Showing 2,299 complaints for FOREST RIVER
Incident date: Jul 17, 2008
2005 FOREST RIVER CARDINAL TRAVEL TRAILER. DOMETIC REFRIGERATOR RECALL NOTICE. CONSUMER STATES THAT DOMETIC WILL NOT REPAIR THEIR PRODUCT. *NJ THE CONSUMER STATED HIS REFRIGERATOR LEAKED AMMONIA AND STOPPED WORKING. DOMETIC INFORMED THE CONSUMER THAT SINCE THE UNIT WAS INOPERATIVE AND MORE THAN 3 YEARS OLD THEY WERE NOT GOING TO HELP WITH THE REPAIRS. *JB
Incident date: Jul 26, 2008
WINDSHIELDS STRESS CRACK I TOLD BY GLASS SHOPS THAT IT IS A PROBLEM AND THAT THEY WON'T INSTALL THEM I FINALLY FOUND SOMEONE TO INSTALL THEM THEY TOLD ME THAT FOREST RIVER HAS A PROBLEM WITH GEORGETOWN WINDSHIELDS STRESS CRACKING DO TO THE STRUCTURE OF THE MOTORHOMES I DON'T KNOW WHAT TO DO OR WHO TO CONTACT ABOUT THIS OR IF THERE IS SOMETHING ALREADY BEING DONE TO CORRECT THIS PROBLEM . *TR
Incident date: Jul 26, 2008
WINDSHIELDS STRESS CRACK I TOLD BY GLASS SHOPS THAT IT IS A PROBLEM AND THAT THEY WON'T INSTALL THEM I FINALLY FOUND SOMEONE TO INSTALL THEM THEY TOLD ME THAT FOREST RIVER HAS A PROBLEM WITH GEORGETOWN WINDSHIELDS STRESS CRACKING DO TO THE STRUCTURE OF THE MOTORHOMES I DON'T KNOW WHAT TO DO OR WHO TO CONTACT ABOUT THIS OR IF THERE IS SOMETHING ALREADY BEING DONE TO CORRECT THIS PROBLEM . *TR
Incident date: Dec 8, 2007
TL*THE CONTACT OWNS A 1999 FOREST RIVER CHEROKEE PULL BEHIND TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FROM DOMETIC. AT THE TIME OF THE NOTICE, THE CONTACT COULD NOT GET TO THE TRAILER BECAUSE OF THE SNOW. ONCE THE SNOW MELTED, SHE WENT TO THE TRAILER TO INSPECT THE REFRIGERATOR AND SEE IF IT WAS INCLUDED IN THE RECALL. DOMETIC STATED THAT THE RECALL EXPIRED IN APRIL OF 2008. THE REFRIGER
... ATOR HAS NOT BEEN REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE AND VIN WERE NOT APPLICABLE.Read more
Incident date: Jan 1, 2008
OWN A DOMETIC REFRIGERATOR IN MY RV. AT THE TIME THE BOILER CRACKED, MY REFRIGERATOR WAS NOT INCLUDED IN RECALL, NOW THAT IT IS INCLUDED, DOMETIC WILL NOT FIX IT BECAUSE MY WARRANTY IS OUT. THE RECALL LETTER DOES NOT STATE ANY INFORMATION ABOUT HAVING A WARRANTY AT THIS TIME ON THE PRODUCT, IT IS THERE DEFECT, NOT MY PROBLEM IF IT TOOK THEM SO LONG TO FIGURE IT OUT. THE POINT IS MY BOILER CRACKED
... AND LEAK WHICH COULD HAVE CAUSED A POTENTIAL FIRE, NOW SINCE MY WARRANTY IS UP ON MY REFRIGERATOR DOMETIC WILL NOT FIX IT EVEN THOUGH IT IS LISTED IN THE RECALL. I AM NOT SATISFIED WITH THIS ISSUE. WILL HAVE TO LOOK IN TO TAKING FURTHER ACTION IT THEY CAN NOT RESOLVE THIS. *TRRead more
Incident date: Jan 1, 2008
OWN A DOMETIC REFRIGERATOR IN MY RV. AT THE TIME THE BOILER CRACKED, MY REFRIGERATOR WAS NOT INCLUDED IN RECALL, NOW THAT IT IS INCLUDED, DOMETIC WILL NOT FIX IT BECAUSE MY WARRANTY IS OUT. THE RECALL LETTER DOES NOT STATE ANY INFORMATION ABOUT HAVING A WARRANTY AT THIS TIME ON THE PRODUCT, IT IS THERE DEFECT, NOT MY PROBLEM IF IT TOOK THEM SO LONG TO FIGURE IT OUT. THE POINT IS MY BOILER CRACKED
... AND LEAK WHICH COULD HAVE CAUSED A POTENTIAL FIRE, NOW SINCE MY WARRANTY IS UP ON MY REFRIGERATOR DOMETIC WILL NOT FIX IT EVEN THOUGH IT IS LISTED IN THE RECALL. I AM NOT SATISFIED WITH THIS ISSUE. WILL HAVE TO LOOK IN TO TAKING FURTHER ACTION IT THEY CAN NOT RESOLVE THIS. *TRRead more
Incident date: Jul 27, 2008
TL*THE CONTACT OWNS A 2004 FOREST RIVER TRAVEL TRAILER. WHILE ACCELERATING AT 35 MPH, THE TRAILER FISHTAILED. BOTH AXLES SEPARATED FROM THE TRAILER. THE WELDING SHOP STATED THAT THERE WERE SUPPOSED TO BE FOUR BOLTS HOLDING THEM TOGETHER, BUT THREE HAD SHEARED AND THE STEEL USED WAS NOT THE APPROPRIATE THICKNESS TO SUPPORT A VEHICLE OF ITS CAPACITY. THERE WERE ONLY TWO WELDS ON THE TRAILER. TH
... E WELDING SHOP HAS ATTEMPTED TO CONTACT THE MANUFACTURER ON SEVERAL OCCASIONS, BUT HAS NOT BEEN SUCCESSFUL. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/24/08. *LJ UPDATED 10/01/08. *JBRead more
Incident date: May 15, 2008
TL*THE CONTACT OWNS A 2007 FOREST RIVER WILDCAT 32QBBS. AS THE CONTACT WAS CHECKING THE TIRE PRESSURE ON HIS VEHICLE THE VALVE STEM ON THE FRONT PASSENGER SIDE TIRE HAD BROKEN OFF OF THE RIM. THE TIRES WHERE TAKEN TO A LOCAL TIRE DEALERSHIP WHERE THE VALVE STEMS WERE REPLACED. AS OF JULY 31, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 900 . UPDATED 09/15/08 *BF UPD
... ATED 09/17/08. *JBRead more
Incident date: Mar 15, 2008
TL*THE CONTACT OWNS A 2005 FOREST RIVER CARDINAL PULL BEHIND TRAILER. THE CONTACT STATED THAT THE COOLING UNIT ON THE REFRIGERATOR LEAKED AFTER A CRACK FORMED IN THE COOLING TUBE. THE CONTACT DISCONTINUED USING THE REFRIGERATOR. SOMEONE INFORMED THE CONTACT OF THE RECALL VIA THE INTERNET. HE CALLED DOMETIC AND HAS BEEN GETTING THE RUN AROUND EVER SINCE. NO REPAIRS HAVE BEEN MADE. THE RECALL
... NUMBER WAS UNKNOWN. THE VEHICLE IS A PULL BEHIND; THEREFORE, NO MILEAGE OR VIN INFORMATION WAS AVAILABLE.Read more
Incident date: Feb 1, 2008
TONGUE ON THESE TRAILERS ARE MADE OF A MATERIAL TOO THIN TO SUPPORT THEIR WEIGHT. MY TONGUE FOLDED UP WHILE ENROUTE FROM A CAMPING TRIP. IT WAS LESS THAN 3 INCHES FROM THE GROUND BY THE TIME I GOT HOME. I HAD NO KNOWLEDGE THIS OCCURRED. ANY BUMP IN THE ROAD COULD HAVE GRABBED THE TRAILER AND RIPPED US APART. THE MANUFACTURE HAS TOLD ME THEY HAVE HAD TO INCREASE THE THICKNESS OF THE METAL SUBSEQ
... UENT TO THEIR OWN DISCOVERY OF THIS ISSUE - BUT NO RECALL. ALSO, THEY SENT ME A NEW TONGUE OF THE SAME GAUGE METAL AS THE ONE I HAVE THAT FAILED TO SUPPORT THE WEIGHT OF THE TRAILER. THEY REFUSED TO PROVIDE A STRONGER TONGUE. I HAD TO HIRE A WELDER TO BUILD ONE FROM SCRATCH AT MY COST. WHAT YOU NEED TO DO IS INVESTIGATE THE FACT THAT THEY HAVE PRODUCED THESE TRAILERS THAT ARE AT RISK OF COLLAPSING ON THE ROADWAYS WHILE STILL BEING PULLED BY PASSENGER VEHICLES. WE COULD HAVE BEEN KILLED AND SO CAN OTHERS WHO HAVE THESE LIGHT WEIGHT TONGUES ON #12,000 LB TRAILERS. I STILL HAVE THE TONGUE FOR YOUR INSPECTION. I ALSO HAVE PLENTY OF PICTURES EVEN THOSE WHILE STILL ATTACHED TO MY VEHICLE AFTER THE CAMPING TRIP. I WOULD HAVE FAILED TO CLEAR A SPEED BUMP. *TRRead more
Incident date: Jul 23, 2008
I RECEIVED A RECALL NOTICE FROM FOREST RIVER, WHO IS THE MANUFACTURER OF MY TRAVEL TRAILER THAT DOMETIC HAS FOUND A PROBLEM WITH THE REFRIGERATOR IN MY TRAILER AND THAT THERE IS A POTENTIAL LEAK THAT CAN DEVELOP AND CAUSE A FIRE. AFTER CONTACTING DOMETIC AND FINDING OUT THAT MY UNIT IS ONE OF THE RECALL UNITS THEY INFORMED ME THAT I HAD TO TAKE IT TO THE DEALER TO GET IT FIXED. IT IS A LONG WAY
... TO THE DEALER OR THE NEAREST DEALER AND I TOLD THEM I WOULD PREFER FOR THEM TO COME OUT AND FIX IT AT MY RESIDENCE. I KNOW THEY HAVE DONE MOBILE REPAIRS AT OTHER LOCATIONS AND IT WOULD REQUIRE ME TO MAKE TWO TRIPS TO A DEALER TO GET IT FIXED AS I WOULD HAVE TO DROP IT AT NIGHT THEN COME BACK AFTER THE REPAIR IS DONE. AT FIRST THEY SAID THEY WOULD COME AND FIX IT AND THEN THEY CHANGED THEIR MIND AND SAID NO, THAT I HAD TO TAKE IT TO THE DEALER. AGAIN I WOULD HAVE TO SPEND A LOT OF MONEY TO TAKE IT TO A DEALER AND ALSO TAKE TIME OFF FROM WORK. I DON'T FEEL I SHOULD HAVE TO SINCE I AM NOT THE ONE WHO BUILT DEFECTIVE EQUIPMENT. *TRRead more
Incident date: Jul 23, 2008
I RECEIVED A RECALL NOTICE FROM FOREST RIVER, WHO IS THE MANUFACTURER OF MY TRAVEL TRAILER THAT DOMETIC HAS FOUND A PROBLEM WITH THE REFRIGERATOR IN MY TRAILER AND THAT THERE IS A POTENTIAL LEAK THAT CAN DEVELOP AND CAUSE A FIRE. AFTER CONTACTING DOMETIC AND FINDING OUT THAT MY UNIT IS ONE OF THE RECALL UNITS THEY INFORMED ME THAT I HAD TO TAKE IT TO THE DEALER TO GET IT FIXED. IT IS A LONG WAY
... TO THE DEALER OR THE NEAREST DEALER AND I TOLD THEM I WOULD PREFER FOR THEM TO COME OUT AND FIX IT AT MY RESIDENCE. I KNOW THEY HAVE DONE MOBILE REPAIRS AT OTHER LOCATIONS AND IT WOULD REQUIRE ME TO MAKE TWO TRIPS TO A DEALER TO GET IT FIXED AS I WOULD HAVE TO DROP IT AT NIGHT THEN COME BACK AFTER THE REPAIR IS DONE. AT FIRST THEY SAID THEY WOULD COME AND FIX IT AND THEN THEY CHANGED THEIR MIND AND SAID NO, THAT I HAD TO TAKE IT TO THE DEALER. AGAIN I WOULD HAVE TO SPEND A LOT OF MONEY TO TAKE IT TO A DEALER AND ALSO TAKE TIME OFF FROM WORK. I DON'T FEEL I SHOULD HAVE TO SINCE I AM NOT THE ONE WHO BUILT DEFECTIVE EQUIPMENT. *TRRead more
Incident date: Jul 18, 2007
TL*THE CONTACT OWNS A 2006 (NA) FOREST RIVER CARDINAL. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2862. THE CONTACT STATED THAT HE IS UNABLE TO GET ANY INFORMATION FROM DOMETIC CONCERNING NHTSA CAMPAIGN ID NUMBER 07V085000 (EQUIPMENT: RECREATIONAL VEHICLE). THE PURCHASE DATE, PART NUMBER, AND LOCATION IN THE VEHICLE WERE UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE.
Incident date: Jul 18, 2008
MY 10,000LB 5TH WHEEL CAME EQUIPPED FROM THE FACTORY WITH DURA KING LT236/85R16 TIRES. THE LOAD RANGE IS RATED AS E 3,042LBS SINGLE AXLE AND 2,778 DUAL. MY 5TH WHEEL HAS TWO AXLES WITH TWO TIRES PER AXLE. WITHIN THE LAST MONTH ALL FOUR TIRES HAVE BLOWN OUT. THREE WITHIN THE LAST WEEK AND TWO IN A SINGLE DAY. I WOULD ESTIMATE THAT THE LAST THREE TIRES BLEW OUT WITHIN 300 MILES OF EACH OTHER. EACH O
... F THE LAST THREE TIMES I HAD A PROFESSIONAL REPLACE THE TIRES AND CHECK THE AIR PRESSURE IN EACH TIRE TO BE SURE IT MET THE STANDARDS. I ALSO CHECKED THE TIRES TO INSURE THEY HELD THE CORRECT PRESSURE. EACH TIRE REPAIRMAN INDICATED CONCERN THAT THE TIRES WERE FOR LIGHT TRUCKS AND NOT TRAILER TIRES. TWO OF THE FOUR BLOWOUTS CAUSED SIGNIFICANT DAMAGE TO MY VEHICLE. UPON REPORTING THE PROBLEMS TO FOREST RIVER THERE WAS LITTLE CONCERN. THE 5TH WHEEL IS A 2006 MODEL AND THE TIRE REPAIRMEN INDICATED THE TIRES WERE MADE IN 2004. SHOULD MY FIFTH WHEEL BE EQUIPPED WITH LIGHT TRUCK TIRES INSTEAD OF TRAILER TIRES? WHY ARE THERE 2004 MODEL TIRES ON MY 2006 TRAILER? SHOULD THERE BE 2004 TIRES ON A 2006 TRAILER THAT WAS SOLD AS NEW? *TRRead more
Incident date: Jul 9, 2008
TL*THE CONTACT OWNS A 2007 (NA) FOREST RIVER SURVEYOR SVT303. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR HIS DOMETIC AND HAS ATTEMPTED TO REACH DOMETIC EVER SINCE. HE KEEPS GETTING AN AUTOMATED SYSTEM THAT DISCONNECTS HIM REPEATEDLY. THE SERIAL NUMBER IS 541-08981. THE FAILURE MILEAGE AND RECALL NUMBER WERE UNKNOWN.
Incident date: Jul 7, 2008
WE HAD A FAILURE OF OUR DOMETIC RV REFRIGERATOR IN OUR 1999 SALEM 29 FT. CAMPER THIS WEEKEND. WE CAME BACK FROM A HIKE AND NOTICED A STRONG SMELL OF AMMONIA INSIDE. I SHUT OFF POWER TO THE UNIT AND CAME HOME. AFTER TALKING TO SOME FRIENDS ,THEY STATED THAT THERE WAS A NHTSA RECALL ON CERTAIN DOMETIC UNITS. I LOOKED UP THE RECALL AND CALLED THE DOMETIC HELP LINE ONLY TO BE TOLD THAT THEY WILL PAY F
... OR A SHIELD TO BE PUT ON TO PREVENT FAILURES AND FIRES , BUT NOT REPAIR A UNIT THAT HAD FAILED EVEN THOUGH THEY ARE AWARE OF THE PROBLEM IN THE DESIGN OF THE UNIT. WE ARE THE ORIGINAL OWNERS OF THIS CAMPER AND FILLED OUT ALL WARRANTY CARDS WHEN WE PURCHASED THE CAMPER, INCLUDING THE DOMETIC CARD. WE HAVE NEVER RECEIVED NOTIFICATION THAT A PROBLEM EXISTED THAT COULD CAUSE LIFE SAFETY ISSUES WITH THE CONTINUED USE OF THEIR PRODUCT. IF WE HAD BEEN ASLEEP IN THE CAMPER WHEN THE COOLING SYSTEM FAILED WE COULD HAVE BEEN ASPHYXIATED BY THE RELEASE OF THE AMMONIA GAS INTO THE TRAILER. NOW THEY TELL ME THEY WON'T REPAIR A KNOWN DESIGN PROBLEM WITH THEIR PRODUCT THAT THEY FAILED TO NOTIFY US ABOUT. THANK YOU *TRRead more
Incident date: Jul 7, 2008
THIS IS A FACTORY RECALL ON REFRIGERATOR BY DOMETIC NOT FOREST RIVER I CALL THE RECALL LINE AND THE RECORDING TELLS YOU THE ARE BUSY AND CALL BACK AND PUSH # 9 , I DO AND ALL IT DOES IS HANG YOU UP. MY REFRI. IS ON THE RECALL LIST AND ACCORDING TO THEIR MAILER IT IS DANGEROUS AND NOT TO USE IT. I WANT TO TALK TO THEM TO GET
... IT REPAIRED BUT HOW WHEN THEY HAVE THE PHONE RIGGED TO HANG YOU UP . PLEASE HELP. THANK YOU. *TRRead more
Incident date: Jun 22, 2008
I HAVE A NEW (2007) FOREST RIVER SIERRA SPORT 38 FOOT FIFTH WHEEL TRAILER. TRAILER CAME WITH TIRES MANUFACTURED BY GREENBALL, MODEL AVANTIRE, SIZE L235/85R16, LOAD RANGE G. WITH LESS THEN 600 MILES ON THE TIRES AND HAVING OWNED THE TRAILER NEW FOR LESS THEN 6 MONTHS, HAD A TOTAL BLOW OUT WHILE DRIVING ON THE FREEWAY. BLOW OUT CAUSED DAMAGE TO THE UNDER SIDE OF THE TRAILER. GREENBALL HAD ME TAK
... E THE TIRE TO DISCOUNT TIRE FOR WARRANTY, TIRE WAS COVERED. HOWEVER, PER DISCOUNT TIRE, TRAILER TIRES A RATED AT MAX SPEED OF 55 MPH. NO WHERE ON THE TRAILER, THE TIRES OR THE PAPERWORK PROVIDED WITH THE TRAILER IS THERE ANY LISTING OF MAX SPEED. WITH THE SPEED LIMITS ON FREEWAYS AT 75 MPH, IT IS ILLOGICAL TO THINK DRIVING AT 20 MPH UNDER THE POSTED SPEED LIMIT WILL NOT CAUSE PROBLEMS. PURCHASERS OF TRAILERS SHOULD BE WARNED OR MANUFACTURES SHOULD PUT FREEWAY QUALITY TIRES ON THEIR TRAILERS. UPDATED 04/29/09.*JBRead more
Incident date: Jun 5, 2008
TL*THE CONTACT OWNS A 2003 FOREST RIVER AMERICANA (NA) FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REFRIGERATOR STOPPED COOLING. APPROXIMATELY EIGHT HOURS LATER, SHE SMELLED A VERY STRONG ODOR OF AMMONIA, AND HER HUSBAND REMOVED THE BACK PANEL FROM THE REFRIGERATOR. HER HUSBAND WITNESSED A YELLOW SUBSTANCE SHOOTING FROM THE BURNER HOUSING. HE IMMEDIATELY SHUT OFF THE REFRIGERATOR AND REM
... OVED ALL THE FOOD FROM THE UNIT. THE AMMONIA SMELL REMAINED. THE VEHICLE WAS RETURNED TO THE LOCAL RV DEALER AND THEY INFORMED THE CONTACT OF A RECALL RELATED TO THE DOMETIC FAILURE. THE SERVICE REPRESENTATIVE ADVISED HER THAT SHE WOULD HAVE TO CALL DOMETIC IN ORDER TO REPAIR THE UNIT. DOMETIC REFUSED TO REPAIR THE UNIT AND INFORMED THE CONTACT THAT SHE WOULD HAVE TO PAY $1,400 FOR THE NEW UNIT. SHE CALLED DOMETIC ON NUMEROUS OCCASIONS, BUT THEY HAVE YET TO ADDRESS HER CONCERNS. THE CONTACT RECEIVED NO INFORMATION OF THE HEALTH RISKS INVOLVED DUE TO THE FAILURE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE MILEAGE WAS NOT APPLICABLE.Read more
Incident date: Jun 13, 2008
TL*THE CONTACT OWNS A 2003 FOREST RIVER SALEM TRAVEL TRAILER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE REFRIGERATOR WAS REPAIRED IN JUNE OF 2005 BECAUSE IT WOULD NOT COOL. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT: RECREATIONAL VEHICLE) IN DECEMBER OF 2007. DOMETIC STATED THAT HE COULD NOT BE REIMBURSED FOR THE LABOR CHARGES
... BECAUSE THE REFRIGERATOR WAS REPAIRED BEFORE AUGUST OF 2005. UPDATED 07/29/08 *BF A FATIGUE CRACK IN THE BOLIER TUBE CAUSED LOSS OF REFRIGERANT. THE MANUFACTURER PAID FOR THE THE COOLING UNIT, BUT NOT THE LABOR. UPDATED 07/29/08Read more
Incident date: Jun 11, 2008
TL*THE CONTACT OWNS A 2001 FOREST RIVER CEDAR CREEK. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED THAT THE REFRIGERATOR WAS INOPERATIVE AND THAT THERE WAS A YELLOWISH RESIDUE OUTSIDE OF THE UNIT. SHE TOOK HER VEHICLE TO A LOCAL RV SERVICE STATION AND WAS INFORMED THAT HER EQUIPMENT WAS LEAKING AMMONIA. DOMETIC STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID
... NUMBER 08E032000 (EQUIPMENT); THEREFORE, SHE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 08/20/08 *BF MODEL NUMBER RM2852 SERIAL NUMBER 10204076. UPDATED 08/21/08Read more
Incident date: Jun 11, 2008
TL*THE CONTACT OWNS A 2001 FOREST RIVER CEDAR CREEK. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED THAT THE REFRIGERATOR WAS INOPERATIVE AND THAT THERE WAS A YELLOWISH RESIDUE OUTSIDE OF THE UNIT. SHE TOOK HER VEHICLE TO A LOCAL RV SERVICE STATION AND WAS INFORMED THAT HER EQUIPMENT WAS LEAKING AMMONIA. DOMETIC STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID
... NUMBER 08E032000 (EQUIPMENT); THEREFORE, SHE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 08/20/08 *BF MODEL NUMBER RM2852 SERIAL NUMBER 10204076. UPDATED 08/21/08Read more
Incident date: Jun 16, 2008
TL*THE CONTACT OWNS A 2002 FOREST RIVER CEDAR CREEK TRAILER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V85000 IN REGARDS TO THE BURNER HOUSING DEFECT. THE CONTACT STATED THAT THE MANUFACTURER WOULD PAY FOR THE PACKAGE TO BE INSTALLED IN THE REFRIGERATOR. THE CONTACT WOULD HAVE TO PAY TO REGISTER THE TRAILER, FOR DI
... ESEL FUEL WHEN PULLING THE TRAILER TO COLORADO SPRINGS, AND FOR INSURANCE FOR THE TRAILER. THE CONTACT DID NOT BELIEVE THAT HE SHOULD HAVE TO DO ALL OF THIS IN ORDER FOR A RECALL TO BE REPAIRED. CURRENTLY, HE IS USING ELECTRICITY TO POWER HIS REFRIGERATOR. THE PURCHASE DATE AND PART NUMBER WERE UNKNOWN. UPDATED 07/10/08. *LJ UPDATED 07/08/08Read more
Incident date: May 1, 2008
TL*THE CONTACT OWNS A 2002 FOREST RIVER FLAGSTAFF SUPERLITE. THE CONTACT RECEIVED A RECALL NOTICE ON HER DOMETIC REFRIGERATOR IN FEBRUARY OF 2008. AT THAT TIME, SHE LIVED AT LEAST TWO HOURS AWAY FROM A CERTIFIED REPAIR SHOP AND WAS UNABLE TO GET THE VEHICLE REPAIRED; THEREFORE, SHE JUST UNPLUGGED THE REFRIGERATOR. IN MAY OF 2008, SHE HAD THE VEHICLE INSPECTED BY A MECHANIC WHO INFORMED HER THAT
... THE REFRIGERATOR WAS INCLUDED IN THE RECALL AND WAS CRACKED. UPDATED 07/07/08. *LJ THE BOILER TUBE DID CRACK AND COOLANT LEAKED OUT. DOMETIC WOULD NOT HONOR THE RECALL. UPDATEDRead more
Incident date: May 28, 2008
PURCHASED A NEW ROCKWOOD FREEDOM ELECTRIC LIFT POP-UP CAMPER. USED THE CAMPER A TOTAL OF FIVE TIMES AND REPLACED THE WINCH MOTOR ONCE AFTER IT STOPPED WORKING. WHILE ON VACATION IN UTAH I WAS SETTING UP THE CAMPER, I RAISED THE CAMPER ROOF WITH THE WINCH AND WENT INSIDE TO PUSH OUT THE BEDS AND GRAB THE SAFETY BRACES. WHILE I WAS STILL INSIDE THE ROOF FELL ON ME CAUSING INJURY. UPON EXAMINATION
... OF THE WINCH MOTOR THE BAR THAT THE CABLE WRAPS AROUND BROKE ON THE RIGHT SIDE AND THE CABLE SPOOLED OFF AND THE ROOF FELL. *TRRead more
1 injured
Incident date: May 28, 2008
PURCHASED A NEW ROCKWOOD FREEDOM ELECTRIC LIFT POP-UP CAMPER. USED THE CAMPER A TOTAL OF FIVE TIMES AND REPLACED THE WINCH MOTOR ONCE AFTER IT STOPPED WORKING. WHILE ON VACATION IN UTAH I WAS SETTING UP THE CAMPER, I RAISED THE CAMPER ROOF WITH THE WINCH AND WENT INSIDE TO PUSH OUT THE BEDS AND GRAB THE SAFETY BRACES. WHILE I WAS STILL INSIDE THE ROOF FELL ON ME CAUSING INJURY. UPON EXAMINATION
... OF THE WINCH MOTOR THE BAR THAT THE CABLE WRAPS AROUND BROKE ON THE RIGHT SIDE AND THE CABLE SPOOLED OFF AND THE ROOF FELL. *TRRead more
1 injured
Incident date: May 20, 2008
TL*THE CONTACT OWNS A 2002 FOREST RIVER SALEM 5TH WHEEL CAMPER (NA). THE CONTACT RECEIVED A RECALL NOTICE INFORMING HIM THAT HIS DOMETIC REFRIGERATOR NEEDED TO BE REPAIRED. HE TOOK THE VEHICLE IN FOR SERVICE, BUT THE HEAT SHIELD WOULD NOT FIT PROPERLY. THE SHIELD WAS FORCED INTO PLACE, WHICH CAUSED THE COOLANT TUBE TO CRACK. THE FOLLOWING DAY, THE CONTACT AND HIS WIFE TOOK THE VEHICLE ON VACAT
... ION AND NOTICED THAT THE REFRIGERATOR WAS INOPERATIVE. WHEN THEY RETURNED HOME, THEY TOOK THE VEHICLE BACK TO THE DEALER THAT PERFORMED THE PREVIOUS REPAIRS. THE DEALER STATED THAT THEY WOULD NEED TO DISMANTLE THE COMPARTMENT TO LOCATE THE FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE RECALL NUMBER, VIN, AND MILEAGE INFORMATION WERE UNKNOWN.Read more
Incident date: May 12, 2008
TL*THE CONTACT OWNS A 2002 FOREST RIVER SIERRA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V085000 (EQUIPMENT:RECREATIONAL VEHICLE) IN MAY OF 2008. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. A TECHNICIAN STATED THAT BECAUSE THE REFRIGERATOR HAD ALREADY CRACKED AND BEGAN LEAKING AMMONIA, TH
... EY WOULD NOT ASSUME ANY LIABILITY FOR REPAIRING THE VEHICLE. THE MANUFACTURER STATED THAT THE RECALL EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE NOT APPLICABLE. UPDATED 07/15/08. *LJ UPDATED 07/15/08Read more
Incident date: Jan 11, 2008
TL*THE CONTACT OWNS A 2003 FOREST RIVER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. HE SPOKE WITH A REPRESENTATIVE FROM DOMETIC (ASIA, 21841034) IN JANUARY OF 2008, AND WAS INFORMED THAT THEY WOULD CALL HIM BACK ONCE THEY REACHED MASSACHUSETTS AND WOULD BE COVERED. THE CONTACT CALLED DOMETIC IN MAY OF 2008 AND WAS INFORMED THAT THE REFRIGERATOR WAS NOT COVERED BECAUSE IT WAS ALREADY
... CRACKED. UPDATED 06/25/08. *CN THE SERVICE CENTER CAME TO LOOK AT THE REFRIGERATOR AND STATED THERE WAS LEAKING AT THE BOTTOM OF THE REFRIGERATOR. THERE WAS YELLOW RESIDUE AND A STRONG SMELL OF AMMONIA. UPDATED 06/25/08. *JBRead more
Incident date: May 25, 2008
TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A RECALL NOTICE AND TOOK THE VEHICLE TO THE MANUFACTURER TO HAVE THE REFRIGERATOR REPAIRED. A TECHNICIAN INSTALLED A STEEL COVERING FOR FREE TO BLOCK A POTENTIAL FIRE. SINCE THAT TIME, THE CONTACT NOTICED A CRACK ON THE BOILER TUBE; HOWEVER, THE MANUFACTURER IS NOT WILLING TO PROVIDE ASSISTANCE. UPDATED 06/25/08 *
... BFRead more
Incident date: Nov 10, 2007
I PURCHASED A TRAVEL TRAILER MANUFACTURED BY FOREST RIVER ON 11/10/07. THIS TRAILER SPECIFIES THAT THE UNLADEN VEHICLE WEIGHT IS 3640 POUNDS. MY TOW VEHICLE STRUGGLES TO PULL THIS TRAILER. I HAD IT THE VEHICLE WEIGHED ON A CERTIFIED PUBLIC SCALE. THE ACTUAL UNLADEN VEHICLE WEIGHT OF THIS TRAILER IS 5036 POUNDS. IT IS APPARENT TO ME THAT THE VEHICLE IS LABELED IN ERROR. AS A RESULT OF THE DIS
... CREPANCY I HAVE NOT USED THE VEHICLE BECAUSE I DON'T FEEL SAFE TOWING IT WITH MY TOW VEHICLE. *TRRead more
Incident date: May 26, 2008
FIRST TRIP OUT WITH A 2008 FOREST RIVER XLR 30X12 TOYHAULER AND HEARD A LOUD BOOM. PULLED OVER AND THE RIGHT REAR TIRE WAS BLOWN. IT HAPPENED AT 60-65 MPH ON THE HIGHWAY. THE ROAD WAS SMOOTH AND I FELT THE BRAKE DRUM TO CHECK IF IT WAS HOT FROM MAYBE DRAGGING BRAKES, BUT IT WAS COOL. THE TIRES HAVE UNDER 250 MILES ON THEM. THE TRAILER WAS DAMAGED FROM THE TREAD SEPARATING FROM THE TIRE, AND THE WI
... RING FOR THE BRAKES WAS RIPPED APART ON THAT AXLE. AFTER GETTING THE TRAILER HOME I DID SOME RESEARCH AND FOUND OUT THAT THE TIRE WAS MANUFACTURED IN 2004 AND ITS INSTALLED ON A 2008 TRAILER. I ALSO FOUND OUT THE DATA PLATE ON THE TRAILER HAD THE INCORRECT TIRE PRESSURE AND INCORRECT TIRE SIZE, THIS DIDN'T MATCH WHAT THE TRAILER HAD FOR INSTALLED TIRES. I CALLED FORREST RIVER AND THEY SAID THEY WOULD SEND A NEW DATA STICKER BUT THE DAMAGE TO THE TRAILER WAS NOT GOING TO BE COVERED, IT WAS A TIRE MANUFACTURE ISSUE. DATA PLATE ON TRAILER HAS THE TIRES ST235/80R16/D AT 65 PSI COLD TIRES INSTALLED ON THE TRAILER- GREENBALL HIWAY TROOPER LT235/85R16 LRE SIDEWALL INFLATION 8O PSI . TIRE WERE INFLATED TO 65PSI AS RECOMMENDED ON THE DATA PLATE. FOREST RIVER HASN'T OFFERED TO COVER THE COST OF REPAIR OR ADMIT ANY WRONG DOING BUT SAID THEY WILL SEND ME A NEW DATA PLATE STICKER. *TRRead more
Incident date: May 23, 2008
TL*THE CONTACT OWNS A 1999 FOREST RIVER CAMPER WITH A DOMETIC REFRIGERATOR (MODEL NUMBER IS RM2852). THE CONTACT STATED THAT THE DOMETIC REFRIGERATOR LEAKED. SHE RECEIVED A SAFETY RECALL NOTIFICATION FOR THE DOMETIC REFRIGERATOR (NHTSA CAMPAIGN ID #08E032000) HOWEVER; THE MANUFACTURER STATED THAT THEY WERE NO LONGER PROVIDING RECALL REPAIRS. UPDATED 07/08/08. *BF THE CONSUMER STATED THE REF
... RIGERATOR WAS LEAKING A YELLOW LIQUID WHEN IT WAS TURNED ON AND IT DID NOT GET COLD.Read more
Incident date: May 23, 2008
TL*THE CONTACT OWNS A 1999 FOREST RIVER CAMPER WITH A DOMETIC REFRIGERATOR (MODEL NUMBER IS RM2852). THE CONTACT STATED THAT THE DOMETIC REFRIGERATOR LEAKED. SHE RECEIVED A SAFETY RECALL NOTIFICATION FOR THE DOMETIC REFRIGERATOR (NHTSA CAMPAIGN ID #08E032000) HOWEVER; THE MANUFACTURER STATED THAT THEY WERE NO LONGER PROVIDING RECALL REPAIRS. UPDATED 07/08/08. *BF THE CONSUMER STATED THE REF
... RIGERATOR WAS LEAKING A YELLOW LIQUID WHEN IT WAS TURNED ON AND IT DID NOT GET COLD.Read more
Incident date: Apr 19, 2008
PURCHASED NEW. TOWED LESS THAN 150 MILES, TANDEM AXLE FIFTH WHEEL CAMPER. LEFT REAR AXLE "U" BOLTS WERE NOT TIGHTENED AT THE FACTORY CAUSING REAR AXLE TO SHIFT REARWARD THE LENGTH OF THE LEAF SPRING DESTROYING THE REAR AXLE, BRAKE WIRES TORE LOOSE, "U" BOLTS BENT BEYOND USE, REAR LEAF SPRING AND MOUNTING POCKETS BENT. OTHER SECONDARY DAMAGE TO CAMPER. WORKING ON HAVING TOWED TO NEAREST DEALER TO B
... E REPAIRED. THIS IS A WORKMANSHIP FAILURE. I'VE SEEN OTHERS LISTED ON FORUMS BY THIS MANUFACTURER, APPEARS TO BE A QUALITY CONTROL TREND. THE ACCIDENT COULD HAVE LEAD TO INJURIES OR DEATH. THE CAMPER SHIFTED TWO FEET INTO THE LANE BESIDE ME AND ALL FOUR TIRES WERE HOWLING AND SMOKING PROFUSELY. THIS VEHICLE IS A 2008 FOREST RIVER WILDCAT 31THSB. YOUR COMPLAINT SYSTEM IS OUT OF DATE AND IT FORCED ME TO SELECT WILDWOOD AND THAT'S NOT THE MODEL. *TRRead more
Incident date: Nov 19, 2003
FOREST RIVER PUT THE RUBBER ROOF ON WRONG AND IT LET WATER IN AND ROTTED THE ROOF UNDER IT. THIS LET THE ROOF COME LOOSE AND COME OFF ON THE ROOD. I HAVE SEEN A LEST THREE OF THERE TRAILERS DO IF. *TR
Incident date: Nov 19, 2003
FOREST RIVER PUT THE RUBBER ROOF ON WRONG AND IT LET WATER IN AND ROTTED THE ROOF UNDER IT. THIS LET THE ROOF COME LOOSE AND COME OFF ON THE ROOD. I HAVE SEEN A LEST THREE OF THERE TRAILERS DO IF. *TR
Incident date: Jul 12, 2006
TL*THE CONTACT OWNS A 2006 FOREST RIVER TRAVEL TRAILER. THE CONTACT PURCHASED THE VEHICLE ON JULY 2, 2005. IN JULY OF 2006, THE FRONT DRIVER SIDE WHEEL BEARINGS FAILED AND NEEDED REPAIR. THE REPAIR WAS COVERED UNDER WARRANTY BY FOREST RIVER RV. IN JULY OF 2007, THE ENTIRE AXLE ON THE REAR DRIVER SIDE WAS BENT AND NEEDED TO BE REPAIRED, BUT WAS NOT COVERED UNDER WARRANTY. THE DEALER STATED THA
... T THE FAILURE WAS A RESULT OF POOR MAINTENANCE. IN OCTOBER OF 2007, THE ENTIRE FRONT PASSENGER SIDE AXLE NEEDED TO BE REPAIRED AND WAS ALSO NOT COVERED UNDER WARRANTY. THE CONTACT STATED THAT ALL OF THESE FAILURES WERE NOT THE RESULT OF POOR MAINTENANCE OR MISUSE OF THE VEHICLE. HE BELIEVES THE FAILURES ARE DUE TO A MANUFACTURER DEFECT. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 1,500 AND CURRENT MILEAGE WAS 2,900. UPDATED 11-20-08 *BF THE CONSUMER STATED THE SPINDLE WAS MANUFACTURED OR INSTALLED IN A DEFECTIVE MANNER. UPDATED 11/21/08. *JB UPDATED 02/19/10. *LJ UPDATED 02/19/10. *JB UPDATED 05/17/10Read more
Incident date: Jul 12, 2006
TL*THE CONTACT OWNS A 2006 FOREST RIVER TRAVEL TRAILER. THE CONTACT PURCHASED THE VEHICLE ON JULY 2, 2005. IN JULY OF 2006, THE FRONT DRIVER SIDE WHEEL BEARINGS FAILED AND NEEDED REPAIR. THE REPAIR WAS COVERED UNDER WARRANTY BY FOREST RIVER RV. IN JULY OF 2007, THE ENTIRE AXLE ON THE REAR DRIVER SIDE WAS BENT AND NEEDED TO BE REPAIRED, BUT WAS NOT COVERED UNDER WARRANTY. THE DEALER STATED THA
... T THE FAILURE WAS A RESULT OF POOR MAINTENANCE. IN OCTOBER OF 2007, THE ENTIRE FRONT PASSENGER SIDE AXLE NEEDED TO BE REPAIRED AND WAS ALSO NOT COVERED UNDER WARRANTY. THE CONTACT STATED THAT ALL OF THESE FAILURES WERE NOT THE RESULT OF POOR MAINTENANCE OR MISUSE OF THE VEHICLE. HE BELIEVES THE FAILURES ARE DUE TO A MANUFACTURER DEFECT. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 1,500 AND CURRENT MILEAGE WAS 2,900. UPDATED 11-20-08 *BF THE CONSUMER STATED THE SPINDLE WAS MANUFACTURED OR INSTALLED IN A DEFECTIVE MANNER. UPDATED 11/21/08. *JB UPDATED 02/19/10. *LJ UPDATED 02/19/10. *JB UPDATED 05/17/10Read more
Incident date: Mar 12, 2008
TL*THE CONTACT OWNS A 2001 FOREST RIVER RV. THE VEHICLE IS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2652. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS SERVICED FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). THE REFRIGERATOR CONTINUED TO FAIL AND THE CONTACT RETURNED TO THE DEALER. HE WAS INFORMED THAT THE ENTIRE REFRIGERATOR NEEDED TO BE REPLACED DUE TO THE DEFECT
... IVE COMPONENT. THE DOMETIC MANUFACTURER WOULD NOT REPLACE THE REFRIGERATOR. THE PART NUMBER WAS UNKNOWN. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.Read more
Incident date: Apr 7, 2008
TL*THE CONTACT OWNS A 2003 FOREST RIVER GEORGETOWN. THE CONTACT RECEIVED A RECALL NOTICE RELATED TO THE DOMETIC REFRIGERATOR RECALL ON MARCH 24, 2008. HE SCHEDULED AN APPOINTMENT WITH STERICYCLE TO HAVE THE VEHICLE REPAIRED. HE WAS INFORMED THAT, AS OF TWO WEEKS AGO, DOMETIC NO LONGER REPLACED THE BURNER HOUSING, AND THEY WILL ONLY INSTALL A HEAT SHIELD AS THE REMEDY. THE CONTACT ASKED TO SPEA
... K WITH A MANAGER AND WAS INFORMED THAT A MANAGER DID NOT WISH TO SPEAK WITH HIM. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 29,000. UPDATED 04/28/08. *LJRead more
Incident date: Sep 28, 2007
TL*THE CONTACT OWNS A 2005 FOREST RIVER ALL AMERICAN SPORT FIFTH WHEEL (NA) WITH CARLISLE WHEELS. THE WHEELS ARE CRACKING AT THE POINT WHERE THE CENTER OF THE WHEEL IS WELDED TO THE OUTER RIM. PREVIOUSLY, ANOTHER WHEEL EXPERIENCED THE SAME FAILURE AND WAS REPLACED BY THE DEALER. THE CONTACT WOULD LIKE THE DEALER TO REPLACE ALL WHEELS. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. UPDATED 04/1
... 6/08 *BF UPDATED 04/16/08 *TRRead more
Incident date: Mar 24, 2008
2001 5TH WHEEL RV TRAILER MADE BY FOREST RIVER ELKART INDIANA BADLY CRACKED FRAME CAUSING TIRE BLOWOUT UNTOWABLE HAD TO BE CARRIED ON AFLAT BED TRUCK TO THE REPAIR SHOP DIAGNOSIS FACTORY DEFECT COSTING OVER $2000 TO REPAIR PLUS 3 DAMAGED TIRES NEED TO BE REPLACED FOREST RIVER DON'T WANT TO PAY MORE THAN $850 2 OTHER DEFECTS NEED REPAIR( 1 )BEDROOM SLIDEOUT IS LOOSING ITS BOTTOM (2 )MAINE AND OPP
... OSITE ROOM SLIDEOUTS INCH OUT WHEN TRAVELING ON HIGHWAY MAJOR SAFETY CONCERN. *TRRead more
Incident date: Jul 21, 2007
I PURCHASED A FOREST RIVER 38' SAND PIPER SPORT F37SP TOY HAULER FIFTH WHEEL NEW IN 2003. THE TRAILER WAS EQUIPED WITH TANDOM AXELS. WE EXPERIANCED NUMEROUS TIRE BLOW OUTS. EACH TIME THE TIRE WOULD BLOW IT WOULD BLOW UP WITH PIECES OF RUBBER FLYING EVERY WHERE CAUSING EXCESSIVE DAMAGE TO THE RV AND CAUSING THE TRAILER TO BECOME DIFFICULT TO CONTROL UNTIL STOPPED AND OFF THE ROADWAY. THIS WAS BROUG
... HT TO THE ATTENTION OF FOREST RIVER AND ALSO CARLISLE TIRE COMPANY. IN 2005 WE WERE CONTACTED BY A LOCAL RV DEALER TO BRING OUR TRAILER IN TO HAVE THE AXELS REPLACED WITH A HEAVER AXEL AND LARGER G RATED TIRES. THE EXPENSE WAS BEING PAID FOR BY FOREST RIVER. THE DEALER TOLD ME THAT THEY WERE SENDING OUT LETTERS TO ABOUT 13 OTHER OWNERS IN THE UTAH AND WYOMING AREA TO HAVE THIER TRAILERS BROUGHT IN FOR THE TRADE OUT AS WELL. I ALSO KNOW OF PEOPLE WHO OWN THE SAME TRAILER IN THE LAS VEGAS AREA WHO HAVE EXPERIANCED THE SAME PROBLEMS. THIS ACTION SEEMED TO CORRECT THE PROBLEM FOR ABOUT A YEAR. SINCE THAT TIME WE HAVE CONTINUED TO HAVE SEVERAL MORE BLOW OUTS. EACH AND EVERY TIME CAUSING DAMAGE TO THE RV AND CAUSING A SAFETY PROBLEM TO OUR SELVES AND OTHER VEH'S TRAVELING NEAR TO US. FOREST RIVER HAS CHANGED THE DESIGN ON THESE TRAILERS AND NOW IS SELLING THEM PROVIDED WITH A TRIPLE AXEL TO SUPPORT THE WEIGHT OF THE TRAILER. I BELIEVE THIS HAS CORRECTED THE PROBLEM, HOWEVER, WE AND MANY OTHERS OR STUCK WITH THE TANDOM AXEL TRAILERS THAT WERE PRODUCED BEFORE THE PROBLEM WAS CORRECTED. I BELIEVE THERE SHOULD BE SOMETHING THAT FOREST RIVER CAN DO TO FIX THIS PROBLEM FOR US AND MAKE THIS TRAILER SAFE TO OPERATE AND USE. AS OF THIS DATED WE HAVE REPLACED APROX 12 TIRES. *TRRead more
Incident date: Jul 21, 2007
I PURCHASED A FOREST RIVER 38' SAND PIPER SPORT F37SP TOY HAULER FIFTH WHEEL NEW IN 2003. THE TRAILER WAS EQUIPED WITH TANDOM AXELS. WE EXPERIANCED NUMEROUS TIRE BLOW OUTS. EACH TIME THE TIRE WOULD BLOW IT WOULD BLOW UP WITH PIECES OF RUBBER FLYING EVERY WHERE CAUSING EXCESSIVE DAMAGE TO THE RV AND CAUSING THE TRAILER TO BECOME DIFFICULT TO CONTROL UNTIL STOPPED AND OFF THE ROADWAY. THIS WAS BROUG
... HT TO THE ATTENTION OF FOREST RIVER AND ALSO CARLISLE TIRE COMPANY. IN 2005 WE WERE CONTACTED BY A LOCAL RV DEALER TO BRING OUR TRAILER IN TO HAVE THE AXELS REPLACED WITH A HEAVER AXEL AND LARGER G RATED TIRES. THE EXPENSE WAS BEING PAID FOR BY FOREST RIVER. THE DEALER TOLD ME THAT THEY WERE SENDING OUT LETTERS TO ABOUT 13 OTHER OWNERS IN THE UTAH AND WYOMING AREA TO HAVE THIER TRAILERS BROUGHT IN FOR THE TRADE OUT AS WELL. I ALSO KNOW OF PEOPLE WHO OWN THE SAME TRAILER IN THE LAS VEGAS AREA WHO HAVE EXPERIANCED THE SAME PROBLEMS. THIS ACTION SEEMED TO CORRECT THE PROBLEM FOR ABOUT A YEAR. SINCE THAT TIME WE HAVE CONTINUED TO HAVE SEVERAL MORE BLOW OUTS. EACH AND EVERY TIME CAUSING DAMAGE TO THE RV AND CAUSING A SAFETY PROBLEM TO OUR SELVES AND OTHER VEH'S TRAVELING NEAR TO US. FOREST RIVER HAS CHANGED THE DESIGN ON THESE TRAILERS AND NOW IS SELLING THEM PROVIDED WITH A TRIPLE AXEL TO SUPPORT THE WEIGHT OF THE TRAILER. I BELIEVE THIS HAS CORRECTED THE PROBLEM, HOWEVER, WE AND MANY OTHERS OR STUCK WITH THE TANDOM AXEL TRAILERS THAT WERE PRODUCED BEFORE THE PROBLEM WAS CORRECTED. I BELIEVE THERE SHOULD BE SOMETHING THAT FOREST RIVER CAN DO TO FIX THIS PROBLEM FOR US AND MAKE THIS TRAILER SAFE TO OPERATE AND USE. AS OF THIS DATED WE HAVE REPLACED APROX 12 TIRES. *TRRead more
Incident date: Mar 5, 2008
TRAVELING ON I-95 THROUGH JACKSONVILLE, FL. PULLING TRAILER AT 55MPH, TREAD ON TRAILER PASSENGER SIDE REAR AXLE TIRE SEPARATED DAMAGING UNDER CARRIAGE AND SIDE OF TRAILER. PUT ON SPARE TIRE, DROVE INTO JACKSON AND BOUGHT NEW RADIAL TIRE REPLACEMENT. KEPT OLD TIRE. *TR
Incident date: Nov 9, 2006
TL*THE CONTACT OWNS A 2003 FOREST RIVER SALEM. THE CONTACT SMELLED SMOKE IN HIS FIFTH WHEEL TRAILER. HE DETECTED SMOKE AND IMMEDIATELY WENT OUTSIDE TO DISCONNECT THE WIRES. THE FIRE DEPARTMENT WAS NOT CALLED AND THE DEALER WAS NOT NOTIFIED. NO OTHER VEHICLE INFORMATION WAS APPLICABLE.
Fire
Incident date: Jan 19, 2008
A TIRE BLEW OUT FROM BEAD TO BEAD. AFTER LOOKING AT ALL THE TIRES, FOUND THAT THE TIRES WERE WEARING OUT ON THE OUTSIDE EDGE. I HAVE ALWAYS USED THE MAX AIR PRESSURE WHICH IS 50 PSI. THE TIRES ARE CARLISLE 205-75-15 RADIAL TRAIL CRT LOAD RANGE C. GVW IS 7780. THE TIRES CARRY 1820 LBS EACH AT 50 PSI. THE TIRES COMBINED CARRY 7280 LBS. THIS IS LESS THAN THE 7780 LBS AND SOME OF IT IS DUE TO TONGUE
... WEIGHT I GUESS. MY TRAILER WAS NOT OVER LOADED. I CARRIED A FULL WATER TANK OF 38 GALLONS AND FOOD. SEEMS TO ME IT SHOULD HAVE COME WITH 225-75-15 LOAD RANGE D. I HAVE REPLACED THE TIRES WITH THESE NEW TIRES. WHAT A DIFFERENCE ON HOW THE TRAILER RUNS NOW. IT DOES NOT BOUNCE UP AND DOWN LIKE IT USE TO. I FEEL THEY SHOULD SELL A NEW TRAILER WITH THE PROPER SIZE AND LOAD RANGE. I HAD NO DAMAGE AND THANK GOD WE WERE NOT HURT. I WOULD HAVE GLADLY PAID 500.00 MORE FOR PROPER TIRES. I FEEL THIS IS A MANUFACTURER DEFECT AND I AM CONTACTING YOU BECAUSE THEY WILL NOT RETURN MY PHONE CALLS. THE DEALER BEST RV AND FOREST RIVER HAVE IGNORED THREE CALLS EACH. AFTER THE BLOW OUT I CHECKED ALL THE TIRES AGAIN FOR 50 PSI AND THEY WERE OKAY. THE TRAILER IS A 2007 ROCKWOOD SIGNATURE ULTRA LIGHT 8318 SS. WE LOVE THE TRAILER AND HAVE HAD NO ISSUES EXCEPT FOR THIS. THANK YOU JEFF CSILLAG. *TRRead more
Incident date: Jan 21, 2008
I BOUGHT A 2007 CHEROKEE WOLFPACK 23WP IN OCTOBER 2006. I WAS LOOKING FOR TIRE COVERS. ON THE FRONT LEFT SIDE OF THE TRAILER, THERE ARE TWO STICKERS WHICH BOTH SAY THE TIRE SIZE IS AN ST235/80R16/D. THE TIRES ON THE TRAILER ARE AN ST225/75R15/D. THE STICKER ON THE TRAILER STATES THE GVWR OF 11,615 LBS. THERE IS ALSO A STICKER INSIDE THE CABINET ABOVE THE SINK WHICH ALSO STATES THE GVWR OF 11,615
... LBS, AND THE EMPTY WEIGHT OF THE TRAILER IS 7582 LBS. THE TIRES ARE A KARRIER LOAD STAR BRAND. I FOUND THE INFORMATION ON EASTERNMARINE.COM. IT STATES THE MAXIMUM CARRYING CAPACITY OF THE ST225/75R15/D IS 2,540 LBS @ 65 PSI. THE MAXIMUM CARRYING CAPACITY OF THE ST235/80R16/D IS 3,000 LBS @ 65 PSI. IF YOU MULTIPLY 2,540 TIMES 4 EQUALS 10,160 LBS MAXIMUM CARRYING CAPACITY OF THE TIRES. THIS GIVES A DIFFERENCE OF 1,455 LBS LESS THAN THE GVWR. THE STICKER ON THE FRONT OF THE TRAILER DOES STATE THE AXLE SIZE OF 5,200 LBS. THIS GIVES A MAXIMUM GAWR OF 10,400 LBS. THIS IS ALSO 1,215 LBS LESS THAN THE GVWR. IN THE CHEROKEE WOLFPACK BROCHURE, IT GIVES THE UNLOADED VEHICLE WEIGHT OF 7,582 LBS. IT ALSO GIVES THE PAYLOAD OF 4,033 LBS. THIS ALSO ADDS UP TO 11,615 GVWR. I JUST DO NOT BELIEVE THE TIRES ON THE TRAILER ARE THE CORRECT TIRES. I TALKED TO BECKY MILLER AT FOREST RIVER A FEW TIMES LAST WEEK AND SHE TOLD ME THE WRONG STICKER WAS PUT ON THE TRAILER. IF THEY CHANGE THE WEIGHT RATING OF THE TRAILER, THEN THIS CHANGES THE AMOUNT I CAN HAUL. I ALSO TALKED TO MIKE AT FOREST RIVER CHEROKEE DIVISION ON FRIDAY 1-25-08. HE ALSO TOLD ME THE STICKER IS WRONG. HE ALSO TOLD ME THAT THEY DID DO UPGRADES ON THE TIRES AND AXLES AFTER MINE WAS BUILT. IF THE STICKERS ON THE TRAILER ARE WRONG, THEN THE BROCHURE IS WRONG. ALL I WANT IS THE CORRECT TIRES,RIMS, AND AXLES BE PUT ON THE TRAILER SO THEY WILL HANDLE THE GVWR OF THE TRAILER. BECKY MILLER'S PHONE NUMBER IS 260-593-0023. MIKE'S PHONE NUMBER IS 260-593-2666. IF YOU HAVE ANY QUESTIONS, PLEASE CALL OR E-MAIL ME. THANKS, CHARLES T. KEY *TRRead more
Incident date: Jan 1, 2008
2003 FOREST RIVER CEDAR CREEK WITH SEVERAL PROBLEMS. CONSUMER STATED THAT THE VEHICLE HAD SEVERAL PROBLEMS WITH LEAKAGE. THEY ALSO STATED THAT THE DOMETIC REFRIGERATOR HAD A RECALL ON IT AND THEY WERE NOT COVERED UNDER THE RECALL. *KB THERE WAS A FATIGUE CRACK IN THE BOILER TUBE AND GAS LEAKED OUT. THE CONSUMER STATED THE UNIT WAS REPAIRED. DOMETIC MADE THE REPAIRS FREE OF CHARGE AS A FAVOR.
... THE CONSUMER LATER RECEIVED A RECALL NOTICE IN THE MAIL. DURING OWNERSHIP OF THE RV, A WRINKLE DEVELOPED ON THE BEDROOM WALL. *JBRead more