Showing 1,278 complaints for GENESIS
Incident date: Aug 4, 2021
Both passenger side tires had to be replaced. The car has less than 9,000 miles. Front tire had a sidewall bubble. Rear tire had a sidewall tear with metal showing. Service men detected tire defect during routine oil chage. I do not recall any incidents that would have caused these defects. I'm a 66 year old woman and don't drive carelessly. These tires were damaged too easily and with too
... few miles on them. Can I apply for any replacement costs? P275/35/ZR19 and P275/40/ZR19 The vehicle was damaged and repaired on 10/8/2020. There was no tire damage at that ime.Read more
Incident date: May 10, 2021
When steering car to left 2 or 3 times some days it sticks and I have to yank it back. Obvious safety hazard and I see where other owners on car blogs/sites have experienced the same dangerous situation. Sounds like on chat rooms dealers and mfg. acting like they've never heard of such a thing. Time for a recall? I'm taking to dealer this coming Wednesday. They have a bulletin out I just saw on yo
... ur website number 20-st-004hg which may be the fix. Isn't this a possible life threatening situation?Shouldn't this be a recall?Read more
Incident date: Jul 22, 2021
I have a Genesis G-80 2017 There was a recall earlier this year and I took my car in for that repair about a month ago. As of 7/12/21, my car feels hot from the floor up. My air conditioner works fine When I park my car in the garage and close the door, it is so hot until I will leave the gavrage door open. The recall was for the ABS system to hae a fuse system replaced that could affect more than
... breaks (this is what I was told). Specifically, the car was at risk for catching on fire because of this fuse. My ABS caution light is on along with other warnings and because of the recall, I am having difficulty getting my car serviced. I called Genesis Corporate and he told me not to park the car in the garage and he asked if I needed numbers to other dealerships for repair. My concern is why sale something that you are not equipped to repair? I want it documented that this car was supposedly repaired, but clearly there is something else going on I am not sure what your agency's role is with recall, but this is a government agency so I am assuming that you guys have some checks and balances in place for safety. There is something else going on with these vehicles When my car catches on fire with me in it or while parked in the garage at the hospital where I work, I wan you to know. Thank YouRead more
Incident date: Jul 1, 2021
The contact owns a 2021 Genesis G80. The contact stated while driving 30-40 mph on two separate occasions, the transmission disengaged, and the vehicle stalled and restarted without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 29,034.
Incident date: Jul 1, 2021
The contact owns a 2021 Genesis G80. The contact stated while driving 30-40 mph on two separate occasions, the transmission disengaged, and the vehicle stalled and restarted without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 29,034.
Incident date: Mar 10, 2021
The contact owns a 2021 Genesis GV80. The contact stated while driving 35 mph, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The technician disengaged the check engine warning light senor however, the failure recurred three times. The manufacturer was not notified of the failure. The
... failure mileage was approximate 300Read more
Incident date: Jun 25, 2021
The vehicle has 11,000 miles on it. I just drove from Boston, MA to Scranton, PA on Thursday 6/24/21. There were no issues and I did not hit any pot holes. On Friday morning we started driving and 3-4 miles away going about 40 mph, we noticed a problem on the right front. I pulled over and we noticed the tire was flat. I called triple A and took the car to a tire repair shop. The sidewall was worn
... all around the perimeter of the tire and it had a hole in the sidewall. I also noticed a bubble on the left front tire, thus both tires were replaced. I notified Continental and opened a claim with them.Read more
Incident date: Jan 10, 2021
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA campaign number: 21V160000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the contact has not notified the manufacturer
... of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer would like to withdraw complaint.Read more
Incident date: Jan 10, 2021
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA campaign number: 21V160000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the contact has not notified the manufacturer
... of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer would like to withdraw complaint.Read more
Incident date: Jun 21, 2021
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not hav
... e an estimated delivery date for the part. Please advise.Read more
Incident date: Jun 21, 2021
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not hav
... e an estimated delivery date for the part. Please advise.Read more
Incident date: Mar 14, 2021
The contact owns a 2017 Genesis G80. The contact received an email from Carfax of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
... The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: May 13, 2021
The contact owns a 2017 Genesis G80. The contact stated while driving 65 mph, there was a loud sound coming from underneath the vehicle. The vehicle loses motive power and power steering functionality. The contact manually steered the vehicle over to the side of the road. The contact attempted to restart the vehicle however, there was no electrical power present. The vehicle was towed to the neare
... st town and was inspected by the tow truck driver. The contact was informed that the battery terminals were not properly connected. The tow truck driver reconnected the battery and restarted the vehicle. The contact took the vehicle to a local dealer where the mechanic replaced the passenger’s side inner fender liner. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23,000.Read more
Incident date: May 19, 2021
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Apr 15, 2021
Genesis GV80 2.5 T standard option Forward collision warning software problem. These vehicles are sold with this option but not showing on settings, therefore it is not usable. Similar complaints are known with 21 model G80, GV80, G90. I believe this problem is recorded as T17G.
Incident date: May 14, 2021
THE CONTACT OWNS A 2019 GENESIS G80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GREGORY HYUNDAI LOCATED AT 490 SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, (847) 831-5980) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS N
... OTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: May 14, 2021
THE CONTACT OWNS A 2019 GENESIS G80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GREGORY HYUNDAI LOCATED AT 490 SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, (847) 831-5980) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS N
... OTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: May 7, 2021
CAR MAY CATCH ON FIRE BRAKES PROBLEMS HAVE A RECALL BUT PROBLEMS HAVEN'T BEEN SOLVED.
Incident date: Mar 1, 2021
THERE IS A RECALL I LEARNED THROUGH MY OWN RESEARCH HEARING ABOUT IT THROUGH THE NEWS MEDIA. MANUFACTURER RECALL NUMBER006G NHTSA RECALL NUMBER21V160000 I HAVE NOT BEEN NOTIFIED BY THE MANUFACTURER OR DEALER ABOUT A PROBLEM. I DID ASK ABOUT IT ON A ROUTINE SERVICE CALL. AND WAS TOLD BY THE DEALER MAINTENANCE REPRESENTATIVE YES THERE IS A RECALL AND NO FIX WAS AVAILABLE. AS THIS IS RELATED TO
... THE BRAKES, MY QUESTION IS: IS THE CAR SAFE TO DRIVE. IF SAFETY RELATED OR NOT WHY HAVE I NOT BEEN NOTIFIED.Read more
Incident date: Mar 1, 2021
THERE IS A RECALL I LEARNED THROUGH MY OWN RESEARCH HEARING ABOUT IT THROUGH THE NEWS MEDIA. MANUFACTURER RECALL NUMBER006G NHTSA RECALL NUMBER21V160000 I HAVE NOT BEEN NOTIFIED BY THE MANUFACTURER OR DEALER ABOUT A PROBLEM. I DID ASK ABOUT IT ON A ROUTINE SERVICE CALL. AND WAS TOLD BY THE DEALER MAINTENANCE REPRESENTATIVE YES THERE IS A RECALL AND NO FIX WAS AVAILABLE. AS THIS IS RELATED TO
... THE BRAKES, MY QUESTION IS: IS THE CAR SAFE TO DRIVE. IF SAFETY RELATED OR NOT WHY HAVE I NOT BEEN NOTIFIED.Read more
Incident date: Mar 10, 2021
TL* THE CONTACT OWNS A 2019 GENESIS G70. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V161000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GENESIS OF CHATTANOOGA (6035 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (888)314-7831) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER E
... XCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Apr 1, 2021
UNDER 30 DAYS OF PURCHASE AND UNDER 1000 MILES - CHECK ENGINE LIGHT KEPT COMING ON-A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM. TWO TRIPS TO SERVICE DEPARTMENT, PART IS ON BACK ORDER UNTIL JUNE. SERVICE DEPT HAS VEHICLE FOR LONGER THAN I HAVE OWN THE CAR.
Incident date: Apr 9, 2021
TL* THE CONTACT OWNS A 2017 GENESIS G80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MYRTLE BEACH HYUNDAI (1887 HWY 501, MYRTLE BEACH, SC 29577, (843) 626-3657) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EX
... CEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Apr 6, 2021
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH, NO OTHER VEHICLE IN FRONT OF ME. THE MOVABLE SECTION OF THE SUNROOF EXPLODED WITH A LOUD BANG AND GLASS RAINING DOWN ON ME AND MY PASSENGER. ALL WIDOWS CLOSED, SUNROOF CLOSED, SUNSHADE OPEN. 60SUNNY MORNING. I'M EXTREMELY CONFIDENT THAT NOTHING HIT THE ROOF. I HAB NEVER HAD AN ISSUE WITH THE ROOF AND ACTUALLY SELDOM OPEN IT....
Incident date: Apr 2, 2021
VEHICLE SHIFT HARSH/JERKY AT AROUND 25 TO 30 MPH WHEN IN MOTION. IT MAY GO BY ONE DAY WITH NO SYMPTOMS BET THEN I DOES IT FOR DAYS ON END.
Incident date: Mar 10, 2021
REGARDING NHTSA RECALL REPORT #21V-160 THERE SEEMS TO BE SOME CONFUSING INFORMATION REGARDING ACTION TO BE TAKEN BY THE VEHICLE OWNER. IN THE SECTION DESCRIPTION OF THE SAFETY RISK IT SAYS THAT THERE IS A RISK OF A FIRE WHEN THE VEHICLE IS "PARKED OR DRIVING". IN THE SECTION DESCRIPTION OF REMEDY IT STATES "CUSTOMERS CAN CONTINUE DRIVING THESE VEHICLES". IT SEEMS BASED ON THESE TWO STATEMENTS YOU'
... RE TAKING A CHANCE OF A VEHICLE FIRE IF YOU CONTINUE TO DRIVE. THE FIRST STATEMENT SAYS THE PROBLEM CAN OCCUR WHILE DRIVING AND THE SECOND SAYS YOU CAN STILL DRIVE THE VEHICLE. BASED ON INFORMATION FROM OTHER SOURCES QUOTING GENESIS THE INSTALLATION OF A PARTICULAR FUSE, LOCATED IN THE ABS MODULE WILL PREVENT THE CHANCE OF A FIRE. I'M ASSUMING THIS IS A TEMPORARY FIX SINCE GENESIS IS STILL TRYING TO LOCATE THE EXACT CAUSE OF THE PROBLEM. CAN YOU ELABORATE ON EXACTLY WHAT FUSE SHOULD BE REPLACED. MY LOCAL DEALERSHIP AND GENESIS NATIONAL CUSTOMER SERVICE HAVE NO CLUE ABOUT THIS FUSE STOP-GAP MEASURE AND ARE REFUSING TO LOOK FURTHER INTO THE MATTER. AT THIS POINT, BASED ON THE INFORMATION IN THE NHTSA REPORT I AM AFRAID TO USE MY CAR. CAN YOU PLEASE CLARIFY WHETHER OR NOT I CAN SAFELY OPERATE MY VEHICLE? CURRENTLY IT IS SITTING IN MY DRIVEWAY AS I DON'T WANT TO TAKE A CHANCE TRANSPORTING MYSELF OR FAMILY. THANK YOU.Read more
Incident date: Mar 10, 2021
REGARDING NHTSA RECALL REPORT #21V-160 THERE SEEMS TO BE SOME CONFUSING INFORMATION REGARDING ACTION TO BE TAKEN BY THE VEHICLE OWNER. IN THE SECTION DESCRIPTION OF THE SAFETY RISK IT SAYS THAT THERE IS A RISK OF A FIRE WHEN THE VEHICLE IS "PARKED OR DRIVING". IN THE SECTION DESCRIPTION OF REMEDY IT STATES "CUSTOMERS CAN CONTINUE DRIVING THESE VEHICLES". IT SEEMS BASED ON THESE TWO STATEMENTS YOU'
... RE TAKING A CHANCE OF A VEHICLE FIRE IF YOU CONTINUE TO DRIVE. THE FIRST STATEMENT SAYS THE PROBLEM CAN OCCUR WHILE DRIVING AND THE SECOND SAYS YOU CAN STILL DRIVE THE VEHICLE. BASED ON INFORMATION FROM OTHER SOURCES QUOTING GENESIS THE INSTALLATION OF A PARTICULAR FUSE, LOCATED IN THE ABS MODULE WILL PREVENT THE CHANCE OF A FIRE. I'M ASSUMING THIS IS A TEMPORARY FIX SINCE GENESIS IS STILL TRYING TO LOCATE THE EXACT CAUSE OF THE PROBLEM. CAN YOU ELABORATE ON EXACTLY WHAT FUSE SHOULD BE REPLACED. MY LOCAL DEALERSHIP AND GENESIS NATIONAL CUSTOMER SERVICE HAVE NO CLUE ABOUT THIS FUSE STOP-GAP MEASURE AND ARE REFUSING TO LOOK FURTHER INTO THE MATTER. AT THIS POINT, BASED ON THE INFORMATION IN THE NHTSA REPORT I AM AFRAID TO USE MY CAR. CAN YOU PLEASE CLARIFY WHETHER OR NOT I CAN SAFELY OPERATE MY VEHICLE? CURRENTLY IT IS SITTING IN MY DRIVEWAY AS I DON'T WANT TO TAKE A CHANCE TRANSPORTING MYSELF OR FAMILY. THANK YOU.Read more
Incident date: Feb 9, 2021
PURCHASED BRAND NEW AND WITHIN 1,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING. TOOK TO DEALER AND THEY DETERMINED IT WAS DUE TO DEFECTIVE FUEL INJECTOR SYSTEM. BACKORDER ON PARTS, SO THE CARE HAS BEEN IN THE SHOP FOR AS LONG AS WE HAVE OWNED IT. WONDER IF SIMILAR ISSUE TO THAT WHICH LED TO RECALL OF THE 2021 G70?
Incident date: Mar 5, 2021
WHILE DRIVING A LOW PRESSURE WARNING POPPED UP ON THE DASH. WHEN I GOT OUT I NOTICED THE REAR DRIVER SIDE TIRE WAS LOW. I DID A VISUAL INSPECTION OF THE TIRE AND I NOTICED NO DAMAGE. WHILE ADDING AIR I NOTICED THE PRESSURE WOULD NOT GO OVER 33PSI AND I COULD HEAR AIR ESCAPING THE TIRE. THERE WAS A BULGE AT THE BEAD OF THE TIRE. THE TIRE WAS COMING OFF THE RIM. WHILE DRIVING THE DAY PRIOR I NOT
... ICED THE VEHICLE WAS UNSTABLE. I BROUGHT THIS VEHICLE IN COUPLE OF TIMES FOR BALANCING ISSUES.Read more
Incident date: Feb 8, 2021
VEHICLE OCCASIONALLY BECAME UNSTABLE AND UNPREDICTABLE WHENEVER IT COMES IN CONTACT WITH OBJECTS/ BUMPS IN THE ROAD. RATTLING FROM LEFT SIDE SUSPENSION UPON RESTARTING DURING IDLE AND GO. ALSO HAVE A BALANCING ISSUE AT HIGHWAY SPEED THAT CAN BE FELT THROUGHOUT THE VEHICLE.
Incident date: Feb 8, 2021
VEHICLE OCCASIONALLY BECAME UNSTABLE AND UNPREDICTABLE WHENEVER IT COMES IN CONTACT WITH OBJECTS/ BUMPS IN THE ROAD. RATTLING FROM LEFT SIDE SUSPENSION UPON RESTARTING DURING IDLE AND GO. ALSO HAVE A BALANCING ISSUE AT HIGHWAY SPEED THAT CAN BE FELT THROUGHOUT THE VEHICLE.
Incident date: Feb 8, 2021
VEHICLE OCCASIONALLY BECAME UNSTABLE AND UNPREDICTABLE WHENEVER IT COMES IN CONTACT WITH OBJECTS/ BUMPS IN THE ROAD. RATTLING FROM LEFT SIDE SUSPENSION UPON RESTARTING DURING IDLE AND GO. ALSO HAVE A BALANCING ISSUE AT HIGHWAY SPEED THAT CAN BE FELT THROUGHOUT THE VEHICLE.
Incident date: Feb 8, 2021
THE GPS, RADIO AND OTHER ELECTRONIC NOTIFICATION SYSTEM ARE MALFUNCTIONING SUCH THAT THEY EITHER FREEZE UP OR GIVE ERRONEOUS INFORMATION BEGINNING WITHIN MINUTES AFTER THE CAR IS STARTED. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS AND THE DEALER' S SERVICE DEPARTMENT CLAIMS IT IS A PROBLEM WITH SIRIUSXM AND OUT OF THEIR HANDS TO FIX. HOWEVER, A GOOGLE SEARCH REVEALS NO EVIDENCE THAT SIRIUSXM IS HAVI
... NG ANY TRANSMISSION PROBLEMS AND IT STILL WOULD NOT EXPLAIN THE WIDESPREAD ELECTRONIC MALFUNCTION. THE DEALER CAN NOT SAY WHEN THIS PROBLEM WILL BE SOLVED. I AM CONCERNED THIS ISSUE FORETELLS A POSSIBLE MORE SUDDEN, CATASTROPHIC FAILURE OF THE AUTOMOBILE'S ELECTRONIC/COMPUTER SYSTEM WITH POTENTIALLY DANGEROUS CONSEQUENCES TO THE DRIVER AND ANY PASSENGERS. THE DEALERSHIP IS COCONUT CREEK AUTO MALL. 4960 NORTH STATE ROAD 7, COCONUT CREEK, FL. 33073 CONTACT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT*JBRead more
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2019 GENESIS G90. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLICKING NOISE DETECTED FROM THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH BAY HYUNDAI (20433 HAWTHORNE BLVD, TORRANCE, CA 90503, (310) 974-8180) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FA
... ILURE. THE FAILURE MILEAGE WAS 7,000.*DT*JBRead more
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2018 GENESIS G90. THE CONTACT STATED WHEN STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED FOR A FEW SECONDS BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER TOWNE HYUNDAI (3170 NJ-10, DENVILLE, NJ 07834) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE FAILURE PERSISTED. THE MANUFACTUR
... ER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,677.Read more
Incident date: Dec 30, 2020
I HAVE OWNED THE VEHICLE FOR APPROXIMATELY 20 MONTHS. DURING THIS TIME, I HAVE BEEN IN TWO MAJOR ACCIDENTS. THE FIRST INCIDENT INVOLVED AN 18 WHEELER ON A HOUSTON FREEWAY THAT SIDESWIPED THE PASSENGER SIDE FROM THE FRONT TO THE REAR RIM, WHICH EXPLODED AND I WAS TURNED THE OPPOSITE DIRECTION AND TRAVELED ACROSS 5 LANES OF TRAFFIC. APPROXIMATELY $12K IN DAMAGE WITH NO SIDE CURTAIN DEPLOYMENT. THIS
... WAS BROUGHT TO THEIR ATTENTION WITH NO FOLLOW-UP. THE 2ND INCIDENT WAS IN DECEMBER AND I HIT A DEER RUNNING ACROSS THE ROAD. IT WAS A SQUARE HIT WITH ME GOING FROM 65 TO 0 AND THE DEER RIGHT IN FRONT OF THE CAR. AS OF TODAY, THE DAMAGE IS ALL LOCATED IN THE FRONT OF THE VEHICLE, AND AGAIN, NO AIR BAG DEPLOYED, WITH A TOTAL REPAIR BILL OF $13.8K. THIS TIME I CONTACTED GENESIS AS THE CAR DIDN'T SEEM SAFE. I WAS ASSIGNED A CASE MANAGER, WHO HAD THE BODY SHOP STOP ALL REPAIRS. I WAS TOLD THAT IT WOULD TAKE AT LEAST 6 WEEKS BEFORE AN INVESTIGATION COULD BE COMPLETED. DURING THIS TIME, I WAS RESPONSIBLE FOR OBTAINING ALTERNATIVE TRANSPORTATION. I WASN'T EVEN OFFERED A LOANER. I HAVE NEVER MISSED A PAYMENT, EVEN AFTER BEING CHARGED FOR TWO TYPES OF WARRANTIES AND WHEN I TRIED TO USE IT, I WAS TOLD THEY DIDN'T EXIST. NO ONE HAS BEEN ABLE TO EXPLAIN THE $9K CHARGE ON THE BILL OF SALE, WHICH WAS TO BE THE CHARGE FOR THE TWO WARRANTIES. IF THE CAR'S SAFETY FEATURES DON'T WORK, I CAN NOT DRIVE THE CAR.Read more
Crash
Incident date: Dec 30, 2020
I HAVE OWNED THE VEHICLE FOR APPROXIMATELY 20 MONTHS. DURING THIS TIME, I HAVE BEEN IN TWO MAJOR ACCIDENTS. THE FIRST INCIDENT INVOLVED AN 18 WHEELER ON A HOUSTON FREEWAY THAT SIDESWIPED THE PASSENGER SIDE FROM THE FRONT TO THE REAR RIM, WHICH EXPLODED AND I WAS TURNED THE OPPOSITE DIRECTION AND TRAVELED ACROSS 5 LANES OF TRAFFIC. APPROXIMATELY $12K IN DAMAGE WITH NO SIDE CURTAIN DEPLOYMENT. THIS
... WAS BROUGHT TO THEIR ATTENTION WITH NO FOLLOW-UP. THE 2ND INCIDENT WAS IN DECEMBER AND I HIT A DEER RUNNING ACROSS THE ROAD. IT WAS A SQUARE HIT WITH ME GOING FROM 65 TO 0 AND THE DEER RIGHT IN FRONT OF THE CAR. AS OF TODAY, THE DAMAGE IS ALL LOCATED IN THE FRONT OF THE VEHICLE, AND AGAIN, NO AIR BAG DEPLOYED, WITH A TOTAL REPAIR BILL OF $13.8K. THIS TIME I CONTACTED GENESIS AS THE CAR DIDN'T SEEM SAFE. I WAS ASSIGNED A CASE MANAGER, WHO HAD THE BODY SHOP STOP ALL REPAIRS. I WAS TOLD THAT IT WOULD TAKE AT LEAST 6 WEEKS BEFORE AN INVESTIGATION COULD BE COMPLETED. DURING THIS TIME, I WAS RESPONSIBLE FOR OBTAINING ALTERNATIVE TRANSPORTATION. I WASN'T EVEN OFFERED A LOANER. I HAVE NEVER MISSED A PAYMENT, EVEN AFTER BEING CHARGED FOR TWO TYPES OF WARRANTIES AND WHEN I TRIED TO USE IT, I WAS TOLD THEY DIDN'T EXIST. NO ONE HAS BEEN ABLE TO EXPLAIN THE $9K CHARGE ON THE BILL OF SALE, WHICH WAS TO BE THE CHARGE FOR THE TWO WARRANTIES. IF THE CAR'S SAFETY FEATURES DON'T WORK, I CAN NOT DRIVE THE CAR.Read more
Crash
Incident date: Dec 30, 2020
I HAVE OWNED THE VEHICLE FOR APPROXIMATELY 20 MONTHS. DURING THIS TIME, I HAVE BEEN IN TWO MAJOR ACCIDENTS. THE FIRST INCIDENT INVOLVED AN 18 WHEELER ON A HOUSTON FREEWAY THAT SIDESWIPED THE PASSENGER SIDE FROM THE FRONT TO THE REAR RIM, WHICH EXPLODED AND I WAS TURNED THE OPPOSITE DIRECTION AND TRAVELED ACROSS 5 LANES OF TRAFFIC. APPROXIMATELY $12K IN DAMAGE WITH NO SIDE CURTAIN DEPLOYMENT. THIS
... WAS BROUGHT TO THEIR ATTENTION WITH NO FOLLOW-UP. THE 2ND INCIDENT WAS IN DECEMBER AND I HIT A DEER RUNNING ACROSS THE ROAD. IT WAS A SQUARE HIT WITH ME GOING FROM 65 TO 0 AND THE DEER RIGHT IN FRONT OF THE CAR. AS OF TODAY, THE DAMAGE IS ALL LOCATED IN THE FRONT OF THE VEHICLE, AND AGAIN, NO AIR BAG DEPLOYED, WITH A TOTAL REPAIR BILL OF $13.8K. THIS TIME I CONTACTED GENESIS AS THE CAR DIDN'T SEEM SAFE. I WAS ASSIGNED A CASE MANAGER, WHO HAD THE BODY SHOP STOP ALL REPAIRS. I WAS TOLD THAT IT WOULD TAKE AT LEAST 6 WEEKS BEFORE AN INVESTIGATION COULD BE COMPLETED. DURING THIS TIME, I WAS RESPONSIBLE FOR OBTAINING ALTERNATIVE TRANSPORTATION. I WASN'T EVEN OFFERED A LOANER. I HAVE NEVER MISSED A PAYMENT, EVEN AFTER BEING CHARGED FOR TWO TYPES OF WARRANTIES AND WHEN I TRIED TO USE IT, I WAS TOLD THEY DIDN'T EXIST. NO ONE HAS BEEN ABLE TO EXPLAIN THE $9K CHARGE ON THE BILL OF SALE, WHICH WAS TO BE THE CHARGE FOR THE TWO WARRANTIES. IF THE CAR'S SAFETY FEATURES DON'T WORK, I CAN NOT DRIVE THE CAR.Read more
Crash
Incident date: Dec 30, 2020
CRASHED INTO MY GARAGE WALL AT SLOW SPEEDS. I PULLED INTO THE GARAGE RIDING THE BREAK PEDAL (NO ACCELERATION/GAS) AND WHEN I ATTEMPTED TO COME TO A COMPLETE STOP THE BREAKS SEEMED TO GIVE OUT COMPLETELY. EVEN AS I SHOVED THE BREAK PEDAL TO THE FLOOR IT SEEMED TO DO NOTHING. WHEN IT HAPPENED, I DID FEEL A BIT OF A RUMBLE ON THE BREAK PEDAL LIKE WHEN ABS TURNS ON.
Crash
Incident date: Oct 15, 2020
HAVING PROBLEM WITH LED HEADLIGHTS. TURNING ORANGE. CAN'T SEE TO DRIVE
Incident date: Oct 15, 2020
HAVING PROBLEM WITH LED HEADLIGHTS. TURNING ORANGE. CAN'T SEE TO DRIVE
Incident date: Sep 26, 2020
ONE NIGHT SHORTLY AFTER I PICKED UP MY 2020 GENESIS G90, I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED SOMETHING WRONG WITH MY HEADLIGHTS. AS I WAS DRIVING I WAS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THEM. I KEPT THINKING THAT THERE WAS AN OBSTRUCTION ON THE HEADLIGHTS THAT WAS CAUSING SOME DARKENED AREAS RIGHT IN THE CENTER OF MY FIELD OF VISION. WHILE TRYING TO DETERMINE WHAT WAS CAUS
... ING THIS, I WAS MOMENTARILY DISTRACTED AND I BRUSHED UP AGAINST A CURB CAUSING A NASTY INCIDENCE OF 'CURB RASH' ON MY FRONT PASSENGER WHEEL. SO MY BRAND-NEW G90 WITH LESS THAN 100 MILES ON IT WAS NOW DISFIGURED. THE GOOD NEWS IS I CAN GET A BRAND-NEW WHEEL INSTALLED FOR ONLY $1,025! AFTER DROPPING EIGHTY GRAND ON THE G90, THIS WAS ACTUALLY EXTRAORDINARILY BAD NEWS. I CALLED THE DEALERSHIP TO SEE IF THE HEADLIGHTS NEEDED ADJUSTMENT. I WAS INFORMED THAT "GENESIS WAS AWARE OF THE PROBLEM BUT THERE WAS NOTHING THAT CAN BE DONE ABOUT IT". I CONSIDER THIS A SAFETY DEFECT SINCE THESE DARKENED AREAS OBSTRUCT A CLEAR VIEW OF THE ROAD AT NIGHT.Read more
Crash
Incident date: Nov 1, 2019
AFTER EXACTLY 2,000 MILES ON THIS CAR I NOTICED AIR LEAK CAUSING MY CAR TO FOG DURING WINTER WHICH I DROVE WITH WINDOW SLIGHTLY DOWN SO THAT I COULD GET TO PLACES WITHOUT HAVING ALL THE FOG. I ALSO HAVE HAD RANDOM AIR BAG SYSTEM FAILURES WHILE DRIVING. STATING MY COMPLETE AIR BAG SYSTEM IS DOWN
Incident date: Nov 1, 2019
AFTER EXACTLY 2,000 MILES ON THIS CAR I NOTICED AIR LEAK CAUSING MY CAR TO FOG DURING WINTER WHICH I DROVE WITH WINDOW SLIGHTLY DOWN SO THAT I COULD GET TO PLACES WITHOUT HAVING ALL THE FOG. I ALSO HAVE HAD RANDOM AIR BAG SYSTEM FAILURES WHILE DRIVING. STATING MY COMPLETE AIR BAG SYSTEM IS DOWN
Incident date: Nov 1, 2019
AFTER EXACTLY 2,000 MILES ON THIS CAR I NOTICED AIR LEAK CAUSING MY CAR TO FOG DURING WINTER WHICH I DROVE WITH WINDOW SLIGHTLY DOWN SO THAT I COULD GET TO PLACES WITHOUT HAVING ALL THE FOG. I ALSO HAVE HAD RANDOM AIR BAG SYSTEM FAILURES WHILE DRIVING. STATING MY COMPLETE AIR BAG SYSTEM IS DOWN
Incident date: Sep 21, 2020
I HEARD A LOUD POP AND TIRES WAS BLOWING WHILE DRIVING ON THE STREET LOSS CONTROL OF THE CAR AND INTO A DITCH
Crash
1 injured
Incident date: Aug 8, 2020
ON 8/8/2020 I DROVE MY GENESIS G70 SPORT INTO MY HOME GARAGE DOORS AND CENTER SUPPORT BETWEEN THE TWO DOORS. IT WAS SLOW SPEED. I WATCHED AS MY CAR CONTINUED FORWARD WITH MY FOOT HARD ON THE BRAKE WITH NO BRAKING ACTION AT ALL. IT WAS A 100% BRAKE FAILURE. I HAVE NEVER PUT ANY VEHICLE INTO ANY OTHER VEHICLE OR ANY STRUCTURE IN MY 55 YEARS OF DRIVING. I HOLD A CDL. I WAS CERTIFIED BY THE NATI
... ONAL INSTITUTE FOR AUTOMOTIVE SERVICE EXCELLENCE IN AUTOMOTIVE BRAKING SYSTEMS IN 1976. I WAS SELLING BMWS IN THE MID 80S WHEN BOSCH DEVELOPED ABS. I WAS SELLING ACURAS IN 1987 WHEN HONDA MADE A LAME ATTEMPT AT THEIR OWN PROPRIETARY ANTI-LOCK BRAKING SYSTEM. I KNEW THE FIRST TIME I TESTED IT THAT IT WAS SUBPAR. AUTO MAGAZINES CONFIRMED THIS IN THEIR TESTS. I UNDERSTAND CARS. I HAVE NO AGENDA AGAINST HYUNDAI. MY LAST FIVE AUTO PURCHASES HAVE BEEN HYUNDAI PRODUCTS. MY GENESIS G70 IS THE FINEST CAR I HAVE EVER DRIVEN. BUT IT HAS A POTENTIALLY FATAL PRODUCT FLAW. AFTER SEVERAL DAYS OF TESTING, I DISCOVERED THE PARAMETERS NECESSARY TO ESSENTIALLY TURN OFF THE BRAKES, INTERRUPT THE FLOW OF BRAKE FLUID BETWEEN THE BRAKE PEDAL AND THE BRAKE PADS. I CAN NOW DUPLICATE THIS FAILURE WITH REGULARITY. AND I DO NOT THINK MY CAR IS UNIQUE. I BELIEVE I CAN REPLICATE THIS 100% FAILURE ON ANY G70, AND I WOULD LIKE TO TRY. GENESIS KNOWS THIS, REQUESTED THAT I SEND THEM A MASS OF DOCUMENTATION FOR MY CASE #17257270, WHICH I DID ON 8/30/2020. THREE EMAILS FROM HYUNDAI CONFIRMED RECEIPT OF EVERYTHING THEY REQUESTED. NICOLETTE COMPTON WITH HYUNDAI MOTOR AMERICA SAID THEY WOULD SEND AN ENGINEER/TECHNICIAN TO MY HOUSE SO I COULD DEMONSTRATE THE DEFECT. SINCE THEN SHE HAS IGNORED MY PHONE CALLS AND HAS HAD NO CONTACT WITH ME EXCEPT ON 9/9/2020 AT 6:02 PACIFIC TIME WHEN SHE ACCIDENTALLY PICKED UP MY FIFTH CALL TO HER, AND SAID SHE WAS JUST ABOUT TO CALL ME. HYUNDAI IS IGNORING ME.Read more
Crash
Incident date: Aug 22, 2020
THE CONTINENTAL TREADWEAR 400 TIRES THAT COME WITH THIS CAR ARE DANGEROUS. I HAD ONE SIDEWALL BLOWOUT AT ABOUT 35 MPH AFTER LESS THAN 6000 MILES OF DRIVING, AND HAD THE REPLACEMENT TIRE, NEW, DEVELOP BUBBLES ON THE SIDEWALL AGAIN AFTER LESS THAN 6000 MILES DRIVING, AND REPLACE THIS TIRE WITH ANOTHER BRAND. I CONTACTED CONTINENTAL TIRE CONCERNING THIS PROBLEM, BUT HAVE TO DATE RECEIVED NO RESPONSE.
... MANY TIRE REVIEWS ALSO POINT OUT THIS PROBLEM.Read more
Incident date: Aug 9, 2020
TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A YELLOW WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND DISCOVERED THE PASSENGER'S SIDE TIRE SIDEWALL WAS BLOWN OUT. THE CONTACT ALSO STATED THAT THE CHECK YOUR TPM
... S WARNING MESSAGE ALSO ILLUMINATED ON THE INSTRUMENT PANEL SOON AFTER THE FAILURE. THE CONTACT CALLED ROAD SIDE ASSISTANCE AND HAD THE TIRE REPLACED. THE TIRE WAS PART OF A REPLACEMENT SET OF TIRES WHICH WERE REPLACED BY THE GENESIS DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRE WAS 20,000.Read more
Incident date: May 2, 2020
CAR WAS COMPLETELY DEAD THREE TIMES, LUCKILY IT HAPPENED IN GARAGE, AND WAS TOWED TO DEALER. NEVER FIXED PROPERLY HAD TO GET RID OF UNRELIABLE, UNSAFE CAR.