Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 64,800 complaints for GMC

Incident date: Mar 13, 2026

On 02/27/2026, a 2024 Mazda CX-50 (20700 miles) exhibited a severe burning smell following a 3-hour highway drive and a subsequent steep, 2-mile mountain climb to a restaurant in Jasper, TN. The smell was strongly observed by multiple occupants upon exiting the vehicle. On 03/02/2026, a technician at Mazda of Knoxville confirmed via video a 'flat grease ring' slung onto the undercarriage, indicati... Read more

Incident date: Feb 26, 2026

I took my Sentra to Performance Nissan located at 1345 S Federal Hwy, Pompano Beach, FL 33062 and was refused service. They refused to fix the safety recall on my vehicle because of a rebuilt title. I called Nissan Of America and was told regardless of a rebuilt title a safety recall should be fixed by the dealership.

Incident date: Dec 16, 2025

One day my pilot 2012 suddenly started turning on and off the passenger airbag then out of the blue the airbag system light when on. Scanned it an it reads the passenger weight sensor is not communicating the part is no longer available to purchase and it is in backorder with date of delivery to be determined. Car is not safe to operate and Honda is not selling the part anymore to get the repair. ... Read more

Incident date: Dec 16, 2025

Total of 3 incidents when my car had approx 1/8 to 1/4 of a tank of gas....as going up incline on interstate....car like stalls and slows down, will not speed up....get it over to the side to avoid being hit and it finally starts going again...close call with vehicles behind us in the passing lane. Below listed the last time it happened... Did not use to do this...first time was same area listed b... Read more

Incident date: Jan 13, 2026

While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stuttering and engine rpm fluctuating wildly. Fortunately I was in my neighborhood and was only going about 15 mph and was able to pull to a stop. The issue is with a faulty star bus connection near the glove box. After watching a you tube on the same issue, I learned to hit the a... Read more

Incident date: Jan 13, 2026

Incident date: Mar 10, 2026

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made awa... Read more

Incident date: Mar 10, 2026

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the accelerator pedal was depressed, and the vehicle hesitated before jolting into the next gear. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle occasionally lost automotive power while depressing the accelerator pedal. The contact ... Read more

Incident date: Mar 10, 2026

My transmission is slipping / hesitating / delay shifting. I have always had it serviced on time and taken very good care of it. I even went and had the fluid flushed & refreshed and it is still happening. It makes driving unpredictable and makes me feel extremely unsafe in my car. There aren’t any lights on, on my dashboard. It has not been inspected by the manufacturer, police, or insuranc... Read more

Incident date: Feb 13, 2026

Claim submitted to VW Customer Care on March 8, 2026. Current problems cited include: Doors malfunctioning; vehicle difficult to start and power off; steering and braking warnings; complete loss of power steering; compromised performance in significant lag between accelerator depression and vehicle response; electrical malfunction alerts (17+); numerous dashboard warnings; distressing repetitive... Read more

Incident date: Feb 13, 2026

Steering has seemed sticky since I bought car in July. On Jan. 30 after a 20 min drive on a freeway I entered a long sweeping right turn curve. During the turn the steering when jerked 3 times to the left. If there had been a car next to me, this would have caused a serious accident. Research shows this exact problem was under recall for the 2023-2024 Honda CRV's. Cause faulty EPS gear. Beave... Read more

Incident date: Oct 15, 2025

The contact owns a 2021 Jaguar F-Pace. The contact stated that according to the Owner's Manual, the fuel tank capacity was 21.7 gallons; however, the vehicle only allowed 14 gallons of fuel for a full tank. The contact stated that the mileage was also tracked per the fuel tank, and the fuel tank gallon did not match the mileage driven. The dealer was notified of the issue. The vehicle was not repa... Read more

Incident date: Mar 13, 2026

The contact owns a 2021 Hyundai Santa Fe. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V879000 (BACK OVER PREVENTION), but the failure occurred. The contact stated that the back over prevention camera displayed a distorted image or a black screen occasionally while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the ... Read more

Incident date: Mar 9, 2026

The blinkers, when you're making a turn does not turn off, it actually turns the blinker onto the opposite side.

Incident date: Mar 9, 2026

I own a 2017 Nissan Armada with factory paint color QAB Pearl White. The paint has begun peeling and separating from the primer in multiple areas despite normal use and proper care. This appears to be a premature paint failure or manufacturing defect, not normal wear. I am requesting Nissan review this issue for goodwill repair or extended paint warranty consideration.

Incident date: Mar 9, 2026

The contact's wife owns a 2017 Hyundai Tucson. The contact stated that the engine was consuming an excessive amount of engine oil. During frequent oil checks, the oil on the dipstick was low soon after an oil change. The vehicle was taken to the dealer approximately 15 times for oil consumption issues. Several oil consumption tests were performed on the vehicle for every 1,000 miles driven; howeve... Read more

Incident date: Mar 13, 2026

The contact owns a 2017 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. Additionally, while driving at an undisclosed speed, several unknown warning lights unexpectedly flashed on the instrument panel. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failu... Read more

Incident date: Mar 13, 2026

The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds and attempting to accelerate, the vehicle... Read more

Incident date: Mar 13, 2026

The contact owns a 2013 Chrysler 200. The contact stated that upon entering the vehicle and closing the front driver's side door, the driver's side front seat headrest deployed inadvertently with the vehicle turned off. The dealer was notified of the failure and informed the contact that there would be a charge for the headrest replacement. The vehicle was not diagnosed or repaired due to the cost... Read more

Incident date: Mar 13, 2026

My 2024 Chevrolet Silverado 2500HD Bison ZR2 (VIN [XXX] ) suddenly lost all power steering, acceleration, and propulsion while driving my children to school at approximately 8:00 AM on March 16, 2026. The truck came to a complete stop with no warning lights or prior indication. This matches the exact ‘critical issue with the engine and transmission system’ alert I received from OnStar Advanced... Read more

Incident date: Feb 23, 2026

The vehicle’s 10-speed automatic transmission is experiencing severe, erratic, and life-threatening failures at highway speeds. Erratic Shifting & Sudden Downshifts: While traveling at approximately 60 MPH, the transmission unexpectedly downshifts from 10th gear directly to 1st gear without warning. This causes violent deceleration and risks immediate rear-wheel lockup. The vehicle also cycles r... Read more

Incident date: Mar 15, 2026

Incident date: Mar 10, 2026

First incident: January, 2026 “service hybrid electrical system” dash light activated, in addition to prior notification of recall 78C. Vehicle brought to Merrick Chrysler Jeep in Wantagh NY for repair and recall. Hybrid system repaired but recall unable to be performed. Second incident: March 12, 2026 Vehicle is unable to start in driveway. Towed to Merrick Jeep Chrysler. Stellantis states... Read more

Incident date: Mar 10, 2026

Incident date: Aug 1, 2025

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The... Read more

Incident date: Mar 13, 2026

Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in ther... Read more

Incident date: Mar 15, 2026

Check engine light came on. Car starts to shutter upon acceleration as well when its idling. Changed spark plugs 3 times since Jan 2025 and coils twice. Code for engine misfire in cylinder 3. Also have to add oil every 2 weeks.

Incident date: Mar 2, 2026

While my 2025 Lexus TX was parked in my residential garage, the vehicle suddenly locked itself with my [XXX] and [XXX] children and my phone inside. The doors had been unlocked prior to placing them in the vehicle. Without warning, the vehicle locked all doors and windows. The key fob failed to unlock the vehicle electronically or manually. My husband and I attempted for over 30 minutes to gain ... Read more

Incident date: Mar 9, 2026

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the image on the back over cam... Read more

Incident date: Mar 9, 2026

The studs that connect the front exhaust to the rear exhaust and muffler rusted and the exhaust fell down and crumpled up. Basically tore the exhaust off of the car when this happened.

Incident date: Mar 15, 2026

The front passenger door latch seems to go off and say that the door is open and the alarm goes off in the car so in the middle of the night, the alarm will start ringing and then when driving in the car, it constantly beeps and says the door is open when it’s closed. Sometimes you can’t open the door.

Incident date: Mar 10, 2026

I am reporting a safety concern involving my 2026 Hyundai Palisade Limited involving repeated engine malfunction warning lights and diagnostic trouble code P001600 (camshaft/crankshaft timing correlation fault). This issue has occurred multiple times within the first 60 days of ownership and the vehicle has been taken to a Hyundai dealership twice. The dealer has not been able to determine a perm... Read more

Incident date: Jan 14, 2026

Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van. The main issue is that exhaust smoke and/or crankcase gases enter the ... Read more

Incident date: Mar 3, 2026

Traveling on I-10 doing approx 75 mph head a loud boom and saw sparks coming from the read drivers side of the truck. Truck was riding a bit low on that side. Pulled over and determined the tire had blown up. Currently doing the insurance claim and repair as there was substantial damage to the truck. No crash or involvement by other motorists. Did not hit anything.

Incident date: Jun 19, 2025

While pulling into a parking spot of a business and approximately 6 feet from the curb, the automatic emergency brake engaged forcing my whole body forward, slamming my head on the visor/roof of the car very forcefully/painfully. I was not in traffic, I was getting ready to park. My front seat passenger slammed against her seatbelt and I had a child in the back seat who slammed forward as well. N... Read more

1 injured

Incident date: Mar 13, 2026

ABOUT 18 MONTHS AGO, SOON AFTER AN OIL CHANGE AT THE DEALERSHIP, I CHECKED THE DIPSTICK. IT SHOWED LOW OIL AND I ADDED SOME. IT MADE ME THINK THAT THE DEALER HAD SHORTED THE OIL. NEXT OIL CHANGE, I HAD THEM SHOW ME THE OIL WAS FULL. IT SHOWED LOW FULL. I'VE BEEN CAREFULLY CHECKING THE OIL EVER SINCE AND HAVE CONTINUED ADDING OIL IN BETWEEN OIL CHANGES. 8 OR SO MONTHS AGO, I HAD THE OIL AND FILTER ... Read more

Incident date: Mar 13, 2026

My wife was driving here Highlander at freeway speeds when the vehicle started slowing and would not respond to the throttle. No warnings lights. It would drive but not accelerate to any reasonable speed. She pulled off the freeway and found a parking lot to test, restart car, etc. Again, no warning lights. Once in park, the vehicle would not shift into gear but only revved. The vehicle could n... Read more

Incident date: Mar 7, 2026

The vehicle is experiencing a failure of the dual-zone HVAC system where the passenger side consistently blows hot air while the driver side is set to cold. This indicates a failure of the HVAC blend door actuator (servo motor), which is a known issue for this model year. This failure poses a safety risk as it can prevent proper defrosting and defogging of the windshield during inclement weather, ... Read more

Incident date: Mar 14, 2026

POWER STEERING WENT OUT

Incident date: Jan 15, 2026

After going through a touchless car wash with undercarriage spray and clean, the vehicle stalled 5-10 minutes later. This occurred after the wash was completed and driving away. Suddenly the engine began to lose power, stumbled, and then died while driving. If I had to guess this was a sensor or some electrical component that may have been affected by the water spray from underneath. There were no... Read more

Incident date: Jan 15, 2026

Service 4 WD warning light is on. Vehicle will not engage 4wd.

Incident date: Jan 15, 2026

I been trying to work with the manufacturer, to solve the problem, so far I only get emails and phone calls with nowhere to go, the problem starts one year after we bought the vehicle , when every warning ligth comes on the vehicle take to the dealer who's only reset the system on the car with out giving any specific reason the problem comes so often, that I learn to do it my self, since doesn't l... Read more

Incident date: Jan 26, 2026

I am reporting a safety issue with my 2023 Nissan Rogue Platinum involving engine failure. The vehicle was taken to the dealership for repairs under warranty and remained there for approximately 8 months. I was only provided a loaner vehicle for one month during this time. After finally receiving the vehicle back, the engine is still not running properly and the issue appears unresolved. An engin... Read more

Incident date: Mar 12, 2026

⸻ My 2022 Nissan Pathfinder experienced a catastrophic engine failure at approximately 70,000 miles. The vehicle suddenly developed severe engine knocking and required a complete engine replacement. There were no engine warning lights or oil pressure warning lights prior to the failure. The vehicle had been maintained according to the manufacturer’s recommended service intervals, including o... Read more

Incident date: Feb 13, 2026

Wa driving with cruise on at 60 mph. Truck stalled with no notice, no warning lights or check engine light. All temperatures and pressures seemed okay at time of incident. Could not move electronic shifter into neutral, was stuck in drive. Alarm came up to shift to park, I did not shift due to moving at 55mph at this time. Coasted to a stop on side of the road. At about 2-3 mph, truck automaticall... Read more

Incident date: Feb 13, 2026

My tire somehow got a nail in it. I drove straight to Volvo when noticing the issue around 730am on 3/13/26. At 745am I spoke with [XXX] at Schumacher Volvo, he advised that they were too busy today to assist me. I advised I was afraid to drive with this and needed help and he told me to buy a tire lock kit and I could do it at another tire store. When I went to the parts department they advised ... Read more

Incident date: Mar 14, 2026

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my j... Read more

Incident date: Mar 14, 2026

My brand new truck started shaking while accelerating past 65mph. The shaking was not dampened by the suspension at all. (I.e. it kept the same or increased strength). The shaking could cause damage, excessive loosening or wear of critical components and lead to a serious accident at these speeds. It is similar to the "death wobble", but not as violent. It occurred multiple times. The shaking... Read more

Incident date: Mar 14, 2026

Previous 1 2 3 4 5 ... 54 55 56 ... 1295 1296 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog