Consumer Safety Complaints

Incident date: Jul 25, 2026

2017 Tesla Model S P100D. Vehicle received a paid MCU2 infotainment upgrade (MCU1 to MCU2), which replaced both the center touchscreen computer and the instrument cluster. The original MCU1 architecture used an independent computer for the instrument cluster, providing redundancy. The MCU2 retrofit consolidated both displays onto a single processor with no fallback mode. The first MCU2 replacemen... Read more

Incident date: Jul 25, 2026

When I plug my phone in to USB android auto starts up and when I begin to play music it's stops or you hear a lot of static,so if I want to listen to music I have to plug in to aux and when you use aux the android auto don't work . When listing to music can't use the display screen 1

Incident date: Jul 25, 2026

While traveling at 75 mph, our SUV suddenly lost power going uphill. We barely reached the crest and were able to coast down to a safe place off the highway. We were stranded 300 miles from home and nearly 100 miles from the closest Cadillac dealership, sitting on the side of the highway with my family for three hours before someone could pick us up. The cause was a catastrophic bearing failure in... Read more

Incident date: Jul 24, 2026

Every time I park the car outside in the sun these components fail and it starts working once the car is left to cool in shade … this happens even in milder temperature mid 60 to 70 deg F.

Incident date: Feb 1, 2025

The driver’s side mirror vibrates excessively at speeds above 20 mph, causing the reflected image to become blurry and difficult to focus. This creates a safety hazard during lane changes and especially at night, when blurred headlight/taillight reflections make it hard to judge the distance and speed of approaching vehicles. I brought this to the dealership’s attention and was told the vibrat... Read more

Incident date: Aug 5, 2026

During less than 25 mph vehicle Emergency Alarm stating "Engine Off Shift to P or N Then Start Engine". This causes loss of acceleration capabilities in active traffic and forces the car to stop to clear alarm in active traffic. At no time is the engine off during the alarm and I believe this is a false alarm caused by electronics. Video of alarm in real time available upon request.

Incident date: Aug 8, 2026

Two defects are present simultaneously on the front passenger seating position of my 2024 Nissan Z. The passenger seat belt does not reliably latch. On several occasions the belt has released on its own while the vehicle was in motion, most frequently under hard cornering. On other occasions the belt appears fully latched but the seat belt warning light remains illuminated, indicating the buckle ... Read more

Incident date: Aug 8, 2026

The right front lower control arm has completely broken/fractured during operation. Kia has previously issued safety recalls SC283 (NHTSA 23V649) and SC306 (NHTSA 24V244) for this exact vehicle model year due to improperly manufactured right front lower control arms that can crack and fail. My vehicle was manufactured in March 2023 (03/23), which is just prior to the official April 12, 2023 recall... Read more

Incident date: Aug 8, 2026

I purchased my 2018 Audi SQ5 on September 12, 2025, from Audi Denver (McDonald Automotive Group). On XXX, at 114,145 miles, the vehicle suffered a sudden, catastrophic engine failure while driving on the highway near [XXX], caused by defective rocker arm needle bearings in the 3.0T EA839 V6 engine. The early-design needle bearings disintegrated within the cylinder head, scattering loose metal r... Read more

Incident date: Aug 8, 2026

I purchased my 2018 Audi SQ5 on September 12, 2025, from Audi Denver (McDonald Automotive Group). On XXX, at 114,145 miles, the vehicle suffered a sudden, catastrophic engine failure while driving on the highway near [XXX], caused by defective rocker arm needle bearings in the 3.0T EA839 V6 engine. The early-design needle bearings disintegrated within the cylinder head, scattering loose metal r... Read more

Incident date: Aug 8, 2026

I purchased my 2018 Audi SQ5 on September 12, 2025, from Audi Denver (McDonald Automotive Group). On XXX, at 114,145 miles, the vehicle suffered a sudden, catastrophic engine failure while driving on the highway near [XXX], caused by defective rocker arm needle bearings in the 3.0T EA839 V6 engine. The early-design needle bearings disintegrated within the cylinder head, scattering loose metal r... Read more

Incident date: Aug 3, 2026

On multiple occasions, the car states there is a steering malfunction and to stop the car immediately. Power steering fails. The last time I left the car to the dealership to have a recall serviced - it did this. I let the Audi (Fred Lavery Birmingham Michigan) know. They did not respond / did nothing. It has happens at least 10x at varying speeds (some high, med and low speed) since the day I le... Read more

Incident date: Aug 3, 2026

My 2018 Ford Escape SEL has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks.

Incident date: Aug 3, 2026

Appx 73000 Miles truck developed shudder (felt like transmission jumping gears) under moderate acceleration. Gently Drove home, no other shudder. Called dealer who said to drive it in. Noted a missfire warning on phone app, also stated to gently drive to dealer. On way dealer up hill at ~60 mph (on 70mph freeway) shudder returned, slowed to 55mph, heard spark plug(s) eject and much louder noises.... Read more

Incident date: Aug 8, 2026

2026 Denali, 6.2, failed after getting off express way while on my way for a fishing get away and pulling my boat. NO warning lights, noises, nothing. Came to a stop sign and at the last second slammed into park. Dash went black, 10 seconds later would come back on and try to start, then the dash goes black. Sheriff pulled up 20 or so minutes later and told my wife to get back into the vehicle as ... Read more

Incident date: Jul 6, 2026

I am exiting the freeway, and the far two right lanes both exit. I’m in the inner exiting lane, and I signal to take the exit. There’s a car to my right, exiting at the same time. As I’m taking the exit, my Gravity Grand Touring seemingly thinks I’m going to turn into the other car exiting near me and engages the collision intervention, whereby it forcibly steers me into the gore point unt... Read more

Incident date: Aug 8, 2026

The vehicle’s driver‑assist and collision‑avoidance systems began failing simultaneously. Multiple warnings appear on the dashboard every time the vehicle is started, and the cruise control system has stopped functioning entirely. Adaptive Cruise Control cannot be disabled, preventing the use of standard cruise control. Collision Mitigation System Problem Adaptive Cruise Control Problem (A... Read more

Incident date: Aug 8, 2026

Driver information display has not been turning on when car wakes from sleep on hot days, typically over 105 degrees and parked for over five hours. Driver unable to see current speed, current state of charge, etc. Display turns on, with no issues, the next morning or after the car is parked in the shade for more than 30 mins.

Incident date: Aug 8, 2026

Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue. Driving a car where the entire audio system is not working reliably is a safety issue

Incident date: Aug 8, 2026

Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue. Driving a car where the entire audio system is not working reliably is a safety issue

Incident date: Aug 8, 2026

My 2025 Hyundai Tucson required the front brake rotors to be resurfaced at approximately 12,200 miles. The Hyundai dealership diagnosed the rotors as overheated and warped, despite the brake pads being in good condition. The repair occurred before Hyundai issued Recall 302 (NHTSA Recall 26V-316). Hyundai Recall 302 identifies a defect in the Forward Collision-Avoidance (FCA) system’s front-came... Read more

Incident date: Jul 27, 2026

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a p... Read more

Crash

Incident date: Aug 1, 2026

The driver door lock no longer works. The remaining power locks will actuate and indicate the doors are locked/unlocked, but the driver's door will remain in the original position. This started with the door repeatedly trying to unlock but being unable to and intermittent operation. This has now progressed to complete failure. The locks no longer actuate.

Incident date: Jul 20, 2026

This is a formal report of Recall Non-Compliance regarding Safety Recall 23V-720 (Toyota Recall 23TA12) on my 2021 Highlander Hybrid. An authorized dealership performed the recall on May 6, 2024, utilizing Op Code 23TA12R1 (Inspection & Install Fasteners). The dealership only addressed the lower bumper and failed to properly remedy the upper bumper retention tabs, stating it isn’t part of recall... Read more

Incident date: Jul 27, 2026

There are recalls for 2017 Lexus RX350’s for their fuel filters being faulty. Mine is not on the list. I have taken my car to many mechanics and in the last few months I’ve had my front and back brakes replaced, new struts, new tires and more done on the vehicle and nothing is helping. They have checked my mass air flow sensor, oxygen sensors, spark plugs, transmission and everything they can ... Read more

Incident date: Jul 27, 2026

Webwas deiving down the road and flames started shooting from underneath the hood we stopped car jumped out and looked back an whole front of car was on fire it burnt most of car

Fire

Incident date: Jul 24, 2026

I was driving on the highway to work. All of a sudden my car lost control and started spinning in circles. I attempted to steer and break but it would not stop. All the lights came on on the dash with an engine warning. I lost total control and slammed into a guardrail. I did call 911 because I was in part of the road facing the wrong direction. They sent the fire department. I was able to event... Read more

Crash

Incident date: Jul 25, 2026

I a (CPO) certified pre owned car other MBZ dealers found code (B1A4F13) and rodent damage and fece on engine odor smell from air conditioning and House of imports Mercedes Benz refused to repair and clean engine repair

Incident date: Jul 20, 2026

The contact owns a 2020 Ford Expedition. The contact stated that while driving over 10 MPH with her husband inside the vehicle, while depressing the accelerator pedal, the vehicle hesitated, and the brakes independently engaged. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the transmission needed to be rep... Read more

Incident date: Jul 20, 2026

I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly lost power and was totally unresponsive. It slammed into gear and went back to normal operation. The transmission has been reset by the dealership several times and I'm told it's normal operation for it to slam ... Read more

Incident date: Jul 20, 2026

The contact owns a 2026 Toyota Camry Hybrid. The contact stated that while starting the vehicle, the instrument panel was blank. The contact associated the failure with NHTSA Campaign Number: 26V511000 (Electrical System). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.

Incident date: Mar 15, 2024

I was driving on a 65 mph highway when another vehicle forced me off the road causing my vehicle to spin out and hit a guardrail pretty much head on at about 60-65mph. Should my airbags have gone off? My safety could have been at risk because of how my vehicle went from highway speed into a guardrail, my car bounced off of the guardrail and spun so I was facing traffic coming towards me. I have se... Read more

Crash

Incident date: Nov 11, 2024

After the "9C9" emissions recall update the vehicle randomly fails to respond to appropriately throttle input when attempting to accelerate into traffic. The issue is very intermittent - it may occur twice in 10 minutes or drive fine for hours. It has demonstrated both a "bucking" / stuttering / misfire feeling as well as a complete lack of any throttle response. After a few seconds of bucking, th... Read more

Incident date: May 11, 2026

Factory-installed Onan generator repeatedly throws fault codes causing complete air conditioning system shutdown. Defect present since early ownership. Three failed repair attempts at authorized Thor Motor Coach dealer La Mesa RV. Generator has never reliably held a load. Creates dangerous condition in extreme heat. Thor Motor Coach has refused to honor warranty.

Incident date: May 11, 2026

Factory-installed Onan generator repeatedly throws fault codes causing complete air conditioning system shutdown. Defect present since early ownership. Three failed repair attempts at authorized Thor Motor Coach dealer La Mesa RV. Generator has never reliably held a load. Creates dangerous condition in extreme heat. Thor Motor Coach has refused to honor warranty.

Incident date: May 11, 2026

Factory-installed Onan generator repeatedly throws fault codes causing complete air conditioning system shutdown. Defect present since early ownership. Three failed repair attempts at authorized Thor Motor Coach dealer La Mesa RV. Generator has never reliably held a load. Creates dangerous condition in extreme heat. Thor Motor Coach has refused to honor warranty.

Incident date: Feb 3, 2026

My car locked itself with the phone key and the key card sitting in the car. My baby was trapped in the back seat. Eventually, I was able to get a hold of my husband and he was able to unlock the car from the app. I was talking to 911 when he saw my messages and unlocked the car. I think poor cell reception may have been the cause.

Incident date: Feb 3, 2026

This is a follow-up to my complaint 11754947, filed 8/5/2026 on the same vehicle. The defect has now been confirmed in writing by an authorized Mazda dealer. On 8/6/2026, San Francisco Mazda (repair order 1085786) diagnosed the cylinder head as the source of the engine oil leak on my 2019 CX-5 with the 2.5L naturally aspirated SkyActiv-G engine with cylinder deactivation, engine code PYUD. The de... Read more

Incident date: Jul 21, 2026

The vehicle has experienced multiple intermittent electrical and safety-related malfunctions that have become more frequent over time. The most serious issue involves the Automatic Emergency Braking system activating unexpectedly while the vehicle is slowly reversing out of a residential driveway. The brakes suddenly apply with significant force even when there is no visible obstacle behind the v... Read more

Incident date: Jul 21, 2026

The vehicle has experienced multiple intermittent electrical and safety-related malfunctions that have become more frequent over time. The most serious issue involves the Automatic Emergency Braking system activating unexpectedly while the vehicle is slowly reversing out of a residential driveway. The brakes suddenly apply with significant force even when there is no visible obstacle behind the v... Read more

Incident date: Jul 21, 2026

The vehicle has experienced multiple intermittent electrical and safety-related malfunctions that have become more frequent over time. The most serious issue involves the Automatic Emergency Braking system activating unexpectedly while the vehicle is slowly reversing out of a residential driveway. The brakes suddenly apply with significant force even when there is no visible obstacle behind the v... Read more

Incident date: Jun 26, 2026

The esc light came on, air conditioner fan speed went high then low and my screen flickered out momentarily. The esc light came on three more times, 10-15 seconds each time with no lights remaining on after and no other changes. The next time I drove, when turning the esc light came on and the steering locked up for about 5 seconds

Incident date: Jul 25, 2026

I continue to have an intermittent issue with my car throwing itself into park. It happened once in 2024, 2025 but now three times in the last two weeks. This is becoming incredibly unsafe as while driving the car puts itself into park while in motion. The insurance company will not repair due to it being intermittent. I do not know what to do but I need this documented for safety reasons

Incident date: Aug 6, 2026

In my file

Crash

Incident date: Oct 25, 2025

The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed. The contact was informed that there was coolant leaking into the engine block and that the engine needed to be replaced. The contact associated the failure with NHTSA Campaign ... Read more

Incident date: Oct 25, 2025

I have a 2017 ford transit passenger van, and the seat belts slowly 1 by 1 are breaking at the release. I already replaced a couple but the other ones are doing the same thing. They will either not latch or they won't release and the individual will be trapped. I have not had it inspected by anyone but it also is apparent what the problem is. It started when I first purchased it a year ago an... Read more

Incident date: Oct 25, 2025

The driver front left driveshaft inboard joint has started making noise when putting the car into drive, reverse, and taking off from a stop. The part is currently installed in the car and is not available for inspection. It has been inspected by an OEM dealership and confirmed to have play in the driveshaft. It has not been inspected by anyone else. Upon research, I found NHTSA recall 20V769000 t... Read more

Incident date: Aug 4, 2026

On August 22, 2025 the malfunction indicator lamp (code: P146B Evap. purge pump) illuminated with no noticeable change. Ran codes at auto zone which stated engine failed and emissions not ready. August 25, 2025 drove to certified Chevy dealer dropped off vehicle and showed the service advisor the fix finder test results from auto zone as well as the illuminated indicator lamp (check engine light).... Read more

Incident date: Nov 11, 2025

The backup camera has been malfunctioning for over 5 years. There has been a recall for over 2 years for this issue. The camera image on the dash will flicker, be inverted or not display at all with an error stating "Camera Unavailable". This does not happen every time, but does happen approximately 75% of the time.

Incident date: Jul 31, 2026

I purchased this new 2026 Kia Seltos with approximately 32 miles. The vehicle now has fewer than 600 miles and has experienced two incidents of sudden, intermittent, complete loss of accelerator response. During one incident in highway traffic, the vehicle unexpectedly began decelerating and pressing the accelerator pedal produced no acceleration or meaningful propulsion. I could not maintain spe... Read more

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