Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 64,800 complaints for GMC

Incident date: Nov 20, 2023

all my lights came on for all of these and break Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning

Incident date: Nov 20, 2023

Loss of electric power steering. Hard to steer the truck.

Incident date: Nov 20, 2023

My car has started to stall out when I am stopped at a sign, light, reversing or a low idle. When I change to reverse from park, the car stalls. I have to put it back in park start and try to reverse again. Same thing happens when I go from reverse to drive. I have done a little research online, and a lot of these 2023 Volkswagen Atlas’s has this issue.

Incident date: Jul 23, 2026

The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the failure occurred a year after the recall repair was performed. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The ve... Read more

Incident date: Jul 23, 2026

The contact's grandmother owns a 2016 Kia Soul. The contact stated that while his grandmother was driving at an undisclosed speed, the engine overheated. No warning lights were illuminated. The contact stated that due to the failure and the outside temperatures, his grandmother was stuck inside the inoperable vehicle. The contact's grandmother sustained a heat stroke while waiting for assistance. ... Read more

1 injured

Incident date: Aug 12, 2026

See attached file

Incident date: Jul 4, 2026

After gently removing the fabric cover of our Cybex Eternis S All-In-One car seat to wash it according to the manufacturer's care instructions, and then putting the cover back on, the car ride immediately following, the red plastic pieces designed to hold the cover in place completely snapped off. This structural failure exposed two sharp, unshielded metal screws directly in the child's seating ar... Read more

Incident date: Jul 4, 2026

The contact owns a 2024 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the contact received a phone call and the infotainment screen and the display for the weather and climate control system below the infotainment screen darkened and then became inoperative. The buttons below and around the center console remained operable; however, the contact was unable to see w... Read more

Incident date: Aug 1, 2022

On August 11, 2026 at approximately 5:17 PM, the vehicle was traveling about 25–30 MPH and approaching a stop sign. The driver began braking normally, but the vehicle did not adequately slow despite repeatedly pressing the brake pedal. The vehicle continued completely through the stop sign and intersection. Fortunately, no cross traffic was present and no collision occurred. After passing throu... Read more

Incident date: Jul 27, 2026

The contact owns a 2014 Dodge Dart. The contact stated that while the vehicle was parked, the vehicle shuddered. The contact was concerned that the vehicle would independently accelerate and engaged the parking brake. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet availab... Read more

Incident date: Aug 8, 2026

I am having difficulty getting the driver side seat belt buckle to latch.

Incident date: Aug 8, 2026

Brake master cylinder failed at only 98000 miles

Incident date: Aug 8, 2026

THERE IS A SEAT BELT RECALL AND 3 OTHER RECALLS THAT FORD CORP OFFICE AND THE DEALERSHIP IN HENDERSON NC TOLD ME THE PARTS ARE NOT AVAILABLE UNTIL 2027 AND I AM EXPECTED TO DRIVE THIS VEHICLE PLEASE HELP ME

Incident date: Aug 4, 2026

The contact owns a 2023 Hyundai Ioniq 5. The contact stated that while driving on the freeway, the vehicle shut off unexpectedly. The vehicle was coasted to the side of the road and parked. Moments later, the vehicle was restarted, and the vehicle drove normally. The contact stated that the failure had reoccurred on several occasions, and the vehicle was taken to the dealer each time, but the caus... Read more

Incident date: May 29, 2026

Drive train control module & actuator replaced at less than 75,000 miles

Incident date: Aug 3, 2026

I was driving home from the store like 4 blocks away and on the road there’s dip n the road you can’t avoid it so after i drive over it the airbag light comes on with hitting anything.

Incident date: May 28, 2026

ABS Randomly turns on with the traction control light… All windows except for driver window will not go down and sometimes it does not unlock or lock sometimes. It started the beginning of 2022 and has got worst over the years. It is available for inspection. Safety has been and issue because whenever it rains it can lose control on the road haven’t had the money to fix it so don’t really dr... Read more

Incident date: Jul 27, 2026

On two consecutive occasions, my 2024 Volkswagen Atlas Cross Sport suddenly lost almost all ability to accelerate after highway driving. Both times, after exiting the highway and stopping at a traffic light, pressing the accelerator would only allow the vehicle to travel a few miles per hour. The vehicle was effectively unable to accelerate normally or keep up with traffic. Turning the vehicle co... Read more

Incident date: Aug 1, 2022

Wheel stud broke off while in transit. Other studs were found to have been over torqued while new. Other wheel studs on same hub had stripped threads. Wheel bearings on both axel hubs had very limited grease. Possible loss of wheel from missing wheel stud and other damaged studs. Limited grease in wheel bearings could cause bearings failure with possible catastrophic results. Replaced hub wit... Read more

Incident date: Aug 1, 2022

I was driving when I was pulled over by a police officer for speeding I was going 5 over the speed limit (Speed limit was 65). As the officer approached my vehicle, he noticed flames coming from the engine compartment before I was aware there was any issue. He immediately instructed me to exit the vehicle for my safety. After I got out, the officer attempted to put out the fire with a fire exting... Read more

Fire

Incident date: Aug 9, 2026

Nearly 25% of the total time I have owned this Certified Pre-Owned vehicle (146 out of 564 days), it has been non-functional and in the shop — roughly 1 out of every 4 days of ownership. I am a [XXX} with a [XXX] child, and I purchased this vehicle as a Certified Pre-Owned (CPO) Porsche — expecting the manufacturer's rigorous inspection and warranty to ensure reliability and safety. Instead, t... Read more

Incident date: Jul 9, 2026

Incident date: Jun 29, 2025

This is the only way I can get my message to you that I know of. It is very distracting having to deal with all the ADAS systems. They are actually a distraction for me, taking my eyes off the road when I most need them on the road to figure out why the "nanny" alarms are going off. I don't know why these things are being added to vehicles, but we have to turn them off as much as we can. If I g... Read more

Incident date: Jun 29, 2025

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated ... Read more

Incident date: Aug 11, 2026

My 2024 Jeep Wagoneer S has experienced repeated electrical and drivability failures. Most recently, while driving at approximately 16,500 miles, the vehicle displayed “Service Electric Vehicle System” followed by “Stop Safely – Vehicle Will Shut Off Soon.” The warning appeared while the vehicle was in motion, creating concern that the vehicle could lose propulsion or shut down unexpecte... Read more

Incident date: Jul 24, 2026

I was traveling south on I-35 going up a long steep hill and my transmission started to hard shift and then I would lose power and when I would accelerate, I had no power it would just stall out so I merged to the right side in case I had to pull over because I thought the engine had died. When I reached my destination, I looked under my truck to discover fluid on the under carriage at that point ... Read more

Incident date: Jul 28, 2026

I purchased this vehicle in April of 2026, 4 days after bringing it home it began displaying a “Shift To Park” message in the dash, essentially making it so the vehicle will not shut off even when the vehicle is in park. Took it to a shop and they diagnosed it as a common issue across the 2021 Malibus and stated the entire shifter assembly needed replaced. Have not had it replaced yet due to n... Read more

Incident date: Jul 28, 2026

Truck equipped with the 10R80 downshifted from 10th gear to 1st gear while on the freeway doing 80mph. NOT SAFE AT ALL.

Incident date: Jul 28, 2026

The contact owns a 2022 Ford Bronco. The contact stated that while leaving the residence, the vehicle stalled on the highway. The driver was able to avoid a crash with a tractor-trailer. The check engine warning light illuminated intermittently, and a “Service Vehicle Soon” message was displayed. Additionally, there was a tool symbol displayed on the instrument panel. The vehicle was towed to ... Read more

Incident date: Jul 7, 2026

The vehicle’s software, steering, and Advanced Driver Assistance Systems (ADAS) create severe, active driving hazards. First, the steering and traction programming cause violent, unprompted lane deviations. While driving 20 mph on a snowy dirt road, the system automatically engaged and violently pulled the vehicle directly into the lane of an oncoming snowplow. A similar erratic swerving event o... Read more

Incident date: Jul 7, 2026

Incident date: Jul 17, 2024

The car was driving fine and then all of the dashboard lights came on. The car wouldn’t drive faster than 20 MPH. The dealership said it was a head gasket and injector problem. They quoted me $6000

Fire

Incident date: Aug 10, 2026

while driving at 35 mph a vehicle well ahead of me made a left turn exiting the roadway. My vehicle suddenly applied the brakes even though there was no longer a vehicle in my path. I tried to increase the accelerator, but the vehicle was slow to respond to this. luckily there was not another car directly behind me. This exact problem had occurred many time previously.

Incident date: Aug 10, 2026

Cylinder head gaskets failure with coolant migrating into the cylinders, available for inspection upon request; Dahl Honda Sheboygan took videos of inspection and liquid in the cylinders. Upon starting the car, the engine sounded strange and sluggish. As I started to drive, engine sounded like it was misfiring. I was able to drive only 10-25 mph (safety issue) from residence to the Dahl dealership... Read more

Incident date: Aug 7, 2026

I own a 2016 Ford Escape with an open safety recall involving the rear-view/backup camera. I contacted Ford and have an existing Ford customer service case regarding the recall (Case CXH-08846683-H2S6Z8 ) Ford/dealer has informed me that the required replacement part is currently unavailable, leaving the safety recall unrepaired. The backup camera is a safety feature that is important when revers... Read more

Incident date: Aug 7, 2026

While driving on a family road trip, our vehicle check engine light came in and put the vehicle in limp mode. This happened a couple of times but luckily we were close enough to our home we were able to make it home safely. The code received was indicative of a Coolant Control Valve Failure. In discussions with the dealer, there is currently a special coverage out for this component failing but th... Read more

Incident date: Jul 29, 2026

My 2016 Kia Forte had a recall that was never performed and I was never told anything about the car fax or any recalls from where I got the car from, it needs a engine repair.

Incident date: Jul 29, 2026

The contact owns a 2015 Ural Retro. The contact received notification of NHTSA Campaign Number: 22V431000 (Wheels); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure..

Incident date: Aug 9, 2026

The car is extremely rusty, so much so that the driver side trailing arm detached from the rest of the frame. The driver side rear suspension components are detached from the car. The car has been garage-kept since new, yet is extremely rusty. This is just like what the Canadian Honda Element recall was all about. The local dealership refused to do anything and said the car was out of warranty.

Incident date: Aug 9, 2026

Incident date: Jan 1, 2022

The electric power steering assembly has failed. I will be driving and my power steering will cut out with no warning, the sensor light is on constantly. Turning it off will sometimes fix it but not for long. It will affect my cruise control at times as well

Incident date: Jul 31, 2026

While driving at highway speeds, my steering wheel physically binds, catches and then suddenly jerks when trying to make normal adjustments. This creates an unpredictable control hazard. This is similar to NHTSA Recall 24V-744 and Honda TSB 24-011. The internal steering gearbox is binding due to the same design & manufacturing tolerances.

Incident date: Aug 9, 2026

Intermittent electrical defects are beginning to occur that impact the power steering or power brakes. After starting the vehicle, there are times either the power steering or the power brakes do not function. When the braking defect occurs, the engine warning lamp is displayed and indicates brake system control module. Sudden switch to manual steering or manual braking are a safety hazard. A cou... Read more

Incident date: Aug 9, 2026

Ok so the front seat passenger side i put my phone it think there a person there and it dings constantly until I plug seatbelt it annoying I dont want to hear that all the time madza know about it they won't help unless there a recall

Incident date: Jul 3, 2026

The high-voltage battery system (this is a plug-in hybrid) began intermittently displaying a "battery not properly charging" warning approximately 6 months ago; the issue would resolve after plugging in and charging. On July 14, 2026, while driving, the vehicle displayed a "critical battery failure - pull over immediately and drive slowly" warning. The driver pulled over and shut off the vehicle; ... Read more

Incident date: Aug 8, 2026

The steering wheel is sticking while driving down the road. This happens all the time while driving. If you move the steering wheel it will go back to normal.

Incident date: Aug 7, 2026

AC light blinking AC condenser replacement twice in 2 years

Incident date: Jul 25, 2026

--torn bushings on both the lateral and compliance links --my understand is that torn bushings, if they completely failed, could cause a wheel to lose its rigid control causing the control arm to shift wildly, causing severe steering wander, loud clunking noises over bumps, unstable braking, and rapid, uneven tire wear. In worst-case scenarios, it can lead to a sudden loss of vehicle control and a... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog