Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 64,800 complaints for GMC

Incident date: Feb 19, 2026

I have a Honda Accord Sport. My vehicle does not appear on the recall website. I am having so many issues with my vehicle lately. The following lights stay on continuously on my dashboard. The tire pressure light, ABS, tired skid traction, brake and steering wheel lights are on. I have tried everything to get these issues resolved and nothing seems to be working. I am thinking now that this could ... Read more

Incident date: Mar 30, 2026

Odometer Fraud. The contact purchased a 2007 Chevrolet Express. It was later discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 71,000; and at the time of registration, it was discovered that the mileage was 230,000.

Incident date: Mar 3, 2017

At cold start vehicle often required several seconds for the transmission to engage before moving. After traveling at highway speed (45+ MPH) vehicle began to make clunking noise as if the transmission were changing gears but it was not and the RPMs on the tachometer did not change. Instances became worse and more frequent over 6 month period, vehicle never displayed any codes and no notifications... Read more

Incident date: Mar 27, 2026

Vehicle is subject to two active safety recalls, both listed as “remedy not available.” One recall involves a potential engine defect related to manufacturing debris, which may result in engine damage and sudden loss of motive power. Manufacturer recall documentation indicates this condition may increase the risk of a stall, particularly under sustained load such as towing or highway operatio... Read more

Incident date: Mar 28, 2026

1 March, Onstar failed while utilizing the gps late at night. Stuck on side of the road until a passersby assisted me. 2 March, took truck to dealership, after 4 days said no issue found. Driving home, same issue persisted. Called dealership, told to bring back, 45 minutes away. Declined because was told no issue found. 6 March, morning truck completely dead. Called dealership and was told to have... Read more

Incident date: Mar 28, 2026

In January I brought my truck into ford to get service on the recall 23S65. Since then the recall has broke and I cannot and haven’t been able to drive my truck since then. It has been at Statesboro ford since then sitting waiting on parts. I am under the understanding that the parts have been on back order since 2024 and it could be a year before I even get my truck back and fixed. Since it’s... Read more

Incident date: Mar 28, 2026

My screen begins to change the display without me touching it. It has interrupted my GPS directions, causing me to get lost. It has gotten worse over time, now causing my back up camera to either not display at all or become partially blocked by another application randomly starting on the screen. My emergency brake lights flash on my dash, and auto technicians tell me it is a malfunction with the... Read more

Incident date: Mar 25, 2026

Hello… this has happened at least four times.. the car goes to stand by/idle mode when the auto shut off is engaged. I was at a light and car went to idle and when it goes to green. Car just goes to idle mode. I had to put hazards on and restart car. People honking while I’m trying to restart car from this state. It’s like the car does not return on after the gas is engaged.

Incident date: Aug 27, 2025

1)The powertrain runs very loud while standing still with the car on .2)The brakes are not that good because they still roll once you put your foot on the brakes .3)Also,the back up camera screen goes black or blue ,also flickering a lot which is unsafe and unreliable.There may be an electrical problem with this car .

Incident date: Mar 28, 2026

While driving on the highway there was a random harsh jerk on my car, and I was immediately unable to maintain safe speeds driving nearly causing a serious crash. All of the service lights (Service Parking Assist, Service Power Steering, Service StabiliTrak, and Check Engine Light) should up on the dashboard. Trying to engage the vehicle into drive after parked had a harsh jerk shifting into gea... Read more

Incident date: Sep 1, 2022

1- at 71,000 miles in 2022 brake vacuum pump “exploded” broke into many small pieces in the middle of driving. Causing brakes to lock. Brake pedal was brick hard. Hard to maneuver the car out of traffic without causing a collision. Luckily car was not being driven at high speed. At time of repair costing $1,000 Mechanic informed me that the pump was made out of a non metal material and he coul... Read more

Incident date: Sep 1, 2022

Without any Waring Lights the car goes into " Limp Mode " .ON turnpike roads with Speed Limits at 70 MPH and with some sections with no shoulder to get off the highway this is very dangerous .

Incident date: Mar 24, 2026

Steering wheel does not return to center, requiring driver input to do so. Force needed to turn the steering wheel continued to increase throughout the past year, getting abnormally difficult and unlike any other vehicle. Had the steering rack replaced, which corrected the problem.

Incident date: Mar 20, 2026

The back lift window just shattered while the car was in park heard a loud boom and the weather has not changed temp

Incident date: Jan 10, 2026

I was entering the on-ramp to [XXX] , from [XXX] , to merge onto the freeway east bound towards [XXX] , when my Tesla suddenly lost all power, the brakes did not work and the power steering completely failed making it feel like it was locked up. I was traveling approximately 40-50 mph at the time nearing the gore point to merge onto the freeway. Fortunately I was in the inside lane and I rolled to... Read more

Incident date: Jan 10, 2026

On February 23, 2026, while driving my 2026 Chevrolet Equinox EV home from Folsom Chevrolet following a prior repair visit, the “Service Park Assist System” warning illuminated, first intermittently, then after a few miles, continuously for the remainder of the 11-mile drive home. During the same drive, while reversing with no objects present behind or around the vehicle, the automatic emergen... Read more

Incident date: Mar 3, 2026

Recall/Loss of Power I am filing a safety complaint regarding a 2023 Chevy Equinox. The vehicle began losing engine power and will not go over 40 mph. This creates a dangerous driving situation because the vehicle cannot maintain highway speed. The vehicle has a fuel system recall, and the issue appears to be related to the fuel system. The vehicle is currently at a Chevrolet dealership and has... Read more

Incident date: Mar 27, 2026

Unknown what actually occurs but the entire car shuts off while driving. It has happened to me twice in traffic. Once no warnings, the second time the tire pressure sensor fault flashed went away and then the entire car just shut down while I was driving. I had my child with me and was a scary moment could’ve cause a serious accident or potential death. Car was stuck in the road for over 30min b... Read more

Incident date: Mar 27, 2026

Incident date: Feb 14, 2026

Truck was repaired under recall 20S31 to repair the master cylinder issue in November 2020. Just the other day the master cylinder went out again and my brakes went out while driving. There clearly was an inadequate repair and Ford so far is not open to covering the expensive repair costs to this critical safety issue.

Incident date: Feb 4, 2026

I'm reporting a 5mpg fuel economy reduction immediately following the 6.2L L87 engine recall (NHTSA #24V795000). I use 93 octane and monitor my fuel mileage consistently. I bragged about my fuel economy in my 6.2l until after the recall was applied. This is going to cause a financial hardship as I'm on fixed income after Servicing 29 years in the Army and 100% disabled. There is no other reason... Read more

Incident date: Feb 4, 2026

My car was stolen via a can-bus attack - it was locked while it happened. The alarm was going off and they still stole the car. It took less than 3 minutes.

Incident date: Mar 1, 2026

Car is dangerous. I have been the only owner of this car. Over the years and again today the car loses acceleration when attempting to pass someone on the highway at speeds of 65 MPH +. The car just doesn't accelerate and leave you pushing gas and nothing happens. I have had issues where I have had to move over 2 lanes on busy highway to pull over due to lack of anything happening when I press the... Read more

Incident date: Mar 1, 2026

The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the accelerator pedal, the vehicle hesitated before acceler... Read more

Incident date: Mar 7, 2026

There has been a recall on this since January '25 but the view on my rearview camera on my 2019 Flex has been upside down for about FIVE years!!!!

Incident date: Mar 24, 2025

My car wont start. When I press the start button everything turns on but it wont start. It functions like the car is ready to drive. For example, it says drive to display tire pressure. The start button says the car is on. I can change gears, the radio works, back up camera works but the car didnt start. This happened before when there was a recall to the starter relay switch. Im wondering if its ... Read more

Incident date: Jan 1, 2026

Vehicle suffered acute catastrophic engine failure. No dash lights alerted me. Engine just started rattling and smoking. Dealership it was towed to pulled codes p0302 p0304 p0012 p0014 tried to blame it on us despite known coolant intrusion issue

Incident date: Mar 25, 2026

As I was driving,making a right turn and with out warning my steering wheel before excessively hard to control, turn. Because of the sudden wheel tightening as I was making this right turn I almost collided with a vehicle in next lane on highway. My brakes were in good standing but I had to really step down on my brakes to gain control of the steering wheel. I put in the shop and got a multi point... Read more

Incident date: Mar 25, 2026

03/25/2026 Driving down the street card started jerking and acting like it did not want to move kept slowing down like it wasn't getting any gas. like the transmission was going out. There is nothing wrong with my transmission. The car had been on a recall for a part that has been replaced 2 different times. I tried to have it checked out the Ford dealers here where I live wanted to charge me $200... Read more

Incident date: Mar 25, 2026

Vehicle “slams” into gear and goes into “limp” mode. RPM’s increase dramatically and speed accelerate ration is very low. Check engine light on and several U codes show. And P0301

Incident date: Mar 26, 2026

I am reporting a recurring safety issue involving sudden loss of power while driving in my 2023 Ford Escape. The vehicle has experienced multiple incidents where, while accelerating or pulling into traffic, it suddenly loses power, hesitates, or fails to respond to the accelerator. In some cases, the RPM drops unexpectedly, and the vehicle will not move or respond for several seconds. After this ... Read more

Incident date: Mar 26, 2026

Many vehicles functions are controlled by the Uconnect screen, climate controls, stereo, navigation and hands free phone operation. The 12” screen for the Uconnect system has a know issue where it goes blank, screen dances around and renders the hands free function useless along with the other critical functions. If the screen goes out while driving it can cause confusion with the driver.

Incident date: Mar 6, 2026

my son is rear facing and puts his arm in the forward facing belt path then can not get his arm back out. he starts screaming and crying and i have to pull the car over to the side of the road to help him get his arm out and even i struggle getting his arm free. no sooner than i start driving again, he puts his arm back through and it’s the same cycle. i have contacted britax and have unfortunat... Read more

Incident date: Mar 26, 2026

The contact owns a 2018 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the windshield wiper compartment inadvertently opened. There was a failure with the seat belts. The contact stated that the driver’s side seat belt was excessively loose, and the front passenger’s side seat belt was overly tight. The vehicle was taken to the dealer, where it was diagnosed an... Read more

Incident date: Mar 26, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? -After the 68C recall update for the HV battery failures, the vehicle has not been able to consistently maintain or provide power due to the limitation of the battery introduced as part of the recall. This is most noticeable driving in Electric Mode below 60% charge. The throttle behavior is inconsis... Read more

Incident date: Jan 6, 2026

On January 19, 2026, the vehicle lost power while driving and required a tow to the local dealership. After inspection, the dealership determined that the ICCU was at fault and needed to be replaced. The ICCU part was backordered. The vehicle was inoperable for 6 weeks as we waited for the part to be available and installed.

Incident date: Mar 7, 2026

Bottom brake lights will not work but top high brake light works. I was stopped by police three times. They state all three brake lights must operate.

Incident date: Feb 23, 2026

Tailgate door is not functioning. Tailgate problem message on dash. Cannot open door with remote nor manually.

Incident date: Mar 19, 2026

I got a code P0722-00 it says something about a sensor and a molded lead frame in the transmission this is affecting how the truck shifts gears and the amount of gas it consumes and in some cases it says that it can go from speed 6 to 1 currently not using it until its fix but I am reporting it just incase a recall were to happen later on

Incident date: Mar 14, 2026

I am deeply concerned about my safety and the safety of other drivers due to a serious and worsening infotainment system malfunction in my 2022 Honda Accord Hybrid. The system malfunctions spontaneously and repeatedly while I am driving, causing significant distraction and creating a serious risk of accident. Symptoms include the system switching between apps on its own, the radio turning on and ... Read more

Incident date: Feb 28, 2026

I am reporting a fuel‑system defect on my 2018 RAM 1500. The vehicle has only 43,325 miles, which is exceptionally low for its age, and it has been properly maintained. Despite this, the fuel‑tank venting system has failed. The dealership diagnosed the issue as a faulty vent valve located within the fuel tank. This defect prevents the vehicle from being refueled at a normal rate. During r... Read more

Incident date: Mar 20, 2026

I am experiencing repeated and unpredictable software failures in my vehicle that create serious safety concerns. While driving, the vehicle will intermittently trigger system faults that: •Disable advanced safety features (including driver assistance systems) without warning •Emit a frequent, high-pitched warning tone that is distracting and disruptive •Occur mid-drive, forcing me to manag... Read more

Incident date: Mar 22, 2026

The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aw... Read more

Incident date: Mar 24, 2026

The backup camera on my Transit does not work. When in reverse the screen turns blue or says camera not available. It has shown the image upside down a few times, but it never works for more than a few seconds. I just bought this vehicle in November, and it has been doing this the entire time it has been in my possession.

Incident date: Oct 28, 2025

The contact owns a 2012 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light was flashing on the instrument panel. There was a misfire coming from the engine. The contact stated that the vehicle was sputtering while depressing the accelerator pedal and cautiously drove to the nearest independent mechanic. The mechanic used a code scanner and retrieved a fault c... Read more

Incident date: Apr 7, 2025

CRV Dashboard all warning lights illuminated including check engine and emissions system problem. I had to park my car and it smelled like gas. I immediately called Honda Care and I took my car to Unicars Dealer on 03/11/2026 They provided a diagnostic report, report retrieved PO172 fuel system Bank 1 too rich and P219F no 4 cyclinder air fuel ratio variation. Despite Honda issuing Service Bu... Read more

Incident date: Apr 7, 2025

The front Continental PremiumContact 6 tires, size 275/35ZR22, DOT [XXX] , developed abnormal and premature tread/shoulder failure. The condition included splitting, tearing, separation along the shoulder area, and exposed internal cords. I first raised concerns about the tire condition at about 20,000 miles. An alignment was performed at 20,142 miles, but the condition later worsened. One of the ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog