Showing 1,596 complaints for FREIGHTLINER
Incident date: Sep 1, 2015
SYNTECH SEAT BACKS ARE MADE TOO THIN. 23 OUT OF 26 OF THE SEATS ON THIS SCHOOL BUS ARE BROKEN. THESE SEAT BACKS ARE SPOT WELDED TO A TUBULAR FRAME AND THE THIN SHEET METAL SEAT BACK CRACKS AND SEPARATES FROM THE FRAME. IN THE STATE OF MICHIGAN THE STATE SCHOOL BUS INSPECTOR WILL RED TAG THIS BUS BECAUSE OF THIS DEFECT.
Incident date: Aug 23, 2015
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD HESITATE TO MAKE THE TURN AND THERE WAS A CLICKING NOISE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS CORRODED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V514000 (STEERING) AND 09V357000 (STEERING). THE MANUFACTURER WAS MADE AWARE O
... F THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 307,000.Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2009 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED THAT OIL WAS SPILLING FROM THE ENGINE COMPARTMENT ONTO THE ROAD SURFACE. THE CONTACT INDICATED THAT UP FIVE QUARTS OF OIL WOULD SPILL OUT EVERY SEVEN DAYS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V294000 (FUEL
... SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 288,000.Read more
Incident date: Jul 6, 2015
APPROX. 6:00AM MONDAY MORNING JULY 6TH OF 2015 I HAD A FLAT TIRE ON THE PASSENGER SIDE WHEN I WENT TO GET IN MY TRUCK FOR WORK. UPON INSPECTION THE LEAK WAS SEEPING THRU THE STEEL INNER SURFACE OF THE RIM. APPROX. 2 INCHES AWAY FROM VALVE STEM AREA. FOR THE TIME BEING I DECIDED TO HAVE THE LIKE NEW TIRE JUST PUT ONTO MY OEM SPARE (WHEEL & TIRE) AND JUST USED THAT TO CARRY ON WITH BUSINESS. THE TIR
... E STORE SAID THEY HAVE NEVER SEEN A FACTORY STEEL WHEEL JUST LEAK AIR WITHOUT A OBVIOUS REASON. THE ONLY ANSWER TO CONTINUE TO USE THE WHEEL WAS TO HAVE A INNER-TUBE PUT IN IT. SO I HAD A KR-16 INNER TUBE PUT IN. APPROX. 6:00AM FRIDAY JULY 10TH I HAD A VERY SOFT TIRE ON DRIVERS SIDE FRONT. I PUMPED AIR INTO IT HERE AT MY HOUSE FROM MY COMPRESSOR AND WENT BACK TO MY TIRE STORE. THIS STORE IS THE ONLY PLACE TO EVER PUT TIRES ON MY TRUCK. THE GUY SAID AFTER USING SOME SOAPY WATER AND SHOWING ME AIR BUBBLES A COUPLE INCHES OVER FROM VALVE STEM THAT I HAD SAME PROBLEM AND THAT OBVIOUSLY I HAVE DEFECTIVE RIMS. HE PLACED A INNER-TUBE IN THIS WHEEL FOR ME AND I RETURN TO MY TRUCK AND CARRY ON. ON AUGUST THE 17TH 2015 I AM IN ROUTE TO CARY,NC ON US1 NORTH BOUND FROM MY HOME. I WAS IN THE DEEP RIVER AREA RUNNING 75MPH IN THE INSIDE/PASSING LANE WHEN OUT OF NOWHERE OR WARNING MY FRONT DRIVER SIDE EXPLODES. VERY NEARLY GOING INTO GUARD RAILS OR OFF INTO THE RIVER. THANKFULLY I MANAGED TO REGAIN CONTROL OF THE TRUCK AND GOT IT OFF THE ROAD WITH MIN. DAMAGE. USED OEM BOTTLE JACK KIT TO PUT MY SPARE ON; WHICH ALSO CONTAINS A TUBE. I GET IT ON AND LOSS DAY OF WORK AGAIN TO TIRE STORE. UPON THE TIRE BEING REMOVED THE STEEL OF THE OEM WHEEL HAS AN APPROXIMATELY 8" SPLIT/CRACK. HAD TO BUY NEW WHEEL. CUSTOMER CARE BRUSHING ME OFF. NOW, A 3RD FLAT THIS WEEK. ANOTHER WHEEL LEAKING AIR THRU THE STEEL. SAME AREA! SCARY AND UNSAFE. HAD TO PURCHASE ANOTHER NEW WHEEL ON TODAY! PLZ HELP!Read more
Incident date: Apr 24, 2015
I WAS DRIVING SOUTH OF ATLANTA ON I-75 IN "CRUISE CONTROL" MODE WHEN ALL OF A SUDDEN TWO VEHICLES IN FRONT OF ME HAD AN INCIDENT REQUIRING THEM TO BRAKE IMMEDIATELY. I APPLIED MY BRAKES AND THE "CRUISE CONTROL" DID NOT DISENGAGE. MY BRAKING EFFORT WAS AFFECTED BY THE FACT THAT THE ENGINE WAS STILL AT FULL POWER. FORTUNATELY I HAD TIME TO FIND THE "CRUISE CONTROL" ON THE DASH AND WAS ABLE TO DIS
... ENGAGE THE "CRUISE CONTROL". I CONTINUED MY TRIP NOT USING "CRUISE CONTROL". LATER THAT SAME DAY A MOTORIST PULLED UP ALONG SIDE OF ME AND ADVISED ME I HAD NO "STOP LIGHTS" I TOOK THE VEHICLE TO FREIGHTLINER APRIL 27,2015. THE PROBLEM WAS IDENTIFIED AS "THE SWITCH IN THE AMU-1 WAS OPEN CIRCUIT AND NEEDED REPLACEMENT". THE REPAIR BILL WAS $619.28 . THE SERVICE ADVISOR SAID SHE COULD NOT LOCATE ANY RECALLS FOR THIS TYPE OF PROBLEM. I RESEARCHED THE WEB AND DID FIND REFERENCE TO BRAKE LIGHTS NOT WORKING RECALL, BUT DID NOT FIND A RECALL CONCERNING NOT BEING ABLE TO DISENGAGE THE "CRUISE CONTROL" WITH THE BRAKE PEDAL. FROM THE PERSPECTIVE OF THE DRIVER THIS WAS A HARROWING EXPERIENCE OF TRAVELING 60 MPH, NEEDING TO QUICKLY STOP ONLY TO FIND OUT THE ENGINE CONTINUED TO RUN AT FULL THROTTLE ESSENTIALLY NEGATING ANY BRAKING EFFORT! IT IS MY OPINION THIS PROBLEM IS SERIOUS AS IT NOT ONLY AFFECTS THE ABILITY TO NOT STOP BUT ALSO AFFECTS THE OPERATION OF THE VEHICLE STOP LIGHTS AT THE SAME TIME.Read more
Incident date: Apr 24, 2015
I WAS DRIVING SOUTH OF ATLANTA ON I-75 IN "CRUISE CONTROL" MODE WHEN ALL OF A SUDDEN TWO VEHICLES IN FRONT OF ME HAD AN INCIDENT REQUIRING THEM TO BRAKE IMMEDIATELY. I APPLIED MY BRAKES AND THE "CRUISE CONTROL" DID NOT DISENGAGE. MY BRAKING EFFORT WAS AFFECTED BY THE FACT THAT THE ENGINE WAS STILL AT FULL POWER. FORTUNATELY I HAD TIME TO FIND THE "CRUISE CONTROL" ON THE DASH AND WAS ABLE TO DIS
... ENGAGE THE "CRUISE CONTROL". I CONTINUED MY TRIP NOT USING "CRUISE CONTROL". LATER THAT SAME DAY A MOTORIST PULLED UP ALONG SIDE OF ME AND ADVISED ME I HAD NO "STOP LIGHTS" I TOOK THE VEHICLE TO FREIGHTLINER APRIL 27,2015. THE PROBLEM WAS IDENTIFIED AS "THE SWITCH IN THE AMU-1 WAS OPEN CIRCUIT AND NEEDED REPLACEMENT". THE REPAIR BILL WAS $619.28 . THE SERVICE ADVISOR SAID SHE COULD NOT LOCATE ANY RECALLS FOR THIS TYPE OF PROBLEM. I RESEARCHED THE WEB AND DID FIND REFERENCE TO BRAKE LIGHTS NOT WORKING RECALL, BUT DID NOT FIND A RECALL CONCERNING NOT BEING ABLE TO DISENGAGE THE "CRUISE CONTROL" WITH THE BRAKE PEDAL. FROM THE PERSPECTIVE OF THE DRIVER THIS WAS A HARROWING EXPERIENCE OF TRAVELING 60 MPH, NEEDING TO QUICKLY STOP ONLY TO FIND OUT THE ENGINE CONTINUED TO RUN AT FULL THROTTLE ESSENTIALLY NEGATING ANY BRAKING EFFORT! IT IS MY OPINION THIS PROBLEM IS SERIOUS AS IT NOT ONLY AFFECTS THE ABILITY TO NOT STOP BUT ALSO AFFECTS THE OPERATION OF THE VEHICLE STOP LIGHTS AT THE SAME TIME.Read more
Incident date: Apr 24, 2015
I WAS DRIVING SOUTH OF ATLANTA ON I-75 IN "CRUISE CONTROL" MODE WHEN ALL OF A SUDDEN TWO VEHICLES IN FRONT OF ME HAD AN INCIDENT REQUIRING THEM TO BRAKE IMMEDIATELY. I APPLIED MY BRAKES AND THE "CRUISE CONTROL" DID NOT DISENGAGE. MY BRAKING EFFORT WAS AFFECTED BY THE FACT THAT THE ENGINE WAS STILL AT FULL POWER. FORTUNATELY I HAD TIME TO FIND THE "CRUISE CONTROL" ON THE DASH AND WAS ABLE TO DIS
... ENGAGE THE "CRUISE CONTROL". I CONTINUED MY TRIP NOT USING "CRUISE CONTROL". LATER THAT SAME DAY A MOTORIST PULLED UP ALONG SIDE OF ME AND ADVISED ME I HAD NO "STOP LIGHTS" I TOOK THE VEHICLE TO FREIGHTLINER APRIL 27,2015. THE PROBLEM WAS IDENTIFIED AS "THE SWITCH IN THE AMU-1 WAS OPEN CIRCUIT AND NEEDED REPLACEMENT". THE REPAIR BILL WAS $619.28 . THE SERVICE ADVISOR SAID SHE COULD NOT LOCATE ANY RECALLS FOR THIS TYPE OF PROBLEM. I RESEARCHED THE WEB AND DID FIND REFERENCE TO BRAKE LIGHTS NOT WORKING RECALL, BUT DID NOT FIND A RECALL CONCERNING NOT BEING ABLE TO DISENGAGE THE "CRUISE CONTROL" WITH THE BRAKE PEDAL. FROM THE PERSPECTIVE OF THE DRIVER THIS WAS A HARROWING EXPERIENCE OF TRAVELING 60 MPH, NEEDING TO QUICKLY STOP ONLY TO FIND OUT THE ENGINE CONTINUED TO RUN AT FULL THROTTLE ESSENTIALLY NEGATING ANY BRAKING EFFORT! IT IS MY OPINION THIS PROBLEM IS SERIOUS AS IT NOT ONLY AFFECTS THE ABILITY TO NOT STOP BUT ALSO AFFECTS THE OPERATION OF THE VEHICLE STOP LIGHTS AT THE SAME TIME.Read more
Incident date: Aug 6, 2015
TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RESTARTED ALL OF THE WARNING LIGHTS WENT AWAY, BUT AFTER DRIVING FOR SEVERAL MINUTES THE WARNING LI
... GHTS BECAME ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE SIGNAL DETECTION AND ACTIVATION MODULE HAD MALFUNCTIONED DUE TO WATER GETTING INTO CONTACT WITH THE ELECTRICAL COMPONENTS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 600,000.Read more
Incident date: May 26, 2015
TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, THE STABILITY CONTROL, CHECK ENGINE, FUEL AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600,000.
Incident date: May 26, 2015
TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, THE STABILITY CONTROL, CHECK ENGINE, FUEL AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600,000.
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO START INTERMITTENTLY AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE CONTACT ALSO NOTICED A BURNING ODOR COMING FROM THE DRIVER'S SIDE AIR VENT. THE VEHICLE WAS TAKEN TO A DEALE
... R, WHO DIAGNOSED THAT THE SAM CHASSIS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 583.Read more
Fire
Incident date: Jun 22, 2015
THIS SET OF CIRCUMSTANCES OCCURS EVERY TIME I PASS UNDER THE RAILROAD OVERPASS, GOING SOUTHBOUND, ON A WEEK DAY (BETWEEN 10 AND 20 TIMES SO FAR). FREIGHTLINER ALWAYS ACTED LIKE THEY HAD NEVER HEARD OF THIS BEFORE. WHEN I TOLD THEM TO CHECK THE GPS AND THEY WOULD SEE THAT IT ALWAYS OCCURS IN THE EXACT SAME LOCATION THEY'D GIVE ME SOME MUMBO JUMBO. ON SEVERAL OCCASIONS FREIGHTLINER OVERRODE THE FAUL
... T CODES AS I WAS TALKING TO THEM. BUT CERTAIN THINGS WERE CHANGED BY FREIGHTLINER. AFTER ABOUT THE FIRST 10 OF THE EVENTS I NO LONGER RECEIVED EMAILS FROM VIRTUAL TECHNICIAN REGARDING THEM. THE ENGINE SHUT DOWN LIGHT NO LONGER CAME ON AND THE DERATE BEGAN DISAPPEARING WITHIN 30 MINUTES. THAT WAS THE CASE UNTIL THE EVENING OF MONDAY, 6/22/15. AS I PASSED UNDER THE OVERPASS THE WARNING LIGHTS CAME ON. 15 MILES LATER THE ENGINE DERATED. THE LIGHTS AND DERATED STAYED ON UNTIL THE EVENING 6/23 AT WHICH TIME THE SHUTDOWN LIGHT CAME ON AND, ON THE HIGHWAY 99 FREEWAY, IN THE DARK, I WAS REDUCED TO A MAXIMUM OPERATING SPEED OF 5 MPH. I CALLED VIRTUAL TECHNICIAN AND THEY TOLD ME THE ONLY COURSE I HAD WAS TO GET TOWED TO A FREIGHTLINER SHOP. I WENT TO SLEEP FOR THE NIGHT AND CALLED MC & SONS TOWING OUT OF PIXLEY, CA, NEXT MORNING. AS I AWAITED THEIR ARRIVAL I CALLED DETROIT DAIMLER AND DESCRIBED MY SITUATION. JUST AS THE TOW TRUCK ARRIVED DETROIT OVERRODE THE CODESRead more
Incident date: Jun 22, 2015
THIS SET OF CIRCUMSTANCES OCCURS EVERY TIME I PASS UNDER THE RAILROAD OVERPASS, GOING SOUTHBOUND, ON A WEEK DAY (BETWEEN 10 AND 20 TIMES SO FAR). FREIGHTLINER ALWAYS ACTED LIKE THEY HAD NEVER HEARD OF THIS BEFORE. WHEN I TOLD THEM TO CHECK THE GPS AND THEY WOULD SEE THAT IT ALWAYS OCCURS IN THE EXACT SAME LOCATION THEY'D GIVE ME SOME MUMBO JUMBO. ON SEVERAL OCCASIONS FREIGHTLINER OVERRODE THE FAUL
... T CODES AS I WAS TALKING TO THEM. BUT CERTAIN THINGS WERE CHANGED BY FREIGHTLINER. AFTER ABOUT THE FIRST 10 OF THE EVENTS I NO LONGER RECEIVED EMAILS FROM VIRTUAL TECHNICIAN REGARDING THEM. THE ENGINE SHUT DOWN LIGHT NO LONGER CAME ON AND THE DERATE BEGAN DISAPPEARING WITHIN 30 MINUTES. THAT WAS THE CASE UNTIL THE EVENING OF MONDAY, 6/22/15. AS I PASSED UNDER THE OVERPASS THE WARNING LIGHTS CAME ON. 15 MILES LATER THE ENGINE DERATED. THE LIGHTS AND DERATED STAYED ON UNTIL THE EVENING 6/23 AT WHICH TIME THE SHUTDOWN LIGHT CAME ON AND, ON THE HIGHWAY 99 FREEWAY, IN THE DARK, I WAS REDUCED TO A MAXIMUM OPERATING SPEED OF 5 MPH. I CALLED VIRTUAL TECHNICIAN AND THEY TOLD ME THE ONLY COURSE I HAD WAS TO GET TOWED TO A FREIGHTLINER SHOP. I WENT TO SLEEP FOR THE NIGHT AND CALLED MC & SONS TOWING OUT OF PIXLEY, CA, NEXT MORNING. AS I AWAITED THEIR ARRIVAL I CALLED DETROIT DAIMLER AND DESCRIBED MY SITUATION. JUST AS THE TOW TRUCK ARRIVED DETROIT OVERRODE THE CODESRead more
Incident date: Apr 22, 2015
TL* THE CONTACT OWNS A 2015 FREIGHTLINER CASCADIA. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE BRAKE PEDAL WAS DEPRESSED AND THE SPEED REDUCED TO 45 MPH AND THEN SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO DISENGAGE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT
... DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.Read more
Incident date: Mar 9, 2011
TL* THE CONTACT OWNS A 2009 FREIGHTLINER M2. WHILE DRIVING AT 55 MPH, THE REAR DRIVER SIDE BRAKES WERE EMITTING SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE REPAIR DETAILS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. UPDATED 09/25/15*LJ UPDATED 10/26/2017*CN
Fire
Incident date: May 16, 2007
TL* THE CONTACT OWNS A 2006 FREIGHTLINER CORONADO. WHILE DRIVING THE VEHICLE AT ANY SPEED, THE LIGHTS SHORTED OUT UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HARNESS CONNECTORS SHORTED OUT AND WERE CORRODED. THE VEHICLE WAS REPAIRED AND THE HARNESS WAS REPLACED SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF TH
... E FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 7/16/15*CNRead more
Incident date: May 16, 2007
TL* THE CONTACT OWNS A 2006 FREIGHTLINER CORONADO. WHILE DRIVING THE VEHICLE AT ANY SPEED, THE LIGHTS SHORTED OUT UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HARNESS CONNECTORS SHORTED OUT AND WERE CORRODED. THE VEHICLE WAS REPAIRED AND THE HARNESS WAS REPLACED SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF TH
... E FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 7/16/15*CNRead more
Incident date: Apr 5, 2015
TL* THE CONTACT OWNS A 2015 FREIGHTLINER CASCADIA. WHILE APPROACHING A STOP AT A LOW SPEED, THERE WAS A LOAD ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING LINE AND THE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE
... AWARE OF NHTSA CAMPAIGN NUMBER: 15V185000 (SERVICE BRAKES, AIR) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.Read more
Incident date: Apr 5, 2015
TL* THE CONTACT OWNS A 2015 FREIGHTLINER CASCADIA. WHILE APPROACHING A STOP AT A LOW SPEED, THERE WAS A LOAD ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING LINE AND THE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE
... AWARE OF NHTSA CAMPAIGN NUMBER: 15V185000 (SERVICE BRAKES, AIR) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.Read more
Incident date: May 5, 2015
TL* THE CONTACT OWNS A 2015 FREIGHTLINER BUSINESS CLASS M2. WHILE DRIVING AT 45 MPH, THE INTAKE HEATER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Incident date: Jul 20, 2014
THIS FREIGHTLINER M2 HAS BEEN MADE INTO A MOTORHOME BY DYNAMAX CORP. THE CRUISE CONTROL AND BRAKE SYSTEM ARE FREIGHTLINER. I NOTICED THAT THE CRUISE CONTROL DID NOT ALWAYS DISENGAGE WHEN THE BRAKES WERE APPLIED AND I HAD TO SWITCH IT OFF MANUALLY. UPON FURTHER CHECKING, THE BRAKE LIGHTS WERE ALSO NOT COMING ON WHEN BRAKES WERE APPLIED. I CHECKED THE RECALLS AND THE EXACT SAME PROBLEM WAS UNDER REC
... ALL #10V178000. THE LOCAL FREIGHTLINER DEALER SAID MY VEHICLE DID NOT COME UNDER THE RECALL BECAUSE IT USED DIFFERENT SWITCH. MY SWITCH IS A FORD #3F2T-13480-CR, UNDER THE NUMBER IS THE WORD POLLAK. THE SWITCH WAS REPLACED AND ABOUT $550.00 LATER THE CRUISE CONTROL AND BRAKE LIGHTS WORK AS THEY SHOULD. I THINK THAT THIS DANGEROUS PROBLEM SHOULD BE LOOKED INTO FURTHER SINCE FREIGHTLINER OBVIOUSLY DID NOT IDENTIFY ALL AFFECTED VEHICLES WITH THE FIRST RECALL. I HAVE THE SWITCH IF IT IS NEEDED FOR TESTING. *TRRead more
Incident date: Feb 17, 2015
I HAVE TWO 'GRIPES' ABOUT CRUISE CONTROL: 1. THE LACK OF A 'CRASH SWITCH' TO DUMP THE CRUISE CONTROL AGGRAVATED AN ACCIDENT I RECENTLY HAD IN A TRUCK. I REMEMBER YEARS AGO INSTALLING CC IN A CAR, AND THERE WAS A MERCURY SWITCH TO DUMP THE CRUISE CONTROL IF THE CAR WERE IN AN ACCIDENT. OCCASIONALLY, THERE WAS A FALSE DUMP ON A BUMP, BUT IT JUST SERVED TO REMIND ME THE SAFETY FEATURE WAS WORKING
... ! 2. IN AN AUTO WITH AUTOMATIC AND SELECTIVE SPORT SHIFT, THE CRUISE CONTROL DOESN'T DISENGAGE WHEN THE SHIFT LEVER IS MOVED. IN A MANUAL CAR, THE CC WOULD BE DISENGAGED WHEN DEPRESSING THE CLUTCH. I HAVE BEEN SURPRISED WHEN DOWNSHIFTING FOR A HIGHWAY EXIT, TO FIND THE CAR HOLDING SPEED AT THE REDUCED GEAR! AT 88FPS (30 YARDS/SEC) THIS DOESN'T LEAVE MUCH TIME TO RECOGNIZE THE PROBLEM AND DISENGAGE THE CC MANUALLY OR BY A TAP ON THE BRAKES BEFORE ARRIVING AT THE EXIT WITH EXCESS SPEED. I RELY ON CC TO HELP ME AVOID SPEEDING AND TO ACCLIMATE ME TO A CHANGE IN SPEED LIMIT. THE TWO GRIPES ABOVE ARE REAL, AND THEY ARE PERVASIVE IN THE AUTOMOTIVE/TRUCK INDUSTRY! HOW ABOUT A FIX? *TRRead more
Crash
Incident date: Apr 15, 2015
DURING OPERATION OF PICKING UP STUDENTS THE COOLANT OF FLOW CONTAINER BROKE AND LEAKED COOLANT ON THE ENGINE . I HAVE A FLEET OF THESE AND THIS PARTICULAR MODEL YEAR ALL HAVE FAILED RESULTING A BREAKDOWN OR ROAD CALL. *TR
Incident date: Mar 2, 2015
WE WERE ASLEEP IN THE TRUCK WITH THE CURTAINS CLOSED. THE ENGINE WAS RUNNING SMOOTHLY AND THE AIR CONDITIONING WAS BLOWING COLD AIR. WE WERE AWAKENED BY SOMEONE POUNDING ON OUR DOOR. WHEN I OPENED THE CURTAIN, THE LEFT SIDE OF THE WINDSHIELD WAS A SHEET OF FLAMES COMING OUT FROM UNDER THE HOOD. FLAMES WERE ALSO COMING OUT OF THE LEFT SIDE HOOD LATCH ACCESS HOLE AND COVERING THE LEFT SIDE WING WIND
... OW. WE EXITED THE TRUCK BY THE RIGHT SIDE DOOR AND TOOK A PICTURE OF THE FIRE WITHIN TWO MINUTES OF GETTING OUT. THIS PICTURE IS AVAILABLE. ANOTHER PICTURE WAS TAKEN BETWEEN 4 AND 6 MINUTES AFTER THE FIRST PICTURE. THIS PICTURE IS ALSO AVAILABLE. MY WIFE WAS DEEPLY ASLEEP, BUT I WAS SLEEPING LIGHTLY HAVING GONE TO BED SHORTLY BEFORE THE FIRE. MY WIFE AND I WERE BOTH AWAKENED BY LOUD VOICES OUTSIDE THE TRUCK. OUR DOG WAS ALSO AWAKENED BY THE LOUD VOICES. OUR DOG GAVE TWO SHARP BARKS OF WARNING, AND THE VOICES STOPPED. WE THOUGHT IT WAS A PARKING LOT ALTERCATION. WE ALL LAY OUR HEADS BACK DOWN TO RETURN TO SLEEP. OUR DOG IS QUITE FRIGHTENED OF FIRE, OR THE SMELL OF SMOKE. NONE OF US DETECTED ANYTHING AMISS AT ALL; NO ALTERATION IN THE ENGINE SOUND, VARIATION IN THE TEMPERATURE OF THE AIR CONDITIONING, OR OTHER NOISES OR ODORS. IN THE COURSE OF ABOUT 30 MINUTES, THE TRUCK BURNED, LITERALLY TO THE GROUND. PICTURES OF THE BURNED OUT CARCASS ARE ALSO AVAILABLE. THE COMPANY'S INSURANCE ADJUSTER SAID THAT THERE WAS NOT ENOUGH OF THE TRUCK LEFT FROM WHICH TO DRAW ANY FORENSIC CONCLUSIONS. *TRRead more
Fire
Incident date: Mar 2, 2015
WE WERE ASLEEP IN THE TRUCK WITH THE CURTAINS CLOSED. THE ENGINE WAS RUNNING SMOOTHLY AND THE AIR CONDITIONING WAS BLOWING COLD AIR. WE WERE AWAKENED BY SOMEONE POUNDING ON OUR DOOR. WHEN I OPENED THE CURTAIN, THE LEFT SIDE OF THE WINDSHIELD WAS A SHEET OF FLAMES COMING OUT FROM UNDER THE HOOD. FLAMES WERE ALSO COMING OUT OF THE LEFT SIDE HOOD LATCH ACCESS HOLE AND COVERING THE LEFT SIDE WING WIND
... OW. WE EXITED THE TRUCK BY THE RIGHT SIDE DOOR AND TOOK A PICTURE OF THE FIRE WITHIN TWO MINUTES OF GETTING OUT. THIS PICTURE IS AVAILABLE. ANOTHER PICTURE WAS TAKEN BETWEEN 4 AND 6 MINUTES AFTER THE FIRST PICTURE. THIS PICTURE IS ALSO AVAILABLE. MY WIFE WAS DEEPLY ASLEEP, BUT I WAS SLEEPING LIGHTLY HAVING GONE TO BED SHORTLY BEFORE THE FIRE. MY WIFE AND I WERE BOTH AWAKENED BY LOUD VOICES OUTSIDE THE TRUCK. OUR DOG WAS ALSO AWAKENED BY THE LOUD VOICES. OUR DOG GAVE TWO SHARP BARKS OF WARNING, AND THE VOICES STOPPED. WE THOUGHT IT WAS A PARKING LOT ALTERCATION. WE ALL LAY OUR HEADS BACK DOWN TO RETURN TO SLEEP. OUR DOG IS QUITE FRIGHTENED OF FIRE, OR THE SMELL OF SMOKE. NONE OF US DETECTED ANYTHING AMISS AT ALL; NO ALTERATION IN THE ENGINE SOUND, VARIATION IN THE TEMPERATURE OF THE AIR CONDITIONING, OR OTHER NOISES OR ODORS. IN THE COURSE OF ABOUT 30 MINUTES, THE TRUCK BURNED, LITERALLY TO THE GROUND. PICTURES OF THE BURNED OUT CARCASS ARE ALSO AVAILABLE. THE COMPANY'S INSURANCE ADJUSTER SAID THAT THERE WAS NOT ENOUGH OF THE TRUCK LEFT FROM WHICH TO DRAW ANY FORENSIC CONCLUSIONS. *TRRead more
Fire
Incident date: Mar 2, 2015
WE WERE ASLEEP IN THE TRUCK WITH THE CURTAINS CLOSED. THE ENGINE WAS RUNNING SMOOTHLY AND THE AIR CONDITIONING WAS BLOWING COLD AIR. WE WERE AWAKENED BY SOMEONE POUNDING ON OUR DOOR. WHEN I OPENED THE CURTAIN, THE LEFT SIDE OF THE WINDSHIELD WAS A SHEET OF FLAMES COMING OUT FROM UNDER THE HOOD. FLAMES WERE ALSO COMING OUT OF THE LEFT SIDE HOOD LATCH ACCESS HOLE AND COVERING THE LEFT SIDE WING WIND
... OW. WE EXITED THE TRUCK BY THE RIGHT SIDE DOOR AND TOOK A PICTURE OF THE FIRE WITHIN TWO MINUTES OF GETTING OUT. THIS PICTURE IS AVAILABLE. ANOTHER PICTURE WAS TAKEN BETWEEN 4 AND 6 MINUTES AFTER THE FIRST PICTURE. THIS PICTURE IS ALSO AVAILABLE. MY WIFE WAS DEEPLY ASLEEP, BUT I WAS SLEEPING LIGHTLY HAVING GONE TO BED SHORTLY BEFORE THE FIRE. MY WIFE AND I WERE BOTH AWAKENED BY LOUD VOICES OUTSIDE THE TRUCK. OUR DOG WAS ALSO AWAKENED BY THE LOUD VOICES. OUR DOG GAVE TWO SHARP BARKS OF WARNING, AND THE VOICES STOPPED. WE THOUGHT IT WAS A PARKING LOT ALTERCATION. WE ALL LAY OUR HEADS BACK DOWN TO RETURN TO SLEEP. OUR DOG IS QUITE FRIGHTENED OF FIRE, OR THE SMELL OF SMOKE. NONE OF US DETECTED ANYTHING AMISS AT ALL; NO ALTERATION IN THE ENGINE SOUND, VARIATION IN THE TEMPERATURE OF THE AIR CONDITIONING, OR OTHER NOISES OR ODORS. IN THE COURSE OF ABOUT 30 MINUTES, THE TRUCK BURNED, LITERALLY TO THE GROUND. PICTURES OF THE BURNED OUT CARCASS ARE ALSO AVAILABLE. THE COMPANY'S INSURANCE ADJUSTER SAID THAT THERE WAS NOT ENOUGH OF THE TRUCK LEFT FROM WHICH TO DRAW ANY FORENSIC CONCLUSIONS. *TRRead more
Fire
Incident date: Mar 6, 2015
THE LEFT TIE ROD END SEPARATED. *TR
Incident date: Mar 6, 2015
THE LEFT TIE ROD END SEPARATED. *TR
Incident date: Mar 30, 2010
AFTER DOING THE RUN, THE BUS WAS PARKED INSIDE THE SHOP FOR THE NIGHT. THE DRIVER LEFT AND WITHIN 10- 15 MINUTES LATER THE COMPLETE SHOP WAS ON FIRE. THE FIRE INVESTIGATORS DETERMINED THAT THE FIRE STARTED IN THE GRID HEATER AREA. THE SHOP AND TWO BUSSES WERE COMPLETELY DESTROYED. *TR
Fire
Incident date: Mar 30, 2010
AFTER DOING THE RUN, THE BUS WAS PARKED INSIDE THE SHOP FOR THE NIGHT. THE DRIVER LEFT AND WITHIN 10- 15 MINUTES LATER THE COMPLETE SHOP WAS ON FIRE. THE FIRE INVESTIGATORS DETERMINED THAT THE FIRE STARTED IN THE GRID HEATER AREA. THE SHOP AND TWO BUSSES WERE COMPLETELY DESTROYED. *TR
Fire
Incident date: Mar 30, 2010
AFTER DOING THE RUN, THE BUS WAS PARKED INSIDE THE SHOP FOR THE NIGHT. THE DRIVER LEFT AND WITHIN 10- 15 MINUTES LATER THE COMPLETE SHOP WAS ON FIRE. THE FIRE INVESTIGATORS DETERMINED THAT THE FIRE STARTED IN THE GRID HEATER AREA. THE SHOP AND TWO BUSSES WERE COMPLETELY DESTROYED. *TR
Fire
Incident date: Feb 17, 2015
1. AT FIRST, I FELT THE VEHICLE HESITATE WHEN I UP-SHIFT. I GOT INTO THE HIGHWAY AND THE ENGINE STARTED TO MISS GRADUALLY AND GETTING WORSE. I PULLED INTO A FREIGHT-LINER AND THE SAY THAT FUEL LINE IS CONTAMINATED BECAUSE THE FUEL PUMP BROKE INSIDE. THEY SAID THEY HAVE TO FLUSH OUT THE LINES AND REPLACE THE FILTER, INJECTORS, FUEL PUMP AND HIGH PRESSURE FUEL LINES. I JUST BOUGHT A FULL TANK OF DIE
... SEL BEFORE THE INCIDENT. ALL THE FUEL WILL BE DUMPED AND FUEL TANKS WILL BE CLEANED. I HAVE THE ESTIMATED REPAIR TO COST OVER $10,000 DOLLARS. I CALLED DAIMLER CORPORATE OFFICE TO SEE IF THEY COULD HELP ME TO COVER SOME OF THE BILLS THEY DECLINED WITH THE EXCUSE THAT THE TRUCK IS 38,000 MILES OVER THE WARRANTY AN ESTIMATE OF ABOUT 2 MONTHS.THIS PROBLEM IS NOT MY FAULT, IT IS A DEFECTIVE PRODUCT. 2. THE BOTTOM SCREW HOLDING THE FUEL RAIL LEAKS OIL. THEY SEALED THE OIL IN WITH SILICON AND I JUST CHANGED AIR COMPRESSOR FOR OIL LEAK. I HAVE JUST BOUGHT THE TRUCK 6 MONTHS AGO. *TRRead more
Incident date: Feb 17, 2015
1. AT FIRST, I FELT THE VEHICLE HESITATE WHEN I UP-SHIFT. I GOT INTO THE HIGHWAY AND THE ENGINE STARTED TO MISS GRADUALLY AND GETTING WORSE. I PULLED INTO A FREIGHT-LINER AND THE SAY THAT FUEL LINE IS CONTAMINATED BECAUSE THE FUEL PUMP BROKE INSIDE. THEY SAID THEY HAVE TO FLUSH OUT THE LINES AND REPLACE THE FILTER, INJECTORS, FUEL PUMP AND HIGH PRESSURE FUEL LINES. I JUST BOUGHT A FULL TANK OF DIE
... SEL BEFORE THE INCIDENT. ALL THE FUEL WILL BE DUMPED AND FUEL TANKS WILL BE CLEANED. I HAVE THE ESTIMATED REPAIR TO COST OVER $10,000 DOLLARS. I CALLED DAIMLER CORPORATE OFFICE TO SEE IF THEY COULD HELP ME TO COVER SOME OF THE BILLS THEY DECLINED WITH THE EXCUSE THAT THE TRUCK IS 38,000 MILES OVER THE WARRANTY AN ESTIMATE OF ABOUT 2 MONTHS.THIS PROBLEM IS NOT MY FAULT, IT IS A DEFECTIVE PRODUCT. 2. THE BOTTOM SCREW HOLDING THE FUEL RAIL LEAKS OIL. THEY SEALED THE OIL IN WITH SILICON AND I JUST CHANGED AIR COMPRESSOR FOR OIL LEAK. I HAVE JUST BOUGHT THE TRUCK 6 MONTHS AGO. THE TRUCK MAY HAVE HAD AN ACCIDENT BEFORE. WHEN I STEP HARD ON THE BRAKE PEDAL, I HEAR A LOUD METAL KNOCKING NOISE FROM THE FRONT DRIVER SIDE BRAKE CHAMBER. AND THAT AFFECT THE STEERING. *TRRead more
Incident date: Feb 17, 2015
1. AT FIRST, I FELT THE VEHICLE HESITATE WHEN I UP-SHIFT. I GOT INTO THE HIGHWAY AND THE ENGINE STARTED TO MISS GRADUALLY AND GETTING WORSE. I PULLED INTO A FREIGHT-LINER AND THE SAY THAT FUEL LINE IS CONTAMINATED BECAUSE THE FUEL PUMP BROKE INSIDE. THEY SAID THEY HAVE TO FLUSH OUT THE LINES AND REPLACE THE FILTER, INJECTORS, FUEL PUMP AND HIGH PRESSURE FUEL LINES. I JUST BOUGHT A FULL TANK OF DIE
... SEL BEFORE THE INCIDENT. ALL THE FUEL WILL BE DUMPED AND FUEL TANKS WILL BE CLEANED. I HAVE THE ESTIMATED REPAIR TO COST OVER $10,000 DOLLARS. I CALLED DAIMLER CORPORATE OFFICE TO SEE IF THEY COULD HELP ME TO COVER SOME OF THE BILLS THEY DECLINED WITH THE EXCUSE THAT THE TRUCK IS 38,000 MILES OVER THE WARRANTY AN ESTIMATE OF ABOUT 2 MONTHS.THIS PROBLEM IS NOT MY FAULT, IT IS A DEFECTIVE PRODUCT. 2. THE BOTTOM SCREW HOLDING THE FUEL RAIL LEAKS OIL. THEY SEALED THE OIL IN WITH SILICON AND I JUST CHANGED AIR COMPRESSOR FOR OIL LEAK. I HAVE JUST BOUGHT THE TRUCK 6 MONTHS AGO. THE TRUCK MAY HAVE HAD AN ACCIDENT BEFORE. WHEN I STEP HARD ON THE BRAKE PEDAL, I HEAR A LOUD METAL KNOCKING NOISE FROM THE FRONT DRIVER SIDE BRAKE CHAMBER. AND THAT AFFECT THE STEERING. *TRRead more
Incident date: Feb 17, 2015
1. AT FIRST, I FELT THE VEHICLE HESITATE WHEN I UP-SHIFT. I GOT INTO THE HIGHWAY AND THE ENGINE STARTED TO MISS GRADUALLY AND GETTING WORSE. I PULLED INTO A FREIGHT-LINER AND THE SAY THAT FUEL LINE IS CONTAMINATED BECAUSE THE FUEL PUMP BROKE INSIDE. THEY SAID THEY HAVE TO FLUSH OUT THE LINES AND REPLACE THE FILTER, INJECTORS, FUEL PUMP AND HIGH PRESSURE FUEL LINES. I JUST BOUGHT A FULL TANK OF DIE
... SEL BEFORE THE INCIDENT. ALL THE FUEL WILL BE DUMPED AND FUEL TANKS WILL BE CLEANED. I HAVE THE ESTIMATED REPAIR TO COST OVER $10,000 DOLLARS. I CALLED DAIMLER CORPORATE OFFICE TO SEE IF THEY COULD HELP ME TO COVER SOME OF THE BILLS THEY DECLINED WITH THE EXCUSE THAT THE TRUCK IS 38,000 MILES OVER THE WARRANTY AN ESTIMATE OF ABOUT 2 MONTHS.THIS PROBLEM IS NOT MY FAULT, IT IS A DEFECTIVE PRODUCT. 2. THE BOTTOM SCREW HOLDING THE FUEL RAIL LEAKS OIL. THEY SEALED THE OIL IN WITH SILICON AND I JUST CHANGED AIR COMPRESSOR FOR OIL LEAK. I HAVE JUST BOUGHT THE TRUCK 6 MONTHS AGO. THE TRUCK MAY HAVE HAD AN ACCIDENT BEFORE. WHEN I STEP HARD ON THE BRAKE PEDAL, I HEAR A LOUD METAL KNOCKING NOISE FROM THE FRONT DRIVER SIDE BRAKE CHAMBER. AND THAT AFFECT THE STEERING. *TRRead more
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA TRACTOR. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK VIOLENTLY AND THE RACK AND PINION DETERIORATED AND FRACTURED WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V514000 (STEERING) AND 09V357000 (STEERING). THE FAILURE RECURRED WITHIN LESS THAN THIRTY DAYS. WHEN DRIVING OVER 50 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND
... THE CONTACT HAD TO APPLY FORCE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE TWO RECALL REPAIRS DID NOT REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 03-11-15 *BF UPDATED 9/21/2017*CNRead more
Incident date: Nov 30, 2014
TL* THE CONTACT OWNS A 2003 FREIGHTLINER BUSINESS CLASS EQUIPPED WITH KELLY CHARGER HPT TIRES, SIZE 275/70R/24.5 (NA). THE DOT NUMBER WAS UNAVAILABLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE TWO FRONT TIRES BLEW OUT. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE FAILURE MILEAGE WAS 1,500,000 AND THE TIRE FAILURE MILEAGE WAS UNAVAILA
... BLE.Read more
Crash
Incident date: May 14, 2013
I PURCHASED TRUCK 11/2010 TRUCK DROVE FINE FOR THE FIRST YR. PULLING VERY LIGHT FREIGHT ALWAYS THE TRUCK BECAME VERY HARD TO CONTROL. TRUCK DANCES, HOPS, BOUNCE ETC. I HAVE HAD SUSPENSION WORK DONE AND THE PROB HAS NOT IMPROVED. I DON'T GET IRREGULAR TIRE WEAR NO PHYSICAL SIGNS THAT CAN BE SEEN, JUST POOR PERFORMANCE. I WOULD NOT BUY ANOTHER ONE. THE ENGINE/ TRANS, NO COMPLAINTS, ONLY THE DRIVABIL
... ITY. *TRRead more
Incident date: May 14, 2013
I PURCHASED TRUCK 11/2010 TRUCK DROVE FINE FOR THE FIRST YR. PULLING VERY LIGHT FREIGHT ALWAYS THE TRUCK BECAME VERY HARD TO CONTROL. TRUCK DANCES, HOPS, BOUNCE ETC. I HAVE HAD SUSPENSION WORK DONE AND THE PROB HAS NOT IMPROVED. I DON'T GET IRREGULAR TIRE WEAR NO PHYSICAL SIGNS THAT CAN BE SEEN, JUST POOR PERFORMANCE. I WOULD NOT BUY ANOTHER ONE. THE ENGINE/ TRANS, NO COMPLAINTS, ONLY THE DRIVABIL
... ITY. *TRRead more
Incident date: Dec 3, 2007
TL* THE CONTACT OWNS A 2005 FREIGHTLINER BUSINESS CLASS M2. THE CONTACT STATED THAT THE HEAT FAN WIRING HARNESS OVERHEATED WHEN THE VEHICLE WAS IN THE ON POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Incident date: Feb 9, 2010
THE METHODOLOGY/GASKETING/ WHATEVER IS SO INADEQUATE ON ROOFTOP AIR CONDITIONING UNITS THAT THESE VEHICLES ARE "SEMI-JOKINGLY" CALLED RAIN FORESTS DUE TO UNBELIEVABLY BAD AND CHRONIC AND DANGEROUS RAIN LEAKING THROUGH THE ROOF. A SIMPLE GOOGLE SEARCH ON "SPRINTER ROOF LEAK" BRINGS BACK MANY, MANY RESULTS -- INCLUDING YOUTUBE VIDEOS OF THE OUTRAGEOUS AMOUNT OF LEAKING. THE REAR PASSENGERS IN SOM
... E SPRINTER VANS ARE GETTING A SHOWER THAT THEY DON'T EXPECT. THE REAR AIR CONDITIONING SYSTEM IS REPORTEDLY LEAKING IN SOME MODELS, AND OWNERS ARE BOILING MAD. A CLASS-ACTION LAWSUIT WAS FILED IN CALIFORNIA ALLEGING THAT MERCEDES KNEW ABOUT THE PROBLEM AND DIDN'T FIX IT. BAD SEALS AROUND THE ROOFTOP, REAR AIR CONDITIONER ON SOME SPRINTER 2500 AND 3500 MODELS ALLEGEDLY CAUSE THE LEAK. DRIVERS CLAIM THAT IT'S BAD ENOUGH TO SEEM LIKE IT'S RAINING IN THE VEHICLE, AND SOME OWNERS SAY THAT IT LEADS TO MOLD AND WATER DAMAGE AROUND THE HEADLINER. REGARDLESS OF HOW MANY TIMES DEALER SERVICE DEPARTMENTS TRY TO REPAIR -- THE PROBLEM RE-OCCURS WITHIN MONTHS TYPICALLY. THE ONLY WAY I COULD STOP THE RAIN-INFILTRATION ON MY VEHICLE IS TO COMPLETELY REMOVE THE ROOFTOP UNIT. HENCE, A UNIT THAT COSTS ~ $6,000 DOLLARS HAS BEEN REMOVED, ALSO REQUIRING REMEDIATION OF THE RESULTING 16 X 33 INCH HOLE IN THE ROOFTOP SHEET-METAL AND THE INTERIOR HEADLINER, WHICH ALONE COSTS ANOTHER $600 FROM MB PARTS DEPARTMENT. I HAVE COMMUNICATED WITH EXECUTIVE CUSTOMER SERVICE AT MERCEDES BENZ CORPORATE TO LITTLE AVAIL, DESPITE THE FACT THAT MOST SPRINTER SERVICE DEPARTMENTS, READILY ADMIT, THAT THIS IS A HUGE, RECURRING PROBLEM. IT REALLY IS A SHAME THAT THIS IS THE PRIMARY "ACHILLES HEEL" ON THIS VEHICLE, THAT OTHERWISE, IMPRESSES ME TIME AND AGAIN. *TRRead more
Incident date: Oct 31, 2014
I WAS DRIVING EAST ON I10 WHEN THE CHECK ENGINE LIGHT CAME ON. I THEN NOTICED THE DASH PANEL GOING IN ALL DIFFERENT DIRECTIONS. THE ERROR CODE CAME UP AS J1939. TALKING WITH WINNEBAGO AND CUMMINGS ENGINE THEY BOTH STATED THIS WAS A CHASSIS PROBLEM AND CONTACT FREIGHTLINER. I CALLED THEM IN ORLANDO FLORIDA AND THEY STATED THEY WERE AWARE OF SOME PROBLEM WITH THE DASH INSTRUMENT PANEL OR ASSOCIA
... TED ELECTRICAL CONTROL BOARD. THEY ALSO STATED THERE COULD BE AN ELECTRICAL SHORT IN THE WIRING HARNESS. I DID NOT HAVE AN ACCIDENT AND DID NOT LIKE PULLING OFF THE ROAD TO CHECK FOR PROBLEMS ON THREE OCCASIONS BETWEEN JACKSONVILLE FL. AND ORLANDO, FL. *TRRead more
Incident date: Oct 10, 2014
FRAME IS CRACKED AND NEARLY SEPARATED ABOVE REAR AXLE. *TR
Incident date: Jul 22, 2014
I PUT THE TRUCK IN THE SHOP ON 07/22/14 FOR SEVERAL REASONS ON THIS DAY BUT THE TWO MOST IMPORTANT REASONS WERE: 1) TRUCK LEANING VERY NOTICEABLY ON THE DRIVERS SIDE AND 2) TRUCK POPS UNDER THE FLOORBOARD BENEATH THE DRIVER (AND NOW ON PASSENGER SIDE AS WELL) WHEN HAULING A LOADED TRAILER. IT'S BEEN POPPING/TWISTING SINCE APRIL 2014. IT SOUNDS LIKE FRAME IS POPPING AND TWISTING. IT HAS ALSO HA
... PPENED WHEN THE TRUCK WAS SITTING STILL, PARKED. I POINTED OUT TO THE FREIGHTLINER SERVICE WRITEUP THAT I NOTICED THAT A FRAME MOUNT WAS LOOSE AND SHOWED IT SPECIFICALLY TO HIM BUT THEY "SAY" THEY CHECKED IT OUT BUT I'M STILL HEARING THE POPPING/TWISTING WHEN CARRYING A LOADED TRAILER. THE FRAME MOUNT/BRACKET IS STILL LOOSE AND I'VE ACTUALLY TURNED THE BOLT IN THE MOUNT A COUPLE OF TIMES BY HAND. THE SAME EXACT MOUNT ON THE PASSENGER SIDE IS NOT LOOSE AND THE BOLTS SIT PROPERLY IN THE MOUNT GROOVES LIKE THEY'RE SUPPOSED TO WITH NO VISIBLE SIGNS OF LOOSENESS OR MOVEMENT AS OPPOSED TO THE DRIVERS SIDE. IT EVEN HAS A VISIBLE RUST TRAIL OF WHERE IT SEEMS LIKE WATER IS GETTING IN BETWEEN THE LOOSE PARTS. I'VE ALSO NOTICED SOME VERY UNUSUAL SIGNS OF TIRE WEAR ESPECIALLY ON THE DRIVERS SIDE AND MOST IMPORTANTLY ON THE DRIVERS SIDE FRONT STEER TIRE WHICH (IN MY OPINION) COULD POSSIBLY BE RELATED TO THE LOOSE FRAME MOUNT AND THE POPPING/TWISTING. FREIGHTLINER DID REPLACE A SPACER UNDERNEATH THE DRIVERS SIDE LEAF SPRING IN THE FRONT TO HELP CORRECT THE "LEAN" ON THAT SIDE BUT THE TRUCK STILL LEANS TO THE DRIVERS SIDE THE SAME AS WHEN I PUT IT IN THE SHOP WITH NO SIGNIFICANT CHANGE. I DO KNOW ONE OR TWO PEOPLE WITH THE SAME MODEL, MAKE AND YEAR OF TRUCK THAT HAVE BEEN COMPLAINING OF THE SAME POPPING/TWISTING SOUND WHEN LOADED AS WELL. I AM TRULY CONCERNED FOR MY SAFETY, AS WELL AS THE PUBLICS AND THAT IS THE REASON WHY I'M TAKING THE TIME TO ADDRESS MY CONCERNS IN THIS MANNER. *TRRead more
Incident date: May 8, 2013
TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT ONCE THE TURN SIGNALS WERE ACTIVATED AND SHUT OFF, THEY WOULD CONTINUE TO BLINK. THE SIGNALS WOULD BLINK FIVE TIMES WHEN THE LEVER WAS BARELY TOUCHED. IN ADDITION, THE DAYTIME RUNNING LAMPS BURNED OUT MULTIPLE TIMES AND WERE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V099000 (ELECTRICAL SYST
... EM, EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 426,000.Read more
Incident date: May 8, 2013
TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT ONCE THE TURN SIGNALS WERE ACTIVATED AND SHUT OFF, THEY WOULD CONTINUE TO BLINK. THE SIGNALS WOULD BLINK FIVE TIMES WHEN THE LEVER WAS BARELY TOUCHED. IN ADDITION, THE DAYTIME RUNNING LAMPS BURNED OUT MULTIPLE TIMES AND WERE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V099000 (ELECTRICAL SYST
... EM, EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 426,000.Read more
Incident date: Jul 7, 2014
VEHICLE EXPERIENCED REDUCED POWER AND WHOOSH SOUND. FOUND INTAKE MANIFOLD WITH CRACKS LEAKING EXHAUST FROM EGR RUNNER. MADE TEMPORARY REPAIR ON THE ROAD AND WAS ABLE TO RETURN TO SHOP. FOUND THERE WAS A RECALL ON THIS PART (2010-040002) BUT HAVE BEEN UNABLE TO GET REPAIR FROM DAIMLER VANS USA. *TR
Incident date: May 28, 2014
LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WI
... LL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE CONTROL ARM'S RELATIVE POSITION TO THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. THIS CONDITION IS FURTHER COMPOUNDED BY THE LACK OF ANY INDICATION TO THE DRIVER THAT THE CRUISE CONTROL SYSTEM IS ACTIVATED. THERE IS ALSO NO SEPARATE CRUISE CONTROL ENABLE SWITCH FOR THE DRIVER TO BE AWARE THAT THE CRUISE CONTROL SYSTEM MAY ACTIVATE. THE RESULT OF THIS CONDITION IS THAT THE DRIVER MAY ACCIDENTALLY AND UNKNOWINGLY ACTIVATE THE VEHICLE'S CRUISE CONTROL SYSTEM, RESULTING IN UNEXPECTED VEHICLE BEHAVIOR OR POSSIBLE LOSS OF CONTROL FROM UNEXPECTED ACCELERATION. RECOMMEND REPLACEMENT OF CRUISE CONTROL ARM WITH A DIFFERENT DESIGN TO MOVE IT AWAY FROM THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. ALTERNATIVELY, CHANGING THE SWITCH ORIENTATION SO THAT UP/DOWN MANIPULATION CAUSES THE CRUISE SETTING TO 'CANCEL', WHICH IS A SAFER UNINTENDED ACTION (DEACTIVATE) THAN THE CURRENT 'SET' ACTION (ACTIVATE). *TRRead more
Incident date: May 28, 2014
LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WI
... LL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE CONTROL ARM'S RELATIVE POSITION TO THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. THIS CONDITION IS FURTHER COMPOUNDED BY THE LACK OF ANY INDICATION TO THE DRIVER THAT THE CRUISE CONTROL SYSTEM IS ACTIVATED. THERE IS ALSO NO SEPARATE CRUISE CONTROL ENABLE SWITCH FOR THE DRIVER TO BE AWARE THAT THE CRUISE CONTROL SYSTEM MAY ACTIVATE. THE RESULT OF THIS CONDITION IS THAT THE DRIVER MAY ACCIDENTALLY AND UNKNOWINGLY ACTIVATE THE VEHICLE'S CRUISE CONTROL SYSTEM, RESULTING IN UNEXPECTED VEHICLE BEHAVIOR OR POSSIBLE LOSS OF CONTROL FROM UNEXPECTED ACCELERATION. RECOMMEND REPLACEMENT OF CRUISE CONTROL ARM WITH A DIFFERENT DESIGN TO MOVE IT AWAY FROM THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. ALTERNATIVELY, CHANGING THE SWITCH ORIENTATION SO THAT UP/DOWN MANIPULATION CAUSES THE CRUISE SETTING TO 'CANCEL', WHICH IS A SAFER UNINTENDED ACTION (DEACTIVATE) THAN THE CURRENT 'SET' ACTION (ACTIVATE). *TRRead more
Incident date: May 28, 2014
LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WI
... LL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE CONTROL ARM'S RELATIVE POSITION TO THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. THIS CONDITION IS FURTHER COMPOUNDED BY THE LACK OF ANY INDICATION TO THE DRIVER THAT THE CRUISE CONTROL SYSTEM IS ACTIVATED. THERE IS ALSO NO SEPARATE CRUISE CONTROL ENABLE SWITCH FOR THE DRIVER TO BE AWARE THAT THE CRUISE CONTROL SYSTEM MAY ACTIVATE. THE RESULT OF THIS CONDITION IS THAT THE DRIVER MAY ACCIDENTALLY AND UNKNOWINGLY ACTIVATE THE VEHICLE'S CRUISE CONTROL SYSTEM, RESULTING IN UNEXPECTED VEHICLE BEHAVIOR OR POSSIBLE LOSS OF CONTROL FROM UNEXPECTED ACCELERATION. RECOMMEND REPLACEMENT OF CRUISE CONTROL ARM WITH A DIFFERENT DESIGN TO MOVE IT AWAY FROM THE STEERING WHEEL AND TURN SIGNAL CONTROL ARM. ALTERNATIVELY, CHANGING THE SWITCH ORIENTATION SO THAT UP/DOWN MANIPULATION CAUSES THE CRUISE SETTING TO 'CANCEL', WHICH IS A SAFER UNINTENDED ACTION (DEACTIVATE) THAN THE CURRENT 'SET' ACTION (ACTIVATE). *TRRead more