Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 64,800 complaints for GMC

Incident date: Apr 23, 2026

The contact owns a 2022 Chevrolet Traverse. The contact stated that while driving in first gear, the vehicle would independently enter limp mode as the check engine light would appear on the instrument panel. Due to the vehicle failing to accelerate above first gear, the contact would be forced to restart the vehicle as the vehicle would then resume normal operation. The contact stated that the ve... Read more

Incident date: Apr 1, 2026

The contact owns a 2018 Kia Optima. The contact stated that while attempting to accelerate from a standing start the vehicle had experience sever jerking and hesitation. Also, the vehicle has experience oil consumption problems and the contact constantly added engine oil. The cause of the failures were not determine. Also, the hood latch had malfunctioned and the hood could not opened to add oil ... Read more

Incident date: May 3, 2026

Continental Cross Contact LX Sport 245 / 50 R 20 102 H tires. We had them installed at the Acura dealership on 7/14/2023. We noticed recently the tire tread on the front driver side in an area was peeling up in a small spot. At our oil change and tire rotation with Acura on 4/24/26, I notified them and they stated tire was okay. The tires currently only have about 15;389 miles on them. I contacted... Read more

Incident date: May 3, 2026

The 14.4" Infotainment Screen will freeze randomly during vehicle start-up, make an audible buzzing sound through the speakers, then hard reset. During this time, the camera system is inoperable until the radio finishes resetting, causing reduced visibility around the vehicle when in reverse. No warning lamps or stored codes were present when this issue first occurred. The concern was shared with ... Read more

Incident date: Mar 11, 2026

I was driving on the street about 15 miles per hour when the car sensor sensed something in front of my car and stopped automatically when there was nothing in front of me. Almost caused a rear-end accident, luckily, the car behind was able to stop

Incident date: Dec 15, 2025

While driving the vehicle under normal conditions, multiple advanced driver assistance and safety systems suddenly became unavailable without warning. The systems affected include Automatic Emergency Braking, Forward Collision Warning, Lane Keeping Assistance, and related safety features that rely on the forward-facing camera. The failures occurred at the same time and were indicated by warning m... Read more

Incident date: Feb 2, 2026

I was driving my 2020 grand Cherokee limited 4x4 and it started to snow heavily so i was driving down this slight hill with a turn. I was not doing no more 15 miles per hour. My warning lights for service 4x4 and my traction control light where on. I then proceeded to slide and i could not stop and i slid into a utility pole then a tree. The air bags did not deploy.. I tried to back my vehicle up ... Read more

Crash

Incident date: Feb 2, 2026

To whom it may concern, I am the owner of a 2023 Ram 1500, VIN: [XXX] ], currently located in American Samoa. My vehicle has an open safety recall (Recall # [75B/NHTSA 24V-653 & A1B/NHTSA 24V-729). As you are aware, American Samoa is a U.S. Territory; however, there are no authorized Chrysler, Jeep, or Ram dealerships within the territory to perform the required safety repairs. Because this i... Read more

Incident date: Feb 2, 2026

The contact owns a 2016 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the par... Read more

Incident date: May 3, 2026

The right side power captain seat in the second row began to fold down without the button being pressed. It happened with and without the seatbelt plugged in. It came down while my toddler was in her rear facing car seat and began to crush the car seat and push on her feet. The chair would not stop the power seat motors even with both my wife and myself pushing back on the seat trying to free our ... Read more

1 injured

Incident date: May 4, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds engine had overheated causing the vehicle to stall. The vehicle was taken to the local mechanic who was unable the determine the exact cause of the failure. The contact was informed of the manufacturer extend coverage regarding the engine coolant inside the engine cylinders. The vehicle was not yet repaire... Read more

Incident date: Apr 5, 2026

Dealer is refusing to acknowledge the known BSG defect (TSB 2058831/13) and is instead attempting to charge for secondary electrical failures (ABS/AC) caused by the primary charging system failure. 2023 Audi A3 2.0T, VIN [XXX] . Recurring 48V BSG (Belt Starter Generator) failure causing complete loss of power steering and brake assist. First documented under warranty October 29, 2025 at 45,500 mi... Read more

Incident date: Apr 5, 2026

Sunroof retractable headliner

Incident date: Apr 21, 2026

The driver’s-side rear spoiler on my 2014 Toyota Highlander Limited AWD has melted, bubbled, and warped. The vehicle has been stored 100% of the time in a fully enclosed garage with no windows since new. It has only 65,000 miles and has received all service exclusively at authorized Toyota dealerships. There has been no direct sun exposure, accident, or misuse. Toyota dealer and Corporate attri... Read more

Incident date: May 5, 2026

The hydraulic brake control unit has been setting off warnings and noises constantly for several months. The recall came out in November, 2024 and Ram still has absolutely no answers for when or how to repair. How is it allowed for them to issue a recall that states my trucks brakes could fail at any time and not have a repair for it in over 18 months. I was recently in a minor car accident on ... Read more

Crash

Incident date: Apr 18, 2026

At low outdoor (40* or less)temperatures, safety feature remain off line. Side mirrors squeak during actuation open or close. Plastic modeling cracked on driver seat, tail gate stays open and doesn't reset without manually closing the tailgate by hand.

Incident date: Apr 27, 2026

The contact owns a 2024 Toyota BZ4X. When pressing the accelerator toelerator pedal to go onto the freeway, the vehicle failed to accelerate and suddenly shifted to neutral. The contact would have to press the brake pedal, the contact would immediately shift the vehicle back to Drive and continue forward. While continuing to drive, the vehicle accelerated. There were no warning lights. The failure... Read more

Incident date: May 2, 2026

The fuel system on the 2011 Chevy Camaro leaks due to faulty fuel system equipment exactly identical to Recall Number: N192271870 / NHTSA 19V667.

Incident date: May 4, 2026

The contact owns a 2015 GMC Yukon. The contact stated that while driving at 40 MPH, the rear brakes became inoperable, causing the steering wheel to seize, with no warning lights illuminated. Due to the failure, the vehicle crashed into a tree. The contact and the contact’s child sustained injuries and were transported to a local emergency room for medical treatment. The contact suffered a brok... Read more

Crash 2 injured

Incident date: May 4, 2026

I was driving on a two lane state road. Two vehicles we traveling in front of me in the left lane. The further vehicle in left decide to make a sudden stop at a traffic light. The silver sedan behind that vehicle was traveling too close to react appropriately. The sedan avoid the vehicle in front of it and impeded into my lane and collide with my vehicle. My airbags in my 2019 Corolla failed to de... Read more

Crash

Incident date: May 4, 2026

The vehicle has only been driven for 24K miles and there was an issue with the ABS Hydraulic Control Unit (HCU) and the recommendation is for it to be completely replaced. Seems ridiculous if the ABS Hydralic Control Unit is meant to last 100k-200k miles.

Incident date: Nov 6, 2025

The contact owns a 2015 GMC Acadia. The contact stated that while driving at 25 MPH, the instrument panel went blank before the panel began to flash when it returned. The contact then stated that several various warning messages began to appear all of which were related to the vehicle's electrical features. The vehicle was then taken to an independent mechanic where a code reader found no defects ... Read more

Incident date: Nov 6, 2025

Incident date: Apr 28, 2026

I own a 2019 Honda HR-V that has been consistently maintained at Honda dealerships, including proactive transmission fluid changes every 30,000–40,000 miles. At approximately 104,700 miles, during a routine maintenance visit, the dealer diagnosed a failing CVT transmission. Technicians identified metal debris in the transmission, indicating internal deterioration. This condition is consistent w... Read more

Incident date: Apr 28, 2026

The contact owns a 2015 Ford Taurus. The contact stated while reversing, the rear view camera display failed to function as intended. The contact stated that the rear view camera displayed worked intermittently. The vehicle was taken to the dealer, however the vehicle was not inspected. In addition, the contact was informed that there was not an open recall associated with the contact's VIN. The c... Read more

Incident date: Feb 7, 2026

My check engine light continues to turn on and the code is related to the wastegate actuator/turbo charger. My car is running rough and doesn't accelerate properly. It sometimes rocks back and forth when I try to accelerate. Which is a KNOWN PROBLEM WITH BUICK. GMC REFUSES TO RECALL THIS WELL DOCUMENTED ISSUE. And naturally, it becomes an issue after the warranty expires. Mileage: 67,067

Incident date: Feb 18, 2026

Our 2021 GMC Yukon XL with the 6.2L engine suffered a catastrophic failure requiring the engine to be replaced. The diagnosis was very similar to the GMC 6.2L engines that have been recalled for safety and failure reasons however our vehicle was not included in the recall. The engine only had 75,924 miles and was maintained to the manufacturer's maintenance schedule. The cost to replace the eng... Read more

Incident date: Apr 23, 2026

The contact owns a 2019 Acura ILX. The contact received a notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact... Read more

Incident date: May 3, 2026

Component/System Failure: The braking system, specifically the brake rotors (and possibly pads), appears to be malfunctioning. The vehicle experiences severe vibration during braking. The vehicle is available for inspection upon request. Safety Risk: While braking at highway speeds (approximately 50–70 mph), the steering wheel shakes violently and the vehicle vibrates rapidly. This reduces cont... Read more

Incident date: Apr 8, 2026

I recently paid $6,825.69 for a transmission repair, and immediately after that, the turbocharger failed.” “My mechanic has advised that driving the vehicle could result in engine damage or sudden loss of power.” “Because of this safety risk, I have stopped driving the vehicle.

Incident date: May 1, 2026

Engine seized and was smoking. No warning lights on dash until engine siezed and then it was ESC light that came on. Engine started smoking when seized. Checked oil and there was none however we had just had the vehicle in for a state safety inspection 2 weeks prior to this happening. Have had regular oil changes thru dealership and car was scheduled for oil change prior to this incident happening... Read more

Incident date: May 1, 2026

The contact owns a 2019 Nissan Rogue. The contact stated that while in reverse(R), the screen would display a blank image. The contact stated that the camera would operate normally when pressing the camera button; just not while the vehicle was in reverse(R). Upon investigation, the contact discovered NHTSA Campaign Number: 19V654000(Back Over Prevention) which he linked to his failure. The contac... Read more

Incident date: May 1, 2026

The vehicle appears to have common issue of heater core going out and leaking coolant, causing poisonous fume to be pushed through the ventilation system causing respiratory issues. During my research i noticed this is common and a costly issue which many drivers complain about and cars warrant does not repair this issue. Due to its safety and health concerns this matter should be looked into in R... Read more

Incident date: Mar 28, 2026

The CVT transmission went out at 115k and has to be replaced and can not be repaired

Incident date: May 3, 2026

The contact owns a 2023 Genesis GV70. The contact stated that while driving approximately 80 MPH on a toll road, the vehicle suddenly stalled and stopped on the on-ramp. The contact pressed the accelerator pedal and the drove forward and operated as normal. The cause of the temperary failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was... Read more

Incident date: May 2, 2026

While driving the vehicle ahead brake suddenly. When I applied the brake pedal, it felt abnormally stiff/stuck and did not provide Norma breaking response. Th vehicle did not decelerate as expected despite immediate pedal input. At the same time, the Forward Collision Avoidance Assist system did not activate or provide any braking assistance. Due to the lack of effective braking, I was unable to s... Read more

Crash 5 injured

Incident date: May 2, 2026

Backup camera stopped working for no reason, says camera system failure and is a black screen. Research says this is a recall but my dealership says it is not.

Incident date: Sep 1, 2025

Trailer Brake Module recall was completed. Now getting random error messages and lights advising trailer disconnected, etc. even without a trailer being hooked to the truck.

Incident date: Sep 1, 2025

Trailer Brake Module recall was completed. Now getting random error messages and lights advising trailer disconnected, etc. even without a trailer being hooked to the truck.

Incident date: Sep 1, 2025

Trailer Brake Module recall was completed. Now getting random error messages and lights advising trailer disconnected, etc. even without a trailer being hooked to the truck.

Incident date: May 3, 2026

FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of

Incident date: May 3, 2026

FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of

Incident date: Apr 12, 2026

On March 14 2026 i was driving from [XXX] . To [XXX] to have my tires checked because i felt a strong vibration on my steering column and truck itself, it was getting worse so i took it to my mechanic who does my regular maintenance on truck. After inspecting tire ( [XXX] 55 R20) was called over and shown that my front passenger side tire had a flat spot, it looked deformed mechanic informed me ... Read more

Incident date: Mar 28, 2026

Car jerks and temp gadgets jumps too high. Message reads high coolant temperature.

Incident date: Apr 15, 2026

We heard a knocking noise and took the truck to the nearest GM dealership. The engine had to be taken apart. The engine is a L87 6.2 liter V8. The GM dealership service department diagnosed camshaft damage that caused lifter failure. We have since been informed that GM has known about the failure of this engine for many years. In our case, we were fortunate that the engine did not fail when w... Read more

Incident date: Apr 6, 2026

Paint is blistering above windshield along entire length and around sunroof. Also down along left and right side of windshield. Beginnings of blistering top rear quarter panels closer to roof.

Incident date: Apr 27, 2026

I was driving at 65mph through a construction zone on my local freeway - through a construction zone. With cruise control on, my upper bezel portion of my grill detached. It slammed into my windshield and hit the semi behind me after bouncing off the road. Luckily, neither of us swerved drastically. However, with workers in the area, this could have been a catastrophic event. After contacting my l... Read more

Incident date: May 1, 2026

I was driving down the interstate and the hood valance blew off and hit my windshield

Incident date: May 3, 2026

I got into my car to head to the store today. Upon closing drivers door I heard a muffled sounding pop. As I looked around I noticed back windshield looked “weird”. Got out and walked around the back to see it completely shattered. It just exploded and every inch has a crack or chip, even all asking the edges of the glass. I lifted the tail gate to see if a rock was thrown by chance and a chun... Read more

Previous 1 2 3 4 5 ... 38 39 40 ... 1295 1296 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog