Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 63,375 complaints for GMC

Incident date: Jan 18, 2026

While traveling on a major Route, the truck just turned off while driving. The truck was stuck in the middle of a two lane major route. Truck would not start or turn on. I was unable to put hazards on or put the truck in neutral. The engine siezed due to the GM recall. After having the engine replaced by a certified GM dealership, a few days later the Throttle body stopped working. Again, keep... Read more

Incident date: Feb 20, 2026

I am submitting this correspondence as a formal notification of a potential safety-related defect affecting BMW vehicles equipped with the B58 Technical Update (B58TU) engine platform, most commonly model years 2019–2021. The purpose of this communication is to request immediate review under BMW’s vehicle safety defect evaluation process due to an increasing number of oil pump failures capabl... Read more

Incident date: Feb 20, 2026

I bought the 4xe trailhawk in 12/2023 at 2,000 miles it started making a clicking noise when i hit a bump & sometimes when i steer the truck to the right, moving forward the said it was the detachable sway bar it fixed the problem temporary for about 2 weeks i didn’t have any sound, moving forward I’ve replaced 3 sway bars, front control arms, brackets, rear suspension, front airbag suspension... Read more

Incident date: Feb 11, 2026

I was out of town and driving on the highway around 75 MPH, when the motor suddenly lost all power. I was driving in the far left lane approaching an overpass. The sudden loss made it next to impossible to make it off the overpass on a very busy freeway safely while trying to navigate many cars trying to pass me . The truck came to a complete halt on the white shoulder line, 50' off of overpass ... Read more

Incident date: Feb 6, 2026

The 2024 Trailblazer developed a problem going into reverse at less than 17500 miles in December of 2025 when my daughter came home for Christmas. It would slam into reverse or freeze and then shift harshly. The selling dealer replaced the valve body in the transmission while it was in for normal service, the valve body was on order for 30 days in January. After I delivered the car back to my d... Read more

Incident date: Feb 22, 2026

While ascending a steep hill in San Francisco, the engine began operating roughly and the check engine light came on and began flashing. Pulled over as soon as possible, let the engine cool, and confirmed in the operator manual that the flashing light indicated severe misfire and possible loss of engine power. After cooloff and restart, the flashing check engine light went off, but a scanner rev... Read more

Incident date: Feb 24, 2026

Was driving down the road and the power steering just went out and almost wrecked. This is very dangerous. And I looked and seems to be a very common issue with this. This definitely needs to be investigated. It is not safe at all.

Incident date: Feb 27, 2026

On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/... Read more

1 injured

Incident date: Feb 23, 2026

The contact owns a 2022 Ford F-350 SD. The contact stated that while driving approximately 45-50 MPH, in snowy weather, the front driver's side windshield wiper fractured, and the contact pulled over to manually wipe the window. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22S26 (Both Front Wiper Arm Replacement)... Read more

Incident date: Feb 21, 2026

Oil pump failures have been reported across multiple production years, and affected vehicle population boundaries remain unclear. Because this condition can result in sudden vehicle disablement without adequate warning especially in the cold, I believe this issue warrants investigation as a potential safety-related defect. Loss of lubrication can cause the vehicle to become disabled without warn... Read more

Incident date: Feb 21, 2026

On Saturday at approximately 5:30 p.m., while driving on a two-lane city street with vehicles around me, my GMC Sierra began malfunctioning. The gauges flickered, warning lights appeared, and a transmission warning activated. As I attempted to safely pull over, the vehicle began stuttering and then completely stalled in the middle of traffic. Cars swerved and honked to avoid hitting me. Fortunatel... Read more

Incident date: Feb 21, 2026

Incident date: Feb 27, 2026

I own a 2020 Hyundai Palisade. The vehicle began jerking while driving, particularly during acceleration and shifting, prior to reaching 100,000 miles. Over time the issue worsened, and the vehicle started failing to accelerate properly when pressing the gas pedal. There have been significant hesitations before the vehicle would move forward. This creates a serious safety concern, especially when... Read more

Incident date: Feb 27, 2026

Driving along a main road at 40-45 MPH and coasting toward a traffic light, the engine stalled out. Traffic light turned green and the vehicle would not accelerate. There were no warnings, check engine lights, or sounds. I could not pull to the shoulder due to traffic and had to pull into a left hand turn lane. The truck would not restart. Electrical systems seemed fine. Engine would turn ove... Read more

Incident date: Feb 26, 2026

A car turning left on a one lane both way street. The the auto breaking system hit the breaks I was about 6’ away from car going 10 miles per hour. Car behind me almost hit the back of my truck. It took second before breaks let off. System was in normal mode.

Incident date: Feb 16, 2026

The contact owns a 2021 BMW 330I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were available but in limited quantities. The contac... Read more

Incident date: Feb 26, 2026

My 2015 Hyundai Sonata experienced Service Campaign TX3, TSB# 15-01-022, with an error code of P0010. My car was in the repair shop from Thursday, February 19th, until Thursday, February 26th, being repaired. This cost me roughly $2,300.00 out of pocket. When I attempted to file for reimbursement through Hyundai, I was told they were not reimbursing me. My car experienced failure the first of Febr... Read more

Incident date: Feb 26, 2026

I stopped at a red light in the middle of a 50 mph intersection when the light turned green The engine completely shut off, and it didn’t want to turn back on. I was stuck in the middle of the intersection in a very high risk area, putting myself and other drivers at risk. OnStar diagnostics didn’t report any issues with the truck. According to their diagnostics, everything should have been ru... Read more

Incident date: Feb 25, 2026

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently operated as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was no... Read more

Incident date: Feb 25, 2026

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at various speeds, the steering wheel became stiff and difficult to steer to the left or the right. The power steering and check engine warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed with a corroded body ground strap. The error codes were cleared, and a test drive was pe... Read more

Incident date: Dec 17, 2025

This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing... Read more

Incident date: Feb 2, 2026

I am submitting this complaint to report a safety concern involving Tesla’s Full Self-Driving (FSD) system. On [XXX], while my vehicle was operating under FSD in Las vegas NV, the vehicle was positioned in a clearly marked left-turn-only lane. The roadway had visible pavement arrows indicating a required left turn. Despite these clear lane-direction markings, the FSD system proceeded straight ... Read more

Crash 2 injured

Incident date: Jul 10, 2024

Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened o... Read more

Incident date: Feb 26, 2026

Windsheild experienced a thermal crack that followed the length of the windscreen defrost vent. The crack began at each end of the vent traveled up about 2 inches and went horizontally across to the other end of the vent. Outside temps were in the single digits and it was snowing. Windscreen defrost was on max in order to provide visibility.

Incident date: Jan 1, 2026

I have a check engine light on due to an issue in the emissions system. The issue is that the purge valve is stuck open. I know that this is an issue that you had a recall on for older models of the ford focus for this same reason. All the systems of a stuck purge valve are the issues I am having with the vehicle.

Incident date: Feb 1, 2022

The contact owns a 2016 Honda Pilot. The contact stated that upon leaving a gas station, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the engine rod bearing might be defective and referred the contact to another independent mechanic for assistance. The vehicl... Read more

Incident date: Feb 1, 2022

My 2019 Acadia often will not turn off because it has a Shift to Park issue. Apparently it is caused by a faulty microswitch in the shifter assembly that fails to signal the Body Control Module when in park, leading to a persistent warning message, inability to turn off the vehicle and battery drain. It has been going on for at least 4 years. It appears there is a recall for this problem but wh... Read more

Incident date: Feb 23, 2026

My vehicle was excluded from Recall 25V20100/90VC; however, in early March 2025, it experienced the exact defect described in that recall: a complete failure of the instrument panel module. I paid $3,737.07 for the repair just weeks before the official recall began in late March 2025. I submitted a reimbursement claim to Audi of America under 49 CFR §573 and §577, including the paid invoice and... Read more

Incident date: Jul 14, 2025

The warning light for the airbags is on on my dashboard with no airbags ever been deployed.

Incident date: Jul 14, 2025

The contact owns a 2023 GMC Acadia. The contact stated that with the stop/start feature activated and while attempting to park the vehicle, the accelerator pedal was slightly pressed in order to slowly move the vehicle forward. The vehicle suddenly experienced unintended acceleration and drove forward, over a curb, and crashed into a tree. During the crash, the front end of the vehicle sustained s... Read more

Crash

Incident date: Feb 25, 2026

Upon looking to purchase another vehicle I ran the vin on my 2011 Toyota camry and noticed when looking at NHTSA it showed an incident that someone reported under my vin number, So I figured I would try vin # with 0 (zero) instead and nothing came up. So now I'm wondering what's going on with vin #? Is it possible for 2 toyotas to have same vin?

Incident date: Feb 25, 2026

Following engine replacement per NHTSA for 6.2l GMC engine. I am submitting a safety complaint regarding my 2022 GMC Sierra 1500 Denali (refresh body style). The vehicle has experienced repeated failures of driver-assist features and safety system warnings, including: Dash messages: “Lane Keeping Assist System Unavailable” and “Service Safety Restraint System.” When the fault occurs, dr... Read more

Incident date: Feb 25, 2026

Incident date: Feb 16, 2026

The contact owns a 2020 Ram 3500. The contact stated while driving approximately 50 MPH, the engine overheated. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the cooling fan module had failed, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the conta... Read more

Incident date: Feb 19, 2026

Loss of engine propulsion while traveling down a highway towing a #5000 trailer at 65 mph. Less than five miles before the failure the vehicle experienced a momentary downshift of the transmission such as you would experience while climbing a hill or extreme headwind. No warning lights were present at that time or at any time prior to engine shutdown. Upon failure panel indicated "Press Engine Sta... Read more

Incident date: Dec 2, 2025

The contact owns a 2019 Volvo XC40. The contact stated while at a stop sign or a stop light, the engine revved loudly, and the vehicle suddenly lunged forward out of control. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assi... Read more

Incident date: Feb 4, 2026

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed and hauling a 500 lb. trailer, the vehicle hesitated and failed to accelerate as intended while depressing the accelerator pedal. In addition, a bearing made an abnormal grinding sound. No warning lights were illuminated. The contact pulled over to the side of the road, opened the hood, and noticed dust on t... Read more

Incident date: Feb 24, 2026

The DC converter on our 2022 Land Rover Defender 110 failed. We received some electrical fault notices that would come and go inconsistently a few days before the incident. Land Rover told us to drive the car to the dealer to get repaired, even when we asked whether that was safe. On the way to the dealer, the car completely turned off in the middle of traffic and became a brick and had to be towe... Read more

Incident date: Feb 21, 2026

UNKNOWN. 2018 RAM 1500 5.7 ABS CONTROL MODULE internal malfunction code C2200-49. A known malfunction in many ram 1500. Already recalled in RAM 2500 to 5500. Part is on Back order with no known eta. Why is the 1500 excluded from the recall...

Incident date: Feb 26, 2026

My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This is an engine defect Ford has known about since 2010, yet they continued to put this engine into their cars. I had bought this car less then a year ago, it had been in the shop more then I have had it... Read more

Incident date: Sep 9, 2025

Vehicle Has a chip in the front windshield, its only 4 month old. Subaru made front windshields that cracked very easy, I have a crack an dit sgoingt ocause serious safety concerns if they dont fix it.

Incident date: Jan 24, 2026

An internal failure on the front windshield camera assembly part #36160-TG7-A63 had caused the Advanced Driver Assistance Systems to fail. Which in turn has caused the following systems to fail: Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warni... Read more

Incident date: Feb 24, 2026

The system that failed is the headlight design. I was driving home this evening in a moderate snowstorm, and the snow accumulated and completely blocked the headlights. It was nearly impossible to see the road in the dark without the lights providing adequate lighting. This put the safety of my wife and me (the passengers), and all other cars on the road at risk. This can't easily be reproduced wi... Read more

Incident date: Nov 20, 2025

This car is unusual because the wipers are located in a crevice far below the top of the hood where it meets the windshield. The first time we had an issue, it had snowed and snow collected in the crevice area. The wipers were turned on, but the drivers side one didn't move in sync with the passenger side one. They eventually "tangled" and we stopped them. The car was taken for service and supp... Read more

Incident date: Nov 20, 2025

The contact owns a 2025 GMC Sierra 1500. The contact stated that while stopped at a traffic light, the gear shifter was shifted to park(P) and the vehicle stalled. The message "START Engine" was displayed. The vehicle was restarted, and the Auto START/STOP feature was disabled by pressing the "A" inside an orange circle. The contact stated that on another occasion while reversing into the driveway... Read more

Incident date: Feb 13, 2020

Yesterday, I got into my car - closed my driver door - and my back rear window completely shattered. Upon research online, this is a common issue arising among Nissan rogues. My safety was at risk due to glass exploding everywhere. The dealership where I got the vehicle has been informed of this issue. The vehicle was just purchased three weeks ago and passed its inspection. There were no warning ... Read more

Incident date: Feb 22, 2026

Rear view camera is not functioning. The screen goes black or a message is show to contact dealership. No sensors work nor a view of what is behind me. There are times I almost hit people or other vehicles. There are recalls for other vehicles but not my vehicle. There was no inspection but dealership will not fix it. Itsstarted 2 years ago out of no where. Please help!

Incident date: Sep 15, 2025

The ICCU unit failed. Limited speed and no charging capabilities. The Dealer has been informed and an appointment has been made 3 weeks out as they are too busy. The ICCU has not been inspected yet. No warning lamps or messages appeared before the problem started. After a loud POP or bang in the rear of the car 1 warning light appeared and 1 message. (See Attached) POP happened at 16:15 hrs on the... Read more

Incident date: Sep 15, 2025

The contact owns a 2017 GMC Canyon. The contact stated that while operating the vehicle, the ABS and traction control warning lights illuminated, and the message " Check Trailer Brakes” was displayed. While driving at an undisclosed speed, the braking system randomly activated, causing the vehicle to abruptly decelerate. On several occasions while depressing the brake pedal, the vehicle failed t... Read more

Incident date: Jan 15, 2026

The Michelin tires used for this particular model have a foam issue. This foam is put by Michelin to reduce road Noice and they are coming apart thus creating a rattle in the car making it a hazard while driving on the highway. Tesla replaced one of my tires on May 27, 2025 free of charge and told me it was a known issue. Today 2/25/26 I have the same issue and they're quoting me almost $400. I to... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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