Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 63,375 complaints for GMC

Incident date: Mar 6, 2026

Exhaust fumes and stink on cold start . vehicle only has 40,000 mi and I have exhaust smells coming in through hvac system!!

Incident date: Mar 6, 2026

Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more

Incident date: Mar 6, 2026

Incident date: Mar 4, 2026

I am writing to formally escalate a serious and ongoing defect involving my Ram 1500. Despite multiple repair attempts at an authorized dealership, the issue has not been resolved. The vehicle repeatedly shuts off unexpectedly, which creates a significant safety risk while driving. I have already taken the vehicle to the dealership three separate times to address this problem, and the defect cont... Read more

Incident date: Dec 8, 2025

The torque converter in the transmission has been vibrating for over a year now. I can imagine it is causing more damage to the rest of the transmission. Now I can feel the shifting starting to get rough, loss of power, and dark transmission fluid. I had the problem confirmed with an independent service center. There have been no warning lamps as of yet. But it's only a matter of time that I will ... Read more

Incident date: May 2, 2025

Loud Engine knock when starting and when running under light load around 2000 RPM

Incident date: Feb 23, 2026

The contact owns a 2020 Ford F-450. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident date: Mar 6, 2026

Water enters headlamp assembly causing a he assembly to fail. Failed assembly ruins control module. Ruined control module disables multiple safety features (7 errors code show upon failure). Root cause is a faulty seal from original manufacturing. Manufacturer has corrected the faulty seal but did not issue safety recall leaving owners with defective and unsafe equipment as well as hefty repair bi... Read more

Incident date: Mar 25, 2025

Incident date: Oct 8, 2025

I have had multiple occurrences where as I'm accelerating into a turn at normal /slow speeds the traction control activates and my vehicle almost comes to a stop almost causing an accident with the vehicles behind me. This was on dry pavement and not heavy acceleration so the traction system should not have activated.

Incident date: Jan 9, 2026

I received a "Stop vehicle and check power supply" alarm on my dash after starting the car and leaving a parking garage. Then a "12V battery voltage low" message along with the "turtle mode" icon which limits the car to under 20 mph. I pulled over to a side street as I did not want the car to die on a main road and impede traffic or get hit. I called roadside assistance and the car was towed to th... Read more

Incident date: Jan 9, 2026

See attached document for complaint. Safety Recall 68C / NHTSA 25V-741- High-Voltage Battery Fire Risk On or about November 6, 2025, FCA issued Safety Recall 68C / NHTSA 25V-741, advising owners of a high-voltage battery fire risk. The recall notice explicitly states: • "A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle." • "Owners are ad... Read more

Incident date: Feb 27, 2026

Rear view camera displays upside down. Repairs not available at this time

Incident date: Feb 27, 2026

•vehicle stalls when slowing down in traffic and cut off on freeway •happens while driving at low speed •vehicle restarts immediately after stalling •0–10 mph (coming to stop) •slowing from traffic speed •check engine light appeared •code P0128 was detected Vehicle stalled while driving and could have caused a crash if it happened in heavier traffic.” •I reported the issue to t... Read more

Incident date: Mar 1, 2026

While driving loss of abs/traction control. Loss of cruise control. Audible distraction ding while driving with warning messages.

Incident date: Mar 4, 2026

Loud clicking noise/knocking when I turn left or right. I first notified Honda service on 9/24/25. I was told I would need a new axle but the part was backordered nationwide. The noise seems to be getting worse with small vibrations when turning. I called the same dealership service today 3/5/26 and was told Honda corporate release guidance two weeks ago that this is not a safety issue and tha... Read more

Incident date: Mar 4, 2026

The contact owns a 2022 Subaru Forester. The contact stated that while driving at 40 MPH, the brakes inadvertently activated. The contact was unaware whether any warning lights were illuminated. The contact stated that there was an abnormal sound coming from the brakes, and the brakes locked up during the failure. The contact regained control of the vehicle and continued driving after the failure.... Read more

Incident date: Mar 4, 2026

When shifting from reverse to drive there was a loud pop towards the back up the car. A check electrical system warning popped up, and then eventually a Check Power Supply stop now warning came up. The vehicle would not go above 26MPH and had to be stopped in a parking lot to be towed to the dealership. The ICCU went out and needed to be replaced, was at the dealership for 2 weeks for replacemen... Read more

Incident date: Mar 4, 2026

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service.” The battery warning light was also on. The vehicle would not start init... Read more

Crash

Incident date: Feb 17, 2026

Hi, was driving Vehicle GMC 1500 Denali, vehicle Lost power, all Lites lite up on Dashboard, Vehicle Just lost power and i swerved off Road and sideswiped a Plant Holder on side of Road, damaging side passenger Rear door. I bought the truck to GMC Rvc and they said vehicle Blew Cam shaft and Lifters. I explained to them I'm very concerned for others safety in these Vehicles with the 6.2 Engine. So... Read more

Crash

Incident date: Feb 17, 2026

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Wheel Rim split in half 2. How was your safety or the safety of others put at risk? Potential for car flipping if I were on highway or driving fast. Entire tire rim collapsed and could have easily injured passenger. 3. Has the problem been reproduced or confirmed by a dealer or independent servi... Read more

Incident date: Feb 17, 2026

See attached document for complaint. 100,000 Toyota Tundras have been recalled for Engine defects that require engine replacements. Toyota recall letter directed me to contact my dealer for engine replacement information. I have been to Toyota of Cedar Park, Texas three times just to find out if there is a schedule that will let me know when my truck will be serviced for engine replacement. The a... Read more

Incident date: Mar 2, 2026

My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days ... Read more

Incident date: Feb 20, 2026

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trim had detached from the vehicle. The contact purchased a replacement trim, a... Read more

Incident date: Feb 26, 2026

The rear leaf spring broke on my 2024 Toyota Tacoma at approximately 16,000 miles during normal highway driving. The vehicle drove without issue on the way to my destination. On the return trip, I noticed a creaking sound, loud clunks, particularly when going over bumps or turning, and also increased sway. Given how new the vehicle is, a catastrophic suspension failure was not something I anticipa... Read more

Incident date: Feb 26, 2026

Incident date: Feb 19, 2026

The cylinder head has passages that collect carbon build up that build up outside of general maintenance that clog the cylinder head and can eventually lead to combustion failure. This car has been taken to an independent, reputable mechanic in the area, as well as now the dealer. Dealer has confirmed they have at least 4 other vehicles currently with the same issue in just this one location, and ... Read more

Incident date: Mar 5, 2025

I currently have a failed ABS module on my truck. The warning lights have come on for brakes, ABS and traction control. I attempted to go to my local dealer but was told the part to replace has been backordered for over 2 years. I am unable to locate a new part, or a company that will rebuild the ABS module. I've had this condition for ~ 9 months. Additionally, just recently within the last 3... Read more

Incident date: Mar 5, 2025

Incident date: Mar 4, 2026

I am reporting a water intrusion issue involving the rear hatch area of my 2018 Volkswagen Golf GTI Autobahn. Water leaks into the vehicle through the hatch wiring boot area and travels into the interior of the car, causing the headliner to become saturated with water. During periods of rain or after washing the vehicle, water enters near the rubber hatch wiring boots and leaks into the interior ... Read more

Incident date: Aug 28, 2025

According to the recall of the a-pilar which can lead to the safety of the road and people on the road. There as yet to be a solution to fix this issue on the ford explorer which leave an open recall. Ford is highly responsible for not finding a remedy to fix this is for the safety of the owner of vehicle and other drivers on the road.

Incident date: Aug 28, 2025

While driving, car displayed a check electrical vehicle system warning light. The 12 volt battery completely died and could not maintain charge resulting in slower and then complete loss of propulsion. Towed to dealer and the following Monday determined it was an ICCU failure. Part is back ordered but verbally told on 2/24/2026 that part would be delivered in two weeks. We'll see!!! If ... Read more

Incident date: Mar 1, 2025

Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to ... Read more

Incident date: Mar 2, 2026

According to Hyundai, all active recall campaigns have been addressed on this vehicle (NHTSA site says it wasn't, Hyundai claims it was on 9/22/2025). Last night (3/3/2026) while driving on an unlit, two-lane country road about 20 minutes from my house, I heard and felt a bang noise from underneath the rear cabin of the car accompanied by a message stating "Stop vehicle and check power supply" on ... Read more

Incident date: Mar 2, 2026

The engine failed on I-17 while driving 75MPH on 2/14/2026. The car shifted into neutral and was able to coast on to the berm of the interstate. The car was towed to Flagstaff Chevrolet and was determined to have engine failure and is waiting for a replacement engine. When the engine failed a warning message came on warning of severe engine overheating and shut down and the car automatically sh... Read more

Incident date: Feb 2, 2026

The fuel injectors are failing, the vehicle smells of gasoline fumes in the cabin if the vehicle and we are now getting check engine lights due to emissions which I contribute to the failing fuel injectors which have been under recall for quite some time now and Ford does not seem to want to fix this issue. They can only tell us they do not have a fix yet at this time. My understanding this is a v... Read more

Incident date: Feb 18, 2026

I purchased a 2014 Land Rover Range Rover Sport (VIN: [XXX] ) from AutoNation USA Wesley Chapel on May 17, 2025. Shortly after purchase, the driver-side door latch recall issue manifested when the door unexpectedly opened while the vehicle was traveling at highway speed. The incident was documented at the time it occurred. The vehicle was later serviced by AutoNation on August 26, 2025, where the... Read more

Incident date: Feb 18, 2026

The contact owns a 2023 Hyundai Palisade. The contact became aware on the website that the VIN was associated with NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manu... Read more

Incident date: Mar 4, 2026

What happened? While driving my 2025 Honda Odyssey, the engine failed to restart during an Auto Idle Stop event at a 4-way stop/intersection. When releasing the brake to take my right-of-way, the engine stalled completely. The vehicle became immobilized, the power steering went heavy/stiff, and the brake pedal became difficult to depress. I had to manually cycle the ignition by shifting to "Park" ... Read more

Incident date: Mar 2, 2026

Very soon after purchase vehicle developed a front end shake and continued to get worse. This happens when pulling out or in stop and go traffic this varies from in intensity and sometimes it can be quite violent shaking the whole vehicle. The car has been to a GM dealership for this problem 3 times now. The first time 9/8/2025 replaced rear axle, the second time 10/20/25 both front axles were rep... Read more

Incident date: Jul 1, 2025

My airbag light is on after picking it up from a KIA dealership service and they are refusing to correct the issue that was caused by the dealership. I escalated the issue to KIA America and filled a formal case#25916418 on 2/26/2026. On 3/4/206 Tori at Kia Customer service informed me that it will not be covered because the dealership claims its a pre-existing issue. The dealership has failed to ... Read more

Incident date: Oct 3, 2024

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine, and there was a backfire coming from the exhaust system. Additionally, there was a coolant intrusion in cylinder #3 and a burning in the head gasket. The contact stated that the engine overheated and the vehicle failed to restart after it was turned off.... Read more

Incident date: Mar 3, 2026

While driving on the highway, my Jeep completely shut off and I lost control of everything the staring and I have no clue why it just shut off. I’m worried if I drive it I could do this while I’m on the highway and the third lane and I may end up in a collision.

Incident date: Feb 19, 2026

The contact owns a 2015 Ram 3500. The contact stated while driving approximately 70 MPH in the left lane, the check engine warning light illuminated, and the vehicle simultaneously went into LIMP Mode. The contact was able to pull over to the shoulder of the roadway. The contact was able to continue driving, but the vehicle failed to exceed 5 MPH. Upon arriving to the residence, the vehicle was sc... Read more

Incident date: Feb 15, 2026

The contact owns a 2024 GMC Sierra 2500. The contact stated that the taillights, brake lights, and turn signals, all failed to illuminate. The vehicle was taken to the dealer, who confirmed that the rear lights had failed and needed to be replaced. The contact decided not to have the dealer repair the vehicle because the dealer stated that the repair was not covered by the vehicle manufacturer. Th... Read more

Incident date: Feb 15, 2026

While stopped at traffic light at idle, I can hear a knocking noise in the engine compartment. Took it to my mechanic, and believe it is coming from the lower engine. He removed the oil pan and found that the rod and crankshaft bearing has movement. The car is 2008 and only has 36,000 miles.

Incident date: Feb 25, 2026

The contact owns a 2022 Genesis G70. The contact stated while driving at various speeds, the vehicle hesitated to maintain automotive power while the accelerator pedal was depressed. No warning light was illuminated. In addition, the vehicle failed to exceed 45 MPH occasionally and went into LIMP Mode. The vehicle was restarted as a temporary fix. The vehicle was taken to a local dealer, where it ... Read more

Incident date: Jan 15, 2026

Car has had multiple issues with check engine light coming on for the last 2 years and stays on especially during the winter months. The purge pump has failed multiple times. The cooling fan has run after engine shutting off for multiple years now. The thermostat has been failing for the last 6 months. Now yesterday low power protection suddenly turned on driving on the expressway limiting pow... Read more

Incident date: Jan 15, 2026

Incident date: Mar 3, 2026

We were on a funeral procession when suddenly the car accelerated at a very high speed and hit the end of guard rail head on. My wife on the passenger side and two people at the back were all taken to the emergency room. I got pinned on the steering column and taken out via the roof. I had severe abrasions on both legs, wife has 3 broken ribs,the 2 passengers suffered whiplash and complains of che... Read more

Crash 4 injured

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog