Consumer Safety Complaints

Incident date: Feb 26, 2026

I pulled in and got gas. I put the car in drive but it wouldn't stay in drive, it went back to park. So I had it towed.there were no warning before this happened!no it wasn't inspected. No it has been reproduced. I was stuck in an parking lot. The bushing for the shifter cable was missing. U would have to contact the dealership for the parts.

Incident date: Oct 10, 2025

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). While driving at an undisclosed speed, the check engine warning light was illuminated, and the vehicle began shaking and hesitated while accelerating. The vehicle was taken to a dealer, where it was diagnosed, and the failure was associated with DTC: P0456 EVAP ... Read more

Incident date: Feb 25, 2026

The instrument panel went black while driving. Unable to see MPH, Gas, Gauges, or safety alerts, warning lamps, etc. The dealership confirmed there is no recall. This is a safety issue and should not be at the expense of the consumer.

Incident date: Feb 27, 2026

The contact owns a 2014 Ford F-250. The contact stated that the rearview camera was intermittently inoperable or displayed an inverted image while reversing. The contact related the failure to NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the model year was not included. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure m... Read more

Incident date: Jul 7, 2025

The contact owns a 2017 Ford Fusion. The vehicle was started; however, the steering wheel failed to function as intended. The contact moved the gear shift lever to reverse(R), and the steering wheel seized. The tow truck driver had a difficult time trying to move the vehicle onto the flatbed truck. The vehicle was towed to the dealer, where it was diagnosed that high friction on the gear and the e... Read more

Incident date: Feb 23, 2026

Headlight Assembly. Low beam is "out". Check headlight assembly message appears on dash. Was told by Ford that the whole unit needed to be replaced for $1000+. Weeks later it started working normally again. How can it suddenly work when I was told the light was "out"? This has happened to MANY people with a Platinum Explorer.

Incident date: Jun 6, 2025

the catch mechanism in passenger middle row and driver middle row are not working you cannot wear a seat belt currently as the latch will not catch my children sit in these seats and its unacceptable for such a mandatory safety feature not to be covered by ford in 55 years i have not scene a malfunction on a seatbelt receptor Ford needs to be alerted they have a problem and start a recall and fix ... Read more

Incident date: Feb 27, 2026

The contact owns a 2016 Ford Escape. The contact stated while attempting to reverse(R), the rearview camera became inoperable. There was no warning light illuminated. The contact also stated that the rearview camera image appeared upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet av... Read more

Incident date: Jan 5, 2026

10 Speed transmission jumps at highway speeds, clunks when stopping, and slips when cold. I've had it to the dealer and they replaced the torque converter, and I've had it back several more times. The garage refuses to allow another appointment since Ford engineers say the slipping and jumping is within specs and since no lights or warnings are noted I just have to live with it. The mechanics can ... Read more

Incident date: Aug 27, 2022

The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, the vehicle made an abnormally loud clicking sound. The contact received notification of Ford Campaign Number: 22N12 (Rattle Noise at the Transmission Bellhousing Area Flex-plate Cracks), and the vehicle was taken to the dealer for repair in 2022 and 2023; however, the dealer informed the contact that ther... Read more

Incident date: Aug 27, 2022

The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, the vehicle made an abnormally loud clicking sound. The contact received notification of Ford Campaign Number: 22N12 (Rattle Noise at the Transmission Bellhousing Area Flex-plate Cracks), and the vehicle was taken to the dealer for repair in 2022 and 2023; however, the dealer informed the contact that ther... Read more

Incident date: Jul 11, 2025

The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact ha... Read more

Incident date: Feb 23, 2026

Transmission failure in traffic. Just stopped engaging the gears. Transmission has failed and needs to be replaced.

Incident date: Feb 1, 2025

Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors t... Read more

Incident date: Feb 1, 2025

Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors t... Read more

Incident date: Feb 1, 2025

Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors t... Read more

Incident date: Feb 24, 2026

Transmission has known issue by Ford Motor Company concerning defective components leading to wear and improper function causing potential safety issues with acceleration and deceleration. My vehicle, I purchased used with 32k miles in April of 2025. I started to have issues with shifting approximately 6 months ago when it would shift erratically when cold and when vehicle was not warmed up. O... Read more

Incident date: Jan 13, 2026

My wife was driving our f150 and the wrench appeared on the dashboard, the truck lost power. She was able to pull over and shut the truck off. I drive over and plugging in my code reader and the codes I got said the transmission shifter wasn't recognizing what gear it was in. I was able to erase the codes to start the truck and get it home. I called ford and was told there are recalls for this bu... Read more

Incident date: Feb 27, 2025

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that occasionally the rear-view camera failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the... Read more

Incident date: Aug 12, 2025

The contact stated that he was a valet parking attendant. The contact stated that while parking a 2023 Ford F-150, the column shift was able to shift without pulling the handle back or depressing the brake pedal. The contact also stated that while driving at 2 MPH, the gear shifter was able to shift into reverse before stopping. There was no warning light illuminated. The contact also stated that... Read more

Incident date: Jan 22, 2025

There are times that my 2022 Ford F150 Powerboost will not accelerate. Mostly if I roll in a turn and press on the gas pedal. I don't hear anything, like it's a auto/stop issue. I'll have to come to a complete stop, or I'll have to leave my foot on the pedal, then it's like it kicks on with high RPM. There's no warning lights or messages. This time while I was on the highway during stop and go tra... Read more

Incident date: Jan 22, 2025

There are times that my 2022 Ford F150 Powerboost will not accelerate. Mostly if I roll in a turn and press on the gas pedal. I don't hear anything, like it's a auto/stop issue. I'll have to come to a complete stop, or I'll have to leave my foot on the pedal, then it's like it kicks on with high RPM. There's no warning lights or messages. This time while I was on the highway during stop and go tra... Read more

Incident date: Jan 22, 2025

There are times that my 2022 Ford F150 Powerboost will not accelerate. Mostly if I roll in a turn and press on the gas pedal. I don't hear anything, like it's a auto/stop issue. I'll have to come to a complete stop, or I'll have to leave my foot on the pedal, then it's like it kicks on with high RPM. There's no warning lights or messages. This time while I was on the highway during stop and go tra... Read more

Incident date: Feb 27, 2026

Our car just turned over 91,000 miles. The check engine light came on so I had spark plugs replaced. The repair shop noticed that our coolant level was way down so they ran a scope into the cylinders. They found fluids leaking into the #4 cylinder. I took car to Ford dealer and they confirmed water leaking into cylinder. They say I need a completely new motor and want to charge full price even... Read more

Incident date: Feb 26, 2026

The backup camera has a VERY elongated view so that what is seen on the screen is extremely stretched out and is almost unusable. I have owned many of these vehicles over the years and the cameras provided a good enough view that you could use it for backing up, as it should be. The current camera makes things behind you look very far away and things next to you look like you're going to hit them ... Read more

Incident date: Feb 27, 2026

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently operated as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was no... Read more

Incident date: Feb 13, 2026

The contact owns a 2022 Ford Bronco. The contact stated that while her husband was driving 65 MPH, the vehicle unintendedly decelerated and jerked abnormally. The driver pulled over to the shoulder of the road and inspected the vehicle. The driver then drove to the dealer, where the vehicle was diagnosed as having a contained fire inside the exhaust pipe. The vehicle remained at the dealer for fur... Read more

Incident date: Feb 13, 2026

The contact owns a 2022 Ford Bronco. The contact stated that while her husband was driving 65 MPH, the vehicle unintendedly decelerated and jerked abnormally. The driver pulled over to the shoulder of the road and inspected the vehicle. The driver then drove to the dealer, where the vehicle was diagnosed as having a contained fire inside the exhaust pipe. The vehicle remained at the dealer for fur... Read more

Incident date: Dec 20, 2024

This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing... Read more

Incident date: Dec 20, 2024

This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing... Read more

Incident date: Dec 20, 2024

This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing... Read more

Incident date: Feb 25, 2026

Service engineer light came in and it was diagnosed as coolant intrusion. Engine failure. No accident occurred.

Incident date: Jan 25, 2026

ABS MODULE failure. Dealer states this I s a known problem. 581 on backorder with Ford with no ETA of new stock. No sense of urgency to resolve known problem. Online sources state heavy wire harness breaks solar joint at positive and negative contacts in module.

Incident date: Feb 18, 2026

Travelling on the expressway I received a warning on my dash that my steering had failed along with other warnings. I lost the power steering and it was very hard to maneuver. I took it to a dealer that said it was electrical (software) and they had to reset it. Why???? My concern is it could have caused an accident if my wife was driving because she would not of been able to steer it. Or if I was... Read more

Incident date: Feb 18, 2026

Travelling on the expressway I received a warning on my dash that my steering had failed along with other warnings. I lost the power steering and it was very hard to maneuver. I took it to a dealer that said it was electrical (software) and they had to reset it. Why???? My concern is it could have caused an accident if my wife was driving because she would not of been able to steer it. Or if I was... Read more

Incident date: Feb 27, 2020

Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford w... Read more

Incident date: Feb 27, 2020

Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford w... Read more

Incident date: Feb 27, 2020

Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford w... Read more

Incident date: Feb 24, 2026

2017 Ford Escape SE 2.0L critically malfunctioned on my way home from work due to coolant intrusion. The engine started sputtering, a warning came on the dash, and lost all acceleration. This is a known design flaw by Ford that requires a full engine replacement but a recall was never issued and I, like many customers are burdened with the financial responsibility to replace the engine or buy a ne... Read more

Incident date: Jan 1, 2025

While driving at approximately 70 mph on an interstate highway, the vehicle intermittently loses propulsion during acceleration. Engine power drops suddenly and the vehicle coasts for several seconds before power returns. This has occurred multiple times and creates an immediate safety hazard due to sudden loss of speed in active traffic lanes. The engine also produces a loud rattle at cold start... Read more

Incident date: Jan 1, 2025

While driving at approximately 70 mph on an interstate highway, the vehicle intermittently loses propulsion during acceleration. Engine power drops suddenly and the vehicle coasts for several seconds before power returns. This has occurred multiple times and creates an immediate safety hazard due to sudden loss of speed in active traffic lanes. The engine also produces a loud rattle at cold start... Read more

Incident date: Jan 1, 2025

While driving at approximately 70 mph on an interstate highway, the vehicle intermittently loses propulsion during acceleration. Engine power drops suddenly and the vehicle coasts for several seconds before power returns. This has occurred multiple times and creates an immediate safety hazard due to sudden loss of speed in active traffic lanes. The engine also produces a loud rattle at cold start... Read more

Incident date: Feb 27, 2026

My truck has harsh shifting when I accelerate and when I slow down. It skips out of gear into neutral and then goes back into gear. I believe the problem is that my system isn’t communicating with the transmission correctly.There weren’t any warning messages before or after this problem started. I did some research, and my model and year of my truck do have a problem like this no dealership or... Read more

Incident date: Feb 18, 2026

I’ve been advised by McGovern Ford in Massachusetts that I need ABS Module and an Electronic Brake Booster and it isn’t covered by any warranty. Yet it’s a safety hazard and the truck is only 2 1/2 years old. Why would those 2 items need to be replaced on a newer truck.

Incident date: Feb 18, 2026

I’ve been advised by McGovern Ford in Massachusetts that I need ABS Module and an Electronic Brake Booster and it isn’t covered by any warranty. Yet it’s a safety hazard and the truck is only 2 1/2 years old. Why would those 2 items need to be replaced on a newer truck.

Incident date: Jun 7, 2024

Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened o... Read more

Incident date: Jun 7, 2024

Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened o... Read more

Incident date: Jun 7, 2024

Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened o... Read more

Incident date: Feb 25, 2026

I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.

Incident date: Mar 10, 2025

My vehicle started slowing down, check engine light came on, and then the vehicle went into limp mode. The vehicle won't go faster than 10-15 miles per hour. I had the accelerator and sensor replaced, but the vehicle won't start or move. My car is not running and hasn't run for over a year.