Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 64,800 complaints for GMC

Incident date: Feb 26, 2026

am writing again regarding serious safety concerns with my Chevrolet Equinox EV RS. This is my fourth attempt to contact Chevrolet, as my previous emails have not received a response. These issues present a significant safety risk and require immediate attention.The problems I am experiencing include: Unintended lane movement: The vehicle shifts into another lane without any steering input from me... Read more

Incident date: Feb 19, 2026

Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes high... Read more

Incident date: Mar 5, 2025

The contact owns a 2026 Kia K5. The contact stated that after starting the vehicle, the engine immediately started to rev extremely high, and smoke was coming from under the hood, and the front passenger side lights failed to illuminate. There was a sizzling sound coming from the engine compartment, and the hood was very hot to the touch. The contact turned off the vehicle, and a tow truck company... Read more

Incident date: Mar 5, 2025

Rear view camera has sometimes screen has inverted view, totally blank, and even blue screen, sometimes works for a few seconds and then goes blank

Incident date: Mar 4, 2026

Check engine light came on last week. Took it into the repair shop and they let me know that there is coolant in the first cylinder. There is not a recall for this but it is a known issue with Ford escapes designs and that Ford has redesigned the engine block and gasket, and in some cases, they are replacing the entire long block.

Incident date: Aug 28, 2025

I am reporting a suspected defect involving the front suspension or steering system of my 2026 Tesla Model Y AWD. The vehicle produces loud popping, knocking, and rattling noises from the front end when turning the steering wheel at low speeds, particularly when the steering approaches full lock in either direction. The issue is most noticeable when entering or exiting uneven surfaces such as slo... Read more

Incident date: Aug 28, 2025

Incident date: Mar 1, 2025

I was driving to work when suddenly my steering wheel gets supper heavy as I was making a turn shook the life out of me my eps went out if you could please do a good will repair or see if there’s any extended warranty please check for a TSPs

Incident date: Mar 2, 2026

Both catalytic converters have failed, with one have a catastrophic failure, resulting in pipe becoming disconnect from the exhaust system and dropped to pavement while vehicle was traveling at interstate speed. Pipe was facing forward when it dropped. Posed severe risk to myself and other vehicles. Disabled vehicle was towed to Ford dealership where it was confirmed both converters were cracked... Read more

Incident date: Mar 2, 2026

The contact's daughter leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while her daughter was driving approximately 70 MPH in the middle lane, the vehicle stalled. It was unkn... Read more

Incident date: Feb 2, 2026

The engine failed on I-17 while driving 75MPH on 2/14/2026. The car shifted into neutral and was able to coast on to the berm of the interstate. The car was towed to Flagstaff Chevrolet and was determined to have engine failure and is waiting for a replacement engine. When the engine failed a warning message came on warning of severe engine overheating and shut down and the car automatically sh... Read more

Incident date: Feb 18, 2026

On 3/3/2026, I brought me JEEP 4XE to the Jeep dealership in Paris, Kentucky to have the 68C recall performed. The Jeep dealership used version #7 of the 68C recall instructions to updated all software modules and then to perform a 7 mile test run to engage the electric engine and to stress the vehicle per the instructions documented in the recall instructions. Document is identified as: * High V... Read more

Incident date: Feb 18, 2026

Incident date: Mar 4, 2026

While driving approximately 70 mph on I-10 in Louisiana late at night, my 2020 Hyundai Kona EV displayed a “Check EV System” warning while I was on the highway. There were no safe areas or emergency shoulders available to pull over, so I continued driving toward the nearest exit. Approximately 15 minutes after the warning appeared, as I attempted to exit the highway, the vehicle suddenly lost... Read more

Incident date: Mar 2, 2026

Circuit Malfunction- Faulty wiring causing ABS, and EPC damage and defects.

Incident date: Jul 1, 2025

The contact called on behalf of the owner of a 2024 Kenworth W900. The contact, who is a fleet manager, stated that while one of the drivers was driving uphill, the vehicle stalled. The driver called and the contact went to the location where the vehicle was pulled over. The contact stated that there was fuel spewing from the injection pump. Upon further inspection, the contact became aware that t... Read more

Incident date: Oct 3, 2024

The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving from a complete stop, the vehicle hesitated, jerked, and failed to respond on some occasions, requiring the vehicle to be turned off and restarted. The contact stated that while driving at various speeds, the vehicle jerked significantly and almost stalled while depressing the accelerator pedal. The check engine warn... Read more

Incident date: Mar 3, 2026

Two separate times, driving at highway speed, the truck shifted into first gear and I had to pull over. A wrench symbol also popped up where the speed is usually displayed.

Incident date: Feb 19, 2026

While driving on the highway, my Jeep completely shut off and I lost control of everything the staring and I have no clue why it just shut off. I’m worried if I drive it I could do this while I’m on the highway and the third lane and I may end up in a collision.

Incident date: Feb 15, 2026

The engine will shut off at random times without warning causing the vehicle to stop suddenly

Incident date: Feb 15, 2026

The contact's son owned a 2016 Jeep Renegade. The contact stated that after his son parked the vehicle in the driveway and turned the vehicle off, the son entered the home and moments later noticed an orange glow coming from outside. The son went outside to investigate and discovered a foot tall flames coming from under the hood of the vehicle. The son attempted to use a fire extinguisher to extin... Read more

Fire

Incident date: Feb 25, 2026

Subject: Safety Concern – Backup Camera Failure Causing Complete Safety System Malfunction (2022 Kia Telluride) I am reporting a safety concern regarding a 2022 Kia Telluride related to the rear backup camera assembly. The backup camera failed due to water infiltration through the camera seal, which entered the camera housing and caused an electrical short. When this occurred, the failure did ... Read more

Incident date: Jan 15, 2026

The steering feels notchy on the highway and if is difficult to make small steering corrections

Incident date: Jan 15, 2026

2025 Acura MDX failed to restart after an auto-idle stop at a light in heavy traffic. Second time this has happened and dealer has not resolved

Incident date: Mar 3, 2026

I was cruise control 80mph and my.power steering went out. Esc power steering warning on dash. Car is incredibly hard to steer. When I turn car off and back on it might go away for a few minutes but then come.back randomly in a scary scenarios. Thing is a death trap.

Incident date: Mar 3, 2026

I noticed vehicle jerked a couple times when it shifted gears while driving. Shortly after, reduced power mode light came on. Vehicle did not shift past lower gears and had no reverse. Took to local dealership, they said it needed a transmission valve body overhaul. This is a known problem with 2022 gmc yukon xl, however, they said it was not associated with my vin. This cost me almost $2,000 ... Read more

Incident date: Dec 27, 2025

Hi I bought a Jeep Cherokee Trailhawk 2018 at GM Motors (Old Bridge), I have on open recall and I take it to the dealer, Jeep Dodge Chrysler located at Bloomfiel, I talked to Tony the supervisor and they refused to fix it,this incident happened last July he told me come back in 6 months so in December when I get there he told me they have a lot of work call them in January, and when I call them la... Read more

Incident date: Nov 6, 2025

I was driving the vehicle and suddenly the steering wheel started to getting hard to turn it and the dash board doesn’t show any failure I went right away to dealership close by they inspected the vehicle they states there is a power steering failure but the car never showed any failure on dashboard or safety system

Incident date: Nov 6, 2025

Shifter stuck in drive and blinking yellow D indicator light after stopping for a gate to open. Power cycle of vehicle did not resolve. Leaving vehicle stranded. No service lights engaged. A quick internet search shows this to be a known issue. Self-resolved after letting vehicle off for 30 minutes.

Incident date: Nov 6, 2025

My gas tank leaks out the top when filled. Currently, all check engine lights are on and all of the safety features of the vehicle have been disabled. When I took it to Subaru, they said there is an open recall with no remedy. This is ridiculous. My car has every check engine light on! How am I supposed to know if there is an actual problem with the car?

Incident date: Feb 18, 2026

A coolant hose located on the top of the engine developed a leak that caused the engine to overheat. It was necessary to remove several components of the engine to reach and replace the leaking hose. This repair cost over 5000 dollars with the associated labor cost. Vehicle had less than 6000 miles on it at the time of the incident. It took several weeks to get the needed parts.

Incident date: Feb 18, 2026

I was sent a letter in the mail asking to bring in my vehicle for a safety recall involving the rearview camera. I scheduled an appointment with Key Hyundai of Milford, CT. After waiting for an hour, I was told that the dealership did not have the part needed to perform the repair and that they would call me when the part came in. It has been three weeks and I have not received a call or been cont... Read more

Incident date: Feb 20, 2026

Very unusual and excessive rear brake pads and rotor decay, I was asked by dealership to replace brake pads and rotor just at 22000 miles, and then after replacing again they are asking to replace just after another 19000 miles. And the automatic brake sometimes gets scary, get too close to the front vehicle without reducing speed while driving in cruise control mode.

