Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 64,800 complaints for GMC

Incident date: Jul 22, 2026

What happened: On [early July 2026], while towing a cargo trailer at low speed, the electric parking brake engaged unexpectedly. The brake continued to engage repeatedly throughout the duration of travel. Eventually, the parking brake circuit lost power entirely, which is when the repeated engagement stopped. What component failed? The rear axle wiring harness (part of recall 23S35). The harnes... Read more

Incident date: Jul 22, 2026

Got recalls notice but the local dealership in st george SC (family ford) told me they wont do the brake or fuel injector recall until i have issues so i guess until my car catches on fire with my kids in it then they will do something

Incident date: Jul 20, 2026

12 v battery has drained 3 times now

Incident date: May 1, 2026

This car has several issues and I could only select a few. Electrical: the infotainment system disconnects from Wireless car play at random when you drive the vehicle. It then returns a Wifi error on screen and you cannot use car play any longer on both android and iOS. Additionally, the electronic system will reboot when the car is in use. In my case, it always happens on the freeway when drivi... Read more

Incident date: Jul 17, 2026

Right rear control arm snapped/severed!

Incident date: Jul 17, 2026

When the 03 Ford F350 dually, is placed in Park, it will just roll away!

Incident date: May 22, 2026

My 2023 Nissan Rogue was sitting in the hot sun and the rear window shattered. There was no accident or apparent defect in the window. It was simply the hottest day of the year (July 27, 2026) followed by a night time rainstorm. I had not even driven the car that day.

Incident date: May 21, 2026

Car states shift to park when vehicle is already in park. It took multiple times to start car again and wiggling of shifter to get car to turn off. Car was repaired by a mechanic by replacing the transmission control and transmission shifter. Chevy is aware of the problem (which can drain the battery if not caught) but has not issued a recall only a Technical Service Bulletin. Cost to me was... Read more

Incident date: May 21, 2026

Incident date: Jul 2, 2026

I’ve reported this problem but as I got into the repair their was far more damaged that was caused due to the vacuum pump. It took out my exhaust camshaft and sent metal through out and the timing needs replaced as well. A shop would rather total my car than what it would cost to fix. I’m attempting to fix it myself but have been without my car for months now. This is created such a hardship a... Read more

Incident date: Jul 10, 2026

I was making a right turn from the parking lot onto the street, a maneuver I have made hundreds of times previously without any issue. My foot was on the accelerator pedal as normal for this turn. The vehicle accelerated far faster than intended for this maneuver, with tires screeching, and continued across the width of the street. The vehicle's front left wheel struck the curb on the opposite si... Read more

Crash

Incident date: May 5, 2026

The engine lost power while driving, and the vehicle entered a reduced-power mode. The check engine light began flashing, and the engine made a loud knocking noise during acceleration. A diagnostic scan showed code P1326 (Knock Sensor Signal Range/Performance). The knock sensor was replaced, and the engine oil was refilled after discovering an oil leak. The vehicle operated normally for a short ti... Read more

Incident date: Jul 28, 2026

On my expedition I started having issues with my transmission staying in gear while driving. I will be going up a hill and all of a sudden boom it starts down shifting or not accelerating at all. I had a few times when me and my wife will be driving, and we would be going through a intersection or a area where you don't want to slow down and then the transmission would forget which gear it would b... Read more

Incident date: Jul 28, 2026

American Honda Motor Co., Inc. issued an official Warranty Extension in July 2025 covering engine misfires from piston ring deterioration (DTCs P0301-P0304) on 2013-15 Pilot and 2013-17 Odyssey vehicles. My 2015 Honda Odyssey (VIN: [XXX]) experienced this exact defect, resulting in severe engine misfires and secondary alternator failure caused directly by engine fluid saturation leaking onto it ... Read more

Incident date: Jul 9, 2026

The contact owned a 2007 Ford Ranger. The contact received notifications of NHTSA Campaign Numbers: 19V001000 (Air Bags) and 21V158000 (Air Bags) and would like to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted.

Incident date: Jul 22, 2026

The contact owns a 2012 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The ABS, cruise control, and traction control features were disabled. The vehicle was taken to the dealer, where it was diagnosed with an ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was... Read more

Incident date: Jul 14, 2026

The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 30 - 45 MPH and attempting to accelerate, the transmission unexpectedly downshifted with the wrench warning light illuminated, with the number 6 displayed. The vehicle was coasted into a nearby parking lot, and the contact waited for her husband, who was able to get the vehicle to the dealer. However, the vehic... Read more

Incident date: May 1, 2024

The contact owns a 2018 Honda CR-V. The contact stated that while driving on several occasions at various speeds, the vehicle went into LIMP Mode. The vehicle was taken to the residence while driving approximately 30 MPH. The vehicle was then taken to a dealer where it was diagnosed and determined that there was a misfire in cylinder #3, and that the head gasket and fuel injectors needed to be rep... Read more

Incident date: May 29, 2026

The contact owns a 2008 GMC Acadia. The contact stated that while driving at an undisclosed speed, the driver’s side air bags deployed; however, the vehicle was not involved in a crash. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle and the starter was inoperable. No warning lights were illuminated. The vehicle remained at the residence, and the ... Read more

Incident date: Jul 24, 2026

Odometer Fraud. The contact owns a 2010 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 138,000; however, as per a Carfax report, it was discovered that the mileage was approximately 259,000.

Incident date: Apr 22, 2026

The Telluride was parked in my driveway on a hill. When the car was started by pushing the ignition all of the lights on the dash panel started flashing. The car was shifted into reverse to back down the driveway however the brakes didn’t work. We captured this on video via CCTV footage. You can see the vehicle reversing and the brake lights are on as the pedal was pushed but not responding. As ... Read more

Incident date: Apr 22, 2026

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred days later. The... Read more

Incident date: Jul 6, 2026

Eyesight collision braking system engaged as I was rolling up my driveway to go into garage. Garage door was rolling up and was about 5 feet off the ground when Anti Collision system engaged and slammed the brakes on. I was going under 1 mph and would not have hit the door. It beeped right before brakes engaged. This is the second time it has engaged when it shouldn't have. The first time was ... Read more

Incident date: Jul 6, 2026

The front lower air dam and felt underguard detached while driving at highway speed on an interstate. The panel dropped and dragged on the pavement. I secured it with duct tape and zip ties at the roadside in order to drive home. There was no collision and no impact with road debris. The bumper fascia directly above the panel is undamaged, with no deformation and no paint transfer, which is not co... Read more

Incident date: Dec 28, 2025

While stopped at a red light, my 2020 Mercedes-Benz A220 unexpectedly shut off and shifted into Neutral without warning. All warning lights illuminated on the dashboard, and a message instructed me to release the brake and restart the engine. The vehicle restarted, but this has now happened twice. The check engine light remains illuminated most of the time. This unexpected engine shutdown creates... Read more

Incident date: Jul 24, 2026

Transmission was recalled and supposedly fixed. The fix has now failed and dealer and Subaru are not willing to fix again.

Incident date: Jul 24, 2026

Have a safety recall on my vehicle. Jeep has had this issue for the last couple of years (unbeknownst to me) and still don’t have a remedy for the issue. I’m concerned it’s going to continue to cause damage to my vehicle. Found out there was a recall from a carfax email. It took Jeep an extra month to notify me.

Incident date: Jul 24, 2026

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds and towing several vehicles with the cruise control activated, the towing and hauling system and the cruise control system turned off inadvertently. The contact stated that the message "ABS ... Read more

Incident date: Jul 22, 2026

The contact owns a 2021 Ram Promaster 2500. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact st... Read more

Incident date: Jul 20, 2026

The contact owns a 2023 Genesis GV70. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and conf... Read more

Incident date: Jun 29, 2026

My 2024 Kia Seltos (leased, approximately 19,800 miles) received an over-the-air (OTA) software update on [07/03/2026]. The vehicle's screen prompted me to approve the update and stated it would complete with the ignition off. I approved it and exited the vehicle as instructed by Kia's on-screen directions and owner's manual. Immediately after this update, the vehicle developed an intermittent no... Read more

Incident date: Jul 17, 2026

Engine overheated, Few months prior I got a check engine light for engine misfire, I changed the spark plugs several times, then I changed the ignition coil; but still having the same issue. One day, the vehicle stalled on the highway because it suddenly overheated (the engine drank all the coolant) White smoke coming from exhaust and coolant drains every 2 days. Took it to the mechanic and was ... Read more

Incident date: Jul 17, 2026

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving on the highway, the vehicle experienced reduced engine power and failed to exceed 30 MPH. A message pertaining to the deceleration was displayed. The following Monday, the vehicle failed to exceed 35 MPH, and a friend followed the contact while driving to the dealer. The dealer recommended a fuel filter replacement. ... Read more

Incident date: Jul 17, 2026

I have a problem with my truck with the Molded Lead Frame. It is shifting erratically and not shifting below 3rd gear. I has an open recall for it, 26N04, but Ford won't perform the service because they are not getting the correct code from the computer system. So I am now forced to drive this truck in this unsafe condition until I get the correct codes.

Incident date: Jul 26, 2026

Power steering has failed. The vehicle is available for inspection. The steering without power assist is worthless. There is no way to avoid any kind of emergency incident. An independent repair shop has verified that the steering doesn't work. No one else has inspected the vehicle. In the dashboard information panel there is a flashing red warning light that was on when the vehicle was started. T... Read more

Incident date: Jan 1, 2026

My 2022 Kia seltos with 47669 miles does while while driving. It DID NOT make a noise or shake. The engine light and oils light come on and the car dies. I have maintained regular oil changes and maintenance on the vehicle since the time of purchase.

Incident date: Jan 1, 2026

Submitting safety recall that has not been addressed in a timely manner. Company still has no parts to repair safety issue that was formally identified almost 12 months ago. Issue was identified by driver prior to recall. Dealer continues to have no anticipated timeframe of when parts or reasonable repair will be available for identified safety issue despite calling every few months for more th... Read more

Incident date: Apr 6, 2026

When I bought the car, I noticed that it was drifting and I was having to have steer harder to keep it in the lane and I'm assuming it's contributed to the steering box or the gearbox, where there was a recall and nobody informed me about that and I would like to get that fixed as soon as possible but Clark not Honda in Pharr Texas keeps on telling me that they don't have appointments and that the... Read more

Incident date: Jul 23, 2026

Tracking battery default

Incident date: Apr 4, 2026

The component that was available for inspection was our gas tank. It provided a profuse smell of fumes coming out of the tank and/or exhaust. You could also see vapors coming out of the gas tank when driving. The fumes alone are extremely toxic and extreme levels. The safety of me, my two young children and husband is all at risk. The smell of the gas and the view of the vapors from the gas tank ... Read more

Incident date: Jul 12, 2026

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also r... Read more

Incident date: Jul 22, 2026

Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.

Incident date: Jul 22, 2026

Incident date: Jul 16, 2026

The metal cables on the car seat that attach it to base, one of them is fraying. I noticed this today when I brought the car seat inside to remove the car seat cover to wash.

Incident date: Jul 16, 2026

The metal cables on the car seat that attach it to base, one of them is fraying. I noticed this today when I brought the car seat inside to remove the car seat cover to wash.

Incident date: Jul 16, 2026

The metal cables on the car seat that attach it to base, one of them is fraying. I noticed this today when I brought the car seat inside to remove the car seat cover to wash.

Incident date: Jun 30, 2026

The edges of the fabric sunroof cover have come off the tracks, causing the sunroof cover to not roll up properly and block the rear window when open.

Incident date: May 25, 2026

Since I purchased the car new, there is a loud clicking sound when turning the car left or right.

Incident date: Apr 24, 2025

On 20 July 2026, my 2022 Ford Escape HEV caught fire in the engine compartment while parked. The vehicle is likely a total loss (insurance pending). On-site emergency personnel responded within minutes of the fire and the local fire department was on scene within 5 minutes of the 911 call. They cleared the incident (and d/c the 12V) within 32 minutes of arrival. Detroit Fire Department Incident: 2... Read more

Fire

Incident date: Jul 14, 2026

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, and the message "Service ABS Unit" was displayed, causing the cruise control system to become inoperable. The contac... Read more

Previous 1 2 3 4 5 ... 17 18 19 ... 1295 1296 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog