Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 64,800 complaints for GMC
GMC
SIERRA 1500
(2020) - VEHICLE SPEED CONTROL
Apr 29, 2026
Incident date: Apr 16, 2026
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle decelerated to 30 MPH. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the timing belt needed to be replaced. The part was on back order. The vehicle was not repaired. The contact stated the vehicle ... Read more
GMC
SIERRA 1500
(2020) - SERVICE BRAKES
Apr 29, 2026
Incident date: Apr 16, 2026
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle decelerated to 30 MPH. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the timing belt needed to be replaced. The part was on back order. The vehicle was not repaired. The contact stated the vehicle ... Read more
GMC
SIERRA 1500
(2020) - ENGINE
Apr 29, 2026
Incident date: Apr 16, 2026
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle decelerated to 30 MPH. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the timing belt needed to be replaced. The part was on back order. The vehicle was not repaired. The contact stated the vehicle ... Read more
Incident date: Mar 15, 2026
The contact owns a 2026 GMC Terrain. The contact stated that while attempting to depress the accelerator pedal after coming from a complete stop, the vehicle started wobbling. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The contact associated the failure with Technical Service Bulletin: PIT64... Read more
GMC
SIERRA 1500
(2020) - ENGINE
Apr 29, 2026
Incident date: Mar 4, 2022
Driving on highway, engine light came on with many warning lights. Was just starting on a trip to SC then OH to help father for a surgery. Lifters went bad within fist 5-6k miles on the truck (6.2L) causing other damage to the engine such as bent rods (etc). Dealer repaired all DFM Lifters as there were failures on both sides of the engine, but it still sounds like there are issues internally. ... Read more
Incident date: Apr 23, 2026
Dealership replaced all 16 lifters and replaced camshaft. Dealerships repair took 28 days. Repair cost $4k out of my pocket and Chevrolet Corporate covered $4700 due to the know lifter issue with their engines. Within 24 hours & less than 100 miles, vehicle started making new abnormal noise, and the engine shut off and would not start back up. There were no warning lamps, messages or symptoms prio... Read more
Incident date: Apr 25, 2026
Hello. We purchased this 2018 Honda CR-V new in 2018 from the local Honda dealer, Honda of Lake Jackson, TX. In the Spring of 2025 the A/C stopped working. We took it to a local shop and they had to replaced the following: Blower motor replaced, blower motor replaced, A/C evaporator replaced, A/C expansion/orifice valve replaced, Heater core replaced. This was around a $3,000 repair. A month or ... Read more
GMC
SIERRA 2500
(2024) - STRUCTURE:BODY
Apr 28, 2026
Incident date: Mar 18, 2026
Both sliding doors will not open using door buttons. Both doors stopped latching on their own before this occurred. Needed to push doors manually for the door to latch.
GMC
SIERRA 2500
(2024) - VEHICLE SPEED CONTROL
Apr 28, 2026
Incident date: Mar 18, 2026
rusted rear subframe. unsafe braking and suspension due to this. damage code 35441 47 shows 2008-2015 vins but my vin does not show active recall, yet has the issue
GMC
SIERRA 2500
(2024) - STEERING
Apr 28, 2026
Incident date: Feb 2, 2026
rusted rear subframe. unsafe braking and suspension due to this. damage code 35441 47 shows 2008-2015 vins but my vin does not show active recall, yet has the issue
GMC
SIERRA 1500
(2019) - STRUCTURE:BODY
Apr 28, 2026
Incident date: Apr 21, 2026
We are unable to open the rear exterior doors from the outside of the car. We have confirmed on numerous occassions doors are unlocked and there are no child safety locks on . This is becoming a very dangerous situation. We took it to a local car repair service they said that it would be under NHTSA recall bulletin 19V077000 - however when we call the Continental dealership where we purchased ... Read more
GMC
SIERRA 1500
(2019) - FUEL/PROPULSION SYSTEM
Apr 28, 2026
Incident date: Apr 21, 2026
The component that failed is the fuel pump, which had previously been replaced under a manufacturer recall but is now failing again. The vehicle is available for inspection upon request. This failure has created a serious safety risk, as the car stalls while driving, begins to shake, makes abnormal noises from the exhaust, and then shuts off without warning, increasing the risk of an accident, esp... Read more
GMC
SIERRA 1500
(2023) - BACK OVER PREVENTION
Apr 28, 2026
Incident date: Apr 28, 2026
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware... Read more
Incident date: Apr 1, 2026
Driver Information Centre (DIC) and Infotainment go dark. This has happened twice now over the last 2 months. While driving suddenly the infotainment goes blank and loses the radio and then the DIC follows by going blank (dark). So I was left with no speed indication. The car drives normally during that time. After 30 seconds to a minute the screens come back on as if it rebooted while driving.
Incident date: Mar 14, 2026
The contact owns a 2015 Ford Explorer. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly, and intermittently, there was no image. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was ... Read more
Incident date: Mar 14, 2026
On around 5 occasions beginning since late 2025 I have been driving and my emergency brake has turned on automatically while driving. Yesterday, while at a stop light the light turned green and my emergency brake turned on which caused traffic to be halted I had to turn my car on and off repeatedly to have my car work. When I turned right at the intersection this happened again. I was able to slow... Read more
Incident date: Mar 14, 2026
On around 5 occasions beginning since late 2025 I have been driving and my emergency brake has turned on automatically while driving. Yesterday, while at a stop light the light turned green and my emergency brake turned on which caused traffic to be halted I had to turn my car on and off repeatedly to have my car work. When I turned right at the intersection this happened again. I was able to slow... Read more
GMC
SIERRA 1500
(2025) - ELECTRICAL SYSTEM
Apr 28, 2026
Incident date: Apr 27, 2026
The contact owns a 2025 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V826000 (ELECTRICAL SYSTEM); and the vehicle was taken to the dealer, where the instrument panel software update was completed; however, the instrument panel became inoperable after the update was completed. The dealer determined that the instrument panel needed to be replaced; however, the part to do t... Read more
Incident date: Apr 10, 2026
I took my 2020 Buick Encore to an independent auto repair shop to have a brake inspection after I had contacted GM multiple times about the loss of acceleration, check engine light and stabilitrak light would come on with brake pedal stiffness and then almost needing to push it to the floor to stop. When I took it to the independent auto repair shop for the brake inspection they informed me of a P... Read more
Incident date: Apr 10, 2026
I took my 2020 Buick Encore to an independent auto repair shop to have a brake inspection after I had contacted GM multiple times about the loss of acceleration, check engine light and stabilitrak light would come on with brake pedal stiffness and then almost needing to push it to the floor to stop. When I took it to the independent auto repair shop for the brake inspection they informed me of a P... Read more
Incident date: Apr 10, 2026
I am reporting a significant safety concern regarding the windshield of my 2024 Honda CR-V. Under [Insert Typical Conditions, e.g., cold mornings / high humidity], a persistent, splotchy haze or "frosting" effect develops on the interior/exterior of the glass. The standard defrosting system and windshield wipers are unable to clear this obstruction effectively. This creates a dangerous loss of ... Read more
Incident date: Jul 15, 2025
IMRC actuator rod broke causing the air/fuel mix to be sporadic. Creating a misfire on random cylinders. Major loss of power and very jerky motions, causing the vehicle to loose control. Luckily it was on an open spacious road. Unfortunately this has been an ongoing problem and there is nobody selling updated parts the electronics will recognize and very difficult to find oe replacement parts, rea... Read more
Incident date: Jul 15, 2025
The contact owns a 2018 Alfa Romeo Giulia. The contact stated that while at a complete stop on several occasions, the engine abnormally revved to 1,100-1,400 RPMs. The contact stated that while driving at an undisclosed low speed on a ramp, the vehicle accelerated unintendedly and failed to decelerate while the brake pedal was depressed. Additionally, the contact stated that while at a complete st... Read more
Crash
Incident date: Jul 15, 2025
The contact owns a 2018 Alfa Romeo Giulia. The contact stated that while at a complete stop on several occasions, the engine abnormally revved to 1,100-1,400 RPMs. The contact stated that while driving at an undisclosed low speed on a ramp, the vehicle accelerated unintendedly and failed to decelerate while the brake pedal was depressed. Additionally, the contact stated that while at a complete st... Read more
Crash
Incident date: Apr 12, 2026
I am writing to report a serious and dangerous issue that occurred with my 2020 Chevrolet Malibu LT on April 27th 2026. While driving on the interstate after work, my vehicle suddenly experienced a failure that made it extremely unsafe to operate. The brake pedal became extremely hard to press, and the vehicle did not want to slow down or stop properly. This created a very dangerous situation whi... Read more
Incident date: Oct 15, 2025
On 12/4/25, I visited Corley's Lincoln and reported several issues. One issue was that the vehicle would accelerate or decelerate while using cruise control. There were several other issues, but the following two issues are safety issues. I visited again on 3/5/26 with several of the same issues, although the speed issue was not listed on the work order. They could not find any issues, but I encou... Read more
Incident date: Jan 16, 2026
took to kia of jackson for recall sc209a they said they would not do recall because i was a dealer ,called customer service and they said do to the fact that i was a dealer it would not be covered kia of jackson [XXX] kia customer service case [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jan 16, 2026
The contact owns a 2022 Ford Expedition. The contact stated that while the vehicle was parked, it failed to start with several unknown warning lights illuminated. The vehicle was jump-started. The dealer was contacted, but the vehicle was not repaired. The manufacturer was notified of the failure. Additionally, the contact stated that the air bag warning light continuously remained illuminated. T... Read more
Incident date: Jan 16, 2026
My 2022 Chevrolet Tahoe diesel unexpectedly lost power while driving. I was stopped, made a right turn, and accelerated to approximately 34–40 mph on a two-way street when the vehicle suddenly shook, shifted into neutral, and the engine shut off without warning. There were no warning lights, dashboard messages, or prior symptoms before the failure. I was driving with two young children secured i... Read more
1 injured
Incident date: Nov 19, 2025
My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few inches. But instead of creeping forward as normal, the vehicle suddenly jerked forward approximately on... Read more
Crash
Incident date: Nov 19, 2025
My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few inches. But instead of creeping forward as normal, the vehicle suddenly jerked forward approximately on... Read more
Crash
GMC
SIERRA 1500
(2019) - ENGINE
Apr 27, 2026
Incident date: Apr 1, 2026
My 2016 Acura MDX (purchased new January 2016) has a confirmed failure of the 9-speed automatic transmission warmer (ATF warmer), causing engine coolant and ATF fluid to cross-contaminate. The failed warmer is still in the vehicle and available for inspection. In the last week of March 2026, I noticed the engine cooling fan continuing to run after shutting off the vehicle — an abnormal symptom t... Read more
GMC
SIERRA 1500
(2025) - FUEL/PROPULSION SYSTEM
Apr 27, 2026
Incident date: Mar 27, 2026
Date of Accident: April 13, 2026 I drove into our church parking lot and then parked next to my husband’s car and was totally stopped and in the parking space. I thought I had my foot on the brake. After a split second, it accelerated and jumped the curb of the parking space at a very fast speed. I had no control of the car. I sheared off a heavy metal sidewalk railing and was headed for the br... Read more
Crash
Incident date: Apr 12, 2026
Clicking sound coming from under the dash. I traced it to the blend door assy. Defrost intermittently will disengage. Vehicle has 29,600 miles on it
Incident date: Apr 12, 2026
We are reaching out regarding Safety Recall Notice 23S48. This recall pertains to this issue: "when the vehicle is placed in reverse, or when the 360-Degree view is selected, you may intermittently see a rear camera blue or black image on the SYNC® screen." After bringing our vehicle to the Ford dealership, they have replaced the camera as the recall specifies. However, the issue described con... Read more
Incident date: Apr 4, 2022
Excessive condensation in the front headlight that constitutes a safety issue during night driving. Investigation into this needs conducted. I had the passenger side replaced under warranty but now I am outside warranty and the extended coverage excludes sealed headlight components. The dealership quoted $1600.00 to replace. Excessive for a safety item that should be recalled and manufacture shoul... Read more
Incident date: Apr 20, 2025
On 3/15/2026 I was on my way home from Massachusetts to Pennsylvania, and about 35 minutes into my drive I got an alert stating "High Engine Temperature Stop Safely", so I pulled over immediately and turned the car off. After allowing the engine to cool down, I opened the hood and started the car to see if I could identify any issues, the "Engine Fault Service Now" alert came up. This was the firs... Read more
Incident date: Feb 28, 2026
This was an issue included in a prior recall (NHTSA #24V022000). My car received the Mazda repair for this recall but this did not solve the problem. Steering wheel still sticks when turning. I then have to overcorrect in the opposite direction to unstick out of the turn which results in the car suddenly jolting in the opposite direction once the steering wheel becomes unstuck. I see this as dange... Read more
Incident date: Feb 28, 2026
My vehicle made a stange sound and then stopped in the middle of the roadway causing a safety risk to myself and others. No warning light appeares until thia incident. Many vehicles were forced to switch lanes to avoid a collision with my vehicle. I had to called the local police to assist me in getting my vehicle to a safe location. I had the vehicle towed to the local Lexus Dealership and it ... Read more
Incident date: Feb 28, 2026
"I am reporting a failed safety remedy by BMW of Macon regarding Recall 13V-044 (Battery Cable Connector). Following the recall service, the vehicle suffered a systemic digital failure and a legal odometer discrepancy of approximately 20,000 miles 73,547 to around 53,000k (The 53k miles was seen on the dash after the service, but the exact number wasn’t documented by me, but was reported to my... Read more
GMC
SIERRA 2500
(2024) - ENGINE
Apr 26, 2026
Incident date: Apr 26, 2026
The vehicle began experiencing engine performance problems including rough idling, vibration at startup, and a check engine light. Diagnostic testing indicated a misfire condition. Further inspection suggested coolant intrusion into the engine, consistent head gasket failure. The issue appears to involve the engine cooling and combustion sealing system (head gasket), which is a critical internal ... Read more
Incident date: Apr 7, 2026
Vehicle died in parking lot. The electronics all worked, it just would not start and would not go into any gear. Had to have it towed to dealer for repair. They replaced the PCM but it still would not start. They again replaced the PCM and a fuse. The vehicle started. This is the FOURTH time for the exact same issue. It died twice on the previous owner, once while on the highway. It also died twi... Read more
GMC
SIERRA 1500
(2019) - POWER TRAIN
Apr 25, 2026
Incident date: Apr 1, 2025
I am reporting a safety issue involving a 2013 Ford Edge Sport AWD related to progressive brake failure. The affected components include the brake booster and master cylinder. The vehicle remains available for inspection upon request. In mid-2025, the vehicle developed a gradual loss of braking capability. The brake pedal required increasing force over time to bring the vehicle to a stop. Because... Read more
GMC
SIERRA 1500
(2022) - VISIBILITY/WIPER
Apr 25, 2026
Incident date: Apr 19, 2026
I am reporting a safety incident involving a 2021 Ford Explorer. While driving at normal speed, the hood unexpectedly flew open and struck the windshield, completely obstructing visibility and causing damage. I did not open the hood prior to driving, and there were no prior warnings or indications of failure. The incident suggests a possible hood latch or secondary safety latch malfunction. I am... Read more
1 injured
GMC
SIERRA 1500
(2022) - STRUCTURE:BODY
Apr 25, 2026
Incident date: Apr 19, 2026
I am reporting a safety incident involving a 2021 Ford Explorer. While driving at normal speed, the hood unexpectedly flew open and struck the windshield, completely obstructing visibility and causing damage. I did not open the hood prior to driving, and there were no prior warnings or indications of failure. The incident suggests a possible hood latch or secondary safety latch malfunction. I am... Read more
1 injured
GMC
SIERRA 1500
(2022) - FUEL/PROPULSION SYSTEM
Apr 25, 2026
Incident date: Apr 19, 2026
There is fluid accumulation under the engine air filter assembly.
Incident date: Dec 31, 1969
Under normal driving the transmission will slip as if the truck was in neutral. I take my foot off the gas and coast a short distance then the transmission slips back into gear and I can continue driving
Incident date: Dec 31, 1969
It seems that when the outside temperature is very warm/hot, when turning the car on or when idling at a traffic light or driving at very low speeds, on occasion the car will abruptly and without warning, shift itself into Park and the emergency brake activates. I took the vehicle in for repair on 10/23/25 and was told there was a "thermostat internal failure" and that the "thermostat assembly" w... Read more
GMC
SIERRA 1500
(2019) - ELECTRICAL SYSTEM
Apr 24, 2026
Incident date: Apr 17, 2026
SUPPLEMENTAL TO NHTSA COMPLAINT #11713668. This is a supplemental filing regarding the 2020 Volvo XC90 T8 Inscription, VIN [XXX] . The hybrid battery cell module failed in December 2025, disabling the vehicle's hybrid propulsion system, all-wheel drive, and electric-only mode. As of this filing, the vehicle has been without hybrid functionality for over four months. The replacement part remains u... Read more
GMC
SIERRA 1500
(2019) - POWER TRAIN
Apr 24, 2026
Incident date: Apr 17, 2026
Transmission shudder - noticed transmission vibration at speeds from 25 to 30 mph and before 50 mph. Took the car to a shop for wheel alignment, vibration still felt. Took to a dealer , Hamer Toyota in Mission Hills, CA., and dealer said, it could be just the transmission oil, so I had the oil change done. Problem was the same. Took it for tire rotation and balance, but problem was the same. Calle... Read more