Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,596 complaints for FREIGHTLINER
FREIGHTLINER
CONVENTIONAL
(1990) — WHEELS
Nov 28, 2017
Incident date: Oct 17, 2017
I CAN'T PASS, INSPECTION , BECAUSE THE COMPUTERS, ISN'T READY, MY TAG,S AND INSPECTION, WANT WORK , I'VE PAID OVER, $2500 TO NO AVILE DID IT PASS MY TAXES AND TAG, IS NOT PAID, BECAUSE OF THIS PROBLEM, , MY FORD EXPERDISON , 2005, MAKES AND MODEL, , SUV WANT WORK I HAD IT SERVICE ALREADY AT TWO, FORD DEALER'S SHIP , BUT IT STILL WANT PASD INSPECTION, I HAD NEW SPARKS PLUG,S PUT IN MY VEHICLE , DRO... Read more
FREIGHTLINER
CONVENTIONAL
(1990) — FUEL/PROPULSION SYSTEM
Nov 28, 2017
Incident date: Oct 17, 2017
I CAN'T PASS, INSPECTION , BECAUSE THE COMPUTERS, ISN'T READY, MY TAG,S AND INSPECTION, WANT WORK , I'VE PAID OVER, $2500 TO NO AVILE DID IT PASS MY TAXES AND TAG, IS NOT PAID, BECAUSE OF THIS PROBLEM, , MY FORD EXPERDISON , 2005, MAKES AND MODEL, , SUV WANT WORK I HAD IT SERVICE ALREADY AT TWO, FORD DEALER'S SHIP , BUT IT STILL WANT PASD INSPECTION, I HAD NEW SPARKS PLUG,S PUT IN MY VEHICLE , DRO... Read more
FREIGHTLINER
CONVENTIONAL
(1990) — ELECTRONIC STABILITY CONTROL (ESC)
Nov 28, 2017
Incident date: Oct 17, 2017
I CAN'T PASS, INSPECTION , BECAUSE THE COMPUTERS, ISN'T READY, MY TAG,S AND INSPECTION, WANT WORK , I'VE PAID OVER, $2500 TO NO AVILE DID IT PASS MY TAXES AND TAG, IS NOT PAID, BECAUSE OF THIS PROBLEM, , MY FORD EXPERDISON , 2005, MAKES AND MODEL, , SUV WANT WORK I HAD IT SERVICE ALREADY AT TWO, FORD DEALER'S SHIP , BUT IT STILL WANT PASD INSPECTION, I HAD NEW SPARKS PLUG,S PUT IN MY VEHICLE , DRO... Read more
FREIGHTLINER
CUSTOM CHASSIS
(2009) — UNKNOWN OR OTHER
Nov 26, 2017
Incident date: Jul 12, 1999
THE FRAME RAILS ARE RUSTING OUT. THE STEEL IS DELAMINATING AND I DO NOT KNOW HOW MUCH IS BAD OR WHEN IT WOULD NEED REPAIRS. THE RAILS SUPPORT A 1999 FLEETWOOD DISCOVERY RV.
FREIGHTLINER
122SD
(2013) — AIR BAGS
Nov 13, 2017
Incident date: Nov 2, 2017
I RECEIVED A LETTER IN THE MAIL INFORMING ME THAT THERE WAS A RECALL 16V077 FOR DRIVERS SIDE TAKATA AIRBAG. I TRIED TO SCHEDULE WITH THE DEALERSHIP, AND THE INFORMED ME THAT THERE WERE NO PARTS TO RECTIFY THE PROBLEM YET. CAN YOU PLEASE CLEAR THIS UP FOR ME?
