Consumer Safety Complaints

Incident date: Jan 1, 2025

I’m experiencing the cam phaser rattle on startup on my 2018 Ford F-150 3.5L

Incident date: Mar 15, 2026

Vehicle Information 2021 Ford F-150 PowerBoost VIN: [XXX] Complaint Description While driving approximately 70 mph on a highway, my 2021 Ford F-150 PowerBoost suddenly displayed a “Stop Safely Now” message and immediately lost propulsion. The engine shut down without warning while I was in active traffic. After the shutdown, the vehicle automatically shifted into park and would not allow me t... Read more

Incident date: Mar 15, 2026

Vehicle Information 2021 Ford F-150 PowerBoost VIN: [XXX] Complaint Description While driving approximately 70 mph on a highway, my 2021 Ford F-150 PowerBoost suddenly displayed a “Stop Safely Now” message and immediately lost propulsion. The engine shut down without warning while I was in active traffic. After the shutdown, the vehicle automatically shifted into park and would not allow me t... Read more

Incident date: Mar 7, 2026

An intermittent failure of the output shaft speed (OSS) sensor in the transmission. It downshifted while traveling over 45 MPH> The dashboard lights went away, and the transmission will only stay in first gear. Restarting the vehicle (sometimes multiple times), addresses the issue temporarily. safety recall 24S37 addresses the issue but my vehicle is not part of this recall.

Incident date: Feb 8, 2026

The contact owns a 2021 Ford Mustang. The contact stated that while driving at various speeds, the vehicle started losing automotive power. The vehicle had stalled several times. The vehicle was able to restart, and the loss of automotive power was intermittent. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part was not yet available. T... Read more

Incident date: Jun 25, 2025

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was... Read more

Incident date: Jun 25, 2025

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was... Read more

Incident date: Jun 25, 2025

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was... Read more

Incident date: Sep 5, 2025

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the shoulder of the roadway. The contact stated that the vehicle was overheating and was parked until the engine cooled down. ... Read more

Incident date: Mar 11, 2026

The contact owns a 2017 Ford Explorer. The contact stated that while driving 65 MPH, the passenger’s side A-pillar trim detached from the front windshield. The contact received several notifications of NHTSA Campaign Number: 24V031000 (Structure); however, part to do the recall repair was not yet available. The local dealer was contacted several times in reference to the recall but was informed ... Read more

Incident date: Mar 25, 2026

The transmission in this model is horrible they already have recall for the 1.0L mine of course is the 2.0L its 2016 Ford Focus it has last than 165,000 miles. I already replaced put new transmission in it last year and here I am again transmission is out. And of course no repair shops will touch my car deal this known issues

Incident date: Jul 16, 2025

Nothing has happened but I want to file a complaint because it has been almost a year since this recall was issued and nothing has been done. Manufacturer Recall Number25S76 NHTSA Recall Number25V467

Incident date: Mar 20, 2026

severe coolant intrusion issue where coolant leaks into the cylinders, causing rough running, overheating, and potential engine failure. Very unsafe especially due to the fact the their were recalls on the 2017-2019 but not for 2016 models and ford refuses to replace the engine.ford reproduced a better block however my 2016 isn't covered. There signs of rough idling and a engine code for a failed ... Read more

Incident date: Dec 30, 2024

1. My safety system/camera system is no longer working properly. The screen displays either a black/blank screen, an inverted (upside down) image, or an image that appears to be zoomed in to a very small viewing area. The alerts (beeping) does not function consistently when backing up. The horn does not always work. At times the entire electrical display including the sound system will reset witho... Read more

Incident date: Dec 30, 2024

1. My safety system/camera system is no longer working properly. The screen displays either a black/blank screen, an inverted (upside down) image, or an image that appears to be zoomed in to a very small viewing area. The alerts (beeping) does not function consistently when backing up. The horn does not always work. At times the entire electrical display including the sound system will reset witho... Read more

Incident date: Mar 25, 2026

The digital dash cluster will randomly blank out while driving. After it sits for aboutba few hrs parked, it will turn back on just to repeat it down the road again. I tried bring it up with the dealership a few times and I was told they aren't able to replicate the issue and it's within factory spec. This is extremely dangerous since this creates issues of not knowing how fast the vehicle is go... Read more

Incident date: Mar 25, 2026

The digital dash cluster will randomly blank out while driving. After it sits for aboutba few hrs parked, it will turn back on just to repeat it down the road again. I tried bring it up with the dealership a few times and I was told they aren't able to replicate the issue and it's within factory spec. This is extremely dangerous since this creates issues of not knowing how fast the vehicle is go... Read more

Incident date: Nov 22, 2025

My truck only has 26000 miles and the transmission started acting very funny, shifting erratically, then it was stuck in 5th gear limp mode. There is some kind of bushing that comes loose in these 10 speed transmissions. It cost me $7597.48. And $150.00 towing.

Incident date: Nov 22, 2025

My truck only has 26000 miles and the transmission started acting very funny, shifting erratically, then it was stuck in 5th gear limp mode. There is some kind of bushing that comes loose in these 10 speed transmissions. It cost me $7597.48. And $150.00 towing.

Incident date: Nov 22, 2025

My truck only has 26000 miles and the transmission started acting very funny, shifting erratically, then it was stuck in 5th gear limp mode. There is some kind of bushing that comes loose in these 10 speed transmissions. It cost me $7597.48. And $150.00 towing.

Incident date: Feb 13, 2026

Manufacturer Recall Number25C69 NHTSA Recall Number25V863 Vehicle may not go into park Vehicle did not go into park rolling back and striking me with no injury and causing damage to tailgate. initiated claim with ford claim # CXH-08243895-H. Ford denied claim and didnt offer to repair tailgate or fix damages. Took 3 weeks to have recall performed.

Crash

Incident date: Mar 18, 2026

Took care & kept up with car maintenance quite regularly, including oil and transmission fluid drain & fills. No signs of any issues. Going uphill and suddenly transmission starts slipping and pump is suddenly whirring loud. No urgent lights or dash messages. Drove it a little further (i was already super close to my destination) and within a minute the car is violently jerking. Loud metal bangs a... Read more

Incident date: Oct 1, 2025

I received a recall notice in October 2025 for the back up camera on my car. As of now, there is still no remedy. This puts me and others at risk of potential injury. I have waited patiently and still no solution. Can you help me?

Incident date: Mar 20, 2026

"Verified internal hydraulic cross leak due to CDF drum bushing movement. Transmission has delayed engagement in 4th, 5th, and 6th gears. This is a known manufacturing defect in the 10R80 transmission."

Incident date: Mar 20, 2026

"Verified internal hydraulic cross leak due to CDF drum bushing movement. Transmission has delayed engagement in 4th, 5th, and 6th gears. This is a known manufacturing defect in the 10R80 transmission."

Incident date: Sep 9, 2024

Driving down the road at roughly 40 mph and the truck shifts down to 1st gear locking the rear brakes up. Was told by ford dealership was a faulty transmission it needed to be replaced for $8,400. No lights on or warning before it happened.

Incident date: Sep 9, 2024

Driving down the road at roughly 40 mph and the truck shifts down to 1st gear locking the rear brakes up. Was told by ford dealership was a faulty transmission it needed to be replaced for $8,400. No lights on or warning before it happened.

Incident date: Mar 14, 2026

Ford at Jim Ellis dealership in [XXX] [XXX] look at my car last Thursday and gave me only one code P0304 which means tune up but texted me that my car need $8000 of labor and $6k of a new engine, without an explanation. Prior too the vin they pulled up showed Cust satisfaction 21N12 said yes a recall when the rep saw it. However, even expired 2022 another paragraph states If exceed mileage 84000... Read more

Incident date: Feb 17, 2026

Vehicle has 78000 miles on it and has started to stutter/struggle to find gears between what I believe to be 3rd and 5th gear. It generally happens between 25-40 mph. This has consistently happened whether the vehicle is cold or warm. This, according to many forums I’ve seen, is a common issue with this model of vehicle and transmission. It was brought into my local ford dealership on 2/17/2026 ... Read more

Incident date: Feb 17, 2026

Vehicle has 78000 miles on it and has started to stutter/struggle to find gears between what I believe to be 3rd and 5th gear. It generally happens between 25-40 mph. This has consistently happened whether the vehicle is cold or warm. This, according to many forums I’ve seen, is a common issue with this model of vehicle and transmission. It was brought into my local ford dealership on 2/17/2026 ... Read more

Incident date: Mar 5, 2026

No

Incident date: Mar 5, 2026

No

Incident date: Mar 5, 2026

No

Incident date: Mar 23, 2026

The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V117000 (VISIBILITY); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed in the rain, the windshield wiper motor failed to function as intended and prevented the windshield wipers from operating properly. The local dealer w... Read more

Incident date: Mar 23, 2026

Harsh shifting from failing clutch drum

Incident date: Dec 17, 2025

Power steering assist failure on the message board. Making it hard to turn come on and off at different times. Changed rack and pion and steering wheel sensor. Started in Dec 2025 continuing to present

Incident date: Mar 21, 2026

The A pillar molding flew off the passenger side of my car while traveling down the interstate.

Incident date: Mar 11, 2026

We just bought this vehicle 3 weeks ago, paid sales tax and first car payment. The check engine light came on for P0304cyl 4 misfire, notice white smoke blowing from exhaust and low coolant level. Had technician pull plug four and used a boriscope and found coolant leaking into engine. Ford has a known TSB for coolant intrusion on this particular model and vin and manufacturing date. Ford refuses ... Read more

Incident date: Sep 18, 2024

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of th... Read more

Incident date: Jan 1, 2024

[XXX] [XXX] [XXX] March 24, 2026 ` NHTSA Safety Complaint Summary My 2019 Ford (VIN: [XXX] ) has an unresolved safety recall issued in January 2024. Two repair attempts were made: - May 2025: Vehicle kept 41 days; recall repair not completed - January 18, 2026: Second attempt; recall repair still not completed The defect remains unresolved. I am the caregiver of a special‑needs... Read more

Incident date: Jan 1, 2024

[XXX] [XXX] [XXX] March 24, 2026 ` NHTSA Safety Complaint Summary My 2019 Ford (VIN: [XXX] ) has an unresolved safety recall issued in January 2024. Two repair attempts were made: - May 2025: Vehicle kept 41 days; recall repair not completed - January 18, 2026: Second attempt; recall repair still not completed The defect remains unresolved. I am the caregiver of a special‑needs... Read more

Incident date: Mar 20, 2026

My transmission unexpectedly jumps gears and down shifts. My car just stopped getting any sort of power on the highway. All this with my children in the car. I was able to pull over safely, but it was extremely scary. I put the truck in park and then put it in drive and it started driving again. My ford f150 has under 80,000 miles on it. In my opinion this is a huge safety concern. A wrench popped... Read more

Incident date: Jan 3, 2025

Lead frame failure in transmission. Causing vehicle to be inoperable and towed to dealer. Very expensive repair. Contacted Ford directly due to large reports online of failure and previous years being covered. Ford declined to do anything.

Incident date: Mar 19, 2026

There currently is a NHTSA inspection investigation going for this issue. I only have 75k miles on this truck. The shifting is off. Sometimes it goes out of gear. I had to stop and restart everything to get it home. Getting on the freeway it went to first gear and I had to pull over. Made a weird noise in shifting. The shift illumination goes on and off. The shifting was acting definitely not ... Read more

Incident date: Mar 23, 2026

The contact owns a 2018 Ford Mustang. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the dealer inspected the rear-view camera, and the camera was found to be functional. However, the contact reported that the camera image was distorted, with a grey raindrop line running across the screen. The dealer was notified of the fa... Read more

Incident date: Mar 24, 2026

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactu... Read more

Incident date: Mar 19, 2026

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that after exiting the freeway, the low oil pressure warning light illuminated, the vehicle vibrated, and the check engine warning light illuminated. The contact attempted to pull into a gas station but instead pulled over to the side of the r... Read more

Incident date: Mar 4, 2026

Driving down the NJ Turnpike the dashboard started displaying lane assist no longer available along with a check engine light. Once stopped the front of the car had been burned with parts of the bumper melted. No visible fire at that time. Had the vehicle towed to Holman Ford. They assessed the damage to the Explorer and it was determined that the front facing camera had shorted causing an electr... Read more

Fire

Incident date: Mar 4, 2026

Driving down the NJ Turnpike the dashboard started displaying lane assist no longer available along with a check engine light. Once stopped the front of the car had been burned with parts of the bumper melted. No visible fire at that time. Had the vehicle towed to Holman Ford. They assessed the damage to the Explorer and it was determined that the front facing camera had shorted causing an electr... Read more

Fire

Incident date: Mar 4, 2026

Driving down the NJ Turnpike the dashboard started displaying lane assist no longer available along with a check engine light. Once stopped the front of the car had been burned with parts of the bumper melted. No visible fire at that time. Had the vehicle towed to Holman Ford. They assessed the damage to the Explorer and it was determined that the front facing camera had shorted causing an electr... Read more

Fire