Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 64,800 complaints for GMC

GMC SIERRA 1500 (2023) - ENGINE Aug 23, 2026
Incident date: Jul 30, 2026
I, [XXX], am currently getting my engine replaced for the 1st time because of An engine failure. Engine completely shut down in the mountains while I had my 3 young kids ([XXX], [XXX] & [XXX] old) on our way to our vacation. 102 degrees outside no ac, no water for 4 hours until a tow truck finally came. The kids were scared for their life due to being on the side on the road, hungry with nothing ... Read more
GMC YUKON (2025) - FUEL/PROPULSION SYSTEM Aug 23, 2026
Incident date: Aug 21, 2026
Vehicle loss of power on the Interstate at a high rate of speed. Vehicle would not start and could not be put in Neutral to safely remove from road.
GMC YUKON (2025) - ENGINE Aug 23, 2026
Incident date: Aug 21, 2026
Vehicle loss of power on the Interstate at a high rate of speed. Vehicle would not start and could not be put in Neutral to safely remove from road.
GMC YUKON XL (2021) - VEHICLE SPEED CONTROL Aug 23, 2026
Incident date: Aug 22, 2026
Was driving the vehicle at 70 mph on the highway without any issues for several hours and suddenly the vehicle lost power and had no propulsion. It went into neutral automatically and the engine shut off while driving. Thankfully I was on a downward slope and could steer the vehicle off the very busy highway. Once safe, I tried to restart the car but the engine would not start or turn over. Roadsi... Read more
GMC YUKON XL (2021) - FUEL/PROPULSION SYSTEM Aug 23, 2026
Incident date: Aug 22, 2026
Was driving the vehicle at 70 mph on the highway without any issues for several hours and suddenly the vehicle lost power and had no propulsion. It went into neutral automatically and the engine shut off while driving. Thankfully I was on a downward slope and could steer the vehicle off the very busy highway. Once safe, I tried to restart the car but the engine would not start or turn over. Roadsi... Read more
GMC YUKON XL (2021) - ENGINE Aug 23, 2026
Incident date: Aug 22, 2026
Was driving the vehicle at 70 mph on the highway without any issues for several hours and suddenly the vehicle lost power and had no propulsion. It went into neutral automatically and the engine shut off while driving. Thankfully I was on a downward slope and could steer the vehicle off the very busy highway. Once safe, I tried to restart the car but the engine would not start or turn over. Roadsi... Read more
GMC SIERRA 1500 (2023) - ENGINE Aug 23, 2026
Incident date: Aug 23, 2026
Driving on I-75 with cruise control engages. Vehicle began decelerating. Pulled over onto emergency lane. Engine idled roughly. Shut down. Attempted one restart unsuccessfully.
GMC SIERRA 1500 (2023) - FUEL/PROPULSION SYSTEM Aug 23, 2026
Incident date: Aug 23, 2026
Driving on I-75 with cruise control engages. Vehicle began decelerating. Pulled over onto emergency lane. Engine idled roughly. Shut down. Attempted one restart unsuccessfully.
GMC YUKON XL (2023) - ENGINE Aug 23, 2026
Incident date: Aug 20, 2026
Vehicle shifted into neutral while driving down the highway, extremely dangerous. Would not shift into gear and could not accelerate. Was able to pull over and the vehicle would not restart. Had to have the vehicle towed to a dealership. Dealership found a blown fuse, problem happened again twice and the dealer could not find the problem. This was July 28th, 2026. On August 20th, while in cruise c... Read more
GMC YUKON XL (2023) - SUSPENSION Aug 23, 2026
Incident date: Aug 20, 2026
Vehicle shifted into neutral while driving down the highway, extremely dangerous. Would not shift into gear and could not accelerate. Was able to pull over and the vehicle would not restart. Had to have the vehicle towed to a dealership. Dealership found a blown fuse, problem happened again twice and the dealer could not find the problem. This was July 28th, 2026. On August 20th, while in cruise c... Read more
GMC YUKON XL (2023) - POWER TRAIN Aug 23, 2026
Incident date: Aug 20, 2026
Vehicle shifted into neutral while driving down the highway, extremely dangerous. Would not shift into gear and could not accelerate. Was able to pull over and the vehicle would not restart. Had to have the vehicle towed to a dealership. Dealership found a blown fuse, problem happened again twice and the dealer could not find the problem. This was July 28th, 2026. On August 20th, while in cruise c... Read more
GMC SIERRA 1500 (2023) - FUEL/PROPULSION SYSTEM Aug 23, 2026
Incident date: Aug 23, 2026
Sudden loss of propulsion while driving on I-75 with cruise control engaged. Vehicle began to decelerate. Pulled off onto emergency lane. Engine was idle-ing roughly. Would not increase rev when gas pedal pressed. Shut down. Tried one restart. Unsuccessful.
GMC SIERRA 1500 (2023) - ENGINE Aug 23, 2026
Incident date: Aug 23, 2026
Sudden loss of propulsion while driving on I-75 with cruise control engaged. Vehicle began to decelerate. Pulled off onto emergency lane. Engine was idle-ing roughly. Would not increase rev when gas pedal pressed. Shut down. Tried one restart. Unsuccessful.
GMC YUKON (2024) - ENGINE Aug 23, 2026
Incident date: Jun 22, 2026
The engine began knocking on startup and on acceleration. The vehicle would sometimes have difficulty accelerating. Upon taking it to the dealership, they were able to duplicate the issue. Upon inspection by the dealership, 2 rod bearings had spun and caused crankshaft damage. The manufacturer approved a full engine replacement under the warranty. There were no warnings lights, messages, or any ot... Read more
GMC YUKON XL (2026) - ENGINE Aug 23, 2026
Incident date: Apr 28, 2026
I purchased my vehicle from GMC on April 13th and had approximately 4,500 miles on it. It was sold as new and drove it for about a week at 4,994 miles on the highway. During this time, it shifted from drive to neutral , but the vehicle was towed back to the dealership. Upon inspection, it was diagnosed with a seized engine.
GMC SIERRA 1500 (2022) - ENGINE Aug 23, 2026
Incident date: Aug 22, 2026
The oil recall on my truck has been completed, but the low oil light still comes on. They changed the weight of the oil stated that it didn’t fall Under the engine replacement recall. All that was done was a new oil cap and change weight of oil. Did not solve anything.
GMC ACADIA (2025) - SERVICE BRAKES Aug 22, 2026
Incident date: Aug 19, 2026
I was driving my 2025 GMC Acadia Denali on [XXX] with cruise on. Suddenly sound and banner notifications were telling me that I had no brakes. I immediately hit brake to break cruise and vehicle went faster. I managed to get cruise off from steering wheel. Put flashers on and took foot completely off gas. I was very fortunate that I didn’t hit someone or that no one hit me. After about 2 m... Read more
GMC YUKON (2022) - ENGINE Aug 22, 2026
Incident date: Jul 9, 2026
Engine would tick and burn oil after the updated recall was done. There would be a hesitation occasionally when applying gas when pulling out from stop sign or stoplight. The engine stalled and would not restart. It would crank over but it was a super fast and elongated turn over. We had to call a tow truck and have it towed. The dealership said they found nothing wrong and sent us back out with i... Read more
GMC SIERRA 1500 (2025) - ENGINE Aug 22, 2026
Incident date: Jul 15, 2026
One evening while driving home from work, the transmission warning light illuminated on my dashboard, indicating that the vehicle would soon stop. The notification specifically stated there was a transmission problem. The following morning, I brought my truck to GMC for service. After running a diagnostic, GMC confirmed an issue with the transmission. A few days later, GMC informed me that they we... Read more
GMC SIERRA 1500 (2026) - ENGINE Aug 22, 2026
Incident date: Jun 24, 2026
Catastrophic failure of engine while exiting the interstate.
GMC YUKON (2022) - POWER TRAIN Aug 22, 2026
Incident date: Jun 24, 2026
Vehicle lost all power and shutdown coming off the highway. This all happened even after the heavier ow-40 oil was added from the initial engine inspection. Been waiting almost 2 months for a total engine replacement
GMC YUKON (2022) - ENGINE Aug 22, 2026
Incident date: Jun 24, 2026
Vehicle lost all power and shutdown coming off the highway. This all happened even after the heavier ow-40 oil was added from the initial engine inspection. Been waiting almost 2 months for a total engine replacement
GMC CANYON (2022) - POWER TRAIN Aug 22, 2026
Incident date: Jul 1, 2026
The ignition key gets stuck in the ignition after shutting off the car. The key may not be removed from the ignition. The failure of the transmission shift control mechanism directly impacts the safe, mechanical operation of the vehicle's powertrain and transmission park-lock functions. The vehicle was taken to a local GM dealer and the problem was recreated. This is a known problem with the trans... Read more
GMC CANYON (2022) - ELECTRICAL SYSTEM Aug 22, 2026
Incident date: Jul 1, 2026
The ignition key gets stuck in the ignition after shutting off the car. The key may not be removed from the ignition. The failure of the transmission shift control mechanism directly impacts the safe, mechanical operation of the vehicle's powertrain and transmission park-lock functions. The vehicle was taken to a local GM dealer and the problem was recreated. This is a known problem with the trans... Read more
GMC TERRAIN (2013) - STRUCTURE:BODY Aug 22, 2026
Incident date: Jan 1, 2026
The paint on top of these kind of vehicles is peeling off tremendously, I've seen several vehicles like the same model& make in my neighborhood that have the same issues like mine with the paint coming off from the top of the vehicle. It's so badd to where it's corroding from the paint coming off!!!
GMC YUKON (2021) - ENGINE Aug 22, 2026
Incident date: May 24, 2026
I am writing to report my 2021 GMC Yukon Denali. This vehicle recently suffered a catastrophic failure of its 6.2L V8 engine while traveling on the freeway with my family inside, creating a severe and terrifying safety hazard. This failure occurred after my vehicle was supposedly remedied under GM’s official safety recall for the known L87 engine defect (Recall N252494001). As the National High... Read more
GMC SIERRA 1500 (2022) - ENGINE Aug 22, 2026
Incident date: Aug 19, 2026
While traveling northbound on the I 10 freeway my vehicle wouldn’t accelerate once pulled over to the shoulder the vehicle completely lost all acceleration and shut off. The vehicle smelled like burning plastic and would not restart. The dealership’s reporting engine fail.
GMC SIERRA 1500 (2021) - ENGINE Aug 22, 2026
Incident date: Mar 25, 2026
While driving my son to school we were driving 45 mph and the entire engine shut off and lost all power. Engine would not restart. Took it to the dealer and was told the engine was dead.
GMC YUKON XL (2024) - ENGINE Aug 22, 2026
Incident date: Aug 16, 2026
On the freeway in the middle of nowhere Denali jerked, went into neutral, and stopped completely. Needed to get towed and it was complete engine failure. Dealership needed to completely replace engine and radiator
GMC YUKON (2022) - ENGINE Aug 22, 2026
Incident date: Aug 9, 2026
We were driving back from vacation in a 2022 Yukon Denali with less than 40,000 miles on it when our engine completely seized. We were going highway speeds in a remote area. 4 kids were in our car, one of them only 1 month old. We were stranded for 10 hours. Engine needs to be completely replaced. GM is not providing any assistance.
GMC YUKON (2021) - ENGINE Aug 22, 2026
Incident date: May 19, 2025
I am filing this complaint regarding repeated catastrophic engine failures in my 2021 GMC Yukon Denali equipped with the 6.2L L87 V8. I purchased this vehicle as a GM Certified Pre-Owned vehicle. At approximately 7,000 miles, the engine developed a knocking noise and was determined to require complete replacement. I brought the vehicle to the dealership on May 19, 2025, and it remained there until... Read more
GMC YUKON XL (2026) - ENGINE Aug 22, 2026
Incident date: May 18, 2026
This is a follow-up to my previous complaint - 11716917. My second engine, which was installed after my first engine failed after approximately 5,000 miles, also failed. It failed after approximately 5,200 miles on it. I picked up the vehicle after the first engine replacement on 2/19/26 and the second engine failed on 5/18/26. It failed as I was driving to work - I was able to exit the highway... Read more
GMC YUKON XL (2023) - POWER TRAIN Aug 22, 2026
Incident date: Jun 10, 2026
My 2023 GMC Yukon Denali XL, used as a commercial vehicle for my business, experienced sudden and complete engine failure at approximately 70,000 miles with no prior warning. No check engine light, no unusual noise, and no other symptoms. The vehicle had previously been inspected/serviced under GM Safety Recall 25V-274 (L87 Engine Loss of Propulsion) and had been deemed safe prior to this failure.... Read more
GMC YUKON XL (2023) - SUSPENSION Aug 22, 2026
Incident date: Jun 10, 2026
My 2023 GMC Yukon Denali XL, used as a commercial vehicle for my business, experienced sudden and complete engine failure at approximately 70,000 miles with no prior warning. No check engine light, no unusual noise, and no other symptoms. The vehicle had previously been inspected/serviced under GM Safety Recall 25V-274 (L87 Engine Loss of Propulsion) and had been deemed safe prior to this failure.... Read more
GMC YUKON XL (2023) - ENGINE Aug 22, 2026
Incident date: Jun 10, 2026
My 2023 GMC Yukon Denali XL, used as a commercial vehicle for my business, experienced sudden and complete engine failure at approximately 70,000 miles with no prior warning. No check engine light, no unusual noise, and no other symptoms. The vehicle had previously been inspected/serviced under GM Safety Recall 25V-274 (L87 Engine Loss of Propulsion) and had been deemed safe prior to this failure.... Read more
GMC SIERRA 1500 (2021) - ENGINE Aug 22, 2026
Incident date: May 1, 2026
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine oil consumption system/engine is experiencing excessive oil consumption. My 2021 GMC Sierra is equipped with the 6.2L engine, and the engine is consuming oil at a rate that I believe is abnormally high. The vehicle and engine are available for inspection upon request. I am also concerne... Read more
GMC YUKON (2026) - ENGINE Aug 22, 2026
Incident date: Jul 25, 2026
While traveling on [XXX] from Houston back to San Antonio, my truck engine just blew up without any warning whatsoever. We purchased the truck with 3 miles on it, and we have only put 5,000 miles on it. New cars that cost early $100K shouldn’t be having engine failures like this. I’m lost for words now! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
GMC YUKON (2026) - POWER TRAIN Aug 22, 2026
Incident date: Jul 25, 2026
While traveling on [XXX] from Houston back to San Antonio, my truck engine just blew up without any warning whatsoever. We purchased the truck with 3 miles on it, and we have only put 5,000 miles on it. New cars that cost early $100K shouldn’t be having engine failures like this. I’m lost for words now! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
GMC SIERRA 1500 (2023) - POWER TRAIN Aug 21, 2026
Incident date: Jul 17, 2026
I own a 2023 GMC Sierra 1500 Denali Ultimate equipped with the 6.2L L87 V8 engine. The vehicle previously experienced an engine failure that resulted in the complete replacement of the 6.2L engine by an authorized GMC dealership. The replacement engine was installed at approximately 76,316 miles. After approximately 1,000 miles of driving with the replacement engine, at approximately 77,354 mile... Read more
GMC SIERRA 1500 (2023) - FUEL/PROPULSION SYSTEM Aug 21, 2026
Incident date: Jul 17, 2026
I own a 2023 GMC Sierra 1500 Denali Ultimate equipped with the 6.2L L87 V8 engine. The vehicle previously experienced an engine failure that resulted in the complete replacement of the 6.2L engine by an authorized GMC dealership. The replacement engine was installed at approximately 76,316 miles. After approximately 1,000 miles of driving with the replacement engine, at approximately 77,354 mile... Read more
GMC SIERRA 1500 (2023) - ENGINE Aug 21, 2026
Incident date: Jul 17, 2026
I own a 2023 GMC Sierra 1500 Denali Ultimate equipped with the 6.2L L87 V8 engine. The vehicle previously experienced an engine failure that resulted in the complete replacement of the 6.2L engine by an authorized GMC dealership. The replacement engine was installed at approximately 76,316 miles. After approximately 1,000 miles of driving with the replacement engine, at approximately 77,354 mile... Read more
GMC TERRAIN (2019) - STRUCTURE:BODY Aug 21, 2026
Incident date: Aug 20, 2026
This is the second time I have noticed storm heavy rain that my car is taken on water. We had an extremely heavy rain in June and no windows was left open. I did not know water had gotten into my car for an entire month when I heard a solution sale when I came to a break, what I did realize is that there was condensation buildup is inside of my car, but it was not sure why. After searching, I was ... Read more
GMC TERRAIN (2019) - VISIBILITY/WIPER Aug 21, 2026
Incident date: Aug 20, 2026
This is the second time I have noticed storm heavy rain that my car is taken on water. We had an extremely heavy rain in June and no windows was left open. I did not know water had gotten into my car for an entire month when I heard a solution sale when I came to a break, what I did realize is that there was condensation buildup is inside of my car, but it was not sure why. After searching, I was ... Read more
GMC YUKON XL (2022) - ENGINE Aug 21, 2026
Incident date: Jun 1, 2026
No warning the car made a loud clunk that shook the car. The engine began a severe knock with almost compete loss of power. The dealer confirmed the entire engine had to be replaced. I was told my car passed the PICO test recall and only required an oil viscosity change. There is something very wrong here. These engines are not right. I have handicapped twins and have zero confidence it won't leav... Read more
GMC SIERRA 1500 (2022) - ENGINE Aug 21, 2026
Incident date: Jul 26, 2026
engine was replaced by Classic GMC in Katy/Houston, TX in dec 2025 under L87 recall. My wife was driving and was stopped on an off-ramp but still in the traffic lane. It started with a light knock that i thought i heard the day before, but then died on freeway within maybe 15 miles of her driving. Unknown if it knocked louder, but wife says she never heard anything until it died and check engine l... Read more
GMC YUKON XL (2022) - ENGINE Aug 21, 2026
Incident date: Apr 30, 2026
L87 Engine failed 6 months after replacement. Had to get 2nd full engine replacement. The car is currently on its 3rd engine. 1st replacement 10/16/25. Engine failed on 4/30/26. 2nd replacement 6/1/26.
GMC SIERRA 1500 (2021) - ENGINE Aug 21, 2026
Incident date: Jul 19, 2026
I purchased this truck from a used car dealer. It had received the fix in January this year. They sold it to me I put 15,000.00 down and financed 15,000.00. I had the truck two weeks and was driving down the road to pick up some tools from a friends. I pulled from a drive way I heard a pop likei hit something In The road nothing was in the drive or road I could have hit. I made it two stop signs ... Read more
GMC SIERRA 1500 (2025) - POWER TRAIN Aug 21, 2026
Incident date: Jul 25, 2026
On July 25, 2026 when starting my vehicle, it began to shake violently and I receive numerous errors, including a check engine light and displays in the infotainment, indicating there were engine and transmission errors with the vehicle. I received a text message notification and in app notification from GMC indicating that there was a critical error and provided error code P0352. This appears to ... Read more
GMC SIERRA 1500 (2025) - ENGINE Aug 21, 2026
Incident date: Jul 25, 2026
On July 25, 2026 when starting my vehicle, it began to shake violently and I receive numerous errors, including a check engine light and displays in the infotainment, indicating there were engine and transmission errors with the vehicle. I received a text message notification and in app notification from GMC indicating that there was a critical error and provided error code P0352. This appears to ... Read more
GMC SIERRA 1500 (2026) - FUEL/PROPULSION SYSTEM Aug 21, 2026
Incident date: Jul 29, 2026
I bought a new GMC Sierra 1500 Denali with the 6.2L V8 engine in December of 2025. 7 months later, I was driving home from work. When the car started, it sounded a little louder, but not out of the ordinary. I started driving and got a strange rattle when I was getting on the highway at around 65MPH. I pulled off at the next exit and checked my fluids, checked under the car to see if anything was ... Read more
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