED AT 17890 GOODNOUGH ST, ADAMS CENTER, NY 13606, (315) 583-6177), THE CONTACT WAS INFORMED THAT TRANSMISSION FLUID WAS LEAKING INTO THE PRIMARY CASE. THE CONTACT STATED THAT THE DEALER WAS ABLE TO INSTALL A KIT IN THE MOTORCYCLE TO PREVE... Read more
HARLEY-DAVIDSON FLHX (2018) - WHEELS Aug 22, 2019
Incident date: Nov 11, 2018
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHX). WHILE DRIVING 65 MPH, THE MOTORCYCLE WOBBLED WHEN MAKING TURNS. THE FAILURE OCCURRED ON THE FRONT END OF THE MOTORCYCLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
HARLEY-DAVIDSON FLHRSE (2014) - POWER TRAIN Aug 21, 2019
Incident date: Aug 21, 2019
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON ELECTRA GLIDE (FLHRSE). WHEN THE VEHICLE EXCEEDED 2,700 RPMS, THE CLUTCH WOULD NOT DISENGAGE AND SLIPPED INTO NEUTRAL, WHICH CAUSED THE VEHICLE TO REV HIGHLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.
HARLEY-DAVIDSON FLHRSE (2014) - ENGINE Aug 21, 2019
Incident date: Aug 21, 2019
TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON ELECTRA GLIDE (FLHRSE). WHEN THE VEHICLE EXCEEDED 2,700 RPMS, THE CLUTCH WOULD NOT DISENGAGE AND SLIPPED INTO NEUTRAL, WHICH CAUSED THE VEHICLE TO REV HIGHLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.
HARLEY-DAVIDSON FXDLI (2006) - STEERING Aug 9, 2019
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2006 HARLEY-DAVIDSON LOW RIDER FXDLI. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME LOOSE WHILE DRIVING OVER BUMPS AND THERE WAS AN ABNORMAL RATTLING NOISE. ADDITIONALLY, THE FORK LOCK WAS INOPERABLE. THE CONTACT CALLED MYRTLE BEACH HARLEY-DAVIDSON (4710 S KINGS HWY, MYRTLE BEACH, SC 29575, (843) 369-5555), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTA... Read more
HARLEY-DAVIDSON FXDLI (2006) - STRUCTURE:BODY Aug 9, 2019
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2006 HARLEY-DAVIDSON LOW RIDER FXDLI. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME LOOSE WHILE DRIVING OVER BUMPS AND THERE WAS AN ABNORMAL RATTLING NOISE. ADDITIONALLY, THE FORK LOCK WAS INOPERABLE. THE CONTACT CALLED MYRTLE BEACH HARLEY-DAVIDSON (4710 S KINGS HWY, MYRTLE BEACH, SC 29575, (843) 369-5555), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTA... Read more
HARLEY-DAVIDSON FLTR (2008) - ENGINE Aug 9, 2019
Incident date: Jul 4, 2018
TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON ROAD GLIDE (FLTR). WHILE RIDING AT VARIOUS SPEEDS, THE THROTTLE BODY SENSOR FAILED. AS A RESULT, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACTED PULLED OVER, RESTARTED THE VEHICLE, AND RESUMED NORMAL RIDING. WHEN THE FAILURE RECURRED, THE CONTACT TOWED THE VEHICLE TO BAER SPORT CENTER HARLEY-DAVIDSON AND POLARIS (330 GRANDVIEW AVE, HONE... Read more
HARLEY-DAVIDSON FLTR (2008) - POWER TRAIN Aug 9, 2019
Incident date: Jul 4, 2018
TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON ROAD GLIDE (FLTR). WHILE RIDING AT VARIOUS SPEEDS, THE THROTTLE BODY SENSOR FAILED. AS A RESULT, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACTED PULLED OVER, RESTARTED THE VEHICLE, AND RESUMED NORMAL RIDING. WHEN THE FAILURE RECURRED, THE CONTACT TOWED THE VEHICLE TO BAER SPORT CENTER HARLEY-DAVIDSON AND POLARIS (330 GRANDVIEW AVE, HONE... Read more
HARLEY-DAVIDSON FLHTCU (2017) - ENGINE Aug 9, 2019
Incident date: Aug 1, 2019
HEAD GASKET LETS LOOSE AND OIL ALL OVER REAR TIRE! VEHICLE ON HIGHWAY IN MOTION, NOT GOOD.
HARLEY-DAVIDSON FXDWGI (2006) - WHEELS Aug 8, 2019
Incident date: Aug 8, 2019
REAR SPROCKET BOLTS ARE KNOWN TO BACK OUT AND HARLEY DAVIDSON HAS MULTIPLE OCCURRENCES REGARDING THE DYNAS AND HAS YET TO INFORM THE PUBLIC. MY BOLTS BACKED OUT TWICE. ONCE LAST NIGHT AND ONCE ABOUT 6 MONTHS AGO. I HAVE PHOTOS AND DOCUMENTS REGARDING THE 1ST OCCURRENCE. MY HARLEY IS NOW BACK AT THE HARLEY DEALERSHIP WITH THE SAME EXACT ISSUE. THE SERVICE MANAGER KNOWS IT IS AN. ISSUE BUT BY HAR... Read more
HARLEY-DAVIDSON FXDWGI (2006) - SUSPENSION Aug 8, 2019
Incident date: Aug 8, 2019
REAR SPROCKET BOLTS ARE KNOWN TO BACK OUT AND HARLEY DAVIDSON HAS MULTIPLE OCCURRENCES REGARDING THE DYNAS AND HAS YET TO INFORM THE PUBLIC. MY BOLTS BACKED OUT TWICE. ONCE LAST NIGHT AND ONCE ABOUT 6 MONTHS AGO. I HAVE PHOTOS AND DOCUMENTS REGARDING THE 1ST OCCURRENCE. MY HARLEY IS NOW BACK AT THE HARLEY DEALERSHIP WITH THE SAME EXACT ISSUE. THE SERVICE MANAGER KNOWS IT IS AN. ISSUE BUT BY HAR... Read more
HARLEY-DAVIDSON FLHR (2003) - SUSPENSION Aug 6, 2019
Incident date: Jan 8, 2016
I AM WRITING AS TO A SAFETY CONCERN DEALING WITH ALL OF HARLEY DAVIDSON'S TOURING BIKES. AFTER CONTACTING HD ABOUT MY CONCERNS I REALIZED I WOULD HAVE TO TALK TO SOMEONE WHO CARED. THEY HAVE A MAJOR PROBLEM WITH THE SWINGARMS ON THESE MOTORCYCLES THAT CAUSES DANGEROUS OSCILLATIONS THAT CAUSE THE BIKE TO LOSE CONTROL AT SPEEDS FROM 60MPH TO ABOUT 70 MPH. THE BIKES TEND TO FISH TAIL THAT CAUSES THE... Read more
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