Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,596 complaints for FREIGHTLINER
FREIGHTLINER
BUSINESS CLASS M2
(2005) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Jun 25, 2014
Incident date: Jun 1, 2007
I BOUGHT THIS TRUCK IN 2006 BUT EVERY YEAR I HAVE TO REPLACE THE HEATER BLOWER MOTOR AND SOONER IF I RUN THE HEATER OR AIR CONDITIONER ON HI I HAVE TO REPLACE EVERY MONTH OR SO.THE GROUND WIRE GETS HOT AND THE MOTOR GOES BAD.A RECALL NEEDS TO BE DONE ON THIS VEHICLE AND A NEW MODEL OF HEATER BLOWER MOTOR NEEDS TO BE INSTALLED.BECAUSE THE FRENCH MADE MODEL DON'T LAST VERY LONG AT ALL. *TR
FREIGHTLINER
BUSINESS CLASS M2
(2005) — ELECTRICAL SYSTEM
Jun 25, 2014
Incident date: Jun 1, 2007
I BOUGHT THIS TRUCK IN 2006 BUT EVERY YEAR I HAVE TO REPLACE THE HEATER BLOWER MOTOR AND SOONER IF I RUN THE HEATER OR AIR CONDITIONER ON HI I HAVE TO REPLACE EVERY MONTH OR SO.THE GROUND WIRE GETS HOT AND THE MOTOR GOES BAD.A RECALL NEEDS TO BE DONE ON THIS VEHICLE AND A NEW MODEL OF HEATER BLOWER MOTOR NEEDS TO BE INSTALLED.BECAUSE THE FRENCH MADE MODEL DON'T LAST VERY LONG AT ALL. *TR
FREIGHTLINER
COLUMBIA
(2007) — STRUCTURE
Apr 30, 2014
Incident date: Mar 1, 2012
THE VIN LAST 6: [XXX] ; ZF MERIT OR,12 SPEED AUTOMATIC TRANSMISSION THE CENTER CARRIER BEARING WHICH SUPPORTS THE OUTPUT SHAFT AFTER THE TRANSMISSION DID NOT LAST MORE THAN 3 YEARS AND HAD EXCESSIVE PLAY. THE FIRST REPAIR INVOICE WAS ON 3/1/2012 AND THE MOST RECENT REPAIR WAS ON 4/28/2014. THE RUBBER COMPOUND USED IN THE CENTER CARRIER BEARING NEEDS TO BE REEVALUATED. ONCE THE CENTER CARRIER BE... Read more
FREIGHTLINER
CASCADIA
(2013) — VEHICLE SPEED CONTROL
Apr 24, 2014
Incident date: Aug 8, 2012
TL* THE CONTACT OWNS A 2013 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ON, THE ON GUARD COLLISION SAFETY SYSTEM ENGAGED AND CAUSED THE VEHICLE TO SUDDENLY STOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 225,546.
FREIGHTLINER
COLUMBIA
(2006) — SEAT BELTS
Apr 16, 2014
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2006 FREIGHTLINER CONVENTIONAL COLUMBIA. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH IN ICY CONDITIONS, THE SEAT BELT DID NOT PROVIDE ENOUGH SLACK AND MADE IT DIFFICULT TO REACH THE TRAILER BRAKE AND CAUSED THE CONTACT TO LOSE CONTROL AND ROLLOVER. THE CONTACT SUSTAINED 3 BROKEN RIBS AND A CRACKED SHOULDER BLADE. THE TRUCK WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED ... Read more
Crash
1 injured
FREIGHTLINER
CASCADIA
(2014) — SERVICE BRAKES
Apr 9, 2014
Incident date: Dec 23, 2013
WITH MERITOR WABCO ONGUARD CRUISE CONTROL EQUIPPED FROM THE FACTORY. THE CRUISE CONTROL UNIT OFTEN TIMES SLAMS ON THE BRAKES AFTER ERRONEOUSLY DETECTING AN IMMINENT COLLISION. IT FREQUENTLY HARD BRAKES AFTER DETECTING ITEMS THAT ARE WELL OUT OF THE TRAVEL PATH OF THE VEHICLE. THIS BEHAVIOR IS NOT PREDICTABLE TO EITHER THE DRIVER OR NEARBY VEHICLES, AND WILL EVENTUALLY LEAD TO A CRASH OR A DANGEROU... Read more
FREIGHTLINER
CASCADIA
(2014) — VEHICLE SPEED CONTROL
Apr 9, 2014
Incident date: Dec 23, 2013
WITH MERITOR WABCO ONGUARD CRUISE CONTROL EQUIPPED FROM THE FACTORY. THE CRUISE CONTROL UNIT OFTEN TIMES SLAMS ON THE BRAKES AFTER ERRONEOUSLY DETECTING AN IMMINENT COLLISION. IT FREQUENTLY HARD BRAKES AFTER DETECTING ITEMS THAT ARE WELL OUT OF THE TRAVEL PATH OF THE VEHICLE. THIS BEHAVIOR IS NOT PREDICTABLE TO EITHER THE DRIVER OR NEARBY VEHICLES, AND WILL EVENTUALLY LEAD TO A CRASH OR A DANGEROU... Read more
FREIGHTLINER
BUSINESS CLASS M2 106V
(2006) — EXTERIOR LIGHTING
Apr 5, 2014
Incident date: Dec 24, 2013
ON OR ABOUT DECEMBER 24, 2013 THE DRIVER OF THE 2006 FREIGHTLINER M2 106 NOTICED A BURNING SMELL FOLLOWED BY SMOKE WHILE HE WAS OPERATING THE TRUCK. THE DRIVER INDICATED THE SMOKE BEGAN COMING FROM THE SEAM WHERE THE COWL AND HOOD MEET, OFFSET RIGHT OF THE CENTER OF THE TRUCK. THE DRIVER SAID THE SMOKE QUICKLY TURNED TO FIRE WHICH HE WAS UNABLE TO CONTROL AND MINUTES LATER AUTHORITIES ARRIVED TO E... Read more
Fire
FREIGHTLINER
BUSINESS CLASS M2 106V
(2006) — ELECTRICAL SYSTEM
Apr 5, 2014
Incident date: Dec 24, 2013
ON OR ABOUT DECEMBER 24, 2013 THE DRIVER OF THE 2006 FREIGHTLINER M2 106 NOTICED A BURNING SMELL FOLLOWED BY SMOKE WHILE HE WAS OPERATING THE TRUCK. THE DRIVER INDICATED THE SMOKE BEGAN COMING FROM THE SEAM WHERE THE COWL AND HOOD MEET, OFFSET RIGHT OF THE CENTER OF THE TRUCK. THE DRIVER SAID THE SMOKE QUICKLY TURNED TO FIRE WHICH HE WAS UNABLE TO CONTROL AND MINUTES LATER AUTHORITIES ARRIVED TO E... Read more
Fire
FREIGHTLINER
CASCADIA
(2009) — STEERING
Mar 18, 2014
Incident date: Feb 28, 2014
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TIE ROD END HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 09V357000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CO... Read more
FREIGHTLINER
CASCADIA
(2013) — SERVICE BRAKES
Jan 28, 2014
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 2013 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE J-BRAKE AND TRAILER BRAKE ERRONEOUSLY ENGAGED. THE CONTACT ALSO MENTIONED THAT THE BRAKES INTERMITTENTLY FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ON GUARD SYSTEM HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE ... Read more
FREIGHTLINER
CASCADIA
(2008) — STEERING
Jan 28, 2014
Incident date: Jan 24, 2014
TL* THE CONTACT OWNS 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V514000 (STEERING) AND REPAIRED. THE CONTACT WAS REVERSING WHEN THE POWER STEERING ASSIST FAILED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ASSIST WITH REPAIRS BECAUSE THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 666,... Read more
FREIGHTLINER
COLUMBIA
(2009) — ENGINE
Dec 6, 2013
Incident date: Dec 2, 2013
2008 CATERPILLAR ACERT C13 CRANKCASE BREATHER FILTER CLOGGED BECAUSE OF DESIGN. CAUSED TRUCK TO SHUT DOWN IN TRAFFIC CREATING A SAFETY INCIDENT. *TR
FREIGHTLINER
STERLING ACTERRA
(2005) — STRUCTURE
Nov 6, 2013
Incident date: Sep 8, 2011
AFTER HAVING THE TOW TRUCK FOR ABOUT THREE YEARS, THE DASH OF THE TOW TRUCK BEGAN TO BREAK EVERYWHERE UP TO SPLIT IN SEVERAL PLACES OF THE SAME. A FEW MONTHS AGO THE FUSE BOX FELL OFF CAUSING THE IMPACT TO THE FOOT OF A CUSTOMER WHO WAS MOUNTED ON THE TOW TRUCK AT THE TIME. THERE IS ANY CHANCE THAT YOU CAN DO SOMETHING ABOUT THIS SITUATION IN PARTICULAR OF THE TOW TRUCK. THERE IS SOMETHING THAT YO... Read more
1 injured
FREIGHTLINER
SPRINTER 2500
(2005) — STRUCTURE:BODY:DOOR
Nov 6, 2013
Incident date: Nov 6, 2013
2005 FREIGHTLINER SPRINTER VAN 2500 WITH NO SIDE DOOR OR REAR DOOR GLASS. THE DRIVER MUST USE THE OUTSIDE MIRRORS TO MERGE IN TRAFFIC. THE OUTSIDE MIRRORS THAT ARE NOT HEATED WILL FOG UP WHEN DRIVING IN DIFFERENT ELEVATIONS CAUSING THE DRIVER TO BE BLIND. I BELIEVE THIS IS A SAFETY ISSUE WHERE ALL FULL SIZE COFFIN VANS WITH NO SIDE OR REAR GLASS SHOULD HAVE HEATED OUTSIDE MIRRORS FROM THE FACTOR... Read more
FREIGHTLINER
SPRINTER 2500
(2005) — VISIBILITY/WIPER
Nov 6, 2013
Incident date: Nov 6, 2013
2005 FREIGHTLINER SPRINTER VAN 2500 WITH NO SIDE DOOR OR REAR DOOR GLASS. THE DRIVER MUST USE THE OUTSIDE MIRRORS TO MERGE IN TRAFFIC. THE OUTSIDE MIRRORS THAT ARE NOT HEATED WILL FOG UP WHEN DRIVING IN DIFFERENT ELEVATIONS CAUSING THE DRIVER TO BE BLIND. I BELIEVE THIS IS A SAFETY ISSUE WHERE ALL FULL SIZE COFFIN VANS WITH NO SIDE OR REAR GLASS SHOULD HAVE HEATED OUTSIDE MIRRORS FROM THE FACTOR... Read more
FREIGHTLINER
FLD-120
(1993) — TIRES
Oct 23, 2013
Incident date: Feb 17, 2012
TL* THE CONTACT OWNS A 1993 FREIGHTLINER FLD120 DUMP TRUCK EQUIPPED WITH DUNLOP DYNATRAC TIRE, SIZE 425/65/R22.5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STARTED TO JERK VIOLENTLY. AFTER INSPECTING THE VEHICLE, HE REALIZED THAT THE FRONT DRIVER'S SIDE TIRE BECAME FLAT FROM THE SIDEWALL AREA. THE TIRE WAS REPLACED. THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER'S SIDE ... Read more
FREIGHTLINER
CASCADIA
(2009) — FUEL/PROPULSION SYSTEM
Oct 5, 2013
Incident date: Oct 16, 2011
THIS IS A FOLLOW-ON TO NHTSA COMPLAINT # 10525935 WHICH YOU CAN READ IN THE RECORD.......SINCE MAKING THAT FILING EVERY ENTITY CONNECTED WITH THIS COMPLAINT HAS EITHER DENIED RESPONSIBILITY OR IGNORED RESPONSE TO FINANCIAL CLAIMS. THE MANUFACTURER, THROUGH CORPORATE COUNCIL HAVE DENIED RESPONSIBILITY AS "THERE WAS NO INVESTIGATION" CONDUCTED. IN FACT THE MANUFACTURER CONDUCTED AN INVESTIGATION I... Read more
Fire
FREIGHTLINER
CASCADIA
(2007) — STEERING
Sep 27, 2013
Incident date: Sep 16, 2013
TL* THE CONTACT OWNS A 2007 FREIGHT LINER CASCADIA. THE CONTACT PREVIOUSLY HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V514000 (STEERING) AND STATED THAT THE RACK AND PINION NUT PROBLEM PERSISTED. THE VEHICLE WAS TAKEN NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 482,000.
FREIGHTLINER
COLUMBIA
(2009) — SERVICE BRAKES, AIR
Sep 4, 2013
Incident date: Jul 2, 2013
A COMMERCIAL TRUCK VEHICLE MAINTENANCE VIOLATION, WAS ISSUED DURING A ROAD SIDE INCEPTION BY A CERTIFIED DOT INSPECTOR, FOR EMERGENCY BRAKE HOSE CHAFFING. A VIOLATION OF 393.45B2. OUR INVESTIGATION PROVED BEYOND ANY QUESTIONS THAT THIS IS THE WAY FREIGHTLINERS BUILD IT'S TRUCK FOR THE PAST DECADE AND STILL DOES. WE HAVE OBTAINED EVIDENCE TO SUPPORT OUR CLAIM. THIS IS A MAJOR SAFETY RISK,... Read more
FREIGHTLINER
COLUMBIA
(2009) — SERVICE BRAKES
Sep 4, 2013
Incident date: Jul 2, 2013
A COMMERCIAL TRUCK VEHICLE MAINTENANCE VIOLATION, WAS ISSUED DURING A ROAD SIDE INCEPTION BY A CERTIFIED DOT INSPECTOR, FOR EMERGENCY BRAKE HOSE CHAFFING. A VIOLATION OF 393.45B2. OUR INVESTIGATION PROVED BEYOND ANY QUESTIONS THAT THIS IS THE WAY FREIGHTLINERS BUILD IT'S TRUCK FOR THE PAST DECADE AND STILL DOES. WE HAVE OBTAINED EVIDENCE TO SUPPORT OUR CLAIM. THIS IS A MAJOR SAFETY RISK,... Read more
FREIGHTLINER
COLUMBIA
(2006) — TIRES
Aug 27, 2013
Incident date: Aug 23, 2013
STEER TIRE PEALED APART, 3 MONTHS OLD APPROXIMATELY 5K MILES, ON A 2006 FREIGHTLINER 3 AXLE TRACTOR. THREE OTHER TIRES ON THREE OTHER TRACTORS WITH THE SAME BRAND TIRE ALSO PEALED APART. SHOULD BE RECALLED EXTREME SAFETY HAZARD. *TR
FREIGHTLINER
CONVENTIONAL
(2001) — ENGINE
Aug 6, 2013
Incident date: Aug 3, 2013
THIS TRUCK ATTEMPTED TO TRANSPORT A BOAT. IT ARRIVED AND WAS IN COMPLETE POOR CONDITION AND WAS UNABLE TO PERFORM THE SERVICE I PAID FOR. THE THEY REFUSED TO REFUND MY MONEY AND LEFT. THEIR EQUIPMENT NEED TO BE INSPECTED. THEY POSE A GRAVE DANGER TO VESSELS, MOTORIST AND PEOPLE AROUND. *TR
FREIGHTLINER
CONVENTIONAL
(2001) — EQUIPMENT ADAPTIVE/MOBILITY
Aug 6, 2013
Incident date: Aug 3, 2013
THIS TRUCK ATTEMPTED TO TRANSPORT A BOAT. IT ARRIVED AND WAS IN COMPLETE POOR CONDITION AND WAS UNABLE TO PERFORM THE SERVICE I PAID FOR. THE THEY REFUSED TO REFUND MY MONEY AND LEFT. THEIR EQUIPMENT NEED TO BE INSPECTED. THEY POSE A GRAVE DANGER TO VESSELS, MOTORIST AND PEOPLE AROUND. *TR
FREIGHTLINER
BUSINESS CLASS
(2003) — FUEL SYSTEM, DIESEL
Aug 2, 2013
Incident date: Mar 15, 2004
TL* THE CONTACT OWNS A 2003 FREIGHT LINER M2 BUSINESS CLASS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, GASOLINE LEAKED FROM THE TRUCK AND ONTO THE UNDER CARRIAGE. THE TRUCK WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE HIGHER PRESSURE FUEL LINE NEEDED TO BE REPLACED. THE TRUCK WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MI... Read more
FREIGHTLINER
CASCADIA
(2009) — FUEL/PROPULSION SYSTEM
Jul 20, 2013
Incident date: Oct 16, 2011
I AM AN INDEPENDENT CONTRACTOR TO CR ENGLAND. WHILE SOUTHBOUND ON I-77 TOLL ROAD 000.2 MILES SSW OF GALLAGHER WV APPROX. 20:54:00HRS I SMELLED HEAVY EXHAUST GASSES WHEN PAUSED BACK AT THE TOLL BOOTH. I ATTRIBUTED THIS TO A VEHICLE IN FRONT THAT WAS OUT OF TUNE AND CONTINUED SOUTH. THE ODOR DID NOT GO AWAY SO I PULLED OVER TO THE HARD SHOULDER TO INVESTIGATE. AS I MOVED INTO THE SHOULDER THE DA... Read more
Fire
FREIGHTLINER
BUSINESS CLASS M2
(2007) — SERVICE BRAKES
Jul 5, 2013
Incident date: Jun 5, 2013
TL* THE CONTACT OWNS A 2007 FREIGHT LINER BUSINESS CLASS M2 TRUCK. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKES WERE BEING DEPRESSED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 690,000. *TR
FREIGHTLINER
CENTURY
(2008) — POWER TRAIN
Jun 27, 2013
Incident date: May 24, 2013
FULLY LOADED TRUCK RUNNING DOWN I 57, TRUCK STOPPED RUNNING IN THE MIDDLE OF THE INTERSTATE. DRIVER WAS ABLE TO PULL ONTO THE SHOULDER. TOWED BACK TO TAG TRUCK CENTER IN SIKESTON MO. UPON DIAGNOSIS THE TRANSMISSION HAD LOST ALL IT'S FLUID DUE TO TRANSMISSION COOLER LINES LEAKING. TRUCK WAS BUILT WITH A CLAMP THAT DID NOT FULLY SUPPORT THE LINE, AT THE FACTORY A PIECE OF PLASTIC LOOM WAS INSTA... Read more
FREIGHTLINER
CASCADIA
(2012) — ELECTRICAL SYSTEM
Jun 7, 2013
Incident date: May 31, 2013
TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT ALL FOUR BATTERIES FAILED. THE CONTACT ALSO MENTIONED THE STARTER PREVIOUSLY FAILED AND THE FAILURE MAY BE RELATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 263,175.
FREIGHTLINER
FLD120
(2006) — FUEL/PROPULSION SYSTEM
May 30, 2013
Incident date: Jan 21, 2013
CHECK ENGINE LIGHT CAME ON THEN TRACTOR STARTING LOOSING POWER. TOOK TO W.W. WILLIAMS DETROIT DIESEL. THEY FOUND DELTA P SENSOR OUT OF CALIBRATION. V-POD CUTTING OUT, TURBO HAD EXCESSIVE PLAY IN VNT. THEY REPLACED THE V-POD WHICH WAS UNDER WARRANTY. THE SAME PROBLEM OCCURRED IN MARCH 2013. PROBLEMS. CHECK ENGINE LIGHT CAME ON, LOW POWER, BACK FIRES, PUFFS BLACK SMOKE. OIL LEAK BY TURBO. WW WILLI... Read more
FREIGHTLINER
FLD120
(2006) — VEHICLE SPEED CONTROL
May 30, 2013
Incident date: Jan 21, 2013
CHECK ENGINE LIGHT CAME ON THEN TRACTOR STARTING LOOSING POWER. TOOK TO W.W. WILLIAMS DETROIT DIESEL. THEY FOUND DELTA P SENSOR OUT OF CALIBRATION. V-POD CUTTING OUT, TURBO HAD EXCESSIVE PLAY IN VNT. THEY REPLACED THE V-POD WHICH WAS UNDER WARRANTY. THE SAME PROBLEM OCCURRED IN MARCH 2013. PROBLEMS. CHECK ENGINE LIGHT CAME ON, LOW POWER, BACK FIRES, PUFFS BLACK SMOKE. OIL LEAK BY TURBO. WW WILLI... Read more
FREIGHTLINER
FLD120
(2006) — ENGINE
May 30, 2013
Incident date: Jan 21, 2013
CHECK ENGINE LIGHT CAME ON THEN TRACTOR STARTING LOOSING POWER. TOOK TO W.W. WILLIAMS DETROIT DIESEL. THEY FOUND DELTA P SENSOR OUT OF CALIBRATION. V-POD CUTTING OUT, TURBO HAD EXCESSIVE PLAY IN VNT. THEY REPLACED THE V-POD WHICH WAS UNDER WARRANTY. THE SAME PROBLEM OCCURRED IN MARCH 2013. PROBLEMS. CHECK ENGINE LIGHT CAME ON, LOW POWER, BACK FIRES, PUFFS BLACK SMOKE. OIL LEAK BY TURBO. WW WILLI... Read more
FREIGHTLINER
COLUMBIA
(2006) — ELECTRICAL SYSTEM
May 30, 2013
Incident date: May 30, 2013
THE POWER WIRE COMING FROM THE ALTERNATOR (APPROX. 4 GAUGE WIRE CABLE & ENCASED IN PROTECTIVE SLEEVE), WEARS THRU BY RUBBING ON THE WIRES SUPPORT ASSEMBLY EXPOSING THE WIRE. THE WIRE SUPPORT ASSEMBLY LOCATED ON THE TRUCKS UNDERSIDE, THERE ARE (2) TWO INDIVIDUAL WIRE SUPPORTS, BOTH OF THESE ASSEMBLIES ARE RUBBING AT BOTH LOCATIONS EXPOSING THE POWER WIRE IN TWO PLACES. CREATING THE POTENTIAL FOR A... Read more
FREIGHTLINER
BUSINESS CLASS M2
(2004) — ENGINE
May 9, 2013
Incident date: Apr 1, 2013
M2 106 MODEL STARTED PRESENTING MAJOR OIL LEAK ONE MONTH AGO. REPLACED OIL PAN GASKET, BUT DIDN'T CORRECT PROBLEM. AFTER MECHANIC VERIFICATION, IT TURNS OUT IT IS THE FRONT CRANKSHAFT OIL SEAL. MECHANIC STATED HE HAS SEEN QUITE A FEW FREIGHT MODELS EQUIPPED WITH THE CAT3126 WITH OIL LEAK PROBLEMS FROM THE SAME CRANKSHAFT OIL SEAL. *TR
FREIGHTLINER
BUSINESS CLASS M2
(2004) — WHEELS
May 9, 2013
Incident date: Dec 3, 2009
DRIVING AT 60MPH HIGHWAY LIMIT. WITHOUT WARNING OR VIBRATION, FRONT PASSENGER WHEEL BEARING BROKE OFF, SENDING THE TIRE/WHEEL FLYING OFF THE HIGHWAY HILL, DOWN THE ACCESS ROAD, AND SMASHING AGAINST A BANK STONE WALL, AFTER IT BROKE THROUGH A 2ND STAND ALONE STONE WALL. LUCKY WE COULD STOP THE TRUCK WITHOUT FLIPPING OVER AND LUCKY FLYING WHEEL/TIRE DID NOT HIT ANY VEHICLES, AS IT HAPPENED DURING LU... Read more
Crash
FREIGHTLINER
FREIGHTLINER
(9999) — STRUCTURE
Mar 14, 2013
Incident date: Mar 14, 2012
2010 FREIGHTLINER. CONSUMER WRITES IN REGARDS TO DD13 ENGINES AND ROLL OVER PROTECTION SYSTEM. *SMD THE CONSUMER STATED AS HE WAS ACCELERATING TO MERGE INTO TRAFFIC, THE TRUCK SHUT DOWN AND HE APPLIED THE BRAKE. SINCE THE TRUCK WAS NOT STRAIGHT, AS HE HAD JUST COME OUT OF A CURVE, THE TRAILER WENT STRAIGHT AHEAD AND ROLLED THE TRUCK OVER.
Crash
FREIGHTLINER
CASCADIA
(2010) — POWER TRAIN
Feb 8, 2013
Incident date: Feb 7, 2013
TL* THE CONTACT OWNS A 2010 FREIGHLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHOOK VIOLENTLY AND A LOUD NOISE WAS HEARD. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE TRANSMISSION HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS... Read more
FREIGHTLINER
SPRINTER 2500
(2003) — ENGINE
Feb 7, 2013
Incident date: Feb 7, 2013
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V410000 (ENGINE AND ENGINE COOLING), THE CONTACT CALLED THE DEALER. THE DEALER STATED THAT THEY COULD NOT REMEDY THE VEHICLE DUE TO THE DEALER NOT BEING ABLE TO WORK ON VANS. THE CONTACT THEN CALLED THE MANUFACTURER TO FIND OUT WHERE TO TAKE THE VEHICLE. THE NEARE... Read more
FREIGHTLINER
FREIGHTLINER
(9999) — SERVICE BRAKES, AIR
Feb 7, 2013
Incident date: Feb 1, 2013
LETTER ON BEHALF OF CONSTITUENT CONCERNED ABOUT THE SAFETY OF AIR BRAKES ON SEMI TRUCKS, BUSES, RV, THIS PROBLEM CAUSES THE BRAKES TO LOCK UP AND/OR CATCH ON FIRE; PLEASE RESPOND DIRECTLY TO THE CONSTITUENT. *SMD
FREIGHTLINER
CENTURY CLASS S/T
(2007) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Feb 5, 2013
Incident date: Feb 1, 2013
SEMI-ANNUAL INSPECTION SHOWED A CRACK IN THE FRAME RAIL THAT STARTED IN A THIN AREA OF THE FRAME FLANGE. THIS CRACK IS JUST BEHIND THE LEFT CAB MOUNT ON THE LEFT FRAME RAIL. THE CRACK EXTENDS COMPLETELY THROUGH THE FLANGE AND APPROXIMATELY 1 1/2" UP THE SIDE OF THE FRAME RAIL. HAD THIS GONE UNFOUND, IT WOULD HAVE RESULTED IN A COMPLETELY SPLIT FRAME RAIL OF THE TRUCK. COMPLETE LOSS OF CONTR... Read more
FREIGHTLINER
BUSINESS CLASS M2
(2009) — FUEL/PROPULSION SYSTEM
Dec 6, 2012
Incident date: Dec 26, 2011
WE HAVE HAD ISSUES WITH THE FUEL FILTER HOUSINGS STARTING TO SEEP FUEL THROUGH THE HOUSING ASSEMBLIES IN THE MBE ENGINES. WE HAVE HAD TWO OTHER UNITS WITH THE SAME ISSUE THAT WE HAD TO HAVE REPAIRED AND WE HAVE ONE OTHER VEHICLE IN THE SHOP CURRENTLY WITH THE SAME ISSUE. THESE UNITS WILL START TO LEAK FUEL AND WILL DRAIN THE FILTER HOUSING OVERNIGHT LEAKING FUEL ON THE ENGINE AND THE GROUND, AND U... Read more
FREIGHTLINER
CENTURY CLASS
(2001) — SUSPENSION
Nov 22, 2012
Incident date: Nov 19, 2012
THE LF CORNER OF THE CAB IS OUT OF SQUARE ABOUT 3 INCHES. THE ALIGNMENT SHOP SAID THE FRAME IS STRAIGHT AND THE PROBLEM IS IN THE LEAF SPRINGS, WHICH ARE WORN OUT. THEY BLOCKED THE SPRING 1", AND WHILE THE CAB NOW SITS SQUARE (YES, THEY ALIGNED THE FRONT END TOO, OF COURSE), THE PROBLEM IS THE TRUCK FEELS FUNNY TO DRIVE. IT SEEMS TO GIVE A LITTLE WIGGLE/SHIMMY OVER EXPANSION CRACKS, WHICH I DON'T... Read more
FREIGHTLINER
CASCADIA
(2011) — SEATS
Oct 2, 2012
Incident date: May 31, 2011
TL* THE CONTACT OWNS A 2011 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER'S SEAT LOST AIR PRESSURE RAPIDLY, CAUSING HIM TO SLAM INTO THE FLOOR LOSING SIGHT OF THE ROADWAY AND HIS FOOTING. THE FAILURE RECURRED REPEATEDLY. THE CONTACT DEVELOPED A COMPRESSED DISC IN HIS NECK AND DAMAGED HIS BRACHIAL PLEXUS, CAUSING A LOSS OF THE FULL FUNCTION OF HIS RIGHT ARM AND HAN... Read more
1 injured
FREIGHTLINER
FS-65 SCHOOL BUS CHASSIS
(2003) — STRUCTURE:BODY
Sep 24, 2012
Incident date: Sep 13, 2012
TL* THE CONTACT OWNS A 2003 FREIGHTLINER FS-65 SCHOOL BUS. THE CONTACT STATED THAT WHILE HAVING A STATE INSPECTION THE INSPECTOR FOUND CRACKS ON THE CROSS MEMBER IN FRONT OF THE REAR AXLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE CROSS MEMBER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,014. UPDATED 04/30/13*LJ THE CONSUMER STATED THE RE... Read more
FREIGHTLINER
FS-65
(2002) — STRUCTURE:FRAME AND MEMBERS
Sep 24, 2012
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2002 FREIGHT-LINER FS65 SCHOOL BUS. THE CONTACT STATED THAT AFTER HAVING ROUTING MAINTENANCE DONE ON THE VEHICLE, HE WAS NOTIFIED THAT THE CROSS MEMBER FRAME HAD DEVELOPED A CRACK. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THEY WOULD REIMBURSE FOR THE PARTS BUT NOT FOR THE LABOR. THE VEHICLE WAS NOT REPAIR. THE FAILURE MILEAGE WAS 129,210.
FREIGHTLINER
FS-65 SCHOOL BUS CHASSIS
(2003) — STRUCTURE:FRAME AND MEMBERS
Sep 24, 2012
Incident date: Sep 13, 2012
TL* THE CONTACT OWNS A 2003 FREIGHTLINER FS-65 SCHOOL BUS. THE CONTACT STATED THAT WHILE HAVING A STATE INSPECTION THE INSPECTOR FOUND CRACKS ON THE CROSS MEMBER IN FRONT OF THE REAR AXLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE CROSS MEMBER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,014. UPDATED 04/30/13*LJ THE CONSUMER STATED THE RE... Read more
FREIGHTLINER
FS-65
(2002) — STRUCTURE:FRAME AND MEMBERS
Sep 24, 2012
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2002 FREIGHTLINER FS65 SCHOOL BUS. THE CONTACT STATED THAT THE CROSS MEMBER FRAME WAS CRACK. THE CONTACT MENTIONED THAT THE FAILURE WAS FOUND AFTER A ROUTINE MAINTENANCE WAS COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO PAY FOR THE PARTS NEEDED FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIR. THE FAILURE MILEAGE WAS 172,982.
FREIGHTLINER
FS-65
(2002) — STRUCTURE:FRAME AND MEMBERS
Sep 24, 2012
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2002 FREIGHTLINER FS65 SCHOOL BUS. THE CONTACT STATED THAT AFTER COMPLETING A ROUTINE MAINTENANCE ON THE VEHICLE THEY NOTICED THAT THE CROSS MEMBER FRAME WAS CRACK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED THEY WILL REIMBURSE FOR THE PARTS BUT NOT FOR THE LABOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,525.
FREIGHTLINER
CASCADIA
(2011) — ELECTRICAL SYSTEM
Sep 22, 2012
Incident date: Sep 20, 2012
I STARTED TRAVELING DOWN THE ROAD AND THE SPEEDOMETER DROPPED TO 5 MPH, AND STAYED THERE FOR ABOUT 100 MILES WHILE I WAS ON THE WAY TO TAKE IT TO A SHOP. BEFORE I MADE IT TO THE SHOP IT STARTED WORKING PROPERLY AGAIN. THE COMPANY IM LEASED ON TO INFORMED ME THEY ARE HAVING THIS SAME ISSUE WITH THEIR CASCADIAS ALSO. THE SPEEDOMETER WILL JUST STOP WORKING FOR A LITTLE BIT AND THEN JUST START BACK AG... Read more
FREIGHTLINER
CASCADIA
(2012) — VISIBILITY:WINDSHIELD
Sep 21, 2012
Incident date: Sep 21, 2012
THIS SUMMARY WAS WRITTEN BY ODI'S BOWMAN AFTER PHONE INTERVIEW WITH COMPLAINANT: PRIMARY ALLEGED ISSUE: (1) LIMITED FRONT VISIBILITY DUE TO LIMITED AREA SWEPT BY WIPERS [ODI NOTE: SEE THE PHOTOS IN WHICH THE COMPLAINANT MASKED THE WINDSHIELD WITH NEWSPAPER TO ILLUSTRATE THE COMPROMISED VISIBILITY CLAIM]. MORE SPECIFICALLY, THE COMPLAINANT STATES THAT THE REASON FOR THE RESTRICTED AREA OF VISIBILI... Read more