Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,299 complaints for FOREST RIVER
FOREST RIVER
DYNAMAX
(2015) — STRUCTURE
Aug 21, 2015
Incident date: Aug 1, 2015
RIVETS IN THE CAMPER STAIRS WERE REPLACED WITH BOLTS AS SPECIFIED IN THE ACTIVE RECALL. I INSPECTED UNIT BEFORE PICKING BACK UP FROM THE SELLING DEALERSHIP. THE LOWER STEP IN THE STAIRCASE MAKE A LOUD POP WHEN YOU STEP ON IT WHILE EITHER ASCENDING OR DESCENDING THE STAIRCASE. I HAVE CALLED THE CUSTOMER SERVICE REP ([XXX]) AT FOREST RIVER DYNAMAX AND ALSO SENT AN E-MAIL TO HIM ABOUT THE RECALL R... Read more
FOREST RIVER
SUNSEEKER
(2011) — FUEL/PROPULSION SYSTEM
Aug 13, 2015
Incident date: Jan 16, 2015
JAN 16, 2015 RECEIVED LETTER FROM CHEVROLET COMPANY SAYING MUST GET UPDATED TRANSMISSION PROGRAM. HAD TRANSMISSION REPROGRAMMED WITH UPDATED PROGRAM EVEN THOUGH NO EXISTING PROBLEMS. TRANSMISSION STARTED SLIPPING AND JUMPING. FEBRUARY 27, 2015 RECEIVED LETTER FROM CHEVROLET COMPANY SAYING NOT TO GET UPDATE IF NOT HAVING TROUBLE. REPLACED WITH REBUILT TRANSMISSION AND STILL HAVE PROBLEMS. EVID... Read more
FOREST RIVER
CHARLESTON
(2016) — STEERING
Aug 7, 2015
Incident date: Aug 7, 2015
THIS MOTORHOME WAS PURCHASED AT THE END OF MAY 2015. AFTER TAKING DELIVERY, I NOTICED THE STEERING WHEEL WAS OFF TO THE RIGHT WHILE DRIVING. AFTER SOME TIME IT WAS APPARENT THAT THE CONDITION WAS GETTING WORSE. I SCHEDULED THE MOTORHOME FOR A FRONT END ALIGNMENT. THE VEHICLE WAS BROUGHT IN THIS MORNING FOR THAT ALIGNMENT. IMMEDIATELY UPON INSPECTING THE VEHICLE, THE ALIGNMENT TECHNICIAN SHOWE... Read more
FOREST RIVER
PALOMINO SOLAIRE
(2014) — TIRES
Aug 7, 2015
Incident date: Aug 1, 2015
GOODYEAR MARATHON ST 235/80R16 TIRES WERE THE ORIGINAL TIRES ON OUR 2014 CARDINAL BY FOREST RIVER 5TH WHEEL. BOTH TIRES BLEW ON 8/1/2015 WITHIN 120 MILES OF EACH. FIRST TIRE BLEW AND TREAD COMPLETELY SEPARATED; SECOND TIRE BLEW OUT LIKE A BALLOON. TRAILER SUFFERED SIGNIFICANT DAMAGE FROM BLOWOUTS.
FOREST RIVER
XLR
(2012) — SUSPENSION
Aug 5, 2015
Incident date: Jul 27, 2015
TL* THE CONTACT OWNS A 2012 FOREST RIVER THUNDERBOLT 35X12 (NA). THE CONTACT STATED THAT THE VEHICLE DEVELOPED A THREE INCH CRACK IN THE EYE BEAM, WHICH SUPPORTS AND MOUNTS THE SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT IT WAS A STRESS FRACTURE, NOT CAUSED BY ANY TYPE OF WELDING OR HEAT. THE MANUFACTURER WAS NOTIFIED OF THE FA... Read more
FOREST RIVER
XLR
(2012) — STRUCTURE:BODY
Aug 5, 2015
Incident date: Jul 27, 2015
TL* THE CONTACT OWNS A 2012 FOREST RIVER THUNDERBOLT 35X12 (NA). THE CONTACT STATED THAT THE VEHICLE DEVELOPED A THREE INCH CRACK IN THE EYE BEAM, WHICH SUPPORTS AND MOUNTS THE SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT IT WAS A STRESS FRACTURE, NOT CAUSED BY ANY TYPE OF WELDING OR HEAT. THE MANUFACTURER WAS NOTIFIED OF THE FA... Read more
FOREST RIVER
CRUSADER
(2014) — TIRES
Aug 5, 2015
Incident date: Jul 18, 2015
GOODYEAR MARATHON ST 235/80R16 TIRES WERE THE ORIGINAL TIRES ON OUR 2014 CARDINAL BY FOREST RIVER 5TH WHEEL 1 TIRE BLEW ON 7/18/15, ANOTHER BLEW ON 7/19/15 AND THE OTHER 2 WERE FOUND TO BE DEFECTIVE (THE TREAD WAS PULLING AWAY FROM THE CASE.
FOREST RIVER
FORESTER
(2015) — ELECTRICAL SYSTEM
Aug 4, 2015
Incident date: Aug 1, 2015
RV STARTED TRIPPING INSIDE BREAKER. UPON INSPECTION THE NEUTRAL WIRE GOING INTO THE GENERATOR TRANSFER BOX WHICH IS LOCATED UNDER THE BED WAS FOUND TO BE BURNT THRU THE INSULATOR AND INTO THE HOT LEAD WHICH CREATED A DIRECT SHORT. THIS IS THE MAIN WIRE FROM THE OUTSIDE SOURCE GOING DIRECTLY INTO THE RV. PROBLEM IS WITH THE TWIST CONNECTORS USED TO CONNECT SINGLE STRAND ELECTRIC WIRE TO MULTI STR... Read more
Fire
FOREST RIVER
SALEM
(2015) — STRUCTURE:BODY:ROOF AND PILLARS
Aug 3, 2015
Incident date: Jun 30, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SALEM FIFTH WHEEL TRAILER. WHILE DRIVING AT 60 MPH, THE RUBBERIZED ROOF SEPARATED FROM THE VEHICLE. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE ROOF WAS IMPROPERLY INSTALLED AND IMPROPERLY GLUED TO THE VEHICLE SURFACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILU... Read more
FOREST RIVER
SHASTA
(2015) — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Aug 3, 2015
Incident date: Jan 9, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE VEHICLE'S TIRE PRESSURE WAS NOT COMPATIBLE WITH THE MANUFACTURER REQUIREMENTS. IN ADDITION, THE WHEEL WELL WAS SPLIT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.
FOREST RIVER
SHASTA
(2015) — STRUCTURE:BODY
Aug 3, 2015
Incident date: Jan 9, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE VEHICLE'S TIRE PRESSURE WAS NOT COMPATIBLE WITH THE MANUFACTURER REQUIREMENTS. IN ADDITION, THE WHEEL WELL WAS SPLIT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.
FOREST RIVER
ROCKWOOD
(2015) — ELECTRICAL SYSTEM
Aug 2, 2015
Incident date: Jul 2, 2015
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO... Read more
Fire
1 injured
FOREST RIVER
ROCKWOOD
(2015) — UNKNOWN OR OTHER
Aug 2, 2015
Incident date: Jul 2, 2015
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO... Read more
Fire
1 injured
FOREST RIVER
ROCKWOOD
(2015) — EXTERIOR LIGHTING
Aug 2, 2015
Incident date: Jul 2, 2015
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO... Read more
Fire
1 injured
FOREST RIVER
SHASTA
(2015) — UNKNOWN OR OTHER
Jul 29, 2015
Incident date: May 1, 2015
A CO2 ALARM INDICATOR WENT OFF. THE HEAT WAS ON AND APPARENTLY HAVING ITEMS IN FRONT OF VENTS ON THE FLOOR DOES NOT ALLOW FOR ENOUGH VENTILATION. IF THE CO2 DETECTOR WOULD OF NOT GONE OFF WE COULD OF BEEN POISONED. THERE IS NOT A STICKER INDICATING NOT TO PLACE ITEMS NEAR THE VENT THAT DISTRIBUTES THE HEAT. SEEMS LIKE A LOGICAL CONSUMER WARNING. ALSO WE WERE SURPRISED THAT THIS WOULD MAKE CO2... Read more
FOREST RIVER
RANCE
(2013) — TIRES
Jul 27, 2015
Incident date: Jul 22, 2015
UPON PRE-TRAVEL INSPECTION OF MY FOREST RIVER 25RR TRAVEL TRAILER TIRES ALL 4 VAIL SPORT ST205/75D14 HAVE SIGNIFICANT SIDEWALL CRACKING, WITH ONE HAVING A BULGE. THERE IS APPROXIMATELY 5000 MILES ON THE TT, AND IT IS A 2013 MODEL. I DECIDED TO REPLACE THE TIRES AS I DID NOT SEE THEM AS SAFE FOR USE.
FOREST RIVER
CARDINAL
(2013) — ELECTRICAL SYSTEM:WIRING
Jul 25, 2015
Incident date: Jul 22, 2015
PRIOR TO LEAVING FOR A TRIP I PLUGGED OUR CARDINAL 3550RL IN TO AN AC OUTLET TO RUN THE FRIDGE. THE MORNING OF OUR DEPARTURE I FOUND THAT THE 2 REAR SLIDE ROOMS HAD DEPLOYED OVERNIGHT ON THEIR OWN AND WOULD NOT RETRACT. THE SLIDE ROOM PUMP HAD RUN ALL NIGHT AND BURNED THE PUMP OUT SO BADLY THAT WE COULD NOT MANUALLY RETRACT THE ROOMS OR THE LANDING GEAR. THE TRANSMISSION FLUID WAS SCORCHED AND COU... Read more
FOREST RIVER
PALOMINO
(2015) — SUSPENSION
Jul 24, 2015
Incident date: Jul 17, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER PALOMINI TRAVEL TRAILER, MODEL NUMBER: 132FDORV. WHILE DRIVING APPROXIMATELY 50 TO 55 MPH, THE VEHICLE BEGAN SMOKING VERY BADLY. THE TIRES RUBBED AGAINST THE WHEEL WELLS AND THE TIRE MELTED. THE VEHICLE WAS TOWED TO THE MECHANIC WHO DIAGNOSED THAT THE AXLE WAS INSTALLED UPSIDE DOWN. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR... Read more
FOREST RIVER
PALOMINO
(2015) — WHEELS
Jul 24, 2015
Incident date: Jul 17, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER PALOMINI TRAVEL TRAILER, MODEL NUMBER: 132FDORV. WHILE DRIVING APPROXIMATELY 50 TO 55 MPH, THE VEHICLE BEGAN SMOKING VERY BADLY. THE TIRES RUBBED AGAINST THE WHEEL WELLS AND THE TIRE MELTED. THE VEHICLE WAS TOWED TO THE MECHANIC WHO DIAGNOSED THAT THE AXLE WAS INSTALLED UPSIDE DOWN. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR... Read more
FOREST RIVER
SHASTA
(2015) — SUSPENSION
Jul 21, 2015
Incident date: Jun 22, 2015
THIS IS FOR A 2015 FOREST RIVER SHASTA AIRFLYTE REISSUE 19 FOOT TRAVEL TRAILER, PRODUCTION # 1301. I BELIEVE THE OEM LEAF SUSPENSION SYSTEM AND PASSENGER TIRES ARE UNSAFE AND WILL LEAD TO A SERIOUS ACCIDENT, INJURY, OR DEATH. THE WHEEL WELL CLEARANCE IS NOT SUFFICIENT FOR THE OEM TIRES AND LEAF SUSPENSION SYSTEM ON THE TRAILER. ALSO, THE OEM TIRES ARE COKER WHITEWALL PASSENGER VEHICLE TIRES. I ... Read more
FOREST RIVER
SHASTA
(2015) — WHEELS
Jul 21, 2015
Incident date: Jun 22, 2015
THIS IS FOR A 2015 FOREST RIVER SHASTA AIRFLYTE REISSUE 19 FOOT TRAVEL TRAILER, PRODUCTION # 1301. I BELIEVE THE OEM LEAF SUSPENSION SYSTEM AND PASSENGER TIRES ARE UNSAFE AND WILL LEAD TO A SERIOUS ACCIDENT, INJURY, OR DEATH. THE WHEEL WELL CLEARANCE IS NOT SUFFICIENT FOR THE OEM TIRES AND LEAF SUSPENSION SYSTEM ON THE TRAILER. ALSO, THE OEM TIRES ARE COKER WHITEWALL PASSENGER VEHICLE TIRES. I ... Read more
FOREST RIVER
WILDWOOD
(2011) — UNKNOWN OR OTHER
Jul 20, 2015
Incident date: Jul 20, 2015
FLOOR IS ROTTED, AND PEOPLE CAN BE INJURED DURING NORMAL USE, BY FALLING THROUGH THE FLOOR. MANUFACTURING DEFECT: RELATED TO FAILURE BY MANUFACTURER TO INSULATE THE FLOOR/WOOD FROM OUTSIDE ELEMENTS. HERE IS A WEBSITE WHERE OTHERS HAVE BEEN HAVING THE SAME ISSUE: HTTP://WWW.EVERYTHING-ABOUT-RVING.COM/WILDWOOD-ULTRA-LITE-TRAVEL-TRAILER-FLOOR-IS-SAGGING1.HTML MANUFACTURER IS NOT RETURNI... Read more
FOREST RIVER
SHASTA
(2015) — SUSPENSION
Jul 14, 2015
Incident date: Jul 14, 2015
INSPECTION REVEALED TIRES IMPACTING INSIDE FENDER WELLS ON THIS TRAVEL TRAILER. UNDER RATED SPRINGS ALLOW TIRES TO RUB INSIDE FENDERS CREATING SAFETY HAZARD. UPDATED 10/06/15*LJ THE VEHICLE WAS REPAIRED AT THE OWNER'S UPDATED 12/21/2015*JS
FOREST RIVER
SHASTA
(2015) — WHEELS
Jul 14, 2015
Incident date: Jul 14, 2015
INSPECTION REVEALED TIRES IMPACTING INSIDE FENDER WELLS ON THIS TRAVEL TRAILER. UNDER RATED SPRINGS ALLOW TIRES TO RUB INSIDE FENDERS CREATING SAFETY HAZARD. UPDATED 10/06/15*LJ THE VEHICLE WAS REPAIRED AT THE OWNER'S UPDATED 12/21/2015*JS
FOREST RIVER
SHASTA
(2013) — TIRES
Jul 14, 2015
Incident date: Mar 14, 2014
TL* THE CONTACT OWNS A 2013 FOREST RIVER SHASTA EQUIPPED WITH TOWMASTER TIRES, SIZE: 225/75R15 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER AND THE REAR DRIVER AND PASSENGER SIDE TIRES BLEW OUT. THE TIRES WERE ORIGINAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRES WERE REPLACED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,500. UPDATED 09/09/15*LJ UPDATED 1... Read more
FOREST RIVER
FLAGSTAFF
(2013) — EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Jul 13, 2015
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2013 FOREST RIVER FLAGSTAFF. THE CONTACT STATED THAT THE STABILIZING JACK FAILED AND ONLY CLOSED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. MA 10/16/15
FOREST RIVER
XLR
(2012) — STRUCTURE:BODY
Jun 26, 2015
Incident date: Sep 24, 2012
TL* THE CONTACT OWNS A 2012 FOREST RIVER XLR BEING HAULED BY A 2013 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE TIRES ON THE TRAILER WERE RUBBING THE INSIDE OF THE WHEEL WELLS, CAUSING THE TIRES TO PREMATURELY BE WORN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE REAR AXLES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY CHANGED THE TIRE ... Read more
FOREST RIVER
XLR
(2012) — WHEELS
Jun 26, 2015
Incident date: Sep 24, 2012
TL* THE CONTACT OWNS A 2012 FOREST RIVER XLR BEING HAULED BY A 2013 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE TIRES ON THE TRAILER WERE RUBBING THE INSIDE OF THE WHEEL WELLS, CAUSING THE TIRES TO PREMATURELY BE WORN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE REAR AXLES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY CHANGED THE TIRE ... Read more
FOREST RIVER
SURVEYOR
(2015) — UNKNOWN OR OTHER
Jun 24, 2015
Incident date: May 22, 2015
SAFETY STRAP FOR TV WAS NOT INSTALLED WHEN UNIT MANUFACTURED. DURING TRAVEL, TV MOUNT FAILED, ALLOWING TV TO FALL TO FLOOR. TV WAS DAMAGED BEYOND REPAIR, AND CABLES FROM OTHER COMPONENTS WERE DAMAGED. SAFETY STRAPS ARE NECESSARY TO SECURE TV TO WALL WHEN RV IS MOVING.
FOREST RIVER
ROCKWOOD
(2013) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jun 19, 2015
Incident date: Oct 15, 2013
CPSC:H1550028A. FOREST RIVER RV. CONSUMER STATED THAT THE BUNK BEDS IN THE RV HAVE A FALL SAFETY ISSUE. *LN THE RV DID NOT COME EQUIPPED WITH GUARD RAILS. *JB
FOREST RIVER
XLR
(2012) — TIRES
Jun 17, 2015
Incident date: May 27, 2015
TL* THE CONTACT OWNS A 2012 FOREST RIVER XLR EQUIPPED WITH A LIPPERT CHASSIS. THE CONTACT MENTIONED THAT A FAILURE WAS PREVIOUSLY EXPERIENCED WITH THE TIRES ON THE VEHICLE. THE MECHANIC REQUIRED A CHANGE OF AXLE SIZE FROM 3,500 TO 4,000. THE CONTACT STATED THAT THE CHASSIS BECAME FRACTURED AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,... Read more
FOREST RIVER
SALEM
(2013) — WHEELS
Jun 15, 2015
Incident date: Jun 1, 2015
PER OTHER COMPLAINTS I ALSO HAVE VAIL SPORT ST LH 99 TIRES ON MY 40 FT 10,0000 LB 5TH WHEEL CAMPER AND THE MANUFACTURE IS REPLACING THE ONE TIRE SHOWING SIDEWALL CRACKS AS HAVE ALL OTHER COMPLAINTS BUT REFUSES TO REPLACE THE REMAING 3 THAT HAVE THE SAME DOT DATE CODE AS THE ONE THEY ARE REPLACING SINCE THEY SHOW NO ISSUES. ITS A MATTER OF DISTANCE AND TIME BEFORE THEY FAIL AND THE MANUFACTURE IS P... Read more
FOREST RIVER
SILVERBACK
(2014) — EQUIPMENT ADAPTIVE/MOBILITY
Jun 9, 2015
Incident date: Jun 20, 2014
THE CURRENT STEPS THAT ARE BEING USED ARE FASTENED TOGETHER WITH ALUMINUM POP RIVETS. THESE RIVETS WILL NOT SUPPORT A PERSONS NORMAL WEIGHT FOR A PERIOD OF TIME. THEM SHEAR OFF AND THE STEP FALL ALONG WITH PERSON THAT IS ON IT. THIS IS A STEP SAFETY HAZARD. I CALLED THE COMPANY DEMCO THAT MAKES THE STEPS AND THEY DO HAVE A RETRO KIT BUT IS ONLY REPAIRED WHEN YOU CALL. MOST CAMPERS DO NOT KNOW TO C... Read more
FOREST RIVER
CEDAR CREEK
(2014) — STRUCTURE:BODY
Jun 7, 2015
Incident date: May 20, 2015
THE OFF DOOR SLIDE (KITCHEN SLIDE) BRACKET IS CRACKED. IF THIS WOULD BREAK, THE SLIDE WILL NOT BE HELD CLOSED.
FOREST RIVER
CEDAR CREEK
(2014) — UNKNOWN OR OTHER
Jun 7, 2015
Incident date: May 20, 2015
THE OFF DOOR SLIDE (KITCHEN SLIDE) BRACKET IS CRACKED. IF THIS WOULD BREAK, THE SLIDE WILL NOT BE HELD CLOSED.
FOREST RIVER
SHASTA
(2013) — TIRES
Jun 4, 2015
Incident date: May 3, 2015
TL* THE CONTACT OWNS A 2013 FOREST RIVER SHASTA RECREATIONAL TRAILER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR MARATHON ST TIRES, SIZE ST235/80R16. WHILE DRIVING APPROXIMATELY 65 MPH ON A ROAD TRIP, ONE TIRE BLEW OUT IN FLORIDA AND ANOTHER TIRE BLEW OUT IN OHIO. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE TIRES WERE REPLACED. THE RV MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DOT NUMB... Read more
FOREST RIVER
SHASTA
(2015) — STRUCTURE:BODY
May 29, 2015
Incident date: Mar 9, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE WHILE DRIVING AT APPROXIMATELY 50 MPH, THE RV WAS BOUNCING WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE WHEEL WELL WAS FRACTURED. IN ADDITION, THE CONTACT STATED THAT THE ROOF OF THE RV WAS LEAKING. THE CONTACT ALSO STATED THAT THE EMERGENCY EXIT WINDOW OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A ... Read more
FOREST RIVER
SHASTA
(2015) — SUSPENSION
May 29, 2015
Incident date: Mar 9, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE WHILE DRIVING AT APPROXIMATELY 50 MPH, THE RV WAS BOUNCING WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE WHEEL WELL WAS FRACTURED. IN ADDITION, THE CONTACT STATED THAT THE ROOF OF THE RV WAS LEAKING. THE CONTACT ALSO STATED THAT THE EMERGENCY EXIT WINDOW OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A ... Read more
FOREST RIVER
SHASTA
(2015) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 29, 2015
Incident date: Mar 9, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE WHILE DRIVING AT APPROXIMATELY 50 MPH, THE RV WAS BOUNCING WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE WHEEL WELL WAS FRACTURED. IN ADDITION, THE CONTACT STATED THAT THE ROOF OF THE RV WAS LEAKING. THE CONTACT ALSO STATED THAT THE EMERGENCY EXIT WINDOW OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A ... Read more
FOREST RIVER
SHASTA
(2015) — WHEELS
May 28, 2015
Incident date: May 21, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE CAMPER WAS EQUIPPED WITH PASSENGER TIRES INSTEAD OF TRAILER TIRES. THE WEIGHT OF THE EQUIPMENT PLACED ON THE CAMPER BROUGHT THE CAMPER VERY CLOSE TO THE TIRES, WHICH MADE IT DIFFICULT TO MANEUVER. THE TRAILER WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT APPLICA... Read more
FOREST RIVER
SHASTA
(2015) — UNKNOWN OR OTHER
May 28, 2015
Incident date: Mar 27, 2015
TIRE COMPLAINT. 2015 FOREST RIVER SHASTA AIRFLYTE REISSUE WAS SOLD TO ME WITH PASSENGER TIRES. MULTIPLE ENGINEERS HAVE NOTIFIED ME THAT THESE TIRES ARE DANGEROUS AND SHOULD NOT BE USED. THE TRAILER SHOULD HAVE BEEN EQUIPPED WITH TRAILER TIRES, NOT PASSENGER TIRES. THE MANUFACTURER WAS NOTIFIED OF THIS BY AN AUTHORIZED SERVICE CENTER. THEY'VE NOT ACCEPTED ANY RESPONSIBILITY FOR SUBSTITUTING THE APP... Read more
FOREST RIVER
SHASTA
(2015) — SUSPENSION
May 27, 2015
Incident date: Mar 27, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA AIR FLYTE. WHILE PULLING THE TRAILER AT APPROXIMATELY 50 MPH, THE TRAILER SWAYED LEFT, RIGHT, AND BOUNCED UP AND DOWN. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE TRAILER WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
FOREST RIVER
SHASTA
(2015) — WHEELS
May 27, 2015
Incident date: Mar 27, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA AIR FLYTE. WHILE PULLING THE TRAILER AT APPROXIMATELY 50 MPH, THE TRAILER SWAYED LEFT, RIGHT, AND BOUNCED UP AND DOWN. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE TRAILER WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
FOREST RIVER
SHASTA
(2015) — SUSPENSION
May 27, 2015
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA AIR FLIGHT. THE CONTACT OBSERVED THAT THE SUSPENSION OF THE VEHICLE WAS LOW. AS A RESULT, THE VEHICLE WAS LESS THAN ONE INCH FROM BOTH OF THE SIDE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REACHED OUT TO THE FOR MANUFACTURER FOR GUIDANCE. THE MANUFACTURER STATED THAT THE SOLUTION FOR THIS FAILURE WAS TO PLACE BANAN... Read more
FOREST RIVER
SHASTA
(2015) — WHEELS
May 27, 2015
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA AIR FLIGHT. THE CONTACT OBSERVED THAT THE SUSPENSION OF THE VEHICLE WAS LOW. AS A RESULT, THE VEHICLE WAS LESS THAN ONE INCH FROM BOTH OF THE SIDE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REACHED OUT TO THE FOR MANUFACTURER FOR GUIDANCE. THE MANUFACTURER STATED THAT THE SOLUTION FOR THIS FAILURE WAS TO PLACE BANAN... Read more
FOREST RIVER
SHASTA
(2015) — WHEELS
May 27, 2015
Incident date: Apr 10, 2015
I HAVE A SHASTA AIRFLYTE REISSUE. THE MANUFACTURE PUT PASSENGER TIRES ON IT P225/75R15. THEY ARE TO HAVE 35 PSI. THE STICKER SAYS GVW IS 3635 LBS. EACH TIRE SAYS MAX LOAD 1874 LBS. THE WHEELS SAY MAX LOAD EACH 1820 LBS. IT IS MY UNDERSTANDING THAT IT IS NOT SAFE TO RUN PASSENGER TIRES ON AN ENCLOSED TRAILER, CAMPER. A TRAILER NEEDS TIRES WITH A STRONGER SIDE WALL AND BE ABLE TO INFLATE TO 6... Read more
FOREST RIVER
SHASTA
(2015) — SUSPENSION
May 27, 2015
Incident date: Apr 10, 2015
I HAVE A SHASTA AIRFLYTE REISSUE AND WHEN RECEIVING IT FROM THE DEALER AND TOWING IT HOME, I FOUND THAT THE TIRES HAD RUBBED THE WHEEL WELL. THERE WAS ONLY ABOUT AN INCH OF CLEARANCE AT THE TOP AND ONLY ABOUT 1/2 INCH ON THE INSIDE WALL OF THE WHEEL WELL. THE DRIVER SIDE, OR ROAD SIDE IS CLOSER THAN THE PASSENGER SIDE?? SHASTA, THRU THE DEALER, PUT A BANANA SHACKLE ON TO RAISE THE CLEARANCE. I... Read more
FOREST RIVER
SHASTA
(2015) — UNKNOWN OR OTHER
May 18, 2015
Incident date: May 16, 2015
COKE TIRE - THIS IS A NEW FOREST RIVER SHASTA AIRFLYTE TRAVEL TRAILER WHICH HAS WHITEWALL COKER PASSENGER TIRES ON IT. I BELIEVE THIS IS THE MANUFACTURE LINK HTTPS://WWW.COKERTIRE.COM/P225-75R15-COKER-CLASSIC-2-3-4-WHITEWALL.HTML THE TIRES WERE PROVIDED BY SHASTA AS A STOCK OPTION. THE TIRES HAVE INADEQUATE CLEARANCE AND AS A RESULT ARE RUBBING INSIDE THE WHEEL WELL BOTHER LATERALLY AND VERTICA... Read more
FOREST RIVER
SHASTA
(2015) — STRUCTURE:BODY
May 18, 2015
Incident date: Mar 10, 2015
SHASTA MODEL 2015 AIRFLYTE 16 RE-ISSUE - REAR GLASS FOR EMERGENCY EXIT WINDOW FELL OUT. FORTUNATELY THE VEHICLE WAS NOT IN MOTION ON PUBLIC ROAD AT THE TIME.
FOREST RIVER
SHASTA
(2015) — WHEELS
May 18, 2015
Incident date: Apr 3, 2015
SHASTA MODEL 2015 AIRFLYTE 16 RE-ISSUE INADEQUATE LOAD CARRYING CAPACITY FOR DRY WEIGHT. VEHICLE SUSPENSION (LEAF SPRINGS) NOT ENGINEERED TO CARRY THE LOAD. THIS TRAVEL TRAILER WAS ONLY PULLED FROM THE SELLING DEALER IN JACKSONVILLE, FL TO MY HOUSE APPROXIMATELY 350 MILES AWAY. TIRE TREAD MARKS WERE NOTED ON THE UPPER INSIDE OF THE WHEEL WELLS WHERE THERE HAD BEEN OBVIOUS CONTACT DURING NORMAL (UN... Read more