Consumer Safety Complaints

Incident date: Oct 1, 2025

Vehicle: 2021 Ford Mustang Mach-E VIN: [XXX] Mileage: 56,005 I am filing this complaint to bring to NHTSA's attention a safety concern regarding Ford Motor Company's decision to make the Blue Cruise driver-assistance system available only via a paid subscription beginning January 2027, at a cost of $49.99 per month. Blue Cruise is a hands-free highway driving assistance system — a Level 2 driv... Read more

Incident date: Jan 1, 2024

With no warning, my engine 6.2 L stopped running at highway speeds and failed to restart. The power train completely failed for a second time after having a previous engine replaced for the same failure in 2024. I had the car inspected per the recall along with changes in the oil viscosity as recommended along with service inspection. The car left me stranded again on rural highway for over 5 h... Read more

Incident date: Jan 1, 2024

With no warning, my engine 6.2 L stopped running at highway speeds and failed to restart. The power train completely failed for a second time after having a previous engine replaced for the same failure in 2024. I had the car inspected per the recall along with changes in the oil viscosity as recommended along with service inspection. The car left me stranded again on rural highway for over 5 h... Read more

Incident date: Jun 17, 2026

The contact owns a 2008 Ford Escape. The contact stated that while attempting to start the vehicle and driving from a parking lot at 5 MPH, there was an abnormal sound coming from the vehicle, and the transmission skipped second and forth gear, and remained in third gear. The vehicle hesitated and stalled. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic wher... Read more

Incident date: Jun 17, 2026

Properly inflated at all times "Firestone Destination LE2 225/65R17" tire ruptured suddenly! There is a 1" radial slit in the sidewall near the beginning of the tread line.

Incident date: Jun 20, 2025

If I have a sensor that will malfunction due to water then there should be a water indicator alert. My sunroof vent was blocked and water went into my trunk where the core module is. I had just come to a red light to turn on to a major highway and my car began to smell like fuel. I rolled down the windows and realized the smell was not as strong as inside. The light turned green and as I stepped o... Read more

Incident date: Jun 14, 2026

Complete sudden engine failure , motor lost acceleration. It started with engine knocking then full and complete engine failure. Oil light illuminated when engine failed. I did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti vehicle. Please note there have been two previous engine light incidents. First I was told it was a sp... Read more

Incident date: Jun 15, 2026

This was a rental car. In the rain, the lane assistance would try to correct the vehicle even when the vehicle was in its lane. It was like it didn’t see the lane markings in the rain. The car was wrecked in the rain but had other incidents previously while driving in the rain. The adaptive cruise control also seemed to malfunction when I set it, it started going faster than what I had set it.

Crash 1 injured

Incident date: Jun 15, 2026

This was a rental car. In the rain, the lane assistance would try to correct the vehicle even when the vehicle was in its lane. It was like it didn’t see the lane markings in the rain. The car was wrecked in the rain but had other incidents previously while driving in the rain. The adaptive cruise control also seemed to malfunction when I set it, it started going faster than what I had set it.

Crash 1 injured

Incident date: Jun 15, 2026

This was a rental car. In the rain, the lane assistance would try to correct the vehicle even when the vehicle was in its lane. It was like it didn’t see the lane markings in the rain. The car was wrecked in the rain but had other incidents previously while driving in the rain. The adaptive cruise control also seemed to malfunction when I set it, it started going faster than what I had set it.

Crash 1 injured

Incident date: Jun 20, 2026

I purchased this truck from Don’s Ford, Rt12,Utica,NY in February 2025 didn’t even leave the dealership every light in the dash came on turned around they had my truck for 5 months while I made 6 months of payments, there has been numerous problems since, I took the extended warranty out and was still being charged, I had to change dealer ships because they refused to fix my truck, now there i... Read more

Incident date: May 18, 2026

I turn on the car with the remote and it doesn't work; then when I try to start the car, it won't start, it gives an error and won't start; it all happens because of using the remote start; they updated the software because they didn't want to replace the engine due to a recall of defective bearings, and now they've made the starting problem worse, claiming it's an injector issue; they scanned it,... Read more

Incident date: May 18, 2026

Driving my car on Interstate highway going approximately 65 miles an hour, and the engine just stopped. It started chugging.. I then check the engine oil stick, there was very little Oil, and it was very dark and thick. Got the car home and it’s been sitting ever since. I’m going to have to take it to Kia to have it checked. I spoke with corporate they said that if the recall repaired was co... Read more

Incident date: Jun 12, 2026

3 times to date (10,000 miles/8 months) I have failing abs speed sensors. If I stop moving when all lights come on dash the truck is in operational. I cannot shift gears, put in park or turn engine off. Loose traction control, ads, 4wd, stabiltrac, speedometer. All assitive and braking functions. Code U1412. Dealer replaces speed sensors but problem returns.

Incident date: May 13, 2026

Power steering and StabiliTrack warning pops-up randomly and cuts off power steering assistance while I'm driving on the highway or on country roads. The power steering is very hard to maneuver. However, when it's safe to do so, I have to pull over on a safe place and have to restart my truck twice, in order to regain power steering. I have taken it to an independent mechanic and to a Chevy dealer... Read more

Incident date: Jun 19, 2026

At every vehicle startup, multiple warning messages appear on the dashboard indicating failure of the driver assistance safety system. The warnings include Collision Mitigation System Problem, Lane Keeping Assist System Problem, and Auto High Beam System Problem. The issue occurs immediately upon ignition while the vehicle is stationary and resets each time the vehicle is turned off and restarted.... Read more

Incident date: Jun 19, 2026

At every vehicle startup, multiple warning messages appear on the dashboard indicating failure of the driver assistance safety system. The warnings include Collision Mitigation System Problem, Lane Keeping Assist System Problem, and Auto High Beam System Problem. The issue occurs immediately upon ignition while the vehicle is stationary and resets each time the vehicle is turned off and restarted.... Read more

Incident date: Jun 19, 2026

Ac selector switch burnt up

Incident date: Jun 20, 2026

The paint on my white 2020 Kia Telluride is peeling/delaminating from the hood and the area directly above the windshield (A-pillar/roof edge). Peeling began as small chips and has progressed to larger sections coming off down to bare primer/metal, with no impact or collision involved. This appears consistent with a known paint adhesion defect affecting Pearl White Kia Telluride and Sorento vehicl... Read more

Incident date: Jun 17, 2026

After coming to a complete stop at an intersection, I looked left-right-left before proceeding across the intersection. At the time I began to cross the intersection my vehicle seemingly did not accelerate as normal, causing my vehicle to be hit on the right driver side panel, spun around, and ripping the entire front end of my car off. Injuries were sustained and the vehicle may be a total loss.

Crash 1 injured

Incident date: Jun 19, 2026

I purchased this 2026 Toyota RAV4 Plug-In Hybrid brand new, about two weeks before this incident. At the time of the incident the odometer read approximately 170 miles. While driving at about 50 mph, the vehicle suddenly decelerated as though braking (without me pressing the brake pedal) and would not accelerate when I pressed the accelerator. At the same time, these warnings appeared: "Hybrid Sta... Read more

Incident date: Jun 19, 2026

“Service transmission now unable to shift soon” message. Vehicle is stuck in park. Message appeared in May. Transmission stuck shortly after. Safety is at risk due to transmission being unable to shift due to faulty module that is widely reported and known to Chevrolet.

Incident date: Jun 16, 2026

I have a 2014 Focus. I wasn’t aware that there was an issue with the Focus make for the years 2011-2016. There’s a PO9OC and loss of reverse issue. It’s a transmission. The car isn’t safe to drive. My car is at 52,496. It sounds like this was a known issue by Ford and I was not made aware of a Power-shift history.

Incident date: May 10, 2026

Same exact issue as NHTSA Recall 24V-744, needs to be extended to cover this generation of Honda Civics. Steering sticks while driving, causing driver to use more than normal force to unstick wheel. This causes over corrections while driving. Occurs at all speeds. Requires constant corrections every 2-3 seconds while driving. Fatiguing to drivers and dangerous with how abrupt the sticking wheel b... Read more

Incident date: Jun 6, 2026

2018 Chevy Traverse purchased from Carvana caused carbon monoxide exposure to my family in military housing. Vehicle locked itself while running in the garage (garage door open), and CO entered the home where my children were standing near the interior door. Fire dept forced entry into the vehicle and cleared the home. All family members required oxygen at the hospital; all 3 children had elevated... Read more

5 injured

Incident date: May 1, 2026

I was driving my Tesla 3 back from LA yesterday. The car has "AI3" hardware not "AI4". The software is fully up to date. I do *not* subscribe to "Tesla FSD (Supervised)" but the car is equipped with "Autopilot". I was driving in "Autopilot" mode driving southeast on [XXX] between Eloy, Arizona and Marana, Arizona, on a clear freeway in bright daylight, at about [XXX] PT on [XXX]. The car sud... Read more

Incident date: Aug 6, 2025

I have incidents where my vehicle will downshift or upshift erratically causing my truck to jerk and cause unsafe road conditions. For example when going somewhere or driving in traffic, I can come to a stop and the truck will downshift so quickly and jerk to the point to where it increases idle and I'm worried it's going to cause me to hit another car on the road and cause an accident. Very unsaf... Read more

Incident date: Jun 15, 2026

I have a 2025 ram 2500 diesel, and I use it to tow, as I am a farmer, and have a farm. I pull stock trailers, my tractor, and other trailers associated with my farm. I took my truck in for the trailer tow module recall to be done over 4 months ago, and they said they had to order the part and would call once it came in. It has now been over 4 months, I have called the dealer to follow up, and keep... Read more

Incident date: Jun 18, 2026

Complaint Regarding Ongoing Issues After Turbocharger Repair – 2019 Honda Accord I am submitting a complaint regarding ongoing issues with my 2019 Honda Accord after a turbocharger-related repair. The initial diagnostic code associated with the vehicle was P2563 (Turbocharger Boost Control Position Sensor Circuit Range/Performance). After the turbocharger/wastegate repair, my vehicle began dis... Read more

Incident date: Jun 17, 2026

The wipers component failed, wipers would not shut off. When replacing the module for wipers, turn signal and cruise control, it's one big unit, the repair shop noticed that there seems to be some concern with some scorching of the electronics behind the airbag.

Incident date: Jun 18, 2025

There have been several reports of this matter and a ton of recalls due to the Brake Booster issues with all Prius makes and models from 2010 on. The recall was issued and ended before I purchased this vehicle and never fixed. The brake booster has recently began having trouble in my vehicle. I purchased it in February of 2024, the recalls all show they quit honoring them in 2023.

Incident date: Jan 3, 2026

There was a fire in the trunk on the way to work. Fire department was called to inspect the car and make sure that the fire was out. Fire melted fuse box located in the trunk along with wiring harness and wires, also causing all electrical items to stop working. Claim was attempted to be made, but insurance did not cover this particular issue. After hours of reading as well as watching videos, thi... Read more

Fire

Incident date: Jun 15, 2026

The contact owns a 2016 Ram 1500. The contact stated that the speedometer remained at 0 MPH and failed to accurately display the speed of the vehicle. The ABS, traction control, and cruise control features were disabled. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS module had failed and needed to be replaced. The parts were on back order and the dealer es... Read more

Incident date: Jun 15, 2026

My 2019 Mazda CX-9 (VIN [XXX]) suffered catastrophic cylinder head failure on the SKYACTIV-G 2.5T engine at approximately 124,000 miles. The failure is consistent with Mazda TSB 01-013/21 (and successors 01-007/22, 01-010/24), in which Mazda acknowledged that cylinder heads on this engine can crack at the stud bolt hole and exhaust manifold flange due to manifold deformation and residual productio... Read more

Incident date: Jun 15, 2026

My 2023 Chevrolet Silverado 1500 experiences an intermittant, uncommanded mechanical drivetrain lockup and severe binding when accelerating from a complete stop. The vehicle rolls fine in a straight line for several feet, but the exact moment the steering wheel is turned slightly (a couple degrees), the drivetrain violently binds up. This creates resistance in the steering and acceleration, as wel... Read more

Incident date: May 19, 2016

The vehicle experienced a charging system failure while driving. The battery warning light illuminated and battery voltage dropped to approximately 11.7 volts while the engine was running. The vehicle continued to discharge the battery while being driven, creating a risk of loss of electrical power and possible vehicle shutdown. Diagnostic trouble codes included P0562 (System Voltage Low), P0BDE ... Read more

Incident date: May 19, 2016

Complete power steering loss while on the highway. When resetting the car, the issue is resolved only to have power steering fail moments later

Incident date: Jun 15, 2026

Tire size 235/45R-19 95H Vehicle began shaking and vibrating at highway speed. Upon inspection both front tires had the outer and inner edge tread separating from the tire. Ford dealership advised all tires be replaced.

Incident date: Jun 13, 2026

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission downshifted unexpectedly. No warning light was illuminated. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable to repair the vehicle. The contact was informed that the vehicle was safe to drive. In addition, the contact stated that ... Read more

Incident date: Jun 18, 2026

6/12/26 ( 2023 Chevy Silverado - 6.2 liter engine) While driving at approximately 40 MPH on a two lane road, the truck shut off. After multiple attempts, the engine failed to restart. The transmission locked up in park and would not release. This required the truck to be dragged up on the flat bed wrecker instead of rolling freely. Prior to this instance there have been several issues with the el... Read more

Incident date: Jun 3, 2026

My father and I both purchased a 2025 Toyota Tacoma SR5 2WD double cab last year brand new from different dealerships, both were in FL. My father was driving his new Tacoma with adaptive cruise control engaged, this was on an interstate, and the vehicle in front of him moved to the left lane next to him and started braking and this caused his vehicle to start braking extremely hard with no vehicle... Read more

Incident date: Jun 13, 2026

My father and I both purchased a 2025 Toyota Tacoma SR5 2WD double cab last year brand new from different dealerships, both were in FL. My father was driving his new Tacoma with adaptive cruise control engaged, this was on an interstate, and the vehicle in front of him moved to the left lane next to him and started braking and this caused his vehicle to start braking extremely hard with no vehicle... Read more

Incident date: Jun 13, 2026

My father and I both purchased a 2025 Toyota Tacoma SR5 2WD double cab last year brand new from different dealerships, both were in FL. My father was driving his new Tacoma with adaptive cruise control engaged, this was on an interstate, and the vehicle in front of him moved to the left lane next to him and started braking and this caused his vehicle to start braking extremely hard with no vehicle... Read more

Incident date: Jun 13, 2026

While driving my 2016 Honda Pilot (VIN: [XXX], approximately 125K miles) on the freeway at 65 mph, the engine seized and the vehicle would no longer accelerate. The check engine light began flashing, the oil pressure light came on, and the vehicle began making loud grinding noises. After pulling over safely, the vehicle was no longer drivable and required towing. Upon inspection by Northampton Car... Read more

Incident date: Jun 17, 2026

1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: The Instrument Cluster Panel was subject to Safety Recall and required service. The radio system suffered an internal malfunction. The Electric Hydraulic Power Steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer.... Read more

Incident date: Jun 17, 2026

1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: The Instrument Cluster Panel was subject to Safety Recall and required service. The radio system suffered an internal malfunction. The Electric Hydraulic Power Steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer.... Read more

Incident date: Jun 17, 2026

The contact owns a 2014 Dodge Grand Caravan. The contact stated that while entering the vehicle, the front driver’s seat headrest deployed. The contact stated that during the failure the key was not in the ignition, and the vehicle was off. No injury was sustained. The cause of the failure was not yet determined. The manufacturer and local dealer was not yet notified of the failure. The failure ... Read more

Incident date: Jun 17, 2026

Windshield cracked majorly after being hit by a small rock on the highway. Even after having it replaced and the camera recalibrated, 7 safety warnings of the ADAS come on. Reportedly, the frontcamera has failed, which is concerning in a car that has less than 50k and is just about 4yrs old. I believe this is a larger issue, the windshield truly should not have broken that easily and the camera fa... Read more

Incident date: Jun 12, 2026

The sunroof drains continue to fail. I’ve had multiple occasions where the car has had drains back up or be disconnected.. This is a safety issue because it creates mold as water falls in the headliner and then the cabin. It also creates rust, particularly behind the dashboard. That’s not rust proof. Despite being under warranty, the dealers are useless and helping address the issue because... Read more

Incident date: Jun 12, 2026

Vehicle: 2017 Chrysler Pacifica Limited Gas (VIN: [XXX]) Component: Steering / Electrical Power Steering (EPS) Gear Rack Incident Description: I am filing this report in relation to active NHTSA Preliminary Evaluation PE25009 regarding the intermittent loss of electric power steering assist. While driving on curved roads, the steering system exhibits a distinct "sticky" or binding sensation dur... Read more

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