Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 63,375 complaints for GMC
GMC
SIERRA 1500
(2021) — FUEL/PROPULSION SYSTEM
Feb 21, 2026
Incident date: Feb 9, 2026
We get a power reduced code and the truck shuts down while driving. We have to pull over and put it in park and restart it. When we are on the freeway we can’t get over we put it in neutral and turn off the truck and restart it. It is very scary and dangerous! This has been happening since June of 2025.
GMC
SIERRA 1500
(2021) — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Feb 21, 2026
Incident date: Feb 9, 2026
I was driving on a highway on my way home from work. Thank god there was not a lot of traffic because my truck just shut off lost all power, then I received a message on the dash to put on neutral and restart. I tried multiple times to turn it back on. It never turned on and had to get it towed to nearest dealership. It took them a week to inform that the engine locked up even though I tried to ta... Read more
GMC
SIERRA 1500
(2021) — POWER TRAIN
Feb 21, 2026
Incident date: Feb 9, 2026
I was driving on a highway on my way home from work. Thank god there was not a lot of traffic because my truck just shut off lost all power, then I received a message on the dash to put on neutral and restart. I tried multiple times to turn it back on. It never turned on and had to get it towed to nearest dealership. It took them a week to inform that the engine locked up even though I tried to ta... Read more
Incident date: Feb 18, 2026
I am filing this complaint regarding the handling of Safety Recall 25LA07 (NHTSA Recall ID 25V767) affecting my 2023 Lexus LX600. On January 2, 2026, I delivered the vehicle to the authorized Lexus dealer in Ponce, Puerto Rico, in response to the recall, which identifies potential engine knocking, rough running, engine no-start, and/or loss of motive power. These conditions represent serious safe... Read more
GMC
SIERRA 1500
(2019) — UNKNOWN OR OTHER
Feb 20, 2026
Incident date: Jan 7, 2026
Got everything under the hood done n still have the same problem with it shut off while driving
GMC
SIERRA 1500
(2019) — POWER TRAIN
Feb 20, 2026
Incident date: Jan 7, 2026
On Wednesday, January 7th, 2026, my wife and I were traveling North on the Northeast Extension of the Pennsylvania Turnpike (476) at approximately 9:00 pm. A check engine light came on with no other symptoms, we start to get off the next exit. While still on the highway, the motor turns off with a warning to put it in neutral and restart. It would not restart and coasted off the exit and into a co... Read more
GMC
SIERRA 1500
(2020) — POWER TRAIN
Feb 20, 2026
Incident date: Feb 18, 2026
The traction control light comes on then the transmission control module then comes on and my car goes into limp mode, when im sitting at a red light even with the break other car will lunge at a stop
GMC
SIERRA 1500
(2020) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 20, 2026
Incident date: Feb 18, 2026
The brakes suddenly activate and cause the vehicle to rapidly stop with no warning of any kind and without any braking action being taken by the driver. Then, the brakes do not release and the vehicle cannot be moved as the brakes remain on. Turning the engine off and then restarting it or shifting to other gears does not release the brakes. The vehicle remains immobile and cannot be driven. Af... Read more
Incident date: Feb 20, 2026
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer. The battery was tested and failed. The vehicle remained at the dealer unrepaired. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a rea... Read more
Incident date: Feb 20, 2026
The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle lost automotive power. The contact pulled over to the shoulder lane and attempted to shift to park(P... Read more
Incident date: Feb 20, 2026
The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle lost automotive power. The contact pulled over to the shoulder lane and attempted to shift to park(P... Read more
Incident date: Nov 2, 2025
The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle lost automotive power. The contact pulled over to the shoulder lane and attempted to shift to park(P... Read more
Incident date: Sep 20, 2025
I purchased a 2024 KTM 390 Adventure on June 21, 2025 and within 1/4 mile of driving it away from the dealership my throttle completely cut out as I was merging into traffic. The bike had 2 miles on it and was brand new. I turned the key to the bike off and back on after I was sitting in the bike lane of the road. I started the bike back up and was able to make it another mile down the road when m... Read more
GMC
SIERRA 1500
(2020) — STRUCTURE
Feb 20, 2026
Incident date: Feb 20, 2026
The contact owns a 2026 GMC Terrain. While drying the vehicle after it was washed, the contact became aware that the middle section of the vehicle was loose. The vehicle was taken to the dealer. The dealer informed the contact that the part to repair the vehicle needed to be ordered. The contact was awaiting a response from the dealer. The vehicle was not repaired. The manufacturer was not made aw... Read more
Incident date: Feb 20, 2026
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly sputtered. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The dealer determined that the torque converter needed to be replaced. The vehicle was repaired. The contact later stated that wh... Read more
GMC
SIERRA 1500
(2020) — UNKNOWN OR OTHER
Feb 20, 2026
Incident date: Feb 20, 2026
I am reporting a potential safety defect involving the panoramic sunroof of my 2026 Kia Sportage, purchased new in August 2025. On February 19, 2026, at approximately 4:45 PM, while driving around 65 mph, the panoramic sunroof suddenly shattered without warning. The failure was preceded by a loud, explosive sound, after which the tempered glass fractured and collapsed inward into the passenger co... Read more
GMC
SIERRA 1500
(2020) — ENGINE
Feb 20, 2026
Incident date: Jan 30, 2026
Engine failure. There is a class action that has been filed for this exact make, model, and engine size. There were no lights indicating an issue and the car had recently been serviced with an oil change and oil filter change and was being regularly maintained on oil changes. When it was brought to a mechanic, they told me the entire engine had failed and there was no power to one of the spark plu... Read more
Incident date: Jun 18, 2025
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while driving 25 MPH, the vehicle crashed into the rear of a stationary vehicle; however, the air bags failed to deploy. Additionally, the ABS failed to activate as designed. The contact sustained a back injury upon impact; however, medical attention was not sought. The vehicle was towed to the residence. The vehicle was not rep... Read more
Crash
1 injured
GMC
SIERRA 1500
(2023) — POWER TRAIN
Feb 20, 2026
Incident date: Feb 1, 2025
The contact owns a 2016 Chevrolet Silverado1500. The contact stated that while driving at 48 MPH and driving uphill, the transmission downshifted and started sputtering. The contact pulled into a parking lot and attempted to troubleshoot the failure, but the failure persisted. The vehicle was driven to an independent mechanic, where it was diagnosed with a torque converter failure. The vehicle was... Read more
GMC
SIERRA 1500
(2018) — BACK OVER PREVENTION
Feb 20, 2026
Incident date: Aug 20, 2025
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the image appeared blurry. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicl... Read more
Incident date: Feb 20, 2026
While driving on the freeway in the rain (on 2/19/2026), my vehicle started braking of its own accord. Emergency brake lights flashed on the dash board and the vehicle came to a full stop while traffic was moving on the freeway. [There had been previous incidents of warning "Brake" lights flashing without cause, never a sudden stop; spontaneous]. During my <15 mile commute, the vehicle did this x... Read more
Incident date: Feb 6, 2026
After 8 months of driving my car brand new I started experiencing multiple intermittent malfunctions in the dash board & infotainment system. I have documentation of DTC codes current in my ECU. These codes each dealership refused to find and instead replaced my car battery, wiping the codes & replacing my infotainment system after it completely failed. After repeated repair attempts each dealersh... Read more
Incident date: Jan 4, 2026
My Vehicle VIN isn't listed under the massive recall of the PTU (Diagnostic code C14A7-67) Vehicle is the same manufacture year of the recalled vehicles. If the PTU fails it can cause sudden loss of drive power, inability to stay in Park (rollaway risk). The check 4WD light is on and Diagnostic code C14A7-67 comes up. Jeep said my vehicle isn't included in the recall so there isn't anything the... Read more
Incident date: Feb 18, 2026
The contact owns a 2008 Mercedes-Benz E-350. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility). The vehicle was taken to the dealer. The contact informed the dealer that the sunroof had not been used in 10 years. In addition, the contact informed the dealer of an issue while attempting to close the sunroof ten years ago. The vehicle was not inspected, and the deale... Read more
GMC
SIERRA 1500
(2019) — ENGINE
Feb 20, 2026
Incident date: Feb 17, 2026
Vehicle: GMC Yukon Denali Model Year: (insert) Engine: 6.2L L87 Mileage at Failure: 44,000 Failure Date: February 18, 2026 Recall: GM 6.2L Engine Failure Recall (crankshaft/bearing defect leading to propulsion loss) Complaint Summary: Complete engine failure and total loss of propulsion on a high-speed highway on-ramp with my family inside, causing extreme danger and emotional trauma. Full Desc... Read more
GMC
SIERRA 1500
(2019) — VEHICLE SPEED CONTROL
Feb 20, 2026
Incident date: Feb 17, 2026
The DFM program in the engine caused the lifters to fail and bend a pushrod which in turn scared the cam shaft. There were no signs leading up to this. It caused the traction control and brake systems to be compromised. I took vehicle into a gm dealer and had it diagnosed.
GMC
SIERRA 1500
(2021) — ELECTRICAL SYSTEM
Feb 20, 2026
Incident date: Feb 13, 2026
I am writing to formally submit a safety complaint regarding my 2018 Porsche Macan. I have experienced a significant issue with the vehicle’s headlights, which I believe poses a serious safety risk. Description of the Issue: The headlights on my 2018 Porsche Macan have failed without any prior warning or indication. There were no dashboard alerts or error messages to notify me of a problem. The... Read more
Incident date: Feb 10, 2026
The hybrid propulsion system in my Toyota Camry Hybrid malfunctioned. The vehicle displayed multiple warning messages, including “Hybrid System Malfunction” and other system failure alerts. The accelerator pedal stopped responding, and the vehicle lost propulsion while driving at highway speed. The vehicle would not restart after coming to a stop. The vehicle has been towed and is available f... Read more
Incident date: Feb 10, 2026
I had a message flash that said the power to the engine was reduce. Next message said check stabilink ( or something similar).. it said drive with caution. I live 2 mins from my job I drove home and pulled in the driveway I then felt the car act like it wanted to shake. This was on 2-10-26 I contacted onstar asked them to run a diagnostic. The codes that came back P0016 p0089 p228D are very well ... Read more
Incident date: Feb 10, 2026
I had a message flash that said the power to the engine was reduce. Next message said check stabilink ( or something similar).. it said drive with caution. I live 2 mins from my job I drove home and pulled in the driveway I then felt the car act like it wanted to shake. This was on 2-10-26 I contacted onstar asked them to run a diagnostic. The codes that came back P0016 p0089 p228D are very well ... Read more
Incident date: Feb 2, 2026
Noxious emissions fill passenger compartment while at idle, or when using remote start. Cannot drive with windows closed, or with recirculation on. Passengers feel, "sleepy". Bracket holding flex pipe fails at the same point in several different traverse vehicles. The 2018 model we have, is not covered by a recall, even though the 2019 of the same design and fail point, is. N222385510 GM ... Read more
GMC
SIERRA 1500
(2022) — ELECTRICAL SYSTEM
Feb 19, 2026
Incident date: Feb 18, 2026
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact... Read more
GMC
SIERRA 1500
(2022) — FUEL/PROPULSION SYSTEM
Feb 19, 2026
Incident date: Feb 18, 2026
The vehicle is subject to Safety Recall N252494001 (NHTSA Campaign 25V-274) due to manufacturing defects in the engine crankshaft and connecting rod bearings. • Component/System Failed: The 6.2L V8 (L87) engine crankshaft and connecting rod assembly. The engine is available for inspection upon request. • Safety Risk: The defect can cause catastrophic engine damage and sudden loss of propulsi... Read more
Incident date: Jan 5, 2026
My ABS module failed, which is a very well know issue with the 2014 to 2018 models. When the ABS module failed I was driving the vehicle and it went into fail safe mode while I was on the freeway service road. The speedometer stopped working and the vehicle would not go over about 20 mph. The vehicle was fine one minute and then I had no control of how fast I was going. I was with traffic that was... Read more
Incident date: Jan 5, 2026
In the process of taking my daughter to the emergency room I receive a dash notification on my recently purchased 2024 GMC Acadia "car overheating, possible engine failure". My gauges were within normal range and being that I was in an emergency I kept traveling. Leave hospital to head home the error message is gone. The following Monday, January 5th, heading in to work I receive the same error... Read more
Incident date: Feb 14, 2026
Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not shown. During the issue, the screen could be frozen/not responsive, or a blue screen. This concern has been an ongoing issue for some time now. It seems to be getting more frequent recently.
Incident date: Feb 14, 2026
The SUV has 46,000 miles on it. Recently, the check engine light illuminated, prompting me to take it to the dealership for servicing. The diagnostic codes retrieved were U0285 and U1345. I was informed that the aero shutter required replacement. There was no physical damage; it merely ceased functioning. The dealership confirmed the active check engine light and conducted a diagnosis. While my sa... Read more
Incident date: Feb 14, 2026
The SUV has 46,000 miles on it. Recently, the check engine light illuminated, prompting me to take it to the dealership for servicing. The diagnostic codes retrieved were U0285 and U1345. I was informed that the aero shutter required replacement. There was no physical damage; it merely ceased functioning. The dealership confirmed the active check engine light and conducted a diagnosis. While my sa... Read more
Incident date: Jan 11, 2026
Since 15,394 miles vehicle has experience multiple system failures upon vehicle startup. 2/24, 2/25, 12/25, 1/26. In all of these 4 instances the brakes become spongy/hard, steering wheel locks, and I am not able to control vehicle. Dash lights up; "Brake system failure - 43mph top speed", "Fwd collision system unavailable", "Service traction control", "Service ESC", "Service steering column lock"... Read more
Incident date: Jan 11, 2026
I was test driving the vehicle after some and as I was test, driving it, the steering lot up on me. Luckily, I was entering a residential area when it occurred down the street from my residency; in which I was able to drive it to my residency, during that short ride, you could smell a burning smell coming out along with some crackling noises. I had to get the vehicle towed a week later to the mech... Read more
Incident date: Nov 2, 2025
The contact owns a 2024 Volvo S60. The contact stated that the radio screen was blank while driving at various speeds. The system rebooted independently soon after the failure; however, the failure reoccurred. Due to the failure, there was no access to the safety features in the vehicle. In addition, several other safety features failed to operate as needed; however, the vehicle lost motive power ... Read more
Incident date: Nov 2, 2025
Temperature gauge dropped to zero or no reading, message displayed on screen "Steering Assist Reduced, Drive with Care", continued to drive speed limit, when parked fan runs after car is shut off, in a few days the temperature gauge started working again, then the cycle repeats about once every 2 weeks for a couple months before engine light came on last week & when checked at a local parts place ... Read more
Incident date: Dec 1, 2025
Onstar connectivity module failed after dealer updates. The onstar module controls super cruise hands free driving. Module can fail during use causing accident. Vehicle did not display any warning on display screen. Vehicle is available for inspection. GMC dealer confirmed onstar module failure and is waiting on part delivery for replacement. Several searches in online forums confirm this is an is... Read more
GMC
SIERRA 1500
(2020) — SERVICE BRAKES
Feb 19, 2026
Incident date: Nov 1, 2024
ABS warning light came on and brakes starting acting strange. The brake pedal was soft and was hard to depress. I took it to dealer and they checked codes and comfirmed the vehicle has serval codes. They cleared all codes and started the engine. Immediately the ABS warning came on. I am very concenedn about family, I just purchased the truck on Jan 21, 2026. Please help!!
GMC
SIERRA 1500
(2026) — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Feb 19, 2026
Incident date: Feb 18, 2026
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. The contact stated that upon selling the vehicle, the new owner later informed the contact that it was discovered that there was a mileage discrepancy while the vehicle was undergoing a diagnostic test. The vehicle was a private sale. At the time the contact purchased the vehicle, the mileage was 150,604; however, an Experian Auto Check Hi... Read more
GMC
SIERRA 1500
(2026) — POWER TRAIN
Feb 19, 2026
Incident date: Feb 18, 2026
Vehicle stalled in busy intersection in McKinney Texas , unable to start are shift into a neutral position on transmission to remove from extreme dangerous intersection, sheriff advised that road side assistance that was contacted is not going to be in time (90min)to keep from causing an ongoing traffic backup , sheriff dispatched their own towing service to resolve the situation from getting ext... Read more
GMC
SIERRA 1500
(2026) — ELECTRICAL SYSTEM
Feb 19, 2026
Incident date: Feb 18, 2026
Vehicle stalled in busy intersection in McKinney Texas , unable to start are shift into a neutral position on transmission to remove from extreme dangerous intersection, sheriff advised that road side assistance that was contacted is not going to be in time (90min)to keep from causing an ongoing traffic backup , sheriff dispatched their own towing service to resolve the situation from getting ext... Read more
Incident date: Feb 13, 2026
ABS system doesnt work. no update on recall c4b. have had this issue since 2023
GMC
SIERRA 1500
(2021) — ELECTRICAL SYSTEM
Feb 18, 2026
Incident date: Sep 15, 2025
I attempted to use my sunroof today 2/18/26 and I heard a popping sound and it sounded like something broke. I rolled the sunroof back closed and now the back of the sunroof (moonroof) is now propped open and won't close. I have tried the manual overide for 10 to 15 seconds and it just makes a clicking sound. I am pretty upset as I have only used my sunroof maybe 10 times in the 4 years I have ... Read more