Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 64,800 complaints for GMC
GMC
SIERRA 1500
(2024) - POWER TRAIN
May 5, 2025
Incident date: Jan 29, 2025
Transmission failed while driving. Vehicle only has 48k miles on it.
Incident date: May 5, 2025
While driving at normal speeds the engine and everything turns off without any warning. This makes it difficult to get off the road or highway due to loss of power to steering. This happens randomly but with increasing frequency. The vehicle has been at the Jeep dealership since 12 June 2025 and I'm being told they cannot figure it out. Allegedly the dealership service center is contacting Jeep af... Read more
GMC
SIERRA 1500
(2020) - ENGINE AND ENGINE COOLING
May 5, 2025
Incident date: Jan 5, 2024
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that an unknown error message related to the coolant was displayed on the instrument panel. The vehicle was taken to a local service center, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The loca... Read more
GMC
SIERRA 1500
(2021) - ENGINE AND ENGINE COOLING
May 5, 2025
Incident date: May 5, 2025
The contact owns a 2016 BMW 528i. The contact received notification of NHTSA Campaign Number:24V608000(ENGINE AND ENGINE COOLING) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms... Read more
GMC
SIERRA 1500
(2014) - ENGINE
May 5, 2025
Incident date: Sep 17, 2024
The vehicle began to shake and sputter on the highway. We were lucky enough to be able to pull over safely. This could have caused a major accident on a very busy highway. The check engine light came on. Called roadside assistance and had car towed to a mechanic. The mechanic shop said there was a recall on the vehicle and I needed to take it to the dealership. The car was towed to the dealership ... Read more
Incident date: Feb 10, 2025
THE ELECTRONIC SCREEN AND COMPUTER FUNCTION IS FAILING. PHONE CALLS ARE DROPPED AND OTHER FUNCTIONALITY IS FAILING INCLUDING THE INFORMATION SCREEN
Incident date: Feb 10, 2025
The contact owns a 2017 Ford Explorer. The contact stated that the rear driver’s side air bag warning light was intermittently illuminated while driving at various speeds. The vehicle was taken to the dealer for a diagnostic, and the contact was informed that the air bag wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure,e and a case ... Read more
GMC
SIERRA 1500
(2019) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 5, 2025
Incident date: Jan 26, 2025
I was driving my 2026 Tesla Model Y when another vehicle pulled out from a driveway and struck the front/side of my car. The Tesla failed to initiate Automatic Emergency Braking (AEB) and no airbags deployed. This raises serious concerns about the functionality of Tesla’s safety systems in real-world scenarios. The vehicle has not been modified in any way and was in standard driving mode. I ha... Read more
Crash
GMC
SIERRA 1500
(2021) - ELECTRICAL SYSTEM
May 5, 2025
Incident date: Jul 1, 2024
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on... Read more
GMC
SIERRA 1500
(2021) - UNKNOWN OR OTHER
May 5, 2025
Incident date: Jul 1, 2024
The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows Park, Nuetral, Drive, Reverse, Fuel gauge, digital MPH and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in Park Reverse or Drive is a huge saftey issue. This seems to be a common problem on... Read more
Incident date: May 4, 2025
The contact owns a 2015 Coachmen Prism Motor Home built on a 2014 Mercedes-Benz Sprinter 3500 chassis. The contact stated while driving at an undisclosed speed, the BBQ compartment door independently unlatched and landed in front of the exhaust. In addition, the contact stated the BBQ compartment door and the interior which were made of Styrofoam, and the plastic latch, were melted. The vehicle wa... Read more
Incident date: May 4, 2025
The contact’s wife owns a 2015 Ford Escape. The contact stated while idling or while driving at various speeds, the steering wheel felt loose and there was no resistance while turning the steering wheel. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,... Read more
Incident date: May 4, 2025
I was told that my engine failed the test for the recall for the incorrectly manufactured piston oil rings and that they would have to replace my engine. It has been turned in at the Shawnee-Mission KIA dealership since April 23rd and they said it would only take 2 weeks. I called again today at 5/5/2025 and now they are saying that repair is held indefinately and I have chemotherapy appointments ... Read more
Incident date: May 5, 2025
The vehicle's battery area caught fire. I was able to get out of the vehicle on time and call the fire department. Over 50% of the vehicle was consumed by the fire. Vehicle was my spouse's and she usually drives it alone with my [XXX] and she is [XXX]. Thankfully, I was driving it alone. NHTSA recall 23V734 came out on 11/2023 and they expected to have the fix by the end of 2024 but it never happ... Read more
Fire
Incident date: May 5, 2025
Due to the design of the dash there is a horrible glare on the windshield and it makes it very difficult to see out of the front windshield. This needs to be addressed immediately as it very distracting and can lead to an accident due to lack of visibility on sunny days.
Incident date: May 5, 2025
Catastrophic transmission failure while brining my children to school. Mechanics states the clutch pack possibly went bed causing the transmission to fail. Vehicle services appropriately. Chevy warranty refused to help claim.
GMC
SIERRA 1500
(2014) - SERVICE BRAKES
May 5, 2025
Incident date: Jan 1, 2025
Our trac abs and brake lights came on and braking became more difficult but not totally gone. I took it to my mechanic (not Toyota dealer) and he said the codes were going off for the abs hydraulic system and it would be $3000 to fix! This is unacceptable. I feel like my safety is affected but no one else has been hurt YET. I’m trying to be proactive. they first appeared last month. No manufactu... Read more
GMC
SIERRA 1500
(2014) - UNKNOWN OR OTHER
May 5, 2025
Incident date: Jan 1, 2025
Our trac abs and brake lights came on and braking became more difficult but not totally gone. I took it to my mechanic (not Toyota dealer) and he said the codes were going off for the abs hydraulic system and it would be $3000 to fix! This is unacceptable. I feel like my safety is affected but no one else has been hurt YET. I’m trying to be proactive. they first appeared last month. No manufactu... Read more
GMC
SIERRA 1500
(2023) - POWER TRAIN
May 5, 2025
Incident date: Apr 18, 2025
Transmission refuses to shift. Or will loose power and Have to pull off or just stop on the highway to shut vehicle off and restart to fix the problem. I was on i85 and had to pull off twice and the shoulder is a dangerous area to be on that highway. Also torque converter ticks and I’ve noticed a lot of the 2.0 4 cylinders having the same issues.
GMC
SIERRA 1500
(2023) - ENGINE
May 5, 2025
Incident date: Apr 18, 2025
The engine stalls, shifts to park and applies the parking brake. Sometimes it is at a stop and others it is under 10mph. It has been happening over the las few months and our dealer can't seem to repair it.
Incident date: Apr 28, 2025
My Ford Escape has had coolant leak into engine block, causing damage to cylinders and cylinder misfires, detailed in this service bulletin: [XXX] . The car has been checked by my mechanic, who confirms the problem. Dealership acknowledges that this problem is real and has had many customers who have had to replace motors because of it but says there has been no recall or extended warranty in res... Read more
GMC
SIERRA 1500
(2004) - ENGINE AND ENGINE COOLING
May 5, 2025
Incident date: May 5, 2025
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a fail... Read more
Incident date: Apr 26, 2025
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a fail... Read more
Incident date: Apr 26, 2025
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 20 MPH and approaching a light, there was an abnormal ticking and knocking sound coming from the vehicle. There were no warning lights illuminated. The contact stated that the vehicle failed to accelerate above 25 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Eng... Read more
Incident date: Apr 26, 2025
The rear passenger door light on dash come on stating that the rear door is open and the interior dome light go to flashing as well. When it first occurred, I was on the highway coming back from Indianapolis Indiana with my family and we were afraid the entire way home not knowing if the car would cut off on the highway. Yes, I took it to the dealership they stated that they couldn't do anything u... Read more
GMC
SIERRA 1500
(2021) - STRUCTURE:BODY
May 5, 2025
Incident date: May 5, 2024
My 2017 Ford Explorer is leaking water through faulty welds in the rear hatch area. A review of many complaints online reporting the same thing shows this is a very common and repeated issue with many Ford Explorer years and has never been addressed by Ford. The complaints are all the same as water leaks in from the faulty welds and causes water to pool in the interior, especially in the spare tir... Read more
GMC
SIERRA 1500
(2020) - ENGINE
May 5, 2025
Incident date: Mar 19, 2025
In June 2024 I took my vehicle to the dealership for a ticking/clacking noise. The dealership determined lifter failure and that the engine needed to be replaced because the lifters/cam were not readily available from the manufacturer due to a known issue with L87 GM motors. Long block was replaced 7/17/24. I believe this should be part of the recall issued against L87 motors and should be extende... Read more
GMC
SIERRA 1500
(2020) - ENGINE AND ENGINE COOLING
May 5, 2025
Incident date: Feb 7, 2025
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet a... Read more
GMC
SIERRA 1500
(2020) - ELECTRICAL SYSTEM
May 5, 2025
Incident date: Feb 7, 2025
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet a... Read more
Incident date: Jun 24, 2024
Warning lights came on, unable to see speedometer screen. Mechanic removed and replaced front wheel speed sensor and abs wheel sensor.
Incident date: May 5, 2025
Started my 2015 Yukon XL, drove approximately 6 miles to get gas and was to head out onto the highway. After gassing up and starting engine it began to idle very rough with a shake going on and ticking noise. No previous signs of any issues. Slowly drove back to my house at 20 miles an hour and called Mandal GMC dealership. They suggested having it towed to them for inspection. Upon inspection... Read more
Incident date: Apr 2, 2025
ALL OF A SUDDEN, ALL OF MY WARNING LIGHTS CAME ON INCLUDING: BRAKE LIGHT, CHECK VCS SYSTEM, ABS, ALL OF THE EXCLAMATION LIGHTS, ETC.. IVE BEEN VERY DILIGENT ABOUT THE MAINTENACE ON Y VEHICLE AND HAD THE CODES READ AND RESET, BUT THEY KEEP COMING BACK ON. THE MAJOR ISSUES ARE THE ABS, CATALYTIC CONVERTER EROR CODE & THE ABS MAKING IT DIFFICULT TO BREAK. IVE HAD IT LOOKED AT AND THE MECHANICS ARE SA... Read more
Incident date: Apr 25, 2025
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the camshaft. The contact was also informed that there was a misfire in cylinders #4 and #8. The vehicle was not repaired. Af... Read more
GMC
SIERRA 1500
(2021) - UNKNOWN OR OTHER
May 5, 2025
Incident date: Feb 11, 2025
Tesla refuses to clear this recall, despite the software having been rolled out via over-the-air updates years ago. I now have to sell my vehicle because I'm unable to import it to Canada.
Incident date: May 5, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available for the recall repair... Read more
Incident date: Nov 30, 2024
The sunroof in the Audi Q3 leaks and the water drops from the ceiling INTO the cabin. Water also comes through the passenger side panel and drips onto the floor causing flooding of the floorboards. This is a KNOWN issue and Audi has released a TSB (technical service bulletin) to attempt to fix these, but it’s just a band aid. It keeps coming back over and over. Water intrudes into the center lig... Read more
Incident date: Apr 14, 2025
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance a... Read more
Incident date: Apr 14, 2025
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance a... Read more
GMC
SIERRA 1500
(2023) - ENGINE
May 4, 2025
Incident date: May 1, 2025
Purchased this in June of 2024. Ran fine until August 19th 2024 when I was returning to work from my lunch break. I went home for lunch and everything was fine. On the way back, I was pulling out into highway speed traffic and while merging, the engine just stopped. No warning lights or anything. It just stopped running. The vehicles behind me luckily were able to see what happened and get around ... Read more
GMC
SIERRA 1500
(2018) - ENGINE
May 4, 2025
Incident date: Feb 5, 2025
I WAS DRIVING ON A PA ROAD AT ABOUT 30 MPH. MY CAR STOPPED IMMEDIATELY AND I HEARD THE MOTOR REV. THE CAR THEN SLAMMED INTO A STOP.
GMC
SIERRA 1500
(2025) - SERVICE BRAKES
May 4, 2025
Incident date: May 4, 2025
There was a safety recall, but Lucid told us the car was safe to drive while we waited for our service appointment. A couple of days before our appointment, (this past 2/9/2025) the car lost brakes, steering, and then completely bricked on the GWB. By great good fortune my wife, who was driving, wasn't injured. The car needed to be towed off the bridge. The service center afterward told us that... Read more
GMC
SIERRA 1500
(2025) - ELECTRICAL SYSTEM
May 4, 2025
Incident date: May 4, 2025
Fuel gage will randomly reset itself to full when the tank quantity is less than full or fuel gage will not reset to full after the gas tank is filled. A manual reset of the computer is required to force the gage to reset to an accurate reading. Driver is at risk of running out of fuel due to the gage overstating the quantity of fuel remaining. Numerous reports of this situation are found on yo... Read more
GMC
SIERRA 2500
(2024) - ENGINE
May 4, 2025
Incident date: May 4, 2025
Subject: Turbocharger Underboost – Safety Concern on 2020 Honda Accord EX-L I am reporting a serious safety issue with the turbocharger system on my 2020 Honda Accord EX-L with the 1.5L turbocharged engine. The vehicle has repeatedly triggered Diagnostic Trouble Code P0299 (Turbocharger Underboost), indicating the turbocharger is failing to generate sufficient boost. As a result, the vehicle s... Read more
GMC
SIERRA 1500
(2021) - STRUCTURE:BODY
May 4, 2025
Incident date: Apr 26, 2025
Since we have purchased our RV we have had several issues with it. Since the first trip the entry door will not stay shut while in transit and continues through today We had requested the dealer check it out but the issue was not remedied. During the time we have owned the RV we have had to have the roof replaced due to poor workmanship at the factory. We had had the TSB for the rear compartment ... Read more
GMC
SIERRA 1500
(2021) - LATCHES/LOCKS/LINKAGES:DOORS:LATCH
May 4, 2025
Incident date: Apr 26, 2025
Since we have purchased our RV we have had several issues with it. Since the first trip the entry door will not stay shut while in transit and continues through today We had requested the dealer check it out but the issue was not remedied. During the time we have owned the RV we have had to have the roof replaced due to poor workmanship at the factory. We had had the TSB for the rear compartment ... Read more
GMC
SIERRA 1500
(2020) - STEERING
May 4, 2025
Incident date: May 20, 2024
I am experiencing a sticky steering problem. I didn’t even realize there is recall for other Honda crv but it looks like 2022 is not even part of the recall but I am experiencing the exact same issue wheee steering is getting harder to do and the wheel seems to be stuck and unwilling to turn.
GMC
SIERRA 1500
(2019) - ELECTRICAL SYSTEM
May 3, 2025
Incident date: Apr 16, 2025
2023 Ford Maverick Hybrid XLT lost all engine power at highway speed in the left lane of [XXX] . Red Warning Triangle with notice to pull over and Check Engine light with codes P0811, P0E71 and P1920. Truck then went completely dead, no electrical indication on the instrument panel and would not start. I towed it to the dealer and they said they reset and reloaded software on the PCM and BCM, but ... Read more
GMC
SIERRA 1500
(2019) - ELECTRICAL SYSTEM
May 3, 2025
Incident date: Apr 16, 2025
Honda case#: 15542096. Rear camera will go black and white intermittently. Rear camera replaced under warranty at under 6k miles 9/25/25, however, problem still persists randomly. Attached pics on 3/22/25 and 4/2/25 are examples of this issue I witnessed and obtained photo of. Dealership says they cannot duplicate and cannot proceed forward with repair or diagnosis on 3/18/25 RO#377440 with ju... Read more
Incident date: Apr 17, 2025
Our 2020 Jeep has the same failing power transfer unit problems of previous Jeep Trailhawk recalls that had been issued for 2014-2017. Chrysler has had this vehicle in the shop now for over 60 days with no idea when they can even get parts because we are told there are several hundred of their vehicles with the same issue. They obviously have done nothing to address the failures of their power t... Read more
Incident date: Apr 17, 2025
My truck while driving will downshift into 1st gear. There are no warnings before hand. This puts me and other drivers in harms way. This has happened 4-5 times previously and then it has happened 2 this past week. When it happens my truck just stops and because my foot is on the gas the engine will rev until I put my foot on the brake. I have been very fortunate that no one has rear ended me. I d... Read more