Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 64,800 complaints for GMC

Incident date: Apr 28, 2023

Last month I began experiencing a strong fuel odor after driving, most noticeable outside the driver-side rear door area, which aligns with the warning sign described in the recall report. This is a time-sensitive safety concern. [XXX] (PCNA 573 filing with NHTSA). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jan 16, 2026

UNKNOWN

Incident date: Dec 28, 2025

Warranty Alignment: This failure occurred at 47.7k miles, well under the 60,000-mile threshold of the Supplemental Restraint System Limited Warranty. Known Defect: This repair is the subject of a specific Service Bulletin (RCM_a078), confirming it is a known manufacturing issue and not standard wear-and-tear. Safety Criticality: The SRS is a primary safety system. Forcing a customer to pay for a... Read more

Incident date: Nov 13, 2025

I was driving, there was a loud pop, then warnings popped up on the dash and I lost power. I was able to limp the car back to my house, because I had just left. I assume it is the ICCU. I’m reporting this because it is a known issue that Hyundai has not seemingly been able to repair. With the pedal to the floor, I got up to 25 mph. Luckily, I was near home and not on a highway.

Incident date: Dec 17, 2025

The trunk fails to open via kick correctly and then has closed in the midst of using the trunk space. It has not performed the “kick to close” function since purchasing the vehicle. We have two young children and this has brought a scare a few times. We love our Volvos but this has been our only concern.

Incident date: Jan 12, 2026

My vehicle has a documented excessive oil‑consumption defect. After a 1,000‑mile oil‑consumption test performed by a Hyundai dealership, the engine was found to have consumed 2.8 quarts of oil, which is far above normal and poses a safety risk. The dealer referenced TSB 23‑EM‑008H and recommended a chamber cleaning but could not guarantee it would resolve the issue. Hyundai Motor America... Read more

Incident date: Dec 26, 2025

This complaint concerns a 2016 Airstream Interstate motorhome that has experienced multiple safety-critical failures involving the electrical system, engine starting system, fuel/propulsion system, and electrically controlled exterior components. While driving at highway speed, the exterior power awning deployed without warning or user input. The awning repeatedly extended and retracted uncontrol... Read more

Incident date: Jan 11, 2026

I have the 6.2L in the truck… I had the recall done due to lower motor crank bearing failure last fall… It passed the recall. They changed the oil cap and changed to a heavier weight oil… This week, the lower engine disintegrated and had to get towed into the dealership dealer is telling me I need a new motor

Incident date: Jan 6, 2026

Truck bucked twice in high-speed lane of the highway, gas pedal went soft and we luckily were able to coast the truck to the side of the highway without getting hit. The truck put itself in neutral when we lost the engine and the truck would not restart. It had to be towed, while me and my two kids stood on the side of a dangerous highway for 45 minutes in the snow. The truck has 52,000 miles, Eng... Read more

Incident date: Aug 9, 2025

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. ... Read more

Incident date: Dec 14, 2025

Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield

Incident date: Dec 5, 2025

On January 8, 2026, my 2014 Ford Explorer (VIN: [XXX] ) caught fire without warning. The vehicle was parked in my garage prior to departure. When I pulled the vehicle out to leave, I noticed something burning on the garage floor. I briefly returned inside to extinguish that small fire, and when I turned back, the vehicle itself was on fire. I immediately moved the vehicle onto the grass away from... Read more

Fire

Incident date: Jan 12, 2026

We have tried to get our local dealership to replace the seatbelt in reference to Hyundai major safety recall 283. They have not provided a remedy to my families daily driver. We scheduled an appointment to make the repairs on 12/18. My wife took the vehicle there just for them to tell us they did not have the parts to make repairs. She was told this on the phone as well when she called on 1/7, 1/... Read more

Incident date: Jan 18, 2026

Improper seal on the seam (?) above let water leak into my power tailgate control module. It caused all the dash lights to sporadically rapidly flash, told me I have a transmission problem and my blind spot warning didn’t work right. Pulled out the tailgate module to find water in the module with a failed circuit board. Also wires leading into the module were wet

Incident date: Jan 9, 2026

Received safety recall August 22, 2025. Still no remedy or communication. Recall data was refreshed January 19, 2026 reports unrepaired recall with no remedy plan. Is this a continuing safety risk?

Incident date: Jan 9, 2026

The Anti-lock braking system and the electronic traction control system are both failing. There were previous recalls on both systems that say they have been repaired, but the lights for both are constantly on. The brakes do not work fully, and it has caused me to slide down the street from my workplace. The electronic traction control system not working has caused it so that my four-wheel drive d... Read more

Incident date: Aug 29, 2024

Theres a problem with the lifters.They are of the "MDS" type.If exposed to too much pressure while cold they appear to have a issue with the needle bearings failing.This problem was corrected on two other occasions and repaired.Its making the same noise again.Prior to this i had contacted the California Dispute Settlement Program as this purchase was from that state and had suggested they replace... Read more

Incident date: Jan 2, 2026

Upper radiator hose is leaking

Incident date: Dec 10, 2025

the fuel gauge, mileage don't show until the car is warmed up. this happens on a cold weather.

Incident date: Aug 30, 2025

White smoke poured out of exhaust upon starting vehicle. When driving the vehicle will smoke and lose power/go into limp mode not letting you accelerate essentially causing you to stop in the middle of traffic or highway and causing the heat not to work. Same model with different vin numbers are already on recall but my vin number is not even though it’s the same engine and I’m having the same... Read more

Incident date: Dec 20, 2025

I purchased my vehicle 6 months ago. I had no prior issues outside of a rough drive or a very slight burning smell from time to time. 12/2025 I found out through my auto insurance that my vehicle had a active safety recall (25S76) so I scheduled with my local Ford to get the temp software PCM update done until the remedy becomes available. Immediately after the software update I started getting a ... Read more

Incident date: Jan 19, 2026

I am requesting formal escalation and review of my case due to a repeat failure of a safety recall component that has rendered my vehicle unsafe and not safely operable. My vehicle is a 2016 Ford Fusion. In 2024, a door latch safety recall repair was completed at an authorized Ford dealership. The same door latch has now failed again, causing the door to not close or latch at all, creating the sa... Read more

Incident date: Jan 1, 2026

Every time I turn fully left or right there is a clicking, binding type noise. Gos away as steering is straightened. Have not gone to dealer yet because I have heard on Prologue forum web site that it is not being fixed yet, some have been in 3 to 6 times to replace cv axles, but that Honda engineering is working on a fix, ie a newly designed cv axles. Would appreciate any help on speeding up thi... Read more

Incident date: Jan 1, 2026

Was driving heard a noise and then lost power to gas peddle and bunch of smoke and then flames coming from front of car got out and there were flames coming from hood eventually flames died down and was just smoking police &fire department were called. Piston blew through engine block these engine have a known oil consumption issue and I have kept up with oil .

Fire

Incident date: Jan 19, 2026

ICCU failed. Confirmed by dealer diagnostic.

Incident date: Jan 19, 2026

This complaint is for the tail light center light, race track light. Water has built up inside the lens after multiple times draining. The water has cased the racetrack light to completely burn out.

Incident date: Jan 18, 2026

Premature degradation of Passenger Side CV axel just before 16,000 miles (no complete failure) Replaced by dealership under warranty.

Incident date: Dec 29, 2025

While driving earlier in the day, the car choked twice at different times but continued normally. Later in the evening, I left my carport and while driving down the street the check engine light came on and the car choked again like it wanted to cut off but didn’t. I immediately turned around and went home. Not sure what’s going on. I checked my car manual and it says it might have something ... Read more

Incident date: Dec 17, 2025

Telematics module failed and the vehicle couldn’t connect to emergency OnStar services if involved in crash. GPS also doesn’t work with a faulty module. No cellular or WiFi connectivity. Car reroutes to somewhere without this module working. I’m paying for the OnStar subscription but with a faulty module it can’t connect. GM says part back ordered with no ETA. Thousands of people are repor... Read more

Incident date: Dec 6, 2025

Starting in October 2025 at about 131700 miles and continuing into Jan 2026 my 2016 Ram Eco Diesel would periodically loose power steering capabilities . First time it did it no malfunctioning indicator lights ! I did my due diligence and took it in to selling dealer to look into it. I attached invoice where they say nothing found and they had it a week! . Shortly after getting back from dealer , ... Read more

Incident date: Dec 6, 2025

My 2023 Hyundai Ioniq 5 suffered a sudden Integrated Charging Control Unit (ICCU) failure that put me in grave danger. As I left my workplace in the evening, I heard a “pop” sound and got the dashboard warning, “Check Electrical Vehicle System.” It was unclear what the warning meant. I had 65% charge left at that point. As I began driving, the gas pedal “stuck,” not allowing me to acc... Read more

Incident date: Dec 6, 2025

Incident date: Jan 12, 2026

The problem is when the weather turns cold my car a Volvo 2003 S 60 turn signals do not operate, or if they do turn on sometimes the turn signals won't stop flashing until you turn the ignition off. The head lights also will not turn on at any setting during this time. When the weather turns warm again everything works until the weather turns cold again. It appears to be related to the CENTRAL EL... Read more

Incident date: Oct 8, 2025

I purchased the vehicle which had minor passenger door damage under $500. There were false reports on Copart and Autobidmaster about the vehicle. They lied and said the vehicle was 91.2 percent damaged. The businesses are false. They admitted insanity as their fraudulent motivation. The title should be clean title and the door has been completely repaired. The title to the vehicle should be in my ... Read more

Incident date: Jan 10, 2026

Unknown, my ESP KEEPS Coming trying to see if it’s recall

Incident date: Jan 17, 2026

I was stopped and went to pull out of the gas station. With my foot on the throttle I pull out. And it would not accelerate. I had to pump the gas pedal I almost got hit by oncoming traffic due to the lack of acceleration this has happened multiple times Very dangerous

Incident date: Jan 14, 2026

While at a Stop as the engine turns off and awaits decompression of brake to turn on again vehicle moves forward bit, then the engine shuts down while in drive (stalls) had a vehicle hit me in rear but luckily I had my trailer hitch on because it saved me from body damage . I had to place in park and restart this has happened several times before and I’m kinda nervous and makes my wife nervous w... Read more

Crash

Incident date: Jan 1, 2026

2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehicle still moves. Rear wheels slide while front wheels roll. Occurred multiple times over several years, including a recent incident where a person was nearly struck. Dealer unable to diagnose.”

Crash

Incident date: Sep 2, 2025

The issue involves the upper corners of all four door frames on my 2024 Chevrolet Trax, which are extremely sharp. The vehicle is available for inspection upon request. On approximately May 13, 2024, and again on August 16, 2025, my passenger in the front seat was struck in the face by the sharp door frame corner, while exiting the vehicle. In both incidents, the corner cut my passenger's cheek b... Read more

1 injured

Incident date: Dec 29, 2025

After a rear end hit by another car the red alert/caution light for the airbag system on the front electric dashboard was lit up. The system did not engage after being hit and after taking the car into for repair replacement parts are not available over 5 months later for the same year and model by any original source in the US as of today. Accident occurred in August 2025. Repair shop did identi... Read more

Crash

Incident date: Dec 29, 2025

Crash

Incident date: Jan 4, 2026

On July 9th, 2025, our car's engine failed. It was discovered that it was due to the safety recall 23S64 (Engine Oil Pump Failure). We were ill advised by Ford motor company customer relations specialist and ended up paying almost 1,000 for a rental car that should have been covered by the recall. We waited almost 5 months, to receive the car back fixed. It took us begging for the car to be shippe... Read more

Incident date: Jan 16, 2026

The vehicle shut off in the middle of the street. I had to get it jumped to start again. There was a fuel leak. Car is still smelling like fuel after getting it repaired. The vehicle doesn't alert if your close to a car or anything

Incident date: Jan 16, 2026

The vehicle in question had approximately 5000 miles when low oil light came on, it was 2 quarts low. this was after the first oil change at around 3500 miles. I had the dealer do an oil consumption evaluation. They check the oil every 500 miles and confirmed it was using 2 quarts every 2500 miles. They informed me GM says this is normal. I cannot disagree more with that claim. GM knows they ... Read more

Incident date: Dec 17, 2025

The motor blew up. This is the second motor. Toyota hasn't approved a new motor even though their recall says i need one.

Incident date: Jan 10, 2026

To my understand, the ICCU keeps shutting down and is causing issues with my car? This is apparently a huge issue with a bunch of Hyundai's from 2022.

Incident date: Jan 6, 2026

I brought my vehicle to the Jeep of concord for a fuel pump relay recall and oil change on 11/12/25. Prior to 11/12 the vehicle did not experience any of the issues described below. On 11/13/25, a dealership representative sent an inspection video stating the vehicle was in immaculate condition following the recall repair. However, within less than 24 hours, the check engine light illuminated, and... Read more

Incident date: May 1, 2025

I was involved in a severe motor vehicle collision in a 2017 Hyundai Sonata. The airbags failed to deploy during the crash. I sustained serious injuries and was transported from the scene by EMS. This vehicle has known safety recalls, and I believe the airbag non-deployment may indicate a safety defect.

Crash 1 injured

Incident date: Dec 13, 2025

I am reporting a safety defect in the 2025 Toyota Highlander Hybrid Nightshade involving the multifunction turn signal switch. The interior trim adhesive on the steering column has experienced a chemical breakdown (adhesive migration), causing the turn signal stalk to become stiff and bind. This obstruction makes it difficult to engage the turn signal and occasionally prevents the signal from "aut... Read more

Previous 1 2 3 4 5 ... 73 74 75 ... 1295 1296 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog