Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,596 complaints for FREIGHTLINER
FREIGHTLINER
FLD
(2005) — STRUCTURE:BODY:DOOR
Jan 9, 2017
Incident date: Jan 9, 2016
TL* THE CONTACT OWNS A 2005 FREIGHTLINER FLD. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER AND PASSENGER SIDE DOORS INDEPENDENTLY OPENED WITHOUT WARNING. AS A RESULT, THE CONTACT FELL OUT OF THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO BOTH SHOULDERS AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE DOORS WERE T... Read more
1 injured
FREIGHTLINER
CASCADIA
(2015) — SERVICE BRAKES
Jan 6, 2017
Incident date: Oct 5, 2016
BRAKE PRESSURE SWITCH DEFECTIVE: UNDER NORMAL DRIVING CONDITIONS, THE BRAKE LIGHTS WILL NOT ACTIVATE TO WARN FOLLOWING MOTORISTS. THE BRAKE LIGHTS ONLY WORK ON A HEAVY PEDAL APPLICATION. THE SECOND ISSUE IS THE CRUISE CAN BE SET AT HIGHWAY SPEED AND APPLYING THE BRAKES WILL NOT DEACTIVATE THE CRUISE. THE BRAKES ARE FIGHTING THE ENGINE UNTIL THE DRIVER TURNS OFF THE CRUISE AT THE SWITCH. AN INSPECT... Read more
FREIGHTLINER
CASCADIA
(2017) — VEHICLE SPEED CONTROL
Nov 17, 2016
Incident date: Oct 27, 2016
THIS COMPLAINT PERTAINS TO ADAPTIVE CRUISE CONTROL (ACC), FORWARD CRASH AVOIDANCE (FCA) AND LANE DEPARTURE WARNING SYSTEMS (LDWS). I HAVE BEEN DRIVING THIS SPECIFIC VEHICLE BUT IT WILL PERTAIN TO ALL VEHICLES WITH THESE SYSTEMS. THE ACC AND FCAS BECAUSE OF ITS STRAIGHT LINE OF SIGHT IS MISINTERPRETING THE DATA ON APPROACH TO BRIDGES, OVERPASSES AND OVERHEAD SIGNS AND WILL INITIATE A HARD BRAKING ... Read more
FREIGHTLINER
CASCADIA
(2017) — WHEELS
Nov 16, 2016
Incident date: Oct 23, 2016
TL* THE CONTACT OWNED A 2017 FREIGHTLINER CASCADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SWERVE BACK AND FORTH VIOLENTLY. THE WHEELS SEPARATED FROM THE AXLE CAUSING THE VEHICLE TO VEER TO THE RIGHT AND THE FRONT PASSENGER SIDE WHEEL FRACTURED, BUT DID NOT DETACH FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING ROD SNAPPED AND BECAME LOOSE FROM THE HUB. DURING THE INCID... Read more
Crash
2 injured
2 deaths
FREIGHTLINER
CASCADIA
(2017) — STEERING
Nov 16, 2016
Incident date: Oct 23, 2016
TL* THE CONTACT OWNED A 2017 FREIGHTLINER CASCADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SWERVE BACK AND FORTH VIOLENTLY. THE WHEELS SEPARATED FROM THE AXLE CAUSING THE VEHICLE TO VEER TO THE RIGHT AND THE FRONT PASSENGER SIDE WHEEL FRACTURED, BUT DID NOT DETACH FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING ROD SNAPPED AND BECAME LOOSE FROM THE HUB. DURING THE INCID... Read more
Crash
2 injured
2 deaths
FREIGHTLINER
CASCADIA
(2017) — AIR BAGS
Nov 16, 2016
Incident date: Oct 23, 2016
TL* THE CONTACT OWNED A 2017 FREIGHTLINER CASCADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SWERVE BACK AND FORTH VIOLENTLY. THE WHEELS SEPARATED FROM THE AXLE CAUSING THE VEHICLE TO VEER TO THE RIGHT AND THE FRONT PASSENGER SIDE WHEEL FRACTURED, BUT DID NOT DETACH FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING ROD SNAPPED AND BECAME LOOSE FROM THE HUB. DURING THE INCID... Read more
Crash
2 injured
2 deaths
FREIGHTLINER
CASCADIA
(2015) — TIRES
Nov 14, 2016
Incident date: Oct 1, 2016
BRAND NEW PURCHASED HANKOOK TIRES FOR 6X2 TRUCK HAD CHUNKS PEELING OFF WHILE THE DRIVER WAS OPERATING THE VEHICLE. THE TIRE WAS IN REAR POSITION (THE TIRE CANNOT SPIN). CHUNKS OF THE TIRE FLEW ON THE HIGHWAY AS THE DRIVE WAS HAULING A CONTAINER TO THE PORT OF LOS ANGELES.
FREIGHTLINER
CASCADIA
(2012) — ENGINE
Nov 7, 2016
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT COOLANT LEAKED FROM THE VEHICLE. UPON INSPECTION, IT WAS DETERMINED THAT THE COOLANT RESERVOIR HAD CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SURGE TANK HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NO... Read more
FREIGHTLINER
SPRINTER 2500
(2008) — AIR BAGS
Nov 3, 2016
Incident date: Nov 3, 2016
DAIMLER HAS NO AUTHORIZED REPAIR FACILITY WITHIN MY STATE. THE CLOSEST REPAIR LOCATION IS IN AUSTIN, TX, 900 MILES AWAY, ONE WAY!! THERE ARE TWO AUTHORIZED SPRINTER REPAIR LOCATIONS WITHIN 10 MILES OF MY LOCATION THAT HAVE PERFORMED MECHANICAL/ENGINE REPAIRS IN THE PAST. CAN THEY BE AUTHORIZED TO PERFORM THE REPAIRS TO THE AIRBAGS?
FREIGHTLINER
BUSINESS CLASS M2
(2004) — SERVICE BRAKES
Oct 1, 2016
Incident date: Sep 30, 2016
JUST BOUGHT THIS TRUCK FROM HUBBARD TRAILERS, IN ARIZONA, WITH A RECEIPT FROM HAVING BOTH REAR BRAKES REDONE. DROVE IT HOME THEN TOOK IT TO THE LOCAL FL DEALERSHIP (NAMPA, ID) TO GET AN OFFICIAL INSPECTION. ON INSPECTION THE ABS AND BRAKE LIGHTS WERE ON. WORK WAS DONE, AND I WAS TOLD EVERYTHING WAS FINE ON THE TRUCK RE:BRAKES. I DROVE IT HOME, ABOUT 30 MILES AND NO PROBLEM. FIRST TIME I TRIED TO ... Read more
Fire
FREIGHTLINER
CASCADIA
(2010) — INTERIOR LIGHTING
Sep 7, 2016
Incident date: Sep 4, 2016
TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE INTERIOR AND INSTRUMENTAL PANEL LIGHTING FAILED INTERMITTENTLY. THE DEALER DIAGNOSED THAT WATER PENETRATED THROUGH THE WINDSHIELD AND CAUSED THE SAMCAP MODULE TO FAIL. THE MODULE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,081.
FREIGHTLINER
CASCADIA
(2010) — VISIBILITY:WINDSHIELD
Sep 7, 2016
Incident date: Sep 4, 2016
TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE INTERIOR AND INSTRUMENTAL PANEL LIGHTING FAILED INTERMITTENTLY. THE DEALER DIAGNOSED THAT WATER PENETRATED THROUGH THE WINDSHIELD AND CAUSED THE SAMCAP MODULE TO FAIL. THE MODULE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,081.
FREIGHTLINER
CASCADIA
(2010) — ELECTRICAL SYSTEM
Sep 7, 2016
Incident date: Sep 4, 2016
TL* THE CONTACT OWNS A 2010 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE INTERIOR AND INSTRUMENTAL PANEL LIGHTING FAILED INTERMITTENTLY. THE DEALER DIAGNOSED THAT WATER PENETRATED THROUGH THE WINDSHIELD AND CAUSED THE SAMCAP MODULE TO FAIL. THE MODULE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,081.
FREIGHTLINER
CASCADIA
(2012) — ELECTRICAL SYSTEM
Sep 4, 2016
Incident date: Aug 27, 2016
SAME CAB, PROBLEM DASH LIGHTS WENT OFF, LIGHTS OUTSIDE FLASHING WITH VEHICLE MOVING AT 70 MPH TOOK IT TO DEALER THEY REPLACE CAB SAME WHICH COST ME $2635.35 TO REPAIR DEFECTIVE PART DANGEROUS PROBLEM IF HAPPEN AT NIGHT TIME BECAUSE HEAD LIGHTS DON'T WORK I HOPE YOU PEOPLE DO SOMETHING ABOUT IT VERY DANGEROUS PROBLEM TANKS [XXX] FROM CALIFORNIA. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTE... Read more
FREIGHTLINER
X-LINE
(2016) — UNKNOWN OR OTHER
Aug 12, 2016
Incident date: Apr 3, 2016
COMPARTMENT DOORS COME OPEN WHILE DRIVING ON HIGHWAY.
FREIGHTLINER
X-LINE
(2016) — STRUCTURE:BODY
Aug 12, 2016
Incident date: Apr 3, 2016
COMPARTMENT DOORS COME OPEN WHILE DRIVING ON HIGHWAY.
FREIGHTLINER
CASCADIA
(2009) — STEERING
Aug 5, 2016
Incident date: Sep 9, 2015
FREIGHTLINER CASCADIA 2009 STERING RACK AND PINION PROBLEM. FREIGHTLINER DEALER A REDY FIXED TWICE, AND AGAIN START THE PROBLEM,THAT'S MEANS HAVE TO BE HAVE A REPLAYS AGAIN,JUST DELETE COMPANY CLOSE THE RECALL. DRIVING WITH THIS PROBLEM IS VERY DENGER SPECIALY IN WORK ZONE WITH NOT EVEN LANE.I DO SPENT A LOT MONEY FOR ALIGNMENT AND OTHER PARTS . THIS HAVE TO BE A LAW FOR RECALL. IF PROBLEM STILL C... Read more
FREIGHTLINER
CASCADIA
(2009) — ELECTRONIC STABILITY CONTROL (ESC)
Aug 5, 2016
Incident date: Sep 9, 2015
FREIGHTLINER CASCADIA 2009 STERING RACK AND PINION PROBLEM. FREIGHTLINER DEALER A REDY FIXED TWICE, AND AGAIN START THE PROBLEM,THAT'S MEANS HAVE TO BE HAVE A REPLAYS AGAIN,JUST DELETE COMPANY CLOSE THE RECALL. DRIVING WITH THIS PROBLEM IS VERY DENGER SPECIALY IN WORK ZONE WITH NOT EVEN LANE.I DO SPENT A LOT MONEY FOR ALIGNMENT AND OTHER PARTS . THIS HAVE TO BE A LAW FOR RECALL. IF PROBLEM STILL C... Read more
FREIGHTLINER
CASCADIA
(2016) — UNKNOWN OR OTHER
Jul 9, 2016
Incident date: Jul 6, 2016
JAKE BRAKE HANDLE FALLS FROM OFF POSITION TO ON POSITION OVER BUMPS. ON RT 81 NORTH CRUISE SET AT 60 HIT BUMP MAKE WENT FULL ON THREW ME AGAINST SEATBELT. THANKFULLY DRY ROAD
FREIGHTLINER
SPRINTER 2500
(2010) — AIR BAGS
Jun 30, 2016
Incident date: Jun 12, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS... Read more
FREIGHTLINER
CASCADIA
(2012) — ELECTRICAL SYSTEM
Jun 29, 2016
Incident date: Aug 23, 2015
TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THERE WAS A BURNING ODOR THAT EMITTED THROUGH THE VENT AND UNDER THE SLEEPER WHERE THERE WAS A STORAGE COMPARTMENT. THE CONTACT NOTICED THAT THE HARNESS WAS BURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE HARNESS NEEDED TO BE REPLACED TO PREVENT AN ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT REPAIRED. T... Read more
Fire
FREIGHTLINER
SPRINTER 3500
(2008) — AIR BAGS
May 3, 2016
Incident date: Feb 8, 2016
TL* THE CONTACT OWNS A 2008 FREIGHTLINER SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOO... Read more
FREIGHTLINER
CASCADIA
(2011) — EXTERIOR LIGHTING
Apr 20, 2016
Incident date: Apr 14, 2016
WHEN OUR VEHICLE IS OPERATING AT HIGHWAY SPEEDS THE VEHICLE LOSES ALL POWER AS IF YOU HAD TURNED OFF THE IGNITION SWITCH AND THEN TURNED IT BACK ON. THIS LASTS FOR A FEW SECONDS WHERE TOTAL CONTROL TO THE VEHICLE IS LOST BEFORE IT RESUMES NORMAL WORKING CONDITIONS. WE HAVE SPOKEN TO THE LOCAL FREIGHTLINER DEALER WHO HAS ADVISED US THAT THIS IS A COMMON ISSUE WITH THESE UNITS, HOWEVER, THEY ARE U... Read more
FREIGHTLINER
CASCADIA
(2011) — FUEL/PROPULSION SYSTEM
Apr 20, 2016
Incident date: Apr 14, 2016
WHEN OUR VEHICLE IS OPERATING AT HIGHWAY SPEEDS THE VEHICLE LOSES ALL POWER AS IF YOU HAD TURNED OFF THE IGNITION SWITCH AND THEN TURNED IT BACK ON. THIS LASTS FOR A FEW SECONDS WHERE TOTAL CONTROL TO THE VEHICLE IS LOST BEFORE IT RESUMES NORMAL WORKING CONDITIONS. WE HAVE SPOKEN TO THE LOCAL FREIGHTLINER DEALER WHO HAS ADVISED US THAT THIS IS A COMMON ISSUE WITH THESE UNITS, HOWEVER, THEY ARE U... Read more
FREIGHTLINER
CASCADIA
(2011) — ELECTRICAL SYSTEM
Apr 20, 2016
Incident date: Apr 14, 2016
WHEN OUR VEHICLE IS OPERATING AT HIGHWAY SPEEDS THE VEHICLE LOSES ALL POWER AS IF YOU HAD TURNED OFF THE IGNITION SWITCH AND THEN TURNED IT BACK ON. THIS LASTS FOR A FEW SECONDS WHERE TOTAL CONTROL TO THE VEHICLE IS LOST BEFORE IT RESUMES NORMAL WORKING CONDITIONS. WE HAVE SPOKEN TO THE LOCAL FREIGHTLINER DEALER WHO HAS ADVISED US THAT THIS IS A COMMON ISSUE WITH THESE UNITS, HOWEVER, THEY ARE U... Read more
FREIGHTLINER
SPRINTER
(2007) — AIR BAGS
Apr 11, 2016
Incident date: Apr 21, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FREIGHTLINER SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER(S): 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT... Read more
FREIGHTLINER
CASCADIA
(2015) — EXTERIOR LIGHTING:BRAKE LIGHTS
Apr 6, 2016
Incident date: Nov 23, 2015
TL* THE CONTACT OWNS A 2015 FREIGHTLINER CASCADIA. WHILE DRIVING 40 MPH, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SAM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
FREIGHTLINER
CASCADIA
(2009) — SUSPENSION
Apr 4, 2016
Incident date: Sep 10, 2015
STEERING COLUMN IS A PROBLEM. TRUCK DO NOT STAY IN THE ROAD STREIGHT.FOR MEN TIMES IN THE SHOP AND COUPLE ALIGNMENT, TRUCK HAS PROBLEM. VERY DENGER TO DRIVE. ELECTRICAL MIRRORS HEATED PROBLEM. WIRE AND EVERYTHING ELSE IT'S OK JUST NO POWER GO TO SWITCH. ELECTRIC CAN'T FIGEROUT WHAT'S IS HAPPENING.
FREIGHTLINER
CASCADIA
(2009) — STEERING
Apr 4, 2016
Incident date: Sep 10, 2015
STEERING COLUMN IS A PROBLEM. TRUCK DO NOT STAY IN THE ROAD STREIGHT.FOR MEN TIMES IN THE SHOP AND COUPLE ALIGNMENT, TRUCK HAS PROBLEM. VERY DENGER TO DRIVE. ELECTRICAL MIRRORS HEATED PROBLEM. WIRE AND EVERYTHING ELSE IT'S OK JUST NO POWER GO TO SWITCH. ELECTRIC CAN'T FIGEROUT WHAT'S IS HAPPENING.
FREIGHTLINER
CASCADIA
(2009) — ELECTRICAL SYSTEM
Apr 4, 2016
Incident date: Sep 10, 2015
STEERING COLUMN IS A PROBLEM. TRUCK DO NOT STAY IN THE ROAD STREIGHT.FOR MEN TIMES IN THE SHOP AND COUPLE ALIGNMENT, TRUCK HAS PROBLEM. VERY DENGER TO DRIVE. ELECTRICAL MIRRORS HEATED PROBLEM. WIRE AND EVERYTHING ELSE IT'S OK JUST NO POWER GO TO SWITCH. ELECTRIC CAN'T FIGEROUT WHAT'S IS HAPPENING.
FREIGHTLINER
CASCADIA
(2008) — STEERING
Mar 30, 2016
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE STEERING GEAR BOX FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V592000 (STEE... Read more
FREIGHTLINER
114SD
(2012) — FUEL/PROPULSION SYSTEM
Mar 21, 2016
Incident date: Oct 15, 2015
TRUCK FIRE WITH COMPLETE DESTRUCTION DUE TO HIGH PRESSURE FUEL LINES FROM PUMP TO FUEL RAIL. P CLIPS ALLEGEDLY COMPROMISED FUEL LINE. DAIMLER HAS HAD A RECALL BUT THIS IS A DESIGN DEFECT THAT NEEDS INVESTIGATED AS THE "FIX" IS NO FIX AND FIRES CONTINUE TO OCCUR.
Fire
FREIGHTLINER
SPRINTER 3500
(2008) — AIR BAGS
Feb 16, 2016
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2008 FREIGHTLINER SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) SEVERAL MONTHS AFTER RECEIVING A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER FOR SEVERAL MONTHS WITH NO RESPONSE ON WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS... Read more
FREIGHTLINER
CASCADIA
(2014) — ELECTRICAL SYSTEM
Jan 19, 2016
Incident date: Dec 31, 2015
THIS IS THE FIRST TIME I HAVE EXPERIENCE AN IMMEDIATE STALL WITH NO RESTART IN THE 45 YEARS OF PROFESSIONAL DRIVING. I WAS JUST BEGINNING TO GO DOWN HILL AT MM138 ON INTERSTATE 5, WHEN ALL THE SUDDEN THE DASH LIGHTS AND GAUGES STARTED TO QUIVER AS IF THE ELECTRICAL SYSTEM WAS LOOSING CURRENT. MORE IMPORTANTLY, THE TRUCK LOST ALL ENGINE AND TRANSMISSION FUNCTIONS TO INCLUDE JAKE AND POWER BRAKIN... Read more
FREIGHTLINER
SPRINTER 2500
(2013) — SERVICE BRAKES
Jan 4, 2016
Incident date: Dec 24, 2015
I WAS DELIVERY FOR DHL FOR 5 HOURS PIER TO THE ACCIDENT. I WAS ON A CITY STREET IN UPPER CHI-CHESTER, PA. WHEN I TRIED TO YIELD AND PREPARE FOR A STOP SIGN. WHEN I WENT TO APPLY THE BREAKS AND ADDED MORE PRESSURE TO THE BREAKS THEY JUST THEN DROPPED THE FLOOR. I THEN TRIED TO PUMP THE BREAKS, STILL NOTHING, NO BREAKS. FROM NOT BEING ABLE TO STOP AT THE STOP SIGN, I WENT THROUGH THE INTERSECTION ... Read more
Crash
2 injured
FREIGHTLINER
CASCADIA
(2010) — STEERING
Dec 21, 2015
Incident date: Dec 1, 2015
DPF SYSTEM FRECUENTY REGENERATION ( EVERY DAY AND TAKE 2 HOURS TO CLEAR)AND OIL PUMP PROBLEMS WHEN STOP AT RED LIGHTS ALSO BAD STEER PLOBLEMS BAD KING PINTS
FREIGHTLINER
CASCADIA
(2010) — FUEL/PROPULSION SYSTEM
Dec 21, 2015
Incident date: Dec 1, 2015
DPF SYSTEM FRECUENTY REGENERATION ( EVERY DAY AND TAKE 2 HOURS TO CLEAR)AND OIL PUMP PROBLEMS WHEN STOP AT RED LIGHTS ALSO BAD STEER PLOBLEMS BAD KING PINTS
FREIGHTLINER
CASCADIA
(2010) — ENGINE
Dec 21, 2015
Incident date: Dec 1, 2015
DPF SYSTEM FRECUENTY REGENERATION ( EVERY DAY AND TAKE 2 HOURS TO CLEAR)AND OIL PUMP PROBLEMS WHEN STOP AT RED LIGHTS ALSO BAD STEER PLOBLEMS BAD KING PINTS
FREIGHTLINER
CASCADIA
(2011) — ENGINE
Dec 11, 2015
Incident date: Jun 11, 2014
TL* THE CONTACT OWNS A 2011 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ENGINE STALLED AND RESTARTED WHILE ALL THE WARNING LIGHTS WHERE ILLUMINATED. THE FAILURE WAS PERSISTENT. THE CONTACT ALSO STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V616000 (TRAILER HITCHES) BUT THE RECALL REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT... Read more
FREIGHTLINER
DISCOVERY
(2003) — ENGINE
Nov 18, 2015
Incident date: Jun 5, 2015
FIRE WAS INDUCED BY FAULTY ENGINE BLOCK HEATING ELEMENT. NO DAMAGE AND WAS EXTINGUISHED QUICKLY. NOT SURE OF MAKE OR MANUFACTURER FOR THE HEATING ELEMENT, BUT HAVE FOUND A RECALL ON SIMILAR ENGINES ON THIS SITE. ATTACHED RECALL, SEEMS IT ONLY PERTAINS TO BUSS AND TRUCKS. CANNOT FIND ANY RECALLS ON THIS ITEM OR OTHER ISSUES WITH FREIGHTLINER OR CATERPILLAR. ALSO SEEMS MY ECM WAS DAMAGED ALSO, ENG... Read more
Fire
FREIGHTLINER
CASCADIA
(2015) — SUSPENSION
Nov 17, 2015
Incident date: Nov 16, 2015
VEHICLE HAS A SEVERE UNEXPECTED SWAY IN FRONT STEERING AND REAR TAMDEMS. HAVE TO CONSTANTLY STEER BACK AND FORTH TO MAINTAIN LANE CONTROL. WORSE IN RAINY WEATHER. WHEN ENTERING A CURVE VEHICLE WILL WANDER OVER EITHER CENTER LINE OR RIGHT LINE OR ROADWAY. SUDDEN RIGHT OR LEFT SHIFTS IN REAR TANDEMS. DURING DRY WEATHER DRIVING AND WORSE IN RAINY WEATHER. HAVE ADDRESSED THIS WITH COMPANY AND FMCSA A... Read more
FREIGHTLINER
CASCADIA
(2015) — STEERING
Nov 17, 2015
Incident date: Nov 16, 2015
VEHICLE HAS A SEVERE UNEXPECTED SWAY IN FRONT STEERING AND REAR TAMDEMS. HAVE TO CONSTANTLY STEER BACK AND FORTH TO MAINTAIN LANE CONTROL. WORSE IN RAINY WEATHER. WHEN ENTERING A CURVE VEHICLE WILL WANDER OVER EITHER CENTER LINE OR RIGHT LINE OR ROADWAY. SUDDEN RIGHT OR LEFT SHIFTS IN REAR TANDEMS. DURING DRY WEATHER DRIVING AND WORSE IN RAINY WEATHER. HAVE ADDRESSED THIS WITH COMPANY AND FMCSA A... Read more
FREIGHTLINER
CASCADIA
(2015) — ELECTRONIC STABILITY CONTROL (ESC)
Nov 17, 2015
Incident date: Nov 16, 2015
VEHICLE HAS A SEVERE UNEXPECTED SWAY IN FRONT STEERING AND REAR TAMDEMS. HAVE TO CONSTANTLY STEER BACK AND FORTH TO MAINTAIN LANE CONTROL. WORSE IN RAINY WEATHER. WHEN ENTERING A CURVE VEHICLE WILL WANDER OVER EITHER CENTER LINE OR RIGHT LINE OR ROADWAY. SUDDEN RIGHT OR LEFT SHIFTS IN REAR TANDEMS. DURING DRY WEATHER DRIVING AND WORSE IN RAINY WEATHER. HAVE ADDRESSED THIS WITH COMPANY AND FMCSA A... Read more
FREIGHTLINER
SPRINTER 2500
(2008) — AIR BAGS
Nov 10, 2015
Incident date: Nov 10, 2015
TL* THE CONTACT OWNS A 2008 FREIGHTLINER SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01... Read more
FREIGHTLINER
BUSINESS CLASS M2
(2015) — ELECTRICAL SYSTEM
Nov 4, 2015
Incident date: Oct 28, 2015
WHILE DRIVING THE TRACTOR/TRAILER DOWN THE HIGHWAY AN AMBER WARNING LIGHT CAME ON THE DASH. WITHIN A MATTER OF SECONDS THE ENTIRE TRUCK COMPLETELY SHUT DOWN WHILE AT HIGHWAY SPEEDS. THE DRIVER LOST ALL POWER STEERING, AND CONTROL OF THE VEHICLE. HE WAS ABLE TO PULL OFF THE SIDE OF THE ROAD WITHOUT INJURY. THE VEHICLE WENT TO THE LOCAL FREIGHTLINER DEALER AND IT WAS DETERMINED THAT A FUSE HAD... Read more
FREIGHTLINER
BUSINESS CLASS M2
(2015) — ELECTRICAL SYSTEM
Nov 4, 2015
Incident date: Oct 6, 2015
WHILE DRIVING THE TRACTOR/TRAILER DOWN THE INTERSTATE AN AMBER WARNING LIGHT CAME ON THE DASH. WITHIN A MATTER OF SECONDS THE ENTIRE TRUCK COMPLETELY SHUT DOWN WHILE AT HIGHWAY SPEEDS. THE DRIVER LOST ALL POWER STEERING, AND CONTROL OF THE VEHICLE. HE WAS ABLE TO PULL OFF THE SIDE OF THE ROAD WITHOUT INJURY. THE VEHICLE WENT TO THE LOCAL FREIGHTLINER DEALER AND IT WAS DETERMINED THAT A FUSE ... Read more
FREIGHTLINER
SPRINTER 3500
(2003) — ELECTRICAL SYSTEM
Oct 30, 2015
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED THE NEXT DAY. THE CONTACT REPLACED THE FUSE BUT THE FAILURE RECURRED. THE CONTACT ALSO ST... Read more
Fire
FREIGHTLINER
CARGO
(2007) — AIR BAGS
Oct 22, 2015
Incident date: Aug 21, 2015
TL* THE CONTACT OWNS A 2007 FREIGHTLINER CARGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 12/11/15 *B... Read more
FREIGHTLINER
CASCADIA
(2009) — ELECTRICAL SYSTEM
Oct 7, 2015
Incident date: Jan 14, 2015
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RIGHT TURN WAS ACTIVATED AND FAILED TO DEACTIVATE. THE CONTACT ALSO STATED THAT SIGNAL LIGHT WOULD BE COME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SAM CAB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS ... Read more
FREIGHTLINER
CASCADIA
(2015) — ELECTRICAL SYSTEM
Oct 6, 2015
Incident date: Oct 6, 2015
A/C - DEFROSTER BLOWER MOTOR BEGAN TO INTERMITTENTLY STOP. THROWING DASH CODE SPN 523318 FMI 7 REGARDLESS OF VEHICLE BEING IN MOTION OR PARKED. THEN MOTOR QUIT WORKING SUDDENLY. UPON TAKING IT TO A DEALERSHIP THEY FOUND THE MOTOR WAS SEIZED AND THE WIRING HARNESS HAD BEGAN TO MELT. WHEN REPLACING THE MOTOR THE TECHNICIAN SAID THEY HAD CHANGED THE DESIGN OF THE MOTORS. HE REPLACED THE MOTOR, AND HA... Read more