Consumer Safety Complaints

Incident date: Mar 10, 2025

My vehicle started slowing down, check engine light came on, and then the vehicle went into limp mode. The vehicle won't go faster than 10-15 miles per hour. I had the accelerator and sensor replaced, but the vehicle won't start or move. My car is not running and hasn't run for over a year.

Incident date: May 20, 2024

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility,... Read more

Incident date: May 20, 2024

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility,... Read more

Incident date: Feb 26, 2026

going down the road the dash quite showing what gear i was in and then the truck downshifted to first or second gear while i was traveling 45 MPH. Light then went off and could see gears again. Came back on within a mile. I limpt the truck home where it is parked until i can get it into the shop to be repaired. codes were p070600-26, p07000-26, p170200-2e, p070600-27, p070700-27, p170200-af. cod... Read more

Incident date: Sep 1, 2002

Coolant leaking into cylinder 4. Code P0304. I’ve been having this problem for months. I’ve gotten numerous repairs on the car and nothing is fixing the problem. It is currently at a Ford dealership again in Durham North Carolina. They are saying it’s an engine block problem. The car is constantly emptying coolant.

Incident date: Feb 24, 2026

My 2016 Ford F-350 is included in NHTSA recall [campaign number 25S89/25V572] for rearview camera failure. I received notice probably a year ago and it stopped working 2 days ago. The camera is currently malfunctioning and I can not see behind me when I back up. Dealers state no parts available and no timeline for repair, only willing to help if I pay a $200 diagnostic fee. Vehicle remains unrepa... Read more

Incident date: Feb 25, 2026

When opening the driver door, it pops and sometimes won't close or open all the way because of the door check arm bracket.

Incident date: Aug 8, 2025

The instrument cluster cracked. Woke up one day and it was cracked. The crack is traveling through the important screens. Cord won’t do anything, but dozens have reported online.

Incident date: Feb 1, 2026

I have a check engine light on due to an issue in the emissions system. The issue is that the purge valve is stuck open. I know that this is an issue that you had a recall on for older models of the ford focus for this same reason. All the systems of a stuck purge valve are the issues I am having with the vehicle.

Incident date: Feb 13, 2026

As I was slowing down the truck started to flash the 123456 indicator for the gear. The truck then slipped out of gear and even though I was in drive the truck wouldn’t move. Like I was in neutral. Then with a big bang it started to move again. I stopped and shut the truck off. Started back up and continued to drive to get home. I stopped for a red light and accelerated away from the light and g... Read more

Incident date: Feb 25, 2026

10 speed [T]ransmission issue first noticed w/ milage under 10k. [T] would “slam” while downshifting from 5/4/3/2 when coming to stop. Gradually progressing in severity w/ increase of milage. [T] has now started to miss gears when upshifting from 3/4/5/6, causing a brief lag in vehicle movement upon acceleration as the transmission attempts to keep up with applied engine power. Dealer has a... Read more

Incident date: Feb 26, 2026

February 26, 2026, Concern: Ford Recall 25S76 / NHTSA 25V467 – No remedy available. My vehicle previously had an earlier Ford recall for fuel leakage and fire risk. The dealer installed a drain tube as an interim fix about 18 months ago. Ford has now issued a new recall 25S76 / NHTSA Recall 25V467 August 2025 for a similar hazard involving cracked fuel injectors that can cause fuel to accumul... Read more

Incident date: Feb 26, 2026

February 26, 2026, Concern: Ford Recall 25S76 / NHTSA 25V467 – No remedy available. My vehicle previously had an earlier Ford recall for fuel leakage and fire risk. The dealer installed a drain tube as an interim fix about 18 months ago. Ford has now issued a new recall 25S76 / NHTSA Recall 25V467 August 2025 for a similar hazard involving cracked fuel injectors that can cause fuel to accumul... Read more

Incident date: Feb 26, 2026

The contact owns a 2015 Ford Explorer. The contact stated that the A-pillar had detached. The camera image occasionally failed to display, or the screen was distorted or blank. The contact attempted to clean the screen, but the failure persisted. An unknown camera message was displayed. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Pre... Read more

Incident date: Feb 26, 2026

The contact owns a 2015 Ford Explorer. The contact stated that the A-pillar had detached. The camera image occasionally failed to display, or the screen was distorted or blank. The contact attempted to clean the screen, but the failure persisted. An unknown camera message was displayed. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Pre... Read more

Incident date: Jun 8, 2025

The contact owns a 2022 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The local dealer was contacted and confirmed that parts for the recall repair were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Incident date: Aug 20, 2024

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the dri... Read more

Incident date: Feb 18, 2026

Both front doors started making a severe cracking noise and are difficult to open and close. The popping noise grows more severe with time. The problem has caused major functions with the entire door alignment to include the driver's side windows to malfunction, refusing to go up or down if the door is opened or closed to often. My car is less than 5 years young with less than 27,110 local miles, ... Read more

Incident date: Jan 19, 2024

Recall was published 1/19/24 Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 It's been over two years and Ford is saying the replacement parts are still not available. This is unacceptable.

Incident date: Jan 8, 2026

Symptoms appeared in January 2026. Check engine light is on-HAD P0301 & P0316. Ran misfire monitor & Relative compression and cylinder 1 is the issue with 70 PSI. Performed cylinder head leak down test- exhaust valve leaking replace cylinder head assembly. Problem confirmed and diagnosed by Ford dealership. The safety issue associated with the car are: sudden jerking or hesitation, loss of accele... Read more

Incident date: Feb 17, 2026

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her husband was driving at 60 MPH and entering the base at 15 MPH, the overheating message was displayed. The driver pulled over, and the light turned off. After exiting the vehicle, he noticed the vehicle had caught fire. The driver disconnected the battery. There were no reported injuries. Another driver stopped with a fire... Read more

Fire

Incident date: Feb 17, 2026

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her husband was driving at 60 MPH and entering the base at 15 MPH, the overheating message was displayed. The driver pulled over, and the light turned off. After exiting the vehicle, he noticed the vehicle had caught fire. The driver disconnected the battery. There were no reported injuries. Another driver stopped with a fire... Read more

Fire

Incident date: Feb 17, 2026

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her husband was driving at 60 MPH and entering the base at 15 MPH, the overheating message was displayed. The driver pulled over, and the light turned off. After exiting the vehicle, he noticed the vehicle had caught fire. The driver disconnected the battery. There were no reported injuries. Another driver stopped with a fire... Read more

Fire

Incident date: Jan 1, 2024

Back up camera inoperable. Screen is black. Apparently a common problem. Safety issue of hitting a person or object.

Incident date: Feb 6, 2026

1. Transmission failure, it is available for inspection up until time of repair. 2. The vehicle lost power while driving, had incidents of jerking forward without warning, and shifter would get stuck. 3. Yes, independent service center. 4. Yes, when the incident occurred (Transmission Fault Service Now) P0301-00 Cylinder 1 Misfire Detected P0316-00 Misfire Detected on Startup P059F-00 Active Gril... Read more

Incident date: Jan 14, 2026

The contact owns a 2021 Ford F-150. The contact stated while driving 10 MPH and leaving a parking lot, there was an abnormally loud banging sound coming from the rear end of the vehicle, before the vehicle lost motive power. The contact was able to pull over to the side of the road and the vehicle was towed to the dealer, where it was diagnosed and determined that the rear axle bolts had fractured... Read more

Incident date: Feb 20, 2026

Remedy not available in timely manner. This came out in 2024. Issue should be fixed and parts available. I am experiencing the wind noice due to this. Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 Recall Status Recall Incomplete, remedy r yet available

Incident date: Aug 17, 2024

The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated. The contact stated that since the purchase of the vehicle, the warning lights had been illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. On a separate occa... Read more

Incident date: Aug 17, 2024

The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated. The contact stated that since the purchase of the vehicle, the warning lights had been illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. On a separate occa... Read more

Incident date: Feb 26, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced... Read more

Incident date: Feb 5, 2026

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was previously taken to a local dealer, and the transmission was replaced; however, while driving at an undisclosed speed, the vehicle was shaking abnormally while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to another local dealer, where it was diagnosed and it was determined ... Read more

Incident date: Aug 8, 2025

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced... Read more

Incident date: May 26, 2025

The contact owns a 2021 Ford Mustang. The contact stated that in May 2025, there was a misfire in the engine after refueling with warm fuel. The check engine warning light was flashing on the instrument cluster. The contact later received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); and associated the misfire with the recall. The local dealer was contacted, and the con... Read more

Incident date: Feb 26, 2026

The contact owned a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); and requested to be removed from the recall distribution list because she no longer owns the vehicle. The vehicle was deemed a total loss. The dealer and the manufacturer were not contacted.

Incident date: May 23, 2025

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was... Read more

Incident date: Feb 21, 2026

Here is what happened on Feb 21st 2026 at about 8:00 AM MST. We were driving east in the mountains on I-70 in Colorado approaching the Eisenhower tunnel. The truck had been parked in a heated garage overnight. There had been some snow the night before which had been melted by sand and salt, so the road was wet and messy. The vehicles ahead and around my truck were kicking up a mist of water and... Read more

Incident date: Feb 16, 2026

Coolant intrusion. Engine has a known problem and it happened to my car.

Incident date: Feb 9, 2026

Technician was airing the tires - zipper ruputer occured on the inside of the tire. 225/70R19.5

Incident date: Nov 19, 2025

My car shut down from a new engine block recall or mandate. Has been in the shop for four months with no eta on when it will be done. This is my only way of transportation.

Incident date: Feb 16, 2026

My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This is an engine defect Ford has known about since 2010, yet they continued to put this engine into their cars. I had bought this car less then a year ago, it had been in the shop more then I have had it... Read more

Incident date: Feb 16, 2026

My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This is an engine defect Ford has known about since 2010, yet they continued to put this engine into their cars. I had bought this car less then a year ago, it had been in the shop more then I have had it... Read more

Incident date: Feb 16, 2026

My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This is an engine defect Ford has known about since 2010, yet they continued to put this engine into their cars. I had bought this car less then a year ago, it had been in the shop more then I have had it... Read more

Incident date: Jan 26, 2026

Bought truck from Carvanna with a open recall. Backup camera listed on description as couldn't remedy and also pictures of it not working. Took to friendship Ford for major repairs and asked them to fix recall. Wouldn't fix back up camera cause couldn't get to duplicate. Contacted my case worker corrina at carvanna executive resolution team told her they wouldn't fix the recall also sent her a vid... Read more

Incident date: Feb 8, 2026

My car hesitates to shift, gear slips, shudders, and loss acceleration. I almost got into accident while merging on the highway because I lost acceleration due to gear slips. This car is dangerous.

Incident date: Feb 25, 2026

After stopping at a red light truck acted like it was in neutral. I got the orange wrench icon on the dash. I had to pull over and stop and restart. Seems to be a known problem

Incident date: Sep 1, 2025

Harsh or jerky shifting. Associated issues with a current class action lawsuit involving 10R80 transmissions. these risks can pose hazards to drivers while on the road, leading to potentially life-threatening situations.

Incident date: Feb 7, 2022

Car kept misfiring and it sounded like water was running when the car was on. After multiple attempts to find a solution I took it to a Ford dealership to remedy the issue and it ended up needing a full engine replacement due to coolant leaking into the engine. The engine failed, they told me there was no way to prevent it because the seals were not fully sealing. Thankfully it did not cause fo... Read more

Incident date: Feb 19, 2026

On 2/19/26 the Vehicle would not go in reverse. This is the second time the vehicle has failed to reverse. The vehicle was towed and fixed by don chalmers ford the first time this happened. Now they stated the vehicle was one day past warranty and would not tow/fix issue. I dropped the vehicle at dc ford on Friday 2/20. Today they called and said they think it is the same issue that was fixed with... Read more

Incident date: Feb 25, 2026

Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time.

Crash

Incident date: Feb 25, 2026

Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time.

Crash