Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 64,800 complaints for GMC

Incident date: Mar 6, 2026

Excessive oil consumption. The vehicle is burning nearly 4 quarts of oil between changes. This started at around 100,000 miles with no warning lights. The only indication was a strange tapping noise coming from the engine.

Incident date: Mar 6, 2026

The Driver's side pillar along the door and windshield blew off and almost hit the car behind me. On 10/22/24, the exact same thing happened but on the passenger side that time. Our Ford Dealer said the 2020 Ford Explorer model was not a recall item only 2017-2019 however later models also had many issues where these side pillars blew off.

Incident date: Mar 6, 2026

Coolant intrusion causing need for engine replacement. Like many others I've read about this is a KNOWN ENGINE DEFECT that Ford does not want to fix.

Incident date: Mar 8, 2026

Airbag light is on, sensor ordered from Honda per dealership owner, Dino. Honda should be aware of this and reporting sensor light defects on airbags for drivers side, as that is a safety issue. Seller plans to have remedy by friend who works at Honda dealership, however with airbag safety it should be repaired at the Honda store for it to be reported to carfax that is was an error amd changed. ... Read more

Incident date: Mar 4, 2026

The gas pedal pushes itself down and makes the car uncontrollably accelerate. Braking does not stop this from happening and vehicle is not able to be stopped until the gas pedal decides it's done accelerating. This is VERY dangerous. I believe this is called ghost acceleration. It has almost caused multiple accidents.

Incident date: Mar 1, 2026

My 2025 Toyota Sienna XLE (VIN: [XXX]) is subject to Safety Recall 25V668 related to defective second-row seat rail welds. The recall states that the seat structure may fail during certain high-speed collisions, increasing the risk of injury to passengers. As a result of this safety recall, my vehicle was suspended from passenger rental service on October 6, 2025 and has remained unusable for it... Read more

Incident date: Mar 1, 2026

Incident date: Mar 18, 2024

2019 F-250 6.2 84k miles fuel pump check valve has gone back no a new issue it’s all over the web with problems most are seeing it with even 40k when you put a new one in you get less then that or equal amount and it goes out.

Incident date: Jan 14, 2026

I was sold this car by Edwin Giraudo at Thundercars dealer without being notified of a safety recall. He did not offer to fix the issue at all or notify us of the issue. On the way home the same day we noticed that the hood started to slightly come up and after my own investigation I found that it was a recall and it's affecting the transmission due to all the debris and dust.

Incident date: Jan 14, 2026

For over a year, my SVC 4Wdrive light continues to be on. I received a PTU recall notice a year ago with a recall with no fix at the time. I had the dealership look at the issue with he service light always turning on at random times. They informed it was related to the recall and the vehicle was still okay to drive. When I use 4W drive the SVC light comes in on addition to randomly coming on at a... Read more

Incident date: Mar 4, 2026

I experienced a complete electrical failure in my 2024 Cadillac Lyriq that prevented access to the vehicle while an infant was inside. The incident occurred when the vehicle’s 12-volt battery system failed, causing a total loss of electrical power and rendering the vehicle completely unresponsive. As a result of this failure, all electronic entry systems stopped functioning and the exterior door... Read more

Incident date: Mar 4, 2026

The oil cooler line is leaking, and the vehicle is available for inspection upon request. This safety concern is addressed under GM Program N192220080. The Hazard is Present: The leak is active. The risk of total line detachment and engine seizure is the same in Texas as it is in Alaska (the US state the GMC recalled the exact same part). An engine seizure and loss of propulsion is an immediate da... Read more

Incident date: Mar 4, 2026

Incident date: Feb 10, 2026

1. Electrical System Failure: While traveling on highway, alternator failed suddenly within 2 minutes of “service soon” and “check electrical system” warnings. Caused complete loss of motive power, electronic parking brake locked up while driving, loss of power steering, all gauges failed, transmission shifted into park while in motion. Battery was damaged (“fried”). Engine continued ... Read more

Incident date: Feb 11, 2026

Incident date: Feb 27, 2026

Computer system keeps messing up, I’ve taken it in a couple times for the same issue and it still keeps getting worse, sending wrong signals also sometimes it revs up when driving out of nowhere and it’s dangerous

Incident date: Feb 27, 2026

Incident date: Mar 6, 2026

There are times when my car comes to a stop shuts off ( auto off) then will not turn back on. This has happened numerous times. The dealers states that this a battery problem

Incident date: Mar 6, 2026

My 2023 Kia K5 experienced a fuel system issue related to Recall SC288 (Fuel Tank Inspection & ECM Update). The vehicle displayed a check engine light and could not accept fuel while refueling. The vehicle was taken to a Kia dealership on May 21, 2025 where the recall inspection failed. The repair order states the fuel tank swelled and damaged the body of the vehicle. Kia opened a Techline case a... Read more

Incident date: Feb 20, 2026

While driving at normal speed, my 2022 Hyundai Palisade suddenly lost power without warning. Multiple warning icons appeared on the dashboard at the same time. The vehicle immediately slowed down and became unsafe to operate. After pulling over, the vehicle would not restart and had to be towed. This created a dangerous situation on the roadway. I am reporting this because I wonder if other owners... Read more

Incident date: Mar 6, 2026

I have 4 of the Nuna revv car seats. 2 of these seats have malfunctioned and are stuck in the forward facing position and Will not rotate once the release handle is pressed. I contacted the manufacturer and they stated the seat is two years old and not covered under warranty. And I have an option to purchase a new seat for 400$. I feel like this is extremely unsafe. My son still rear faces and I w... Read more

Incident date: Sep 10, 1968

ICCU failed. Towed to dealer and awaiting a replacement.

Incident date: Mar 5, 2026

Painting chipping on front top car... Seatbelt don't fasten all the time...Lights are dim.

Incident date: Mar 5, 2026

I am submitting this complaint regarding a catalytic converter failure on my vehicle and the manufacturer’s refusal to honor the warranty. My vehicle is a Toyota that is approximately two years old and currently has about 31,000 miles. The catalytic converter has failed well before what would normally be expected for this component. When I brought the vehicle to the dealership for repair under... Read more

Incident date: Mar 6, 2026

My 2014 Kia Sorento EX was purchased brand new, one owner, and started losing paint in several areas on the outside of the car and is horrible. So many 2014 Kias have this issue. It is a BAD PAINT job. This should never happen and I’ll never buy another Kia. Kia should fix these issues immediately. My Kia is in great shape except for the horrible paint.

Incident date: Mar 6, 2026

On March 5, 2026 my son and I were sitting parked in my 2019 RDX A-Spec SUV when we heard a loud cracking sound and my rear windshield shattered. We got out of the car and did not see anyone or anything nearby that could have impacted the windshield. There were no objects on the ground or inside of the car that could have caused the break. I called 911 to get emergency assistance because at the... Read more

Incident date: Mar 6, 2026

I was driving down the road at approximately 55 mph when all of a sudden, my truck decelerated and a warning signal displayed on my dash indicating my speed was being forcibly reduced to approximately 30 mph. Fortunately, I was on a rural road versus the interstate. I pulled over and had an OBD2 reader. The reader indicated I had a P-2138 error code from a "voltage correlation error between the... Read more

Incident date: Mar 6, 2026

Incident date: Mar 4, 2026

known software glich known as "the Italian Bug" Car switches to Italian and disables FCW, paddle shifting and changes many features to metric, farenheit to celsius, psi to kpa, mph to kilometers, many features can be reset but not FCW and Paddle Shifting. It's unknown what other features get disabled but this all causes significant driver distraction trying to reset everything while driving as the... Read more

Incident date: Dec 8, 2025

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while making a turn to the left or the right at slower speeds, the vehicle stalled and lost automotive power. No warning light was illuminated. The contact stated that the vehicle was restarted as a temporary fix. The vehicle was taken to a local dealer, where a ground cable replacement was performed. The vehicle was repaire... Read more

Incident date: May 2, 2025

The contact leased a 2024 Volvo XC90. The contact stated while driving at various speeds, the infotainment screen and instrument cluster went black with the message "Critical Error - Pull Over When Safe". The contact stated that the failure had occurred several times at various speeds. The contact pulled over and turned off the vehicle. The vehicle failed to restart and was towed to a local dealer... Read more

Incident date: Feb 23, 2026

Subject: Tesla Self-Driving / Autopilot Incorrect Maneuver at Intersection Vehicle: Tesla (model: ***Y_)Software: Full Self-Driving / Autopilot (specify which was active)Date: __[XXX]__Time: _[XXX]___Location: _***San Carlos, [XXX] ____ (city, intersection or street) Description of Incident: While the vehicle was operating with Tesla’s driver-assistance system engaged, the naviga... Read more

Incident date: Mar 6, 2026

I owned a 2021 Hyundai Elantra N Line that experienced a recurring transmission issue. In warm weather conditions the transmission would intermittently slip and stutter, causing a jerky engagement when attempting to accelerate. In cold weather the vehicle operated normally without these symptoms. When the issue occurred, the vehicle would sometimes hesitate or fail to move forward smoothly when p... Read more

Incident date: Mar 25, 2025

The contact owns a 2023 Ram 1500. The contact stated while driving at various speeds, the vehicle unexpectedly shut off. After restarting the vehicle, the battery warning light was temporarily illuminated and the vehicle operated normally. The failure had occurred on several occasions. The vehicle was taken to the dealer several times, but no trouble code was found. The vehicle was not repaired. T... Read more

Incident date: Oct 8, 2025

I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.

Incident date: Jan 9, 2026

The contact owns a 2025 Subaru Impreza. The contact stated that while driving at nighttime, the headlights failed to provide adequate illumination of the roadway ahead, reducing the driver's ability to see the roadway. The vehicle was taken to the dealer, where the headlights were raised; however, the contact stated that the failure worsened while driving in foggy or rainy weather, requiring the d... Read more

Incident date: Jan 9, 2026

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and was left for several months waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for th... Read more

Incident date: Feb 27, 2026

Engine-Excessive oil consumption. Other-backup camera does not work and hasn’t for some time is 2028 sant fe sport included in recall

Incident date: Feb 27, 2026

Engine-Excessive oil consumption. Other-backup camera does not work and hasn’t for some time is 2028 sant fe sport included in recall

Incident date: Mar 1, 2026

there have about 4 incidents where my vehicle has engaged the automatic emergency breaks while I’m driving, even though there are no cars around me close enough to cause that reaction. called 911 on most recent incident to get medical evaluation to check chest from seat belt sudden locking

1 injured

Incident date: Mar 4, 2026

Both headlights and taillights are stained on the inside of the lens with a white residue. My headlights are very streaky and it makes it difficult to see out of. Not the outside of the headlight, because when i rub my hands along the outsides, i do not feel any grabbing, scratches, film, etc.

Incident date: Mar 4, 2026

The contact's mother owns a 2018 Chevrolet Equinox. The contact stated that while his sister was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump and other fuel system parts needed to be replaced. The vehicle was not repaired. The contact researched online and... Read more

Incident date: Mar 4, 2026

When making a right turn from a complete stop, the vehicle intermittently exhibits noticeable hesitation and reduced acceleration compared to normal straight-line launches. This has occurred approximately 5–6 times. The delay in power delivery creates an unsafe condition when merging from on-ramps into higher-speed traffic, as the vehicle does not accelerate as expected. This mismatch between e... Read more

Incident date: Mar 4, 2026

The contact owns a 2022 Subaru Forester. The contact stated that while driving at 40 MPH, the brakes inadvertently activated. The contact was unaware whether any warning lights were illuminated. The contact stated that there was an abnormal sound coming from the brakes, and the brakes locked up during the failure. The contact regained control of the vehicle and continued driving after the failure.... Read more

Incident date: Feb 17, 2026

The contact owns a 2020 Acura RDX. The contact stated that after entering the vehicle and pressing the engine start button, there was an abnormal sound coming from the vehicle. Immediately following the sound, the rear window shattered without impact. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,055.

Incident date: Feb 17, 2026

See attached document for complaint. I received the safety recall on my 2015 Ford Taurus in October 2025 and as of yet have not received any information related to parts availability. I am writing this letter because I do not wish to be forgotten and wish this recall issue to be resolved. It has been three months, soon to be four. The rearview camera issue started in 2024 with my vehicle. The ca... Read more

Incident date: Feb 17, 2026

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had e... Read more

Incident date: Mar 2, 2026

The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his hand. The cut was approximately 2-3 inches long. No medical attention was needed... Read more

1 injured

Incident date: Feb 20, 2026

In early September 2025, I leased a 2024 Dodge Charger Daytona EV. Unfortunately, the vehicle has already been in the dealership service department three separate times since I took delivery. The first two service visits occurred after the vehicle completely bricked and would not turn on. I was informed that the vehicle’s electronic module required updating and that the batteries had repeatedly... Read more

Incident date: Feb 26, 2026

am writing again regarding serious safety concerns with my Chevrolet Equinox EV RS. This is my fourth attempt to contact Chevrolet, as my previous emails have not received a response. These issues present a significant safety risk and require immediate attention.The problems I am experiencing include: Unintended lane movement: The vehicle shifts into another lane without any steering input from me... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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