Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,596 complaints for FREIGHTLINER
FREIGHTLINER
SPRINTER 3500
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Jun 13, 2011
Incident date: May 20, 2011
THE HANDLING OF THIS VEHICLE IS VERY UNSTABLE AT 50 MILES HOUR OR LESS. WIND COULD BE SOME OF THE PROBLEMS. OTHER VEHICLES DID NOT APPEAR TO HAVE THIS PROBLEM, AS THEY WOULD PASS US AND NOT TO HAPPY THAT WE COULDN'T DRIVE FASTER.
FREIGHTLINER
COLUMBIA
(2005) — ELECTRICAL SYSTEM
Jun 1, 2011
Incident date: Apr 11, 2001
2005 FREIGHTLINER COLUMBIA, UNIT 1 NOTICED SMOKE FROM HIS TRAILER AS HE PULLED AWAY FROM THE BOOTH AT EXIT 142. UNIT 1 PULLED TO THE BERM ON THE ON THE RAMP AND FOUND THE TRAILER WAS ON FIRE. THE TRACTOR WAS DISCONNECTED FROM THE TRAILER AND PULLED AHEAD . *BF (OHIO TRAFFIC CRASH REPORT # 10-0264-90)
Fire
FREIGHTLINER
FREIGHTLINER
(9999) — ELECTRICAL SYSTEM
Jun 1, 2011
Incident date: Apr 8, 2011
2009 FREIGHTLINER SEMI, UNIT 1 WAS TRAVELING WESTBOUND ON THE OHIO TURNPIKE, WHEN HE NOTICED A PROBLEM WITH HIS ELECTRICAL SYSTEM ON HIS TRUCK. WHEN HE LIFTED THE HOOD HE SAW A SMALL FIRE COMING FROM HIS ELECTRICAL BOX. *BF THE UNDERHOOD ELECTRICAL COMPONENTS BURNED AND MELTED. (OHIO TRAFFIC CRASH REPORT # 10-0147-89)*JB UPDATED 2/9/12 *CN
Fire
FREIGHTLINER
COLUMBIA
(2003) — TIRES
Jun 1, 2011
Incident date: Apr 24, 2011
2005 FREIGHTLINER CONVENTIONAL, UNIT 1 AND 2 WAS TRAVELING WESTBOUND ON THE OHIO TURNPIKE, WHEN UNIT 1 RIGHT SIDE TRAILER TIRE BLEW CAUSING TIRE DEBRIS TO STRIKE UNIT 2. *BF (OHIO TRAFFIC CRASH REPORT# 10-0163-89)*JB
FREIGHTLINER
FLN
(2005) — TIRES
Jun 1, 2011
Incident date: Apr 19, 2011
2005 FREIGHTLINER CONVENTIONAL, UNIT 1 WAS TRAVELING EAST ON THE OHIO TURNPIKE WHEN THE LEFT FRONT TIRE BLEW OUT. TIRE FRAGMENTS TORE THE LEFT FRONT BUMPER COVER OFF AND REMOVED THE LEFT HEAD LAMP APPARATUS. UNIT 1 PULLED TO THE INSIDE BERM. *BF (OHIO TRAFFIC CRASH REPORT # 10-0155-89)*JB
FREIGHTLINER
M2
(2006) — SERVICE BRAKES, AIR
May 31, 2011
Incident date: Jun 21, 2010
TL*THE CONTACT OWNS A 2006 FREIGHTLINER M2 LIGHT CHASSIS. THE CONTACT STATED THAT BOTH FRONT BRAKE CALIPERS LOCKED, HEATED UP AND ALMOST CAUGHT FIRE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE FRONT BRAKES WERE DISABLED AS A TEMPORARY FIX. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE TWO FRONT CALIPERS. THE REAR DRIVER SIDE CALIPERS WERE MALFUNCTIONING AS WELL. THE VEH... Read more
FREIGHTLINER
CASCADIA
(2009) — TIRES
Apr 28, 2011
Incident date: Mar 17, 2011
2009 FREIGHTLINER CASCADIA, UNIT 1 WAS WESTBOUND ON IR80 IN THE RIGHT LANE. THE LEFT STEER TIRE BLEW, CAUSING DAMAGE TO THE LEFT FRONT AND THE ENGINE COMPARTMENT. *BF ACCORDING TO THE POLICE REPORT, ALL OF THE TIRES WERE IN GOOD CONDITION, INCLUDING THE TIRE THAT SHREDDED. THE OFFICER BELIEVED THE TIRE FAILURE WAS DUE TO HEAT BUILD-UP. (OHIO TRAFFIC CRASH REPORT # 10-0215-90)*JB UPDATED 05/1... Read more
FREIGHTLINER
M2
(2007) — TIRES
Apr 28, 2011
Incident date: Mar 29, 2011
2007 FREIGHTLINER M2, UNIT 1 WAS TRAVELING ON THE OHIO TURNPIKE. THE RIGHT FRONT TIRE BLEW OUT CAUSING UNIT 1 TO DRIVE OFF RIGHT SIDE OF ROADWAY AND STRIKE THE GUARDRAIL. *BF (OHIO TRAFFIC CRASH REPORT # 10-0205-91)*JB UPDATED 05/11/11* BF
Crash
FREIGHTLINER
CONVENTIONAL
(2008) — TIRES
Apr 28, 2011
Incident date: Mar 26, 2011
2008 FREIGHTLINER CONVENTIONAL, UNIT 1 WAS TRAVELING WESTBOUND ON THE OHIO TURNPIKE IN THE CENTER LANE AT THE 113 MILEPOST. UNIT 2 WAS TRAVELING IN THE RIGHT LANE. UNIT 2 BLEW OUT A TIRE AND THE DEBRIS FROM THE TIRE STRUCK THE WINDSHIELD OF UNIT 1 CAUSING DAMAGE. *BF THE FRONT DRIVE AXLE OF THE SEMI WAS ALSO DAMAGED. (OHIO TRAFFIC CRASH REPORT # 10-0230-90)*JB
FREIGHTLINER
CLASSIC
(1999) — SERVICE BRAKES, AIR
Apr 28, 2011
Incident date: Mar 8, 2011
1999 FREIGHTLINER CLASSIC, UNIT 1 WAS HEADING EASTBOUND IN THE OHIO TURNPIKE WHEN HIS RIGHT REAR TRACTOR BRAKES CAUGHT FIRE. BF (OHIO TRAFFIC CRASH REPORT # 10-0119-89)*JB UPDATED 07/12/11 *BF
Fire
FREIGHTLINER
SPRINTER 3500
(2010) — AIR BAGS
Apr 7, 2011
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 3500. UPON STARTING THE VEHICLE, THE SRS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
FREIGHTLINER
CASCADIA
(2011) — STRUCTURE
Mar 21, 2011
Incident date: Feb 3, 2011
2011 FREIGHTLINER CASCADIA UNIT 1 WAS TRAVELING EAST ON THE OHIO TURNPIKE IN THE RIGHT LANE. UNIT 1 TRAILER ROOF COLLAPSED AND SPLIT THE TRAILER IN HALF. UNIT 1 PULLED OFF ONTO THE RIGHT BERM WHERE IT BECAME DISABLED. *BF (OHIO TRAFFIC CRASH REPORT # 10-0069-90)*JB UPDATED 03/29/11 *BF
FREIGHTLINER
COLUMBIA
(2001) — TRAILER HITCHES
Mar 7, 2011
Incident date: Jan 23, 2011
2001 FREIGHTLINER COLUMBIA CLASS, UNIT 1 TRAILER BECAME DISCONNECTED. UNIT 1 TRAILER STRUCK THE POWER UNIT WHILE ATTEMPTING TO STOP. UNIT 1 POWER UNIT AND TRAILER CAME TO REST IN THE RIGHT LANE. *BF UPDATED 03/21/11 *BF (OHIO TRAFFIC CRASH REPORT # 10-0047-90) *JB
Crash
FREIGHTLINER
BUSINESS CLASS M2 106V
(2006) — EXTERIOR LIGHTING
Feb 25, 2011
Incident date: Feb 4, 2011
TL* THE CONTACT OWNS A 2006 FREIGHTLINER BUSINESS CLASS M2 106V. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THE CRUISE CONTROL WOULD NOT DEACTIVATE WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE CONTACT STATED THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT DIAGNOSE T... Read more
FREIGHTLINER
CASCADIA
(2009) — STEERING
Feb 16, 2011
Incident date: Feb 2, 2011
RACK AND PINION STEERING LOCKING ON TRUCKS WHILE GOING DOWN THE ROAD,I HAVE 4 TRUCKS ALL WITH RACK AND PINION STEERING, THEY ARE LOCKING UP SO DRIVERS CAN NOT TURN OR STEER THEM.*TR
FREIGHTLINER
CASCADIA
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Feb 14, 2011
Incident date: Feb 12, 2011
I HAVE BEEN DRIVING A 2010 FREIGHTLINER CASCADIA TRUCK EQUIPPED WITH A SO-CALLED HARD BRAKING DETECTION SYSTEM. I AM ENGINEER MYSELF AND, AFTER A WHOLE YEAR I CAME TO A CLEAR CONCLUSION THAT THE SYSTEM DOESN'T WORK ON ROAD WITH POOR CONDITIONS LIKE BUMPY OR SLIPPERY. THE REAL PROBLEM IS THAT TRUCK DRIVERS TAKE THE BLAME FROM THEIR COMPANY FOR THIS AND IT IS RISKY. TRUCK DRIVING IS BY ITSELF IS VER... Read more
FREIGHTLINER
BUSINESS CLASS M2
(2007) — SERVICE BRAKES, HYDRAULIC
Feb 13, 2011
Incident date: Dec 31, 2010
I HAVE A FREIGHTLINER M2 BUSINESS CLASS HAULER WITH 60000 MILES IN AUG 2010 THE LEFT REAR CALIPER LOCKED UP OVER HEATING AND BURNING OUT THE ABS SENSOR, PADS AND ROTOR HAD TO BE TURNED. THIS WORK WAS DONE BY THE LOCAL FREIGHTLINER DEALER. ON 12-31-10 THE RIGHT REAR CALIPER LOCKED UP AND AGAIN BURNED OUT THE ABS SENSOR AND OVER HEATED THE BRAKES. I AGAIN TOOK MY TRUCK TO THE FREIGHTLINER DEALER F... Read more
FREIGHTLINER
CLASSIC
(2006) — TIRES
Feb 6, 2011
Incident date: Dec 20, 2010
2006 FREIGHTLINER SEMI, WAS DISABLED ON THE BERM WITH IT'S HAZARD LIGHTS ON AND A PATROL CAR BEHIND IT DUE TO LOSING A SET OF TRAILER TIRES. UPON COMING TO A STOP AT THE 148.4 MILE POST. UNIT 2'S BRAKE DRUM FELL OFF AND ROLLED INTO TRAFFIC. UNIT 1 STRUCK THE BRAKE DRUM AND CONTINUED ON A LITTLE FURTHER BEFORE COMING TO A STOP. *BF ACCORDING TO THE POLICE REPORT, THE DRIVER WAS ASKED TO MOVE... Read more
FREIGHTLINER
CLASSIC
(2006) — SERVICE BRAKES, AIR
Feb 6, 2011
Incident date: Dec 20, 2010
2006 FREIGHTLINER SEMI, WAS DISABLED ON THE BERM WITH IT'S HAZARD LIGHTS ON AND A PATROL CAR BEHIND IT DUE TO LOSING A SET OF TRAILER TIRES. UPON COMING TO A STOP AT THE 148.4 MILE POST. UNIT 2'S BRAKE DRUM FELL OFF AND ROLLED INTO TRAFFIC. UNIT 1 STRUCK THE BRAKE DRUM AND CONTINUED ON A LITTLE FURTHER BEFORE COMING TO A STOP. *BF ACCORDING TO THE POLICE REPORT, THE DRIVER WAS ASKED TO MOVE... Read more
FREIGHTLINER
CASCADIA
(2008) — STEERING
Jan 5, 2011
Incident date: Dec 26, 2010
I HAD MADE AN OBSERVATION THAT THE RS STEER TIRE WAS WEARING VERY FAST AND WORE A NEW TIRE DOWN TO THE WEAR BARS IN 2 MONTHS. I BROUGHT THE VEHICLE INTO A FREIGHTLINER FACILITY FOR AN ALIGNMENT. THE SERVICE MANAGER TOLD ME THAT THE RACK IN THE RACK AND PINION STEERING MECHANISMS WAS FAULTY AND NEEDED TO BE REPLACED BUT UNFORTUNATELY THEY DO NOT MAKE THIS PART ANY LONGER AND HAVE NO SERVICE PARTS... Read more
FREIGHTLINER
SPRINTER 3500
(2008) — STEERING:HYDRAULIC POWER ASSIST:PUMP
Jan 5, 2011
Incident date: Jan 3, 2011
2008 FREIGHTLINER SPRINTER 3500. CONSUMER WRITES IN REGARDS TO A SAFETY CONCERN WITH THE POWER STEERING PUMP *TGW THE CONSUMER STATED THE ORIGINAL POWER STEERING PUMP FAILED WHEN THE VEHICLE WAS PRACTICALLY NEW WITH 9,741 MILES. THE PUMP WAS REPLACED UNDER WARRANTY. NOW WITH LESS THAN 13,000 MILES ON THE VEHICLE, THE NEW PUMP HAS ALSO FAILED. *JB
FREIGHTLINER
CONVENTIONAL
(2007) — UNKNOWN OR OTHER
Jan 5, 2011
Incident date: Nov 10, 2010
2007 FREIGHTLINER CONVENTIONAL, UNIT 1 AND 2 WERE TRAVELING WESTBOUND. A REAR TIRE ON UNIT 1 BLEW AND THE DEBRIS FROM IT STRUCK THE FRONT OF THE UNIT 2. UNIT 1 CONTINUED ON AND DID NOT STOP. *BF (OHIO TRAFFIC CRASH REPORT # 10-0786-90)*JB UPDATED 01/14/11 *BF
FREIGHTLINER
CASCADIA
(2009) — VISIBILITY:WINDSHIELD
Nov 17, 2010
Incident date: Oct 22, 2010
IT APPEARS THAT A LEAK IN THE WINDSHIELD HAS CAUSED THE COMPUTER/ELECTRONICS TO GO HAYWIRE WHILE DRIVING IN A RAIN STORM. WIPERS WOULD STOP WORKING, ENGINE SHUT DOWN LIGHTS WOULD COME ON AND OFF, WINDSHIELD WASHERS JUST STARTED SHOOTING FLUID ONTO THE WINDSHIELD, CHECK ENGINE LIGHT CAME ON AND DIDN'T GO OFF. SEVERAL OTHER ELECTRICAL COMPONENTS STOPPED WORKING. THE COMPUTER AND FUSE BLOCK WAS... Read more
FREIGHTLINER
CARGO
(2002) — UNKNOWN OR OTHER
Nov 1, 2010
Incident date: Sep 7, 2010
2002 FREIGHTLINER SEMI, TIRE CAME OFF. UNIT 1 CHANGED LANE AND STRUCK A TIRE THAT WAS IN THE ROAD BELONGED TO UNIT 2 WHO WAS STANDING BY TO TRY AND RETRIEVE IT. BF
FREIGHTLINER
BUSINESS CLASS M2
(2007) — SERVICE BRAKES, HYDRAULIC
Oct 29, 2010
Incident date: Oct 15, 2010
I HAVE A 2007 SPORTCHASSIS (FREIGHTLINER BUSINESS CLASS M2) WITH 8000 MILES, WHILE DRIVING THE RIGHT CALIPER LOCKED UP AND CAUGHT FIRE, I WAITED FOR TRUCK TO COOL DOWN AND DROVE HOME. NEXT TIME I TOOK THE TRUCK OUT, ABT A WEEK LATER, THE LEFT CALIPER DID THE SAME THING. I CHECKED THE CALIPERS ARE FINE, THE BRAKE FLUID IS ALSO OK. I HAVE TRIED CONTACTING FREIGHTLINER SPORTCHASSIS IN OKLAHOMA WHERE ... Read more
Fire
FREIGHTLINER
FREIGHTLINER
(2002) — TIRES
Oct 25, 2010
Incident date: Sep 7, 2010
2002 FREIGHTLINER SEMI TIRE CAME OFF AND TWO OTHER VEHICLES STUCK THE TIRE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0598-90)*JB
FREIGHTLINER
CONVENTIONAL
(2007) — TIRES
Sep 22, 2010
Incident date: Aug 27, 2010
2007 FREIGHTLINER CONVENTIONAL, WESTBOUND WHEN THE RIGHT REAR TRAILER TIRE BLEW OUT CAUSING A PIECE OF THE TIRE TO COME OFF. UNIT 2 BEHIND UNIT 1 IMMEDIATELY STRUCK THE TIRE, THROWING IT INTO THE PATH OF UNIT 3 WHO WAS IN THE RIGHT LANE. UNIT 3 THEN STRUCK THE TIRE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0577-90)*JB
FREIGHTLINER
CENTURY CLASS
(2000) — TIRES
Sep 22, 2010
Incident date: Aug 24, 2010
2000 FREIGHTER CENTURY CLASS, UNIT 1 AND UNIT 2 WERE WESTBOUND ON THE OHIO TURNPIKE. UNIT 1 REAR INSIDE TIRE BLEW OUT. THE DEBRIS FROM THE LEFT REAR TRACTOR MUD FLAP STRUCK UNIT 2 CAUSING DAMAGE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0506-91)*JB
FREIGHTLINER
CUSTOM CHASSIS
(2009) — SERVICE BRAKES, ELECTRIC
Sep 19, 2010
Incident date: Sep 2, 2010
A SPECIFIC MODEL OF FREIGHTLINER CHASIS REQUIRES THE BRAKE PEDAL TO MOVE 1 AND 1/2 INCHES BEFORE THE BRAKE LIGHT ARE SWITCHED ON. I WOULD DESCRIBE THE 1 AND1/2 TRAVEL TO BE THE BRAKE PEDAL PRESSURE OF A 8/10'S PANIC STOP. IN OTHER WORD MORE THAN WHAT IS USED DURING NORMAL DRIVING. *TR
FREIGHTLINER
BUSINESS CLASS M2
(2005) — SUSPENSION:REAR:AXLE:SPINDLE
Sep 9, 2010
Incident date: Sep 25, 2009
TL* THE CONTACT OWNS A 2005 FREIGHTLINER BUSINESS CLASS M2. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER SIDE TIRE AND WHEEL ASSEMBLY DETACHED FROM THE VEHICLE AND ROLLED ACROSS THE ROAD CRASHING INTO THE SIDE OF A BRICK HOUSE CAUSING MODERATE DAMAGE. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THAT THE FAI... Read more
Crash
FREIGHTLINER
CENTURY CLASS
(2004) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Aug 30, 2010
Incident date: Jul 7, 2010
2004 FREIGHTLINER CENTURY, VEHICLE CAUGHT FIRE.*BF ACCORDING TO THE POLICE REPORT, THE TRUCK HAD ENGINE TROUBLE. THE DRIVER COMPLAINED OF LEG AND SHOULDER INJURY WHEN HE JUMPED FROM THE TRUCK. (OHIO TRAFFIC CRASH REPORT # 10-0397-91)*JB UPDATED 09/13/10*BF
Fire
FREIGHTLINER
COLUMBIA
(2005) — WHEELS:LUGS/NUTS/BOLTS/STUDS
Aug 30, 2010
Incident date: Jul 30, 2010
2005 FREIGHTLINER COLUMBIA , SUFFERED A MECHANICAL FAILURE WITH LEFT REAR DRIVE AXLE DUAL ASSEMBLY. *BF THE ASSEMBLY DETACHED FROM THE SEMI AND CROSSED INTO THE EASTBOUND LANES. THE BOLTS HOLDING THE TIRE ON HAD COMPLETELY SHEARED OFF. (OHO TRAFFIC CRASH REPORT # 10-0316-89) *JB UPDATED 09/13/10*BF
FREIGHTLINER
FLD120
(1998) — TIRES
Aug 30, 2010
Incident date: Jul 8, 2010
1998 FREIGHTLINER FLD120 RIGHT FRONT STEER TIRE BLEWOUT CAUSING DAMAGE TO THE DRIVE UNIT AND LEFT FRONT SIDE OF THE HOOD. *BF (OHIO TRAFFIC CRASH REPORT # 10-0398-91)*JB UPDATED 09/13/10*BF UPDATED 09/28/10 *BF UPDATED VOQ 10/01/10
FREIGHTLINER
BUSINESS CLASS M2
(2006) — SUSPENSION:FRONT:WHEEL BEARING
Aug 18, 2010
Incident date: Apr 1, 2009
TL* THE CONTACT OWNS A 2006 FREIGHTLINER BUSINESS CLASS M2. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THERE WAS SMOKE COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH FRONT WHEEL BEARINGS WERE REPLACED UNDER WARRANTY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER ON BOTH OCCASIONS WHERE THE FRONT... Read more
Fire
FREIGHTLINER
COLUMBIA
(2008) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Aug 9, 2010
Incident date: Aug 3, 2010
2008 CAT C15 ACERT ENGINE SHUTS DOWN. WE HAVE 3 OF THESE UNITS IN CLASS 8 TRUCKS ALL HAVE NUMEROUS PROBLEMS WITH THE EXHAUST TREATMENT SYSTEM ALL HAVE BEEN IN FOR REPAIR MANY TIMES. WHEN THE SYSTEM FAILS THE ENGINE DERATES POWER CAUSING A TRAFFIC PROBLEM DUE TO SLOW MOVING VEHICLE ON AN INTERSTATE HIGHWAY, SOON AFTER IT DERATES THE ENGINE WILL SHUT DOWN COMPLETELY AGAIN A SAFETY ISSUE WITH A STALL... Read more
FREIGHTLINER
CENTURY
(2006) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Jul 28, 2010
Incident date: Jul 27, 2010
TL* THE CONTACT OWNS A 2006 FREIGHTLINER CENTURY. THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED FAILURE WHEN THE CONTACT WAS ADVISED THAT THE VEHICLE WAS INCLUDED IN TWO RECALLS (NHTSA CAMPAIGN ID NUMBERS 07V473000: ENGINE AND ENGINE COOLING: COOLING SYSTEM: RADIATOR ASSEMBLY AND 09V357000: STEERING: RACK AND PINION). THE DEALER ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS NE... Read more
FREIGHTLINER
CENTURY
(2006) — STEERING:RACK AND PINION
Jul 28, 2010
Incident date: Jul 27, 2010
TL* THE CONTACT OWNS A 2006 FREIGHTLINER CENTURY. THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED FAILURE WHEN THE CONTACT WAS ADVISED THAT THE VEHICLE WAS INCLUDED IN TWO RECALLS (NHTSA CAMPAIGN ID NUMBERS 07V473000: ENGINE AND ENGINE COOLING: COOLING SYSTEM: RADIATOR ASSEMBLY AND 09V357000: STEERING: RACK AND PINION). THE DEALER ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS NE... Read more
FREIGHTLINER
CENTURY CLASS
(2006) — POWER TRAIN
Jul 22, 2010
Incident date: Jul 21, 2010
NORMAL DRIVING EXPERIENCE TRAVELING ON A DIVIDED HIGHWAY W/ TRAFFIC LIGHTS, GOING APPROX 25-30 MPH, THEN THE TRUCK WOULD NOT UP OR DOWN SHIFT, AND BEGAN UNCONTROLLED ACCELERATION, 30 MPH OR SO, GOT THE TRUCK OFF TO THE SIDE OF ROAD AND SHUT IT DOWN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. *TR
FREIGHTLINER
BUSINESS CLASS
(2003) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Jul 6, 2010
Incident date: Jun 5, 2010
TL*THE CONTACT OWNS A 2003 MERCEDES BUSINESS CLASS. THE CONTACT STATED THAT THE REPAIR FOR THE NHTSA RECALL, CAMPAIGN ID NUMBER: 09V418000, ENGINE AND ENGINE COOLING, EXHAUST SYSTEM WAS PERFORMED ON HIS VEHICLE. THE CONTACT ALSO STATED THAT THE EGR ASSEMBLY WAS DEFECTIVE AND SHOULD HAVE BEEN REPLACED WHEN THE RECALL REPAIR WAS DONE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000.
FREIGHTLINER
BUSINESS CLASS
(2003) — UNKNOWN OR OTHER
Jun 22, 2010
Incident date: Jun 21, 2010
DAIMLER VANS, LLC SAFETY RECALL 2010-040002 CALLED FREIGHTLINER DEALER IN OAK CREEK, WI (TRUCK COUNTRY, INC.) THEY HAVE NO INFORMATION AND CANNOT DO THE REPAIR ACCORDING TO THE SAFETY RECALL. I TRIED CALLING DAIMLER AND LISTENED TO MUSIC ON HOLD FOR 40 MINUTES. I GOT NOWHERE WITH THEM! *TR
FREIGHTLINER
COLUMBIA
(2006) — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
Jun 17, 2010
Incident date: May 4, 2010
TL* THE CONTACT OWNS A 2006 COLUMBIA FREIGHTLINER. THE CONTACT STATED THE PLASTIC FUEL LINE FRACTURED. THE DEALER REPLACED THE PLASTIC FUEL LINE WITH A METAL FUEL LINE BUT IT ALSO FAILED. THE SEMI WAS NOT YET TAKEN TO THE DEALER FOR THE SECOND FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 500,000 UPDATED 8/18/10 *CN THE CONSUMER STATED WHEN HE PARKED, HE NOTICED THAT AL... Read more
FREIGHTLINER
COLUMBIA
(2006) — FUEL SYSTEM, DIESEL
Jun 17, 2010
Incident date: May 4, 2010
TL* THE CONTACT OWNS A 2006 COLUMBIA FREIGHTLINER. THE CONTACT STATED THE PLASTIC FUEL LINE FRACTURED. THE DEALER REPLACED THE PLASTIC FUEL LINE WITH A METAL FUEL LINE BUT IT ALSO FAILED. THE SEMI WAS NOT YET TAKEN TO THE DEALER FOR THE SECOND FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 500,000 UPDATED 8/18/10 *CN THE CONSUMER STATED WHEN HE PARKED, HE NOTICED THAT AL... Read more
FREIGHTLINER
SPRINTER 2500
(2003) — FUEL SYSTEM, DIESEL
Jun 15, 2010
Incident date: Jun 15, 2010
I RECEIVED A RECALL NOTICE FOR MY VEHICLE. I CONTACTED THE NUMBER IN THE LETTER TO HAVE THE PROBLEM CORRECTED. AFTER SPEAKING WITH A REPRESENTATIVE, I WAS INFORMED THAT THE CLOSEST REPAIR CENTER WAS 110 MILES AWAY. THE SERVICE CENTER WHERE THE WORK WOULD BE PERFORMED IS ONLY OPEN M-F, 7A-5P. IN ORDER FOR ME TO GET THE AFFECTED VEHICLE FOR REPAIRED, I WOULD HAVE TO TAKE OFF WORK AND LOSE A DAY'... Read more
FREIGHTLINER
CENTURY CLASS
(2003) — SERVICE BRAKES, AIR
Jun 3, 2010
Incident date: Apr 6, 2010
2003 FREIGHTLINER CENTURY CLASS, BRAKES FAILURE, VEHICLE FAILED TO STOP AND STRUCK THE REAR OF ANOTHER VEHICLE. *BF ACCORDING TO THE POLICE REPORT, THE BRAKES FAILED DUE TO THE DRIVER NOT DOING A PRE-TRIP INSPECTION ON THE SEMI TRUCK. THREE VIOLATIONS WERE NOTICED BY THE COMMERCIAL INSPECTOR. THE THREE VIOLATIONS WERE AS FOLLOWS: THE AXLE #2 CHAMBER WAS LOOSE, SECUREMENT BRACKET ATTACHMENTS POIN... Read more
Crash
FREIGHTLINER
ACTERRA
(2004) — POWER TRAIN:AXLE ASSEMBLY
May 25, 2010
Incident date: Mar 18, 2010
2004 FREIGHTLINER ACTERRA TRUCK. CONSUMER REQUESTS REIMBURSEMENT FOR EXPENSES INCURRED WHEN THE WHEEL ALMOST COMPLETELY SEPARATED FROM THE TRUCK WHILE DRIVING *TGW THE CONSUMER EXPERIENCED THE FAILURE PRIOR TO RECEIVING THE RECALL NOTICE. RECALL # 08V137000. *JB
FREIGHTLINER
CONVENTIONAL
(2008) — POWER TRAIN:DRIVELINE:DRIVESHAFT
May 6, 2010
Incident date: Mar 23, 2010
2008 FREIGHTLINER CONVENTIONAL LOST ITS DRIVE SHAFT ONTO THE ROADWAY. *BF *OHIO TRAFFIC CRASH REPORT # 10-0146-91) *JB UPDATED 05/13/10 *BF
FREIGHTLINER
CONVENTIONAL
(2000) — UNKNOWN OR OTHER
May 5, 2010
Incident date: May 1, 2010
GREETINGS, THERE IS A COLEMAN OIL TANKER TRUCK IN SPOKANE, WA THAT NEVER STOPS AT THE TWO RAILROAD TRACKS IN FRONT OF OUR BUSINESS. WHY DOES EVERY OTHER TRUCK DRIVER STOP, YET HE DOES NOT? HE IS TRUCK #50 WITH AN IDAHO LICENSE NUMBER [XXX] . HE HAS A FEW MARKER LIGHTS NOT WORKING ON HIS TANKER, TOO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(... Read more
FREIGHTLINER
BUSINESS CLASS M2
(2003) — POWER TRAIN:AXLE ASSEMBLY
May 1, 2010
Incident date: Mar 24, 2010
HAD TO REPLACE THE SEAL ON THE AXLE TWICE IN 6 MONTHS. WHILE DRIVING ON THE FREEWAY THE ENTIRE RIGHT WHEEL BROKE OFF AND RAN OFF THE ROAD CAUSING AN ACCIDENT. MY TRUCK HAD TO BE TOWED AND THE WHEEL WAS RECOVERED AND THE WHOLE WHEEL ASSEMBLY HAD TO BE REPLACED. THE OLD PARTS DISINTEGRATED DURING THE ACCIDENT. *TR
FREIGHTLINER
COLUMBIA
(2007) — VISIBILITY:WINDSHIELD WIPER/WASHER
Apr 27, 2010
Incident date: Mar 14, 2004
TL* THE CONTACT OWNS A 2007 FREIGHTLINER COLUMBIA 120 TRUCK. THE CONTACT STATED THAT THE WATER FROM THE FRONT WINDSHIELD WIPERS WOULD OBSTRUCT HIS VIEW WHENEVER IT WAS RAINING AND WATER WAS ON THE OUTSIDE REARVIEW MIRRORS. THE VEHICLE HAD NOT BEEN DIAGNOSED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1,000,000. UPDATE... Read more
FREIGHTLINER
CASCADIA
(2010) — FUEL SYSTEM, DIESEL
Apr 27, 2010
Incident date: Nov 20, 2009
TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THE FUEL LEVEL INDICATOR WAS READING INACCURATE FUEL LEVELS. THE REPAIRS WERE MADE TWICE BEFORE TO THE SENDING UNIT AND THIS WAS THE THIRD FAILURE OF THE FUEL LEVEL INDICATOR. THE INITIAL FAILURE MILEAGE WAS 40,000 AND THE CURRENT WAS 142,000.