Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 64,800 complaints for GMC
GMC
SIERRA 3500
(2025) - ENGINE
Aug 27, 2025
Incident date: Jul 26, 2025
Purchased 2016 Cadillac Escalade in April 2022 - VIN [XXX] . License plate [XXX] . Car has had electrical shortage issues in the navigation screen ever since purchasing. The navigation screen flickers, switches between apps simultaneously and isn’t responsive to finger touch as advertised. I have taken the car to the dealership 4 times within the 90 day dealership warranty. Those dates were A... Read more
GMC
SIERRA 3500
(2025) - ELECTRICAL SYSTEM
Aug 27, 2025
Incident date: Jul 26, 2025
Purchased 2016 Cadillac Escalade in April 2022 - VIN [XXX] . License plate [XXX] . Car has had electrical shortage issues in the navigation screen ever since purchasing. The navigation screen flickers, switches between apps simultaneously and isn’t responsive to finger touch as advertised. I have taken the car to the dealership 4 times within the 90 day dealership warranty. Those dates were A... Read more
Incident date: Aug 25, 2025
Hose from power steering pump came off causing truck to loose power steering and brakes. Fortunately we had just exited the interstate and were in a parking lot when this occurred. Truck was towed 90 miles to dealer who confirmed that hose was incorrectly installed by factory
Incident date: Aug 25, 2025
Hose from power steering pump came off causing truck to loose power steering and brakes. Fortunately we had just exited the interstate and were in a parking lot when this occurred. Truck was towed 90 miles to dealer who confirmed that hose was incorrectly installed by factory
Incident date: Aug 25, 2025
Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've seen many many complaints for this. Not Safe!
Incident date: Apr 7, 2024
Well, first, my struts are bad on the right wheel. And I've went through about 5 tires now. And I guess my wheel bearing or something is messed up too. I don't I don't know exactly, but it does not sound good. Next would be the brake light is on and it won't shut off. No matter what I do, it will not turn off. The third thing is my cameras are not working, right and the fourth thing is, as it's ma... Read more
Incident date: Aug 20, 2025
The hybrid car intermittently switches into EV mode after coming to a complete stop (e.g., at a traffic signal or after briefly stopping to pick up my child). When this happens, the vehicle does not accelerate properly once back on the road and feels stuck in EV mode, unable to accelerate beyond ~45 mph. This creates a safety concern when merging or crossing intersections.
GMC
SIERRA 1500
(2008) - ELECTRICAL SYSTEM
Aug 27, 2025
Incident date: Aug 27, 2025
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing... Read more
Incident date: Jun 10, 2025
My 2016 Honda pilot has continued to have engine restart issues with the automatic engine stop feature after taking it in for the initial recall. Upon telling this to the dealer, they said the recall work was already done and won’t address it further. They only did the software upgrade and did not tell me about the 2nd stage of repairs available. The issue is random but happens commonly, and se... Read more
Incident date: Jun 10, 2025
My 2016 Honda pilot has continued to have engine restart issues with the automatic engine stop feature after taking it in for the initial recall. Upon telling this to the dealer, they said the recall work was already done and won’t address it further. They only did the software upgrade and did not tell me about the 2nd stage of repairs available. The issue is random but happens commonly, and se... Read more
Incident date: Jun 10, 2025
(1) On Saturday 8/23/25, the braking system failed while driving on gravel roads going downhill.
(2) I could not stop the vehicle going downhill. I thought I was going to crash. As I started to go downhill @ ~5 mph, I put my foot on the brake pedal, the car would not brake. Pressing hard or lightly didn’t make a difference. It felt like an anti-lock brake (ALB) pulse 1X and then gave up re... Read more
GMC
SIERRA 3500
(2015) - UNKNOWN OR OTHER
Aug 27, 2025
Incident date: Aug 10, 2025
The screen on my honda accord and hundreds if not thousands of other people that I have seen online, randomly begins constantly activating buttons on screen which has almost resulted in a car accident for me. Very danger and unacceptable, honda is aware of the issue and refused to fix it. This is going to get people killed if not fixed.
Incident date: Aug 23, 2025
On August 15, 2025, my 2010 Mazda 3 began displaying the ABS warning light intermittently while driving. The ABS system is a critical safety feature, and when the light comes on, I am unsure if the braking system will function properly in an emergency. I scanned the vehicle using a Foxwell diagnostic tool and retrieved the following ABS-related fault codes: C0020:1C-2B – ABS Pump Motor Control... Read more
Incident date: Aug 23, 2025
While braking vehicle downshifted harshly with a noticeable slam into gear. While under acceleration, vehicle rpms raised sharply as transmission slipped and would not engage and accelerate. Potential risk to injury as vehicle transmission failed on interstate with loss of acceleration. Towed vehicle to Ford dealership. Ford dealership inspected to the conclusion of "Fluid full/extremely burnt. Po... Read more
Incident date: Aug 25, 2025
BATTERY: THE BATTERY MONITOR SYSTEM SEEMS TO BE DAMAGED. IT KEEPS SHUTTING DOWN MY SYSTEMS SAYING TO PRESERVE BATTERY. AND WHEN AND IF MY SENSORS GO OFF, THEY HAVE A DIFFERENT SOUND AS IF IT'S NOT RECEIVING ENOUGH POWER TO NOTIFY ME OF POTENTIAL DANGER. ALSO, WHEN I'M LISTENING TO MY RADIO WITH THE ENGINE OFF, THE CAR SHUTS DOWN EVERYTHING GIVING A DISPLAY INDICATION THAT THERE'S SOMETHING WRONG W... Read more
Incident date: Aug 23, 2025
Porsche dashboard leather shrunk and staples pulled out, I was told that if the vehicle was in an accident the air bags might not deploy properly . the Porsche dealer looked at it and recommended replacing it . this is a very common issue .
Incident date: Aug 23, 2025
Porsche dashboard leather shrunk and staples pulled out, I was told that if the vehicle was in an accident the air bags might not deploy properly . the Porsche dealer looked at it and recommended replacing it . this is a very common issue .
GMC
SIERRA 3500
(2022) - ELECTRICAL SYSTEM
Aug 27, 2025
Incident date: Aug 27, 2023
When starting the vehicle, the message center displays "Loss Communications Brake System Control Module A." The vehicle losses power steering, speedometer indication, tire pressure monitoring, and stability control. There are numerous codes displayed for Brake System, Power Steering, Parking Brake and Stability Control. This is the third time that this event has happened. Turning the vehicle... Read more
GMC
SIERRA 1500
(2014) - POWER TRAIN
Aug 27, 2025
Incident date: Dec 20, 2024
The contact owns a 2017 Chevrolet Malibu. The contact stated that the vehicle was shifted to park, but failed to turn off. The shift to park message was displayed. The contact wiggled the gear shifter, and the vehicle eventually turned off. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the gear shifter needed to be ... Read more
GMC
SIERRA 1500
(2020) - UNKNOWN OR OTHER
Aug 26, 2025
Incident date: Aug 14, 2025
-Recall Symptom (2011–2013 Recall P54/V62) Fuel pump relay defect in TIPM caused no-start condition -My Vehicle Failure (2015 Dodge Durango) Repeated no-start condition after fuse failure -Recall Symptom (2011–2013 Recall P54/V62) Relay defect caused fuel pump circuit to overload or fail -My Vehicle Failure (2015 Dodge Durango) Main and auxiliary fuel pumps both failed (“fried” quoted by D... Read more
GMC
SIERRA 1500
(2020) - FUEL/PROPULSION SYSTEM
Aug 26, 2025
Incident date: Aug 14, 2025
-Recall Symptom (2011–2013 Recall P54/V62) Fuel pump relay defect in TIPM caused no-start condition -My Vehicle Failure (2015 Dodge Durango) Repeated no-start condition after fuse failure -Recall Symptom (2011–2013 Recall P54/V62) Relay defect caused fuel pump circuit to overload or fail -My Vehicle Failure (2015 Dodge Durango) Main and auxiliary fuel pumps both failed (“fried” quoted by D... Read more
GMC
SIERRA 1500
(2022) - SERVICE BRAKES
Aug 26, 2025
Incident date: Aug 22, 2025
During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of the airbags deployed. This raises serious concerns about a possible br... Read more
Crash
Incident date: Aug 5, 2025
Engine light came on. Took directly to Ford dealer. Code P0303:00-A8. Cylinder 3 misfire. Coolant leaked into engine. Need long block replacement. 2018 1.5L engine. 57000 miles. Ford won't warranty. $14,000 to replace engine.
Incident date: Aug 5, 2025
The contact owns a 2019 Ford Expedition. The contact stated that while stopped at a stop sign and reaching into the center console, the contact's ring finger touched the silver chrome trim near the sliding opening latch and was severely lacerated, almost severing it completely. As a result, the contact lost consciousness, causing the vehicle to collide with a tree. Fortunately, the contact did not... Read more
Crash
1 injured
GMC
SIERRA 2500
(2021) - SERVICE BRAKES
Aug 26, 2025
Incident date: Jul 26, 2025
I experienced a brake failure this past weekend in my 2025 Chevrolet Equinox EV LT while descending a dirt/stone road. The moment we started descending, the ABS system engaged and did not brake the car adequately. In my opinion, the ABS system should not have engaged in this terrain. The ABS, would not shut off for our entire descent, which lasted for about two full minutes. During this time, we c... Read more
Incident date: Mar 31, 2025
The contact owns a 2016 Nissan Rogue. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to a gas station, turned off and restarted the vehicle, and the vehicle failed to respond as intended. No warning light was illuminated. A dealer was contacted. The vehicle was towed to a dealer, where it was dia... Read more
GMC
SIERRA 1500
(2025) - UNKNOWN OR OTHER
Aug 26, 2025
Incident date: May 10, 2025
Kia initially refused to honor engine-related safety recalls on my vehicle (including Recall No. 21V259). Only after I filed a complaint with higher authorities did Kia agree to replace my engine. After completing this recall repair, Kia suddenly claimed my vehicle’s ignition “needs replacement” and is attempting to charge me $1,200. This is deeply concerning because: •Kia ran multiple di... Read more
GMC
SIERRA 1500
(2025) - FUEL SYSTEM, GASOLINE
Aug 26, 2025
Incident date: May 10, 2025
The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the veh... Read more
GMC
SIERRA 1500
(2025) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 26, 2025
Incident date: May 10, 2025
I was at a stoplight, when the light turned green I went to press the gas and the whole car lost power and died. The car stalled and would not turn over again. The vehicle had power but would not start the engine. All the alerts were flashing on the dash and the car would not go into neutral, so I was stuck in the middle of the roadway. I followed the procedures to activate the manual override and... Read more
GMC
SIERRA 1500
(2022) - POWER TRAIN
Aug 26, 2025
Incident date: Aug 22, 2025
Engine has been running very rough the last 20k miles, and East Coast Honda in Surfside Beach, SC noted engine bearing wear prior to the rough engine performance during a service visit in May 2023. In June-July 2025 driving on [XXX] driving between Washington D.C. and Surfside Beach, SC, we went to pass and the engine cut RPM's drastically and went into 'limp mode' nearly causing an accident with... Read more
Incident date: Jul 15, 2025
Engine has been running very rough the last 20k miles, and East Coast Honda in Surfside Beach, SC noted engine bearing wear prior to the rough engine performance during a service visit in May 2023. In June-July 2025 driving on [XXX] driving between Washington D.C. and Surfside Beach, SC, we went to pass and the engine cut RPM's drastically and went into 'limp mode' nearly causing an accident with... Read more
Incident date: Apr 10, 2025
I was recently informed about a previous recall on a dashboard issue I've been dealing with for years. I have a sticky cracking dashboard that imitates a smell in warm to hot temperatures. I have own this vehicle since 2014 and lived at the same address since 2006. Never have I been made aware of the recalls on this issue. I have vested a lot of money to keep this great car on great condition. And... Read more
Incident date: Aug 24, 2025
GROCERY STORE PARKING LOT, APPROACHING STOP SIGN AND ANPTHER CAR WAS IN FRONT OF ME. THERE IS A DIP OR SOMETHING AND I WAS BRAKING TO STOP BEHIND THE PERSON WHEN MY BRAKES STARTED SHUTTERING AND THE CAR WOULDN'T STOP. IT JERKED FORWARD AND THEN RIGHT WHEN I WAS ABOUT TOP HIT THE CAR IT STOP SUDDENLY.
Incident date: Jan 9, 2025
CAM shaft and yes it is available to be looked at. The vehicle was misdiagnosed multiple times and sent back home with the same error code while fixing other items that were not the root cause of the issue. The engine light was on with the misfire code when I brought it in and was repeatedly sent home and within 20 miles the same code returned.
Incident date: Jan 9, 2025
CAM shaft and yes it is available to be looked at. The vehicle was misdiagnosed multiple times and sent back home with the same error code while fixing other items that were not the root cause of the issue. The engine light was on with the misfire code when I brought it in and was repeatedly sent home and within 20 miles the same code returned.
Incident date: Jan 9, 2025
Sunroof/moonroof/sunshade and frame leaking for 2nd time.
Incident date: Jul 30, 2025
Fuel pump- car sputters when accelerating. The car is available for inspection Car does not accelerate efficiently when merging onto highway The car has not been inspected properly There have been no warning lights.
Incident date: Jul 4, 2025
The engine light came on and we took it to the dealer where we purchased it. They told us the engine had coolant leaking into it from a warped engine block. The vehicle has less than 50,000 miles on it. The dealer told us it would cost $14000 to replace the engine. We are feeling quite frustrated as FORD was aware this was a known problem / design defect. They even went as far to correct the desig... Read more
Incident date: Apr 24, 2025
In January my husband was driving the Kia and it broke down. We took it to the mechanic and they said it was completely out of oil. Spent $5,000 on getting it fixed in a couple weeks later find out there's a recall. Took the Kia to the dealership in Ocala. They and told us there was nothing wrong with it and that they fixed it. It also makes noises when you turn the car on. to this day we still h... Read more
Incident date: Aug 25, 2025
Our Jeep has had multiple accounts of shifting hard, hesitation while shifting, making a hard sound when putting in reverse and now it is having trouble starting up. When we charged the recently purchased (brand new) battery, the vehicle will start up but when placing in reverse it shifts so hard that it sounds like the bottom is dropping out. Now a lot of lights are shining on my panel; the check... Read more
Incident date: Aug 25, 2025
The contact owns a 2023 Nissan Rogue. The contact stated that while starting the vehicle, the vehicle failed to start as intended. In addition, the engine shuttered and the check engine warning light illuminated. The contact stated that after several attempts, the vehicle started. The contact stated the vehicle was driven about two miles and parked. The contact stated that while attempting to star... Read more
Incident date: Apr 6, 2025
I would like to report that the shifter link cable has disconnected from the transmission due to the rubber garment rotting out, so the vehicle loses all power to drive all our power to go into gear, which could cause an accident
GMC
SIERRA 3500
(2023) - ELECTRICAL SYSTEM
Aug 25, 2025
Incident date: Jun 1, 2025
The car now shows a warning "Check Forward Safety System" and cruise control, understandably does not work. I have not had any collisions or accidents for this to occur. There seems to be no recall from Hyundai, however, this appears to be a safety issue that needs to be addressed by Hyundai.
Incident date: Aug 11, 2025
Wednesday August 6th 2025, I was coming home from work, the low engine compression and engine light came on the car was shaking and I lost power on a busy road, I had to pull it off the road quickly before I lost all power. I stayed there for a few minutes, then turned the car back on to retreat to a safer spot, I then waited for my husband to bail me out, we checked the oil on the dipstick, there... Read more
Incident date: Aug 6, 2025
I front passenger window stop working and does not roll up and down. I had this issue and reported the issue since I bought it brand new from the lot. I main main audio console has been replacement 2 times already from defectives. My tires TMPS is flashing now but my tire pressure are fine. My incline break button comes on by itself from time to time and does not allow for me to move the car.
GMC
SIERRA 1500
(2008) - STRUCTURE:BODY
Aug 25, 2025
Incident date: Apr 7, 2025
This issue is the vertical door trim panels directly adjacent to the windows on all four door of the vehicle. Since purchasing this vehicle in 2024 we have had to have this/these door trim panels on the drivers side replaced three times due to the sun melting the panels. Honda service is well aware of the problem, the problem is also on the internet. I have complained and filed a formal complaint ... Read more
Incident date: Aug 25, 2025
Two issues actually 1. Back up camera gives the blue screen. Says unavailable and contact dealer. I have not yet as this just started. I am seeing a bunch of complaints on this though. 2. When I roll all the windows down then roll them up, the back triangle windows don't go up all the way. I have to get out of the car and pull them up all the way. Dealer said I just need to lube the edge and the g... Read more
Incident date: Aug 25, 2025
Two issues actually 1. Back up camera gives the blue screen. Says unavailable and contact dealer. I have not yet as this just started. I am seeing a bunch of complaints on this though. 2. When I roll all the windows down then roll them up, the back triangle windows don't go up all the way. I have to get out of the car and pull them up all the way. Dealer said I just need to lube the edge and the g... Read more
Incident date: Aug 14, 2025
Backup camera malfunctioned, and went black. It also didn’t stop me from backing into a car.
Crash