Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 63,375 complaints for GMC

Incident date: Dec 12, 2025

Heated steering wheel reaches temps of 137 - 143 degrees. Should have the ability for the owner to select a lower temperature setting the same as the heated seats.

Incident date: Jan 28, 2026

The airbag system failed to deploy during a major accident I was in, where my car rolled multiple times, and the collision that totaled my car. This includes the front airbags, impact sensors, and/or the airbag control module not activating. The vehicle is currently in the possession of the insurance company and can be made available for inspection upon request. During the crash, no airbags deploy... Read more

Crash 2 injured

Incident date: Jan 28, 2026

The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving uphill, the vehicle unexpectedly lost motive power. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed, and determined that the engine block had failed and needed to be replaced. The vehicle was repaired. The contact stated that later, while driving ... Read more

Incident date: Dec 15, 2025

Starting back in June 2025 Loss of engine power multiple times. Many times almost hit from behind as I turned onto a highway. Found out vehicle had a stop sale recall at the time of purchase and I had issues with back right tire. Took truck to a tire shop and learned that the wheel was welded in many places and fracture was visible. Finally, got the dealership to pay attention in October to my... Read more

Incident date: Nov 23, 2025

Was traveling to Ft. Worth to babysit my grandchildren and when I was on the freeway in afternoon traffic my car was not accelerating and I kept stepping on the gas and the car started to get slower and then all of a sudden it completely stopped in the middle of traffic(I didn't pull over to the side like Mercedes stated, it stopped in the middle lane of the freeway, the engine light was on) and I... Read more

Incident date: Nov 23, 2025

I am filing this complaint regarding a serious and ongoing safety issue with my GMC Yukon Denali that began with a complete engine failure while driving on the highway with my entire family in the vehicle. While driving at highway speed (about 60–70 mph), the vehicle suddenly lost power and shifted into neutral on its own. While still moving, I tried multiple times to shift back into Drive so I ... Read more

Incident date: Nov 23, 2025

Incident date: Oct 15, 2025

The contact owns a 2021 Buick Encore GX. The contact stated that during a routine oil change at the local dealer, the contact informed the dealer that while in the park or shifting to park, the engine was shutting off unexpectedly. The message to “Shift to Park” was displayed and the vehicle was difficult to turn off. The contact wiggled the ignition to shut off the vehicle. There were no warn... Read more

Incident date: Jan 28, 2026

My L86 Engine had 250,000 plus miles and the engine went out. So we decided to rebuild the engine due to the truck being paid off and the cost of a new engine is much cheaper than a new truck. After the first rebuild the engine last around 10K miles. We pulled the engine back apart to find out that the crank bearings were shot along with the brand new GM crank that was purchased. After doing r... Read more

Incident date: Jan 28, 2026

The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle stalled unexpectedly. There was no warning light illuminated. The vehicle was able to be restarted. The contact also stated that while coming to a stop and attempting to depress the brake pedal, the vehicle lost motive power but unexpectedly lunged forward. There was no warning light illu... Read more

Incident date: Jan 26, 2026

The battery has died several times and had to be replaced over the years due to a likely slow drain issue that Subaru is well aware of and was part of a class action suit against them.

Incident date: Jan 16, 2026

A few weeks ago my seatbelt censor started acting up, and then two weeks later that my heater quit. They blamed Chewed wiring because of soy based coatings, and set its not in the warranty and accused rodent damage since the rear seat was eaten. I got the call during diagnosis demanding i bring the loaner car because they wanted $1,349.07 which i did not have because a 9/11 first responder and don... Read more

Incident date: Jan 16, 2026

My car was returned to me in a dangerous condition following a recall repair. I have a receipt that says that my break system was operating as it should be after recall work was completed but as I was driving it home from picking it up from dealership my break system comply went out for the second time while driving it. The dealership refuses to pay to have my car towed back to the service center ... Read more

Incident date: Jan 16, 2026

2023 Yukon Denali has now broken down twice, leaving myself and my family (husband and children). This last time was on Friday 1/16/26 while we were out of town, the car began malfunction and then we had complete engine failure while drive 70mph down the highway, again, leaving my family stranded on the side of the road, on a busy highway, in an unsafe environment in the winter.

Incident date: Nov 12, 2025

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the vehicle, there was a crack on the suspension upper joint. The dealer was notified and was shown pictures of the failure, but the vehicle was not diagnosed ... Read more

Incident date: Dec 27, 2023

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, there was a large stain on the ground. The contact moved the vehicle and checked, and became aware that there was a new oil stain on the ground where ... Read more

Incident date: Dec 27, 2023

Visibility / Defogging / Defrosting issues are main safety concerns. Every winter for the last 3 years, the heater fails and blows only cold air. This is intermittent throughout the year, but recurring. With cold-weather driving conditions, it creates an unsafe driving experience when windshield and windows can't defog or defrost properly. The problem has been reported several times to the dea... Read more

Incident date: Dec 1, 2024

The GM Shift to Park recall has been an issue that has affected various General Motors (GM) vehicles. The primarily impacting Chevrolet models like the Malibu, Traverse, Volt, and the 2019 Chevrolet Blazer. It’s essential to be aware of the problem, its implications on vehicle’s safety, and the steps required to address it. In simple terms, the Shift to Park defect prevents drivers from shutt... Read more

Incident date: Jan 27, 2026

On returning to my locked vehicle that had been in the parking ramp for 3 days, I started the car and the display message indicated that my vehicle was completely out of gas and the oil was very low. The vehicle had nearly a full tank of gas when it was parked. The vehicle was towed to the dealership who assessed the vehicle. The service department indicated that the vehicle likely did not soun... Read more

Incident date: Sep 17, 2025

Infotainment system fails on occasions. Sceen goes completely blank causing distraction while driving. There is currently a recall for this issue for 2019-2020 RDX.

Incident date: Jan 26, 2026

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were not available. The con... Read more

Incident date: Jan 11, 2026

Two tires lock up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brakes which had to be replaced.

Incident date: Jan 23, 2026

Fuel / Propulsion System.. Hybrid Inverter Assembly Defective component: Hybrid inverter assembly Cause: Improperly torqued bolt inside the inverter Result: Open circuit Possible loss of motive power while driving Possible short circuit and fire risk Component is available for inspection and is currently at the Toyota dealer. From Toyota’s own recall filing: Loss of motive power while driving at... Read more

Incident date: Jan 15, 2026

The vehicle experienced a failure of the hybrid battery thermal management system. A diagnostic trouble code (P0E15 – Hybrid/EV Battery Pack Coolant Heater “A” Control Performance) was set and the check engine light illuminated. This component is responsible for regulating high-voltage battery temperature and is part of the hybrid cooling/heating system required for safe operation and emissi... Read more

Incident date: Nov 16, 2025

After spending the past 3 hours with VW's customer care department I have a serious problem with their decision to close my case until VW determines a recall action plan even though... VW has instructed me not to park in my garage or charge overnight due to fire risk VW has no parts and no timeline Vehicle range is materially reduced from stated 290 miles to 160 in winter / 225 in summer VW refus... Read more

Incident date: Nov 16, 2025

On November 16, while driving on the highway, my GMC vehicle suddenly lost engine power without warning. I was forced to stop in traffic, creating a dangerous situation and putting my life at risk. The vehicle required towing and has remained at the dealership since that date. The dealership determined that the engine requires replacement. Repairs have been significantly delayed, including an inco... Read more

Incident date: Oct 28, 2024

Twice now, my 2019 Giulia, which only has 27,100 miles, has flashed a check engine light and a "flash/lighting" symbol while driving at highway speeds. When this happened, the vehicle's throttle became unresponsive. This resulted in a sudden power loss--the accelerator would not respond to input, which creates a huge safety issue. I had it towed as I did not want to cause an accident. My trusted m... Read more

Incident date: Oct 28, 2024

This vehicle shudders and vibrates during shifting and acceleration at different speeds. Transmission shifts out of gear quite often leaving me stranded at times trying to make it safely out of traffic.

Incident date: Oct 28, 2024

Incident date: Jan 27, 2026

Parked in sun and the SRS system malfunctioned, after power reset the system reset ok,

Incident date: Jan 10, 2026

During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eve... Read more

Incident date: Dec 22, 2025

Diag and replace left rear parking brake actuator pigtail. Corrosion and breaking of the wire, causing the parking brake to be stuck. This was a recall on the earlier models (2022), and seems to be an ongoing issue. It is not covered under warranty over 36k miles.

Incident date: Dec 22, 2025

Engine Failed 1400 miles from home on 6.2L Engine - Days after getting L87 Engine Loss of Propulsion Recall Service. Recall Service Completed on 12/1/2025 - Cap and Oil Change done - Full Engine Failure on 12/22/2025. 12/1/2025 - L87 Engine Recall Service Done at GMC Dealership - Quincy IL 12/16/2025- Check Engine Light came on - went to same Dealership - Cleared it told me I was fine to drive ... Read more

Incident date: Dec 22, 2025

Incident date: Jan 22, 2026

Auto idle stop function causing car to not start back up. Could be at a stop sign, in a left turn lane, in the middle of an intersection waiting to turn. Very stressful and unsafe driving conditions. This has been ongoing for years. Dealership has blamed it on the battery, which has been replaced theee times (one of those times under warranty), dealership has looked at the car multiple times. Al... Read more

Incident date: Jul 14, 2022

Car was parked in my garage. Rear window shattered after I entered the car and shut the car door.

Incident date: Jul 14, 2022

I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a hill and will not accelerate over 25 miles per minute. Dangerous to drive on roads. Took vehicle to a GMC dealer for diagnostic test, received the report for what the report found. Took the report to auto shop to get repaired however the vehicle still continues with same issue. Took... Read more

Incident date: Jul 14, 2022

Incident date: Jan 7, 2026

This is a second formal supplemental complaint. Vann York Honda sold this car as new, but a Honda America provided Carfax proved it was a prior personal use vehicle. The car has catastrophic phantom braking, causing a physical friction rash on my skin. Multiple witnesses are now afraid to ride in the car. The vehicle has suspension failures documented by irregular tire readings. Despite an active ... Read more

1 injured

Incident date: Jan 20, 2026

Engine started knocking, complete loss of power and had to pull over immediately to avoid any further issues such as an accident

Incident date: Aug 10, 2023

Failing PTU (power train unit) causing power loss and high risk of breakdown or crash

Incident date: Jan 26, 2026

The vehicle frequently fails to engage gas engine when depressing gas pedal to any degree. A full push of the gas pedal does not result in gas engine engagement. This has happened over 15 ties since the recall computer update last summer (2025). This creates extreme danger because the operator expects the full power of the engine to engage when pulling out of intersections or crossing oncoming tra... Read more

Incident date: Jan 26, 2026

The engine light came on while driving, saying “engine power reduced”. It barely accelerates, RPMs go over 5, it chugs when driving. Taken to an independent service center.

Incident date: Jan 26, 2026

The engine light came on while driving, saying “engine power reduced”. It barely accelerates, RPMs go over 5, it chugs when driving. Taken to an independent service center.

Incident date: Nov 23, 2025

The engine light came on. I plugged a diagnostic scanner in under the dash and it read “misfire on cylinder 1”. I installed a new spark plug and cleared the code. I also noticed the coolant level was low so I added some. I checked it the next day and the coolant was low again but it was not puddled on the driveway. The check engine light was back on again. I took the car to the local Ford dea... Read more

Incident date: Dec 2, 2025

The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 50 MPH, the vehicle started to vibrate and shudder abnormally. There was no warning illuminated. The contact continued driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact had anothe... Read more

Incident date: Dec 2, 2025

Transmission appears to be lunging and shuttering. Dealer has indicated that the valve body need to be replaced or the vehicle could leave me stranded or without propulsion while driving. From my research this appears to be related to other safety recall and service campaigns for this type of vehicle and the transmission that I have in my vehicle. Also the camera system doesn't work correctly as i... Read more

Incident date: Sep 26, 2023

The contact owns a 2021 Chevrolet Trax. The contact stated that while driving 70 MPH, while the roads were clear, dry, and the weather was good, the engine seized, and the vehicle lost motive power and decelerated to 55 MPH. The contact pulled over to the side of the road, and the brake pedal was depressed; however, the vehicle failed to respond and continued driving forward. While driving at 50 M... Read more

Incident date: Aug 10, 2023

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure); however, the parts for the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep... Read more

Incident date: Dec 30, 2025

On January 17, 2026 the vehicle self-accelerated when put in reverse and crashed into a parked truck. This was the second time this occurred. The prior incident occurred on November 29, 2025 when backing out of the garage at our home. The new incident occurred the FIRST time we put the car in reverse after receiving it back after repair from the prior accident (we received it on January 15. 2026 a... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog