Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 64,800 complaints for GMC

Incident date: Apr 1, 2025

We were on the highway going 65 mph and all a sudden a long bang happened. After that the anti skid light came on causing the truck to drive hard and lack of power. The engine had a sound that didn’t seam right.

Incident date: Apr 1, 2025

The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN too... Read more

Incident date: Apr 9, 2025

I received a paper saying I had multiple recalls. Abs Fuel Replacement, Anti-Theft Ignition Protector & Decal Install, Anti-Theft Steering Wheel Locks.

Incident date: May 1, 2025

6.2L v8 the same as 2021 to 2024 engine built the same way and im experiencing the same issues and the dealership wont fix it , i would like to get a response if this will be included or should i file a lawsuit and take legal action thank you

Incident date: May 1, 2025

The lower ball joints on the 2007 Honda Accord were replaced in December 2023. They were purchased on line from Amazon. The order fill was done by company "Detroit Axle." In normal operation on January of 2025, the driver side ball joint separated and the tire went sideways crashing the subframe into the ground, nearly causing injury. The vehicle was then repaired. On April 2025, the passenger... Read more

Incident date: May 1, 2025

The contact owns a 2017 Ford F-150. The contact stated that there was an abnormal clattering sound coming from the engine at start up. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of ... Read more

Incident date: Mar 28, 2025

This is a complaint in reference to a current recall for the rear rust and corrosion issues on Honda CRvs, Part 573 Safety Recall Report 23V-228. I brought my vehicle to Matt Burne Honda on January 7 2025 for this recall and they "inspected" and passed the vehicle, installed the brace, and said all was well as they handed me the keys. In early March I took the car in for its state inspection and i... Read more

Incident date: May 1, 2025

We NEVER RECEIVED A RECALL NOTICE FYI . This vehicle has been serviced consistently.never an issue. Driving on [XXX] very busy! Truck literally stopped in the middle of the freeway in a very bad location. Desert. Noon. Kids with us. Could have died. Preliminary eval: engine seized, piston rod failure. Not sure the rest - we have to tow it home first. Failed while traveling. Please call for more i... Read more

Incident date: May 1, 2025

Went to my car during lunch at work, turned on but Car won’t crank up. screen says service steering column lock, front collision unavailable

Incident date: May 1, 2025

Spun main bearing in motor. Motor blown. It is available for inspection. GM mechanic inspected and quoted for new motor. Vehicle shut down going down interstate at 78 mph. No warning.

Incident date: Mar 1, 2025

Complete engine failure while traveling on the highway with no warning. No check engine lights came on. Engine started knocking and would turn off when traffic came to a stop. As I was in a construction zone, I had no safe space to pull over. Car ran this way for about 10 minutes until I could safely pull over. It then would not restart. Confirmed to be complete engine failure. Oil change had just... Read more

Incident date: Apr 1, 2025

Center display that shows backup camera continuously reboots (approximately every 5 minutes). The reboot is distracting to driver and when it occurs the backup camera and parking warning sensors are lost.

Incident date: Feb 1, 2022

The A/C does not work on the driver side making it impossible to defrost the windshield. The passenger side of the windshield defrosted, but not the drivers side making the vehicle impossible to drive as there was no vision for the driver. My mechanic had to disassemble the entire dashboard and found that the small plastic nob that allows the inside control to turn the air on and off had worn do... Read more

Incident date: Feb 1, 2022

I was driving the truck and it just stopped moving like the vehicle was in neutral. My safety really wasnt put at risk,other then I couldn't move out of the way of other traffic The truck is at simmons and rockwell dealership waiting to be fixed due to the part being on backorder. My check engine light was on but when the garage I usually take my vehicles to put it on a machine to tell them what... Read more

Incident date: Feb 1, 2022

I was coming home after work, before I got home I stopped at the gas station to fill up my tank, after I filled up my tank I start driving home but while on my way home my truck wasn’t speed as I expected and it only goes maximum of 10mph and I was confused, I stop and check my truck see what happens but there is no sign since there was no sign I get on my truck and start driving to home, after ... Read more

Incident date: Dec 13, 2024

When parking or turning at stop lights periodically my steering wheel will lock up and become extremely hard to turn. I get stuck in the middle of an intersection or a parking lot not being able to turn my wheel. I have had the dealership look at it however they could not recreate the issue. The only warning I can feel is the steering starts to tighten up.

Incident date: Dec 13, 2024

This vehicle experienced a sudden engine failure while traveling on the highway which caused an immediate loss of power. The safety of myself and my family was at risk as we exited the roadway to the shoulder without power and the vehicle shaking violently. Vehicle was towed to a dealership where upon inspection they found the rocker arm for the intake valve on cylinder 6 not moving, a bent pushr... Read more

Incident date: Mar 12, 2025

My backup rearview camera blacked out one day. Then it came back upside down. Then one day it went back to a right-side up view. But then it is upside down again. It is EXTREMELY difficult to see anything now when I back up with the view being upside down. I talked to a mechanic and they said they see this issue frequently. There is a recall 25S42 from April 2025 for something similar but it ... Read more

Incident date: Apr 5, 2025

Front camera stopped working, which appears to be a common problem for honda, and deactivated all safety features that rely on camera.

Incident date: Apr 26, 2025

Air bag light is on, no horn, traction light is on, can’t alert others bc no horn, air bag won’t deploy because clock spring is bad as well. Very scared to drive at times bc vehicle goes into limp mode. Recall on 2015 jeep wranglers with clock spring

Incident date: Dec 24, 2024

After my fiance passed from cancer in February. I saved 10g for me and our kids to get to school and work. The Carfax report only showed one recall at that time. I only drove that truck a week and almost died multiple times with my family. The truck just would go into limp mode. I found later that Nissin America had recalled the CVT / Judder/ transmission. It was recalled and never fixed! That was... Read more

Incident date: May 19, 2017

Vehicle suddenly lost power without warning or engine light coming on. Vehicle was inspected and found that the transmission fluid pump failing caused low transmission pressure and replacement was required. 70k transmission fluid change was done per maintenance recommendations. Vehicle had 112k miles.

Incident date: May 19, 2017

Spring of the driver side strut collapsed at 34,000 miles.

Incident date: May 19, 2017

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V048000 (Back Over, Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware o... Read more

Incident date: Apr 9, 2025

While driving on the interstate and picking up speed from 50mph, the vehicle suddenly shuts off without any warnings and causing a safety issue of stopping immediately in traffic in the middle of the expressway.

Incident date: Mar 12, 2025

The contact owns a 2022 Audi E-Tron GT. The contact received notification of NHTSA Campaign Number: 24V726000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not e... Read more

Incident date: Sep 13, 2024

While idling (vehicle running in electric mode) in park, for approximately 10 minutes we attempted to put the car in drive. The vehicle acted as if it needed to be turned on, displaying the message "Press Brake and Push Button to Start" while also displaying a red battery light. Different warning messages came up showing Traffic Sign Assist Unavailable and others. We could not turn the vehicle off... Read more

Incident date: Apr 12, 2022

The passenger side air bag shows as off when someone is sitting in the seat. This was a recall issue on other model Rogues and this is a serious safety hazard. Nissan should be making this a recall for other model years!

Incident date: Apr 12, 2022

My back up camera is distorted not working correctly

Incident date: Apr 12, 2022

I have never had this issue before with this car. I started the car up to go to the store and saw all these lights on my dash. I keep my car maintained well. Tires, oil, tune up etc… and when I saw the lights on the dash it said service advance trac and steering loss stop safely with 2 other icons above it. So I didn’t know what that was so I sent to get power fluid not knowing it wasn’t a r... Read more

Incident date: Apr 9, 2025

I purchased my 2019 Chevrolet Tahoe in April of 2019 with 4 miles on the dashboard. My vehicle is Currently in the shop where I purchased the vehicle. It’s been there going on 3 weeks now. I was driving and my vehicle started losing power. I’m traveling on the highway at the time and my vehicle engine light came on as well and I couldn’t go over 30 without the vehicle losing power. I pulled ... Read more

Incident date: Apr 16, 2025

My 2019 Traverse has cut out since I have had it. When you first take off it starts jerking slightly. It has gotten worse over time. It also, gives me a Shift to Park error when the car is in park. I had to have the alternator replaced at 10,000.

Incident date: Apr 16, 2025

The contact owns a 2021 GMC Sierra 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m... Read more

Incident date: Apr 16, 2025

I have had to fix several issues since purchasing the vehicle. Most recently the oil filter house and the radiator. I am now having issues with the gas sensor. From what was explained to me, the sensor is not registering the amount of fuel in the tank and therefore believes there is low gas in the car. The check engine light turns off and on and the car begins to shake uncontrollably and it almost... Read more

Incident date: Apr 30, 2025

While traveling on a rural state highway, the #8 lifter bearing failed, causing the engine to lose considerable power and the dash light to come on. No advanced warning of engine problems was noticed prior. The transmission also went into limp mode not allowing the vehicle to shift gears. At the same time the ABS and ESC systems also went into a safety mode diminishing the stopping power of the ... Read more

Incident date: Apr 25, 2025

I was driving down the highway at approximately 70mph and the vehicle began to lose power. It was then apparent that the engine was no longer on as the screen read “press start” to restart engine or something like that. I was in the left hand lane and had to navigate through traffic without power to the right hand shoulder. I barely made it off the road before the car stopped moving entirely. ... Read more

Incident date: Apr 19, 2025

Driving at approx 45mph local road and suddenly the all warning lights (brake, check engine, hill descent, etc) started flashing. The car started to slow down and I immediately pulled over and turned the car off. Drove to local Honda dealership and they stated it was faulty fuel injector. 2020 Honda CRV @96k miles

Incident date: Apr 25, 2025

Out of the blue, while driving, my car started lurching and making a weird rattling noise. I was able to make it to a mechanic, where I learned the cylinder lifters collapsed and crankshaft were broken. The mechanic told me this is a common defect for GM motors. My vehicle is only five years old, so to learn we have a $10-20,000 repair on our hands was paralyzing and devastating.

Incident date: Apr 25, 2025

There was a recall on this veh. over a year ago and they still do not have the parts to repair it. My fuel milage went from 13.8 down to 9.6 and still going down. I have called Ford about this and they say they are still waiting on parts. I reminded them it has been over a year now and should have had the parts in a long time ago.

Incident date: Apr 25, 2025

Incident date: Apr 30, 2023

The contact owns a 2016 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. ... Read more

Incident date: Mar 1, 2025

The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. The ignition, the check engine, the ABS, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart as needed. The contact stated that the vehicle started temporarily and shut off after several ... Read more

Incident date: Mar 1, 2025

The contact owns a 2019 Chevrolet Silverado 1500. While the contact's husband was driving at an undisclosed speed, there was an abnormal ticking sound coming from the vehicle. There were several unknown warning lights illuminated. The contact drove the vehicle to the shoulder of the road and the vehicle lost motive power. The contact stated that the vehicle failed to start as intended. The vehicle... Read more

Incident date: Apr 12, 2025

Total engine failure occurred, leaving me stranded 1500 miles away from home while on a road trip with family. The engine completely shut off on me at highway on ramp speeds, causing me to perform evasive maneuvers to pull over. Vehicle started smoking from engine compartment once parked, causing me and my [XXX] daughter to emergency exit the vehicle on the side of a busy highway. Truck was towed... Read more

Incident date: Apr 12, 2025

I was told the vehicle has a TSB out for stuck thermostat in the engine. It can cause malfunctions, overheating, etc. we also have an issue with the trunk door not closing or opening properly due to a module issue.

Incident date: Mar 3, 2025

i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY?

Incident date: Nov 1, 2023

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool ... Read more

Incident date: Jan 10, 2025

On [XXX], while folding the second-row seatback to access the third row, as the seatback folded forward, it did so with excessive and unexpected speed, causing the seatbelt housing to swing forward and strike my wife, [XXX] , in the head with great force, [XXX] 's face. The impact caused her to momentarily lose consciousness and rendered her unable to move for nearly 30 minutes, during which she r... Read more

1 injured

Incident date: Mar 29, 2025

I noticed some shifting issues, and some power loss along with an oil leak and the vehicle is not getting enough lubrication. The vehicle is only at 114010 miles and according to the dealership a new engine is needed. A new engine oil cooler was replaced however not the hoses and the problem still exists.

Incident date: Apr 18, 2024

Driving up a hill in this 2003 Acura MDX and the TRANSMISSION failed. Came to a stop in the middle of the street. Several cars almost hit me. Checked online and this vehicle has a known problem of the transmission going out around 70,000 miles. A mechanic started changing it out in my driveway .then winter came. It's been sitting in my driveway ever since.

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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