Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 63,375 complaints for GMC

Incident date: Dec 22, 2025

My check engine light came on, I took my vehicle to Ken Ganley Chevrolet because that is where I purchased it. They claim they have no record I bought it there and at first refused service. I provided my loan documents that state I purchased it. Tim was in the service department, I brought the car in and he had it looked at. He said the issue is the turbocharger, which is a known issue with this y... Read more

Incident date: Dec 22, 2025

I own a 2024 GMC Sierra Denali Ultimate 2500HD diesel that has been out of service for 52 days due to an oil cooler / service bulletin related failure. The vehicle is under warranty. The required replacement part is on national backorder and, as of today, has not shipped. The current estimated ship date is February 17. During this time, neither the dealership nor GMC has provided proactive commu... Read more

Incident date: Aug 10, 2025

1/28/2026 Son was driving in a parking lot when all of a sudden, with no prior warning signs, the steering wheel locked up and he could not turn. Fortunately he was able to stop the vehicle; otherwise, it would have hit into other cars and he could have been injured. And fortunately this did not take place on a freeway. Hyundai service center located DCTS: C168806, C168886, and C240162. Replaced M... Read more

Incident date: Feb 8, 2026

Beginning in July–August 2025, my 2019 BMW X3 (VIN [XXX] ) began experiencing multiple safety‑critical system failures affecting federally regulated components. The rearview camera intermittently failed to activate and later stopped functioning entirely, resulting in loss of rear visibility required under FMVSS 111. The Emergency Call (eCall) system displayed repeated malfunction warnings, ind... Read more

Incident date: Jan 31, 2026

I believe my vehicle has suffered a cracked/fractured or broken intake valve on cylinder number 4. There is very low compression in that cylinder. I checked it and it only managed to produce 25psi. I inspected the cylinder with a borescope camera and there is no damage or excessive wear to the piston or cylinder bore. They both look pristine with no signs of anything. I could not see either the in... Read more

Incident date: Jan 31, 2026

The liftgate has had issues from the moment I purchased this vehicle. It had 30,000 miles and we purchased all extended warranty options. The liftgate often fails to close, especially in cold weather. There have been times I have to manually push the liftgate closed certain instances. This would not even work, and I unknowingly started driving my vehicle while the liftgate was still open about an ... Read more

Incident date: Feb 6, 2026

Failed component was thermostat and I do not have possession of it. Over several months, I would receive infrequent and unrepeatable messages of "steering assist reduced" and my temp gauge would drop all the way to the cold side. No other recorded codes were being set after frequent trips to Autozone for verification and there were no check engine light warnings. No other signs of vehicle malfu... Read more

Incident date: Feb 9, 2026

I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went on. The power steering shut off and then the car shut off. I was unable to move the vehicle. I wait 5 minutes then started the car again and got it rolled into the nearest parking lot

Incident date: Feb 9, 2026

The contact owns a 2022 GMC Canyon. The contact stated that after starting the vehicle, the instrument cluster failed operate as designed and the speedometer, tachometer, fuel gauge, and turn signals failed to display as intended. The contact stated that a message to service several systems was displayed. The radio screen was blank, and the back over prevention system was inoperable. The vehicle w... Read more

Incident date: Feb 12, 2026

The jeep will randomly lose cabin heat and blow cold air. It seems to happen mostly when the battery is drained. Took it to dealer but they tried to say it was normal which we stated it can’t be normal to not be able to defrost your windshield in the winter. I called mopar and they opened a case which then the dealer said they had luck changing a coolant valve that tends to stick. Not sure if th... Read more

Incident date: Feb 6, 2025

The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. There were no warning lights illuminated. The contact stated that the vehicle was towed to the local dealer for Service Campaign SC334 - Brake Line Corrosion. The vehicle was repaired after 35 days, but the failure recurred. While driving approximately 40-45 MPH, the brakes became inope... Read more

Incident date: Feb 6, 2025

There is a phantom chime that happens intermittently at all driving conditions when close to or below 20 degrees F. (stop and go, highway, back roads, dry weather, wet weather, clear weather, etc.). This chime does not produce any warning on the driver displays. This is dangerous because it causes the driver to look away from the road to figure out what the warning is. But no warning being shown c... Read more

Incident date: Jan 13, 2026

This vehicle had 55,000 miles serviced by the dealer only. While driving vehicle warning system started displaying multiple notifications of multiple system failures. When diagnosed the vehicle experienced a blown head gasket. I contacted the dealer and they told me that this was a common problem with the engines in Honda CRV 2017, 2018 and 2019. The Service department informed me on that part... Read more

Incident date: Jan 17, 2026

Vehicle Information 2025 Tesla Model Y Approx. 30,000 miles Purchased new ~11 months ago Incident Description While driving at highway speed, the front trunk (frunk/hood) of my 2025 Tesla Model Y unexpectedly opened. The hood immediately flew upward, flipped backward over the windshield, and shattered the windshield. The frunk had not been opened in approximately two weeks prior to the incident... Read more

Incident date: Jan 17, 2026

In 2023, the vehicle began exhibiting erratic transmission shifting behavior, including harsh and unpredictable shifts while driving. The vehicle was taken to a GMC dealer for diagnosis and repair. Recently, the vehicle developed additional drivetrain and engine control issues related to the crankshaft position sensor circuit. The vehicle stalled while driving on a highway mountain overpass with... Read more

Incident date: Jan 17, 2026

Incident date: Feb 2, 2026

Driver side door hinge broke, it’s making it difficult to open and close the door. It’s also making a loud noise when opening and closing the door.

Incident date: Feb 5, 2026

When backing out of my garage the driver's side rear lower control arm catastrophically broke. Thankfully, I was traveling at slow speed so it did not cause and accident. This is a major safety concern for other Altima drivers and the drivers and occupants of vehicles around them if this type of failure would occur at highway speeds. This is a known issue for as there was an investigation which... Read more

Incident date: Feb 5, 2026

Dear Sir/Madam, For the 3rd time now, my transmission is being rebuilt. After purchasing it from the dealership and it was still under warranty GMC Bakersfield rebuilt the transmission, then again in 2020 at 119,000 miles it broke down again and All Automatic in Bakersfield rebuilt it for $3500 and now here it is 2026 and only 60.000 miles later again All Automatic is having to rebuilt the tran... Read more

Incident date: Feb 10, 2026

I wes driving and the over heat light came on in pulled over and had car towed to dealer. The dealer pulled the report and they said I needed a new engine and that I drove 40 miles in limp mode. There was no lights or indicators that there was an issue until the car overheated in that time it was only drove 3 miles. They cannot pinpoint when the light would ha e turned on and now I am stuck with a... Read more

Incident date: Jan 30, 2026

Only 1 week after purchasing the car new from Nissan of Clearwater, the rear seat belt alarms would trigger when someone would sit back there after they fastened their seat belt and I drove off. The other 2 seat belt alarms would sound nonstop until the back seat passenger fastened the empty seats belts. I brought the car in 3 times to be repaired and the problem is still not fixed. This is a ... Read more

Incident date: Jan 30, 2026

POST-RECALL 25V274 ( & EA25007, EA25001) EXHAUST INTRUSION WITH CARBON MONOXIDE POISONING HAZARD Following the complete engine replacement under GM recall N252494000, my vehicle has developed a severe and persistent exhaust intrusion that allows toxic exhaust fumes, including carbon monoxide (CO), to enter the passenger cabin. CO levels have measured a peak of 83 PPM and consistent reading between... Read more

6 injured

Incident date: Jan 30, 2026

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The cont... Read more

Incident date: Jan 30, 2026

My vehicle has been in 16 times since I bought it the most recent incident is for the engine which started about six months ago. It’s been in since then for other issues concurrently with this one it hesitates like it’s getting stuck in sand before it wants to go first the mechanic told me he didn’t sense it but the thermostat was stuck open so they fix that. Second time it went in they thou... Read more

Incident date: Jan 30, 2026

Incident date: Feb 11, 2026

Will not pass emissions due to sensors not going into "ready" state. We have taken it to 4 different mechanics and we were told that the abs module is not communicating. So we replaced it and still nothing. Now we are told that the PCM is not storing memory. There have been no lights illuminated on the dash this whole time, and no codes to determine the underlying electrical issue. With issues li... Read more

Incident date: Feb 11, 2026

I am driving a 2019 GMC Terrain SLT, and I have a serious concern regarding a recent service experience. On 02/10/2026, I had an oil change and a complete vehicle inspection performed at Kunes GMC Greenfield, Wisconsin. After the service was completed and I returned home, I noticed an unusual noise coming from under the engine hood. I immediately went back to the dealership and informed them of t... Read more

Incident date: Jan 4, 2026

The contact owns a 2011 Mercury Mariner. The contact stated that while driving at an undisclosed speed, there was a strong fuel odor inside the vehicle. In addition, the contact stated that the fuel odor was noticeable all the way to the rear seat. The vehicle was taken to the dealer; however, the contact was informed that the tools needed to perform the repair were not available. The vehicle was ... Read more

Incident date: Feb 11, 2026

Description of Incident: While operating the vehicle, the Check Engine Light (CEL) illuminated. I took the vehicle to an authorized dealership, where a diagnostic scan revealed fault code P0247. The dealership confirmed that the wastegate solenoid has failed. Safety Risk: The failure of the wastegate solenoid prevents the Engine Control Unit (ECU) from properly managing turbocharger boost levels.... Read more

Incident date: Feb 11, 2026

Thermostat Issue (Steering Assist is Reduced Drive with Care) have changed this sensor 3 times in the past 3 years, there is no excuse for that. The emergency braking almost cause me and my daughter to be hit by a train when my car emergency braked while going over train tracks. this is unexcusable

Incident date: Feb 11, 2026

Incident date: Jan 16, 2026

Paring brake has been bucking backwards and forward for most of 2026 and finally it failed facing downhill on Feb 4, 2026 and rolled downhill until it stopped after hitting a sign.

Crash 1 injured

Incident date: Feb 6, 2026

The contact owns a 2014 GMC Acadia. The contact stated that while driving approximately 20 MPH, the transmission shifted from 2nd gear to 3rd gear, and the vehicle shuddered before shifting. The failure also occurred while shifting from 4th gear to 5th gear. The contact ran a diagnostic scan and retrieved information for a loss of communication between the TCM and BCM. The failure was intermittent... Read more

Incident date: Feb 10, 2026

While driving at approximately 70 mph., my passenger side airbags suddenly deployed for no apparent reason. Thankfully no one was in passenger seat or hurt, but the excruciating noise was deafening and this put me at risk since it sounded like an explosion and zero visibility out side window. I had to pull over on side of road and puncture the bags and gain composure and visibility to continue m... Read more

Incident date: Dec 6, 2025

My family and I were all driving in the car. We were at a stoplight, and fully stopped as it was a red light. All of a sudden, we heard a weird noise, and all of the dash lights on our car appeared, and then the car fully turned off. We could not get the car back on, and it would not start. Prior to this, it was driving totally fine, and we had no lights on our dashboard indicating something was w... Read more

Incident date: Feb 4, 2026

While driving in normal traffic, the engine experienced a sudden and significant loss of power and went into a reduced-power “limp” mode. The check engine light illuminated and the vehicle stored an active P1326 diagnostic trouble code related to the engine/Knock Sensor Detection System (KSDS). Because this occurred in live traffic, the sudden power loss created an unsafe situation that increa... Read more

Incident date: Jan 11, 2023

The contact owns a 2018 Genesis G80. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that the vehicle crashed into a deer, and then crashed into a hill. The vehicle spun around three times and rolled over after crashing into the hill. The front driver's air bag did not deploy. The contact stated that no warning ligh... Read more

Crash 2 injured

Incident date: Feb 9, 2026

The contact owns a 2015 Ford Explorer. The contact stated that while reversing into the driveway at approximately 2 MPH, the rear-view camera image went blank. The vehicle had been experiencing intermittent loss of the back over prevention camera function for approximately one year. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for ... Read more

Incident date: Feb 10, 2026

Loss of power steering. This is a known problem with the 2015 GMC Canyon models. My 2016 GMC Canyon has the same problem. This is a serious issue. A recall should be issued. It has happened to me several times.

Incident date: Oct 29, 2025

The contact owns a 2023 Kia Sorento. The contact stated that while driving at 40 MPH, the "Low Oil" message was displayed on the instrument panel. The contact immediately pulled over and called for assistance. A service technician arrived at the scene and added engine oil, and the vehicle was driven to an independent mechanic to be inspected. The vehicle was inspected, and the contact was informed... Read more

Incident date: Feb 7, 2026

Woke up one morning and noticed a very strong gas smell coming from the car while driving with the windows down, even at low speed. Once I noticed the smell I stopped driving and exited the vehicle and again noted the very strong smell. I immediately took the car to the nearest Porsche service dealership in Beverly Hills. The repair was covered by warranty, and the issue was found to be due to a l... Read more

Incident date: Nov 30, 2025

I have had my car in the service department twice and continue to have the same issue. I am scheduled to have the car in the shop again on 2-19-26. For several months! After stopping and starting, my car stalls for a few seconds and then takes off. Yesterday, the car stalled while crossing the interstate and there was another vehicle behind me. I am terrified that the car is not going to re... Read more

Incident date: Jan 19, 2026

Had vehicles looked at twice and serviced once for the transmission slipping. No issues were found when looked at and light was deleted. Took to another mechanic who drained and refilled transmission. Transmission still slips after service. This happens at acceleration and continues til 3rd gears where it jerks in between gears. Stops while driving continuously, the starts up again if stopped for ... Read more

Incident date: Feb 9, 2026

In December, 2025 my brand new 2026 Honda CRV Hybrid began making a clicking noise on the steering wheel. I had the dealer work on it and they said I had a faulty cable reel and they replaced it. This past week I noticed the same clicking sound in the steering wheel. I had the dealership look at the car again today and they were not able to replicate the noise. The service advisor at the dealershi... Read more

Incident date: Feb 3, 2026

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light illuminated. The vehicle was taken to the dealer where the vehicle was purchased, and the contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available to repair the vehicle. An... Read more

Incident date: Feb 2, 2026

I began braking and the brakes locked up. Braking to the floor and the car would not stop resulting in a car crash

Crash 1 injured

Incident date: Dec 29, 2025

The contact owns a 2012 Kia Sorento. The contact stated that the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact stated that the air bag warning light was permanently illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 97,000.

Incident date: Jan 20, 2026

The contact owns a 2014 Ford Flex. The contact stated that while in reverse, the back over prevention camera displayed a black screen, and the message “Camera not Available” was displayed. The contact stated that turning off and restarting the vehicle, and waiting for the cellphone to connect to Bluetooth on the radio, the camera operated as needed and provided an image of the rear of the vehi... Read more

Incident date: Dec 28, 2023

Driver door lock actuator. When using the vehicles remote key, the driver door does not lock and unlock with the rest of the vehicles locks. This failure can cause theft of personal property in the vehicle or theft of the vehicle itself. The problem has been confirmed by other toyota owners with similar models. No warning lights of the problem appeared.

Incident date: Dec 28, 2023

The engine has been burning oil since purchased but really highlighted when at 47k miles I got a dashboard message saying “reducing power to engine” I checked the oil and it didn’t register in dipstick. I added 3quarts of oil to show up on dipstick. When I changed the oil which I did at my own garage only 2.5qrt came out including what was in filter. It’s since take an average of 2.5qrt b... Read more

Previous 1 2 3 4 5 ... 36 37 38 ... 1267 1268 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog