Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 64,800 complaints for GMC

Incident date: Apr 18, 2026

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission unexpectedly downshifted; however, the vehicle failed to drive forward as needed. The contact stated that after several seconds, the vehicle drove forward as needed. No... Read more

Incident date: Apr 18, 2026

Filled up with gas and went to leave gas station and was still rolling to come to a stop and car shut off and would not crank back up o couldn't put in neutral to even move out of the way. After about 10 mins I was able to crank it back up. No lights came or was on and battery was showing 14.5 now that im sitting battery is showing 12.8. Oil was just changed 4 days ago. Just purchased used less th... Read more

Incident date: Apr 18, 2026

I was backing out of my driveway and backed into a vehicle parked directly behind me. The collision avoidance and emergency braking system should have stopped my car before impact but it did not. No sounds other than the normal backing up beeping. Proximity alert did not ping. The vehicle is available for inspection upon request. The safety feature of collision avoidance and emergency breaking did... Read more

Crash

Incident date: Apr 21, 2026

Odometer Fraud. The contact purchased a 2003 Lincoln Navigator. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 160,000. The contact reset the mileage, and the display showed 247,000. The contact had not contacted any other agencies. The VIN was not available.

Incident date: Apr 21, 2026

Issue Description: The vehicle developed a check engine light and was diagnosed with a P0302 cylinder #2 misfire. The condition persisted after basic troubleshooting, and the vehicle was taken out of service to prevent further damage. The vehicle was subsequently brought to an authorized Lincoln dealership for diagnostic evaluation. The dealership confirmed that the vehicle requires a full engin... Read more

Incident date: Apr 21, 2026

While driving, I experienced a sudden loss of braking assist with no warning. The brake pedal became extremely hard to press, accompanied by a hissing/air sound. Despite applying full pressure, the vehicle did not slow as expected and continued moving. At one point, after stopping, the vehicle began to move forward again while my foot remained firmly on the brake. The issue occurred immediately ... Read more

Incident date: Mar 30, 2026

Cv axel clicking as I turn either direction

Incident date: Mar 30, 2026

The front lateral links, compliance links, and stabilizer bar link on my 2018 Tesla Model 3 Long Range failed and required replacement in January 2026. Prior to failure, abnormal creaking and clunking noise from the front suspension began appearing weeks before the repair — no warning lights illuminated at any point. The failed components were replaced by a Tesla-certified Service Center and are... Read more

Incident date: Mar 23, 2026

I was in an accident today in this vehicle . Upon impact, traffic was suddenly stopped on the highway. The air bags didn’t deploy and the automatic emergency breaks didn’t engage. Impact was so hard three vehicles were Involved.

Crash 1 injured

Incident date: Apr 16, 2026

The vehicle reads the speed limit signs improperly and the adaptive cruise control will speed up the vehicle to the improper speed limit. For instance it is 45 mph on SR 70 in TN and the vehicle will read the speed limit as 70 mph and take off up to 70 mph on it's own. Very dangerous. Took it to 2 dealers and they are unable to fix the problem.

Incident date: Apr 1, 2024

As I was driving down the tollway in Dallas going 75 miles an hour, my engine completely shut down and went into neutral in rush hour traffic. I had to slowly get over from being in the left lane as my car was slowing and slowing. I was able to get over on the side of the tollway as cars zoomed past me. By the grace of God, I didn't get hit. Once it was towed, the service department confirmed ... Read more

Incident date: Apr 14, 2026

Upon hitting moderate bumps the Front Camera faults causing the collision Assist to malfunction suddenly turning off any other driving assists , even if already active such as Cruise Control, lane keeping and departure. There are many examples of the same issues happening on dedicated forums to the Mach E. TSB 23-2155 was issued but are not covered on models that are or of warranty.

Incident date: Oct 10, 2024

The clockspring went bad, but the recall for that only applies to 2007-2010 Jeep Wranglers. The airbag light is on, my horn does not work, and the buttons on my steering wheel don't work.

Incident date: Jan 15, 2025

Vehicle is a 2025 Hyundai Palisade subject to Hyundai Recall 292, concerning improper deployment of the third-row side curtain air bags in a crash, in noncompliance with FMVSS 226 (Ejection Mitigation). Per Hyundai's recall notice, the remedy is still under development and no repair is currently available. The manufacturer has advised owners to continue driving while awaiting the remedy. The safe... Read more

Incident date: Apr 16, 2026

The RV mirrors. Rattles so much. That is very hard to see anything on the roadway. See attached copy of Auto accident. It happened due to blurred vision from the right mirror. Dealership. Attempted repair was brought back to manufacture in Indiana. Manufacturer failed to repair.

Crash

Incident date: Apr 16, 2026

My engine coolant temperature sensor failed. Replaced it and still not fixing the issue. This takes my steering assist away as they are all interlinked? I have seen on forms this is a common issue. This has the potential to blow up my engine, I’m not sure how this is not a recall with so many 2020-2026 blazer owners having the same issue.

Incident date: Apr 17, 2026

Each time my battery has died the brake starter has also stopped working. I have had to get the starter replaced three times in 4 years. The starter for the Honda pilot 2022 is faulty

Incident date: Nov 28, 2025

Got it in sept 2022 brand new the shower leaked water the seal of the slide leaked and the power inlet got very warm which would kick the breaker occasionally

Fire

Incident date: Apr 20, 2026

coolant intrusion

Incident date: Apr 20, 2026

The contact owns a 2023 Cadillac Escalade. The contact stated that while driving 69 MPH with the cruise control set, the vehicle started driving sluggishly and failed to maintain the set speed. The vehicle unintendedly decelerated to 62 MPH. The ‘High Oil Temperature” warning light illuminated, and the vehicle decelerated unintendedly to 55 MPH. The vehicle then lost automotive power, stalled,... Read more

Incident date: Apr 18, 2026

The car frequently just slams on the brakes on its own when reversing. Doesn’t matter the speed, and nothing is behind me at all. It also triggers a check engine light with transmission errors if you get a car wash and it is even mildly cold. Transmission errors when it gets too cold or snow in the grill.

Incident date: Apr 9, 2026

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at various speeds and attempting to accelerate from a stop, the engine started choking. The vehicle lost automotive power, stalled, and shut off unexpectedly and stalled. The contact waited for a while, restarted the vehicle, and continued driving. The failure became persistent, and several attempts were needed to res... Read more

Incident date: Mar 10, 2026

My rear passenger brake hose has ruptured, car is not drivable, Ford will not fix it, they said the part is available but they cannot fix it yet. Its FORDS problem, the recall is there posted, my hose has failed, and I cant even the car to the dealer to get it fixed. They will not tow it or pay to fix it. I understand that the recall is in advanced notice, but the problem has already happened to m... Read more

Incident date: Sep 24, 2025

HVAC system heating to dangerous levels and still radiating heat into the cabin even after HVAC system was turned off. To mitigate, direction was changed to feet. Temperatures of over 100 degrees F were observed for sustained periods. Issue is intermittent, however it was reproduced consistently when it was cold outside (cold being cooler than 55 degrees F). I set the temperature to 65 degrees F w... Read more

Incident date: Mar 24, 2026

The front collision radar and Advanced Driver Assistance Systems (ADAS) on my 2025 Pathfinder Platinum fail intermittently and repeatedly, creating a severe safety hazard. The vehicle is currently available for inspection upon request. Component/System Failed: The front radar sensor randomly malfunctions and shuts down entirely. This completely disables the Automatic Emergency Braking (AEB), ProP... Read more

Incident date: Apr 20, 2023

Windshield cracks so easily, slightest road debris creates a chip then crack

Incident date: Apr 2, 2026

The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and only manual steering was available. The contact was able to pull over to the side of the road, and the vehicle was towed to the residence. When the vehicle was purchased, the contact was informed that the vehicle was previously included in NHTSA Campai... Read more

Incident date: Apr 20, 2026

The contact owns a 2025 Subaru Impreza. The contact stated that while their son was driving approximately 45 MPH, a loud pop sound came from the right side of the engine department, and then the steering wheel seized. The driver attempted to apply the brakes; however, the brakes failed. The vehicle ended up crashing into a nearby pole post. The air bags deployed. The driver received a hematoma on... Read more

Crash

Incident date: Apr 18, 2026

Vehicle: 2025 Chevrolet Traverse On [XXX] at approximately [XXX], while driving south on [XXX] , my vehicle suddenly shut off without warning resulting in a complete electrical failure. During this event, I lost the ability to accelerate, activate hazard lights, unlock doors, open or close windows, or use the OnStar system. The vehicle restarted briefly but then shut off two additional times befo... Read more

Incident date: Apr 18, 2026

On April 19, 2026, my 2021 VW Tiguan experienced a sudden loud gunshot-like sounding noise and my sunroof exploded. I fortunately had the screen closed, but large pieces of glass fell and were caught by the screen. It endangered me and my 3 children in the car. It was extremely stressful, as I was worried the entire sunroof would collapse on us and I was traveling at a high rate of speed. After pu... Read more

Incident date: Apr 1, 2026

It’s heisitant when excelerating gas pedal. The back up camera display blanks out , when backing up .

Incident date: Apr 19, 2026

Subject: Safety Complaint – 2023 Mercedes-Benz EQB (Active Recall) Reference: CMS Case #XXX Vehicle: 2023 Mercedes-Benz EQB VIN: [XXX] I am filing a safety complaint regarding an active recall on my vehicle and the lack of a clear, safe resolution. The vehicle is currently under an active safety recall, and we have been advised it may not be safe to operate under certain conditions. At the s... Read more

Incident date: Sep 6, 2024

The backup camera view does not appear on my dash screen along with all other camera views. There were no warnings or indicators. It was working the last time the vehicle was driven and then failed on the next vehicle start up.

Incident date: Apr 19, 2026

Vehicle experienced sudden engine stall/shutdown after warning indicators illuminated. While driving at low speed, the ABS warning light, front collision warning light, and check engine light appeared. After placing the vehicle in Park, the engine shut off unexpectedly. Vehicle would then restart but stall again within several seconds. This created a serious safety concern because the vehicle cou... Read more

Incident date: Apr 17, 2026

while driving at highway speeds the transmission has shited gears causing the truck to hesitate, and stuble hunting for gears. This truck has the same 6r80 transmission that is being recalled in 2015-2017 modles. Please have this modle year include.

Incident date: Mar 2, 2026

The electronic part of the truck gave a warning and shut off my trailer brake system while towing a 21K 5th wheel trailer (X2). The truck is available for inspection. Any part of the electronics package that has the ability to disable a trailer braking system while towing needs to be removed/disabled immediately. The truck has not been seen by a dealer yet. yes there was a warning I briefly sa... Read more

Incident date: Mar 19, 2026

My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking). This malfunction for this safety device could put at risk my family whi... Read more

Incident date: Apr 16, 2026

The front rotors need machining every 10,000 to 15,000 miles. The rotors experience exceeding distortion due heating by the brake pads. When brakes are applied, there are large vibrations in the front suspension which inhibits braking. This is especially true when braking on wet pavement where stopping distances become unsafe.

Incident date: Apr 17, 2026

ICCU on my Kia EV6, this is a known issue, shouldn’t be bound by miles, as it’s not a mileage issue or concern! The warning was Stop Vehicle Check Power Supply!

Incident date: Apr 16, 2026

I have reported the same exact issue that Ford recalled April 14,2026 with my vehicle. I almost had an accident by it changing from automatic to the gears & it comes to a sudden stop when it do it. I guess someone or me gonna have to lose a life before some look at my issue. It showing a recall was on my truck in 2019 Before I brought the truck. The recall HAS NOT BEEN DONE ON MY TRUCK. PLEASE HEL... Read more

Incident date: Mar 13, 2026

While driving on a two-lane highway at approximately 80–85 mph and attempting to pass another vehicle, the engine suddenly shut off without warning. The vehicle lost all propulsion, and steering assist was significantly reduced, creating a dangerous situation and nearly resulting in a head-on collision with oncoming traffic. Warning lights including check engine and low power steering illuminat... Read more

Incident date: Mar 13, 2026

Incident date: Dec 8, 2025

Following a 12V auxiliary battery replacement at Dick's Hillsboro Hyundai [XXX] , April 3, 2026), the battery hold-down bracket was left completely unsecured. The retaining bolts were absent, (later found loose in the cargo tray area). The battery terminal cover was also improperly secured. I returned to the dealership within twenty minutes of collecting my vehicle and described the condition di... Read more

Incident date: Feb 20, 2026

I bought a vehicle that has recalls on it. I contacted a dealer. Im told the car is to old to fix the recalled abs relay. Now I have a vehicle thats on the road a fire hazard. The ford dealership have left me my with and kids and grand kids in danger

Incident date: Apr 4, 2026

As is the same with the Ford F-150 recall for the transmission downshift issue my Ford Expedition has that same problem I sent an email into your website and hopefully it will be addressed because it is the exact same thing. When I accelerate to access an on-ramp at the highway or if I try to pass somebody on the highway and accelerate the transmission downshifts and almost causes me to lose contr... Read more

Incident date: Apr 4, 2026

coolant intrusion

Incident date: Apr 4, 2026

The passenger door of the vehicle is stuck and unable to open. It is currently in the body shop as they will need to cut into the door to fix the issue. It has gotten stuck previously but has been able to be opened, this time it will not open know matter how much effort is put in. I believe this is a major safety issue, as you will not be able to get out if an accident or incident occurs

Incident date: Apr 16, 2026

My car read system malfunction and come to find out there was corrosion with the wires in the internal circuit of the driver side mirror that prevents it from warning you of blind spots and pre-collision.

Incident date: Apr 16, 2026

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog