Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 63,375 complaints for GMC

Incident date: Mar 7, 2026

Car is not holding oil it acts like it's gonna cut off while driving and it jerking was diagnosed with colitic converter p0604

Incident date: Mar 24, 2025

In 2025 the dashboard leather on our 2018 Ford Explorer Platinum began to come unglued and rolled apart creating a very distracting white strip. This is very distracting and reflects into our line of sight. We have taken to the Ford dealership for repair. And the only answer from them is Go to an upholstery shop or replace the full dashboard… Very expensive!! We have researched and discovered ... Read more

Incident date: Jan 1, 2026

Component/System Failure: The right rear passenger seatbelt buckle/sensor appears to be malfunctioning. It intermittently registers as unbuckled even when the seatbelt is securely fastened. The component is available for inspection upon request. Safety Risk: This defect creates a safety concern by causing continuous distraction to the driver due to repeated seatbelt warning chimes and alerts. It ... Read more

Incident date: Mar 25, 2026

The brake hydraulic control unit ("HCU") is failing. I have been dealing with intermittent ABS loss for well over a year. It will consistently flash/alarm during most daily drives with the worst being when on long highway drives and am unable to use cruise control because of this issue. Also, it is a huge safety issue not knowing if the ABS system will function as it is supposed to putting my fam... Read more

Incident date: Mar 25, 2026

On [XXX], at approximately 4:10 PM, I was at the McDonald’s drive-through located at [XXX] and [XXX] in Springfield, Missouri. I was stopped at the final service window. As I pulled away from the window, I approached a 90-degree left turn heading south. I removed my foot from the accelerator pedal to allow the truck to coast slowly around the corner, as the area is heavily pedestrian and require... Read more

Incident date: Mar 25, 2026

Vehicle: 2025 Toyota 4Runner Summary of Issue: The rear tailgate cannot be opened if the rear window is even slightly lowered. This appears to be an intentional design feature; however, it creates a real-world safety concern. Description of Safety Concern: In normal daily use, I needed to quickly access the rear cargo area (to retrieve my child’s belongings) while parked with the vehicle turne... Read more

Incident date: Mar 25, 2026

I was charging at a Tesla Supercharge using the OEM Porsche converter and my car experienced a catastrophic electrical fault. The charge completed but the charger was hard to pull out and then my car had battery fault errors and said it needed immediate service. I took it to the dealer and they pulled these error codes and said severage battery componets had failed including a failed high-voltage ... Read more

Incident date: Mar 26, 2026

I purchased this vehicle in June 2024 as a demo vehicle with approximately 7,000 miles on it. Within one month of ownership, the vehicle began experiencing serious problems that have continued to worsen. The vehicle currently has approximately 34,000 miles, and the issues have been ongoing from the time of purchase through the present. Since purchasing the vehicle, it has been in the dealership mu... Read more

Incident date: Mar 26, 2026

Rear subframe suddenly collapsed and broke due to extreme corrosion. Incident occurred while driving, allowing rear wheel to turn out causing loss of control. Luckily I was traveling at a low rate of speed and nobody was hurt. Found rear subframe was completely rotten out and collapsed on the driver side. Vehicle is now completely undrivable and has to be towed. Found that there was a recall/... Read more

Incident date: Mar 26, 2026

Incident date: Mar 6, 2026

My Drive Assist stopped working. Then my Air conditioning stopped blowing cold. Then the temperature gauge stopped working. Upon turning the car off the fan continued to run for several minutes. Took to repair shop where it required a new thermostat housing, coolant temp sensor and coolant flush. The total cost for repair was $1,131.52. The car has 37,000 miles on it. Barely out of warranty. T... Read more

Incident date: Mar 26, 2026

On March 14,2026 I was driving 80 MPH on the interstate and the vehicle shifted to Neutral and shutoff. Shortly before that the vehicle revved to 4000 RPM and you could feel rhythmic vibrations. The vehicle was towed to a Chevy dealership and diagnosed as loss of propulsion needing a new engine. Tahoe had 104,000 miles at failure.

Incident date: Mar 26, 2026

The contact owns a 2017 Hyundai Veloster. The contact stated that while her sister was driving approximately 65 MPH, the vehicle stalled. The driver pulled over to the side of the road. The vehicle was able to be restarted, but made an abnormal knocking sound. The check engine warning light was flashing. The vehicle was towed to the residence. The dealer was contacted and informed that the vehicle... Read more

Incident date: Jan 6, 2026

I am filing this complaint because my Volkswagen Tiguan has a serious and ongoing engine issue involving excessive oil consumption and a faulty cylinder head. The vehicle burns through an abnormal amount of oil between changes, requiring constant top‑offs, sometimes as frequently as every few hundred miles. Despite regularly adding oil and following all manufacturer‑recommended maintenance, th... Read more

Incident date: Mar 7, 2026

don’t have the exact locations,date or time but this has happened around 5 times where I am driving and comes to a come a complete stop and my engine wouldn’t start,I had to put on my hazard lights turn off the vehicle then restart it

Incident date: Feb 23, 2026

at 46,500 miles, my AC charging dropped from the usual 48amps, down to 24amps. Then 2 days after this, my AC charging failed. This happened on 3/22/2026. I am unable to AC charge, but CAN DC charge. This is indicative of a PCS2 board failure, and this has been happening to a LOT of cybertrucks recently. It will be replaced under warranty (I hope) but so, so many vehicles are affected and ther... Read more

Incident date: Mar 19, 2026

Bought in 2024 ..few days later car wouldn’t change gears transmission overheats shutters jerks and won’t go when giving gas at times. Had the car in 5 times to fix, didn’t work.. I’ve almost been in accidents one of which was with a tractor trailer This car is a death trap had to quit job due to this .. and have a 7500.00 loan on a car I can barely drive. I want this loan paid off and... Read more

Incident date: Mar 14, 2026

On [XXX], while driving my 2023 Jeep Grand Cherokee L on the [XXX] , at approximately 65 mph, a ring (like a washer) detached from the brake pedal. This caused the vehicle to suddenly lose braking capability. Right after I attempted to brake the vehicle on the highway, the ABS light, brake assistance light, braking distance automatic light, and traction control lights all illuminated on the dashbo... Read more

Incident date: Feb 28, 2026

I am reporting a water intrusion issue in my 2019 BMW X3 involving both the roof-mounted “shark fin” antenna and the sunroof. Water enters the vehicle during normal rain conditions and has caused failure of the emergency call (SOS) system. This presents a serious safety concern, as the emergency communication system may not function in the event of a crash or emergency. Water intrusion also c... Read more

Incident date: Mar 20, 2026

The engine started making a lot of knocking sounds and it has no oil pressure now. The shop says the engine needs to be replaced.

Incident date: Mar 22, 2026

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact was informed that there was no estimated date for when parts would become available. The contact stated that the recall repair was unavailable for approximately one year. Addi... Read more

Incident date: Mar 24, 2026

Blizzard pearl paint is peeling all over the vehicle. Large chips of paint are coming off. I took it to the dealer and called the Toyota corporate office and was told that the recall had expired and I would have to pay out of pocket. The exposed metal is now starting to show signs of rusting that will impact the structural integrity and safety of the vehicle.

Incident date: Oct 28, 2025

The vehicle experienced a failure of the air suspension system, initially presenting with warnings indicating the vehicle was raising and advising not to drive to avoid damage. Shortly thereafter, the vehicle became visibly uneven, tilting approximately 2–3 inches to the driver side. I took the vehicle to Rivian service, where they confirmed the air suspension had failed. The repair was not cove... Read more

Incident date: Apr 7, 2025

As described in recall 25V-655, lithium deposited have accumulated in the HV battery of my 2021 Nissan Leaf. I haven't used L3 charging since I received the recall notice, but the car often won't charge even on L1 charging. The state of health of the HV battery is still 86% but the internal resistance of the HV battery is down to 44% due to the lithium deposits. The local Nissan dealership won't t... Read more

Incident date: Apr 7, 2025

I was involved in a rear end collision where I was at fault. I suspect the ADAS in my 2024 F-150 malfunctioned because it did not prevent the collision. I impacted the rear of a minivan at approximately 20 mph. The ADAS did not take evasive action. Previously I have had nuisance activations of the visual and aural warnings for the pre-collision system, followed by a warning message that radar guid... Read more

Crash

Incident date: Mar 25, 2026

The warning light is saying engine power reduced having to do with the DEF system

Incident date: Mar 25, 2026

The warning light is saying engine power reduced having to do with the DEF system

Incident date: Mar 25, 2026

The contact owns a 2022 Toyota Highlander. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired out-of-pocket. The manu... Read more

Incident date: Mar 6, 2026

My vehicle was inspected at an authorized Infiniti dealership under an active recall. During that inspection, metal debris and loose bolts were found in the oil pan, indicating internal engine damage consistent with the recall condition. Despite this, Infiniti declined to repair or replace the engine. the engine failed completely while I was driving at highway speed, causing sudden loss of power ... Read more

Incident date: Mar 24, 2026

At speeds of 65-75, both with the adaptive cruise control enabled and disabled, I accelerated a little bit to pick up speed and pass another vehicle. The vehicle responded initially by gaining speed, then it feels like I hit something and the front brakes lock up for 1-2 seconds and the tires start screeching from sliding, then everything resumes to normal. I was very shocked during a recent roadt... Read more

Incident date: Mar 24, 2026

Power Transfer Unit stopped working. Brakes locked up and car would not move. Is not drive-able at this time. Currently at a dealership awaiting part, of which there is NO ETA on. I was just entering a roundabout when the part failed, and I could have been hit as the vehicle fully stopped and could not be moved. There was a grinding noise and no warning prior of this part failing. The problem was ... Read more

Incident date: Mar 7, 2026

the door latches are no longer opening the doors from the inside of the vehicle. This started with the passenger rear and now is effecting the drivers door. The only way to get out of the vehicle is to crawl over the seat to get to a door that is still operational. No warnings, just doesn't open when you pull on the handle. Will be making an appointment with a local dealer/service dept but ... Read more

Incident date: Mar 20, 2026

severe coolant intrusion issue where coolant leaks into the cylinders, causing rough running, overheating, and potential engine failure. Very unsafe especially due to the fact the their were recalls on the 2017-2019 but not for 2016 models and ford refuses to replace the engine.ford reproduced a better block however my 2016 isn't covered. There signs of rough idling and a engine code for a failed ... Read more

Incident date: Jul 29, 2025

My 2025 GMC Yukon's infotainment system has repeatedly failed. The huge center screen frequently goes black upon starting the car. Once the screen goes black you are unable to control literally dozens of the vehicle's features including but not limited to climate controls, safety features, heated/ventilated seats, gps, lane assist, the radio, no backup camera, etc. When the screen blacks out, the ... Read more

Incident date: Jul 29, 2025

Infotainment system freezing, screen shaking, touch screen not working, disconnecting from android auto, unable to connect to phone.

Incident date: Jan 12, 2026

Infotainment system freezing, screen shaking, touch screen not working, disconnecting from android auto, unable to connect to phone.

Incident date: Jan 12, 2026

Infotainment system freezing, screen shaking, touch screen not working, disconnecting from android auto, unable to connect to phone.

Incident date: Jan 12, 2026

The passenger occupancy sensor has failed on my 2016 ELR after 14k miles. The part is no longer available (23504893). I've inquired with General Motors and they said they could not help me. This seems to be a 1year only part used only on the Cadillac ELR. I believe this is an integral part of the Air Bag safety system in my vehicle and that the passenger seat is no longer safe for passengers.

Incident date: Feb 27, 2026

Without any warning, on March 15, 2026, I turned out of a parking lot onto a major road and I noticed it wouldn't accelerate above 20 mph, so I pulled off the road. I tried again and my vehicle still failed to accelerate. And on my third attempt, my vehicle decelerated and was about to completely stall. I managed to turn into a parking lot and avoid getting rear ended. However, this could have... Read more

Incident date: Dec 24, 2025

It has the ABS lights on and tire traction light on check engine light on and given signs of failed transmission Slow to takeoff shuttering of transmission

Incident date: Mar 24, 2026

It has the ABS lights on and tire traction light on check engine light on and given signs of failed transmission Slow to takeoff shuttering of transmission

Incident date: Mar 24, 2026

It has the ABS lights on and tire traction light on check engine light on and given signs of failed transmission Slow to takeoff shuttering of transmission

Incident date: Mar 24, 2026

I see where GMC Acadia is have a recall on transmission and if it’s the description of my two GMC Acadia’s, but when I put my Vin number in it doesn’t have a recall

Incident date: Dec 17, 2025

I see where GMC Acadia is have a recall on transmission and if it’s the description of my two GMC Acadia’s, but when I put my Vin number in it doesn’t have a recall

Incident date: Dec 17, 2025

I received a recall notice in October 2025 for the back up camera on my car. As of now, there is still no remedy. This puts me and others at risk of potential injury. I have waited patiently and still no solution. Can you help me?

Incident date: Feb 6, 2026

I was driving on the highway at about 80 miles per hour and all of the sudden, a piece of the front grill detached and flew off, hitting the top of the of the roof.

Incident date: Feb 6, 2026

On 3-21-26 I noticed the smell of gasoline after driving the vehicle. Upon inspection a noticeable fuel leak from the top of the fuel tank was evident from underneath the vehicle. Further inspection found fuel leakage at the fuel pump outlet line. After online research it was found that other vehicles of this type have hairline cracks on the fuel pump outlet causing fuel to spray out under pressur... Read more

Incident date: Sep 24, 2024

The transmission valve body was trying to lock up while driving and making it shimmy and shift hard. I took it to Davis GMC in [XXX] . They diagnosed it with the transmission malfunction (this is the same transmission that is under recall in the 2020 models)j. I paid $8660.33 to have them replace the transmission. It has been approximately 6 months and 6.000 miles and now this transmission is shut... Read more

Incident date: Sep 12, 2025

My car burns oil. I had to have my spark.plugs and engine coils replaced. I was driving and my check engine light came on. Also, my car was sputtering like you wouldnt believe. When i had the spark plugs and ignition coils replaced, the spark plugs were covered in oil. Last year, I got an oil change and within a few weeks the oil was empty. A neighbor told me my car was burning oil. I also took it... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog