Consumer Safety Complaints

Incident date: Sep 12, 2025

This malfunction is ongoing and the dealership cannot fix the problem. The first time it happened in September 2025. I was driving down the road and the gauges started to go crazy. The screen on the dash said reduced acceleration. Then it said Service ESC. Then it said Service Traction Control. It would not let me go over 40 mph. I took it to the dealership and they told me I needed a valve body r... Read more

Incident date: Sep 12, 2025

This malfunction is ongoing and the dealership cannot fix the problem. The first time it happened in September 2025. I was driving down the road and the gauges started to go crazy. The screen on the dash said reduced acceleration. Then it said Service ESC. Then it said Service Traction Control. It would not let me go over 40 mph. I took it to the dealership and they told me I needed a valve body r... Read more

Incident date: Mar 1, 2023

The oil consumption is abnormal and burns almost 2.5 to 3 quarts between oil changes. This can be a heavy risk to the engine if I don’t check on it every couple weeks. I don’t think after the price I’ve paid for this truck that I should have this concern and this should not be the case

Incident date: Feb 14, 2017

My vehicle has lurched forward upon the first engine start of the day, under no throttle, on several occasions, throughout the life of my vehicle. Shortly after starting my 6.2 engine in my garage, if I shift my 8L90 transmission into Drive as soon as the engine RPMs settle to idle, the vehicle will lurch forward, screeching the tires. Luckily, I had my foot on the brake hard enough such that no... Read more

Incident date: Oct 15, 2024

After 38,000 miles and 8 years of normal service (mix of city, highway, and 10% towing), my 8L90 transmission began to shudder occasionally. The problem first became apparent when driving slightly uphill, on cruise control at about 50 mph, or while slightly accelerating on a flat road, with no load in the box, and no trailer. It felt like I was driving across a rough patch of asphalt or rumble s... Read more

Incident date: Nov 26, 2025

I purchased a Yukon Denali 6.2L in March of 2022 brand new from Bob Johnsons in Rochester NY. On [XXX] at 12,577 miles the engine went through a catastrophic failure, while driving, the vehicle began to make very loud noises. The vehicle was taken to Bob Johnsons GMC 4389 West Ridge Road Rochester, NY 14626. The repair notes #3 main bearing thrust portion had come apart. The vehicle was out of ser... Read more

Incident date: Jan 5, 2026

I habe a 2021 Yukon Denali and i have had engine failure on the road. Lifter issues and rod issues. i have paid out of pocket to fix it because my truck wasnt part of the recall. But i had the first failure in November 2024. Second failure January 2026.

Incident date: Jan 20, 2026

4 months after bring my truck back to the dealership for a body valve issue on the 10 speed transmission. The truck went into limp mode while I was driving.

Incident date: Jan 20, 2026

4 months after bring my truck back to the dealership for a body valve issue on the 10 speed transmission. The truck went into limp mode while I was driving.

Incident date: Jan 13, 2026

Vehicle 4WD performs poorly with car fishtailing at very low speeds 30 MPH in a straight lane. Very scary . Feels unsafe to drive . Brand new tires were installed prior to that. So not a tire issue.

Incident date: Jan 23, 2026

Onstar module is not working

Incident date: Jan 1, 2026

My TAILGATE kept opening randomly and ENGINE WAS MAKING CLUNKING SOUND initially. Lost many tools on the highway once when it opened. Dealership told me my truck is not covered under a recall for both issues, even though other similar vehicles are. I refused to pay anything to have it fixed. They claimed my truck “wasn’t built in the factory that has recalls”. A month later the STARTER AN... Read more

Fire

Incident date: Jan 1, 2026

My TAILGATE kept opening randomly and ENGINE WAS MAKING CLUNKING SOUND initially. Lost many tools on the highway once when it opened. Dealership told me my truck is not covered under a recall for both issues, even though other similar vehicles are. I refused to pay anything to have it fixed. They claimed my truck “wasn’t built in the factory that has recalls”. A month later the STARTER AN... Read more

Fire

Incident date: Jan 1, 2026

My TAILGATE kept opening randomly and ENGINE WAS MAKING CLUNKING SOUND initially. Lost many tools on the highway once when it opened. Dealership told me my truck is not covered under a recall for both issues, even though other similar vehicles are. I refused to pay anything to have it fixed. They claimed my truck “wasn’t built in the factory that has recalls”. A month later the STARTER AN... Read more

Fire

Incident date: Nov 22, 2025

Driving at approximately 30-35MPH merging in traffic, the transmission shuttered and went into reduced power mode. ECM reported a 747 code and valve body failure.

Incident date: Dec 24, 2025

I have a 2013 GMC 1500 with the 6.2L Engine. There was a recall on my engine when I purchased it used with 21K on the odometer. I took it in for the 5K oil change at 26K miles and the "performed the recall oil change" replacing the oil with 0W40 oil saying this should "fix the recall". At 32K miles my engine blew up on Christmas Eve 12/24/2025 and left my son and I stranded on the side of the r... Read more

Incident date: Dec 31, 2001

Good morning. It’s about the safety recall for loss of propulsion due to manufacturing defects that can lead to engine damage and engine failure. GM notified me about this in September 2025 . So, I drove my vehicle to the dealership to inspect my vehicle , my SUV passed the examination, they replaced the oil recommending now another one with higher viscosity, new oil cap and an owner’s manual ... Read more

Incident date: Jan 23, 2026

Vehicle will not shut off, keep showing shift to Park, even when vehicle is in park with parking brake engaged. This has been a common occurrence and I see where people discuss a recall, but one is not available for my VIN.

Incident date: Jan 21, 2026

While driving approximately 63 mph on a busy roadway, my 2023 GMC Yukon experienced a sudden failure of the brake system, including loss of normal braking capability along with failures of the Electronic Stability Control (ESC) and ABS systems. The vehicle displayed warning messages stating “Brake System Failure” and “Service ESC” and entered a reduced-speed mode. Prior to this incident, t... Read more

Incident date: Jan 21, 2026

While driving approximately 63 mph on a busy roadway, my 2023 GMC Yukon experienced a sudden failure of the brake system, including loss of normal braking capability along with failures of the Electronic Stability Control (ESC) and ABS systems. The vehicle displayed warning messages stating “Brake System Failure” and “Service ESC” and entered a reduced-speed mode. Prior to this incident, t... Read more

Incident date: Mar 11, 2025

Back window leaks down onto electrical compents and causes mold behind rear seat, plus staining mold on headliner

Incident date: Mar 11, 2025

Back window leaks down onto electrical compents and causes mold behind rear seat, plus staining mold on headliner

Incident date: Mar 11, 2025

Back window leaks down onto electrical compents and causes mold behind rear seat, plus staining mold on headliner

Incident date: Dec 30, 2025

I heard a loud metallic knock that was not consistent with normal engine noise. I noticed the oil pressure was on the lower end of the scale but not abnormal based on how it is displayed. I decided to take the vehicle to the dealer ASAP for an oil change (that was coming due) and discuss with them. I drove roughly 20 miles from start of noise until delivery at the dealer. The truck gave me a "... Read more

Incident date: Dec 30, 2025

I heard a loud metallic knock that was not consistent with normal engine noise. I noticed the oil pressure was on the lower end of the scale but not abnormal based on how it is displayed. I decided to take the vehicle to the dealer ASAP for an oil change (that was coming due) and discuss with them. I drove roughly 20 miles from start of noise until delivery at the dealer. The truck gave me a "... Read more

Incident date: Sep 27, 2025

suddenly went into limp mode on the highway, engine had to be replaced due to bearing failure sending metal through the engine

Incident date: Jan 22, 2026

i was driving down the road the front piece of the grill flew off the truck and hit my windshield, then flew into oncoming traffic.

Incident date: Jan 22, 2026

i was driving down the road the front piece of the grill flew off the truck and hit my windshield, then flew into oncoming traffic.

Incident date: Jan 9, 2026

GMC SUPER CRUISE MALFUNCTION NO WARNING BEFORE SUPERCRUISE SHUTS OFF PASSING A CAR ON FOUR LANE HIGHWAY (SUPER CRUISE ENABLED) SUPER CRUISE SHUT OFF AND TRUCK CONTINUED HEADING FOR THE CENTER GAURD RAIL.(I CAUGHT IT BEFORE IT BECAME AN INCIDENT). SUPER CRUISE ABRUPTLY SHUTS OFF (NO WARNING) AND WITHIN A COUPLE THOUSAND FEET IT TURNS ON. MY FIRST TIME USING SUPERCRUISE AZ HIGHWAY 87 N BOUND JUST BE... Read more

Incident date: Jan 9, 2026

GMC SUPER CRUISE MALFUNCTION NO WARNING BEFORE SUPERCRUISE SHUTS OFF PASSING A CAR ON FOUR LANE HIGHWAY (SUPER CRUISE ENABLED) SUPER CRUISE SHUT OFF AND TRUCK CONTINUED HEADING FOR THE CENTER GAURD RAIL.(I CAUGHT IT BEFORE IT BECAME AN INCIDENT). SUPER CRUISE ABRUPTLY SHUTS OFF (NO WARNING) AND WITHIN A COUPLE THOUSAND FEET IT TURNS ON. MY FIRST TIME USING SUPERCRUISE AZ HIGHWAY 87 N BOUND JUST BE... Read more

Incident date: Dec 20, 2025

The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at various speeds, the braking system had erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The vehicle was towed to the local dealer, who diagnosed that the failure was caused by an engine malfunction of the number six cylinder. The vehicle was repaired. No further information was a... Read more

1 injured

Incident date: Dec 20, 2025

The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at various speeds, the braking system had erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The vehicle was towed to the local dealer, who diagnosed that the failure was caused by an engine malfunction of the number six cylinder. The vehicle was repaired. No further information was a... Read more

1 injured

Incident date: Jan 12, 2026

My vehicle recently experienced a sudden flashing check engine light, severe misfiring, and rough engine operation, creating an unsafe driving condition. An inspection by an authorized GMC dealership, Serra Buick GMC Champaign, confirmed a failed deactivating valve lifter on Cylinder 5, documenting that the lifter ceased movement after a single engine rotation. The dealership advised that the fail... Read more

Incident date: Jan 12, 2026

My vehicle recently experienced a sudden flashing check engine light, severe misfiring, and rough engine operation, creating an unsafe driving condition. An inspection by an authorized GMC dealership, Serra Buick GMC Champaign, confirmed a failed deactivating valve lifter on Cylinder 5, documenting that the lifter ceased movement after a single engine rotation. The dealership advised that the fail... Read more

Incident date: Mar 4, 2021

My truck is affected by GM’s engine block‑heater safety recall (NHTSA 21V‑496 / GM N212329840) addressing a risk of short circuit and potential engine‑compartment fire at the heater cord/terminal connection. GM’s interim action has been to remove/disable the block‑heater cord, which my dealer did, and then marked the recall “completed.” As a result, the NHTSA VIN tool shows 0 unrep... Read more

Incident date: Mar 4, 2021

My truck is affected by GM’s engine block‑heater safety recall (NHTSA 21V‑496 / GM N212329840) addressing a risk of short circuit and potential engine‑compartment fire at the heater cord/terminal connection. GM’s interim action has been to remove/disable the block‑heater cord, which my dealer did, and then marked the recall “completed.” As a result, the NHTSA VIN tool shows 0 unrep... Read more

Incident date: Jan 22, 2026

I was driving on the interstate when the hood deflector blew off suddenly and unexpectedly damaging my hood and hitting the windshield. This vehicle was recalled for this part defect last year and the fix was applied by the dealer. It appears that some sort of adhesive was applied to the retainers but they still ultimately failed. This was a very dangerous situation that could have ultimately caus... Read more

Incident date: Jan 21, 2026

Transmission started slipping a little and then literally stopped working all with in an hour. And was doa in the parking lot.

Incident date: Jan 20, 2026

On the afternoon of 01/20/26, I was merging onto the highway in my 2021 GMC Sierra 1500 when a loud bang was heard from the engine compartment at approximately 60 mph. Immediately after the ban was heard, several indicator lights on the dashboard were illuminated, including the ESC, check engine light, and parking brake light. A power loss was felt when attempting to accelerate and the banging noi... Read more

Incident date: Jan 20, 2026

On the afternoon of 01/20/26, I was merging onto the highway in my 2021 GMC Sierra 1500 when a loud bang was heard from the engine compartment at approximately 60 mph. Immediately after the ban was heard, several indicator lights on the dashboard were illuminated, including the ESC, check engine light, and parking brake light. A power loss was felt when attempting to accelerate and the banging noi... Read more

Incident date: Jan 20, 2026

On the afternoon of 01/20/26, I was merging onto the highway in my 2021 GMC Sierra 1500 when a loud bang was heard from the engine compartment at approximately 60 mph. Immediately after the ban was heard, several indicator lights on the dashboard were illuminated, including the ESC, check engine light, and parking brake light. A power loss was felt when attempting to accelerate and the banging noi... Read more

Incident date: Mar 30, 2024

The engine seized up traveling about 40MPH in the middle lane on a busy road with my child in the passenger seat. I was able to get off the busy road but part of my truck was still intruding into the lane. The truck is parked at my house. The vehicle has not been inspected by anyone and is still in the same condition as the day the engine seized. The only thing that indicted any issue was a couple... Read more

Incident date: Nov 11, 2025

I have been dealing with a sweet/Christmas-like smell in my car occasionally for the last several months. This is a health & safety concern for me involving ethylene glycol fumes in the cabin. These fumes could be linked to why I have experienced increased sinus headaches over the past several month. I took it into CarMax (where I purchased the vehicle) and they were able to diagnose the issue a... Read more

Incident date: Jul 10, 2024

IntelliBeam will sometimes allow me to activate the system but will turn itself off and not allow it to be reactivated until the power is cycled. Other times it will not activate at all. This is on a dark backroad with no traffic.

Incident date: Dec 24, 2025

around chirstmas, Was driving on the highway and the car threw a "reduced engine power" warning and went into limp mode. Check engine light came on. Car asymptomatic prior. got the code pulled and it said turbocharger under boost. The next day the check engine light went out and car was running appropriately. Took the car on the highway again and the car threw the "reduced engine power" warning an... Read more

Incident date: Jan 1, 2025

Been happening for a year and a half. Muffler is very loud and rattles constantly. Getting worse over time. There is a current recall but my vin isn’t included even though my car is having the same issue.

Incident date: Dec 20, 2025

I am filing this complaint to report a catastrophic engine failure involving my 2017 GMC Terrain equipped with the 2.4L Ecotec engine, which I believe is the result of a known manufacturing defect related to excessive oil consumption and premature internal engine wear. At approximately 88,000 miles, my vehicle experienced severe engine failure, including excessive oil consumption, timing chain fa... Read more

Incident date: Dec 20, 2025

I am filing this complaint to report a catastrophic engine failure involving my 2017 GMC Terrain equipped with the 2.4L Ecotec engine, which I believe is the result of a known manufacturing defect related to excessive oil consumption and premature internal engine wear. At approximately 88,000 miles, my vehicle experienced severe engine failure, including excessive oil consumption, timing chain fa... Read more

Incident date: Dec 20, 2025

I am filing this complaint to report a catastrophic engine failure involving my 2017 GMC Terrain equipped with the 2.4L Ecotec engine, which I believe is the result of a known manufacturing defect related to excessive oil consumption and premature internal engine wear. At approximately 88,000 miles, my vehicle experienced severe engine failure, including excessive oil consumption, timing chain fa... Read more

Incident date: Jan 21, 2026

The contact owns a 2021 GMC Acadia. The contact stated that while the vehicle was parked, the vehicle started, and the contact exited the vehicle and ran into the house for a while. The contact stated that while reentering the vehicle, the contact noticed that the check engine warning light was illuminated. The contact was employed by an independent mechanic, and the vehicle was driven to the plac... Read more