Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 64,800 complaints for GMC

Incident date: May 11, 2026

I am writing to file a complaint regarding the air conditioning system failure in my 2020 Honda Civic Sport. The air conditioner in my vehicle began blowing hot air instead of cold air. I took the vehicle to Honda for inspection and paid $545.15 to have the system recharged and dye inserted in order to diagnose the issue. After this service was completed, I was informed that the evaporator has fa... Read more

Incident date: May 16, 2026

All sound goes out on this truck intermittently. Maybe once every 3-4 days. I will have 0 sound, the safety feature sounds, the parking assistance, the directional signal sounds, the stereo. It is not Bluetooth or anything interfering I’ve shut my phone off to test. This happens with MANY people. Most people complain online about the stereo and directional sounds being completely muted, but for... Read more

Incident date: May 9, 2026

While maneuvering my Kia EV6 into my garage, the vehicle accelerated unexpectedly and struck the garage wall. I believe the acceleration may have been unintentional or due to a malfunction. I request review of any vehicle event data

Crash

Incident date: May 9, 2026

Crash

Incident date: May 9, 2026

Instrument cluster failure. I completed a short trip wherein it was working fine. Went back out several hours later to return home at midnight. The instrument cluster had no power and did not function. I am currently driving with no speedometer, no tachometer, no fuel gauge. I am flying blind because of a known defect in Jeep instrument clusters (NHTSA report 24V652000) between 2020-and 2024. Reca... Read more

Incident date: May 16, 2026

The head gasket failed on my 2018 Honda Accord 2.0T at 81,000 miles due to weak factory head bolts stretching under turbo boost, causing cooling system over-pressurization and risk of engine stalling/overheating

Incident date: May 11, 2026

EV shut down

Incident date: May 5, 2026

The vehicle experienced multiple incidents of unintended/sudden braking without an obvious hazard present. Approximately six weeks ago, while traveling eastbound through downtown [XXX] , with children in the vehicle and traffic behind me, the vehicle abruptly engaged braking on its own, causing a sudden slowdown and creating a potential rear-end collision hazard. A second similar incident occurred... Read more

Incident date: May 9, 2026

Driver side air bags did NOT deploy resulting in injury

Crash 3 injured

Incident date: May 9, 2026

Nothing malfunctioned. All I was asking for was a fender to hood adjustment and the dealership kept telling me they don't do that and that I would need to go to a bodyshop. The fender to hood alignment issue didn't put others at risk. What the problem is is the door is not aligned based on OEM requirements and the recall repair was completed but not done correctly. The problem has been identified ... Read more

Incident date: May 15, 2026

My 2020 Ford Edge SEL, has started to do harsh shifting, shuddering, and some hesitation. I have kept up on the maintenance. I have had the transmission fluid drained and replaced already. My car is available for inspection if requested. An independent shop has confirmed the issue. I was informed that the torque convertor might need replaced. It has not been inspected by anyone else, except what... Read more

Incident date: May 15, 2026

Vehicle suddenly stalled in traffic, check engine light illuminated and lost power.

Incident date: Apr 10, 2026

There is still no remedy to this recall and my truck is affected - I have been driving with NO ABS AND NO TRACTION CONTROL for almost 4 YEARS. This has also deactivated my cruise control. This is unacceptable and compromises me and my families safety. This is not a question of if it is going to happen, but when. My vehicle isn't under the category of "may be susceptible to failure" it has failed a... Read more

Incident date: May 5, 2023

Moisture build-up in the high-voltage electrical system through a faulty seal on the charging socket, which can cause a short circuit and significantly increase the risk of a vehicle fire. If you get a warning light saying "electrical system: fault," you should stop driving immediately, park outdoors away from structures, and not charge the vehicle. Braking problems caused by sub-standard weldin... Read more

Incident date: May 5, 2023

Incident date: Aug 13, 2025

The contact owns a 2021 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that one cylinder had low pressure while the other three cylinders had pressures higher than 100%. The contact was informed that the engine needed to be replaced. The vehicle was then taken to t... Read more

Incident date: Aug 13, 2025

The contact owns a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly jerked and then lost motive power with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the low-pressure and high-pressure fuel injectors and gasket had failed and neede... Read more

Incident date: Aug 13, 2025

Description of Incident: The driver, [XXX] , was idling on a road near Lake Murray when her vehicle was rear-ended. Despite the force of the impact requiring Ms. [XXX] to be rushed to the hospital, the vehicle’s airbags failed to deploy. Post-Accident Concerns: Following the collision, the CEO of RideCare had the vehicle moved immediately to avoid public scrutiny. I have reason to believe the ... Read more

Crash 2 injured

Incident date: May 15, 2026

The contact owns a 2025 Toyota Tacoma. The contact stated that she received an email for NHTSA Campaign Number: 25V656000 (Power Train). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the dealer failed to alert her of the recall prior to the sell. The manufacturer was contacted and referred her to the local dealer. The contact had not experie... Read more

Incident date: May 15, 2026

The contact owns a 2019 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal sound and the engine seized. The check engine warning light illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The failure reoccurred. The contact stated while attempting to start the vehicle, the vehicle started and the eng... Read more

Incident date: May 4, 2026

Motorized struts to lift and close the rear lift gate have failed. The struts do work to open the lift gate but they do not work to close it. Manually closing the lift gate is extremely difficult because of the electric motors inside of the struts. A known problem by Toyota as they have issued a TSB. Toyota’s solution is to replace the struts at a cost of $1200. My concern about this being a... Read more

Incident date: May 4, 2026

My car started making a sound similar to a cracked muffler but it was a very quiet sound that lasted a minute or two and went away. I thought something was loose and took to repair shop. My catalytic converter was cracked & the mechanic said it was in a place he had never seen before. Very high up. He tried to go through GM but my issue isn’t the same as any other that had been reported. My car ... Read more

Incident date: May 7, 2026

Vehicle was brought in for a recall repair related to a water leak through the sunroof. The repair took over 30 days. The manufacturer directed me to rent a vehicle from a specific rental company and promised reimbursement at $80 per day. The manufacturer is now refusing to reimburse the full rental duration and has capped reimbursement at 60 dollars per day, leaving me out of pocket. The recall r... Read more

Incident date: Jan 2, 2026

The fuel sensor on the truck has been in a failure place for years. It has a full tank, but it keeps reflecting zero gas and it doesn’t wanna pass emissions either it really is a poorly constructive fuel system. It makes you concerned and makes the Buyer spend an extreme amount of money to repair a flimsy piece of plastic. I don’t know why this isn’t a recall. I had to have a bunch of things... Read more

Incident date: Oct 8, 2025

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the braking system became inoperable, and the brakes unexpectedly locked up with no warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and retrieved trouble code TSB-21NA268. The contact was informed that the brake vacuum pump connected... Read more

Incident date: May 14, 2026

The fuel tank expanded, the car was spitting out gas from where you are supposed to insert gas nozzle. my fuel tank expanded so bad from pressure my vehicle sensors malfunctioned my car did not tell me something was wrong, I heard a pop and my car was telling me I had no gas when I did. the insert area for gas to be pumped was swollen and couldn't shut my gas cap cover. I went to gas station and s... Read more

Incident date: Apr 1, 2026

My car infotainment system keeps on having a "Ghost Touch" and it keeps on being a distraction when im using the GPS and it is a hazard being on the road especially in [XXX] where drivers are reckless. Other people have been having same issue, at least 80% that i have seen in person and online. This should be on a recall or at least have honda figure out the issue since theyre selling there cars ... Read more

Incident date: Apr 1, 2026

Last July my car was overheating and breaking down as I was driving on I4 to work one morning which it overheated and broke down which was the precursor the last time My engine blew in December 2024 which the engine was already repaired January 2022 (Dumphy Ford,Pa), December 2022 (Tropical Ford, Fl) then I got notices there is a recall with the oil pump and belt since February 2023 however the ... Read more

Incident date: Apr 1, 2026

While out of Town driving back home Wheel lock up on my 3500hd dually 2023 gmc .. vehicle had shudder effect and from 75 to 25 mph drasticly and engine reduced power light came on and wouldn’t come out of drive and then after stopping vehicle To cement parking safety block the vehicle had multiple codes for valve body and transmission failure relating to the na242454441 issue on previous year mo... Read more

Crash

Incident date: May 3, 2026

I have personally experienced sudden harsh downshifting behavior while driving the vehicle, which caused an abrupt change in speed and a temporary loss of control and handling. Given that the recall specifically warns that this condition may result in a loss of vehicle control and increase the risk of a crash, I am deeply concerned about the safety of continuing to transport myself and my family i... Read more

Incident date: May 3, 2026

I've had a unknown problem with my transmission since I've owned my truck, Took it back to two different GM dealership and one said it was low on transmission fluid after keeping it for about two weeks, So I took it to another dealership out of state and was told there wasn't anything wrong with it. I am absolutely sure that something is wrong with the transmission and they don't want to fix it ev... Read more

Incident date: May 3, 2026

While driving, starting from a stop sign / or traffic light, the vehicle will stall out upon light acceleration. Going through the recall information, it appears that many 2017 Honda HRV and 2018 Honda HRV have a safety recall for the fuel pump ( located inside the fuel tank / under the drivers seat). For whatever reason, my HRV is not included in the recall but suffers from the exact same proble... Read more

Incident date: May 10, 2026

On the driver side of the 2018 Momentum Toy Hauler cracked in two locations above the center leaf spring holder. This issue occurred on May 1, 2025. While pulling out of a shop after having the leaf spring holders replaced the axle traveled through a small depression on the ground causing the frame to flex and make a loud enough sound to be heard in the truck pulling the camper. While investiga... Read more

Incident date: Apr 5, 2026

Vehicle: 2019 Land Rover Range Rover Sport HSE While driving approximately 65-70 mph, a red battery/charging warning appeared instructing me to pull over immediately. Within approximately 3-5 minutes, the vehicle rapidly lost electrical power and became completely disabled while driving. EVERYTHING in my car started shutting down; no air, no lights, no steering. Steering and vehicle functions beca... Read more

Incident date: May 4, 2026

A waymo put pedestrian and public safety at risk on 5/12/26 at approximately 7:50 pm when it stopped halfway through an intersection at 14th, Market, and Church Street in San Francisco alongside a crosswalk. I began honking from my vehicle as the waymo stopped in front of lanes of oncoming traffic, blocking the intersection. Instead of continuing through the intersection, the waymo turned towards ... Read more

Incident date: May 12, 2026

COMPONENT: 2.5L T-GDI engine failed completely at 102,971 miles, requiring full replacement (~$8,000). Vehicle available for inspection at [XXX] Kia, [XXX] . SAFETY RISK: Engine lost power during normal operation. Sudden, uncontrolled loss of engine power creates a direct collision risk at highway speeds for the driver, passengers, and surrounding vehicles. CONFIRMED BY DEALER: Mark Kia perform... Read more

Incident date: May 5, 2026

The vehicle experienced repeated catastrophic engine failures, including failure of a replacement engine. Approximately six months after purchase and at around 80,000 miles, the engine failed and required a complete engine replacement through Volkswagen and the MaxCare service contract. Approximately one to one and a half years later, at around 120,000 miles, the replacement engine also failed. T... Read more

Incident date: May 1, 2026

Incident date: May 13, 2026

Recall 25V544. Received recall notice September 2025 and still no parts for said recall. Brake hose recall!

Incident date: May 13, 2026

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 65 MPH, the vehicle suddenly locked up. The engine was previously replaced in March at an undisclosed location. The engine light was illuminated. While using the code reader, he received the P0711 code related to the temperature sensor in the transmission. The contact indicated the failure was due to the temperature w... Read more

Incident date: Mar 4, 2026

The contact owns a 2015 GMC Sierra. The contact stated that while driving at an undisclosed speed and also while the vehicle was parked, the ABS and stability control warning lights would unexpectedly illuminate. The vehicle was taken to an independent mechanic, where the warning lights were cleared. The contact was informed that if the failure recurred, the EBCM and BPMV would need to be replaced... Read more

Incident date: Apr 9, 2026

Incident date: May 13, 2026

The contact owns a 2024 Honda Prologue. The contact received notice of Manufacturer Recall Number : 26056 6mh00. The contact stated that while driving on several occasions at various speeds, infotainment screen and instrument panel went black and did not work as intended. The vehicle was turned off for approximately five minutes and then turned on the infotainment screen and instrument panel began... Read more

Incident date: May 13, 2026

Incident date: May 10, 2026

The dealer has completed a reduction in battery charging to 90 percent. But has not remedied the possibility of overheating or fire. I now have a vehicle that I can not fully charge, and as per manufacturer instructions cannot charge or even store in a garage. The value of my vehicle has been negatively affected due to these unresolved serious safety concerns. I therefore want Jaguar to fix th... Read more

Incident date: May 10, 2026

The contact owns a 2015 Ford F-150. The contact received notice of NHTSA Campaign Number: 26V237000 (Power Train). The contact stated that while driving at various speeds, jumped to different gears inadvertently and did not accelerate past 50 MPH. The contact stated that on one occasion during the failure the power train warning light illuminated. The vehicle was not diagnosed or repaired. The man... Read more

Incident date: Apr 13, 2026

This is now the second report from this vehicle with similar issues. This incident happened when in reverse with nothing behind me, the vehicle slammed on its brakes. No audible warning in the vehicle and nothing showing on the dashboard. The vehicle just applied emergency braking. This was a witnessed event.

Incident date: Apr 20, 2026

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V-514000 (Steering); however, the part for the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedy to be available. The contact stated that their husband informed them, and a certified mechanic inspected the vehicle after rec... Read more

Incident date: Apr 20, 2026

While driving the car the start loosing power and attempts to shut down, other time the steering wheel locks up up and im unable to turn steering wheel. The check engine light comes on and turns off. The dealer/ Car repair shop has been unable to reproduce issue and unable tell me what this issue is. No accident has resulted from this as of yet. But car has some kind of malfuctioning issue.

Incident date: May 11, 2026

The leather dash is peeling irregularly and will not deploy the passenger airbag properly if vehicle is involved in an accident and could result in death of a passenger. Serious problem with Cayenne SUV’s and Porsche refuses to address the problem with multiple complaints from other owners.

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog