Consumer Safety Complaints

Incident date: Mar 17, 2026

Driving approx. 45 mph through [XXX] when I heard loud boom and glass shattering. After calming down and avoiding a collision I realized my sunroof had essentially exploded and shattered. No impact or foreign debris was visible or noted.I was very scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 17, 2026

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted for several months about the recall repair and was informed that the part to do the recall repair was not yet available. The contact called the manufacturer and was referred back to the dealer for assistance. The contact stated that the manufa... Read more

Incident date: Mar 13, 2026

My Nissan Sentra experienced unintended forward movement while Reverse was selected. After restarting the vehicle and shifting back into Park and then Reverse, the vehicle moved forward instead of backward, and the brake behavior became abnormal. This caused a minor collision. The condition has been reproducible, and I have video evidence documenting the issue. The vehicle is currently being held... Read more

Crash

Incident date: Mar 30, 2026

The components involved are the automatic emergency braking (AEB) system and the airbag system. During the collision, the AEB system did not activate, and the airbags did not deploy. The vehicle is available for inspection upon request. I was driving on a main roadway with no stop signs or traffic controls in my direction when another driver entered from a side street with a stop sign and pulled ... Read more

Crash

Incident date: Mar 5, 2026

I reported this the other day. The screen will go black and stay that way for several minutes. It will then come back on then out again. It's getting a lot worse. I'm an older lady that's a lower leg amputee trying to work and I need this screen for directions as I'm by myself in areas I don't really know at night. It's a serious safety issue. Dealer refuses to fix anything since we bought this, s... Read more

Incident date: Mar 27, 2026

I encountered two incidents of the same type. One was on Friday, March 27, 2026, the same day I picked up the vehicle from a local Chrysler dealership, where software updates and issues related to recalls were supposedly completed. The vehicle was at 38% battery level at the time of pick up from the dealership parking lot. After driving it for about 14 miles, the battery level depleted to <1% and ... Read more

Incident date: Mar 27, 2026

I encountered two incidents of the same type. One was on Friday, March 27, 2026, the same day I picked up the vehicle from a local Chrysler dealership, where software updates and issues related to recalls were supposedly completed. The vehicle was at 38% battery level at the time of pick up from the dealership parking lot. After driving it for about 14 miles, the battery level depleted to <1% and ... Read more

Incident date: Mar 30, 2026

Car won’t start and is completely dead. Doors won’t open, including charge port door. Once you manually unlock car is totally dead inside. Took to dealer for an ICCU replacement under warranty but died again 1 week later. Another ICCU failure? Terrible.

Incident date: Mar 30, 2026

Car won’t start and is completely dead. Doors won’t open, including charge port door. Once you manually unlock car is totally dead inside. Took to dealer for an ICCU replacement under warranty but died again 1 week later. Another ICCU failure? Terrible.

Incident date: Mar 30, 2026

Incident Overview: In late February 2026, at approximately 114,000 miles, this 2022 Rivian R1T suffered a comprehensive failure of its kinetic (hydraulic) suspension system. The failure occurred during normal on-road operation at approximately 60 mph in temperate (60°F) conditions. The vehicle has no history of off-road use or heavy hauling. Safety Risk & Critical Failure Mode: The suspension is... Read more

Incident date: Mar 14, 2026

Per Acura service bulletin 23-022, Dated June 9th 2023, Acura extended a warranty on the rear steering actuators that were admitted to be “manufacturer error” parts, to extend 10 years from purchase date. In my opinion any part that is known to have manufacturer defects that effect the primary Rear wheel drive system that effects almost all safety systems on the vehicle to include limp mode on... Read more

Incident date: Mar 27, 2026

#### The ABS Defect 12. Within seven (7) days of purchase, and with fewer than [NUMBER] miles driven, the subject vehicle experienced a catastrophic failure of the ABS pump containing the Electronic Control Unit (ECU) [citation:1 from previous analysis]. 13. This failure caused the ABS warning light to illuminate and completely disabled the ABS functionality, reducing the braking system to non-p... Read more

Crash

Incident date: Apr 21, 2023

There's a recall on the knuckle. An independent shop verified the damaged and the vehicle is not safe to drive. The dealership said the parts haven't came yet. Confirmed cracked front suspension knuckle under recall D019. Manufacturer cannot provide parts for over 4 months. Vehicle may be unsafe to drive.

Incident date: Apr 21, 2023

Thermostat is not lasting to recommend mileage. Gm states that this part start going bad at 100,000 miles. My vehicle had 40,000 miles when my thermostat went out. I looked online and this been an ongoing problem. For Chevy Camaro owners.

Incident date: Mar 22, 2026

On March 26, 2026 my 2019 Infiniti QX50 (VIN: [XXX] ) experienced complete loss of motive power while exiting the freeway. My blind mother and [XXX] autistic son were both passengers creating a serious safety emergency for two disabled individuals. On March 28, 2026 Les Schwab Tires (Store [XXX] ) professionally documented metal shavings in the oil pan on official invoice stating ‘SHAVING IN OI... Read more

Incident date: Mar 22, 2026

I am reporting multiple safety-related issues involving my 2016 Chrysler 200 S. On 02/06/2024, after an oil change at a dealership, the underbody skid plate bolts were not reinstalled. While driving, the skid plate fell and I lost control of the vehicle, creating a serious safety hazard. No warning indicators were present prior to this failure. The issue was identified immediately after leaving th... Read more

Incident date: Mar 30, 2026

The motorcycle has developed corrosion and rust on all bolts and exposed metal. There is rust and corrosion coming through the paint and powder coat, including on the frame in the recesses and bolt holes where the frame is bolted together; threads inside the frame where foot pegs and floor boards and accessories are installed; the shock mounts. I called Indian/Polaris about the issues and was to... Read more

Incident date: May 11, 2024

The contact owned a 2018 Jeep Grand Cherokee. The contact stated that while unloading groceries out of her vehicle with the vehicle in park(P) and the engine on, grayish-white smoke began to emit from the vehicle without warning. The contact turned off the vehicle and checked under the hood, where she saw flames in the engine. The contact then ran to the fire department, which was nearby, and info... Read more

Fire

Incident date: Mar 11, 2026

On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more

Incident date: Mar 11, 2026

On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more

Incident date: Mar 11, 2026

On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more

Incident date: Mar 2, 2026

I was driving 40mph and received a yellow error message along the lines of "electrical system issue, please check" and my speed was limited to 25mph. After trying to get the car to a safe location (as I was on a narrow two-lane road), the error changed to a blinking red error and my speed was further limited to 12mph. I was unable to get the car one mile to the dealer for service, so I stopped th... Read more

Incident date: Mar 21, 2026

The vehicle experienced a sudden loss of power steering while in operation, creating a safety concern due to reduced ability to control the vehicle. At the time of failure, multiple electrical and control module faults were present. The vehicle was inspected by a dealership, which diagnosed the issue as requiring rack and pinion replacement. The owner paid out of pocket for this repair. Dealershi... Read more

Incident date: Mar 2, 2026

While driving yesterday, the MMI reset and included the dashboard. The dash completely froze for a couple minutes(including the speedometer), and then the whole system blacked out and restarted. There has been a check engine light on since I got the car in December. Havent been able to get a service appointment with a loaner. Also since new, adaptive cruise control works intermittently with a warn... Read more

Incident date: Mar 26, 2026

I am reporting a persistent and escalating electrical safety defect in a 2021 Ford Explorer. On February 28, 2022 (at approximately 10,542 miles), I formally reported a strong burning metal smell and the engine would be loud and idle high, there was abnormal noises and unusual electrical changes to the dealership (West Herr Ford). The dealer service advisor documented no problem found and told me ... Read more

Fire

Incident date: Feb 19, 2026

"While traveling in fast-moving traffic, my 2025 Hyundai IONIQ 6 suffered a catastrophic electrical system failure and an immediate loss of motive power. The vehicle instantly entered a 'limp mode' and dropped to a maximum speed of 11 mph, creating a life-threatening hazard for myself and surrounding drivers. There were no warning lamps or symptoms prior to this sudden failure. The vehicle was tow... Read more

Incident date: Mar 30, 2026

The contact owns a 2024 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle stalled and shut off. The vehicle was restarted but failed to shift into gear. The messages “Engine Malfunction - Reduce Power - Slow Down” and “Shifter Power Malfunction” were displayed. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The... Read more

Incident date: Mar 3, 2017

An unknown coolant leak with my 2017 2.7 engine causing sufficient damage due to a manufacturer error and needing a new engine. I had several people tell me this is a common issue with 2.7 engines.

Incident date: Mar 27, 2026

The hood to my car randomly unlatched and smashed my windshield while I was going 30mph.

Incident date: Mar 28, 2026

This is an intermittent issue that has been happening for a while now and the car was sent to the dealership twice but the issue still persists. The engine would shuts down or partially loses torque all of a sudden and the steering becomes very stiff. At the same time you would see all kinds of alarms, error messages, and check lights on the dashboard. I would then have to pull over to the side ... Read more

Incident date: Mar 28, 2026

This is an intermittent issue that has been happening for a while now and the car was sent to the dealership twice but the issue still persists. The engine would shuts down or partially loses torque all of a sudden and the steering becomes very stiff. At the same time you would see all kinds of alarms, error messages, and check lights on the dashboard. I would then have to pull over to the side ... Read more

Incident date: Mar 28, 2026

While driving, the vehicle experienced sudden and complete loss of throttle response, resulting in little to no acceleration. This occurred in active traffic and created a dangerous situation where the vehicle could not maintain speed or safely move out of traffic. The vehicle has been serviced multiple times by Nissan of Kenosha, including a full transmission replacement under warranty. Despite ... Read more

Incident date: Mar 25, 2026

My car turned the brake light on, the cruise control stopped working, it has the lane departure warning on, the sensor on the windshield apparently is not working.. I can't use the cruise control nor the lane departure assistant and I am concerned that when needed the emergency breaks won't work.. this is a serious issue Honda should remedy.

Incident date: Aug 27, 2025

The Dashboard Module provided by MEDALLION INSTRUMENTATION SYSTEMS Part# 66-02439-000 on the Freightliner Chassis is delaminating causing the critical gauges to become difficult to read. Additionally the screen will unexpectedly dim causing additional readability. I consider this to be a potential safety issue as it is unknown if and when the screen may go entirely blank. I have contacted Freig... Read more

Incident date: Mar 28, 2026

Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I coul... Read more

Crash

Incident date: Sep 1, 2022

It requires significant force to cause the seat detection to stop folding. I’m concerned for the safety of passengers if this was accidentally engaged since easily accessible in the 3rd row.

Incident date: Sep 1, 2022

Noticeably rough transitions between gears, particularly in the 3-4 and 4-5 shift ranges. sometimes a jerking sensation before shifting gears, not consistent. took vehicle to transmission shop. they found nothing mechanically wrong with transmission.

Incident date: Sep 1, 2022

I am writing to report a serious safety concern regarding the “Consider Taking a Break” driver alert system in my new 2026 Hyundai Ioniq 5 Limited, which currently has 515 miles. This notification is presenting itself in a way that I believe creates a distraction and potential hazard while driving. The alert appears frequently and without clear justification, even when I am fully alert and in ... Read more

Incident date: Mar 24, 2026

Multiple warning lights were turning on then turning off in their own, typically 2-3 days later. However while on, all ADAS showed errors and did not work. Most recent time, had an elevation changed (over 6000 ft), lights came cascading on parked safely. Next morning, car would not accelerate/was extremely jerky. Turned off waited turned back on, while lights were on car felt to be running fine.... Read more

Incident date: Mar 20, 2026

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a ... Read more

Incident date: Jan 10, 2026

Infotainment system is highly defective even after replacement. The screen goes black, shows white lines and you're left unable to use your backup camera! After doing research this problem stems all the way back to 2016 renegades with the same system.

Crash

Incident date: Jan 10, 2026

Incident Date: February 10, 2026 Mileage: 1,260 On the morning of February 10, 2026, my 2026 Chevrolet Equinox EV (1,260 miles) would not start. The instrument cluster simultaneously displayed three warning messages: 1)“Service Battery Fault — Vehicle Won’t Restart,” 2)“Charging is unavailable,” and 3)“Charge Vehicle Soon.” The vehicle could not be placed in neutral and required do... Read more

Incident date: Mar 3, 2026

On two separate occasions, my car has shaken violently and stopped both times while idling one in my driveway one at a stoplight and then an alert that says engine stopped steering power low came on

Incident date: Mar 27, 2026

I purchased a 2023 Suburban on March 6, 2026 with 52,980 miles. I drove it home to my house and parked it. On March 7, 2026 about 6pm, I started the vehicle and heard a loud engine noise. I called the dealership and let them know about the noise. On March 9, 2026 I towed it back to the dealership. The vehicle has been in service since then and was told it needs an engine. Metal spun threw the engi... Read more

Incident date: Mar 27, 2026

My leased 2020 Ford EcoSport is at Merchant Ford of Selma, AL for three safety recalls: airbag system, engine oil pump failure, and rearview camera failure. The dealership told me they do not know how to fix the recalls, installed wrong parts, and the vehicle has been sitting for weeks without repair and without a loaner vehicle. They have stopped returning my calls. Ford has had years to remedy t... Read more

Incident date: Feb 14, 2026

Engine failure due to coolant intrusion.

Incident date: Feb 4, 2026

Odometer Fraud. The contact purchased a 2003 Lexus ES 300. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 136,406. At the time of registration, it was discovered that the mileage was 235,000.

Incident date: Feb 4, 2026

I own a 2016 Ford Transit (VIN [XXX] ) and the rear camera goes blank when the car is going in reverse. Currently, my VIN is not included in the recall even though the year, make, and model is within the range. It has the same issue as described here on your page [XXX] and I am hoping that Ford will extend it to my VIN as well. I have contacted them separately to let them know of the issue. ... Read more

Incident date: Mar 1, 2026

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts needed to be ordered and was later informed that... Read more

Incident date: Mar 1, 2026

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts needed to be ordered and was later informed that... Read more

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