FREIGHTLINER
M2
(2012) — SUSPENSION
Nov 6, 2017
Incident date: Oct 5, 2012
SWAY BAR VERTICAL LINK BUSHINGS ARE PULVERIZED COMPLETELY GONE WITHIN 1500 MILES AFTER REPLACEMENT CAUSING AN UNSAFE TOP HEAVY ROLL OF THE MOTORHOME REDUCING STEERING CONTROL OF THE VEHICLE. I'VE HAD FREIGHTLINER SAN DIEGO REPLACE THESE BUSHING, I'VE REPLACED THEM TWICE, AND HAD A SUSPENSION SHOP REPLACE THEM ONCE. EVERY OTHER SENECA OWNER BUILT ON THE FREIGHTLINER M2 CHASSIS EXPERIENCES THE SAME... Read more
FREIGHTLINER
SPRINTER 3500
(2008) — AIR BAGS
Oct 23, 2017
Incident date: Jan 31, 2017
TAKATA RECALL FOR DRIVER'S SIDE FRONT AIRBAG NOTIFIED ME A COUPLE OF YEARS AGO AND THEN NOTIFIED ME TO CONTACT THE LOCAL MERCEDES-BENZ/DAIMLER DEALER, WHICH I DID, BUT THEY SAY THEY HAVE NOT GOT A REPLACEMENT TO INSTALL IN MY VEHICLE. I HAD ALREADY HAD THE PASSENGER AIRBAG REPLACED ON A SIMILAR RECALL. I HAVE HAD NO ACTUAL INCIDENT YET WITH MY ALREADY RECALLED VEHICLE.
FREIGHTLINER
BUSINESS CLASS M2
(2006) — SERVICE BRAKES
Oct 23, 2017
Incident date: Sep 8, 2017
I HAVE HAD 4 BRAKE FAILURES DUE TO STUCK CALIPERS AND SEVERE OVERHEATING AND LOSS OF BRAKES DUE TO BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. ALL 4 WHEELS HAVE BEEN AFFECTED AT DIFFERENT TIMES. TWO WERE WHILE DRIVING ON THE INTERSTATE AND TWO WHILE DRIVING ON SECONDARY ROADS. TWO OF THE FAILURES REQUIRED TOWING TO THE REPAIR FACILITY. THE BRAKES ARE BOSCH DISC BRAKES WITH 66MM DUAL PISTONS, THE TI... Read more
FREIGHTLINER
BUSINESS CLASS
(2000) — WHEELS
Sep 21, 2017
Incident date: Aug 22, 2017
ON AUGUST 22, 2017, MY HUSBAND AND I WERE TRAVELING NORTHBOUND ON I-55 NEAR LITCHFIELD, ILLINOIS. A SEMI TRUCK OWNED BY ARNOLD JAMES KNAGGS OF CARSONVILLE, MICHIGAN, WAS TRAVELING SOUTHBOUND. AT APPROXIMATELY NOON ON THAT DATE, TWO WHEELS DETACHED FROM THAT TRUCK. ONE WHEEL CAME TO REST IN THE WIDE GRASSY MEDIAN; THE OTHER WHEEL BARRELED ACROSS THE MEDIAN AND STRUCK THE MINIVAN IN WHICH MY HUSBAND... Read more
Crash
FREIGHTLINER
XC-R
(2016) — ELECTRICAL SYSTEM
Sep 10, 2017
Incident date: Aug 9, 2017
ON AUGUST 9TH, 2017 WE EXPERIENCED AN ENGINE FIRE UPON STARTING OUR 2016 NEWMAR DUTCHSTAR MOTORHOME. ON SEPTEMBER 7TH, 2017 THE FIRE INVESTIGATORS REPRESENTING NATIONAL INTERSTATE INSURANCE COMPANY, NEWMAR CORPORATION, FREIGHTLINER CUSTOM CHASSIS CORPORATION AND CUMMINS ENGINE DID THEIR INVESTIGATION WHICH MY HUSBAND ATTENDED. ALL PRESENT CONCURRED THAT THE CAUSE OF THE FIRE MATCHED WHAT WAS D... Read more
Fire
FREIGHTLINER
XC
(2005) — VISIBILITY/WIPER
Sep 5, 2017
Incident date: Sep 1, 2017
WINDOW IS COMING LOOSE AND SEPARATING FROM BODY. KNOWN MANUFACTURER DEFECT. ASKED FOR REPAIR IN 2009 AND WAS TOLD THAT THE VEHICLE DIDN'T HAVE THE ISSUE YET (AS MANY OTHERS WITH SAME YEAR/MAKE/MODEL DID), SO MANUFACTURER WOULDN'T CORRECT THE DEFECT AT THE TIME. FIRST NOTICED ON 9/1/17. HIT COMMON ROAD HAZARD ON 8/27/2017 TRAVELLING 40 MPH (DIP IN ROAD). THE ISSUE HAS BEEN REPORTED BY OTHE... Read more
FREIGHTLINER
XC-M
(2016) — STRUCTURE:BODY
Sep 5, 2017
Incident date: Aug 7, 2017
TL* THE CONTACT OWNS A 2016 (NA) FLEETWOOD PACE ARROW. THE CHASSIS WAS A 2016 FREIGHTLINER X LINE MOTORHOME. WHILE DRIVING THE RV AT A LOW RATE OF SPEED, THE CABINETS WERE STRUCTURALLY SOUND, BUT BECAME DETACHED WITHOUT WARNING. ONLY TWO OF THE SCREWS REMAINED HOLDING CABINTRY FROM COMPLETELY FAILING. IN ADDITION, THERE WERE INTERIOR FAILURES. THE DEALER (LAZYDAYS RV, 3200 E IRVINGTON RD, TUCSON, ... Read more
FREIGHTLINER
FREIGHTLINER
(9999) — SERVICE BRAKES
Aug 31, 2017
Incident date: Feb 15, 2017
2015 FREIGHTLINER SCHOOL BUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKING SYSTEM. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE BUS WAS PUSHING FORWARD EVEN THOUGH THE BRAKES WERE BEING APPLIED. *JS THE CONSUMER REQUESTED INFORMATION ON THE INVESTIGATION INTO HIS COMPLAINT. UPDATED 08/31/2017*JS *JS
FREIGHTLINER
BUSINESS CLASS M2
(2016) — SERVICE BRAKES
Aug 29, 2017
Incident date: Aug 28, 2017
ROLL PIN WHICH SECURES PARK BRAKE KNOB ROUTINELY WORKS IT WAY OUT OF THE KNOB AND PREVENTS (DEPENDING ON WHAT POSITION VALVE IS IN) EITHER APPLICATION OR RELEASE OF PARKING BRAKE. OCCURS WHEN VEHICLE IS STATIONARY AND USING PARKING BRAKE.
FREIGHTLINER
CASCADIA
(2012) — ELECTRICAL SYSTEM
Aug 28, 2017
Incident date: Dec 28, 2015
TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DEF ASSEMBLY NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURES RECURRED. THE M... Read more
FREIGHTLINER
CASCADIA
(2012) — ENGINE
Aug 28, 2017
Incident date: Dec 28, 2015
TL* THE CONTACT OWNS A 2012 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DEF ASSEMBLY NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURES RECURRED. THE M... Read more
FREIGHTLINER
B2 BUS CHASSIS
(2012) — SERVICE BRAKES
Aug 21, 2017
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2015 N/A FREIGHTLINER B2 BUS CHASSIS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE ON A DOWN HILL SLOP COVERED WITH SNOW AND ICE, THE BUS WAS IDLING FORWARD WHEN THE VEHICLE AHEAD SUDDENLY STOPPED. THE DRIVER IMMEDIATELY APPLIED THE BRAKE PEDAL AND INSTANTLY FELT THE ABS PULSATING ON ALL 4 WHEELS PREVENTING THE BRAKES FROM STOPPING THE BUS WHICH CONTINUED TO DRIVE FOR... Read more
Crash
FREIGHTLINER
M2
(2009) — VEHICLE SPEED CONTROL
Aug 14, 2017
Incident date: Jul 7, 2017
ECM ENGINE CONTROL MODULE MALFUNCTION. THERE WERE NO WARNING SIGNS OR SYMPTOMS. THE M2 COMPLETELY SHUT OFF WHILE TRAVELING AT MODERATE SPEED ON THE HIGHWAY THE NO. 2 LANE. THE DRIVER MADE EVERY EFFORT TO REACH THE SHOULDER AS THE M2 ROLLED DEAD.
FREIGHTLINER
M2
(2009) — ELECTRICAL SYSTEM
Aug 14, 2017
Incident date: Jul 7, 2017
ECM ENGINE CONTROL MODULE MALFUNCTION. THERE WERE NO WARNING SIGNS OR SYMPTOMS. THE M2 COMPLETELY SHUT OFF WHILE TRAVELING AT MODERATE SPEED ON THE HIGHWAY THE NO. 2 LANE. THE DRIVER MADE EVERY EFFORT TO REACH THE SHOULDER AS THE M2 ROLLED DEAD.
FREIGHTLINER
CENTURY CLASS
(1998) — UNKNOWN OR OTHER
Aug 3, 2017
Incident date: Mar 6, 2017
THE SHOP IN CLEVELAND TN (GTG TRUCK AND TRAILER REPAIR HAS CHANGED THE MILES ON MY SPEEDOMETER AND I AM NOT GOING TO ACCEPT THE TRUCK BECAUSE THEY HAVE FRAUDULENT ACTIVITY ACTIONS AND NEED TO BE GET IT FIXED BUT REFUSED TO TAKE RESPONSIBILITY FOR THEIR ACTIONS OR MAKE IT RIGHT.BEEN WITHOUT MY ONLY SOURCE OF INCOME FOR 6MONTHS NOW AND THEY ARE TRYING TO GET A MECHANIC LIEN AGAINST MY TRUCK AND STEA... Read more
FREIGHTLINER
CENTURY CLASS
(1998) — ELECTRICAL SYSTEM
Aug 3, 2017
Incident date: Mar 6, 2017
THE SHOP IN CLEVELAND TN (GTG TRUCK AND TRAILER REPAIR HAS CHANGED THE MILES ON MY SPEEDOMETER AND I AM NOT GOING TO ACCEPT THE TRUCK BECAUSE THEY HAVE FRAUDULENT ACTIVITY ACTIONS AND NEED TO BE GET IT FIXED BUT REFUSED TO TAKE RESPONSIBILITY FOR THEIR ACTIONS OR MAKE IT RIGHT.BEEN WITHOUT MY ONLY SOURCE OF INCOME FOR 6MONTHS NOW AND THEY ARE TRYING TO GET A MECHANIC LIEN AGAINST MY TRUCK AND STEA... Read more
FREIGHTLINER
M2
(2006) — SERVICE BRAKES, AIR
Aug 3, 2017
Incident date: Dec 3, 2016
TL* THE CONTACT OWNS A 2006 FREIGHTLINER M2 106. WHILE ATTEMPTING TO RELEASE THE AIR BRAKE, IT WOULD NOT DISENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WALKED THROUGH THE PROCESS OF TEMPORARILY REPAIRING THE BRAKE. AN UNKNOWN DEALER PROVIDED THE CONTACT WITH A REPAIR ESTIMATE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 62,439.
FREIGHTLINER
CASCADIA
(2012) — UNKNOWN OR OTHER
Jul 8, 2017
Incident date: May 4, 2017
5TH WHEEL LOCKING MECHANICAL DOES NOT LOCK WHEN BACKING UP AND COUPLING TO TRAILER
FREIGHTLINER
CASCADIA
(2016) — STEERING
Jul 7, 2017
Incident date: Aug 16, 2016
TL* THE CONTACT OWNS A 2016 FREIGHTLINER CASCADIA. WHILE DRIVING, THE CONTACT HEARD A LOUD BOOM NOISE BUT COULD NOT DETERMINE THE LOCATION OF THE NOISE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DRIFTED TO THE LEFT AND THEN INDEPENDENTLY DRIFTED TO THE RIGHT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SLAMMED INTO A GUARDRAIL AND BOUNCED INTO A WALL, WHICH DAM... Read more
Crash
1 injured
FREIGHTLINER
CASCADIA
(2016) — AIR BAGS
Jul 7, 2017
Incident date: Aug 16, 2016
TL* THE CONTACT OWNS A 2016 FREIGHTLINER CASCADIA. WHILE DRIVING, THE CONTACT HEARD A LOUD BOOM NOISE BUT COULD NOT DETERMINE THE LOCATION OF THE NOISE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DRIFTED TO THE LEFT AND THEN INDEPENDENTLY DRIFTED TO THE RIGHT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SLAMMED INTO A GUARDRAIL AND BOUNCED INTO A WALL, WHICH DAM... Read more
Crash
1 injured
FREIGHTLINER
SPRINTER
(2007) — AIR BAGS
Jul 6, 2017
Incident date: Mar 1, 2017
2007 FREIGHTLINER VAN. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR DRIVER SIDE AIRBAG RECALL NOTICE. *LD UPDATED 07/06/2017*JS
FREIGHTLINER
CASCADIA
(2013) — SERVICE BRAKES
May 25, 2017
Incident date: May 22, 2017
FRONT AIR BRAKE CHAMBERS - CRACKS DEVELOPING AND EXPANDING NEAR MOUNTING BRACKET REQUIRING REPLACEMENT BEFORE BREAKING FREE RESULTING IN LOSS OF BRAKES. CRACKS FORMED TOP AND BOTTOM OF CAN WHERE ATTACHED TO MOUNTING BRACKET. NO AIR LEAKS DETECTED. HALDEX HDX127240011
FREIGHTLINER
CASCADIA
(2015) — WHEELS
May 25, 2017
Incident date: Apr 29, 2017
VEHICLE HAS A PROBLEM WITH STEERING, IT VERY HARD TO TURN THE STEERING WHEEL ALSO HAS A SWAY TO IT. UNSTAIBLE.
Crash
Fire
1 injured
FREIGHTLINER
CASCADIA
(2015) — STEERING
May 25, 2017
Incident date: Apr 29, 2017
VEHICLE HAS A PROBLEM WITH STEERING, IT VERY HARD TO TURN THE STEERING WHEEL ALSO HAS A SWAY TO IT. UNSTAIBLE.
Crash
Fire
1 injured
FREIGHTLINER
SPRINTER
(2007) — AIR BAGS
May 22, 2017
Incident date: Mar 1, 2017
2007 FREIGHTLINER SPRINTER. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER RECEIVED 5 NOTICES FOR PARTS BEING AVAILABLE FOR THE RECALL REPAIR THE VEHICLE UNDER RECALL. THE CONSUMER CALLED TO MAKE AN APPOINTMENT TO REPAIR THE VEHICLE, ONLY TO LEARN THE ONLY ROAD TRUCKS WERE BEING REPAIRED THE PARTS WERE NOT YET AVAILABLE FOR SPRINTERS TO BE REPAIRED. *JS
FREIGHTLINER
CASCADIA
(2016) — UNKNOWN OR OTHER
May 3, 2017
Incident date: Jan 15, 2016
MULTIPLE VEHICLE RECALLS THAT HAVE COSTED ME THOUSANDS FROM EXCESSIVE OPERATING COST , AND HAVE BEEN ENDANGERING MY LIFE SINCE THE DAY I BOUGHT MY TRACTOR:-(
FREIGHTLINER
CASCADIA
(2016) — STEERING
May 3, 2017
Incident date: Jan 15, 2016
MULTIPLE VEHICLE RECALLS THAT HAVE COSTED ME THOUSANDS FROM EXCESSIVE OPERATING COST , AND HAVE BEEN ENDANGERING MY LIFE SINCE THE DAY I BOUGHT MY TRACTOR:-(
FREIGHTLINER
CASCADIA
(2016) — POWER TRAIN
May 3, 2017
Incident date: Jan 15, 2016
MULTIPLE VEHICLE RECALLS THAT HAVE COSTED ME THOUSANDS FROM EXCESSIVE OPERATING COST , AND HAVE BEEN ENDANGERING MY LIFE SINCE THE DAY I BOUGHT MY TRACTOR:-(
FREIGHTLINER
CASCADIA
(2015) — ELECTRICAL SYSTEM
May 2, 2017
Incident date: Apr 22, 2017
WE HAVE HAD THE WINDSHIELD REPLACED APPROX 7 TIMES AND THE WINDSHIELD CONTINUES TO LEAK. WE ALSO HAD THE ENTIRE GASKET REPLACED THE WINDSHIELD STILL LEAKS. A WEEK AGO IT POURED DOWN RAIN RESULTING IN THE CITY HORN TO GO OFF AND WOULD NOT TURN OFF. THEN THE WINDSHIELD WIPERS BEGAN RUNNING AT FULL SPEED EVEN THO THE SELECTOR WAS SET TO OFF. THEN THE WINDSHIELD WASHER FLUID MOTOR BEGAN RUNNING NON ST... Read more
FREIGHTLINER
CASCADIA
(2015) — FUEL/PROPULSION SYSTEM
Apr 24, 2017
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2015 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE FUEL LINE BECAME LOOSE AND CAUSED A FUEL LEAKAGE AND FUEL FUMES TO EMIT INTO THE VEHICLE. WHILE ATTEMPTING TO UNHOOK THE TRAILER, FUEL SPLASHED INTO THE CONTACT'S MOUTH, CAUSING HIM TO LOSE CONSCIOUSNESS AND SUSTAIN SEVERAL INJURIES. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TAKEN TO THE ... Read more
1 injured
FREIGHTLINER
SPRINTER 2500
(2012) — UNKNOWN OR OTHER
Apr 11, 2017
Incident date: Feb 11, 2016
I NEED TO KNOW IF THE RECALL FOR THE DRIVER SIDE AIR BAG WAS IN EFFECT BECAUSE THIS IS SOMETHING VERY SERIOUS. MY HUSBAND DRIVES THIS VEHICLE EVERYDAY AND I WOULDN'T WANT A DEPOLYMENT OF THE BAG DUE TO A RUPTURE AND HE WOULD BE HURT. HOW DO I FIND OUT IF IT WAS DONE? I READ ABOUT THIS ON A TELEVISION INVESTIGATION AND IT MAKES ME NERVOUS.
FREIGHTLINER
CASCADIA
(2013) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mar 29, 2017
Incident date: Mar 8, 2017
TL* THE CONTACT OWNS A 2013 FREIGHTLINER CASCADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE'S COMPUTER WAS ACTIVATED BY ROADSIDE ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REGENERATION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE... Read more
FREIGHTLINER
BUSINESS CLASS M2
(2007) — SERVICE BRAKES
Mar 21, 2017
Incident date: Mar 20, 2017
VEHICLE OCCASIONALLY ROLLS AWAY AFTER APPLYING THE PARK BRAKE. I SEE A RECALL ON THE 2006 MODEL FOR THIS BUT NOT THE 2007. LOOKING FOR ASSISTANCE IN THIS.
FREIGHTLINER
XC-R
(2014) — WHEELS
Mar 7, 2017
Incident date: Oct 28, 2013
SINCE I PURCHASED THIS VEHICLE 10/28/2013 THE ALIGNMENT HAS BEEN OFF. IT WAS FIRST NOTICED AS DOG TRACKING THEN TIRE WEAR ON THE BACK AND THEN TIRE WEAR ON THE FRONT. NOW AFTER HAVING IT ALIGNED 3-4 TIMES I HAVE BADLY WORN OUT TIRES THAT ARE A DANGER AND IN NEED OF REPLACEMENT. THE LAST ALIGNMENT WAS AT THE FREIGHTLINER FACTORY SERVICE CENTER IN GAFFNEY, SOUTH CAROLINA AND CURRENTLY THE ALIGNMENT ... Read more
FREIGHTLINER
XC-R
(2014) — SUSPENSION
Mar 7, 2017
Incident date: Oct 28, 2013
SINCE I PURCHASED THIS VEHICLE 10/28/2013 THE ALIGNMENT HAS BEEN OFF. IT WAS FIRST NOTICED AS DOG TRACKING THEN TIRE WEAR ON THE BACK AND THEN TIRE WEAR ON THE FRONT. NOW AFTER HAVING IT ALIGNED 3-4 TIMES I HAVE BADLY WORN OUT TIRES THAT ARE A DANGER AND IN NEED OF REPLACEMENT. THE LAST ALIGNMENT WAS AT THE FREIGHTLINER FACTORY SERVICE CENTER IN GAFFNEY, SOUTH CAROLINA AND CURRENTLY THE ALIGNMENT ... Read more
FREIGHTLINER
XC-R
(2014) — STEERING
Mar 7, 2017
Incident date: Oct 28, 2013
SINCE I PURCHASED THIS VEHICLE 10/28/2013 THE ALIGNMENT HAS BEEN OFF. IT WAS FIRST NOTICED AS DOG TRACKING THEN TIRE WEAR ON THE BACK AND THEN TIRE WEAR ON THE FRONT. NOW AFTER HAVING IT ALIGNED 3-4 TIMES I HAVE BADLY WORN OUT TIRES THAT ARE A DANGER AND IN NEED OF REPLACEMENT. THE LAST ALIGNMENT WAS AT THE FREIGHTLINER FACTORY SERVICE CENTER IN GAFFNEY, SOUTH CAROLINA AND CURRENTLY THE ALIGNMENT ... Read more
FREIGHTLINER
XC-R
(2014) — SUSPENSION
Mar 7, 2017
Incident date: Oct 28, 2013
FOR THREE YEARS SINCE THE FIRST DAY I GOT IT THE ENGINE WILL COMPLETELY SHUT OFF. NO POWER STEERING NO GAUGES NO THROTTLE CONTROL ALL WHILE GOING DOWN THE ROAD AT 55 - 65 MPH. BY THE TIME I DEAD STICK IT TO THE SIDE OF THE ROAD THE ENGINE AUTOMATICALLY STARTS AND ALL APPEARS OK. I FEAR FOR MY LIFE AND MY FAMILY IF I AM ON A MOUNTAIN ROAD AND IN A TURN WHEN THIS MIGHT HAPPEN. IT MAY GO WEEKS BEFORE... Read more
FREIGHTLINER
XC-R
(2014) — STEERING
Mar 7, 2017
Incident date: Oct 28, 2013
FOR THREE YEARS SINCE THE FIRST DAY I GOT IT THE ENGINE WILL COMPLETELY SHUT OFF. NO POWER STEERING NO GAUGES NO THROTTLE CONTROL ALL WHILE GOING DOWN THE ROAD AT 55 - 65 MPH. BY THE TIME I DEAD STICK IT TO THE SIDE OF THE ROAD THE ENGINE AUTOMATICALLY STARTS AND ALL APPEARS OK. I FEAR FOR MY LIFE AND MY FAMILY IF I AM ON A MOUNTAIN ROAD AND IN A TURN WHEN THIS MIGHT HAPPEN. IT MAY GO WEEKS BEFORE... Read more
FREIGHTLINER
XC-R
(2014) — ENGINE
Mar 7, 2017
Incident date: Oct 28, 2013
FOR THREE YEARS SINCE THE FIRST DAY I GOT IT THE ENGINE WILL COMPLETELY SHUT OFF. NO POWER STEERING NO GAUGES NO THROTTLE CONTROL ALL WHILE GOING DOWN THE ROAD AT 55 - 65 MPH. BY THE TIME I DEAD STICK IT TO THE SIDE OF THE ROAD THE ENGINE AUTOMATICALLY STARTS AND ALL APPEARS OK. I FEAR FOR MY LIFE AND MY FAMILY IF I AM ON A MOUNTAIN ROAD AND IN A TURN WHEN THIS MIGHT HAPPEN. IT MAY GO WEEKS BEFORE... Read more
FREIGHTLINER
SPRINTER 2500
(2008) — SUSPENSION
Mar 6, 2017
Incident date: Jan 15, 2017
REAR LEAF SPRINGS RETAINING PIN SHEARED OFF AND SPRINGS SHIFTED FORWARD AND AXLE ROTATED CAUSING DANGEROUS SITUATION. FREIGHTLINER DEALER CONSIDERED IT UNSAFE TO DRIVE. ESP WARNING LIGHT CAME ON AND DEALER REPLACED STEERING ANGLE SENSOR WHICH DID NOT SOLVE PROBLEM. THEY THEN FOUND SHEARED PIN AND SPRINGS SHIFTED THREE INCHES. SAID UNSAFE TO DRIVE. I HAVE NOW FOUND OTHER SIMILAR REPORTS. THIS PROBL... Read more
FREIGHTLINER
SPRINTER 2500
(2008) — AIR BAGS
Feb 22, 2017
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ FTL6 316 4X2 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.
FREIGHTLINER
CASCADIA
(2011) — FUEL SYSTEM, DIESEL
Feb 7, 2017
Incident date: Feb 3, 2017
TL* THE CONTACT DROVE A 2011 FREIGHTLINER CASCADIA. THE CONTACT DROVE THE VEHICLE FOR WORK. THE CONTACT STATED THAT THE DIESEL ENHANCEMENT FLUID LEVEL COMPONENT FAILED TO WORK PROPERLY, INCLUDING THE SENSOR/WARNING INDICATOR. IN ADDITION, THE SPEEDOMETER FAILED TO FUNCTION AND THE EQUIPMENT WAS NOT FUNCTIONING PROPERLY. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE FAILURES. THE VEHICLE... Read more
FREIGHTLINER
CASCADIA
(2011) — VEHICLE SPEED CONTROL
Feb 7, 2017
Incident date: Feb 3, 2017
TL* THE CONTACT DROVE A 2011 FREIGHTLINER CASCADIA. THE CONTACT DROVE THE VEHICLE FOR WORK. THE CONTACT STATED THAT THE DIESEL ENHANCEMENT FLUID LEVEL COMPONENT FAILED TO WORK PROPERLY, INCLUDING THE SENSOR/WARNING INDICATOR. IN ADDITION, THE SPEEDOMETER FAILED TO FUNCTION AND THE EQUIPMENT WAS NOT FUNCTIONING PROPERLY. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE FAILURES. THE VEHICLE... Read more
FREIGHTLINER
CASCADIA
(2015) — VISIBILITY/WIPER
Feb 4, 2017
Incident date: Feb 4, 2017
WIPER RESERVOIR BECOMES HEATED DUE TO DPF SYSTEM WHICH CREATES PRESSURE WITHIN THE SYSTEM. AS A RESULT IT FORCES WIPER FLUID FROM THE NOZZLES DRAINING THE SYSTEM MOST TIMES UNDETECTED. RESULTING IN THE INABILITY TO CLEAN THE WINDOW WHEN IT BECOMES FOULED. DUE TO THE RESERVOIR BOTTLES LOCATION YOU CANNOT OBSERVE THE FLUID LEVEL THIS IS ALSO HINDERED DUE TO THE PLASTIC BECOMING STAINED BLUE BY THE W... Read more
FREIGHTLINER
BUSINESS CLASS M2 106V
(2008) — ENGINE
Jan 26, 2017
Incident date: Dec 19, 2016
WE HAVE BEEN ADVISED THAT OUR VEHICLE NEEDED $13,887.363 IN ENGINE REPAIRS DUE TO A FAULTY DESIGN OF THE ORIGINAL FUEL INJECTORS. THE ORIGINAL INJECTOR PROBLEM CAUSED EXCESSIVE CARBON BUILD UP AND VALVE WEAR. THIS RESULTED IN THE NEED TO REPLACE THE HEAD AND THE ITEMIZED REPAIRS ON THE ATTACHED FILE "FREIGHTLINER INJ.PDF"