Incident date: Sep 1, 2025

dragging, grinding, or rubbing noises from the rear of a 2021 Bronco Sport during low-speed turns are a known issue commonly associated with a faulty rear drive unit (RDU), often appearing around 40k-60k miles. This problem, sometimes described as a, shutter or chattering, is often tied to contaminated fluid caused by a defective or improperly designed vent hose that allows debris to enter the sys... Read more

Incident date: Sep 1, 2025

I own a 2017 Jeep Cherokee Trailhawk (VIN: [insert VIN here]) affected by NHTSA Recall #25V-011 (FCA #01C) for PTU failure due to an improperly seated snap ring, causing spline wear and loss of drive power. This is a safety defect risking sudden power loss while driving. The vehicle failed suddenly in July 2024 after a car wash: grinding noise, loss of power, unable to shift into park. It drove p... Read more

Incident date: Sep 1, 2025

On February 26, 2025 I was driving my 2018 Honda Accord Sport (118,000 miles) with a 1.5t engine on a 55mph 2 lane roadway at approximately 55mph with 4-5 cars behind me when the engine suddenly went into "limp" mode and quickly decelerated to approximately 25 mph. I could see the cars behind me suddenly brake to avoid hitting me. I pull off on the shoulder, turned my car off and restarted. The... Read more

Incident date: Feb 5, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the back over prevention camera failed to operate as needed, with a black screen displayed. The failure prevented the driver from seeing obstacles behind the vehicle, creating a safety hazard. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall ... Read more

Incident date: Feb 28, 2026

The contact owns a 2023 Jayco North Point Travel Trailer equipped with a Norcold refrigerator, Model Number: 2118SST, Serial Number: NR07DS0. The contact discovered a yellow fluid leaking from the outside of the trailer due to a refrigerator propane line leak. The refrigerator was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V784000 (Equipment); however, t... Read more

Incident date: Feb 27, 2026

Driving home last night looking in my rear view mirrors I noticed it looked dark at the back of my F150. Once home I noticed I had no rear running lights, no brake lights, no rear turn signals. Not sure related but 2 days earlier I noticed that about 5 indicator lights on my dashboard were activated all relating to driver assist lane changing, backing up assist, hill parking assist, traction con... Read more

Incident date: Jan 17, 2026

"Reporting a Material Compound Failure on a set of 4 Falken Wildpeak AT Trails tires (size 215/70/16) sold as 'new' but manufactured in 2021 (DOT 3921). Despite 8/32" tread remaining (75% life), from there original 10/32'' tread the rubber is failing with severe dry rot/cracking through the sidewall and markings on all 4 tireson the outside,and inside of the tire walls. This is a safety hazard inv... Read more

Incident date: Feb 23, 2026

1st instance: Battery Coolant errors that occurred on and off. 2nd instance: The ICCU unit failed and car was not able to charge via level 2 and only fast charge. Car was still operable. Dealer replaced ICCU 3rd instance: The ICCU failed and car was rendered inoperable. Dealer Replaced ICCU. We are now on our third ICCU since we purchased the car in 11/26/2022. This would be considere... Read more

Incident date: Feb 16, 2026

The frame was not professionally undercoated and is actively falling apart. Super unsafe to drive.

Incident date: Feb 28, 2026

2018 toyota highlander awd. Whining noise when gas is pressed. Whining stops when gas pedal not engaged. Started at 116000 mileage. Regular service done at dealer. Slippage/ delay in gear shifting (automatic). No light on dash to show there may be an issue. Bought a toyota, because they are supposed to be great cars that run long time. Not real happy to hear that they know they have quality and tr... Read more

Incident date: Feb 28, 2026

Power lift gate and power sliding doors failure alerts keeping showing up. They flash on and off on the display even while driving which can be very disruptive. The issue occurs randomly every few weeks The dealer quoted close to $2000 to attempt to fix it

Incident date: Nov 4, 2025

My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has experienced recurring drivetrain instability beginning at approximately 2,000 miles while under factory warranty. The vehicle intermittently exhibits a high-RPM flare during acceleration, where the engine speed increases without a commensurate increase in vehicle acceleration. The transmission then abruptly engages, causing ... Read more

Incident date: Feb 28, 2026

Tire rods and suspension failed vehicle is unsafe to operate .

Incident date: Mar 2, 2026

Loud static noise coming from speakers even when audio is turned off. Consistent with bluetooth radio or radio off it is terribly loud and dangerous to be driving with. Think its a head unit issue please need a factory recall

Incident date: Mar 2, 2026

I am filing this formal complaint against Genesis Motor America (a division of Hyundai Motor America) for the repeated failure to repair my defective 2024 Genesis GV70. The vehicle has been a nightmare of safety hazards, financial ruin, and life degradation, with over 240 days out of service in 8 months. This saga began as a dream purchase, but quickly turned into a relentless horror story of mec... Read more

Incident date: Feb 27, 2026

The contact owns a 2015 Chrysler 200. The contact stated that while driving at an undisclosed speed, the driver’s side headlight failed to function as intended. The message "Headlight not Working" was displayed. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The driver’s side headlight was replaced; however, several days later, while driving at a... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog